Service technician jobs near me

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves The Maintenance Mechanic supports operation, inspection, and maintenance processes for mechanical, electrical, plumbing and kitchen equipment and systems in assigned facilities. This role assists Mobile Engineers (HVAC/R) and Control Systems Technicians in maintenance and repair efforts while also independently performing defined maintenance tasks. Your day-to-day tasks will include: • Maintaining lighting system bulbs and ballasts throughout assigned facilities • Assisting the operations team in maintenance and repair of building systems and equipment • Performing general interior maintenance including HVAC/R coil cleaning, evaporator coil cleaning, and kitchen equipment maintenance (meat grinder, cuber, meat saw, slicers, etc.) • Conducting minor plumbing repairs and troubleshooting • Completing special tasks including painting, locksmith work, tenant service requests, and general maintenance as assigned • Responding to after-hours emergency calls as required • Documenting work performance and materials procurement as directed Physical Demands and Work Environment: • Must be able to lift a minimum of 80 lbs. • Ability to use ladders up to 30 ft safely • Position requires frequent climbing, bending, kneeling, lifting, and driving • Must maintain a clean and safe work environment • Required to be on call for after-hours emergencies Required Qualifications: • High school diploma or GED equivalent • Valid state driver's license (must maintain throughout employment) • Minimum of one (1) year applicable working experience in general building repair and maintenance, basic plumbing, and basic electrical • Mechanical and electrical aptitude • Excellent communication skills in English, both oral and written • Must pass background, drug/alcohol, and MVR screening process • Ability to comply with both Jones Lang LaSalle and client-directed Policies & Procedures Preferred Qualifications: • Completion of applicable technical training program • Experience with HVAC/R systems and maintenance • Knowledge of kitchen equipment maintenance and repair • Familiarity with State, County, or City building codes, ordinances, and laws • Experience with hazardous materials storage, usage and disposal procedures • Self-motivated individual who can work independently or in a team environment • Previous experience in commercial building maintenance Location: Onsite, supporting the Cleveland , OH market Work Shift: Day shift #HVACjobs Location: On-site -Columbus, OH If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Early access to earned wages for hourly employees through Daily Pay JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at ******************. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Accepting applications on an ongoing basis until candidate identified.

At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet to help the world live more fully. Summary: The Maintenance Technician can perform a wide variety of work to ensure that the facilities and equipment are maintained in a safe and effective working condition. Responsibilities include, but are not limited to, performing work in all operational and Facilities areas, depending upon the immediate needs of the department. While Maintenance Technicians may have developed skills in one or more areas, all are expected to be able to perform general maintenance and repair in all areas of assignment, which may include equipment, motor and conveyor repair and maintenance as well as building maintenance including lighting, electrical and plumbing in any of the distribution centers. Responsibilities Ability to read and comprehend technical manuals, schematics and blueprints. Ability to use electrical diagnostic equipment (to include digital and analog meters, and amp meters for AC/DC testing). Ability to work as a team member by interacting and communicating with co-workers and managers in a collaborative and constructive manner. Works with Supervisor to mentor/develop team and Tech's in training. Work with Vendors aligned to facilities. Ability to multi-task. Ability to change load wheels on power equipment. Ability to troubleshoot and repair low and high voltage controls including fuses, relays, wiring. Maintains building, equipment, shop and storage areas in a clean and orderly condition. Completes work orders for work performed and includes parts and inventory used. Document all work order activities to comply with MP2 requirements, providing documented records of the activities performed. Follow lockout-tag out procedures, confined space procedures, and other safety and environmental procedures and policies as required. Experience working in maintenance in a distribution center setting. Building conveyor maintenance experience required. Qualifications Qualifications & Experience Possession of a valid driver's license and a satisfactory driving record. Prior maintenance experience with forklifts, conveyors, controls, hydraulics, pneumatics and building maintenance. Electrical experience with high and low voltage, AC and DC. Ability to lift 70 lbs Technical school or training desired. Computer skills navigating email/Microsoft Suite Knowledge of mechanical and electrical drawings. Proven track record of strong mechanical and electrical troubleshooting. Welding skill preferred, but not required. Multiple shifts and locations available. Education Possession of a high school diploma or general equivalency diploma (GED) Core Competencies Lead with Curiosity & Humility Build High Performing Teams for Today & Tomorrow Influence & Inspire with Vision & Purpose Observe, Engage & Connect Strive to Achieve Operational Excellence Deliver Business Results Benefits Bath & Body Works associates are the heart of our business. That's why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include: Robust medical, pharmacy, dental and vision coverage. Plus, access to our onsite wellness center and pharmacy located at the Columbus, OH home office. 401k with company match and Associate Stock Purchase program with discount No-cost mental health and wellbeing support through our Employee Assistance Program (EAP) Opportunity for paid time off and paid parental leave. Plus, access to family and lifestyle programs including a family building benefit, childcare discounts, and home, auto and pet insurance. Tuition reimbursement and scholarship opportunities for post-secondary education programs 40% merchandise discount and gratis that encourages you to come back to your senses! Visit bbwbenefits.com for more details. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance , Philadelphia Fair Chance Law , San Francisco Fair Chance Ordinance . We are an equal opportunity employer. We do not make employment decisions based on an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States. Application window will close when all role(s) are filled.

