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Fleet Technician
Primo Brands
Service technician job in New York, NY
Primo Brands is a leading branded beverage company in North America with a focus on healthy hydration. We are proud to offer an extensive and iconic portfolio of highly recognizable, sustainably sourced, and conveniently packaged branded beverages distributed across more than 150,000 retail outlets.
Compensation: $40 / hour + Paid OT
Location: Bronx, NY
Schedule: Monday to Friday, 4AM to 12:30PM
Responsibilities:
The Fleet Mechanic position is responsible for preventive maintenance, troubleshooting, diagnosis and repair of fleet vehicles and equipment as assigned.
Maintain, troubleshoot, and repair all fleet vehicles within assigned Primo Water North America locations.
Respond to field service calls.
Order mechanical components, services and parts and maintain inventory.
Perform and document all phases of vehicle maintenance and repair, including diagnostics.
Maintain communication with drivers and management regarding maintenance and service of vehicles and equipment.
Maintain a unit history file for each vehicle
Qualifications:
Must be 21 years of age or older.
Experience with both diesel /propane vehicles and air brake systems, preferably with heavy duty vehicles.
Engine and Chassis Diagnostic software experience.
Focus on safe work practices and high quality while executing duties under minimal supervision.
Accurately record and document all maintenance activity.
Ability to use fleet software for vehicle maintenance tracking, input work orders, and inventory management.
Workflow -- Daily Vehicle Inspection Report (DVIR) and US DOT requirements for commercial vehicles.
Ability to lift parts and equipment weighing up to 50 pounds.
Must have own set of personal tools.
Ability to meet Department of Transportation (DOT) driver qualification policy requirements.
CDL preferred; ability to obtain within six (6) months of entering the position (CDL may be required in some locations)
Primo Brands' established portfolio includes billion-dollar brands Poland Spring and Pure Life , premium brands like Saratoga and Mountain Valley , regional leaders such as Arrowhead , Deer Park , Ice Mountain Ozarka , and Zephyrhills , purified brands, Primo Water and Sparkletts , and flavored and enhanced brands like Splash and AC+ION . Our extensive direct-to-consumer offerings and industry-leading line-up of innovative water dispensers create consumer connectivity through recurring water purchases across Water Direct, Water Exchange, and Water Refill. At Primo Brands, our more than 11,000 associates are at the heart of what we do and deliver on our mission to provide healthy hydration to consumers wherever, however and whenever they want it. We believe in fostering a respectful culture, which values our associates who are deeply invested in quality hydration, our communities, and the sustainability of our packaging and water sources for generations to come.
Primo Brands is proud to be an Equal Opportunity and Affirmative Action employer, seeking to create a welcoming and diverse environment. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.
Candidates must possess strong English language skills to effectively communicate with customers and provide exceptional service. Proficiency in English is essential for understanding customer needs, resolving inquiries, and collaborating with team members.
$40 hourly Auto-Apply 1d ago
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Onsite Field Service Technician - Printers
Revolution Technologies
Service technician job in New York, NY
*** MUST have break/fix experience with MFD/office printers ***
Installs, operates, maintains, repairs and modifies equipment. Conducts technical analysis of product implementations, modifications and enhancements to product in accordance with specific customer specifications and implementations. Troubleshoots technical problems and issues, determines technical solution in accordance with product and customer specifications, and recommends actions to company or customer representatives for coordinate product solution. Assess product needs in accordance with customer specifications. Conducts technical training and product briefing with customers, vendors and company representatives. Acts as local on-site representative to customer's organization.
This position is for an onsite customer dedicated position in Bronx NY. Responsible for the overall remedial and scheduled service for customer devices under contract. Provides quality service execution performance to meet or exceed Customer commitments resulting in high levels of Customer Satisfaction.
JOB DESCRIPTION:
Onsite ServiceTechnician supporting large medical facility. M-F work hours 8-4:30 on site contract requirement - No Remote or Hybrid work.
Delivery and installation of printer supplies, maintains, repairs equipment.
Conducts technical analysis of product implementations, to product in accordance with specific customer specifications and implementations.
Troubleshoots technical problems and issues, determines technical solution in accordance with product and customer specifications, and recommends actions to Client representatives to coordinate product solution.
Assess product needs in accordance with customer specifications.
Conducts technical training and product briefing with customers, vendors and company representatives.
RESPONSIBILITIES:
Work within multiple systems to accept and respond to dispatched service and supply calls within Customer SLA commitments
Accurately diagnose, repair & maintain product(s) and accessories in peak operating condition within published electrical, mechanical and print quality specifications.
Effectively schedule calls to manage SLA requirements across assigned activities.
Ensure regular and effective communications with customers to ensure awareness of call acceptance, ETA, status and closure.
Assist customer with any reported issues or questions on customer product(s).
Train Customer on appropriate usage of customer product & features.
Ensure proper repair and maintenance procedures are performed on identified device(s) and Total Service Call
Procedures are completed prior to leaving customer site.
Follow prescribed administration procedures to ensure proper collection and reporting of required data, including, but not limited to; call acceptance, status updates, call closure and debrief, parts return and tracking.
Provide Meter Reads on Devices as needed
Present a positive image through proper attire, communication skills and personal grooming.
ADDITIONAL RESPONSIBILITIES:
Assumes other special activities, responsibilities, and special projects from time to time as directed.
EXPERIENCE AND SKILLS:
2-3 years experience in servicing printers, hard copy devices, or imaging products preferred.
Strong electro-mechanical aptitude.
Excellent driving record.
Valid NY driver's license.
Reliable Transportation Required
Sound administrative & computer skills.
