Service technician jobs in West New York, NJ - 2,167 jobs

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Security Alarm Technician - Programmer Full Time Brooklyn, NY, US 5 days ago Requisition ID: 1162 Salary Range: $25.00 To $36.00 Hourly High Rise Fire and Security, affectionately known as High Rise, founded in 1992, is a leading fire alarm, life safety and security systems solutions provider. We provide a broad range of products and services including, but not limited to, the design, installation, service and maintenance of Fire Alarm, Auxiliary Radio Communication, Area of Refuge, Parking Garage Gas Detection, Card Access, Camera Surveillance, Video Intercom and Intrusion Systems. High Rise is an Edwards Systems Technology (EST) Strategic Partner and a multi-year winner of “Strategic Partner of the Year Award” for the Northeast Region. We are the first North American member of the SCUTUM Group. SCUTUM, founded in 1989, is a fast-growing, privately owned, leading European life safety company with offices in France, Germany, United Kingdom, Belgium, the Netherlands and Luxembourg. SCUTUM complements our solutions with additional products, services and expertise in electronic security, cyber security and defense security with an Artificial Intelligence (AI) platform. At High Rise, we pride ourselves on our ability to maintain thorough and up-to-date industry knowledge as well as provide expertise in local code requirements. Our employees are equipped with comprehensive knowledge and extensive experience in providing life safety system solutions throughout New York City Metro Area and the South Florida market. We are looking for a Systems Security Technician to Install, Service, Troubleshoot, Test, Program & Integrate systems with regard to Intrusion, Card Access, Surveillance CCTV, and Intercom products. Required Education and Experience High School Diploma or GED equivalent / Some Vocational School / 6 months to 2 years trade school certification and 2 years of alarm installation/service experience Working knowledgeable in service, operation, and programming of Intrusion, Access Control & CCTV systems, including IP devices and network services Experience in Honeywell, DMP, Keyscan, Brivo, Speco, Napco, Exacqvision, Avigilon- a plus. Essential Duties and Responsibilities Perform Install-to-termination for Access Control; program and commission site systems Mount and position CCTV cameras, integrate to NVR, and set up surveillance functions Install, program, test, and demonstrate Intrusion and Intercom system operations Configure IP network devices for interoperability of security devices Troubleshoot systems and perform other duties as required to ensure systems are functioning properly and satisfy code as applicable Establish and maintain effective working relationships with both internal and external clients Complete miscellaneous tasks as assigned such as job-site clean-up Work independently and/or as part of a team with Manager, Project Engineer, Electrical Installers to ensure best practices Work overtime as required; participate in on-call rotation; maintain a clean and professional image Skills and Knowledge Understanding of Windows operating systems and overall IT network topology Capable of working with LAN / WAN and network applications Demonstrate proficiency in reading and understanding electrical schematics, CAD drawings and related documents for their use in low voltage applications Safe use of hand and power tools such as hammer drills, masonry saws, voltmeter, cable, tone generator, signal, soldering & RJ crimp terminations Understanding of electronics theories and principles (Ohm's Law, AC/DC, etc.) Proficiency in report-writing procedures Capable of lifting up to 50lbs and climb ladders when required in an indoor and outdoor work environment Basic project and time management skills Good listening, verbal, and written communication skills Understanding of all company policies and procedures Ability to effectively demonstrate and integrate the company client service model after having completed the training Compensation and Benefits Competitive base salary plus bonus Expense account Full Medical and Dental coverage (Individual & Family) Disability insurance Paid Vacations and Holidays 401k plan with additional company contributions Profit sharing Life insurance Other Benefits Ongoing company sponsored certifications and technical training Access to industry training and tuition reimbursement Company laptop & iPad High Rise offers variety of exciting career development opportunities within the organization which begins with the assignment of your own Career Development Planner (CDP)™. We have a robust learning and development platform that provides training and mentoring to employees at all levels of the organization. Employees are offered the opportunity to take part in a range of internal training initiatives to hone their existing skills and continue to grow professionally in accordance with the changing external environment. In addition, our peer-to-peer coaching program and emphasis on dynamic information exchange between teams ensures that our people are challenged intellectually and given the opportunity to succeed in their role. Our organization is growing, dynamic, and proud of our culture in providing a collaborative work environment where employees are consistently engaged and work together to provide top quality service. This is what makes us one of the best small companies to work for in New York, according to the New York State Society for Human Resource Management (NYS-SHRM). Come explore the possibilities at High Rise #J-18808-Ljbffr

