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Field Service Technician
Zeiss Group
Service technician lead job in Ashley, OH
About Us:
How many companies can say they have been in business for over 179 years?!
Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the ever-changing environments in a fast-paced world, meeting it with cutting edge technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!
Location/Region: This position is remote in the Cleveland, OH area and will cover greater Cleveland customers.
What's the role?
As a Field ServiceTechnician, you get to work with an astonishing team that plays a vital role in Carl Zeiss Industrial Quality Solutions, LLC. Show case your skills and experience by process enhancements focused on installation and servicing of custom equipment. You will interact with customers and cross functional service groups that support and launch ZEISS products into the field. Additionally, you will aid the R&D team with engineering work in relation to design, build, and new system testing. This position will also support the production of systems during various stages of assembly and setup.
Sound Interesting?
Here's what you'll do:
Install, Repair, Troubleshoot, Service and Calibrate high tech machines at customer locations.
Demonstrate customer service skills and knowledge with a high level of passion and dedication.
Demonstrate your ability to learn new skills on high tech CMM's (Coordinate Measuring Machines) utilizing mechanical and electronic aptitude.
Perform necessary administrative paperwork in a complete and accurate manner.
Be Solutions-oriented with the ability to work independently in a high pressure, fast-paced and innovative environment.
Travel requirement is 90-100% within the service area, including international travel as needed.
Other duties as required.
Do you qualify?
Minimum, High School graduate, completed GED or equivalent.
AS/BS in Electronics, Industrial Mechanics or training and experience from Military Technical School OR 4 years related experience is required.
Prior experience working with hand tools and basic electrical test equipment.
Microsoft operating system knowledge is required.
Capable of unassisted physical lift of one article weighing up to 75 pounds.
Able and willing to work minimum of 50 hours per work week. Regular + OT.
Ability to work in an industrial production shop floor environment.
Valid Driver License required.
Excellent communication and customer service aptitude.
Nice to haves:
Previous experience installing and troubleshooting industrial electronics, machines, or computer systems.
Previous CMM (Coordinate Measuring Machine) installation and troubleshooting experience is preferred however not required.
We have amazing benefits to support you as an employee at ZEISS!
Medical
Vision
Dental
401k Matching
Employee Assistance Programs
Vacation and sick pay
The list goes on!
Why Join ZEISS?
At ZEISS, we are committed to innovation and excellence. By joining our team, you will have the opportunity to influence key public policy decisions and contribute to the strategic direction of a leading global technology company. We offer a dynamic work environment, competitive compensation, and opportunities for professional growth.
Keywords: CMM, Metrology, software, hardware, #lovetravel, troubleshoot, Cleveland.
Your ZEISS Recruiting Team:
Holly Greenwood-Mosher
Zeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends).
$43k-66k yearly est. 2d ago
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Cable Technician
Tri-Wire Communication's LLC 4.2
Service technician lead job in Columbus, OH
PLEASE READ BEFORE APPLYING: This is a 1099 contractor position for Spectrum Charter Cable Technician Applicants will be tested in the field with another technician before being approved to start. Do not apply if you do not meet the requirements listed below.
Job Overview: We are hiring experienced and in Experienced Fiber Optic/ Cable Technicians The role involves fiber installation and splicing, and may include some coaxial work.
This position is ideal for techs who are self-motivated, detail-oriented, and capable of working independently with minimal supervision.
Requirements: Proven Fiber Optic/ Cable experience (e.
g.
, splicing, installation, troubleshooting) Willingness to perform both fiber and coax work, as needed Must pass a field test with another tech prior to onboarding Pass a panel drug screening have valid us work creds Truck Van or Suv to carry both 28ft ladder and 6ft ladder and all cable equipment safetly.
Must own Work vehicle (van, SUV, or truck - white color not required in this market) 28 ft.
fiberglass ladder & 6 ft.
step ladder Full tool set for fiber work (splicing tools, OTDR, etc.
) Valid driver's license Ability to work outdoors and in various environments (attics, rooftops, etc.
) 1099 contract role Paid per job (piece-rate basis) Ongoing work available based on performance and availability Application Process: You will be asked to confirm the above requirements during the application.
If you meet all the qualifications and are ready, we encourage you to apply.
What We're Looking For: • Must have: Your own reliable vehicle and industry-standard tools.
• Must pass: Background check and drug screening.
• Familiarity with safety protocols and best practices in cable installation.
• Strong work ethic, attention to detail, and ability to thrive outdoors in all conditions.
• Valid driver's license.
• Excellent communication skills and a team-oriented mindset.
Why Join Us? • Top pay with performance-based bonuses.
• Comprehensive benefits (health, dental, vision, and more!).
• Fast-track growth opportunities in the booming telecom industry.
• Supportive team environment with cutting-edge projects.
• Make a real difference by powering connectivity for thousands!
$33k-66k yearly est. 2d ago
Service Technician - SBE
Aramark 4.3
Service technician lead job in Columbus, OH
The ServiceTechnician - SBE is responsible for repairing and reconditioning equipment in the profit center and/or customer locations. Responsible for installation of equipment for customer accounts and is responsible for diagnostics of mechanical, electrical, and plumbing problems and takes corrective action. Provides customer assistance in resolving customer questions, problems, or complaints regarding equipment.
Job Responsibilities
? Calls on customers as assigned by Service Manager or General Manager to investigate operating difficulties of equipment. Diagnoses problems and figures out reasons and the nature of correction.
? Makes repairs or adjustments to equipment to return the equipment in working order.
? Cleans and maintains equipment on location including exchanging decanters and cleaning brewers.
? Documentation including verification of the closing calls, invoice completion, asset verification and any required customer documentation
? Repairs and refurbishes equipment; maintain spare parts levels.
? Ability to accurately collect work completed in company provided mobile device.
? Maintains a good working relationship and liaison with customers to maintain a positive image of the company and product.
? Perform scheduled and unscheduled service activities including emergency service calls, preventative maintenance, surveys, and installations.
? Maintains service area and vehicle in a clean and organized condition. Follows company guidelines on safety and operates vehicle in a safe manner.
? Completes weekly Driver Report and follows guidelines in the Fleet Manual.
? Follows all safety standards and policies set by manufacturers and company.
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
? High School Diploma or GED required
? Solid understanding in repairing small electrical appliances.
? Must be willing to learn how to connect equipment to water sources, add additional lines and drainage when vital.
? Must be willing to learn how to work with copper, braided and pex lines. This skill is normally developed through six months to one year of experience in the equipment service operations or through vocational training.
? The ability to read and write in English is required.
? Must also possess effective communication and customer service skills.
? Incumbent must have an acceptable driving record and a qualified driver?s license.
This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking & standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).
Education About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .
$26k-36k yearly est. 2d ago
Crane Service Technician - Level 2
American Equipment HR LLC 4.3
Service technician lead job in Logan, OH
Crane ServiceTechnician
Patriot Crane & Hoist, a division of American Equipment Holdings, is one of the leading overhead crane solutions providers in the United States. Over the years, our ability to grow and set ourselves apart from the competition is the result of a tried and true philosophy - take care of our customers and take care of our people.
We also believe that our people matter, which is why we are committed to providing our team members with competitive wages, attractive benefit offerings, and abundant training offerings. As one of the fastest growing companies in our industry, new opportunities are regularly available that enable our team members to develop, grow, and pursue their career passions.
Position Summary:
American Equipment, a leader in in-house crane fabrication, parts, service, and material handling is hiring a Crane ServiceTechnician for our Logan, OH branch. Join our team and be part of a 50+ year legacy to provide unmatched customer service!
Responsibilities:
Perform on-site preventative maintenance, repairs, and modernizations on electric overhead traveling cranes
Spend time consulting with customers on repair and safety related issues
Troubleshoot equipment malfunctions and breakdowns.
Generate sales leads during service calls
Accurately and neatly document on the service report for the work performed.
New crane wiring, assembly, installation, and start-up.
Maintain a clean and safe work environment.
Travel may be required. Work vehicle provided.
Required Skills/Abilities:
Strong knowledge of AC/DC theory, as well as the ability to troubleshoot 480VAC 3 phase motor control systems. A.A. degree or Equivalent vocational-training or experience is preferred.
A minimum of 2-year hands-on electro-mechanical maintenance
Aptitude for both electrical and mechanical environments as well as familiarity with mechanical and electrical equipment
Willingness to work overtime
Possession of a valid driver's license with good driving record
Must pass drug-screen and background check
Strong communication skills
Proven commitment to safety
Comfort with working at heights
Experience in Variable Frequency drives and PLC programming a plus
Crane maintenance experience a plus.
Schedule:
8-hour shift
Monday to Friday
On call or overtime possible
Please note this is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Benefits and Bonuses
Yearly stipend for safety boots up to $150
Tool Reimbursement Program up to $500 annually
Employee Referral Bonus: $2000
Company service vehicle
Cell phone
Credit card for fuel
Three Medical Plan offerings through Cigna
FSA & HSA options for healthcare
Critical Illness, Accidental, and Hospital Indemnity Plans
Dental
Vision
STD & LTD
Basic & Voluntary Life AD&D
4% Matching 401K
80 hours PTO
Company provided PPE
American Equipment Holdings is an organization of leading overhead crane and hoist, industrial weighing, and below-the-hook service providers in the United States. Together, our companies provide comprehensive solutions for everything related to customers' overhead crane and hoist, rigging, and weighing and measurement needs, including OSHA mandated inspections, preventative maintenance and repair field services, parts, engineering, ISO certified fabrication, new and replacement equipment, automated systems, system modernizations and training. American Equipment Holdings is one the largest and fastest growing companies in our space with more than 800 dedicated team members that serve thousands of customers throughout the United States.
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Proof of right to lawfully work in the United States required.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Compensation details: 35-40 Hourly Wage
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$42k-66k yearly est. 2d ago
Remote Tech Services Delivery Lead
CG Tech Services, Inc. 4.2
Remote service technician lead job
A Seattle-based Managed Services Provider is looking for a Remote Assistant Technical Services Delivery Manager. You will act as a liaison between teams, ensure smooth communication, and handle technical escalations. This full-time role involves monitoring service boards, managing tickets, and leading project work, all while fostering a collaborative and detail-oriented work culture. Candidates should have strong technical skills in Windows environments and a passion for growth in a dynamic company.
#J-18808-Ljbffr
$114k-165k yearly est. 1d ago
Remote Field Service Engineer - Ambr System, Bay Area
Sartorius 4.5
Remote service technician lead job
A leading life science company is seeking a Field Service Engineer to support advanced systems remotely from San Francisco. Responsibilities include installation, commissioning, maintenance, and customer support for high-tech equipment. The ideal candidate will have an associate degree in engineering, 2+ years of field service experience, and strong problem-solving skills. This role offers a salary range of $80,000-$105,000 with additional perks such as bonuses and a flexible work schedule.
#J-18808-Ljbffr
$80k-105k yearly 1d ago
Remote Bay Area Field Service Engineer - Life Sciences
Bio-Techne 4.5
Remote service technician lead job
A life sciences technology company is seeking a Field Service Engineer to provide technical support for revolutionary protein analysis equipment. The position is remote with potential travel across the Greater San Francisco Bay area and North America. Candidates should have a relevant engineering or science degree along with field service experience. The company offers competitive insurance benefits, 401k plans, and career development opportunities.
#J-18808-Ljbffr
$57k-85k yearly est. 1d ago
Entry Level Field Service Engineer - HVAC
Delta Electronics Americas 3.9
Service technician lead job in Columbus, OH
Who we are:
Delta, founded in 1971, is a global provider of power and thermal management solutions. Its mission statement, "To provide innovative, clean and energy-efficient solutions for a better tomorrow," focuses on addressing key environmental issues such as global climate change. As an energy-saving solutions provider with core competencies in power electronics and automation, Delta's business categories include Power Electronics, Mobility, Automation, and Infrastructure.
About the role:
The Cooling Field Service Engineer is responsible for commissioning, maintenance, troubleshooting, and repairing cooling systems in the data center. The role involves traveling to client sites, ensuring equipment operates efficiently, and delivering high-quality service to maximize customer satisfaction.
Key responsibilities:
Commission, inspect, and service cooling systems and related equipment.
Perform routine preventive maintenance, testing, and calibration of cooling systems.
Diagnose mechanical, electrical, and control issues; carry out necessary repairs and adjustments.
Respond to customer service calls, provide on-site technical solutions, and ensure timely resolution of issues.
Provide technical training and support to clients on system operation and best practices.
Maintain accurate service records, documentation, and reports.
Collaborate with engineering and product teams to provide feedback for product improvements.
Ensure compliance with safety regulations, environmental standards, and company policies.
Manage spare parts, tools, and equipment efficiently.
Support continuous improvement initiatives and uphold high service quality standards.
Minium Qualifications:
Bachelor's degree or diploma in Mechanical Engineering, Electrical Engineering, Refrigeration, HVAC Technology, or related field.
Proven experience in servicing HVAC/refrigeration/cooling systems.
Strong knowledge of thermodynamics, fluid mechanics, and control systems.
Ability to read and interpret technical drawings, wiring diagrams, and service manuals.
Proficient in troubleshooting and repairing mechanical and electrical components.
Good communication and customer service skills.
Willingness to travel frequently and work independently.
