There is more than meets the eye when it comes to being a service support specialist. For example, did you know that they make an average of $24.73 an hour? That's $51,443 a year!
Between 2018 and 2028, the career is expected to grow 10% and produce 83,100 job opportunities across the U.S.
There are certain skills that many service support specialists have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed speaking skills, writing skills and computer skills.
When it comes to the most important skills required to be a service support specialist, we found that a lot of resumes listed 14.9% of service support specialists included procedures, while 12.1% of resumes included customer service, and 9.9% of resumes included support services. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the service support specialist job title. But what industry to start with? Most service support specialists actually find jobs in the finance and professional industries.
If you're interested in becoming a service support specialist, one of the first things to consider is how much education you need. We've determined that 37.2% of service support specialists have a bachelor's degree. In terms of higher education levels, we found that 12.3% of service support specialists have master's degrees. Even though some service support specialists have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a service support specialist. When we researched the most common majors for a service support specialist, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on service support specialist resumes include high school diploma degrees or master's degree degrees.
You may find that experience in other jobs will help you become a service support specialist. In fact, many service support specialist jobs require experience in a role such as customer service representative. Meanwhile, many service support specialists also have previous career experience in roles such as administrative assistant or cashier.