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The differences between service technician associates and technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a service technician associate, becoming a technician takes usually requires 1-2 years. Additionally, a service technician associate has an average salary of $49,003, which is higher than the $38,045 average annual salary of a technician.
The top three skills for a service technician associate include customer service, troubleshoot and customer satisfaction. The most important skills for a technician are patients, customer service, and patient care.
Service technician associates develop written technical correspondences via the internet on a corporate website. They create print queues on the print server and set up printers on the user's workstations. They examine customer's units for potentially defective parts causing impairment of proper equipment uptime. They help customers configure internet connections. They maintain up-to-date knowledge of publishing modification and retrofits to help customers maximize equipment uptime. Also, they must have the traits of physical strength, mechanical skills, and dexterity.
Technicians are skilled professionals who primarily work with technology in different industries. They are knowledgeable about the technical aspects of the various items they work with. They are usually working with electricity or with technological advancements. Technicians may be assigned to do the construction of equipment or materials related to their field of study. They may also be assigned to conduct diagnostics and other maintenance activities to ensure that the equipment works properly. Technicians may also be required to conduct basic repairs in case of problems. It is important that technicians have good analytical skills and decision-making skills.
Service technician associates and technicians have different pay scales, as shown below.
| Service Technician Associate | Technician | |
| Average salary | $49,003 | $38,045 |
| Salary range | Between $27,000 And $87,000 | Between $24,000 And $58,000 |
| Highest paying City | Boston, MA | San Jose, CA |
| Highest paying state | Massachusetts | Hawaii |
| Best paying company | Meta | Microsoft |
| Best paying industry | - | Telecommunication |
There are a few differences between a service technician associate and a technician in terms of educational background:
| Service Technician Associate | Technician | |
| Most common degree | Bachelor's Degree, 54% | Bachelor's Degree, 32% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between service technician associates' and technicians' demographics:
| Service Technician Associate | Technician | |
| Average age | 44 | 40 |
| Gender ratio | Male, 67.7% Female, 32.3% | Male, 75.2% Female, 24.8% |
| Race ratio | Black or African American, 5.7% Unknown, 3.8% Hispanic or Latino, 15.7% Asian, 1.8% White, 72.3% American Indian and Alaska Native, 0.8% | Black or African American, 9.4% Unknown, 4.2% Hispanic or Latino, 19.4% Asian, 4.9% White, 61.2% American Indian and Alaska Native, 0.8% |
| LGBT Percentage | 1% | 2% |