Certification in HVAC/R or relevant trade license (preferred). Familiarity with industry standards (ASHRAE, EPA, F-Gas, etc.) is a plus.
Working Condition:
Frequent travel to customer sites (regional/national).
On-call availability for emergency support.
Exposure to mechanical, electrical, and environmental hazards (with required PPE provided).
Degree/diploma in Mechanical Engineering, Electrical Engineering, HVAC Technology, or related field.
Hands-on experience in servicing cooling products (HVAC, refrigeration, chillers, cooling towers, or similar equipment).
Strong knowledge of thermodynamics, refrigeration cycles, and control systems.
Ability to read and interpret mechanical/electrical drawings and technical manuals.
Excellent troubleshooting and problem-solving skills.
Strong communication and customer service orientation.
Willingness to travel frequently and work independently.
HVAC/R certification, EPA/F-Gas license, or equivalent (preferred).
Benefit at Delta Electronics Americas: Life at Delta
EEO Statement:
Delta Electronics Americas is an Equal Opportunity Employer and is committed to compliance with all applicable federal, state, and local laws. Delta Electronics America is committed to fostering a diverse, inclusive, and respectful workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, marital status, national origin, disability, veteran status, or any other protected characteristic.
Actual pay will depend on factors such as location, skills, experience, market conditions, and business needs. This role may also be eligible for incentive pay, subject to the terms of the applicable plan. Eligible employees receive company-provided benefits in accordance with plan terms and eligibility requirements. Benefits include health coverage, wellness resources, retirement savings plan, paid time off, and other company sponsored programs; parental leave is provided in accordance with applicable law.
$58k-79k yearly est. 1d ago
Technical Lead- Shopify Plus must - remote travel to Detroit
Yoh, A Day & Zimmermann Company 4.7
Remote service technician lead job
Please contact ****************** ** Hybrid in Boston / NYC / Arlington Va. / Atlanta Shopify Plus Technical Lead Responsibilities:
Work on new ecommerce projects, from initial business development and discovery phases through implementation and deployment of the completed project
Maintain and enhance existing Shopify Plus ecommerce websites while adhering to best practices
Play a significant role in the requirements gathering, working with Solution Strategists and Delivery Managers by providing technical suggestions.
Partake in Scrum and Sprint planning calls and provide technical input (approach, estimate)
Create high level technical design documentation
Perform code review before deployment and provide technical review/ feedback to engineers
Have a detailed technical understanding on work happening in assigned projects
Requirements:
Shopify Plus experience required
Expert in Shopify Liquid template language
Expert in Shopify APIs and its usage
REST API working knowledge
GraphQL expertise
Working knowledge in Custom Shopify APP development
Experience in Shopify Theme development
Proven knowledge with Admin API and Storefront API
Background in Product modeling and configuration via Shopify Admin
Understanding of Product, Discount, Inventory, Fulfillment, Order APIs and customizations using the APIs
Awareness of the Marketing Events, Discounts, Gift Cards and their configurations in Shopify
Experience with Shopify instance management and configuration
Knowledge in data migration and synchronization between Shopify instances
Experience with code version/ branching tools like Git/SVN
Good knowledge in AJAX/JQuery
Prior experience with product/Customer/Order import Export management
Experience integrating with backend systems such as ERPs, WMS, OMS, etc.
Solid knowledge of performance Improvement best practices.
Preferred Qualifications:
5+ years of ecommerce web development experience.
PHP Experience is nice to have
Experience/Knowledge of steps involved in migration of an existing commerce site running on a different platform to Shopify Platform (eg: Magento to Shopify)
Comfortable researching and adopting new web technologies.
Familiar with SEO / SEM best practices
Prior experience with React / Node / NoSQL stacks is nice to have
Prior experience with Shopify theme frameworks such as Slate and/or Timber is nice to have
Estimated Min Rate: $56.00
Estimated Max Rate: $80.00
What's In It for You?
We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh's network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh's extensive talent community that will provide you with access to Yoh's vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:
Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
Health Savings Account (HSA) (for employees working 20+ hours per week)
Life & Disability Insurance (for employees working 20+ hours per week)
MetLife Voluntary Benefits
Employee Assistance Program (EAP)
401K Retirement Savings Plan
Direct Deposit & weekly epayroll
Referral Bonus Programs
Certification and training opportunities
Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Visit ************************************************ to contact us if you are an individual with a disability and require accommodation in the application process.
For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh's hiring clients' preferences. To learn more about Yoh's privacy practices, please see our Candidate Privacy Notice: **********************************
$56 hourly 3d ago
Datacenter Technician
Teceze
Service technician lead job in New Albany, OH
Title: Data Center FieldOps Technician (RunOps Technician)
Contract:3 months with 1 year of extension
The Datacenter FieldOps team is responsible for supporting all production network cabling in the Datacenter. This global team offers a unique career opportunity to work with the latest network technologies and talented engineers solving complex problems in the industry.
Job Duties and Responsibilities
Loopback Testing and Circuit Audits: Techs will perform loopback testing and circuit audits as per the project requirements.
Loopback Testing Scope of Work:
Identify all network circuits that require loopback testing
Set up test equipment to simulate traffic on each circuit
Perform loopback testing on each identified circuit
Isolate and troubleshoot any faults or issues detected during loopback testing
Document all test results, including any faults or issues found
Circuit Audits Scope of Work:
Conduct a physical inspection of all network circuits
Verify that all network devices are properly configured and connected to the correct circuits
Test the signal quality of each circuit
Document all audit findings, including any discrepancies or issues found
Remediate any issues found during the audit
Overtime and Weekend Work: Overtime and weekend work will be available for all techs, as needed.
Safety Briefings: Conduct regular safety briefings to ensure techs are aware of potential hazards and follow safety protocols.
Physical and Mental Requirements
● Self-motivated, positive, professional, and proactive in process improvements.
● Promote company culture and mission.
● Proficient with required tools.
● Act as company liaison with customer representatives.
● Ability to work at heights, off ladders, in confined spaces.
● Lift up to 50 pounds and move up to 75 pounds.
● Good color vision, ability to read small print, and recognize audible signals.
Skill Requirements
● Preferred in testing and troubleshooting MMF & SMF systems (OTDR & PMLS).
● Preferred 1-3 years of fiber experience.
● Preferred data center installation experience.
● Preferred mechanical and fusion splice experience.
● Preferred OSP / confined space entry experience (splicing).
● Proficient with trade tools including screwdrivers, torpedo level, tape measure, snips, pliers, hammer, wrench set, cable stripper, flashlight, gloves, punch tool, tone set, crimp tool, and Krone/3M/BIX tools.