Microsoft Office Suites is Desirable
Experience and knowledge of Client Products desirable
Ability to frequently and properly lift up to 60 pounds
$50k-79k yearly est. 4d ago
Security Alarm Technician - Programmer
High Rise Fire Protection Corp 4.1
Service technician job in New York, NY
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
Security Alarm Technician - Programmer
Full Time Brooklyn, NY, US
5 days ago Requisition ID: 1162
Salary Range: $25.00 To $36.00 Hourly
High Rise Fire and Security, affectionately known as High Rise, founded in 1992, is a leading fire alarm, life safety and security systems solutions provider. We provide a broad range of products and services including, but not limited to, the design, installation, service and maintenance of Fire Alarm, Auxiliary Radio Communication, Area of Refuge, Parking Garage Gas Detection, Card Access, Camera Surveillance, Video Intercom and Intrusion Systems. High Rise is an Edwards Systems Technology (EST) Strategic Partner and a multi-year winner of “Strategic Partner of the Year Award” for the Northeast Region.
We are the first North American member of the SCUTUM Group. SCUTUM, founded in 1989, is a fast-growing, privately owned, leading European life safety company with offices in France, Germany, United Kingdom, Belgium, the Netherlands and Luxembourg. SCUTUM complements our solutions with additional products, services and expertise in electronic security, cyber security and defense security with an Artificial Intelligence (AI) platform.
At High Rise, we pride ourselves on our ability to maintain thorough and up-to-date industry knowledge as well as provide expertise in local code requirements. Our employees are equipped with comprehensive knowledge and extensive experience in providing life safety system solutions throughout New York City Metro Area and the South Florida market. We are looking for a Systems Security Technician to Install, Service, Troubleshoot, Test, Program & Integrate systems with regard to Intrusion, Card Access, Surveillance CCTV, and Intercom products.
Required Education and Experience
High School Diploma or GED equivalent / Some Vocational School / 6 months to 2 years trade school certification and 2 years of alarm installation/service experience
Working knowledgeable in service, operation, and programming of Intrusion, Access Control & CCTV systems, including IP devices and network services
Experience in Honeywell, DMP, Keyscan, Brivo, Speco, Napco, Exacqvision, Avigilon- a plus.
Essential Duties and Responsibilities
Perform Install-to-termination for Access Control; program and commission site systems
Mount and position CCTV cameras, integrate to NVR, and set up surveillance functions
Install, program, test, and demonstrate Intrusion and Intercom system operations
Configure IP network devices for interoperability of security devices
Troubleshoot systems and perform other duties as required to ensure systems are functioning properly and satisfy code as applicable
Establish and maintain effective working relationships with both internal and external clients
Complete miscellaneous tasks as assigned such as job-site clean-up
Work independently and/or as part of a team with Manager, Project Engineer, Electrical Installers to ensure best practices
Work overtime as required; participate in on-call rotation; maintain a clean and professional image
Skills and Knowledge
Understanding of Windows operating systems and overall IT network topology
Capable of working with LAN / WAN and network applications
Demonstrate proficiency in reading and understanding electrical schematics, CAD drawings and related documents for their use in low voltage applications
Safe use of hand and power tools such as hammer drills, masonry saws, voltmeter, cable, tone generator, signal, soldering & RJ crimp terminations
Understanding of electronics theories and principles (Ohm's Law, AC/DC, etc.)
Proficiency in report-writing procedures
Capable of lifting up to 50lbs and climb ladders when required in an indoor and outdoor work environment
Basic project and time management skills
Good listening, verbal, and written communication skills
Understanding of all company policies and procedures
Ability to effectively demonstrate and integrate the company client service model after having completed the training
Compensation and Benefits
Competitive base salary plus bonus
Expense account
Full Medical and Dental coverage (Individual & Family)
Disability insurance
Paid Vacations and Holidays
401k plan with additional company contributions
Profit sharing
Life insurance
Other Benefits
Ongoing company sponsored certifications and technical training
Access to industry training and tuition reimbursement
Company laptop & iPad
High Rise offers variety of exciting career development opportunities within the organization which begins with the assignment of your own Career Development Planner (CDP)™. We have a robust learning and development platform that provides training and mentoring to employees at all levels of the organization. Employees are offered the opportunity to take part in a range of internal training initiatives to hone their existing skills and continue to grow professionally in accordance with the changing external environment. In addition, our peer-to-peer coaching program and emphasis on dynamic information exchange between teams ensures that our people are challenged intellectually and given the opportunity to succeed in their role.
Our organization is growing, dynamic, and proud of our culture in providing a collaborative work environment where employees are consistently engaged and work together to provide top quality service. This is what makes us one of the best small companies to work for in New York, according to the New York State Society for Human Resource Management (NYS-SHRM).
Come explore the possibilities at High Rise
#J-18808-Ljbffr
$25-36 hourly 2d ago
HVAC & Building Systems Technician
Verizon Communications 4.7
Service technician job in New York, NY
A leading telecommunications company is seeking an experienced technician to maintain HVAC and mechanical systems. The role involves ensuring systems operate efficiently by performing repairs and inspections. Candidates should have a valid refrigeration license and the Universal Technician Certification. The salary range is from $775.50 to $2,159.00 weekly, depending on experience and location. Join this dynamic team to drive innovation and excellence in building operations.
#J-18808-Ljbffr
$775.5-2.2k weekly 4d ago
Maintenance Technician
Lakeside Manor
Service technician job in New York, NY
Lakeside Manor is an assisted living facility in Staten Island, NY. With a commitment to quality care, Lakeside Manor serves its community through comprehensive health services and a compassionate team dedicated to resident well-being. Potential candidates can look forward to joining a reputable organization known for its exceptional standards in health care.
Role Description
This is a full-time, on-site role for a Maintenance Technician located in Staten Island, NY. The Maintenance Technician will be responsible for performing day-to-day maintenance tasks, troubleshooting equipment issues, conducting preventive maintenance, and repairing various types of equipment. The technician will ensure that all systems are functioning efficiently and safely, contributing to the smooth operation of the facility.
Qualifications
Skills in Equipment Maintenance and Industrial Maintenance
Proficiency in Troubleshooting and Preventive Maintenance
Experience in Maintenance & Repair
Strong problem-solving abilities and attention to detail
Excellent communication and teamwork skills
Ability to work independently and manage multiple tasks
General proficiency in skills to maintain an assisted living facility.
