Service technician jobs in San Juan, PR

This role is responsible for the design, implementation, support and maintenance of Oracle Health's Microsoft Active Directory infrastructure, DNS and associated infrastructure platforms. This role provides support, testing and monitoring of Microsoft Active Directory services and requisite services through adherence to best practices, the execution and development of automation tools utilizing PowerShell and collaboration across the Organization **Key Activities** + Perform daily system operations tasks across multiple Active Directory forests/domains to verify system integrity and availability + Perform ongoing performance tuning of Directory Services, upgrades, and resource optimization + Utilize SCOM to monitor Active Directory and Windows-based servers; respond to alarms in a timely manner, preventing client impact and performance degradation + Core Networking and DNS principles. + Microsoft Configuration Manager + Coordinate changes and communicate with impacted stakeholders + Complete multi-month projects led by Technology Architects or Lead Directory Services Engineers + Create automation utilizing tools such as PowerShell, and Terraform to optimize daily activities + Deploy, setup, and maintain testing environments + Provide Tier III and/or other support per service requests + Advise, deploy, and troubleshoot Group Policy Objects (GPOs) at an enterprise-level. + Create and maintain system documentation for domain technologies, including installation, configuration, troubleshooting, and Business Continuity/Disaster Recovery. **Responsibilities** **Competencies** + Systems Evaluation (Proficient) + Testing (Proficient) + Troubleshooting (Skilled) + Data Analysis (Proficient) + Problem Solving (Skilled) + Monitoring (Skilled) + Managing Multiple Priorities (Skilled) + Drives engagement **Basic Qualifications** + Bachelor's degree in CIS, MIS, Information Systems, Computer Science, Engineering, or Business Administration with emphasis in information systems and 3 years of IT related work experience **Preferred Qualifications** + Microsoft Certified Solutions Associate (MCSA) - Windows Server Platform (2008 R2/2012 R2/2016) + At least 5 years of experience with Microsoft Active Directory management **Expectations** + May be required to lift up to 20 lbs., i.e. server, network equipment + Prolonged use of a computer + Ability to work overtime as needed + Ability to perform On-Call duties **NOTE: We are unable to provide visa sponsorship for this role at this time. Must be a US Citizen and be able to pass additional Government clearance** \#LI-JC1 \#LI-REMOTE Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from $32.84 to $67.88 per hour; from: $68,300 to $141,200 per annum. May be eligible for equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC3 **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.