Service Team Member Education Requirements And Courses

Service team member education requirements

Updated January 8, 2025

2 min read

Usually, service team members don't need a college education. The most common degree for service team members is bachelor's degree with 49% graduates, with only 22% service team member graduates earning high school diploma. Service team members who decided to graduate from college often finish University of Phoenix or University of North Carolina at Greensboro. Some good skills to have in this position include customer service, work ethic and basic math.

Popular service team member certifications include Food Safety Manager Certification, Certified Professional - Food Safety (CP-FS), or OSHA Safety Certificate . To improve service team member qualification and skills, we prepared some online courses to help in service team member education paths.

What education do you need to become a service team member?

What degree do you need to be a service team member?

The most common degree for service team members is bachelor's degree, with 49% of service team members earning that degree. The second and third most common degree levels are high school diploma degree at 22% and high school diploma degree at 19%.

Bachelor's, 49%

High School Diploma, 22%

Associate, 19%

Master's, 4%

Other Degrees, 6%

What should I major in to become a service team member?

You should major in business to become a service team member. 20% of service team members major in business. Other common majors for a service team member include psychology and general studies.

Business, 20%

Psychology, 10%

General Studies, 7%

Communication, 7%

Other Majors, 56%

Best majors for service team members

Rank	Major	Percentages
1	Business	20.1%
2	Psychology	9.5%
3	General Studies	6.7%
4	Communication	6.7%
5	Criminal Justice	6.4%

Show more common service team member majors

20 best online courses for service team members

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1. Customer Service: 6 Keys To Exceptional Customer Service

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How to Approach New Customers and Maintain Existing Ones...

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8. Customer Retention: Maximise Your Profits

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How CRM, Customer Care, Customer Service, Customer Satisfaction, and Customer Experience will 10X your profits...

9. Customer Service Success: Take Your Skills to the Next Level

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3-in-1 Customer Service Training: Levels 1, 2, 3 Improve Your Soft Communication Skills, Customer Support & Experience...

10. Your Customer Service Toolbox: Best Practices for Beginners

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12. Brilliant Customer Service: How to Impress your Customers!

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Learn how to deal with difficult customers Master customer relationship management Gain conflict management skills...

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How to give the best customer service in your industry and keep those customers raving about your business...

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The basic golden rules to kickstart your service...

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19. Customer Service: How to sell more without advertising

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Learn how to create a customer experience that earns you customer loyalty and creates word of mouth advertising...

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Lead through influence and collaboration with marketing, sales, support, services, product, finance, and leadership...

Average service team member salary by education level

Service team members with a Master's degree earn more than those without, at $32,465 annually. With a Bachelor's degree, service team members earn a median annual income of $31,095 compared to $28,134 for service team members with an Associate degree.

Service team member education level	Service team member salary
Master's Degree	$32,465
High School Diploma or Less	$27,110
Bachelor's Degree	$31,095
Some College/ Associate Degree	$28,134