Working as a Service Support Specialist

There is more than meets the eye when it comes to being a service support specialist. For example, did you know that they make an average of $24.73 an hour? That's $51,443 a year!

Between 2018 and 2028, the career is expected to grow 10% and produce 83,100 job opportunities across the U.S.

What Does a Service Support Specialist Do

There are certain skills that many service support specialists have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed speaking skills, writing skills and computer skills.

When it comes to the most important skills required to be a service support specialist, we found that a lot of resumes listed 14.9% of service support specialists included procedures, while 12.1% of resumes included customer service, and 9.9% of resumes included support services. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the service support specialist job title. But what industry to start with? Most service support specialists actually find jobs in the finance and professional industries.

How To Become a Service Support Specialist

If you're interested in becoming a service support specialist, one of the first things to consider is how much education you need. We've determined that 37.2% of service support specialists have a bachelor's degree. In terms of higher education levels, we found that 12.3% of service support specialists have master's degrees. Even though some service support specialists have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a service support specialist. When we researched the most common majors for a service support specialist, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on service support specialist resumes include high school diploma degrees or master's degree degrees.

You may find that experience in other jobs will help you become a service support specialist. In fact, many service support specialist jobs require experience in a role such as customer service representative. Meanwhile, many service support specialists also have previous career experience in roles such as administrative assistant or cashier.

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Average Salary$51,443
Job Growth Rate10%

Service Support Specialist Jobs

Service Support Specialist Career Paths

Top Careers Before Service Support Specialist
Cashier9.1 %
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Top Careers After Service Support Specialist
Cashier6.9 %
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What is the right job for my career path?

Tell us your goals and we'll match you with the rights job to get there.

Average Salary for a Service Support Specialist

Service Support Specialists in America make an average salary of $51,443 per year or $25 per hour. The top 10 percent makes over $77,000 per year, while the bottom 10 percent under $34,000 per year.
Average Salary
$51,443

Best Paying Cities

City
Average Salary

Recently Added Salaries

Job TitleCompanyCompanyStart DateSalary
Support Services Specialist
Support Services Specialist
Randstad
Randstad
07/29/2020
07/29/2020
$33,39207/29/2020
$33,392
Support Services Specialist-College of Dentistry
Support Services Specialist-College of Dentistry
University of Iowa
University of Iowa
07/29/2020
07/29/2020
$38,43907/29/2020
$38,439
Support Service Specialist
Support Service Specialist
Randstad
Randstad
07/17/2020
07/17/2020
$30,92907/17/2020
$30,929
Support Services Specialist
Support Services Specialist
Office of Human Resources Management
Office of Human Resources Management
06/29/2020
06/29/2020
$100,00006/29/2020
$100,000
Customer Service Support Specialist
Customer Service Support Specialist
Accurate Background LLC
Accurate Background LLC
06/28/2020
06/28/2020
$25,04406/28/2020
$25,044
See More Recent Salaries

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Service Support Specialist Demographics

Gender

Female

58.6 %

Male

37.0 %

Unknown

4.4 %
Ethnicity

White

61.6 %

Hispanic or Latino

15.5 %

Black or African American

12.0 %
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Foreign Languages Spoken

Spanish

64.2 %

French

7.5 %

Portuguese

3.8 %
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Service Support Specialist Education

Schools

Strayer University

10.3 %

Ashford University

7.7 %

Northern Virginia Community College

7.1 %

University of Iowa

5.8 %
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Majors

Business

29.7 %

Psychology

7.5 %

Criminal Justice

5.9 %

Health Care Administration

5.9 %
Show More
Degrees

Bachelors

37.2 %

Associate

18.5 %

High School Diploma

17.3 %

Masters

12.3 %
Show More

Entry Level Jobs For Becoming A Service Support Specialist

Job type you want
Full Time
Part Time
Internship
Temporary

Top Skills For a Service Support Specialist

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 14.9% of service support specialists listed procedures on their resume, but soft skills such as speaking skills and writing skills are important as well.

Best States For a Service Support Specialist

Some places are better than others when it comes to starting a career as a service support specialist. The best states for people in this position are California, Alaska, New Jersey, and Massachusetts. Service support specialists make the most in California with an average salary of $60,599. Whereas in Alaska and New Jersey, they would average $59,016 and $57,331, respectively. While service support specialists would only make an average of $56,978 in Massachusetts, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. District of Columbia

Total Service Support Specialist Jobs:
517
Highest 10% Earn:
$92,000
Location Quotient:
1.42
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. Massachusetts

Total Service Support Specialist Jobs:
1,624
Highest 10% Earn:
$85,000
Location Quotient:
1.05
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. Alaska

Total Service Support Specialist Jobs:
148
Highest 10% Earn:
$63,000
Location Quotient:
1.75
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
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Service Support Specialist Resumes

Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming a service support specialist. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.

At Zippia, we went through countless service support specialist resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Write a Service Support Specialist Resume

At Zippia, we went through countless service support specialist resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

View Detailed Information

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Top Service Support Specialist Employers

1. Bank of America
4.8
Avg. Salary: 
$56,114
Service Support Specialists Hired: 
327+
2. Intuit
4.9
Avg. Salary: 
$108,244
Service Support Specialists Hired: 
92+
3. Automatic Data Processing
4.7
Avg. Salary: 
$75,127
Service Support Specialists Hired: 
43+
4. Moody's
4.9
Avg. Salary: 
$108,543
Service Support Specialists Hired: 
42+
5. J. C. Penney
4.3
Avg. Salary: 
$34,178
Service Support Specialists Hired: 
37+
6. AT&T
4.7
Avg. Salary: 
$61,738
Service Support Specialists Hired: 
28+

Recently Added Service Support Specialist Jobs

Updated October 2, 2020