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The differences between service technician leads and technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a service technician lead, becoming a technician takes usually requires 1-2 years. Additionally, a service technician lead has an average salary of $104,707, which is higher than the $38,045 average annual salary of a technician.
The top three skills for a service technician lead include customer service, java and infrastructure. The most important skills for a technician are patients, customer service, and patient care.
| Service Technician Lead | Technician | |
| Yearly salary | $104,707 | $38,045 |
| Hourly rate | $50.34 | $18.29 |
| Growth rate | 8% | 1% |
| Number of jobs | 144,132 | 596,842 |
| Job satisfaction | - | 2 |
| Most common degree | Bachelor's Degree, 35% | Bachelor's Degree, 32% |
| Average age | 44 | 40 |
| Years of experience | 12 | 2 |
Service technicians are skilled professionals who are responsible for installing and maintaining equipment used in the operations of an organization. These technicians are required to provide preventive maintenance on equipment and train maintenance personnel on the proper procedures to follow. They must assess customer complaints and negotiate appropriate compensation base on the severity of the situation. Service technicians must also lead a team of technicians in inspection and repair based on the Occupational Safety and Health Administration (OSHA) standards.
Technicians are skilled professionals who primarily work with technology in different industries. They are knowledgeable about the technical aspects of the various items they work with. They are usually working with electricity or with technological advancements. Technicians may be assigned to do the construction of equipment or materials related to their field of study. They may also be assigned to conduct diagnostics and other maintenance activities to ensure that the equipment works properly. Technicians may also be required to conduct basic repairs in case of problems. It is important that technicians have good analytical skills and decision-making skills.
Service technician leads and technicians have different pay scales, as shown below.
| Service Technician Lead | Technician | |
| Average salary | $104,707 | $38,045 |
| Salary range | Between $66,000 And $164,000 | Between $24,000 And $58,000 |
| Highest paying City | San Francisco, CA | San Jose, CA |
| Highest paying state | Alaska | Hawaii |
| Best paying company | Meta | Microsoft |
| Best paying industry | Technology | Telecommunication |
There are a few differences between a service technician lead and a technician in terms of educational background:
| Service Technician Lead | Technician | |
| Most common degree | Bachelor's Degree, 35% | Bachelor's Degree, 32% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between service technician leads' and technicians' demographics:
| Service Technician Lead | Technician | |
| Average age | 44 | 40 |
| Gender ratio | Male, 90.3% Female, 9.7% | Male, 75.2% Female, 24.8% |
| Race ratio | Black or African American, 5.2% Unknown, 3.8% Hispanic or Latino, 15.6% Asian, 1.7% White, 72.9% American Indian and Alaska Native, 0.7% | Black or African American, 9.4% Unknown, 4.2% Hispanic or Latino, 19.4% Asian, 4.9% White, 61.2% American Indian and Alaska Native, 0.8% |
| LGBT Percentage | 1% | 2% |