*** MUST have break/fix experience with MFD/office printers *** Installs, operates, maintains, repairs and modifies equipment. Conducts technical analysis of product implementations, modifications and enhancements to product in accordance with specific customer specifications and implementations. Troubleshoots technical problems and issues, determines technical solution in accordance with product and customer specifications, and recommends actions to company or customer representatives for coordinate product solution. Assess product needs in accordance with customer specifications. Conducts technical training and product briefing with customers, vendors and company representatives. Acts as local on-site representative to customer's organization. This position is for an onsite customer dedicated position in Bronx NY. Responsible for the overall remedial and scheduled service for customer devices under contract. Provides quality service execution performance to meet or exceed Customer commitments resulting in high levels of Customer Satisfaction. JOB DESCRIPTION: Onsite Service Technician supporting large medical facility. M-F work hours 8-4:30 on site contract requirement - No Remote or Hybrid work. Delivery and installation of printer supplies, maintains, repairs equipment. Conducts technical analysis of product implementations, to product in accordance with specific customer specifications and implementations. Troubleshoots technical problems and issues, determines technical solution in accordance with product and customer specifications, and recommends actions to Client representatives to coordinate product solution. Assess product needs in accordance with customer specifications. Conducts technical training and product briefing with customers, vendors and company representatives. RESPONSIBILITIES: Work within multiple systems to accept and respond to dispatched service and supply calls within Customer SLA commitments Accurately diagnose, repair & maintain product(s) and accessories in peak operating condition within published electrical, mechanical and print quality specifications. Effectively schedule calls to manage SLA requirements across assigned activities. Ensure regular and effective communications with customers to ensure awareness of call acceptance, ETA, status and closure. Assist customer with any reported issues or questions on customer product(s). Train Customer on appropriate usage of customer product & features. Ensure proper repair and maintenance procedures are performed on identified device(s) and Total Service Call Procedures are completed prior to leaving customer site. Follow prescribed administration procedures to ensure proper collection and reporting of required data, including, but not limited to; call acceptance, status updates, call closure and debrief, parts return and tracking. Provide Meter Reads on Devices as needed Present a positive image through proper attire, communication skills and personal grooming. ADDITIONAL RESPONSIBILITIES: Assumes other special activities, responsibilities, and special projects from time to time as directed. EXPERIENCE AND SKILLS: 2-3 years experience in servicing printers, hard copy devices, or imaging products preferred. Strong electro-mechanical aptitude. Excellent driving record. Valid NY driver's license. Reliable Transportation Required Sound administrative & computer skills. Microsoft Office Suites is Desirable Experience and knowledge of Client Products desirable Ability to frequently and properly lift up to 60 pounds

How you'll help us Keep Climbing (overview & key responsibilities) At Delta Air Lines, connection is at the heart of everything we do and guides our every action. We strive to welcome and care for all of our customers during their travels with us and aim to deliver an elevated experience. As a Ground Maintenance Mechanic (GMM) in a stationary role, you will be a part of Delta's Ground Support Equipment team. The GMM (Stationary) is responsible for the maintenance of stabilized stationary machinery and equipment. Your key maintenance functions include inspections, minor troubleshooting, repairing, removing, and replacing components, cleaning, and assembly. This opportunity requires a minimum of 6 months of experience in an industrial powered mechanical environment and an understanding of mechanical, electrical, hydraulic, and pneumatic disciplines as they apply to industrial powered systems. If you have experience as a semi-skilled industrial maintenance mechanic, then this role is right for you. You will perform all routine and non-routine maintenance on the following while reporting any issues to GSE Supervision: Passenger loading bridges (interior, exterior, console, and dock lights) and interior and exterior painting (including bulb and lens replacement). Air handler hoses, adapters, air filters, condensate pans, and indicator bulbs and lenses. Gear boxes, bearings and shafts, roller replacements, belt re-lacing, and belts replacements. Staff's baggage handling system (BHS) control rooms as well as reconciling bag jams to keep BHS flowing. Ground power cables and associated clamping/saddles. Stationary equipment like water cabinets, loading bridges, air handling systems, baggage conveyor systems, and 400 Hz gate power. Small component repair and build-up of non-specialized components on specialized equipment like air conditioning adapters, water cabinet adapters, baggage carrousel bumpers, and dock light controllers. External Applicants Only - Ground Maintenance Mechanic (Stationary) hired to work at the JFK airport receive a $2,500 sign-on bonus. You will receive $1,250 after 90 days of employment and the remaining $1,250 after 180 days of employment. Eligible Delta employees based in New York City (JFK or LGA) can be reimbursed up to $250 per month for specific transportation expenses incurred while traveling to and from work. Employees using public transit, including trains, buses, subways, ferries or van pools to get to and from JFK or LGA may be eligible. Delta Air Lines will never ask candidates for money throughout our recruitment process, including for any pre-employment screenings. All email communications with Delta's recruitment team will come from a Delta email domain. If you have any questions about the legitimacy of an outreach from Delta's recruitment team, you can contact ...@delta.com . Internal Movement Eligibility Internal Employees: Before applying for this position, please reference the company's Internal Mobility Policy and Residency Policy to ensure you meet all eligibility requirements. You must be in good standing, which includes meeting performance standards and tenure requirements in your current role. For more information, visit the HR portal or contact your manager or HR representative. Compliance with these policies is mandatory for consideration. What you need to succeed (minimum qualifications) Consistently prioritizes safety and security of self, others, and personal data. Embrace diverse people, thinking, and styles. Possesses a high school diploma, GED, or high school equivalency. Is at least 18 years of age and has authorization to work in the United States. Must have a valid driver's license. Must be proficient in English. Ability to lift items weighing between 50 and 70 pounds. Be willing to work a fixed and/or rotating schedule including afternoons, evenings, weekends, and holidays. Must achieve a satisfactory score on entry tests structured to determine ability to perform required tasks. What will give you a competitive edge (preferred qualifications) Ability to read, comprehend, and apply information found in technical documents, manuals, and schematics. Strong communication while working as a team and coordinating repairs with other Delta personnel and outside vendors. Respond to customers' needs with minimum direction and perform repairs in time-sensitive situations. Completion of a two-year degree at a post-secondary technical school and/or related Military experience. Benefits and Perks to Help You Keep Climbing Our culture is rooted in a shared dedication to living our values - Care, Integrity, Resilience and Servant Leadership - every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way: Competitive salary, industry-leading profit sharing program, and performance incentives. 401(k) with generous company contributions up to 9%. New hires are eligible for up to 2-weeks of vacation. This is earned for use in the following vacation year (April 1 - March 31). In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period. LGA/JFK employees may be reimbursed up to $250/month for specific transportation expenses through the NYC Transit Reimbursement Program. 10 paid holidays per calendar year. Birthing parents are eligible for 12-weeks of paid maternity/parental leave. Non-birthing parents are eligible for 2-weeks of paid parental leave. Comprehensive health benefits including medical, dental, vision, short/long term disability and life insurance benefits. Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages. Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health. Domestic and International space-available flight privileges for employees and eligible family members. Career development programs to achieve your long-term career goals. World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint. Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies. Recognition rewards and awards through the platform Unstoppable Together. Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare.