PLEASE READ BEFORE APPLYING: This is a 1099 contractor position for Spectrum Charter Cable Technician Applicants will be tested in the field with another technician before being approved to start. The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below. Do not apply if you do not meet the requirements listed below. Job Overview: We are hiring experienced and in Experienced Fiber Optic/ Cable Technicians The role involves fiber installation and splicing, and may include some coaxial work. This position is ideal for techs who are self-motivated, detail-oriented, and capable of working independently with minimal supervision. Requirements: Proven Fiber Optic/ Cable experience (e.g., splicing, installation, troubleshooting) Willingness to perform both fiber and coax work, as needed Must pass a field test with another tech prior to onboarding Pass a panel drug screening have valid us work creds Truck Van or Suv to carry both 28ft ladder and 6ft ladder and all cable equipment safetly. Must own Work vehicle (van, SUV, or truck - white color not required in this market) 28 ft. fiberglass ladder & 6 ft. step ladder Full tool set for fiber work (splicing tools, OTDR, etc.) Valid driver's license Ability to work outdoors and in various environments (attics, rooftops, etc.) 1099 contract role Paid per job (piece-rate basis) Ongoing work available based on performance and availability Application Process: You will be asked to confirm the above requirements during the application. If you meet all the qualifications and are ready, we encourage you to apply. What We're Looking For: • Must have: Your own reliable vehicle and industry-standard tools. • Must pass: Background check and drug screening. • Familiarity with safety protocols and best practices in cable installation. • Strong work ethic, attention to detail, and ability to thrive outdoors in all conditions. • Valid driver's license. • Excellent communication skills and a team-oriented mindset. Why Join Us? • Top pay with performance-based bonuses. • Comprehensive benefits (health, dental, vision, and more!). • Fast-track growth opportunities in the booming telecom industry. • Supportive team environment with cutting-edge projects. xevrcyc • Make a real difference by powering connectivity for thousands!

Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap. Notice: Know Your Rights: Workplace Discrimination is Illegal Notice: Pay Transparency Nondiscrimination (English) Aviso: Transparencia en el Pago No Discriminacio ́n (Spanish) *:** Airbus Helicopters * is looking for an Aircraft Electrical Technician A to join our H145 Final Assembly Line team based in* Columbus, MS .* You will be part of the team to perform work as Electrical installer in the build-up and fabrication, repair, replacement of aircraft electrical/electronic components and systems in the manufacture, maintenance or refurbishing of aircraft and function check of components to verify proper functioning of components and systems. *Meet the team:* From building to servicing the next generation of aerospace, our team focuses on quality, productivity and efficiency. We ensure the highest quality of care and safety is built into each aircraft we assemble and maintain. Our team members make it happen. *Your working environment:* On the eastern border of Mississippi you'll find Columbus, home to our Helicopter manufacturing and assembly lines and Center of Excellence for the entire North America region. It's here that we produce the UH-72A Lakota Helicopters for the U.S. Army in addition to the H-125 aircraft for civil and commercial customers. How we care for you:* *Financial Rewards:* Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan ("ESOP") *Work/Life Balance: *Paid time off including personal time, holidays and a generous paid parental leave program. *Health & Welfare: *Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan ("EAP") and other supplemental benefit coverages. *Individual Development: *Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programmes and both national and international mobility. At Airbus, we support you to work, connect and collaborate more easily and accessibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking. Your challenges:* Apply the basic techniques and procedures of electrical installation. Read and follow detailed plans, diagrams and different standards in the fabrication of wire harnesses and electrical components. Lay-in route wires on form board, tying, lacing and apply appropriate anti-chaff protection. Install solder shields, splices, daisy chains and different electronic components such as resistors, capacitors and diodes etc... Soldering of connectors, contacts and components. Completing forms and records pertaining to completion of assigned work. Your boarding pass:* Minimum of four (4) years of aircraft electrical or related experience. Avionics and Cabling Class (like offered by East Mississippi Community College) is desirable. Must be able to read, write, and speak English Familiarity with common aviation type tooling. Citizenship:* US Person under ITAR definition (U.S. Citizen, green card holder or person covered under our existing ITAR license) Take your career to a new level and apply online now. A full job description will be provided to candidates who progress to the interview stage or any candidate upon request. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. ****Company:**** Airbus Helicopters, Inc. *Employment Type:* US - Direct Hire *Experience Level:* Professional *Remote Type:* On-site *Job Family:* Electrician ------ Job Posting End Date: ------ Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment. By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. xevrcyc Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to .

Required Skills & Experience • AV Installation Experience • Experience with cabling • Experience working with various AV tools & technologies Microphones, speakers, Crestron products • Able and willing to work on a lift, be on a ladder/ scaffolding • Must be able to pass a drug test Must have a valid Driver's License and Driving Record that matches customer driving standards Nice to Have Skills & Experience CTS Certification OSHA 30 certification Job Description A client of Insight Global is looking to hire installation technicians in the Columbus area to support their project based integration work. These techs will be responsible for performing all installation activities including cable pulling, cable terminations, rack fabrication and wiring. This person must be able to read and interpret the project blueprints and work according to project timeline, day to day will vary based on where they are with the project.

