Become A Service Team Member

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Working As A Service Team Member

Getting Information
Interacting With Computers
Communicating with Persons Outside Organization
Communicating with Supervisors, Peers, or Subordinates
Establishing and Maintaining Interpersonal Relationships

Deal with People
Mostly Sitting
Repetitive
$31,720
Average Salary

What Does A Service Team Member Do At Taco Bell

* 1.Ensure customer satisfaction by providing quick, efficient service and quality products.
* Provide excellence in quality, service and cleanliness.
* Provide consistent product portions.
* Maintain knowledge and operation of all equipment.
* Follows and abides by all safety rules, policies, and procedures.
* Job Training: Normally an entry level position, requiring one to three months experience to gain job knowledge.
* Job performed under close supervision.
* Customer contact of average duration with close supervision.
* Decision Making Responsibilities: Must be able to set priorities and react quickly to the needs of the customers, the dining room, and the work area.
* Follows established policies and procedures

What Does A Service Team Member Do At Whataburger Restaurants LLC

* Provide quality service to all customers.
* Demonstrate the ability to accurately explain the Whataburger Difference to customers.
* Effectively communicate with management in a timely manner regarding scheduling issues, customer service problems, and equipment malfunctions.
* Follow all safety procedures and guidelines including personal safety, equipment use, and food handling and storage.
* Ensure all products are stocked, maintained, and prepared according to Whataburger quality standards.
* Maintain a clean, safe working environment.
* Properly stock inventory using First
* In/First
* Out (FIFO).
* Clean the customer service areas by following the proper procedures as directed by the management person on duty, including outside landscaping, building entrances, dining room tables and condiment stations, restrooms, and food production and storage units.
* Achieve certification at the specific stations associated with a position, as well as cleaning and sanitation procedures.
* Demonstrate fiscal responsibility with all Company assets by following company cash handling policies.
* Demonstrate ability to be a team player by contributing to the team s success and communicating effectively with other team members.
* Assume additional responsibilities as assigned.
* Candidates must pass background check.
* Convictions will be reviewed on a case by case basis; convictions will not necessarily bar a candidate's

What Does A Service Team Member Do At Cleveland Clinic

* Conducts general training for new employees in floor care, wall washing, carpet cleaning, and special procedures.
* Cleans patient rooms and other assigned areas daily, including collecting and removing trash, changing bed linens and sanitizing all surfaces.
* Follows policies and procedures on patient isolation.
* Stocks paper items and other supplies in patient rooms as necessary or designated.
* Maintains cart and equipment in clean, working condition and stores in appropriate storage area when finished with shift.
* Other duties as assigned

What Does A Service Team Member Do At Southern Multifoods Inc.

What Does A Service Team Member Do At Marriott

* The Bistro at Courtyard is a chic, fast-casual concept restaurant offering an eclectic menu including a variety of refreshing to-go options as well as full sit-down fare including cocktails, wine, beer, and Starbucks coffee.
* Our Bistro Team Members master a wide variety of food & beverage functions, from serving coffee and other beverages (including alcohol), to preparing ingredients for cooking, including portioning, chopping, and storing food.
* This position processes all orders and collects payment from customers, and provides assistance in food & beverage areas including busing, cleaning, resetting tables, and delivering food to guests.
* This position also performs general cleaning and maintenance of food and beverage prep areas, counts the bank at end of shifts, and follows property control audit standards and cash handling procedures.
* Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
* Ensures uniform and personal appearance are clean and professional, maintains confidentiality of proprietary information, and protects company assets.
* Welcomes and acknowledges all guests according to company standards, anticipates and addresses guests service needs, assists individuals with disabilities, and thanks guests with genuine appreciation.
* Speaks with others using clear and professional language.
* Develops and maintains positive working relationships with others, and supports team to reach common goals.
* Ensures adherence to quality expectations and standards.
* Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects in excess of 50 pounds with assistance.
* Stands, sits, or walks for an extended time period.
* Performs other reasonable job duties as requested.
* To apply now, go to: https://marriott.taleo.Net/careersection/2/jobdetail.ftl?job=17002J82 Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.
* Visit www.marriott.com/careers to learn more about our workplace culture and career opportunities.
* Chat, engage and follow us on social media. https://www.facebook.com/marriottjobsandcareers http://www.twitter.com/marriottcareers http://www.linkedin

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How To Become A Service Team Member

Customer service representatives typically need a high school diploma and receive on-the-job training to learn the specific skills needed for the job. They should be good at communicating and interacting with people and have some experience using computers.

Education

Customer service representatives typically need a high school diploma.

Training

Customer service representatives usually receive short-term on-the-job training, lasting 2 to 3 weeks. Those who work in finance and insurance may need several months of training to learn more complicated financial regulations.

General customer-service training may focus on procedures for answering questions, information about a company’s products and services, and computer and telephone use. Trainees often work under the guidance of an experienced worker for the first few weeks of employment.

In certain industries, such as finance and insurance, customer service representatives must remain current with changing regulations.

Licenses, Certifications, and Registrations

Customer service representatives who provide information about finance and insurance may need a state license. Although licensing requirements vary by state, they usually include passing a written exam. Some employers and organizations may provide training for these exams.

Important Qualities

Communication skills. Customer service representatives must be able to provide information in writing, by phone, or in person so that customers can understand them.

Customer-service skills. Representatives help companies retain customers by answering their questions and complaints in a helpful and professional manner.

Interpersonal skills. Representatives should be able to create positive interactions with customers.

Listening skills. Representatives must listen carefully and understand a customer’s situation in order to assist them.