$28k-45k yearly est. 1d ago
Technical Services Lead
Submittable 3.7
Remote service technician lead job
At Submittable, we are transforming how organizations create social impact. Our platform empowers thousands of mission-driven organizations, from nonprofits to government entities, to make a difference in their communities and beyond. In 2024, our innovative software helped organizations worldwide run 30,000 programs, welcomed 1.2 million applicants, and facilitated the distribution of more than $10 billion in funding through our products on behalf of our clients.
We are on a mission to help organizations accelerate their impact, so we are proud to partner with organizations focused on Equity & Social Justice, Children & Education, Creative & Arts, Health & Wellness, Economic Justice & Opportunity, and Environment & Climate. At Submittable, technology and purpose converge, offering a unique opportunity to contribute to meaningful change.
We are looking for a Technical ServicesLead to join our Professional Services team at Submittable. This role acts as a technical expert, responsible for mastering our Submittable Next and Zengine grant management platforms to deliver exceptional customer automation and integration work. This role combines deep technical proficiency with strategic post-sales support and elements of project management, working cross-functionally with Sales, Customer Success Managers, and Professional Services Engineers to scope, design, and deliver complex technical solutions.
You'll work within a team to serve as a technical authority with light SOW authority, independently managing API integrations, automation workflows, project timelines, budgets, and customer communications while troubleshooting, ensuring our delivery commitments align with operational capacity and quality standards.
How You'll Make an Impact
Presales Scoping and Support
* Collaborate with Sales and Professional Service Engineers to define Professional Service project scope, timelines, and resource requirements
* Provide time estimates and budget projections for technical implementations
* Provide input on Statements of Work (SOWs) and other presales documentation
* Ensure scoping aligns with operational capacity and delivery standards
Project Management and Delivery
* Manage project timelines, budgets, and deliverables for technical implementations
* Exercise light SOW authority to make tactical decisions and manage minor scope adjustments
* Coordinate and lead User Acceptance Testing (UAT) processes with customers
* Track project progress, identify risks, and escalate issues appropriately
* Ensure projects are delivered on time, within budget, and to quality standards
Technical Implementation and Expertise
* Become a subject matter expert in both Submittable Next and Zengine platforms, developing deep technical knowledge that enables you to solve complex customer challenges
* Design, test, and troubleshoot API integrations, Zapier workflows, and custom technical solutions for clients
* Independently diagnose and resolve technical issues, providing guidance to both customers and internal teams
Cross-Functional Collaboration
* Partner closely with Customer Success Managers and Professional Services Engineers to deliver seamless customer experiences
* Document solutions, create best practices, and contribute to the team's technical knowledge base
What We're Looking For
* 2+ Years Experience testing and working with APIs, webhooks, and integration platforms like Zapier
* Project Management: Demonstrated ability to manage project timelines, budgets, and customer communications for technical implementations
* Scoping and Estimation: Experience defining project scope, providing accurate time estimates, and managing resource requirements
* Self-Sufficiency: Ability to work independently, learn new technologies quickly, and solve problems without constant oversight
* Customer Communication: Strong written and verbal communication skills with experience managing customer expectations and leading UAT processes
* Adaptability: Comfort with ambiguity and the ability to pivot between different projects and priorities
Nice to Have
* Experience with grant management, nonprofit technology, or SaaS platforms
* Familiarity with database concepts and data modeling
* Experience creating technical documentation or training materials
Location: This is a remote, U.S.-based role - you must live and reside in the U.S. full-time.
Salary Details: The annual salary range for this position is $81,000 - $92,000. Actual compensation is based on factors such as the candidate's skills, qualifications, experience, and location.
We are interested in every qualified candidate eligible to work in the United States; however, we cannot accommodate scholastic or employment visas at this time. In addition, we are not able to consider applicants who reside in the following states: Alaska, Delaware, Louisiana, Maine, New Mexico, North Dakota, Oklahoma, Rhode Island, Vermont, West Virginia, and Wyoming.
Why Submittable?
Joining Submittable means becoming part of a forward-thinking, mission-driven company that values innovation, collaboration, and growth. We empower organizations working for social good with technology that accelerates their work, amplifies their impact, and drives meaningful change.
At Submittable, you'll find a supportive, dynamic work environment where your contributions directly influence our success. If you thrive in a fast-paced, evolving environment and are excited to be part of a company dedicated to social impact, we invite you to apply!
Benefits: We are proud to offer highly competitive benefits to our full-time employees, including:
* Comprehensive health and life insurance with optional HSA, FSA, and DCA accounts
* 401(k) plan with employer match starting day one
* Equity stock options to share in our success
* Flexible hours, remote work options, and generous vacation and sick leave
* Paid parental leave for mothers, fathers, and adoptive parents
* Professional development stipends to support your career growth
* Opportunities to participate in community outreach and volunteer programs
* Monthly company-sponsored happy hours and gatherings to connect and unwind
Our Commitment to Inclusion & Belonging
At Submittable, we believe technology is a force for good, driving social impact and enabling corporate social responsibility on a global scale. To achieve this, we are committed to fostering a workplace that values inclusion and belonging as central pillars of our culture.
We embrace the strength of our diverse community by creating a safe space where employees feel empowered to share ideas, celebrate unique experiences, and learn from one another. By prioritizing inclusion, we aim to build an environment where everyone can bring their authentic selves to work and make innovative contributions that enable our customers to tackle complex challenges and spread more good.
As a globally used platform, we are dedicated to hiring and supporting employees who represent a range of backgrounds, experiences, and perspectives. This includes diversity in ethnicity, sexual orientation, gender, religion, ability, culture, and socioeconomic background.
Our Approach to AI in our Hiring Process
We believe that Artificial Intelligence (AI) can be a powerful tool for good. We are committed to leveraging AI technologies responsibly, ensuring their use is equitable, fair and safe. To ensure fairness and accurate skill assessment, we do not allow the use of AI tools (including note takers, transcription tools, or recordings) during take home tests or interviews. For additional information regarding the use of AI in hiring please review our AI Guidelines & Policies. Need accommodations? Let your recruiter know early so we can support you.
$81k-92k yearly Auto-Apply 16d ago
Technical Lead, Sustainability Services (Palm oil and soy focus)
Winrock International 4.6
Remote service technician lead job
Location: Remote, (Arkansas, California, Colorado, Maryland, New York, Pennsylvania, Virginia, Washington DC, Wisconsin will be considered. )
Winrock International is recruiting a Technical Lead in the Sustainability Services Unit with deep expertise in engaging the private sector in greenhouse gas (GHG) emissions reduction within food and agriculture. This position works with private sector clients to assess critical investments that finance emission reduction and removals within food and forest systems. The Technical Lead will be responsible for developing carbon inset guidance and leading evaluations of peatland restoration projects to mitigate corporate Scope 3 GHG emissions within palm supply chains.
Position Overview: The Technical lead interacts with clients, conducts qualitative technical analyses, and collects and analyzes quantitative data for the greenhouse gas measurement and analysis of peatland restoration projects around the world.
