Post job

What is a service technician associate and how to become one

Updated January 8, 2025
3 min read

As a Service Technician Associate, you will be in charge of performing maintenance on products and devices. You'll be responsible for meeting or exceeding performance metrics in line with service maintenance. Asides from that, you'll help other technicians with maintenance and ensure compliance with safety regulations. Also, you'll work with advanced technicians to further understand proper maintenance practices, safety procedures, and work efficiency. Additionally, you'll support team members in troubleshooting different types of problems and resolving them.

For this job, you need at least a high school diploma or its equivalent and one or more years of experience in a related role. You must possess analytical, customer relations, organization, mechanical, and communication skills. You may be required to provide a valid driver's license. Also, you must be computer literate. Service Technician Associate earns about $74,970 per year, which is $36.04 per hour. Their salary varies from $49,000 to $112,000.

ScoreService Technician AssociateUS Average
Salary
3.8

Avg. Salary $49,003

Avg. Salary $59,228

Stability level
6.4

Growth rate 8%

Growth rate 0.3%

Diversity
7.2
Race

American Indian and Alaska Native 0.76%

Asian 1.76%

Black or African American 5.68%

Hispanic or Latino 15.72%

Unknown 3.83%

White 72.25%

Gender

female 32.26%

male 67.74%

Age - 44
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 44
Stress level
6.4

Stress level is manageable

7.1 - high

Complexity level
7.4

Complexity level is challenging

7 - challenging

Work life balance
5.8

Work life balance is fair

6.4 - fair

Service technician associate career paths

Key steps to become a service technician associate

  1. Explore service technician associate education requirements

    Most common service technician associate degrees

    Bachelor's

    54.1 %

    Associate

    21.6 %

    High School Diploma

    9.9 %
  2. Start to develop specific service technician associate skills

    SkillsPercentages
    Customer Service36.41%
    Troubleshoot12.15%
    Customer Satisfaction11.04%
    SQL4.52%
    Technical Service3.79%
  3. Complete relevant service technician associate training and internships

    Accountants spend an average of 1-2 years on post-employment, on-the-job training. New service technician associates learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a service technician associate based on U.S. Bureau of Labor Statistics data and data from real service technician associate resumes.
  4. Research service technician associate duties and responsibilities

    • Facilitate escalations of complex desktop issues and manage cases through resolution.
    • Perform vendor, internal, and client SLA performance meetings and problem identification and resolution.
    • Serve as liaison to DDS staff involve in the coordination of the medical examination process.
    • Install power relate equipment - batteries, cables, breakers, bus bars, rectifiers, earth quake bracing.
  5. Prepare your service technician associate resume

    When your background is strong enough, you can start writing your service technician associate resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a service technician associate resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose from 10+ customizable service technician associate resume templates

    Build a professional service technician associate resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your service technician associate resume.
    Service Technician Associate Resume
    Service Technician Associate Resume
    Service Technician Associate Resume
    Service Technician Associate Resume
    Service Technician Associate Resume
    Service Technician Associate Resume
    Service Technician Associate Resume
    Service Technician Associate Resume
    Service Technician Associate Resume
  6. Apply for service technician associate jobs

    Now it's time to start searching for a service technician associate job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How did you land your first service technician associate job

Zippi

Are you a service technician associate?

Share your story for a free salary report.

Average service technician associate salary

The average service technician associate salary in the United States is $49,003 per year or $24 per hour. Service technician associate salaries range between $27,000 and $87,000 per year.

Average service technician associate salary
$49,003 Yearly
$23.56 hourly

What am I worth?

salary-calculator

How do service technician associates rate their job?

-/5

5 stars

4 stars

3 stars

2 stars

1 star

Service technician associate reviews

profile
A zippia user wrote a review on Nov 2019
Pros

Love taking something that can't be used and giving it life again...


Working as a service technician associate? Share your experience anonymously.
Overall rating*
Career growth
Work/Life balance
Pay/Salary

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Browse installation, maintenance and repair jobs