Lakeside Manor is an assisted living facility in Staten Island, NY. With a commitment to quality care, Lakeside Manor serves its community through comprehensive health services and a compassionate team dedicated to resident well-being. Potential candidates can look forward to joining a reputable organization known for its exceptional standards in health care. Role Description This is a full-time, on-site role for a Maintenance Technician located in Staten Island, NY. The Maintenance Technician will be responsible for performing day-to-day maintenance tasks, troubleshooting equipment issues, conducting preventive maintenance, and repairing various types of equipment. The technician will ensure that all systems are functioning efficiently and safely, contributing to the smooth operation of the facility. Qualifications Skills in Equipment Maintenance and Industrial Maintenance Proficiency in Troubleshooting and Preventive Maintenance Experience in Maintenance & Repair Strong problem-solving abilities and attention to detail Excellent communication and teamwork skills Ability to work independently and manage multiple tasks General proficiency in skills to maintain an assisted living facility. Salary is $22-$35 an hour depending on qualifications and experience Employee contribution Medical insurance offered. PTO and sick time

Work Schedule: Fully On-Site Assignment Length: 3+ months (90 Days), with 90-day renewal options thereafter **NO C2C due to client restrictions** Top Skills: MUST have experience in appliance repair Excellent communication, interpersonal, and organizational skills Ability to train in front of large audiences Ability to create a comprehensive training plan based on course needs Please note: The position will require travel and a $5K+ limit credit card for travel expenses (reimbursed by client). Travel on average of 50% (every other week), usually never more than 2 weeks in a row. Position Overview: Primary purpose of this position is to effectively train our client's authorized service network technicians on all CE products as well as content and video creation. Responsibilities and Duties: Develop and Deliver Training: Create comprehensive training programs, including classroom instruction and practical, hands-on sessions covering a range of household appliances (e.g., refrigerators, washers, dryers, ovens, etc.). Deliver clear, engaging, and effective training sessions tailored to various skill levels. Combination of classroom, virtual, and OJT training is required. Curriculum and Material Development: Design and update training manuals, guides, and digital resources in line with current industry standards and technological advancements. Evaluate and incorporate new techniques, tools, and safety protocols into the curriculum. Ability to create content with PowerPoint, as well as basic excel skills a must. Assessment and Mentorship: Evaluate trainees' progress through practical assessments, quizzes, and hands-on demonstrations. Provide constructive feedback and one-on-one coaching to ensure continuous improvement and skill development. Analyze training results, based on set KPI goals. Maintain Industry Standards: Ensure all training sessions adhere to industry best practices and safety regulations. Stay up to date with the latest trends, tools, and technological advancements in appliance repair. Collaboration and Communication: Work closely with technical experts, industry partners, and management to align training programs with business objectives and customer needs. Facilitate open communication channels for trainees to ask questions and share insights. Background/Experience Required: Education and Years of Experience: High School diploma Minimum of 1+ years in the appliance repair industry either as a trainer or service technician. Previous background in training is preferred, but not necessary Minimum of High School diploma Necessary Skills and Attributes: Excellent communication, interpersonal, and organizational skills Ability to train in front of large audiences Ability to create a comprehensive training plan based on course needs Skills in MS Office applications including Excel and PowerPoint Ability to learn new things quickly Physical/Mental Demands: Because our client's service network is spread across the domestic US, there is requirement to travel at minimum of 50%, and up to 80% at times. With a combination of classroom, virtual and OJT training, a candidate needs to be flexible with working conditions. Classroom will require a lot of standing; up to 7 hours possible. Virtual will require the ability to conduct training via Webex. OJT will require a candidate to conduct training while inside our customers' homes and working on their products. Work is sometimes performed in an office environment, thus the ability to operate a computer keyboard and view a video display terminal more than 50% of work time, including prolonged periods of time. The movement and transportation of equipment could be up to 300 pounds. Performs work under time schedules and stress which are normally periodic or cyclical, including time sensitive deadlines, intellectual challenges and project management deadlines. May require working additional hours beyond normal schedule.

A leading telecommunications company is seeking an experienced technician to maintain HVAC and mechanical systems. The role involves ensuring systems operate efficiently by performing repairs and inspections. Candidates should have a valid refrigeration license and the Universal Technician Certification. The salary range is from $775.50 to $2,159.00 weekly, depending on experience and location. Join this dynamic team to drive innovation and excellence in building operations. #J-18808-Ljbffr

A leading automotive company in Woodcliff Lake, NJ is seeking a Technical Instructor/Developer to build and maintain technical training curriculums. The role requires an associate degree in automotive technology with at least 5 years of experience, or a bachelor's degree in engineering with 7+ years of relevant experience. Candidates will develop training materials, deliver programs, and assess training effectiveness. Expect competitive benefits, including medical insurance, a retirement plan, and generous PTO. #J-18808-Ljbffr

