Average Service Support Specialist Salary
$43,000 yearly
$15.36 hourly
Updated July 8, 2021
$27,000
10 %
$43,000
Median
$68,000
90 %
The average service support specialist makes about $43,564 per year. That's $20.94 per hour! Those in the lower 10%, such as entry-level positions, only make about $27,000 a year. Meanwhile, the top 10% are sitting pretty with an average salary of $68,000. Many of service support specialists seem to be drawn to finance and technology companies. Unless they care more about money, in which case service support specialists tend to work at technology, health care, and finance companies. Even the employees who work in these industries can confirm that's where the money is. Although money is important, a lot of people base their career decisions solely on location. That's why we found that California, New York and Alaska pay service support specialists the highest salaries.

Average Service Support Specialist Salary By State

The darker areas on the map show where service support specialists earn the highest salaries across all 50 states.

Average Salary

Service Support Specialist average salary by State

StateascdescAvg. salaryascdescHourly rateascdesc
Alabama
Alabama
$40,265
$40,265
$19.36
$19.36
Alaska
Alaska
$53,973
$53,973
$25.95
$25.95
Arizona
Arizona
$42,153
$42,153
$20.27
$20.27
Arkansas
Arkansas
$34,546
$34,546
$16.61
$16.61
California
California
$61,462
$61,462
$29.55
$29.55
Colorado
Colorado
$36,541
$36,541
$17.57
$17.57
Connecticut
Connecticut
$53,609
$53,609
$25.77
$25.77
Delaware
Delaware
$49,584
$49,584
$23.84
$23.84
District of Columbia
District of Columbia
$64,168
$64,168
$30.85
$30.85
Florida
Florida
$45,443
$45,443
$21.85
$21.85
Georgia
Georgia
$38,054
$38,054
$18.30
$18.30
Hawaii
Hawaii
$50,065
$50,065
$24.07
$24.07
Idaho
Idaho
$40,024
$40,024
$19.24
$19.24
Illinois
Illinois
$37,878
$37,878
$18.21
$18.21
Indiana
Indiana
$29,551
$29,551
$14.21
$14.21
Iowa
Iowa
$33,246
$33,246
$15.98
$15.98
Kansas
Kansas
$35,694
$35,694
$17.16
$17.16
Kentucky
Kentucky
$30,741
$30,741
$14.78
$14.78
Louisiana
Louisiana
$41,196
$41,196
$19.81
$19.81
Maine
Maine
$39,342
$39,342
$18.91
$18.91
Maryland
Maryland
$51,461
$51,461
$24.74
$24.74
Massachusetts
Massachusetts
$47,886
$47,886
$23.02
$23.02
Michigan
Michigan
$39,197
$39,197
$18.84
$18.84
Minnesota
Minnesota
$41,270
$41,270
$19.84
$19.84
Mississippi
Mississippi
$37,682
$37,682
$18.12
$18.12
Missouri
Missouri
$32,103
$32,103
$15.43
$15.43
Montana
Montana
$32,665
$32,665
$15.70
$15.70
Nebraska
Nebraska
$36,474
$36,474
$17.54
$17.54
Nevada
Nevada
$43,877
$43,877
$21.09
$21.09
New Hampshire
New Hampshire
$44,239
$44,239
$21.27
$21.27
New Jersey
New Jersey
$52,549
$52,549
$25.26
$25.26
New Mexico
New Mexico
$38,727
$38,727
$18.62
$18.62
New York
New York
$61,104
$61,104
$29.38
$29.38
North Carolina
North Carolina
$37,467
$37,467
$18.01
$18.01
North Dakota
North Dakota
$42,216
$42,216
$20.30
$20.30
Ohio
Ohio
$37,095
$37,095
$17.83
$17.83
Oklahoma
Oklahoma
$37,709
$37,709
$18.13
$18.13
Oregon
Oregon
$42,908
$42,908
$20.63
$20.63
Pennsylvania
Pennsylvania
$47,780
$47,780
$22.97
$22.97
Rhode Island
Rhode Island
$48,133
$48,133
$23.14
$23.14
South Carolina
South Carolina
$38,787
$38,787
$18.65
$18.65
South Dakota
South Dakota
$25,270
$25,270
$12.15
$12.15
Tennessee
Tennessee
$32,633
$32,633
$15.69
$15.69
Texas
Texas
$43,918
$43,918
$21.11
$21.11
Utah
Utah
$31,442
$31,442
$15.12
$15.12
Vermont
Vermont
$41,724
$41,724
$20.06
$20.06
Virginia
Virginia
$42,366
$42,366
$20.37
$20.37
Washington
Washington
$49,081
$49,081
$23.60
$23.60
West Virginia
West Virginia
$36,802
$36,802
$17.69
$17.69
Wisconsin
Wisconsin
$37,695
$37,695
$18.12
$18.12
Wyoming
Wyoming
$34,548
$34,548
$16.61
$16.61