This position may be based remotely within the United States .
This role will be fully remote, however, only employees residing in: Arkansas, California, Colorado, Maryland, New York, Pennsylvania, Virginia, Washington DC, Wisconsin will be considered.
POSITION RESPONSIBILITIES
Major Responsibilities
Lead project review and communications with clients to scope the quality of peatland restoration projects and address relevant technical aspects and their methodologies.
Manage the analysis of climate projects at the intersection of agriculture, forestry, and greenhouse gas emissions, at the farm and corporate level, ensuring timely production of high-quality deliverables.
Provide effective supervision including setting performance expectations, conducting regular performance evaluations, and providing ongoing feedback and coaching.
Perform calculations using greenhouse gas and activity data. Support critical thinking and innovative approaches, new analyses, and new analytical methods.
Lead the development of guidance on carbon inset approaches to peatland restoration projects within palm supply chains and contribute to critical thinking on the analyses and analytical methods related to food systems and regenerative agriculture.
Prepare technical analysis reports, presentations, and other communication materials related to carbon accounting and project risk analysis, translating technical topics into terms that are meaningful to more diverse audiences.
Maintain day-to-day client communications. Provide accurate, consistent, and coherent technical guidance and explanations to clients and donors.
Provide training to counterparts/stakeholders in the use of methods and internationally accepted best practices.
Create decision-support tools for the measurement and monitoring of GHG emissions and ecosystem services in the land use and forestry sectors.
Develop and implement statistically sound approaches to project design and data analysis for carbon projects, including use of field data, new statistical tools, and models. Recommend and implement new approaches that strengthen Winrock International's reputation for sound science and expand the visibility of Winrock International as a leading developer of measurement and monitoring methods.
Develop project work plans, budgets and reports, including tracking and monitoring programs as assigned to ensure they are fulfilling deliverable and performance requirements at a high quality, on time, and on budget.
POSITION QUALIFICATIONS
Education: Bachelor's degree in agriculture or environment-related field required. Master's degree in climate change, food and environment, or a related discipline is preferred.
Experience:
Minimum 7 years of relevant experience in food systems and GHG accounting for land use required. Additional years of experience are strongly preferred.
Experience developing, mentoring, and managing teams of technical staff.
Experience managing technical aspects of GHG accounting in the agriculture field.
Field or research experience with forest carbon or palm production GHG accounting, land use change models, and GHG profiles of agricultural commodities from Southeast Asia preferred.
Knowledge of monitoring, reporting, and verification (MRV) approaches within palm supply chains to ensure GHG reduction measurements are repeatable, scalable, and GHG protocol compliant.
Knowledge of one or more of the additional soft commodities is a plus: vegetable fats & oils; spices; cereals & grains; cocoa; coconut; soybeans; and coffee.
Working understanding or experience with preparing submissions or reporting against key climate corporate leadership standards (e.g., Verra, GHG Protocol, Science-Based Targets Initiative's standards).
Understanding of corporate supply chain management or procurement.
Demonstrated experience in research and public communication on technical issues.
Computer Skills: Proficiency in using Microsoft Office software, including Word, Outlook, and PowerPoint. Advanced proficiency in Excel is preferred.
Communication Skills: Strong written and verbal communication skills are required, including effective public speaking and the ability to communicate complex issues both verbally and in written form.
Language: Fluency in English required.
Position-Specific Skills:
Strong analytical capability and problem-solving abilities required.
Ability to contribute to project operations and workflow effectively, to track and meet deadlines for multiple tasks, and work effectively under pressure.
Understanding of carbon quantification methodologies (e.g., for carbon credits/offset credits), carbon credit or other sustainability product certification standards, carbon credit project development, monitoring reporting and verification of GHG emissions impact.
Ability to foster and maintain good working relationships with clients and partners, including non-profit organizations, the private sector, foundations, and multilateral organizations.
Experience developing proposals for a variety of funders is desired.
Experience leading complex technical projects with a diverse team of staff and consultants.
Knowledge of geospatial technologies, tools and methodologies is a plus.
Physical Demands: Capability to sit and operate a computer for long periods of time.
Must be authorized to work in the United States. This position is based on-going donor funding.
The pay range for this role is between $115,000 and $120,000 per year depending on level of experience, specialized knowledge in the role and function and business needs. Winrock offers an excellent benefits package.
Winrock is an equal opportunity employer committed to providing equal employment opportunity for all people. All qualified applicants receive consideration for employment regardless of race, color, religion, sex, gender, national origin, age, disability or any other basis protected by law.
At Winrock we have a clear mission: Empower the disadvantaged, increase economic opportunity and sustain natural resources through unwavering dedication to accountability, equity, innovation, integrity and transformation.
$115k-120k yearly Auto-Apply 15d ago
Lead Service Technician
Elevated 3.8
Service technician lead job in Columbus, OH
What to Expect:
The LeadServiceTechnician is responsible for providing technical direction and assistance to elevator personnel in servicing elevators, escalators, and other vertical transportation.
Duties/Responsibilities:
Assists in training elevator technician staff.
Supports company safety program, which includes performing safety audits when necessary and stressing the importance of safety to all employees.
Visits job sites and performs quality audits to ensure the work is being completed efficiently.
Identifies issues that could potentially affect the overall reliability of the customer's equipment.
Works with branch manager to address customer's needs.
Maintains up-to-date knowledge of all federal, state, and local elevator industry code requirements.
Maintains strong familiarity of industry products by reviewing equipment updates and supplier goods.
Assists in conducting inspection of elevators and related devices to ensure their effective and efficient operation and conformance to safety regulations and OSHA requirements.
Performs other duties as assigned
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions
Attributes:
Ability to read and interpret technical drawings & manuals
Organized with attention to detail
Good communication skills & ability to work well with others
Ability to work in a fast-paced and stressful environment
Good troubleshooting skills
Ability to learn quickly
Excellent time-management skills
Requirements:
High school diploma or equivalent
At least five years of elevator service experience required
Elevator mechanic license
Valid driver's license and safe driving record
Physical Requirements:
Able to bend, stretch, push, pull, and move as needed to reach, clean, and service elevators
Must be able to visually inspect elevators
Must be able to lift up to 50 pounds
Prolonged periods of standing and walking
Valid driver's license and safe driving record
EFS is proud to be an Equal Opportunity Employer
$80k-115k yearly est. 21d ago
Lead Service Technician
Elevated Facility Services Group
Service technician lead job in Columbus, OH
What to Expect: The LeadServiceTechnician is responsible for providing technical direction and assistance to elevator personnel in servicing elevators, escalators, and other vertical transportation. Duties/Responsibilities: * Assists in training elevator technician staff.