About the Role - Solar O&M Technician L2/L3 A leading 3rd party O&M provider for C&I Solar and BESS projects are seeking a skilled Field Technician to support the operation and maintenance of commercial-scale as well as Residential solar photovoltaic (PV) and battery energy storage systems. This role involves diagnosing and resolving system issues, performing emergency and corrective maintenance, implementing design changes, and upgrading equipment. The technician will also conduct preventative maintenance, quality assurance/quality control (QA/QC) inspections, system commissioning, and pre-construction site assessments to ensure optimal system performance. This position will be site based and you must live within an hour of the following locations: Westbury NY/Long Island Key Responsibilities of Solar O&M Technician L2/L3 Perform routine O&M tasks including electrical and mechanical inspections, infrared (IR) scanning, torque checks, and site condition evaluations. Respond to system alarms and dispatch as necessary. Document findings and actions in detailed inspection and service reports. Ensure systems are operating at peak performance and efficiency. Manage site upkeep, including vegetation control and general conditioning. Collaborate with project managers to ensure a smooth hand-off from construction to maintenance phases. Coordinate with engineering, operations, and management teams to resolve maintenance issues promptly. Maintain a safe work environment by strictly following safety protocols. Conduct audits to ensure compliance with operational standards. Enforce site-specific procedures and guidelines. Carry out system assessments and QA/QC inspections. Qualifications for Solar O&M Technician L2/L3 Associate degree in Engineering or equivalent technical training/certification. Licensed Electrician and/or NABCEP certification is a plus. Valid driver's license with a clean driving record. At least one year of experience with commercial battery storage systems preferred. Ability to work independently and remotely. Experience in project or field operations management is advantageous. Familiarity with power electronics, metering, and testing equipment. Knowledge of centralized control systems such as DAS, SCADA, or EMS. Understanding of commercial power plant operations. Proficiency in reading technical documents, including electrical/mechanical drawings and equipment manuals. Experience with CMMS platforms and mobile reporting tools. Working knowledge of NEC, local building codes, and OSHA safety standards (OSHA 30 preferred). Strong troubleshooting skills. Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook). Comfortable working at heights and in various weather conditions. Benefits for Solar O&M Technician L2/L3 Competitive salary with performance-based bonuses Comprehensive health, dental, and vision insurance Retirement savings plan Opportunities for career growth and professional development

Job Title: OR Technician Department: Operating Room Req#: Status: Full-Time Shift: Day Pay Range: $28.92 - $36.29 per hour Pay Transparency: The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. Job Overview: Assists nursing and surgical staff with direct patient care activities. Assumes responsibility for providing technical assistance in the environment of the operating room. Plans and evaluates care provided. Assists in the delivery of quality patient care through utilization of technical skills. Performs technical duties relating to scrub personnel, including smooth, precise, and efficient reaction to all situations, and assists with departmental work as assigned. Participates in staff, patient and/or family education to a degree consistent with personal knowledge base. Participates in unit PI activities. Knows the legal limitations relating to the role of operating room technician and acts accordingly. Qualifications: Required: High School graduate Completion of an O.R. Technician training program. Certifications and Licenses Required: Certification by the Association of Surgery Technologists is required or will be obtained within 3 months of date of hire BLS Certification Scheduling Requirements: Days FT Benefits and Perks: At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees' physical, emotional, social, and financial health. Paid Time Off (PTO) Medical and Prescription Drug Insurance Dental and Vision Insurance Retirement Plans Short & Long Term Disability Life & Accidental Death Insurance Tuition Reimbursement Health Care/Dependent Care Flexible Spending Accounts Wellness Programs Voluntary Benefits (e.g., Pet Insurance) Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more! Choosing RWJBarnabas Health! RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Hi, Greetings Hope you are doing great! I would like to update you on an urgent open position with our esteemed client. Please go through the Job Description. Send me your updated resume and expected rate for the below position Role: Technology Lead - Java/J2ee webservices Duration: Full TIme Location: New York / Jersey City NJ Qualifications Basic • Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. • At least 4 years of experience with Java/J2ee Technologies. Preferred • At least 4 years of experience in Java and J2EE technologies • At least 4 years of hands-on development experience to produce high-quality Java J2E/Rest API for the project • At least 4 years of working experience on java frameworks like Spring, Struts etc. • At lead 1 year working experience in Pl/SQL • Ability to develop and optimize Oracle routines. • Ability to finalize requirements documents by participating in requirements reviews and sign-off sessions to confirm understanding and validate business requirements. • Ability to work with other developers as required to integrate the core infrastructure and transaction web applications with the core workflow and configuration components. •Exposure to working in Agile environment • At least 4 years of experience in software development life cycle. • At least 4 years of experience in Project life cycle activities on development and maintenance projects. • At least 4 years of experience in Design and architecture review. • Ability to work in team in diverse/ multiple stakeholder environment • Experience to Financial Services domain • Analytical skills • Experience and desire to work in a Global delivery environment Qualifications • Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. Additional Information All your information will be kept confidential according to EEO guidelines.