Highest Paying Cities For Service Support Specialist

0 selections
CityascdescAvg. salaryascdescHourly rateascdesc
San Francisco, CA
San Francisco, CA
$65,361
$65,361
$31.42
$31.42
Washington, DC
Washington, DC
$64,179
$64,179
$30.86
$30.86
New York, NY
New York, NY
$61,788
$61,788
$29.71
$29.71
Mahwah, NJ
Mahwah, NJ
$52,288
$52,288
$25.14
$25.14
Baltimore, MD
Baltimore, MD
$52,209
$52,209
$25.10
$25.10
Mission, TX
Mission, TX
$51,913
$51,913
$24.96
$24.96

The largest raises come from changing jobs.

See what's out there.

Average Service Support Specialist Salary Over Time

Compare salaries for individual cities or states with the national average.

Location

    How Much Do Service Support Specialists Make In Different Industries?

    Service support specialist salaries can vary on many factors, including what industry a job is in. In fact, jobs with technology, health care, and finance companies tend to be the highest paying. Furthermore, a service support specialist can make a yearly salary of $59,804 while working for technology companies. All the while, other service support specialists are making $58,980 at health care companies and $55,359 at finance companies. One industry service support specialists may want to avoid is the government industry as it offers the lowest average salary at $39,654.
    Industry
    Avg. Salary
    Range
    1. Technology
    $59,804
    Avg. Salary
    $35k
    $69k
    2. Health Care
    $58,980
    Avg. Salary
    $35k
    $69k
    3. Finance
    $55,359
    Avg. Salary
    $35k
    $69k
    4. Government
    $39,654
    Avg. Salary
    $35k
    $69k

    High Paying Service Support Specialist Jobs

    Average JOB Salary by Field

    Administrative Technical Support

    Avg. salary: $44,203

    Administrative technical support maintains every technical set-up used in a company. Their primary responsibility is to inspect a company's systems, evaluate for issues, and repair any problems immediately. Administrative technical support is typically on call at the start of the day and, when they are not responding to calls, they conduct regular check-ups on all company systems. They are also responsible for creating technical reports and offering recommendations for improvements.
    93,703 Administrative Technical Support Jobs
    Support

    Avg. salary: $34,233

    A support employee is responsible for assisting the business operations and responding to customers' inquiries and concerns regarding its goods and services. Support logs all customers' interaction and escalates potential complaints to the appropriate department. They also help with implementing strategic procedures to improve operations and reach maximum productivity. A support employee must have excellent communication and customer service skills, ensuring clients' satisfaction with the services and maintain good feedback to boost the company's brand, attract more clients, and increase revenues.
    64,759 Support Jobs
    Support Representative

    Avg. salary: $30,236

    The primary job of technical support representatives is to answer incoming calls and resolve customer problems or complaints related to computer hardware and software. They typically work in team environments and report directly to the technical department manager. Aside from answering phone calls, they also maintain the solutions database and respond to online chat requests and technical support emails. A successful technical support representative should have an in-depth knowledge of diagnosing and fixing computer problems, customer service skills, and problem-solving skills.
    151,451 Support Representative Jobs
    Support Agent

    Avg. salary: $34,775

    As the name entails, the job of a customer support agent is to provide excellent support and assistance to both new and existing customers. You will provide customers with information on products or services, oversee and resolve customer complaints, cancellations, errors, and other issues, assist in maintaining customer satisfaction and retention. Additionally, a customer support agent is responsible for encouraging customers to purchase a product or service and educating them about the product. You are also expected to accurately process emails and fax communications with customers.
    75,477 Support Agent Jobs

    Service Support Specialist Salaries By Years Of Experience

    The salary for a service support specialist can vary depending on the years of experience that a person has, from entry level to senior level. Data on how experience level affects total compensation is provided by the Bureau of Labor Statistics (BLS) as part of their National Compensation Survey, which is based on factors such as knowledge, complexity, contacts, and environment.

    Which Companies Pay Service Support Specialists The Most?

