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Service technician vs repair technician

The differences between service technicians and repair technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a service technician, becoming a repair technician takes usually requires 2-4 years. Additionally, a repair technician has an average salary of $41,643, which is higher than the $40,379 average annual salary of a service technician.

The top three skills for a service technician include plumbing, customer service and preventative maintenance. The most important skills for a repair technician are customer service, hand tools, and customer satisfaction.

Service technician vs repair technician overview

Service TechnicianRepair Technician
Yearly salary$40,379$41,643
Hourly rate$19.41$20.02
Growth rate8%5%
Number of jobs254,533162,051
Job satisfaction--
Most common degreeAssociate Degree, 29%Associate Degree, 38%
Average age4447
Years of experience124

What does a service technician do?

Service technicians are assigned in the field to address the concerns of their clients. Service technicians are responsible for the installation, maintenance, or repair of different units or items related to their company's products or services. They should be familiar with their company's products so that they can properly install, maintain, or repair them. They conduct diagnostics and analysis to assess the condition of the unit they are servicing and properly address problems. They also do routine maintenance check-ups. Service technicians are expected to be trustworthy, have good analytical skills, and have good decision-making skills.

What does a repair technician do?

A repair technician's role focuses on assessing the problem or damage of a device and implementing solutions for it to function again. Although the extent of a technician's tasks will depend on the device or industry of employment, most of it revolves around troubleshooting, providing technical support, installing and writing programs, detaching and re-attaching wirings, welding, and even thoroughly discussing problems and solutions to clients. Furthermore, there are instances when a repair technician must work in a team setting that requires coordination and communication.

Service technician vs repair technician salary

Service technicians and repair technicians have different pay scales, as shown below.

Service TechnicianRepair Technician
Average salary$40,379$41,643
Salary rangeBetween $28,000 And $57,000Between $27,000 And $63,000
Highest paying CityRichmond, CANew York, NY
Highest paying stateHawaiiHawaii
Best paying companyIBMSoCalGas
Best paying industryTechnologyManufacturing

Differences between service technician and repair technician education

There are a few differences between a service technician and a repair technician in terms of educational background:

Service TechnicianRepair Technician
Most common degreeAssociate Degree, 29%Associate Degree, 38%
Most common majorBusinessElectrical Engineering
Most common college--

Service technician vs repair technician demographics

Here are the differences between service technicians' and repair technicians' demographics:

Service TechnicianRepair Technician
Average age4447
Gender ratioMale, 89.2% Female, 10.8%Male, 88.3% Female, 11.7%
Race ratioBlack or African American, 5.1% Unknown, 3.8% Hispanic or Latino, 15.8% Asian, 1.7% White, 72.8% American Indian and Alaska Native, 0.7%Black or African American, 11.3% Unknown, 4.3% Hispanic or Latino, 18.3% Asian, 4.6% White, 60.3% American Indian and Alaska Native, 1.2%
LGBT Percentage1%2%

Differences between service technician and repair technician duties and responsibilities

Service technician example responsibilities.

  • Manage and perform the installation of HVAC equipment, air handlers, condensers, thermostats, ducts and piping.
  • Perform routine maintenance work on loaders, conveyors, trucks, and trailers.
  • Cable installation as a COMCAST subcontractor
  • Ensure ISO compliance and perform QC.
  • Service damaged smartphones, tablets, and peripherals.
  • Remove and launch boats from water using heavy equipment.
  • Show more

Repair technician example responsibilities.

  • Lead small teams in the development and installation of residential and commercial electrical and HVAC systems to include smart home systems.
  • Repair hardware and software problems for both PC and mac computers.
  • Repair various air tools such as impact wrenches and die grinders for customers.
  • Gain extensive knowledge of all computer models including Compaq, Hewlett Packard and IBM.
  • Surface mount capacitors, resistors, crystals, IC chips, and other components require for repair.
  • Replace defective guitar and amplifier parts such as controls, jacks, resistors, capacitors, A/C cable, etc.
  • Show more

Service technician vs repair technician skills

Common service technician skills
  • Plumbing, 7%
  • Customer Service, 6%
  • Preventative Maintenance, 6%
  • Hand Tools, 6%
  • CDL, 6%
  • Patients, 6%
Common repair technician skills
  • Customer Service, 17%
  • Hand Tools, 9%
  • Customer Satisfaction, 8%
  • Preventative Maintenance, 6%
  • HVAC, 5%
  • Work Ethic, 5%

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