The Service Delivery Lead is responsible for ensuring that outsourced IT services are delivered in accordance with the Statement of Work, consistently meeting and enhancing Service Level Agreements (SLAs), and addressing day to day service delivery issues. Key responsibilities include conducting regular performance reviews of the outsourcing partner, managing and updating SLAs and associated metrics, and improving business user satisfaction through effective ticket management in ServiceNow. The role also focuses on maintaining uninterrupted application availability with zero or near zero downtime.The Lead is responsible for ensuring the highest level of service quality, closely liaising with other Service Leads, "ITIL Service Management" process owners and managers, Corporate IT, Architects and other stakeholders to ensure compliance with ConEdison strategy, policies and standards for the entire lifecycle of the services delivered. Required Education/Experience * Master's Degree and a minimum of 2 years relevant full-time work experience or * Bachelor's Degree and a minimum of 3 years relevant full-time work experience. Preferred Education/Experience * Bachelor's Degree in IT, Computer Science, Business Administration, Engineering or decision sciences including mathematics, analytics and/or quantitative methods and a minimum of 3 years relevant full-time work experience in developing applications/databases, troubleshooting technical issues, and knowledge of project management methodology including supervisory experience. Relevant Work Experience * Extensive experience working within an IT organization supporting delivery of business-critical services, preferred. * Strong background in application support and operational issue resolution, ensuring minimal service disruption, preferred. * Proven ability to lead meetings, coordinate stakeholders, and drive alignment across IT and business teams, preferred. * Demonstrates strong work ethic, integrity, and accountability in managing service delivery outcomes, preferred. * Skilled at managing shifting priorities and multiple assignments while meeting schedule and budget expectations, preferred. * Experience leading application support teams to maintain high service quality and performance, preferred. * Hands on experience developing applications/databases, providing deeper insight into technical service issues, preferred. * Proficient in managing supplier/vendor contracts and ensuring adherence to SLAs, performance targets, and compliance requirements, preferred. * Possesses formal Project Management and/or Business Analysis skills to support planning, transitions, and continuous improvement initiatives, preferred. * Experienced contributor to medium- to large-scale system development projects, with strong technical understanding supporting effective service oversight, preferred. Skills and Abilities * Effective negotiation skills * Effective interpersonal skills * Strong written and verbal communication skills * Excellent organizational skills * Demonstrated problem solving skills * Must be proficient in Microsoft Office including Word, Excel, Outlook and PowerPoint, etc. Licenses and Certifications * Driver's License Required Physical Demands * Sit or stand to use a keyboard, mouse, and computer for the duration of the workday Additional Physical Demands * The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays. * Must be able and willing to travel within Company service territory, as needed. * Flexible and able to work off-hours to support deployments, resolve production problems or respond to corporate emergencies, as needed. Core Responsibilities * Maintain relationship with outsourced partner to ensure the effective delivery of services in scope and act as contact person with IT partner regarding service delivery requirements, issues, changes and performance. * Manage and oversee performance relative to Service Level Agreements. Conduct regular service reviews; follow escalation procedure where appropriate. * As operational problems occur, review recovery and permanent fix plans; Follow up on root-cause and trend analyses to identify areas of improvement in services in scope. * Review and authorize work orders / requests and ensure that all required ConEdison approvals are obtained. * Oversee operational change management: review change requests, participate in change meetings as required, approve changes within decision making authority, administer change freezes, review and approve post implementation reviews and reporting. * Ensure IT partners performance of any compliance and controls items. * Support the appropriate implementation of Transition, Transformation and continuous improvement initiatives. * Support IT process improvement including recommending opportunities for systems or process improvements. * Perform other related tasks and assignments as needed.

Join our team to play a pivotal role in mitigating tech risks and upholding operational excellence, driving innovation in risk management. As a Tech Risk & Controls Lead in Corporate Technology - Cloud Foundational Services Tech Risk and Tech Controls team, you will be responsible for identifying, and mitigating compliance and operational risks in line with the firm's standards. You will also provide subject matter expertise and technical guidance to technology-aligned process owners, ensuring that implemented controls are operating effectively and in compliance with regulatory, legal, and industry standards. By partnering with various stakeholders, including Product Owners, Business Control Managers, and Regulators, you will contribute to the reporting of a comprehensive view of technology risk posture and its impact on the business. Your advanced knowledge of risk management principles, practices, and theories will enable you to drive innovative solutions and effectively manage a diverse team in a dynamic and evolving risk landscape. **Job responsibilities** + Ensure effective identification, quantification, communication, and management of technology risk, focusing on root cause analysis and resolution recommendations + Develop and maintain robust relationships, becoming a trusted partner with LOB technologists, assessments teams, and data officers to facilitate cross-functional collaboration and progress toward shared goals + Execute reporting and governance of controls, policies, issue management, and measurements, offering senior management insights into control effectiveness and inform governance work + Proactively monitor and evaluate control effectiveness, identify gaps, and recommend enhancements to strengthen risk posture and regulatory compliance **Required qualifications, capabilities, and skills** + 5+ years of experience or equivalent expertise in technology risk management, information security, or related field, emphasizing risk identification, assessment, and mitigation + Familiarity with risk management frameworks, industry standards, and financial industry regulatory requirements + Proficient knowledge and expertise in data security, risk assessment & reporting, control evaluation, design, and governance, with a proven record of implementing effective risk mitigation strategies + Demonstrated ability to influence executive-level strategic decision-making and translating technology insights into business strategies for senior executives **Preferred qualifications, capabilities, and skills** + CISM, CRISC, CISSP, or similar industry-recognized risk and risk certifications are preferred JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans **Base Pay/Salary** Jersey City,NJ $142,500.00 - $200,000.00 / year