Salary is $22-$35 an hour depending on qualifications and experience
Employee contribution Medical insurance offered.
PTO and sick time
$22-35 hourly 1d ago
Appliance Service Technician Trainer 2 - 16357
Transcend Solutions 4.2
Service technician job in Little Ferry, NJ
Work Schedule: Fully On-Site
Assignment Length: 3+ months (90 Days), with 90-day renewal options thereafter
**NO C2C due to client restrictions**
Top Skills:
MUST have experience in appliance repair
Excellent communication, interpersonal, and organizational skills
Ability to train in front of large audiences
Ability to create a comprehensive training plan based on course needs
Please note: The position will require travel and a $5K+ limit credit card for travel expenses (reimbursed by client). Travel on average of 50% (every other week), usually never more than 2 weeks in a row.
Position Overview:
Primary purpose of this position is to effectively train our client's authorized service network technicians on all CE products as well as content and video creation.
Responsibilities and Duties:
Develop and Deliver Training:
Create comprehensive training programs, including classroom instruction and practical, hands-on sessions covering a range of household appliances (e.g., refrigerators, washers, dryers, ovens, etc.).
Deliver clear, engaging, and effective training sessions tailored to various skill levels.
Combination of classroom, virtual, and OJT training is required.
Curriculum and Material Development:
Design and update training manuals, guides, and digital resources in line with current industry standards and technological advancements.
Evaluate and incorporate new techniques, tools, and safety protocols into the curriculum.
Ability to create content with PowerPoint, as well as basic excel skills a must.
Assessment and Mentorship:
Evaluate trainees' progress through practical assessments, quizzes, and hands-on demonstrations.
Provide constructive feedback and one-on-one coaching to ensure continuous improvement and skill development.
Analyze training results, based on set KPI goals.
Maintain Industry Standards:
Ensure all training sessions adhere to industry best practices and safety regulations.
Stay up to date with the latest trends, tools, and technological advancements in appliance repair.
Collaboration and Communication:
Work closely with technical experts, industry partners, and management to align training programs with business objectives and customer needs.
Facilitate open communication channels for trainees to ask questions and share insights.
Background/Experience Required:
Education and Years of Experience: High School diploma
Minimum of 1+ years in the appliance repair industry either as a trainer or servicetechnician.
Previous background in training is preferred, but not necessary
Minimum of High School diploma
Necessary Skills and Attributes:
Excellent communication, interpersonal, and organizational skills
Ability to train in front of large audiences
Ability to create a comprehensive training plan based on course needs
Skills in MS Office applications including Excel and PowerPoint
Ability to learn new things quickly
Physical/Mental Demands:
Because our client's service network is spread across the domestic US, there is requirement to travel at minimum of 50%, and up to 80% at times. With a combination of classroom, virtual and OJT training, a candidate needs to be flexible with working conditions. Classroom will require a lot of standing; up to 7 hours possible. Virtual will require the ability to conduct training via Webex. OJT will require a candidate to conduct training while inside our customers' homes and working on their products. Work is sometimes performed in an office environment, thus the ability to operate a computer keyboard and view a video display terminal more than 50% of work time, including prolonged periods of time. The movement and transportation of equipment could be up to 300 pounds. Performs work under time schedules and stress which are normally periodic or cyclical, including time sensitive deadlines, intellectual challenges and project management deadlines. May require working additional hours beyond normal schedule.
$35k-53k yearly est. 2d ago
Heat Treatment Technician
Taurus Industrial Group, LLC 4.6
Service technician job in Rockaway, NJ
Heat Treatment Technicians are responsible for conducting a process where metal and alloy materials are treated using heat to alter their physical, and sometimes chemical, properties.
This process makes the material more desirable or useful for specific applications.
Their duties and responsibilities include:
Setting up and operating heat treatment equipment based on job specifications
Monitoring machines to ensure they maintain the correct conditions during the heat treatment process
Performing inspections to evaluate the physical properties of materials after heat treatment
Conducting routine maintenance and troubleshooting on heat treatment machinery and equipment
Working with engineers and other technicians to develop and implement heat treatment plans
Ensuring compliance with safety procedures and regulations during all heat treatment operations
Interpreting and adhering to blueprints, technical drawings, and plans
Documenting and reporting on the process and results of heat treatment procedures
Inspecting finished products to ensure they meet quality standards and specifications
Calibrating and maintaining heat treatment equipment to ensure it operates at optimal levels
Job Type: Contract
Work Location: On the road
BE SURE TO APPLY ON OUR WEBSITE:
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$45k-70k yearly est. 1d ago
OR Technician
Cooperman Barnabas Medical Center
Service technician job in Newark, NJ
Job Title: OR Technician
Department: Operating Room
Req#:
Status: Full-Time
Shift: Day
Pay Range: $28.92 - $36.29 per hour
Pay Transparency:
The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.
The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.
Job Overview:
Assists nursing and surgical staff with direct patient care activities. Assumes responsibility for providing technical assistance in the environment of the operating room. Plans and evaluates care provided. Assists in the delivery of quality patient care through utilization of technical skills. Performs technical duties relating to scrub personnel, including smooth, precise, and efficient reaction to all situations, and assists with departmental work as assigned. Participates in staff, patient and/or family education to a degree consistent with personal knowledge base. Participates in unit PI activities. Knows the legal limitations relating to the role of operating room technician and acts accordingly.
Qualifications:
Required:
High School graduate
Completion of an O.R. Technician training program.
Certifications and Licenses Required:
Certification by the Association of Surgery Technologists is required or will be obtained within 3 months of date of hire
BLS Certification
Scheduling Requirements:
Days
FT
Benefits and Perks:
At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees' physical, emotional, social, and financial health.
Paid Time Off (PTO)
Medical and Prescription Drug Insurance
Dental and Vision Insurance
Retirement Plans
Short & Long Term Disability
Life & Accidental Death Insurance
Tuition Reimbursement
Health Care/Dependent Care Flexible Spending Accounts
Wellness Programs
Voluntary Benefits (e.g., Pet Insurance)
Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!
