What is a Service Team Member

Service team members are employed in customer-facing industries, including financial, healthcare, and food sectors, where they provide customer service. They help the organization reach its goals and objectives. Likewise, they help generate more revenues. They follow the organization's protocols and maintain the highest customer satisfaction. Furthermore, they attend to customer's inquiries accurately. They keep records of these inquiries, complaints, and transactions for future reference. Also, they ensure that necessary changes are effected upon complaints. Additionally, they review all claims made by customers to determine their validity and act accordingly.

The minimum educational requirement for this position is a high school diploma or its equivalent. Applicants must possess communication, attention to detail, listening, customer service, computer, and interpersonal skills. You must have prior work experience in a similar role. Service team members earn an average gross salary of $23,616 or $11.35 per hour. This ranges from $15,000 to $35,000.

There is more than meets the eye when it comes to being a Service Team Member. For example, did you know that they make an average of $13.64 an hour? That's $28,373 a year!

Between 2018 and 2028, the career is expected to grow -2% and produce -51,600 job opportunities across the U.S.

What Does a Service Team Member Do

There are certain skills that many Service Team Members have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed Communication skills, Computer skills and Customer-service skills.

Learn more about what a Service Team Member does

How To Become a Service Team Member

If you're interested in becoming a Service Team Member, one of the first things to consider is how much education you need. We've determined that 48.5% of Service Team Members have a bachelor's degree. In terms of higher education levels, we found that 3.9% of Service Team Members have master's degrees. Even though most Service Team Members have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a Service Team Member. When we researched the most common majors for a Service Team Member, we found that they most commonly earn Bachelor's Degree degrees or High School Diploma degrees. Other degrees that we often see on Service Team Member resumes include Associate Degree degrees or Master's Degree degrees.

You may find that experience in other jobs will help you become a Service Team Member. In fact, many Service Team Member jobs require experience in a role such as Cashier. Meanwhile, many Service Team Members also have previous career experience in roles such as Sales Associate or Customer Service Representative.

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And if you’re looking for a job, here are the five top employers hiring now:

  1. Target Jobs (1,863)
  2. Meijer Jobs (72)
  3. Amazon Jobs (129)
  4. KFC Jobs (137)
  5. Sheetz Jobs (89)
Average Salary
$28,373
Average Salary
Job Growth Rate
-2%
Job Growth Rate
Job Openings
206,709
Job Openings
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Average Salary for a Service Team Member

Service Team Members in America make an average salary of $28,373 per year or $14 per hour. The top 10 percent makes over $42,000 per year, while the bottom 10 percent under $19,000 per year.
Average Salary
$28,373
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12 Service Team Member Resume Examples

Learn How To Write a Service Team Member Resume

At Zippia, we went through countless Service Team Member resumes and compiled some information about how to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

View Service Team Member Resume Examples And Templates

And if you’re looking for a job, here are the five top employers hiring now:

  1. Target Jobs (1,863)
  2. Meijer Jobs (72)
  3. Amazon Jobs (129)
  4. KFC Jobs (137)
  5. Sheetz Jobs (89)

Choose From 10+ Customizable Service Team Member Resume templates

Zippia allows you to choose from different easy-to-use Service Team Member templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Service Team Member resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Service Team Member Demographics

Service Team Member Gender Statistics

female

60.6 %

male

39.4 %

Service Team Member Ethnicity Statistics

White

60.5 %

Hispanic or Latino

18.6 %

Black or African American

10.8 %

Service Team Member Foreign Languages Spoken Statistics

Spanish

61.2 %

French

11.0 %

German

4.6 %
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Service Team Member Education

Service Team Member Majors

20.1 %

Service Team Member Degrees

Bachelors

48.5 %

High School Diploma

21.9 %

Associate

19.4 %
Job Openings

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Online Courses For Service Team Member That You May Like

Customer Service Mastery: Delight Every Customer
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Master Customer Service using this practical customer care course...

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The Customer: Build a Customer Service Strategy (BITE SIZE)
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For you and your team to be successful in providing great customer service, start by putting your customer first...

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Top Skills For a Service Team Member

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 21.0% of Service Team Members listed Customer Service on their resume, but soft skills such as Communication skills and Computer skills are important as well.

Best States For a Service Team Member

Some places are better than others when it comes to starting a career as a Service Team Member. The best states for people in this position are Washington, Oregon, Alaska, and Massachusetts. Service Team Members make the most in Washington with an average salary of $42,024. Whereas in Oregon and Alaska, they would average $36,761 and $36,165, respectively. While Service Team Members would only make an average of $32,958 in Massachusetts, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Utah

Total Service Team Member Jobs:
1,297
Highest 10% Earn:
$38,000
Location Quotient:
1.16
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. Massachusetts

Total Service Team Member Jobs:
3,368
Highest 10% Earn:
$51,000
Location Quotient:
1.05
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. Wyoming

Total Service Team Member Jobs:
215
Highest 10% Earn:
$41,000
Location Quotient:
1.03
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
Full List Of Best States For Service Team Members

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Top Service Team Member Employers

Most Common Employers For Service Team Member

RankCompanyZippia ScoreAverage Service Team Member SalaryAverage Salary
1$42,226
2$40,275
3$35,670
4$33,413
5$32,168
6$31,939

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