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Service technician skills for your resume and career
One of the most important hard skills a service technician can possess is experience with preventative maintenance, because great preventative maintenance helps clients avoid future emergencies. It's also important for service technicians to have experience working with the necessary hand tools of their trade.
When it comes to soft skills, service technicians should have great customer service skills above all else. Service technicians need to be able to diagnose issues quickly, so great attention to detail is also crucial.
15 service technician skills for your resume and career
1. Plumbing
- Identified electrical, plumbing and safety problems applicable to the installation and took necessary corrective action.
- Performed plumbing services to residents and businesses throughout Central Wisconsin.
2. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Performed all aspects of customer service to include repair recommendations, general information exchange, and generated service action request documents.
- Provided quality pest control/elimination, along with excellent customer service, to both residential homes and commercial business locations.
3. Preventative Maintenance
- Service calls for emergency repairs -Preventative maintenance for integrated audio visual systems -Installation of commercial integrated audio visual systems http://avispl.com/
- Performed calibration and preventative maintenance of manufacturing test equipment for efficiency, kept maintenance records and inventory for equipment and parts.
4. Hand Tools
- Adjusted and replaced defective or improperly functioning circuitry and electronics components, using hand tools and soldering iron.
- Repair Packaging Equipment Both electrical and mechanical and pneumatic hand tools
5. CDL
- Operated a service truck with CDL license to deliver fuel and perform preventive and scheduled maintenance on large construction equipment.
- Repaired farm equipment and small engines* Acquired CDL and was responsible for pickup and delivery of farm equipment
6. Patients
- Acquired over twenty-five unsolicited Patient Satisfaction Surveys where patients indicated high satisfaction with service and left positive comments.
- Maintained inventory of UHS equipment throughout entire hospital, while providing equipment to corresponding patients.
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- Ensured customer satisfaction with personalized communication
- Serviced customer cars according to specifications set, Transported customers home ensuring great customer satisfaction, Maintained an orderly work environment
8. Safety Procedures
Safety procedures are a set of standardized procedures, that ensures minimal to no risk to people, resources, and the work environment. A company follows the step-by-step safety procedures as it they not only keep the customers and the employees safe, but also help in avoiding legal claims.
- Ordered inventory and supplies; maintained all equipment and environmental safety procedures by following strict preventative environmental solutions.
- Complete all service calls in accordance with established technical and safety procedures and all quality and productivity standards.
9. Ladders
- Employed wide variety of hand and power tools including drills, power saws, grinders, electronic testing devices and ladders.
- Maintained a fully stocked and organized company truck with appropriate tools and safety equipment, including ladders and reflective vests.
10. Diagnosis
- Included regularly scheduled maintenance, safety recalls, computerized alignments, electrical and on-board computer module diagnosis using Audi diagnostic software.
- Provided complete diagnosis of failures, and coordinated additional service requirements with various control centers.
11. Work Ethic
- Recognized by management for being highly skilled, agile and having a quality-driven work ethic; entrusted with increased responsibility.
- Recognized for work ethic, dependability and applied knowledge through promotion to tradesman within filter maintenance.
12. OSHA
- Experience interfacing with other utility professionals and following regulations (OSHA) Maintain inventory and project materials.
- Complied with all applicable OSHA standards by following established safety rules/regulations and maintaining a healthful workplace.
13. Service Calls
- Responded to customer service calls utilizing strong troubleshooting abilities to quickly diagnose and repair machinery to reduce production downtime.
- Provided to management staff, detailed communication regarding, service calls, installation and inventory.
14. Strong Customer Service
- Credited with strong customer service satisfaction, while recommending solutions.
- Established strong customer service relations.
15. Service Tech
- Generated customs documents required for international travel worldwide for traveling service technicians with in depth security and personal information.
- Service Technicians are responsible for the installation, maintenance and repair of telecommunications equipment for both residential and businesses.
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List of service technician skills to add to your resume
The most important skills for a service technician resume and required skills for a service technician to have include:
- Plumbing
- Customer Service
- Preventative Maintenance
- Hand Tools
- CDL
- Patients
- Customer Satisfaction
- Safety Procedures
- Ladders
- Diagnosis
- Work Ethic
- OSHA
- Service Calls
- Strong Customer Service
- Service Tech
- Customer Vehicles
- Windows
- General Maintenance
- Cleanliness
- Electrical Systems
- Test Equipment
- Data Entry
- Routine Maintenance
- Basic Math
- Customer Locations
- Technical Support
- Repair Equipment
- Computer System
- Customer Relations
- Blowers
- Security Systems
- Parts Inventory
- Depth Training
- Air Compressors
- Service Orders
- CCTV
- HVAC/R
- Electrical Troubleshooting
- Vital Signs
- Perform Routine Maintenance
- IP
- Water Heaters
- Service Truck
- Time Card
- PLC
- Commercial Vehicles
- Mechanical Problems
- Hoists
- Customer Complaints
Updated January 8, 2025