* Supports company safety program, which includes performing safety audits when necessary and stressing the importance of safety to all employees.
* Visits job sites and performs quality audits to ensure the work is being completed efficiently.
* Identifies issues that could potentially affect the overall reliability of the customer's equipment.
* Works with branch manager to address customer's needs.
* Maintains up-to-date knowledge of all federal, state, and local elevator industry code requirements.
* Maintains strong familiarity of industry products by reviewing equipment updates and supplier goods.
* Assists in conducting inspection of elevators and related devices to ensure their effective and efficient operation and conformance to safety regulations and OSHA requirements.
* Performs other duties as assigned
* Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions
Attributes:
* Ability to read and interpret technical drawings & manuals
* Organized with attention to detail
* Good communication skills & ability to work well with others
* Ability to work in a fast-paced and stressful environment
* Good troubleshooting skills
* Ability to learn quickly
* Excellent time-management skills
Requirements:
* High school diploma or equivalent
* At least five years of elevator service experience required
* Elevator mechanic license
* Valid driver's license and safe driving record
Physical Requirements:
* Able to bend, stretch, push, pull, and move as needed to reach, clean, and service elevators
* Must be able to visually inspect elevators
* Must be able to lift up to 50 pounds
* Prolonged periods of standing and walking
* Valid driver's license and safe driving record
EFS is proud to be an Equal Opportunity Employer
$56k-100k yearly est. 24d ago
Service CCaaS Technology Delivery Lead
Accenture 4.7
Service technician lead job in Columbus, OH
We Are: Accenture Song-a new breed of agency that's all about the Experience. For us, customer experience is not an add-on; it's foundational to who we are and how we empower our clients. As the world's largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people's lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the platforms that underpin the world's greatest experiences. Visit us here to learn more about what makes us the Experience Agency.
The digital economy has caused a massive increase in the amount and importance of digital content. Digital content and the customer experience it fuels are, together, a vital expression of a brand's voice and purpose. We help leading brands create and deliver the right content for the right customer at the right time for immersive, relevant experiences. We offer an end-to-end approach to the content lifecycle and cut through the complexity for improved speed to market and relevance, at scale. Our unique tools and services organize, store, and optimize content, including taxonomy, rights and asset management, analytics, and quality assurance.
Job Description:
Develop and implement a comprehensive CCaaS transformation strategy that aligns with the company's vision and business goals. Lead strategic initiatives to enhance and expand our CCaaS offerings, driving innovation and differentiation in the marketplace. Communicate transformation goals, progress, and outcomes effectively to internal and external stakeholders. Market & Technology Insights: Stay abreast of industry trends, emerging technologies, and competitive dynamics to inform transformation strategies. Identify and leverage new opportunities to drive growth and enhance the value proposition of our CCaaS solutions.
The work:
* Works in a highly client-facing role to lead the end-to-end delivery lifecycle of complex, global and large-scale Service technology solutions for customer channel solutions & CCaaS solutions
* Develops strong working relationships with the senior management team and identifies follow-on project opportunities
* Manages and contributes to development of the platform migration and global roll out strategy and execution
* Works with software and technology partners to design & deliver Service-focused solutions
* Plans and estimates delivery work with an Agile approach, focusing on project milestones, resource planning (both on-shore and off-shore), scope, budget, risk identification and mitigation planning
* Manages day to day on-shore and off-shore project teams during the project lifecycle
* Manages the project ideation, gathering the high-level business requirements, defining the detailed requirements and process into epics and stories
* Manages experience-led teams in developing strategic vision and creative UI/UX design
* Interacts with client stakeholders for business justification, funding, scope, and timeline
* Contributes to the ongoing development of solution/program offering approaches, methodologies, techniques, business development tools, and growing our resources
Travel: As required for client support.
Location: Primary residency within 90 minutes of an approved Accenture office
Qualification
Basic Qualifications:
* 8+ years of experience in technology transformation, with a focus on CCaaS or cloud-based contact center solutions.
* 7+ years of proven track record of selling and leading large-scale transformation projects and driving organizational change.
* 7+ years of experience in strategic planning, project management, stakeholder engagement, strategic leadership and change management
* 7+ years of experience with CCaaS technologies and industry best practices, including CCaaS strategy, migration and implementation on a variety of platforms such as, AWS, Google CCAI, Genesys, NICE etc.
* 8+ years of experience in aligning technology capabilities with contact center benchmarks, quality metrics, agent scorecard etc.
Good to have (preferred skills):
* Minimum 10 years of experience with both Waterfall and Agile SDLC, implementing large, complex technology platforms.
* 5+ years of experience implementing comprehensive end-to-end service center & field service software suites such as Salesforce, Oracle, Microsoft Dynamics, IFS, Genesys, Nice, Sprinklr, Twilio
* Experience in algorithmic decisioning or interactive management
* Strong understanding of PCI/PII security and data privacy requirements
* Exceptionally strong leadership & communication skills to effectively manage client accounts and multidisciplinary teams
* Experience in a consulting environment with demonstrated record of continuing responsibilities, creativity, and innovation in a complex global scale program (e.g., multi-country, language, brand, etc.)
* Experience working with clients in various industry verticals such as Healthcare, Insurance, SLED - State/Local/Education, Public Sector, Retail Services etc.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Annual Salary Range
California $132,500 to $338,300
Cleveland $122,700 to $270,600
Colorado $132,500 to $292,200
District of Columbia $141,100 to $311,200
Illinois $122,700 to $292,200
Maryland $132,500 to $292,200
Massachusetts $132,500 to $311,200
Minnesota $132,500 to $292,200
New York/New Jersey $122,700 to $338,300
Washington $141,100 to $311,200
Locations
$89k-144k yearly est. 10d ago
Global Tech - Service Management Lead
Pernod Ricard 4.8
Remote service technician lead job
Want to join a fast-moving company, work among convivial teams, and take part in shaping the future of the Wine & Spirits industry with cutting-edge technology? Join Pernod Ricard's Global Tech team and embark on a transformative journey aiming to support our business ambitions with valuable Tech products and services. Our global Tech team operates in an agile manner within a dynamic product organization. This is your chance to thrive in a collaborative environment, grow through upskilling and continuous development, and play a direct role in shaping the path for our industry.
Ready to make a Tech impact? Pernod Ricard is looking for a Global Service Management Lead to define, implement and govern world-class ITIL-based service management processes, ensuring excellent delivery and continuous improvement across global Tech services.
From our HQ in central Paris, connect with our experts located across the world, and start an exciting journey with international opportunities.
Your key missions:
You will:
* Lead the implementation, evolution, and governance of ITIL-aligned processes (incident, request, change, problem, service catalog, etc.) across Pernod Ricard's global Tech ecosystem.