Choosing RWJBarnabas Health!
RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.
RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.
$28.9-36.3 hourly 8h ago
Technology Client Services Attorney
Latham & Watkins LLP 4.9
Service technician job in New York, NY
About Latham & Watkins
Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration.
About the Role
The Technology Client Services Attorney is an integral part of Latham's Technology & Information Services team. This role will be responsible for communicating and presenting to the firm's clients about innovative technology initiatives, including artificial intelligence and legal technology, aimed at enhancing client service, as well as assisting the Director in developing and supporting the goals of the client services program within the Technology & Information Services Department. This role will be located in either our New York, Washington D.C., or Chicago office. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence.
Responsibilities & Qualifications
Other key responsibilities include:
Continuously monitoring and evaluating the firm's technology offerings, including artificial intelligence, as well as current and emerging technologies and market trends that could enhance legal service delivery, and providing insights and making strategic recommendations to senior management to benefit the firm's clients
Guiding partners in effectively discussing technology with their clients by providing coaching and support, developing and delivering client-focused presentations that highlight strategic technology initiatives, and ensuring partners are equipped to communicate the benefits of emerging technologies in enhancing legal services
Collaborating with the New Business, Client Engagement, and other Business Development teams to keep informed of strategic and emerging clients of the firm and developing technology-related content for panels, pitches, RFPs, and client surveys
Developing and maintaining communications, talking points, presentations, and other materials about legal technology trends, artificial intelligence, and technology tools with a client-centric focus
Collaborating with the Innovation & AI team to share information about technology initiatives, client feedback, and client workshop and training opportunities
Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains
We'd love to hear from you if you:
Display excellent writing skills, including the ability to explain technical systems and concepts in plain language
Possess excellent operational skills (e.g., organizing, planning, problem-solving, and decision-making)
Demonstrate well-developed and professional interpersonal skills, with the ability to interact effectively with people at all organizational levels of the firm
And have:
A bachelor's degree or an equivalent, preferably a J.D. or equivalent
A minimum of five (5) years of relevant experience
Law firm or professional service experience, preferably
Benefits & Additional Information
Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham's comprehensive benefit program which includes:
Healthcare, life and disability insurance
A generous 401k plan
At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure
Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
Professional development programs
Employee discounts
Affinity groups, networks, and coalitions for lawyers and staff
Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race (including, but not limited to, hair texture and protective hairstyles), color, religion, sex, age, national origin, sexual orientation, gender identity, veteran status (including veterans of the Vietnam era), gender expression, marital status, or any other characteristic or condition protected by applicable statute.
Please click here to view the full job description for this role.
Please click here to review your rights under U.S. employment laws. #MidSenior #LI-OI1
Pay Range USD $175,000.00 - USD $200,000.00 /Yr.
$175k-200k yearly Auto-Apply 18d ago
Technology Lead - Java/J2ee webservices
Avance Consulting Services 4.4
Service technician job in Jersey City, NJ
Hi, Greetings Hope you are doing great! I would like to update you on an urgent open position with our esteemed client. Please go through the Job Description. Send me your updated resume and expected rate for the below position Role: Technology Lead - Java/J2ee webservices
Duration: Full TIme
Location: New York / Jersey City NJ
Qualifications
Basic
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 4 years of experience with Java/J2ee Technologies.
Preferred
• At least 4 years of experience in Java and J2EE technologies
• At least 4 years of hands-on development experience to produce high-quality Java J2E/Rest API for the project
• At least 4 years of working experience on java frameworks like Spring, Struts etc.
• At lead 1 year working experience in Pl/SQL
• Ability to develop and optimize Oracle routines.
• Ability to finalize requirements documents by participating in requirements reviews and sign-off sessions to confirm understanding and validate business requirements.
• Ability to work with other developers as required to integrate the core infrastructure and transaction web applications with the core workflow and configuration components.
•Exposure to working in Agile environment
• At least 4 years of experience in software development life cycle.
• At least 4 years of experience in Project life cycle activities on development and maintenance projects.
• At least 4 years of experience in Design and architecture review.
• Ability to work in team in diverse/ multiple stakeholder environment
• Experience to Financial Services domain
• Analytical skills
• Experience and desire to work in a Global delivery environment
Qualifications
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$105k-150k yearly est. 60d+ ago
Service Delivery Lead IT BSD Outsourced Run App Support
Con Edison, Inc. 4.9
Service technician job in New York, NY
The Service Delivery Lead is responsible for ensuring that outsourced IT services are delivered in accordance with the Statement of Work, consistently meeting and enhancing Service Level Agreements (SLAs), and addressing day to day service delivery issues. Key responsibilities include conducting regular performance reviews of the outsourcing partner, managing and updating SLAs and associated metrics, and improving business user satisfaction through effective ticket management in ServiceNow. The role also focuses on maintaining uninterrupted application availability with zero or near zero downtime.The Lead is responsible for ensuring the highest level of service quality, closely liaising with other Service Leads, "ITIL Service Management" process owners and managers, Corporate IT, Architects and other stakeholders to ensure compliance with ConEdison strategy, policies and standards for the entire lifecycle of the services delivered. Required Education/Experience
* Master's Degree and a minimum of 2 years relevant full-time work experience or
* Bachelor's Degree and a minimum of 3 years relevant full-time work experience.
Preferred Education/Experience
* Bachelor's Degree in IT, Computer Science, Business Administration, Engineering or decision sciences including mathematics, analytics and/or quantitative methods and a minimum of 3 years relevant full-time work experience in developing applications/databases, troubleshooting technical issues, and knowledge of project management methodology including supervisory experience.
Relevant Work Experience
* Extensive experience working within an IT organization supporting delivery of business-critical services, preferred.
* Strong background in application support and operational issue resolution, ensuring minimal service disruption, preferred.
* Proven ability to lead meetings, coordinate stakeholders, and drive alignment across IT and business teams, preferred.
* Demonstrates strong work ethic, integrity, and accountability in managing service delivery outcomes, preferred.