Patience. Representatives should be patient and polite, especially when interacting with dissatisfied customers.

Problem-solving skills. Representatives must determine solutions to a customer’s problem. By resolving issues effectively, representatives contribute to customer loyalty and retention.

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Service Team Member jobs

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Service Team Member Career Paths

Service Team Member

Support Team Member Security Officer

Account Manager

5 Yearsyrs

Package Handler Home Health Aid Front Desk Agent

Assistant General Manager

5 Yearsyrs

Shift Leader Office Manager Operations Manager

Branch Manager

6 Yearsyrs

Human Resources Coordinator Specialist Operations Manager

Business Manager

7 Yearsyrs

Security Officer Account Manager Billing Specialist

Business Office Manager

8 Yearsyrs

Sales Team Member Sales Consultant Call Center Representative

Call Center Manager

6 Yearsyrs

Package Handler Operations Manager General Manager

Center Manager

6 Yearsyrs

Shift Leader General Manager Account Executive

District Sales Manager

7 Yearsyrs

Manufacturing Team Member Delivery Driver Service Technician

General Manager

7 Yearsyrs

Security Officer Operations Manager Sales Consultant

Internet Sales Manager

6 Yearsyrs

Delivery Driver Service Technician Service Manager

Office Manager

5 Yearsyrs

Home Health Aid Technician Production Supervisor

Quality Assurance Manager

9 Yearsyrs

Support Team Member Specialist Account Manager

Sales Manager

5 Yearsyrs

Sales Team Member Home Health Aid Customer Care Representative

Senior Representative

5 Yearsyrs

Medical Assistant Service Technician Service Supervisor

Service Lead

5 Yearsyrs

Manufacturing Team Member Security Officer Technician

Service Manager

7 Yearsyrs

Home Health Aid Delivery Driver Service Technician

Service Supervisor

6 Yearsyrs

Human Resources Coordinator Recruiter Operations Manager

Site Manager

7 Yearsyrs

Guest Services Team Leader Senior Team Lead Operations Manager

Territory Manager

7 Yearsyrs

Delivery Driver Maintenance Technician Production Supervisor

Warehouse Manager

5 Yearsyrs

Average Length of Employment

Customer Service Specialist Lead 3.0 years
Customer Service Department 2.9 years
Cashier Supervisor 2.8 years
Team Trainer 2.6 years
Customer Service Clerk 2.6 years
Customer Service Assistant 2.4 years
Maintenance Team Member 2.3 years
Customer Service And Serving 2.3 years
Overnight Manager 2.3 years
Service Desk Associate 2.2 years
Member Service Specialist 2.2 years
Customer Service Retail Associate 2.2 years
Customer Service Trainer 2.2 years
Customer Service Desk 2.1 years
Customer Service Associate/Cashier 2.0 years
Service Team Member 2.0 years
Service Cashier 1.9 years
Customer Sales Associate 1.9 years
Customer Service Attendant 1.9 years
Guest Service Attendant 1.9 years
Support Team Member 1.8 years
Service Counter Cashier 1.8 years
Front End Cashier 1.7 years
Guest Service Specialist 1.7 years
Cashier 1.6 years
Manufacturing Team Member 1.5 years
Sales Team Member 1.5 years

Top Careers Before Service Team Member

Top Careers After Service Team Member

Service Team Member Demographics

Gender

Female
60.4%
Male
37.4%
Unknown
2.2%

Ethnicity

White
78.6%
Hispanic or Latino
12.5%
Asian
6.9%
Unknown
1.5%
Black or African American
0.6%

Languages Spoken

Spanish
55.7%
French
14.2%
German
5.7%
Japanese
5.7%
Italian
2.4%
Arabic
2.4%
Vietnamese
1.4%
Russian
1.4%
Portuguese
1.4%
Chinese
1.4%
Hindi
1.4%
Swedish
0.9%
Cherokee
0.9%
Mandarin
0.9%
Hmong
0.9%
Greek
0.9%
Urdu
0.9%
Cheyenne
0.5%
Korean
0.5%
Wolof
0.5%

Service Team Member

Unfortunately we don’t have enough data for this section.

Service Team Member Education

Schools

University of Phoenix
9.8%
Arizona State University
6.1%
Northern Virginia Community College
6.1%
University of Central Florida
5.7%
Michigan State University
5.3%
Georgia State University
5.3%
Palm Beach State College
5.3%
Liberty University
5.3%
Ashford University
4.9%
Wayne State University
4.5%
Montgomery College
4.5%
San Jose State University
4.5%
University of Wisconsin - Milwaukee
4.5%
University of Massachusetts Amherst
4.5%
Kaplan University
4.5%
University of North Carolina at Greensboro
4.1%
Georgia Perimeter College
4.1%
University of Houston
4.1%
University of North Texas
3.7%
Middle Tennessee State University
3.7%

Majors

Degrees

Bachelors
47.1%
Other
26.5%
Associate
13.2%
Masters
7.5%
Certificate
3.7%
Diploma
0.9%
Doctorate
0.7%
License
0.3%

Service Team Member

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Top Skills for A Service Team Member

Top Service Team Member Skills

Customer Service Skills
Food Safety
Sales Floor

You can check out examples of real life uses of top skills on resumes here:

Provided superior customer service skills in a high volume environment.
Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.
Worked in various areas of the store such as guest service, electronics, soft lines, sales floor and cashiering.
Worked in the front end of the store, including cashier, service desk, and photo desk.
Performed cashier responsibilities as well as special transactions at the guest service desk.