* Oversee the performance of service management rituals and tools (e.g., ServiceNow, Power BI, JIRA), ensuring data-driven insights and continuous service improvement.
* Act as a key escalation point for major incidents and service disruptions, leading global crisis cells and driving swift resolution and communication.
* Guide the effective integration of service management with agile product teams, aligning ITSM processes with product delivery models.
* Lead a team of Service Managers and Coordinators, ensuring capability development and high-quality service governance across internal and external partners.
If you recognize yourself in the description below, don't wait to apply!
* You bring deep expertise in IT Service Management, with strong working knowledge of ITIL (certification preferred) and experience in managing enterprise-level ITSM processes.
* You are familiar with service management platforms like ServiceNow, reporting tools like Power BI, and complementary tools (JIRA, Confluence…).
* You have experience managing global teams and working with external service providers in a complex, federated IT environment.
* You possess strong communication and stakeholder management skills, especially when interfacing with senior Tech leadership and business units.
* You are comfortable working in a fast-paced environment, with a continuous improvement mindset and a proactive approach to risk and incident management.
* Experience in SAP landscapes, cybersecurity, and agile/product operating models is a plus.
Wait, there's more…
We offer you an outstanding and collaborative workplace that embodies our sharing & conviviality culture, the possibility to work remotely (up to 2 days a week), a very complete mutual insurance, an attractive compensation including profit-sharing, the possibility to train daily, employee events…
Pernod Ricard is committed to offering equal opportunities to all talents. Our recruitment methods focus on skills and competencies.
Job Posting End Date:
Target Hire Date:
2026-04-01
Target End Date:
$65k-101k yearly est. Auto-Apply 11d ago
Transfusion Service Lead Technologist
Ohiohealth 4.3
Service technician lead job in Columbus, OH
**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.
** Summary:**
Participates in the pre-analytical, analytical and post analytical phases of patient testing. This includes specimen processing, collection and handling as well as test analysis and reporting. Performs routine and complex chemical and biological analysis of blood, tissue, body fluids and excretions of patients, which includes principles of human growth and development according to established laboratory guidelines. The patient specific population is defined in the department scope of service to which this position is assigned. Through understanding of the principles of the procedures, this position integrates, correlates, or evaluates the data obtained for the purpose of determining the validity of results as related to patients and standards.
**Responsibilities And Duties:**
a. Assesses the physical, psychological, developmental, age-related and cultural health dimension of patients while utilizing interview, observation and inspection techniques. Uses appropriate equipment for the age and condition of the patient when collecting specimens. b. Obtains blood from inpatients, outpatients, and nursing home patients to perform analysis. Involved in the collection or handling of other specimens such a body fluids, urine, stool, semen and throat culture samples for analysis, providing patient education as appropriate. c. Accurately applies the policy and procedures for patient and specimen identification during specimen collection, labeling and processing. d. Transports patient records and samples between laboratory, nursing stations, and nursing home facilities. Performs all related registration and order entry functions as needed, including LMRP evaluation, pre-registration functions and managed care procedures. e. Accurately processes orders using computerized or manual methods including the tests ordered and all other pertinent information as requested by the physician. Performs timely and accurate audits of this process. f. Follows established protocol in processing specimens that are shipped to reference laboratories. II. a. Performs immunological, chemical, microscopic, bacteriologic, serologic, and hematologic testing according to department policy and procedures. b. Operates, calibrates, and maintains instrumentation and equipment. c. Prepares reagents and control material as required for testing. d. Completes testing procedures in an efficient manner such that turnaround time policies are met and overtime is minimized. e. Recognizes problems, makes corrections, and applies backup procedures appropriately in the event that standard testing methods fail. Corrective action is initiated appropriate for the education and experience of the position. III. a. Required documentation of activity in each department is performed, including temperature logs, daily checklists, daily monitoring logs, pending logs, result review worksheets and the Laboratory Informant. b. Assists in maintaining appropriate inventory of supplies and reagents, while minimizing waste and offering ideas for cost reductions. c. Requisitions are completed with accuracy. d. Verifies and releases test results using automated and manual methods. e. Critical value notification is performed and documented per policy. f. Follows all policy related to requests to phone or fax results and documents that action accordingly. IV. a. Performs daily quality control for analyses, test kits, or other testing reagent as required. b. Calibrates automated analyzers, or other equipment as required. c. Performs proficiency testing including CAP surveys and intra-laboratory testing as required. d. Performs preventive maintenance on all equipment as scheduled. e. Participates in annual competency programs within the laboratory. V. a. Coordinates and monitors the proficiency testing surveys, intra-laboratory proficiency surveys, and external quality assurance programs for the analysis and/or instrumentation in the respective areas, according to departmental policy. b. Develops and monitors the quality control program of the respective areas, including daily quality control, preventive maintenance, instrument and/or method correlations, daily surveillance systems, taking remedial action for deficiencies as needed. c. Performs and evaluates new test method validation studies, and all associated processes, according to departmental policies. d. Participates in the budget process by providing capital equipment projections for the respective area, minimizing waste and identifying cost reductions. e. Develops the training program for new employees of the respective areas and monitors the employee's compliance with standard operating procedures. f. Cooperates with the training program developed for the education of students within the Department. g. Assists in developing and monitors the competency program for the respective areas. h. Follows regulations of JCAHO, CLIA ,88, and other appropriate regulatory agencies. i. Assists in developing laboratory policies and procedures. VI. a. Responsible for compliance with the Shared Values Program Corporate Compliance e through raising questions and promptly reporting actual or potential wrongdoing. b. Participates in and promotes a performance improvement approach that includes both intradepartmental and interdepartmental activities. c. Responsible for maintaining safe practice standards and for the identification of safety management issues. d. Participates in and contributes to professionally related conferences, committees and meetings inside and outside the organization. e. Applies policies and procedures of Grady Memorial Hospital in an appropriate manner. f. Maintains appropriate confidentiality standards in areas of responsibility. g. Fulfills other designated functions and responsibilities.
**Minimum Qualifications:**
Bachelor's Degree (Required) NAACLS - National Accrediting Agency for Clinical Laboratory Services - American Society for Clinical Pathology
**Additional Job Description:**
Certification of training from an accredited medical technology program recognized by the National Accrediting Agency for Clinical laboratory science (NAACLS) or equivalent. Certified or Certification eligible by the American society of Clinical Pathologists (ASCP) or equivalent. Two years laboratory Experience .
**Work Shift:**
Evening
**Scheduled Weekly Hours :**
40
**Department**
Transfusion Services
Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
$28k-46k yearly est. 54d ago
Client Services / Travel
HB Travels
Remote service technician lead job
Are you passionate about travel and enjoy helping others create unforgettable experiences? Were seeking motivated, customer-focused individuals to join our team in a Client Services / Travel role. Work remotely while guiding clients, managing bookings, and delivering exceptional service.