* Skilled at managing shifting priorities and multiple assignments while meeting schedule and budget expectations, preferred.
* Experience leading application support teams to maintain high service quality and performance, preferred.
* Hands on experience developing applications/databases, providing deeper insight into technical service issues, preferred.
* Proficient in managing supplier/vendor contracts and ensuring adherence to SLAs, performance targets, and compliance requirements, preferred.
* Possesses formal Project Management and/or Business Analysis skills to support planning, transitions, and continuous improvement initiatives, preferred.
* Experienced contributor to medium- to large-scale system development projects, with strong technical understanding supporting effective service oversight, preferred.
Skills and Abilities
* Effective negotiation skills
* Effective interpersonal skills
* Strong written and verbal communication skills
* Excellent organizational skills
* Demonstrated problem solving skills
* Must be proficient in Microsoft Office including Word, Excel, Outlook and PowerPoint, etc.
Licenses and Certifications
* Driver's License Required
Physical Demands
* Sit or stand to use a keyboard, mouse, and computer for the duration of the workday
Additional Physical Demands
* The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
* Must be able and willing to travel within Company service territory, as needed.
* Flexible and able to work off-hours to support deployments, resolve production problems or respond to corporate emergencies, as needed.
Core Responsibilities
* Maintain relationship with outsourced partner to ensure the effective delivery of services in scope and act as contact person with IT partner regarding service delivery requirements, issues, changes and performance.
* Manage and oversee performance relative to Service Level Agreements. Conduct regular service reviews; follow escalation procedure where appropriate.
* As operational problems occur, review recovery and permanent fix plans; Follow up on root-cause and trend analyses to identify areas of improvement in services in scope.
* Review and authorize work orders / requests and ensure that all required ConEdison approvals are obtained.
* Oversee operational change management: review change requests, participate in change meetings as required, approve changes within decision making authority, administer change freezes, review and approve post implementation reviews and reporting.
* Ensure IT partners performance of any compliance and controls items.
* Support the appropriate implementation of Transition, Transformation and continuous improvement initiatives.
* Support IT process improvement including recommending opportunities for systems or process improvements.
* Perform other related tasks and assignments as needed.
$102k-121k yearly est. 8d ago
Tech Risk and Controls Lead - Cloud Services
Jpmorgan Chase 4.8
Service technician job in Jersey City, NJ
Join our team to play a pivotal role in mitigating tech risks and upholding operational excellence, driving innovation in risk management. As a Tech Risk & Controls Lead in Corporate Technology - Cloud Foundational Services Tech Risk and Tech Controls team, you will be responsible for identifying, and mitigating compliance and operational risks in line with the firm's standards. You will also provide subject matter expertise and technical guidance to technology-aligned process owners, ensuring that implemented controls are operating effectively and in compliance with regulatory, legal, and industry standards. By partnering with various stakeholders, including Product Owners, Business Control Managers, and Regulators, you will contribute to the reporting of a comprehensive view of technology risk posture and its impact on the business. Your advanced knowledge of risk management principles, practices, and theories will enable you to drive innovative solutions and effectively manage a diverse team in a dynamic and evolving risk landscape.
**Job responsibilities**
+ Ensure effective identification, quantification, communication, and management of technology risk, focusing on root cause analysis and resolution recommendations
+ Develop and maintain robust relationships, becoming a trusted partner with LOB technologists, assessments teams, and data officers to facilitate cross-functional collaboration and progress toward shared goals
+ Execute reporting and governance of controls, policies, issue management, and measurements, offering senior management insights into control effectiveness and inform governance work
+ Proactively monitor and evaluate control effectiveness, identify gaps, and recommend enhancements to strengthen risk posture and regulatory compliance
**Required qualifications, capabilities, and skills**
+ 5+ years of experience or equivalent expertise in technology risk management, information security, or related field, emphasizing risk identification, assessment, and mitigation
+ Familiarity with risk management frameworks, industry standards, and financial industry regulatory requirements
+ Proficient knowledge and expertise in data security, risk assessment & reporting, control evaluation, design, and governance, with a proven record of implementing effective risk mitigation strategies
+ Demonstrated ability to influence executive-level strategic decision-making and translating technology insights into business strategies for senior executives
**Preferred qualifications, capabilities, and skills**
+ CISM, CRISC, CISSP, or similar industry-recognized risk and risk certifications are preferred
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
**Base Pay/Salary**
Jersey City,NJ $142,500.00 - $200,000.00 / year
$142.5k-200k yearly 58d ago
Technology Services Strategic Operations Lead
6232-Vogue International Legal Entity
Service technician job in Summit, NJ
Kenvue is currently recruiting for a:
Technology Services Strategic Operations Lead
What we do
At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we're the house of iconic brands - including NEUTROGENA , AVEENO , TYLENOL , LISTERINE , JOHNSON'S and BAND-AID that you already know and love. Science is our passion; care is our talent.
Who We Are
Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated. We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage - and have brilliant opportunities waiting for you! Join us in shaping our future-and yours. For more information, click here.
Role reports to:
Dir Consumer RIM Governance Operations
Location:
North America, United States, New Jersey, Summit
Work Location:
Hybrid
What you will do
The Technology Services Operations Report Lead is responsible for analyzing, designing, and delivering project solutions while collaborating with teams to improve processes and ensure timely resolution of system issues. The TS Operations Report Lead delivers automation and portfolio data analysis and reporting for Kenvue Technology Services. You will provide technical support, manage stakeholder satisfaction, and maintain the integrity and security of operational environments:
Key Responsibilities
Baseline security architecture and interfaces in scope for automation and analytics
Create/prioritize automation & analytic backlog
Review Kenvue created tools/data/documents for conveyance that relate to automation / analytic data infrastructure
Completes Close & Accrual reporting / submissions
Create & Distribute Ad hoc reporting including rolling forecast with support of Kenvue Finance Team
Delivery of Pillar , Budget, & Purchase Orders
Lead cross-functional analysis and troubleshooting initiatives to identify operational bottlenecks, resolve system malfunctions promptly, and recommend innovative solutions for process optimization.
