Service Technician Lead Education Requirements And Courses

Service technician lead education requirements

Updated January 8, 2025

2 min read

Usually, service technician leads don't need a college education. The most common degree for service technician leads is bachelor's degree with 35% graduates, with only 26% service technician lead graduates earning associate degree. Service technician leads who decided to graduate from college often finish University of Phoenix or DeVry University. Some good skills to have in this position include customer service, java and infrastructure.

Popular service technician lead certifications include OSHA Safety Certificate , Master Certified Electronics Technician (CETma), or Associate Service Executive (ASE). To improve service technician lead qualification and skills, we prepared some online courses to help in service technician lead education paths.

What education do you need to become a service technician lead?

What degree do you need to be a service technician lead?

The most common degree for service technician leads is bachelor's degree, with 35% of service technician leads earning that degree. The second and third most common degree levels are associate degree degree at 26% and associate degree degree at 18%.

Bachelor's, 35%

Associate, 26%

High School Diploma, 18%

Diploma, 8%

Other Degrees, 13%

What should I major in to become a service technician lead?

You should major in business to become a service technician lead. 16% of service technician leads major in business. Other common majors for a service technician lead include electrical engineering and computer science.

Business, 16%

Electrical Engineering, 12%

Computer Science, 11%

Automotive Technology, 7%

Other Majors, 54%

Best majors for service technician leads

Rank	Major	Percentages
1	Business	16.4%
2	Electrical Engineering	12.2%
3	Computer Science	10.9%
4	Automotive Technology	6.9%
5	Electrical Engineering Technology	6.7%

Show more common service technician lead majors

20 best online courses for service technician leads

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1. Customer Service & Support For Customer Service Executives

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Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...

5. [2023] Customer Service 2.0: Learn Digital Customer Service

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Used by Chase®, Intel®, & more! Learn soft skills, social media customer service, diagnosing user problems, & more...

6. Fundamentals of Logistics, Supply Chain & Customer Service

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Learn Logistics, Supply Chain and Customer Service. 3 Courses in 1...

7. Start Improving Customer Service

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Creating a Customer Service advantage in Your department or business through communication and Customer Management...

8. Introduction to Service Management with ITIL 4

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Learn about service management, four dimensions, guiding principles, service value system, and ITSM best practices...

9. Customer Service Fundamentals: Putting People First

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Customer Care Listening Great Customer Service Concern for Others Company Culture Engaging People Responding...

10. Customer Service Mastery: Delight Every Customer

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Master Customer Service using this practical customer care course...

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How to Approach New Customers and Maintain Existing Ones...

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14. SAP Customer Service (CS/SM) - Service Management module

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Real World SAP CS and SD, Repair Orders, Service Orders, Service Contracts...

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18. Your Customer Service Toolbox: Best Practices for Beginners

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Excel as a front-line customer service agent using problem-solving & relationship-building skills, etiquette, and more...

19. Customer Service: 6 Keys To Exceptional Customer Service

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Master Customer Satisfaction & Astonish Your Customers With A+ Customer Service...

20. Inventory Management: Safety Stock Calculation and Control

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Optimize your Supply Chain Safety Stock. Simple to Advanced Methods. Reduce Costs and Risk in your Business Operations...

Average service technician lead salary by education level

Service technician leads with a Bachelor's degree earn more than those without, at $113,236 annually. With a Associate degree, service technician leads earn a median annual income of $108,683 compared to $106,452 for service technician leads with an High School Diploma degree.

Service technician lead education level	Service technician lead salary
High School Diploma or Less	$106,452
Bachelor's Degree	$113,236
Some College/ Associate Degree	$108,683