What You'll Do
Assist Clients- Help travelers plan and book personalized trips, including flights, hotels, cruises, and excursions
Provide Exceptional Service- Maintain communication before, during, and after travel to ensure client satisfaction
Stay Informed- Keep up with industry trends, top destinations, and travel deals to offer expert recommendations
Manage Bookings- ️ Handle all reservations and logistics accurately and efficiently
Problem-Solving- ️ Address client challenges before or during travel with proactive solutions
What Were Looking For
Passion for travel and helping others explore the world
Strong communication and interpersonal skills
Excellent organization and attention to detail
Self-motivated and comfortable working independently in a remote environment
Sales or customer service experience is a plus (not required)
Reliable internet, computer or smartphone, and a dedicated workspace
Must be 18+
What We Offer
Comprehensive training and ongoing support
Flexible remote, work full-time or part-time
Exclusive travel discounts and perks
Supportive, collaborative remote team environment
Unlimited earning potential
IATA cards available for qualified agents
$43k-87k yearly est. 60d+ ago
Service Techncian
Smartcaresolutions
Service technician lead job in Columbus, OH
Total Line Refrigeration is looking for a ServiceTechnician
Responsibilities:
Install, maintain, and repair refrigeration rack systems, including related components like compressors, condensers, evaporators, and controls.
Diagnose and troubleshoot mechanical and electrical issues within refrigeration rack systems.
Perform routine and preventative maintenance on refrigeration equipment to ensure optimal performance and longevity.
Work with different refrigerants (e.g., R-22, R-404A, R-448A, R-449A, CO2) to ensure systems are operating safely and efficiently.
Respond to service calls for refrigeration equipment, ensuring timely repairs and minimal downtime.
Test and verify system functions to ensure all components are running efficiently.
Adhere to safety protocols and ensure all tasks are performed in a safe and compliant manner.
Provide customer service and maintain positive relationships with clients, offering solutions to their refrigeration needs.
Maintain accurate service records, including time cards, job logs, and inventory reports.
Work with a team of technicians, providing guidance and training to junior technicians and entry-level helpers when needed.
Assist with on-call responsibilities for emergency service needs, including nights and weekends as required.
Qualifications:
3+ years of experience working with rack refrigeration systems, including commercial and industrial systems.
Strong understanding of refrigeration principles, including the installation and troubleshooting of rack systems.
Technical training through an apprenticeship, trade school, or equivalent work experience.
EPA Certification required for handling refrigerants.
Must hold at least one of the following licenses: D1, D2, S1, or S2.
Valid driver's license with a clean driving record.
Ability to work independently with minimal supervision, managing service calls and job priorities.
Knowledge of safety procedures and best practices when working with high-voltage electrical systems and pressurized refrigerants.
Strong problem-solving and troubleshooting skills for complex refrigeration systems.
Good communication skills, with the ability to interact professionally with customers and team members.
Willingness to work overtime during peak seasons, including nights and weekends as needed.
Ability to lift and move heavy equipment (up to 70 lbs) and work in varying weather conditions.
Preferred Qualifications:
Experience with CO2 refrigeration systems and knowledge of energy-efficient technologies.
Familiarity with electrical wiring schematics and control systems in refrigeration equipment.
Experience with installation of refrigeration racks and related mechanical equipment.
About Smart Care
Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.
Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care's application or hiring process due to a disability, please contact the Human Resources department at *************************.
$37k-75k yearly est. Auto-Apply 7d ago
Cyber Client Service Technician - Lima, OH
Gehc
Remote service technician lead job
SummaryActs as the primary GEHC Services face to the customer(s) served. Responsible for meeting the daily service repair needs of designated Imaging, LCS and Biomed equipment, to include multiple modalities of the customer's equipment. Drives customer satisfaction through Service Excellence.Job DescriptionResponsibilities:
Troubleshoot, install, maintain, and service repair needs on designated equipment, specifically around issues related to device cybersecurity.
Works closely with multiple device manufacturers regarding cybersecurity issues.
Works directly with customer IT and security personnel to implement site cyber security policies.
Evaluate progressively complex, customer biomedical equipment security issues and implement appropriate remediations and/or compensating controls. Provide support on imaging or LCS modality equipment first response and coordinate with appropriate modality specialists.
Perform on-time and accurate device level security actions.
Own customer clinical device security issues from dispatch or identification of issue to resolution.
Maintain daily communication with customers to ensure resolution and proper follow-up, leading to customer satisfaction on all device security issues.
Focus on customer needs and satisfaction on device security issues, continuously building on and enhancing relationships with customers to become a perceived partner in their business who is able to recommend value-added services that will help the customer run their business more efficiently and securely.
Maintain daily communications with customers without direction.
Follow as well as guide others as needed regarding appropriate GE security policies, procedures, hospital security protocol, and complete necessary documentation.
Engage with other team members including Bio med engineers, Security Operations Center Agents and Remote Technical Engineers to ensure they are aware of the status of all security related issues at all times for their designated customers.
Effectively communicate and partner with teammates and colleagues.
Understand and communicate business goals and objectives to the broader GE team servicing assigned customer on device security.
Keep up to date on administrative responsibilities (e.g., maintaining device level security information and internal service records in a timely manner, patch validation status, clinical device security and networking attributes - OS, MAC address, etc).
Utilize the GEHC escalation process, as needed, and work closely with security operations center agents to define and support implementation of corrective action plans to resolve customer issues in a timely manner.
Identify potential sales leads and participate in sales opportunities (e.g., contract renewals, assist with promoting and implementing of revenue programs).
Keep up to date with competitor information, device security bulletins and market trends.
Identify business opportunities for the organization.
May include basic/refresher application training of clinical staff and customer security/IT personnel on designated equipment
Qualifications :
Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field and 2+ years of experience servicing electrical equipment;
OR equivalent military education and 2+ years of experience servicing electrical equipment;
OR High School Diploma/GED and 4+ years of experience servicing electrical equipment.
Experience interfacing with both internal team members and external customers as part of a solution based service process.
Strong communication skills with the ability to communicate technical issues to the customer in an easy to understand manner.
Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment.
Experience troubleshooting and responding to customer concerns.
Experience with Web applications and technological programs (e.g., IPad, Iphone Microsoft Office Suite).
Capable of performing special physical requirements (e.g., able to lift, carry, push, pull up to 35 lbs unassisted; and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, stand for long periods of time; and reach at, above, below shoulder level; and flex/extend neck; and has good hand, finger dexterity and specific vision abilities including color, close vision, distance vision, peripheral vision, depth perception).
Must have and maintain a valid driver's license.
#LI-PA1
#On-Site
We will not sponsor individuals for employment visas, now or in the future, for this job opening.
GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.
Relocation Assistance Provided: Yes