What we are looking for
Required Qualifications
Bachelor's degree required or the equivalent with 4-6 years of relevant experience in technology services operations or related fields. Master's Degree preferred.
Proven expertise in project and program management methodologies, tools, and best practices.
Exceptional communication skills, capable of effectively engaging with stakeholders at all organizational levels and across diverse teams.
Strong financial acumen including experience in business case development and budget management.
Strong Microsoft Excel skills; Knowledge, understanding, and practical experience employing key excel formulas. Practical experience using complex formulas, experience in cleaning excel file data, an experience visualizing data within excel
Must have experience with Power Query M coding language
Light Experience with additional Microsoft programming languages; Power Fx, ODATA, and Workflow Definition Language (WDL) frequently in automation engineering.
Experience working with end users/customers
Desired Qualifications
Proficiency in advanced data analytics platforms and programming languages to manipulate and interpret complex datasets.
Demonstrated ability to innovate reporting frameworks that enhance clarity and strategic value for diverse stakeholders.
Strong aptitude for predictive analytics and experience applying machine learning techniques to operational data.
Demonstrated ability to lead, influence, and collaborate within complex matrix organizations and cross-functional, cross-regional teams.
Experience with Big Data technologies, data lakes, data warehousing, or business intelligence solutions.
Skilled in researching, validating, and implementing innovative technology solutions using appropriate methodologies.
Ability to integrate diverse system capabilities and optimize resource utilization to meet operational objectives.
Experience in providing leadership and oversight to contract personnel and project teams to ensure quality and compliance.
Commitment to continuous professional development and staying current with industry trends through ongoing education and training.
Business/Accounting related background blended with IT or Computer Science Studies
Background or skills related to financial reporting for a global company, or skills in procurement work
Strong Practical Experience developing solutions using Power Fx
Experience with Visual Basic Coding Language
#LI-SR1
What's in it for you
Annual base salary for new hires in this position ranges:
$90,100.00 - $127,200.00
This takes into account a number of factors including work location, the candidate's skills, experience, education level & other job-related factors.
Competitive Benefit Package*
Paid Company Holidays, Paid Vacation, Volunteer Time & More!
Learning & Development Opportunities
Kenvuer Impact Networks
This list could vary based on location/region
*Note: Total Rewards at Kenvue include salary, bonus (if applicable) and benefits. Your Talent Access Partner will be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the recruitment & hiring process.
Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation.
$90.1k-127.2k yearly Auto-Apply 2d ago
Tech Risk and Controls Lead - Cloud Services
JPMC
Service technician job in Jersey City, NJ
Join our team to play a pivotal role in mitigating tech risks and upholding operational excellence, driving innovation in risk management.
As a Tech Risk & Controls Lead in Cloud Foundational Services, you will be responsible for identifying, and mitigating compliance and operational risks in line with the firm's standards within our Cloud environment. You will also provide subject matter expertise and technical guidance to technology-aligned process owners, ensuring that implemented controls are operating effectively and in compliance with regulatory, legal, and industry standards. By partnering with various stakeholders, including Product Owners, Business Control Managers, and Regulators, you will contribute to the reporting of a comprehensive view of technology risk posture and its impact on the business. Your advanced knowledge of risk management principles, practices, and theories will enable you to drive innovative solutions and effectively manage a diverse team in a dynamic and evolving risk landscape.
Job responsibilities
Ensure effective identification, quantification, communication, and management of technology risk, focusing on root cause analysis and resolution recommendations in Cloud environments
Develop and maintain robust relationships, becoming a trusted partner with business technologists, assessments teams, and data officers to facilitate cross-functional collaboration and progress toward shared goals
Execute reporting and governance of controls, policies, issue management, and measurements, offering senior management insights into control effectiveness and inform governance work
Proactively monitor and evaluate control effectiveness, identify gaps, and recommend enhancements to strengthen risk posture and regulatory compliance
Required qualifications, capabilities, and skills
5+ years of experience or equivalent expertise in technology risk management, information security, or related field, emphasizing risk identification, assessment, and mitigation
Familiarity with risk management frameworks, industry standards, and financial industry regulatory requirements
Proficient knowledge and expertise in data security, risk assessment & reporting, control evaluation, design, and governance, with a proven record of implementing effective risk mitigation strategies
Knowledge of security controls, and vulnerability management in public cloud environments
Knowledge of IT control policies related to the Public Cloud
Strong interpersonal skills and a proven ability to work effectively with diverse teams to achieve common goals
Demonstrated ability to influence executive-level strategic decision-making and translating technology insights into business strategies for senior executives
Preferred qualifications, capabilities, and skills
CISM, CRISC, CISSP, Cloud or similar industry-recognized risk and risk certifications are preferred
Ability to prioritize and work in a global environment, partnering with global cloud-security product management teams to enhance cloud-security products
Experience in managing and securing cloud environments, including AWS, Azure, or Google Cloud Platform
Proven track record of implementing cloud-native security controls and risk mitigation strategies
Experience in cloud architecture and design, with a focus on security and compliance
Familiarity with cloud compliance frameworks and standards such as ISO 27001, SOC 2, and GDPR
Knowledge of Technology Risk and Control tools (CORE, Archer etc.)
$89k-143k yearly est. Auto-Apply 60d+ ago
Mobile Forklift Technician
C&C Lift Truck 3.9
Service technician job in Secaucus, NJ
MECHANICS NEEDED - $1,000 signing bonus for forklift mechanics certified on competitive equipment!
We are not seeking forklift operators; this role is geared towards those with experience repairing forklifts or other heavy equipment. Candidates need minimum 1-year experience.
We Service NY, NJ & Eastern PA
Founded in 1977,
C&C Lift Truck
, Inc. has continuously grown over the last 42 years to become one of the leading forklift dealerships in the Tri-State area, and one of the leading Komatsu dealers in the country. We are family owned and operated, and ready to expand our team! We are currently looking for all experience level Forklift Mechanics to service our customers in the NY, NJ and Eastern, PA areas. Our mechanics will respond to customer service calls on location and accurately diagnose and repair customer equipment.