Manager, Field Service Reports to: Director, Commissioning The Manager, Field Service will be trained in PSA technology (to the extent necessary) and be the primary point of contact for customer requests for ARI system service. The Sr. Manager, Field Service will be responsible for process troubleshooting, routine and preventative maintenance, working with Quality department to process warranty claims and Root Cause Analyses, spare parts fulfillment, and integrating possible upgrades to ARI's PSA systems. He/She will be able to understand and explain system and component performance and best-practice operating procedures to operators and managers. Duties & Responsibilities: Experience and skill in PLC-based control systems, associated instrumentation, and mechanical equipment (process piping, pressure vessels, and valves) as required for field installations Studies P&ID'S, schematics, manuals, and other information to determine installation, operational, and maintenance procedures Able to read process, mechanical, and electrical drawings and repair equipment, utilizing knowledge of equipment and using standard test instruments and hand tools. PO creation as needed, updates ERP (enterprise resource planning) system, and prepares service proposals. Instructs and directs workers in operating, servicing, and repairing equipment. Works with engineering & quality personnel to resolve unusual problems in system operation and provide feedback on RCA (root cause analysis) reports. · Develop and execute a global field service strategy tailored to ARI's AdvanSorb-RNG systems used in biogas upgrading applications, ensuring safe, reliable, and high-performance operation across diverse customer installations. · Create standardized service procedures and documentation for performance monitoring, after-sales service, and maintenance of PSA systems, aligned with industry best practices. · Collaborate with Product Engineering, Process Engineering, Project Management, Quality Management, and Commercial Teams to incorporate serviceability and lifecycle support into PSA system designs, ensuring long-term customer satisfaction and equipment reliability. · Develop and manage preventative maintenance programs and service contracts, improving uptime and operational efficiency for customers in the renewable natural gas (RNG) sector. · Drive data-driven decision making by analyzing field performance data, failure modes, and customer feedback to identify systemic issues and implement corrective and preventive actions. · Implement and enhance remote monitoring and diagnostic tools to support predictive maintenance and minimize unplanned downtime, reducing onsite intervention and optimizing technician deployment. · Establish key service KPIs, including response times, equipment uptime, first-time fix rate, and customer satisfaction, with regular performance reporting to leadership. · Support commercial teams with technical expertise, contributing to proposals, customer presentations, and aftermarket service offerings that enhance value and differentiate the company's PSA solutions. · Manage field service budgets, vendor relationships, spare parts planning, and logistics to ensure efficient global service delivery while meeting margin and performance targets. Maintains & grows key relationships with engineers, customers, vendors, and teams. Other duties may be assigned. Education & Experience: Associate's or Bachelor's degree in Engineering or process technology preferred. 5-7 years of related onsite Commissioning experience Required. Years of experience in the industry may be considered in place of a Degree. Experience with Allen-Bradley PLCs and motor controls desired. Experience with electrical systems up to 480VAC is desirable, 4160V would be a plus. Experience with computer networking is desirable. Experience with light mechanical and electrical work (e.g., piping and/or wiring) is desirable. Working in one or more of the following service areas: Natural Gas, Biogas, or Chemical processing. Experience working at locations like Landfills, Wastewater Plants, and or Industrial Waste Treatment Plants is preferred but not required. Experience leading interactions with operators and operations management is preferred. Experience administering a robust and effective service program is highly desired.

Who we are: Delta, founded in 1971, is a global provider of power and thermal management solutions. Its mission statement, "To provide innovative, clean and energy-efficient solutions for a better tomorrow," focuses on addressing key environmental issues such as global climate change. As an energy-saving solutions provider with core competencies in power electronics and automation, Delta's business categories include Power Electronics, Mobility, Automation, and Infrastructure. About the role: The Cooling Field Service Engineer is responsible for commissioning, maintenance, troubleshooting, and repairing cooling systems in the data center. The role involves traveling to client sites, ensuring equipment operates efficiently, and delivering high-quality service to maximize customer satisfaction. Key responsibilities: Commission, inspect, and service cooling systems and related equipment. Perform routine preventive maintenance, testing, and calibration of cooling systems. Diagnose mechanical, electrical, and control issues; carry out necessary repairs and adjustments. Respond to customer service calls, provide on-site technical solutions, and ensure timely resolution of issues. Provide technical training and support to clients on system operation and best practices. Maintain accurate service records, documentation, and reports. Collaborate with engineering and product teams to provide feedback for product improvements. Ensure compliance with safety regulations, environmental standards, and company policies. Manage spare parts, tools, and equipment efficiently. Support continuous improvement initiatives and uphold high service quality standards. Minium Qualifications: Bachelor's degree or diploma in Mechanical Engineering, Electrical Engineering, Refrigeration, HVAC Technology, or related field. Proven experience in servicing HVAC/refrigeration/cooling systems. Strong knowledge of thermodynamics, fluid mechanics, and control systems. Ability to read and interpret technical drawings, wiring diagrams, and service manuals. Proficient in troubleshooting and repairing mechanical and electrical components. Good communication and customer service skills. Willingness to travel frequently and work independently. Certification in HVAC/R or relevant trade license (preferred). Familiarity with industry standards (ASHRAE, EPA, F-Gas, etc.) is a plus. Working Condition: Frequent travel to customer sites (regional/national). On-call availability for emergency support. Exposure to mechanical, electrical, and environmental hazards (with required PPE provided). Degree/diploma in Mechanical Engineering, Electrical Engineering, HVAC Technology, or related field. Hands-on experience in servicing cooling products (HVAC, refrigeration, chillers, cooling towers, or similar equipment). Strong knowledge of thermodynamics, refrigeration cycles, and control systems. Ability to read and interpret mechanical/electrical drawings and technical manuals. Excellent troubleshooting and problem-solving skills. Strong communication and customer service orientation. Willingness to travel frequently and work independently. HVAC/R certification, EPA/F-Gas license, or equivalent (preferred). Benefit at Delta Electronics Americas: Life at Delta EEO Statement: Delta Electronics Americas is an Equal Opportunity Employer and is committed to compliance with all applicable federal, state, and local laws. Delta Electronics America is committed to fostering a diverse, inclusive, and respectful workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, marital status, national origin, disability, veteran status, or any other protected characteristic. Actual pay will depend on factors such as location, skills, experience, market conditions, and business needs. This role may also be eligible for incentive pay, subject to the terms of the applicable plan. Eligible employees receive company-provided benefits in accordance with plan terms and eligibility requirements. Benefits include health coverage, wellness resources, retirement savings plan, paid time off, and other company sponsored programs; parental leave is provided in accordance with applicable law.

