Research Summary. We analyzed 1,137 service technician lead resumes to determine which ones land the most jobs. Below you'll find examples of resumes that can help you get an interview (and a job offer) from companies like Cisco Systems and Computer Task Group. Here are the key facts about service technician lead resumes to help you get the job:

  • The average service technician lead resume is 403 words long
  • The average service technician lead resume is 0.9 pages long based on 450 words per page.
  • Customer service is the most common skill found on a service technician lead resume. It appears on 16.1% of resumes.
After learning about how to write a professional service technician lead resume, you can make sure your resume checks all the boxes with our resume builder.


Service Technician Lead Resume Example

Choose From 10+ Customizable Service Technician Lead Resume templates

Zippia allows you to choose from different easy-to-use Service Technician Lead templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Service Technician Lead resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Professional Service Technician Lead Resume example

Service Technician Lead Resume Format And Sections


1. Add Contact Information To Your Service Technician Lead Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Service Technician Lead Resume Contact Information Example #1

Dhruv Johnson | 333-111-2222 |

Do you want to know more?
How To Write The Perfect Resume Header

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

  • The name of your school
  • The date you graduated (Month, Year or Year are both appropriate)
  • The name of your degree
If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

  • Academic awards (Dean's List, Latin honors, etc. )
  • GPA (if you're a recent graduate and your GPA was 3.5+)
  • Extra certifications
  • Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

  • If you're a recent graduate, you might opt to place your education section above your experience section
  • The more work experience you get, the shorter your education section should be
  • List your education in reverse chronological order, with your most recent and high-ranking degrees first
  • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Service Technician Lead Resume Relevant Education Example #1

High School Diploma 2013 - 2015

Service Technician Lead Resume Relevant Education Example #2

Bachelor's Degree In Marketing 1996 - 1999

New York University New York, NY


3. Next, Create A Service Technician Lead Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

  • Include 6-12 skills, in bullet point form
  • List mostly hard skills; soft skills are hard to test
  • Emphasize the skills that are most important for the job
Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example Of Service Technician Lead Skills For Resume

  • Customer Service Skills

    Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

  • Java Skills

    Java is a widely-known programming language that was invented in 1995 and is owned by Oracle. It is a server-side language that was created to let app developers "write once, run anywhere". It is easy and simple to learn and use and is powerful, fast, and secure. This object-oriented programming language lets the code be reused that automatically lowers the development cost. Java is specially used for android apps, web and application servers, games, database connections, etc. This programming language is closely related to C++ making it easier for the users to switch between the two.

  • Infrastructure Skills

    Infrastructure includes the organizational and physical structures needed to run an area or a society smoothly. It is a group of basic facilities required for any society or firm to run sustainably and efficiently. The infrastructural system is a high investing area and helps majorly in flourishing the economy and prosperity of a country. It is an underlying system needed for ensuring the safety and comfort of the public and to run a country smoothly. All the tasks needed to be performed for a flourishing economy and a happy and healthy public are included in infrastructure.

  • Technical Support Skills

    Technical support or tech support are the services provided by any hardware or software company to users. They help in solving the technical difficulties the customers face with their products or services. Moreover, the tech support employees maintain, manage, and repair the IT faults. They are also responsible for resolving the network problems, installing and configuring hardware and software.

  • Windows Skills

    Windows is a chain of operating systems that controls a computer and is developed by Microsoft. Every version of Windows consists of GUI (graphical user interface), with a desktop that allows the user to open their files.

  • Vital Signs Skills

    Vital signs are a set of values indicating different body systems' performance. They are measurements of the body's most basic functions. The four major vital signs used in medicine to assess a patient are body temperature, pulse rate, respiration rate, and blood pressure.

  • Desktop Skills

    The term desktop commonly refers to the desktop computer also called a personal computer. A PC is named after a desktop as it is placed on or under the desk. A desktop computer consists of different accessories such as CPU, monitor, mouse, keyboard, speakers, etc. The desktop also refers to the graphical user interface that appears on a computer, displaying all the icons on the monitor screen.

Top Skills for a Service Technician Lead

  • Customer Service, 16.1%
  • Java, 7.2%
  • Infrastructure, 7.0%
  • Patients, 6.9%
  • Other Skills, 62.8%
Not sure which skills are really important?
3 Big Tips For Listing Skills On Your Resume

4. List Your Service Technician Lead Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

Don't have any experience?
How To Show Your Experience On a Resume... Even When You Don't Have Any

5. Highlight Your Service Technician Lead Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your service technician lead resume:

  1. OSHA Safety Certificate
  2. Master Certified Electronics Technician (CETma)
  3. Associate Service Executive (ASE)
  4. Air Conditioning and Heat Pump Professional
  5. HVAC Master Specialist
  6. Heating Professional
  7. Emergency Medical Technician (EMT)
  8. Air Conditioning Service Certification


6. Finally, Add a Service Technician Lead Resume Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

Are you a recent grad?
Read our guide on how to write a resume summary statement

And If You’re Looking for a Job, Here Are the Five Top Employers Hiring Now:

  1. American Red Cross Jobs (17)
  2. Walmart Jobs (10)
  3. Accenture Jobs (24)
  4. Cisco Jobs (44)
  5. TechnipFMC Jobs (18)

Common Service Technician Lead Resume Skills

  • Customer Service
  • Java
  • Infrastructure
  • Patients
  • Preventative Maintenance
  • Customer Satisfaction
  • Technical Support
  • Windows
  • ITIL
  • Vital Signs
  • Plumbing
  • OSHA
  • Control Systems
  • Routine Maintenance
  • Desktop
  • Shared Services
  • Electrical Systems
  • PC
  • Linux
  • IP
  • Mechanical Systems
  • SQL Server
  • QA
  • Service Calls
  • OS
  • SLA
  • Security Systems
  • Unix
  • Parts Inventory
  • Test Equipment
  • SharePoint
  • General Maintenance
  • End User Experience
  • Customer Relations
  • Customer Issues
  • Customer Support
  • Inventory Control
  • Network Troubleshooting
  • Technical Issues
  • Cache
  • Medical Equipment
  • VPN
  • POS

Professional Service Technician Lead Resume Templates

Service Technician Lead Jobs