C&C Offers:
Union Pension Plan
Medical, Dental, Vision benefits available
Vacation Time
Retirement Plan Opportunities
Overtime Opportunities
Competitive wages
Supplemental Pay (bonus pay, commission pay, signing bonus)
Referral bonus program
Compensation: $18 - $32 / hour
Primary Responsibilities:
Job will require IC and Electric truck repairs
Complete scheduled PM and repair assignments within the time frame allotted
Track van inventory to meet PM schedule
Perform routine forklift maintenance
Use diagnostic tools to test forklift components
Perform quality inspections
Skills Required:
The ability to work in all types of weather conditions
The ability to stand and walk for long periods of time
Employee must be able to push, pull, carry, grasp, reach and crouch when needed for the job
Employee must be able to communicate effectively with management, customers, and other employees
Job will require the employee to interpret documents, comprehend basic instructions (written or verbal), apply abstract principles to a wide range of complex tasks
Employee must be able to analyze information and write a diagnosis on work orders
The ability to decipher different colors
Must be able to work individually and as a team
Qualifications:
Prefer 1 or more years' experience as a heavy equipment mechanic or related mechanic jobs
Valid Driver's license with a good driving record
Strong mechanical aptitude and troubleshooting skills
Deadline and detail-oriented
Valid Driver's license with a good driving record
Ability to lift 50 lbs.
Willingness to learn
Ability to thrive in a fast-paced environment
Schedule:
Monday - Friday, 7:30 a.m to 4:00 p.m. shop hours
All candidates will be required to submit to drug screening and motor vehicle background checks.
We are an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
$18-32 hourly Auto-Apply 60d+ ago
Security Alarm Technician & Programmer - Career Growth
High Rise Fire Protection Corp 4.1
Service technician job in New York, NY
A leading fire and security solutions provider in New York is seeking a Security Alarm Technician - Programmer for a full-time role. The position involves installing, troubleshooting, and integrating various alarm systems including CCTV and access control. Candidates should have a High School diploma, vocational training, and 2 years of experience in alarm installation. The company offers competitive salary and benefits, ensuring a collaborative work environment and opportunities for professional growth.
#J-18808-Ljbffr
$39k-54k yearly est. 2d ago
OR Technician
Cooperman Barnabas Medical Center
Service technician job in Livingston, NJ
Job Title: OR Technician
Department: Operating Room
Req#:
Status: Full-Time
Shift: Day
Pay Range: $28.92 - $36.29 per hour
Pay Transparency:
The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.
The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.
Job Overview:
Assists nursing and surgical staff with direct patient care activities. Assumes responsibility for providing technical assistance in the environment of the operating room. Plans and evaluates care provided. Assists in the delivery of quality patient care through utilization of technical skills. Performs technical duties relating to scrub personnel, including smooth, precise, and efficient reaction to all situations, and assists with departmental work as assigned. Participates in staff, patient and/or family education to a degree consistent with personal knowledge base. Participates in unit PI activities. Knows the legal limitations relating to the role of operating room technician and acts accordingly.
Qualifications:
Required:
High School graduate
Completion of an O.R. Technician training program.
Certifications and Licenses Required:
Certification by the Association of Surgery Technologists is required or will be obtained within 3 months of date of hire
BLS Certification
Scheduling Requirements:
Days
FT
Benefits and Perks:
At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees' physical, emotional, social, and financial health.
Paid Time Off (PTO)
Medical and Prescription Drug Insurance
Dental and Vision Insurance
Retirement Plans
Short & Long Term Disability
Life & Accidental Death Insurance
Tuition Reimbursement
Health Care/Dependent Care Flexible Spending Accounts
Wellness Programs
Voluntary Benefits (e.g., Pet Insurance)
Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!
Choosing RWJBarnabas Health!
RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.
RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.
$28.9-36.3 hourly 8h ago
Bolting Technician
Taurus Industrial Group, LLC 4.6
Service technician job in Rockaway, NJ
Taurus Industrial Group's Specialty Services division is seeking skilled and motivated Field ServicesTechnicians to join our growing team. We provide advanced industrial solutions across power generation, petrochemical, refining, and manufacturing sectors. Our technicians are trusted partners to our clients, delivering precision work in bolting, torquing, machining, induction heating, line-stop, and related specialty field services.
If you are a hands-on professional with technical acumen, a safety-first mindset, and the ability to thrive in challenging field environments, we want to hear from you.
Key Responsibilities
Perform on-site bolting, torquing, tensioning, and induction heating services on critical equipment.
Support field machining, hot tapping, and line-stop operations as needed.
Install, operate, troubleshoot, and maintain specialized tools and OEM induction equipment.
Ensure all work adheres to safety, quality, and compliance standards.
Interpret technical drawings, job packages, and client specifications.
Collaborate with project managers, supervisors, and customer representatives to ensure timely, accurate, and efficient service delivery.
Maintain, calibrate, and prepare rental and company-owned specialty equipment.
Travel extensively to client facilities across regional and national assignments.
Recommended Qualifications & Requirements
Experience: Minimum 3-5 years in industrial services, mechanical maintenance, or specialty field service roles (power plants, refineries, petrochemical, or heavy industry preferred).
Certifications/Training:
NCCER, OSHA, or equivalent field qualifications (preferred).
OEM training on induction heating or bolting/tensioning equipment (a plus).
Technical Skills:
Proficient in hydraulic, pneumatic, and electronic tool operation.
Familiarity with torque/tension charts, machining tolerances, and mechanical fit-up.
Physical Requirements:
Ability to lift to 50 lbs, work at heights, and endure confined space conditions.
Willingness to work extended shifts, nights, weekends, and travel on short notice.
Soft Skills:
Strong commitment to safety and quality.
Clear communication and problem-solving skills.
Team-oriented with the ability to adapt to dynamic field environments.