    If you want to get paid the most as a service support specialist, being employed by a company such as Moody's or RaceTrac would be a smart choice, as they are the highest paying companies in this field. Additionally, companies like Deutsche Bank and Siemens also report highly competitive salaries for service support specialists.
    Company
    Company
    Avg. Salary
    Range
    $84,716
    $59k
    $90k

    Recently Added Service Support Specialist Salaries

    Location
    CompanyascdescJobascdescLocationascdescDate AddedascdescSalaryascdesc
    XXX
    XXX
    Long Term Support Services Care Specialist
    Long Term Support Services Care Specialist
    Long Term Support Services Care Specialist
    Burr Ridge, IL
    Burr Ridge, IL
    06/29/2021
    06/29/2021
    $89,658
    $89,658
    06/29/2021
    E-Services Support Specialist
    E-Services Support Specialist
    Eugene, OR
    Eugene, OR
    06/29/2021
    06/29/2021
    $34,164
    $34,164
    06/29/2021
    Boulder County, Co
    Boulder County, Co
    Senior Services Support Specialist
    Senior Services Support Specialist
    Senior Services Support Specialist
    Boulder, CO
    Boulder, CO
    06/28/2021
    06/28/2021
    $49,032
    $49,032
    06/28/2021
    Financial Services Support Specialist
    Financial Services Support Specialist
    Tallahassee, FL
    Tallahassee, FL
    06/27/2021
    06/27/2021
    $25,821
    $25,821
    06/27/2021
    Florida Department of Transportation
    Florida Department of Transportation
    Financial Services Support Specialist
    Financial Services Support Specialist
    Financial Services Support Specialist
    Tallahassee, FL
    Tallahassee, FL
    06/26/2021
    06/26/2021
    $25,821
    $25,821
    06/26/2021
    A-Line Staffing Solutions
    A-Line Staffing Solutions
    Long Term Support Services Care Specialist
    Long Term Support Services Care Specialist
    Long Term Support Services Care Specialist
    Kane, IL
    Kane, IL
    06/23/2021
    06/23/2021
    $75,132
    $75,132
    06/23/2021
    State of Indiana
    State of Indiana
    Supportive Services Specialist
    Supportive Services Specialist
    Supportive Services Specialist
    Indianapolis, IN
    Indianapolis, IN
    06/16/2021
    06/16/2021
    $37,778
    $37,778
    06/16/2021
    Patient Services Support Specialist
    Patient Services Support Specialist
    Minneapolis, MN
    Minneapolis, MN
    06/13/2021
    06/13/2021
    $39,653
    $39,653
    06/13/2021
    Florida Department of Corrections
    Florida Department of Corrections
    Financial Services Support Specialist
    Financial Services Support Specialist
    Financial Services Support Specialist
    Tallahassee, FL
    Tallahassee, FL
    06/12/2021
    06/12/2021
    $25,821
    $25,821
    06/12/2021
    Bosch
    Bosch
    Customer Service-Concierge Support Specialist
    Customer Service-Concierge Support Specialist
    Customer Service-Concierge Support Specialist
    Burnsville, MN
    Burnsville, MN
    06/11/2021
    06/11/2021
    $35,479
    $35,479
    06/11/2021

    Average Service Support Specialist Salary by Demographic

    Service Support Specialist Gender Pay Gap

    male-income
    Male Income
    $42,941
    female-income
    Female Income
    $40,822
    Median Service Support Specialist Income by Race
    Asian service support specialists have the highest average salary compared to other ethnicities. Black or african american service support specialists have the lowest average salary at $40,160.
    $47,000
    $45,000
    $43,000
    $41,000
    $39,000
    White
    Black or African American
    Asian
    Unknown
    Hispanic or Latino
    Ethnicityascdesc
    Salaryascdesc
    White$41,501
    Black or African American$40,160
    Asian$46,050
    Unknown$40,208
    Hispanic or Latino$41,487
    Average Service Support Specialist Salary by Education Level
    Service support specialists with a Masters degree earn more than those without, at $55,045 annually. With a Bachelors degree, service support specialists earn a median annual income of $48,241 compared to $42,941 for service support specialists with an Associate degree.
    $57,000
    $54,000
    $51,000
    $48,000
    $45,000
    $42,000
    $39,000
    High School Diploma or Less
    Some College/ Associate Degree
    Bachelor's Degree
    Master's Degree
    Educationascdesc
    Salaryascdesc
    High School Diploma or Less$41,888
    Some College/ Associate Degree$42,941
    Bachelor's Degree$48,241
    Master's Degree$55,045