We are seeking an experienced and visionary ITSM Leader to establish and own the process and governance of a consistent IT Service Management (ITSM) practice across our ZTD organization. This is a pivotal role for our org, which is in the early stages of ITSM maturity, with each function currently operating its own process. The Global ITSM Leader will design, implement, and govern a consistent, organization-wide approach to incident, change, release, and configuration management-with an initial focus on a consistent major incident management. Success for this role includes (1) creating a single, consistent ITSM process that is adopted across the technology organization, (2) establishing a major incident management is standardized, with clear roles, escalation paths, and reporting (3) ensuring process adherence is measurable, with regular reporting and actionable insights, (4) continuous improvement is embedded with ongoing feedback, training, and process optimization, and (5) stakeholders are engaged and empowered, with a shared commitment to service excellence. POSITION RESPONSIBILITIES ITSM Process Ownership & Design Develop, implement, and continuously improve a unified ITSM process framework for incident, change, release, and configuration management. Lead the design and rollout of a single, robust major incident management process across all technology functions. Ensure processes are documented, scalable, and aligned with industry best practices (e.g., ITIL). Governance & Compliance Establish and maintain governance structures to ensure process adherence and accountability. Define and monitor key performance indicators (KPIs) and metrics to measure process effectiveness, compliance, and improvement. Regularly assess process maturity, identify gaps, and drive initiatives for continuous improvement. Stakeholder Engagement & Change Management Collaborate with technology leaders and teams to ensure buy-in and adoption of standardized ITSM processes. Facilitate training, workshops, and communications to promote process understanding and engagement. Act as a change agent, championing a culture of process excellence and service management. Reporting & Communication Provide regular reporting on process adherence, major incident trends, and improvement initiatives to senior leadership. Communicate process changes, updates, and best practices across the organization. EDUCATION AND EXPERIENCE Bachelor's or master's degree in computer science, Business Administration, or other related field or equivalent work experience. 8+ years' experience in working with ITSM and ITIL frameworks TECHNICAL SKILLS REQUIREMENTS Proven experience leading ITSM initiatives in a complex, multi-functional technology environment. Deep understanding of ITSM frameworks (ITIL certification preferred). Strong process design, implementation, and governance skills. Demonstrated ability to drive change and influence stakeholders at all levels. Experience with ITSM tools/platforms (e.g., ServiceNow, Jira Service Management). Excellent communication, facilitation, and interpersonal skills. Analytical mindset with experience defining and tracking KPIs. The US base salary range for this full-time position is $126,000.00 - $205,000.00. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the base pay target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. This position is also eligible for short-term incentive compensation This position is also eligible for long-term incentives In addition to compensation, Zoetis offers a comprehensive benefits package that supports the physical, emotional and financial wellbeing of our colleagues and their families including healthcare and insurance benefits beginning on day one, a 401K plan with a match and profit-sharing contribution from Zoetis, and 4 weeks of vacation. Visit zoetisbenefits.com to learn more. Full time RegularColleague Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search. Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at ********************************** to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at ********************** site, or (2) via email to/from addresses using only the Zoetis domain of “@zoetis.com”. In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.

Setting new standards for industrial process automation solutions in the metropolitan New York City tristate area, Control Associates, Inc. is a premier provider of process automation systems & software, valves, measurement solutions, pressure management, and asset reliability. We are looking to hire a Valve Technician who will be based out of our headquarters in Allendale, NJ. Established in 1933, Control Associates along with its global process automation business partner, Emerson, specializes in supporting the process control equipment and service needs of the following industries: Life Sciences, Natural Gas Distribution & Transmission, HVAC, Power, Chemical, and Downstream Hydrocarbons. Role: Responsible for Building and Testing of Valve Assemblies Requirements Build and calibrate pneumatic and electric valve and actuator assembles Read and interpret technical documents, including work instructions, drawings, and manuals. Perform visual inspections and quality checks during assembly and disassembly processes. Use hand tools, pneumatic tools, and measuring instruments safely and accurately. Conduct testing and troubleshooting of valve assembles Maintain accurate records and documentation of assembly processes and quality checks. Track all assemblies within the business system software, ERP, and spreadsheets. Test all components for functionality, performance, and accuracy; record all data in ERP. May need to operate forklifts and manage inventory, including picking, staging, and issuing materials. May need to package and prepare products for shipping, coordinating with logistics as needed. Create and maintain a clean, safe work environment in compliance with safety regulations. Follow safety protocols and wear required personal protective equipment (PPE). Demonstrate a short learning curve and eagerness to learn new processes. Show motivation for achievement and internal advancement opportunities. Collaborate with team members and communicate effectively across departments. Must complete formal and factory training for this role, training includes CAI Safety Program, Quality Management and CAI ERP & Cedar Bay System Training, Forklift operation/safety, Emerson Valve Automation Training (Bettis & EIM), Fisher Valve & Regulator Technician Training, FieldVUE Instrumentation & ValveLink. Normal Working Hours: Monday through Friday 8:00 AM to 5:00 PM Some previous experience in a manufacturing, warehouse, or mechanical assembly role; specific valve assembly experience is highly valued. Experience in using precision hand tools, pneumatic tools, and measuring instruments (e.g., calipers, micrometers, torque wrenches). Strong understanding of mechanical assemblies and components. Mechanically inclined with the ability to learn and apply new technical skills quickly. Capable of lifting up to 75 pounds and performing physically demanding tasks throughout the workday. High attention to detail with the ability to work independently and communicate clearly with supervisors and team members. Must be able to prioritize and follow the order of a particular build. Reliable and punctual; must be available to work overtime, holidays, and rotating on-call shifts as needed. Comfortable working in a fast-paced, high-pressure environment with frequent interruptions. Eagerness to learn and grow through both formal training and hands-on experience. Proficient in Microsoft Office, especially Excel; experience with ERP systems is preferred (training provided). High school diploma or equivalent required; technical/trade school or military experience is a strong plus. Please note that work visa sponsorship is not available for this role. This is a direct placement position; third party contracts are not available. This is not a remote opportunity, if not local to Allendale, NJ, relocation to NYC tristate area will be required Control Associates, Inc., offers competitive compensation that include a bonus potential. This role offers an hourly rate of $30-$33/hr. Excellent benefits, including multiple medical plan choices, vision, and dental insurance with coverage for both employees and dependent family members. Medical and dependent care flexible spending benefits, health savings accounts, commuter tax benefit, company paid for long-term disability and life/ADD insurance plans with a buy up option. Paid time off including vacation days, holidays, and sick days Our retirement plans include a 401(k) plan (with company match) and an Employee Stock Ownership Plan (ESOP), is a company-funded benefit that provides additional retirement compensation to qualifying employees. Certification/Training, we provide both in-house and Client/System specific technical training Control Associates Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, creed, race religion, color, national origin, citizenship, disability, sex, marital status, sexual orientation, familial status, gender, ancestry, or liability for services in the U.S. Armed Forces, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment. Control Associates is an equal opportunity employer committed to diversity in the workplace. Control Associates participates in E-Verify. Click here to view E-Verify Participant Learn more about Control Associates: ***********************************

How you'll help us Keep Climbing (overview & key responsibilities) At Delta Air Lines, connection is at the heart of everything we do and guides our every action. We strive to welcome and care for all of our customers during their travels with us and aim to deliver an elevated experience. As a Ground Maintenance Mechanic (GMM) in a motorized role, you will be a part of Delta's Ground Support Equipment team. This opportunity requires 6 months of experience in a vehicle/heavy equipment maintenance environment and an understanding of mechanical, electrical, hydraulic, and pneumatic fields as they apply to industrial powered systems. A GMM (Motorized) performs similar tasks of a semi-skilled vehicle/heavy equipment maintenance mechanic. Summary of responsibilities: Applies appropriate tooling, equipment, and material to accomplish minor maintenance functions including inspections, minor troubleshooting, repairing, removing, and replacing components on select Ground Support Equipment. Assists a Lead Ground Maintenance Technician or a Ground Maintenance Technician on motorized equipment as needed. Completes data entry to record work assignments and will connect with other Company personnel as needed. External Applicants Only - Ground Maintenance Mechanic (Motorized) hired to work at the LGA airport receive a $2,500 sign-on bonus. You will receive $1,250 after 90 days of employment and the remaining $1,250 after 180 days of employment. Eligible Delta employees based in New York City (JFK or LGA) can be reimbursed up to $250 per month for specific transportation expenses incurred while traveling to and from work. Employees using public transit, including trains, buses, subways, ferries or van pools to get to and from JFK or LGA may be eligible. Internal Movement Eligibility Internal Employees: Before applying for this position, please reference the company's Internal Mobility Policy and Residency Policy to ensure you meet all eligibility requirements. You must be in good standing, which includes meeting performance standards and tenure requirements in your current role. For more information, visit the HR portal or contact your manager or HR representative. Compliance with these policies is mandatory for consideration. Delta Air Lines will never ask candidates for money throughout our recruitment process, including for any pre-employment screenings. All email communications with Delta's recruitment team will come from a Delta email domain. If you have any questions about the legitimacy of an outreach from Delta's recruitment team, you can contact ...@delta.com. What you need to succeed (minimum qualifications) Consistently prioritizes safety and security of self, others, and personal data. Embrace diverse people, thinking, and styles. Possesses a high school diploma, GED, or high school equivalency. Is at least 18 years of age and has authorization to work in the United States. Must have a valid driver's license. Must be proficient in English. Ability to lift items weighing between 50 and 70 pounds. Be willing to work a fixed and/or rotating schedule including afternoons, evenings, weekends, and holidays. Must achieve a satisfactory score on entry tests structured to determine ability to perform required tasks. What will give you a competitive edge (preferred qualifications) A detailed understanding of mechanical, electrical, hydraulic, and pneumatic subject areas. Ability to read, comprehend, and apply information found in technical documents, manuals, and schematics. Strong communication while working as a team and coordinating repairs with other Delta personnel and outside vendors. Respond to customers' needs with minimum direction and perform repairs in time-sensitive situations. Completion of a two-year degree at a post-secondary technical school and/or related Military experience. Benefits and Perks to Help You Keep Climbing Our culture is rooted in a shared dedication to living our values - Care, Integrity, Resilience and Servant Leadership - every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way: Competitive salary, industry-leading profit sharing program, and performance incentives. 401(k) with generous company contributions up to 9%. New hires are eligible for up to 2-weeks of vacation. This is earned for use in the following vacation year (April 1 - March 31). In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period. LGA/JFK employees may be reimbursed up to $250/month for specific transportation expenses through the NYC Transit Reimbursement Program. 10 paid holidays per calendar year. Birthing parents are eligible for 12-weeks of paid maternity/parental leave. Non-birthing parents are eligible for 2-weeks of paid parental leave. Comprehensive health benefits including medical, dental, vision, short/long term disability and life insurance benefits. Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages. Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health. Domestic and International space-available flight privileges for employees and eligible family members. Career development programs to achieve your long-term career goals. World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint. Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies. Recognition rewards and awards through the platform Unstoppable Together. Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare.

A leading fire and security solutions provider in New York is seeking a Security Alarm Technician - Programmer for a full-time role. The position involves installing, troubleshooting, and integrating various alarm systems including CCTV and access control. Candidates should have a High School diploma, vocational training, and 2 years of experience in alarm installation. The company offers competitive salary and benefits, ensuring a collaborative work environment and opportunities for professional growth. #J-18808-Ljbffr

Job Title: OR Technician Department: Operating Room Req#: Status: Full-Time Shift: Day Pay Range: $28.92 - $36.29 per hour Pay Transparency: The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. Job Overview: Assists nursing and surgical staff with direct patient care activities. Assumes responsibility for providing technical assistance in the environment of the operating room. Plans and evaluates care provided. Assists in the delivery of quality patient care through utilization of technical skills. Performs technical duties relating to scrub personnel, including smooth, precise, and efficient reaction to all situations, and assists with departmental work as assigned. Participates in staff, patient and/or family education to a degree consistent with personal knowledge base. Participates in unit PI activities. Knows the legal limitations relating to the role of operating room technician and acts accordingly. Qualifications: Required: High School graduate Completion of an O.R. Technician training program. Certifications and Licenses Required: Certification by the Association of Surgery Technologists is required or will be obtained within 3 months of date of hire BLS Certification Scheduling Requirements: Days FT Benefits and Perks: At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees' physical, emotional, social, and financial health. Paid Time Off (PTO) Medical and Prescription Drug Insurance Dental and Vision Insurance Retirement Plans Short & Long Term Disability Life & Accidental Death Insurance Tuition Reimbursement Health Care/Dependent Care Flexible Spending Accounts Wellness Programs Voluntary Benefits (e.g., Pet Insurance) Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more! Choosing RWJBarnabas Health! RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Hi, Greetings Hope you are doing great! I would like to update you on an urgent open position with our esteemed client. Please go through the Job Description. Send me your updated resume and expected rate for the below position Role: Technology Lead - Java, Spring, Web Services (Interview on 19th August) Duration: Full Time Location: New York, NY Qualifications Basic • Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. • At least 4 years of experience with Information Technologies. Preferred • At least 4 years of experience in Java, J2EE, Spring, Hibernate. • At least 3 years of experience with Web services, Web API, REST services • At least 4 years of experience in design experience using best practices, Design Patterns, SDLC, OOP, OOD. • Must be experienced in developing applications using SQL databases, schema, SQL queries. • Must be experienced in GIT and version control systems. • Must be hands-on experienced in MSTest or NUnit, Mocking frameworks, Jasmine, Karma, Cucumber • Must be skilled in Database constructs, schema design, SQL Server or Oracle, SQL Queries, query optimization. • Experience in financial Services/Investment domain. • Strong analytical, logical skills and team leading skills • Experience and desire to work in a Global delivery environment Qualifications • Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. Additional Information All your information will be kept confidential according to EEO guidelines.

The Service Delivery Lead is responsible for ensuring that outsourced IT services are delivered in accordance with the Statement of Work, consistently meeting and enhancing Service Level Agreements (SLAs), and addressing day to day service delivery issues. Key responsibilities include conducting regular performance reviews of the outsourcing partner, managing and updating SLAs and associated metrics, and improving business user satisfaction through effective ticket management in ServiceNow. The role also focuses on maintaining uninterrupted application availability with zero or near zero downtime.The Lead is responsible for ensuring the highest level of service quality, closely liaising with other Service Leads, "ITIL Service Management" process owners and managers, Corporate IT, Architects and other stakeholders to ensure compliance with ConEdison strategy, policies and standards for the entire lifecycle of the services delivered. Required Education/Experience Master's Degree and a minimum of 2 years relevant full-time work experience or Bachelor's Degree and a minimum of 3 years relevant full-time work experience. Preferred Education/Experience Bachelor's Degree in IT, Computer Science, Business Administration, Engineering or decision sciences including mathematics, analytics and/or quantitative methods and a minimum of 3 years relevant full-time work experience in developing applications/databases, troubleshooting technical issues, and knowledge of project management methodology including supervisory experience. Relevant Work Experience Extensive experience working within an IT organization supporting delivery of business-critical services, preferred. Strong background in application support and operational issue resolution, ensuring minimal service disruption, preferred. Proven ability to lead meetings, coordinate stakeholders, and drive alignment across IT and business teams, preferred. Demonstrates strong work ethic, integrity, and accountability in managing service delivery outcomes, preferred. Skilled at managing shifting priorities and multiple assignments while meeting schedule and budget expectations, preferred. Experience leading application support teams to maintain high service quality and performance, preferred. Hands on experience developing applications/databases, providing deeper insight into technical service issues, preferred. Proficient in managing supplier/vendor contracts and ensuring adherence to SLAs, performance targets, and compliance requirements, preferred. Possesses formal Project Management and/or Business Analysis skills to support planning, transitions, and continuous improvement initiatives, preferred. Experienced contributor to medium- to large-scale system development projects, with strong technical understanding supporting effective service oversight, preferred. Skills and Abilities Effective negotiation skills Effective interpersonal skills Strong written and verbal communication skills Excellent organizational skills Demonstrated problem solving skills Must be proficient in Microsoft Office including Word, Excel, Outlook and PowerPoint, etc. Licenses and Certifications Driver's License Required Physical Demands Sit or stand to use a keyboard, mouse, and computer for the duration of the workday Additional Physical Demands The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays. Must be able and willing to travel within Company service territory, as needed. Flexible and able to work off-hours to support deployments, resolve production problems or respond to corporate emergencies, as needed. Core Responsibilities Maintain relationship with outsourced partner to ensure the effective delivery of services in scope and act as contact person with IT partner regarding service delivery requirements, issues, changes and performance. Manage and oversee performance relative to Service Level Agreements. Conduct regular service reviews; follow escalation procedure where appropriate. As operational problems occur, review recovery and permanent fix plans; Follow up on root-cause and trend analyses to identify areas of improvement in services in scope. Review and authorize work orders / requests and ensure that all required ConEdison approvals are obtained. Oversee operational change management: review change requests, participate in change meetings as required, approve changes within decision making authority, administer change freezes, review and approve post implementation reviews and reporting. Ensure IT partners performance of any compliance and controls items. Support the appropriate implementation of Transition, Transformation and continuous improvement initiatives. Support IT process improvement including recommending opportunities for systems or process improvements. Perform other related tasks and assignments as needed.