Why Join Taurus Industrial Group?
Competitive pay with overtime opportunities.
Comprehensive benefits: health, dental, vision, 401(k), PTO.
Professional training and advancement opportunities.
Exposure to cutting-edge specialty service technologies and OEM equipment.
Be part of a growing, innovative company that values technical excellence and field expertise.
📍 Locations: Nationwide travel, with primary needs in Texas, Gulf Coast, Northeast, Midwest, and Western U.S.
BE SURE TO APPLY ON OUR WEBSITE:
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$34k-42k yearly est. 1d ago
Technology Lead - Java, Spring, Web Services (Interview on 19th August)
Avance Consulting Services 4.4
Service technician job in New York, NY
Hi, Greetings Hope you are doing great! I would like to update you on an urgent open position with our esteemed client. Please go through the Job Description. Send me your updated resume and expected rate for the below position Role: Technology Lead - Java, Spring, Web Services (Interview on 19th August)
Duration: Full Time
Location: New York, NY
Qualifications Basic
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 4 years of experience with Information Technologies.
Preferred
• At least 4 years of experience in Java, J2EE, Spring, Hibernate.
• At least 3 years of experience with Web services, Web API, REST services
• At least 4 years of experience in design experience using best practices, Design Patterns, SDLC, OOP, OOD.
• Must be experienced in developing applications using SQL databases, schema, SQL queries.
• Must be experienced in GIT and version control systems.
• Must be hands-on experienced in MSTest or NUnit, Mocking frameworks, Jasmine, Karma, Cucumber
• Must be skilled in Database constructs, schema design, SQL Server or Oracle, SQL Queries, query optimization.
• Experience in financial Services/Investment domain.
• Strong analytical, logical skills and team leading skills
• Experience and desire to work in a Global delivery environment
Qualifications
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$99k-142k yearly est. 60d+ ago
Service Delivery Lead IT BSD Outsourced Run App Support
Con Edison 4.9
Service technician job in New York, NY
The Service Delivery Lead is responsible for ensuring that outsourced IT services are delivered in accordance with the Statement of Work, consistently meeting and enhancing Service Level Agreements (SLAs), and addressing day to day service delivery issues. Key responsibilities include conducting regular performance reviews of the outsourcing partner, managing and updating SLAs and associated metrics, and improving business user satisfaction through effective ticket management in ServiceNow. The role also focuses on maintaining uninterrupted application availability with zero or near zero downtime.The Lead is responsible for ensuring the highest level of service quality, closely liaising with other Service Leads, "ITIL Service Management" process owners and managers, Corporate IT, Architects and other stakeholders to ensure compliance with ConEdison strategy, policies and standards for the entire lifecycle of the services delivered. Required Education/Experience
Master's Degree and a minimum of 2 years relevant full-time work experience or
Bachelor's Degree and a minimum of 3 years relevant full-time work experience.
Preferred Education/Experience
Bachelor's Degree in IT, Computer Science, Business Administration, Engineering or decision sciences including mathematics, analytics and/or quantitative methods and a minimum of 3 years relevant full-time work experience in developing applications/databases, troubleshooting technical issues, and knowledge of project management methodology including supervisory experience.
Relevant Work Experience
Extensive experience working within an IT organization supporting delivery of business-critical services, preferred.
Strong background in application support and operational issue resolution, ensuring minimal service disruption, preferred.
Proven ability to lead meetings, coordinate stakeholders, and drive alignment across IT and business teams, preferred.
Demonstrates strong work ethic, integrity, and accountability in managing service delivery outcomes, preferred.
Skilled at managing shifting priorities and multiple assignments while meeting schedule and budget expectations, preferred.
Experience leading application support teams to maintain high service quality and performance, preferred.
Hands on experience developing applications/databases, providing deeper insight into technical service issues, preferred.
Proficient in managing supplier/vendor contracts and ensuring adherence to SLAs, performance targets, and compliance requirements, preferred.
Possesses formal Project Management and/or Business Analysis skills to support planning, transitions, and continuous improvement initiatives, preferred.
Experienced contributor to medium- to large-scale system development projects, with strong technical understanding supporting effective service oversight, preferred.
Skills and Abilities
Effective negotiation skills
Effective interpersonal skills
Strong written and verbal communication skills
Excellent organizational skills
Demonstrated problem solving skills
Must be proficient in Microsoft Office including Word, Excel, Outlook and PowerPoint, etc.
Licenses and Certifications
Driver's License Required
Physical Demands
Sit or stand to use a keyboard, mouse, and computer for the duration of the workday
Additional Physical Demands
The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
Must be able and willing to travel within Company service territory, as needed.
Flexible and able to work off-hours to support deployments, resolve production problems or respond to corporate emergencies, as needed.
Core Responsibilities
Maintain relationship with outsourced partner to ensure the effective delivery of services in scope and act as contact person with IT partner regarding service delivery requirements, issues, changes and performance.
Manage and oversee performance relative to Service Level Agreements. Conduct regular service reviews; follow escalation procedure where appropriate.
As operational problems occur, review recovery and permanent fix plans; Follow up on root-cause and trend analyses to identify areas of improvement in services in scope.
Review and authorize work orders / requests and ensure that all required ConEdison approvals are obtained.
Oversee operational change management: review change requests, participate in change meetings as required, approve changes within decision making authority, administer change freezes, review and approve post implementation reviews and reporting.
Ensure IT partners performance of any compliance and controls items.
Support the appropriate implementation of Transition, Transformation and continuous improvement initiatives.
Support IT process improvement including recommending opportunities for systems or process improvements.
Perform other related tasks and assignments as needed.
How much does a service technician earn in Woodbridge, NJ?
The average service technician in Woodbridge, NJ earns between $32,000 and $72,000 annually. This compares to the national average service technician range of $28,000 to $57,000.
Average service technician salary in Woodbridge, NJ
$48,000
What are the biggest employers of Service Technicians in Woodbridge, NJ?
The biggest employers of Service Technicians in Woodbridge, NJ are: