Service support specialist demographics and statistics in the US
Service support specialist demographics research summary. Zippia estimates service support specialist demographics and statistics in the United States by using a database of 30 million profiles. Our service support specialist estimates are verified against BLS, Census, and current job openings data for accuracy. Zippia's data science team found the following key facts about service support specialists after extensive research and analysis:
- There are over 108,423 service support specialists currently employed in the United States.
- 60.8% of all service support specialists are women, while 39.2% are men.
- The average service support specialist age is 42 years old.
- The most common ethnicity of service support specialists is White (56.3%), followed by Hispanic or Latino (15.6%), Black or African American (11.8%) and Asian (10.6%).
- Service support specialists are most in-demand in Portland, OR.
- New York, NY pays an annual average wage of $65,274, the highest in the US.
- In 2022, women service support specialists earned 96% of what men earned.
- District of Columbia is the best state for service support specialists to live.
- Service support specialists are 46% more likely to work at private companies in comparison to public companies.
On this page
Service support specialist demographics by:
Service support specialist gender statistics
60.8% of service support specialists are women and 39.2% of service support specialists are men.
- Female, 60.8%
- Male, 39.2%
Service support specialist gender ratio
| Gender | Percentages |
|---|---|
| Female | 60.8% |
| Male | 39.2% |
Service support specialist gender pay gap
Women earn 96¢ for every $1 earned by men
Male income
$45,685
Female income
$43,928
Service support specialist gender ratio over time
This data breaks down the percentage of men and women in service support specialist positions over time. Currently, 60.8% of service support specialists are female.
Service support specialist gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 33.17% | 66.83% |
| 2011 | 34.26% | 65.74% |
| 2012 | 35.90% | 64.10% |
| 2013 | 36.52% | 63.48% |
| 2014 | 36.98% | 63.02% |
| 2015 | 39.16% | 60.84% |
| 2016 | 39.33% | 60.67% |
| 2017 | 39.21% | 60.79% |
| 2018 | 40.14% | 59.86% |
| 2019 | 38.48% | 61.52% |
| 2020 | 39.12% | 60.88% |
| 2021 | 39.18% | 60.82% |
Service support specialist related jobs gender ratio
We compared service support specialists with similar job titles to see how gender ratios vary. As you can see, dell certified systems expert and software applications architect have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Informatics Nurse Specialist | 13% | 87% |
| Clinical Support Specialist | 22% | 78% |
| Clinic Administrator | 23% | 77% |
| Service Support Specialist | 39% | 61% |
| Senior Data Center Engineer | 98% | 2% |
| Software Applications Architect | 98% | 2% |
| Dell Certified Systems Expert | 99% | 1% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Service support specialist demographics by race
The most common ethnicity among service support specialists is White, which makes up 56.3% of all service support specialists. Comparatively, 15.6% of service support specialists are Hispanic or Latino and 11.8% of service support specialists are Black or African American.
- White, 56.3%
- Hispanic or Latino, 15.6%
- Black or African American, 11.8%
- Asian, 10.6%
- Unknown, 5.3%
- American Indian and Alaska Native, 0.4%
Service support specialist race
| Service support specialist race | Percentages |
|---|---|
| White | 56.3% |
| Hispanic or Latino | 15.6% |
| Black or African American | 11.8% |
| Asian | 10.6% |
| Unknown | 5.3% |
| American Indian and Alaska Native | 0.4% |
Service support specialist race and ethnicity over time
See how service support specialist racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Service support specialist race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 64.89% | 12.23% | 7.17% | 12.64% |
| 2011 | 65.59% | 12.32% | 7.32% | 12.14% |
| 2012 | 64.32% | 12.56% | 7.57% | 12.78% |
| 2013 | 63.26% | 11.79% | 8.38% | 13.16% |
| 2014 | 62.97% | 12.01% | 8.02% | 13.87% |
| 2015 | 62.87% | 11.47% | 9.20% | 13.75% |
| 2016 | 62.66% | 11.43% | 9.18% | 13.65% |
| 2017 | 61.88% | 11.10% | 9.63% | 14.05% |
| 2018 | 61.99% | 11.06% | 9.72% | 13.78% |
| 2019 | 60.18% | 10.98% | 10.42% | 14.91% |
| 2020 | 58.14% | 11.55% | 10.20% | 15.07% |
| 2021 | 56.29% | 11.78% | 10.58% | 15.61% |
Service support specialist wage gap by race
According to our data, asian service support specialists have the highest average salary compared to other ethnicities. Black or african american service support specialists have the lowest average salary at $42,810.
| Ethnicity | Salary |
|---|---|
| Unknown | $43,824 |
| White | $45,057 |
| Black or African American | $42,810 |
| Asian | $53,437 |
| Hispanic or Latino | $44,057 |
Average service support specialist age
See how the average age of service support specialists varies based on ethnicity and gender.
Male
Female
Service support specialist age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Black or African American | 44 | 43 |
| Unknown | 40 | 45 |
| Asian | 41 | 41 |
| Hispanic or Latino | 37 | 39.5 |
| White | 41 | 46 |
| American Indian and Alaska Native | 41 |
Service support specialist age breakdown
The average age of service support specialists is 40+ years years old, representing 56% of the service support specialist population.
Service support specialist age breakdown
| Service Support Specialist Years | Percentages |
|---|---|
| 40+ years | 56% |
| 30-40 years | 30% |
| 20-30 years | 15% |
Service support specialist educational attainment
The most common degree for service support specialists is bachelor's degree, with 50% of service support specialists earning that degree. The second and third most common degree levels are associate degree degree at 23% and associate degree degree at 12%.
- Bachelor's, 50%
- Associate, 23%
- High School Diploma, 12%
- Master's, 6%
- Other Degrees, 9%
Service support specialists by degree level
| Service support specialist degree | Percentages |
|---|---|
| Bachelor's | 50% |
| Associate | 23% |
| High School Diploma | 12% |
| Master's | 6% |
| Other Degrees | 9% |
Service support specialist jobs you might like
Service support specialist wage gap by degree level
According to the data, service support specialists with a Master's degree earn more than those without, at $58,266 annually. With a Doctorate degree, service support specialists earn a median annual income of $54,138 compared to $46,678 for service support specialists with an Bachelor's degree.
| Education | Salary |
|---|---|
| Master's Degree | $58,266 |
| High School Diploma or Less | $39,203 |
| Bachelor's Degree | $46,678 |
| Doctorate Degree | $54,138 |
| Some College/ Associate Degree | $40,568 |
Service support specialist employment statistics
Most service support specialists work for a private in the finance industry.
Company size where service support specialists work
Below, you can see the size of companies where service support specialists work.
Service support specialist jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 3% |
| 50 - 100 employees | 7% |
| 100 - 500 employees | 18% |
| 500 - 1,000 employees | 9% |
| 1,000 - 10,000 employees | 25% |
| > 10,000 employees | 37% |
Service support specialist jobs by company type
Employees with the service support specialist job title have their preferences when it comes to working for a company. For instance, most service support specialists prefer to work at private companies over public companies.
Service support specialist jobs by sector
| Company type | Percentages |
|---|---|
| Education | 5% |
| Public | 36% |
| Private | 46% |
| Government | 13% |
Service support specialist jobs by industry
The most common industries for service support specialists are finance, health care and professional.
Service support specialist industry statistics
| Industry | Percentages |
|---|---|
| Fortune 500 | 17% |
| Finance | 14% |
| Health Care | 13% |
| Professional | 10% |
| Government | 9% |
| Technology | 9% |
| Retail | 4% |
| Education | 4% |
| Manufacturing | 3% |
| Hospitality | 3% |
| Telecommunication | 3% |
| Non Profits | 3% |
| Insurance | 3% |
| Pharmaceutical | 1% |
| Media | 1% |
| Transportation | 1% |
| Utilities | 1% |
| Energy | 1% |
| Start-up | 1% |
Service support specialist turnover and employment statistics
Service support specialist unemployment rate over time
The unemployment rate for service support specialists between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Service support specialist unemployment rate by year
| Year | Service support specialist unemployment rate |
|---|---|
| 2010 | 7.58% |
| 2011 | 6.70% |
| 2012 | 5.32% |
| 2013 | 5.21% |
| 2014 | 4.89% |
| 2015 | 4.00% |
| 2016 | 3.51% |
| 2017 | 3.56% |
| 2018 | 3.06% |
| 2019 | 3.58% |
| 2020 | 4.61% |
| 2021 | 4.34% |
Average service support specialist tenure
The average service support specialist stays at their job for 1-2 years, based on the 4,201 service support specialists resumes in Zippia's database.
Service support specialist tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 19% |
| 1-2 years | 34% |
| 3-4 years | 15% |
| 5-7 years | 16% |
| 8-10 years | 7% |
| 11+ years | 9% |
Service support specialist LGBT ratio compared to similar jobs
Review the percent of service support specialists that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Telecommunications Analyst | 7.31% | 10,486 |
| Configuration Analyst | 8.42% | 73,070 |
| Development Team Member | 8.46% | 389,951 |
| Security Engineer | 8.59% | 86,093 |
| Lead Administrator | 9.03% | 57,229 |
| Computer Game Designer | 10.54% | 57,545 |
| Service Support Specialist | 10.88% | - |
Similar service support specialist jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Telecommunications Analyst | 7.31% | 10,486 |
| Configuration Analyst | 8.42% | 73,070 |
| Development Team Member | 8.46% | 389,951 |
| Security Engineer | 8.59% | 86,093 |
| Lead Administrator | 9.03% | 57,229 |
| Computer Game Designer | 10.54% | 57,545 |
Foreign languages spoken by service support specialists
The most common foreign language among service support specialists is Spanish at 64.2%. The second-most popular foreign language spoken is French at 7.5% and Portuguese is the third-most popular at 3.8%.
- Spanish, 64.2%
- French, 7.5%
- Portuguese, 3.8%
- Chinese, 2.8%
- Arabic, 2.8%
- Other, 18.9%
Service support specialist languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 64.2% |
| French | 7.5% |
| Portuguese | 3.8% |
| Chinese | 2.8% |
| Arabic | 2.8% |
| Other | 18.9% |