Data Center Engineering Operations Technician Hilliard, OH Contract-Hire Brooksource is seeking a highly motivated and detail-oriented Data Center Technical Operations Engineer to join our world-class infrastructure team. In this role, you will be responsible for the day-to-day operations and maintenance of critical data center infrastructure, ensuring the highest levels of availability, performance, and efficiency. Key Responsibilities Lead and manage on-site shift technicians, senior technicians, subcontractors, and vendors. Ensure all work is performed in accordance with established safety and operational procedures. Monitor and report on facility performance metrics and benchmarks. Operate and maintain critical systems including switchgear, generators, UPS, chillers, cooling towers, and more. Collaborate with IT and business leaders to manage capacity and optimize facility performance. Support emergency response efforts and routine maintenance activities. Assist in the design and build-out of new data center facilities. Contribute to projects aimed at improving facility efficiency. Manage inventory and assets. Participate in recruiting and onboarding efforts. Deliver exceptional service and ensure customer expectations are consistently met. Basic Qualifications Bachelor's Degree or Technical (Military/Trade School) Degree. 0-2 years of relevant work experience. 0-2 years of management or supervisory experience. Strong verbal and written communication skills. Excellent leadership, organizational, and problem-solving abilities. High attention to detail and ability to prioritize in a fast-paced environment. Brooksource provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with

About R.A. Jones and Coesia R.A Jones, headquartered in Covington, KY, is a global leader in the design and manufacturing of primary and secondary packaging machinery for the beverage, chemicals, food, pharma & healthcare, and industrial goods industries. R.A Jones offers an extensive portfolio of solutions for applications in aerosol filling, cartoning and box filling, chub packing, cup filling, pouching and modified atmosphere packaging. R.A Jones is part of Coesia, a group of innovation-based industrial and packaging solutions companies operating globally, headquartered in Bologna, Italy. Coesia has operating units in 36 countries, a turnover of 2,015 million euros in 2022 and over 8,000 employees. About the Role We are seeking highly skilled electro-mechanical individuals who will be able to perform on-site and telephone support, training, and repair service for R.A Jones customers.This individual will perform field service functions for manufactured equipment and any equipment sold with a warranty. Service work may include, but not limited to, troubleshooting electrical and mechanical systems, PLC programming, wiring, circuit analysis, routine maintenance, repairs, modifications, machine setup, or training of customer personnel. What You Need to Be Successful Proficient in field service for major food and filling machines with a strong working knowledge of electrical and mechanical systems. Diagnose and repair electrical control systems, including PLCs, HMIs, and motor control circuits. Install and configure sensors, actuators, and other electrical components as required. Start-up of machines in customer plants, ensuring all electro-mechanical components are properly configured. Training customer personnel to properly operate and maintain machines with an emphasis on electrical troubleshooting and system integration. Assistance to customers when there is an electrical or mechanical breakdown. Performance of contracted or periodic maintenance of machines, including electrical diagnostics and calibration. Attainment of a working knowledge of all assigned equipment in the field. Customer check-out demonstrations at Packaging Technologies prior to machine shipments. Train customer personnel to properly operate and maintain equipment (Formal & Informal). Contact customers to maintain service and equipment needs. Assists parts department in determining part numbers as needed by customer. Advises customers of the latest electrical upgrades for their machines, including preventative maintenance programs and training opportunities. Assist with customers for assistance with technical troubleshooting involving electrical and mechanical systems. Support training for new service personnel, focusing on electrical troubleshooting skills. Recommend equipment changes to engineering and represent customer service and engineering departments in the field. Performs all other duties as assigned. What You Need to Be Successful Strong understanding of electrical systems, PLC programming, and troubleshooting with excellent communication and teamwork skills. Customer-focused problem solver with a proactive and adaptable mindset. Technical training in electro-mechanical technology or relevant experience. Proficiency in electrical and mechanical equipment, Microsoft Office, and effective communication. Ability to travel extensively (75-80%) in the U.S. and internationally on short notice. Our Offer Coesia North America offers a competitive benefit package which includes, among other things: 401K offering 6% company match with no vesting period. Flexible remote work offering. 8-weeks paid parental leave. Multiple health benefit & insurance options. PTO, sick time, and 12 observed calendar holidays. Company paid short-term disability (80% wager placement) & long-term disability. HSA company contribution for individual & employer family coverage. Coesia is an equal opportunity employer and embraces diversity and inclusion.

Data Center Technician (Server and Hardware) Duration: Longterm We are seeking a detail-oriented and reliable Data Center Technician to support our data center operations. The ideal candidate will be responsible for maintaining hardware, supporting infrastructure, and ensuring smooth day-to-day operations within the data center. Key Responsibilities: Install, configure, and troubleshoot servers and network equipment Monitor data center systems and respond to alerts and incidents Perform regular hardware maintenance and upgrades Document procedures, configurations, and issues Coordinate with internal teams and vendors for support and escalation Maintain physical security and environmental controls (power, cooling, cabling) Qualifications: High school diploma or equivalent (Associate's or Bachelor's degree in IT or related field preferred) 1-2 years of experience in a data center or IT support role Basic understanding of networking, server hardware, and operating systems Ability to lift and move equipment (up to 50 lbs) as needed Strong attention to detail and ability to follow procedures Availability for shift work, on-call support, and occasional weekends Preferred Skills: Experience with ticketing systems and data center monitoring tools Familiarity with structured cabling standards and best practices Regards Poonam Mittal ************************

Essential Functions Maintains working climate by installing, repairing, and servicing refrigeration, and air conditioning systems. Restoring and repairing faulty or inoperative refrigeration and HVAC systems and associated equipment. Ability to diagnose mechanical and electrical problems both inside and outside of equipment. Have a working knowledge of how to replace any parts of the system of a Refrigeration or HVAC unit; Inspecting refrigeration and HVAC systems and equipment. Ability to weld and solder copper and steel tubing. Complies with local, state, and federal codes and standards. Maintains refrigeration and HVAC maintenance by ensuring that required parts and equipment are available. Performs scheduled preventative maintenance on all HVAC and refrigeration equipment to include filter changes and regular cleaning. Maintains a safe and clean work environment by complying with procedures, rules, and regulations. Maintains a professional and technical knowledge by attending educational workshops and safety training classes; reviewing professional publications. Contributes to team effort by accomplishing related results as needed. Maintains safe and clean work environment by complying with Circle K and OSHA procedures, rules, and regulations. Partners with Circle K Supervisors to facilitate repairs without-sourced vendors. Facilitates repairs by contacting vendors for materials and parts. Maintains continuity among work teams by documenting and communicating actions, irregularities and continuing needs. Participates in training classes for existing and new equipment. Contributes to team effort by accomplishing related tasks as needed. Ensures a safe working environment exists for employees and customers. Increases professional and technical knowledge by attending educational workshops; reading professional publications; establishing personal networks; participating in professional societies. Contributes to team effort by accomplishing Financial and Key Result Area targets pursuant to Company plan guidelines. Qualifications Combination of experience and education that meet the minimum requirements may be substituted. Physical Requirements 2 years of experience or more preferred. The Physical Demands Described Here Are Representative Of Those That Must Be Met By An Employee To Successfully Perform The Essential Functions Of This Job. Reasonable Accommodations May Be Made To Enable Individuals With Disabilities To Perform The Essential Functions. Complete Physical Activity Inventory Of The Position Includes Sit for long periods of time. Operate computer keyboard and mouse for data entry. View computer monitor Hear and speak via telephone. Reach forward and/or overhead Occasionally lift up to 20 pounds Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: In English In Spanish

ALL ROADS LEAD TO THIS OPPORTUNITY The journey to Valvoline Instant Oil Change (VIOC) is different for everyone. Our employees are students, recent grads, parents, veterans, career changers-who have all found their way to our team. No matter where you've been or what you're looking for, discover how your road leads to Valvoline. ROLE OVERVIEW: What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal and professional goals will be fueled by a friendly and collaborative team environment. Together, we'll help keep our guests safe on the road by providing top-tier customer service, while performing preventative maintenance services for their vehicles. Your road to VIOC doesn't require previous automotive experience. Through our award-winning training program, we'll teach you how to: Change oil Check and refill fluids Rotate tires Test and replace batteries Inspect and replace lights and wipers Perform an 18-point maintenance check And other preventive maintenance services BENEFITS: What you'll gain to fuel your goals We're committed to putting our people first in every way possible. That's why we offer a variety of benefits* to help you navigate and advance a better future. Here's a look at some of our unique benefits: Compensation : Compensation: $16.75 per hour weekly pay. Career Acceleration : Hands-on training for the potential to become a Service Center Manager within 18-24 months. Debt-Free Education : 13 paid credit hours/year at WilmU, covering part-time enrollment over two semesters. Life Balance : No late-night hours, holidays off, paid time-off availability, and back-up child and elder care. Health Benefits : Medical, dental, and vision, plus prescription drug coverage with Health Savings Account contributions. Employee Assistance Program (EAP): Quick, free, and confidential well-being support for all areas of life, including personal and work relationships, family, mental health, and legal issues. Employee Perks : Company-provided uniforms and tools, 50% discount on VIOC automotive services, and 401(k) savings plans with a 100% match up to 5%. QUALIFICATIONS: What you'll need to keep moving forward From day one, you'll get hands-on training and support to thrive as a Lube Technician. All you need to do is bring your positive attitude, attention to detail, and passion for learning-and we'll help you every step of the way. We seek team members with: Schedule flexibility (Weekend availability is likely, but we ensure you don't work late nights or holidays) An eagerness to learn, a friendly attitude, and a desire to be part of a customer-focused team English fluency in reading, writing, and speaking We expect you can: Stand for up to 8 hours, climb stairs, and occasionally lift up to 50 pounds Crouch, bend, twist, and work with your hands above your head Be comfortable working in a non-climate-controlled environment Wherever you are, wherever you're going, your future starts here. Because given the opportunity and support, we know everyone has something different, meaningful, and exciting to contribute. This is your chance to join a supportive team that's willing to go the extra mile to help you succeed in your own way. So, bring your story, bring your goals, bring yourself-bring what drives you. *Terms and conditions apply, and benefits may differ depending on location. Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email ***************** to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. d24ad0b8-823f-4e68-a892-2986ccdf7392

Supplier shall review the DCRM (Data Center Request Management) tool and acknowledge the work request by providing a date for completion within 24 hours. Supplier must complete the installation date within three (3) days of the request hitting the HSS queue. Installation priorities are to be coordinated with the onsite Verizon leader. New Installations will include the following tasks: ● Rack / cabinet installations ● Install power strips within cabinets ● Power up cabinets, label rack, update DCTracks ● Plug in IT equipment using best practices for loading a cabinet and power strips. ● Space provision IT devices in DCTracks ● Unboxing of hardware and disposal of packing material ● Rack and stack of IT devices ● Configure ILO / IDRAC on servers / network gear ● Install all patch cords as required. ● Install trunks and patch panels as required to support additional capacity ● Ping tests of all ILO connections. ● Attend planning meetings with customers, network, SAN teams ● Customer communications for DCRM details and closure ● Provide access for vendors and complete any required paperwork to telco Meet me rooms ● Perform all, IT audits, annual DCtrack and Tape audits ● Parts ordering(quote gathering) and submissions for purchase ordering ● Vendor access approval for break fix activity and facility repairs. ● Provide on call support as required ● Provide Emergency onsite coverage (may be extended time frame) ● Provide support to facilities teams during any power work being performed within the facility where pre and post IT power checks must be performed.

Is this you? You are driven to use your knowledge, skills, and work ethic to make a difference, saving both lives and property You have a passion for delivering top-notch customer service You thrive in a fast-paced work environment, always up for learning something new If yes, then bring your talent and skills to F.E. Moran Fire Protection! We have an exciting opportunity in Columbus, OH for an experienced Fire Alarm Technician. As our company continues to expand, we want you to grow and develop with us! You Are: KNOWLEDGEABLE: High school diploma or equivalent; previous Fire Alarm Technician, Security Technician or other electronic systems experience; Understanding of NFPA standards, International Building and Fire Codes, Accessibility Codes, and state and locally adopted life safety codes TECHNICAL: Proficient in the application of Basic Electronic Theory and in the use of a digital multimeter; Ability to read and understand blueprints, schematics, and datasheets; Experience in troubleshooting, repair, and maintenance of fire alarm and other electronic systems preferred; Intermediate MS Office and Excel skills A SELF-STARTER: Learn quickly and use your resources to be successful in your role ANALYTICAL: Ability to read and understand technical information, analyze, think critically, and problem-solve FLEXIBLE: Travel to client sites regularly; Apply technical skills across multiple system types and disciplines, including fire alarm, intrusion, CCTV, access control, and structured cabling What You'll Do: SERVICE & INSTALL: Assemble control panels and build system programs; Install low voltage cabling and electronic system components; Troubleshoot systems to the component level to identify equipment necessary for repairs; Inspect and test fire alarm and other electronic systems KEEP TO CODE: Ensure that projects are compliant with local, state, federal, and district codes, regulations, and specifications; Complete required documentation accurately and in a timely fashion PUT SAFETY FIRST: Adhere to OSHA, customer, and safety protocols while on site; utilize safety best practices when lifting, moving, or pushing heavy materials and while climbing, balancing, and maneuvering on the job site COMMUNICATE: Provide thorough and timely information to clients; Communicate status of work orders to supervisors and other office staff COLLABORATE: Coordinate with project Foreman and other trades to complete projects and work orders efficiently; Maintain positive working relationships with field and office staff What We Offer: TOTAL REWARDS: Competitive salary and benefits package, including medical, dental, and vision; life and disability insurance; paid time off; and 401(k) retirement savings plan with discretionary company match DEVELOPMENT: Opportunities to learn, develop, and enhance your skills and abilities WORK ENVIRONMENT: Professional, engaging, supportive, and rewarding TEAM: Play an integral role in a knowledgeable and high achieving group of professionals Who We Are: The F.E. Moran Group of Companies is comprised of seven specialized businesses offering a full spectrum of HVAC, Mechanical Services, Fire Protection, Special Hazard Systems, Plumbing, Refrigeration, and Industrial Piping Services across virtually every market. We are a single-source contractor working seamlessly to consolidate resources and deliver outstanding construction and service solutions, regardless of size, scope, complexity, or location… We save lives, protect property, and create healthy environments. Interested? Apply Now! Candidates must be at least 21 years of age to be eligible for positions that require participation in the company's fleet program. This is a requirement for roles involving the operation of company vehicles. At F.E. Moran Group of Companies, we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a specific need that requires accommodation, please advise a member of the Talent Acquisition team by contacting us at *******************.

Greetings from TECEZE! We are pleased to share an exciting opportunity to join our high-performing Datacenter Field Operations team. At Teceze, we are committed to delivering world-class IT infrastructure solutions, and we take pride in developing skilled professionals who thrive in dynamic, cutting-edge environments. If you are looking to advance your career in datacenter operations and network infrastructure, this role offers the perfect platform to grow and excel. Job Title: Datacenter Field Operations Technician (15 Openings) Location: New Albany OH Onsite Role 3 months to 1 year contract (1 to 5 yrs) experience required Start date December 22nd Summary The Datacenter FieldOps team supports all production network cabling across global datacenter environments. This role provides an outstanding opportunity to work with the latest network technologies alongside talented engineers, solving complex challenges in mission-critical infrastructure. Key Responsibilities Loopback Testing & Circuit Audits Perform loopback testing on designated network circuits. Configure and operate test equipment to simulate traffic and validate circuit performance. Identify, isolate, and troubleshoot any faults. Conduct full circuit audits: physical inspections, signal quality checks, and device-to-circuit validation. Document test results, findings, discrepancies, and recommended remediations. Complete corrective actions for all issues identified. Skills & Experience (Preferred) 1-3 years of experience working with MMF & SMF fiber systems. Experience with OTDR and PMLS testing. Prior datacenter installation or cabling experience. Mechanical and fusion splicing capabilities. OSP or confined-space entry experience (splicing). Tool Proficiency Screwdrivers, torpedo level, tape measure, snips, pliers, hammer, wrench set. Cable stripper, punch tool, tone set, crimp tool. Krone / 3M / BIX tools, flashlight, gloves, and other standard trade tools. # Please send your resumes directly to: *******************************

Want to join a fast-moving company, work among convivial teams, and take part in shaping the future of the Wine & Spirits industry with cutting-edge technology? Join Pernod Ricard's Global Tech team and embark on a transformative journey aiming to support our business ambitions with valuable Tech products and services. Our global Tech team operates in an agile manner within a dynamic product organization. This is your chance to thrive in a collaborative environment, grow through upskilling and continuous development, and play a direct role in shaping the path for our industry. Ready to make a Tech impact? Pernod Ricard is looking for a Global Service Management Lead to define, implement and govern world-class ITIL-based service management processes, ensuring excellent delivery and continuous improvement across global Tech services. From our HQ in central Paris, connect with our experts located across the world, and start an exciting journey with international opportunities. Your key missions: You will: * Lead the implementation, evolution, and governance of ITIL-aligned processes (incident, request, change, problem, service catalog, etc.) across Pernod Ricard's global Tech ecosystem. * Oversee the performance of service management rituals and tools (e.g., ServiceNow, Power BI, JIRA), ensuring data-driven insights and continuous service improvement. * Act as a key escalation point for major incidents and service disruptions, leading global crisis cells and driving swift resolution and communication. * Guide the effective integration of service management with agile product teams, aligning ITSM processes with product delivery models. * Lead a team of Service Managers and Coordinators, ensuring capability development and high-quality service governance across internal and external partners. If you recognize yourself in the description below, don't wait to apply! * You bring deep expertise in IT Service Management, with strong working knowledge of ITIL (certification preferred) and experience in managing enterprise-level ITSM processes. * You are familiar with service management platforms like ServiceNow, reporting tools like Power BI, and complementary tools (JIRA, Confluence…). * You have experience managing global teams and working with external service providers in a complex, federated IT environment. * You possess strong communication and stakeholder management skills, especially when interfacing with senior Tech leadership and business units. * You are comfortable working in a fast-paced environment, with a continuous improvement mindset and a proactive approach to risk and incident management. * Experience in SAP landscapes, cybersecurity, and agile/product operating models is a plus. Wait, there's more… We offer you an outstanding and collaborative workplace that embodies our sharing & conviviality culture, the possibility to work remotely (up to 2 days a week), a very complete mutual insurance, an attractive compensation including profit-sharing, the possibility to train daily, employee events… Pernod Ricard is committed to offering equal opportunities to all talents. Our recruitment methods focus on skills and competencies. Job Posting End Date: Target Hire Date: 2026-04-01 Target End Date:

SOLV Energy is an engineering, procurement, construction (EPC) and solar services provider for utility solar, high voltage substation and energy storage markets across North America. The Technical Service Technician level 3 is responsible for supporting PV corrective maintenance and repairs, on SE projects as well as supporting third party repairs and repowers with technical support and oversight. This role is remote with travel to job sites required as needed. Specific location details and expectations will be discussed during the interview process. : *This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned Position Responsibilities and Duties: Stresses the importance that safety is the most important function, ensuring that all employees follow safe practices while working Perform site testing, maintenance, repair, troubleshooting and energized electrical work strictly adhering to company and industry safety standards Skilled with cable splicing and MV terminations Ensure a safe working environment through strict adherence to and enforcement of company and industry safety standards Understand, follow and communicate safety regulations and work procedures Prepare timely and accurate documentation and required reports Complete other responsibilities as assigned Ability to manage a crew which may consist of temp employees (safety, job task, hours, QAQC, etc.) Complete a job with the assistance of Technicians and Trainees Able to work on various jobs simultaneously Communicate effectively with teammates and onsite SE technicians Uphold diversity and inclusion as an unconscious part of SOLV Energy culture. Objectives or Goals to Measure Performance: Adherence to Company policies and procedures Excellent attendance and punctuality Understanding of and adherence to safety and quality procedures and practices Customer/Client satisfaction Improved personal professional growth and education Staff development and training Positive project team attitude Minimum Skills or Experience Requirements: High School Diploma or General Equivalency Diploma (GED) or equivalent Ability to travel 80% of time Valid NFPA 70e Safety Training certification or equivalent Demonstrated ability to recognize work hazards and mitigate using proper tools and procedures Demonstrated ability to work alone and safety under any conditions Ability to troubleshoot network and telemetry issues including fiber optic cables Ability to read and understand electrical schematics and symbols Ability to identify and isolate an energized electrical source to create a safe working condition Effective computer operation skills Effective verbal and written English language communication skills Effective organizational skills Ability to provide estimates and project bids (such as materials, manpower hours, and timelines) Ability to evaluate failures and provide detailed list for estimates and reports Ability to work at remote locations in extreme weather conditions (heat, cold, inclement weather) Ability to work on an “on call” basis (may include weekends or after-hours situations) Valid driver's license, satisfactory driving record and ability to operate company vehicle Confined Space - Entrant/Attendant/Supervisor CPR/First Aid training Be able to pass SE safety second training and if possible, substation switch person training Equipment operator training and certifications Basic metal fabrication skills Job Safety Analysis Electrical Testing Standard Operating Procedures Knowledge of the operation and selection of the following equipment, as well as use a computer to do the following tests: Ground Fault locator Fiber optic testers Advanced skill sets such as: Fiber optic splicing kits (OTDR) Welding and metal fabrication MV cable splices and terminations Large crew management skills TDR testing Other to be discussed IV Curve tracer IR Camera and thermography Various cable crimping tools such as String wire and Feeder wire crimpers and termination requirements Digital Multimeter (1500V) 1kV Megger Huck tools for tracker repairs and installation 5/10KV Megger Oil Test Set SOLV Energy Is an Equal Opportunity Employer At SOLV Energy we celebrate the power of our differences. We are committed to building diverse, equitable, and inclusive workplaces that improve our communities. SOLV Energy prohibits discrimination and harassment of any kind against an employee or applicant based on race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, national origin, or ethnicity, mental or physical disability, veteran status, parental status, or any other characteristic protected by law. Benefits: Employees (and their families) are eligible for medical, dental, vision, basic life and disability insurance. Employees can enroll in our company's 401(k) plan and are provided vacation, sick and holiday pay. Compensation Range: $30.85 - $38.56 Pay Rate Type: Salary SOLV Energy does not accept unsolicited candidate introductions, referrals or resumes from third-party recruiters or staffing agencies. We require all third-party recruiters to communicate exclusively with our internal talent acquisition team. SOLV Energy will not pay a placement fee to any third-party recruiter or agency that has not coordinated their recruiting activity with the appropriate member of our internal talent acquisition team. In addition, candidate introductions or resumes can only be submitted to our internal talent acquisition recruiting team if a signed vendor agreement is already on file and the third-party recruiter or agency has received formal instructions from our internal talent acquisition team to submit candidates for a particular job posting. Any unsolicited candidate introductions, referrals or resumes sent by third-party recruiters to SOLV Energy or directly to any of our employees, or received through our website or career portal, will be considered property of SOLV Energy and will not be eligible for a placement fee. In the event a third-party recruiter submits a resume or refers a candidate without a previously signed vendor agreement, SOLV Energy explicitly reserves the right to pursue and hire the candidate(s) without financial liability to such third-party recruiter. Job Number: J12357 If you're interested in a meaningful career with a brighter future, join the SOLV Energy Team.

We are seeking an experienced and visionary ITSM Leader to establish and own the process and governance of a consistent IT Service Management (ITSM) practice across our ZTD organization. This is a pivotal role for our org, which is in the early stages of ITSM maturity, with each function currently operating its own process. The Global ITSM Leader will design, implement, and govern a consistent, organization-wide approach to incident, change, release, and configuration management-with an initial focus on a consistent major incident management. Success for this role includes (1) creating a single, consistent ITSM process that is adopted across the technology organization, (2) establishing a major incident management is standardized, with clear roles, escalation paths, and reporting (3) ensuring process adherence is measurable, with regular reporting and actionable insights, (4) continuous improvement is embedded with ongoing feedback, training, and process optimization, and (5) stakeholders are engaged and empowered, with a shared commitment to service excellence. POSITION RESPONSIBILITIES ITSM Process Ownership & Design Develop, implement, and continuously improve a unified ITSM process framework for incident, change, release, and configuration management. Lead the design and rollout of a single, robust major incident management process across all technology functions. Ensure processes are documented, scalable, and aligned with industry best practices (e.g., ITIL). Governance & Compliance Establish and maintain governance structures to ensure process adherence and accountability. Define and monitor key performance indicators (KPIs) and metrics to measure process effectiveness, compliance, and improvement. Regularly assess process maturity, identify gaps, and drive initiatives for continuous improvement. Stakeholder Engagement & Change Management Collaborate with technology leaders and teams to ensure buy-in and adoption of standardized ITSM processes. Facilitate training, workshops, and communications to promote process understanding and engagement. Act as a change agent, championing a culture of process excellence and service management. Reporting & Communication Provide regular reporting on process adherence, major incident trends, and improvement initiatives to senior leadership. Communicate process changes, updates, and best practices across the organization. EDUCATION AND EXPERIENCE Bachelor's or master's degree in computer science, Business Administration, or other related field or equivalent work experience. 8+ years' experience in working with ITSM and ITIL frameworks TECHNICAL SKILLS REQUIREMENTS Proven experience leading ITSM initiatives in a complex, multi-functional technology environment. Deep understanding of ITSM frameworks (ITIL certification preferred). Strong process design, implementation, and governance skills. Demonstrated ability to drive change and influence stakeholders at all levels. Experience with ITSM tools/platforms (e.g., ServiceNow, Jira Service Management). Excellent communication, facilitation, and interpersonal skills. Analytical mindset with experience defining and tracking KPIs. The US base salary range for this full-time position is $126,000.00 - $205,000.00. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the base pay target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. This position is also eligible for short-term incentive compensation This position is also eligible for long-term incentives In addition to compensation, Zoetis offers a comprehensive benefits package that supports the physical, emotional and financial wellbeing of our colleagues and their families including healthcare and insurance benefits beginning on day one, a 401K plan with a match and profit-sharing contribution from Zoetis, and 4 weeks of vacation. Visit zoetisbenefits.com to learn more. Full time RegularColleague Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search. Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at ********************************** to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at ********************** site, or (2) via email to/from addresses using only the Zoetis domain of “@zoetis.com”. In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.

**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. ** Summary:** This role emphasizes customer-focused end user support and issue resolution, aiming for successful outcomes while minimizing the customers' effort. The Service Operations IT Lead serves as the single point of contact for unresolved customer issues that require escalation. This person triages escalations and coordinates with the service management team to engage cross functional resources (Service Desk, Field Services, Infrastructure, Application Support, Clinical Informatics, Vendors) and tracks the case to resolution-restoring customer trust while driving root cause analysis and process improvements to reduce future escalations. This role blends customer advocacy, incident management, and light technical coordination in a healthcare IT environment, where reliability, safety, and compliance are critical. The Service Operations Lead also acts as the provider and recipient of key information that needs to be communicated between several cross functional groups ensuring proactive information sharing and timely reaction to information received within the IT portfolio. **Responsibilities And Duties:** 50% - Customer Service The Service Operations Lead will be an ambassador for IT Service and work to develop trusted relationships with customers while focused on: Customer Escalations and Follow-Up (Highest Priority) Work with leadership to prioritize based on patient care impact/severity. Act as the escalation point for unresolved technical issues from Tier 1 and above teams. Motivate Investigation into complex customer concerns in collaboration with Service Management, Tier 1, and Tier 2 teams. Identify the right technical teams (e.g., network, endpoint, apps, EMR analysts, vendor support) and coordinate actions, ensuring SLA compliance and timely resolution. Take ownership of all escalated issues (phone, email, ticket, executive/management escalations) from initiation to closure. Maintain detailed documentation and communication logs for escalated cases. To ensure timely resolution and follow-through to achieve customer satisfaction. Maintain clear, proactive communication with the customer; set expectations, provide frequent updates, and confirm satisfaction at resolution. Attends customer service skills training as provided and coaches other associates on how to provide excellent customer service. 40% Administrative / Other Duties Assigned: Department Specific Duties Participates in periodic team meetings to establish ongoing communication and collaboration within the team and consistency throughout the enterprise. Attend leadership meetings as requested to represent the team. Assist with onboarding and training of new associates. Contributes to knowledge base documentation and process improvement initiatives. Participate in governance meetings and cross-functional projects as needed. Provides input to the Manager related to operational performance opportunities. System Level Duties Prepare agendas, reports, and talking points for daily Tiered Safety Huddles. Coordinate with other service teams and leadership to ensure accountability and transparency. Support communication flow between frontline teams and IT leadership. Identify and analyze aging tickets and unresolved work items across service queues. Other relevant duties as assigned. 10% Technical Support: Respond to escalated technical support requests, collaborate with Service Management, Clinical Informatics, Level 2, and 3 IT teams to resolve issues. Ensure incidents and resolutions are properly documented so that they can contribute to the healthcare IT knowledge base. Support day-to-day activities in the Service Desk domain as needed to provide customer support. **Minimum Qualifications:** No Degree or Diploma **Additional Job Description:** **SPECIALIZED KNOWLEDGE** + 5 - 7 years prior experience + Exposure to clinical workflows and common healthcare applications (EMR/EHR, imaging, scheduling). + Familiarity with ITIL concepts (Incident/Problem Management) and support tiers (L0-L3). + Certifications (e.g., ITIL Foundation, HDI Support Center Analyst, CompTIA A+/Net+). + Familiarity with large-scale IT call centers (supporting 20,000+ users and 14,000+ devices) is highly desirable. **Work Shift:** Day **Scheduled Weekly Hours :** 40 **Department** IS Technical Support Call Center Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment