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Service Worker Careers

A service worker provides social services in different areas to people with varying needs. They might hold a license to provide assistance for clinical patients with mental health problems, or they might simply help people deal with everyday problems with training as a direct service social worker.

Housing emergencies, medical issues, financial problems, or other crisis situations are the areas where a service worker can typically help out without a license. They interview people to assess their situation, help with sorting out information, arrange support packages, give advice, and provide connections and referrals to other organizations.

You need patience, empathy, and great problem-solving skills to do this job well. You need to be organized and know your way around welfare policies, but perhaps most importantly, you need to be able to gain your clients' trust.

There is more than meets the eye when it comes to being a service worker. For example, did you know that they make an average of $13.17 an hour? That's $27,386 a year!

Between 2018 and 2028, the career is expected to grow 13% and produce 52,200 job opportunities across the U.S.

What Does a Service Worker Do

There are certain skills that many service workers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed compassion, time-management skills and communication skills.

When it comes to the most important skills required to be a service worker, we found that a lot of resumes listed 22.7% of service workers included customer service, while 8.2% of resumes included communication, and 6.7% of resumes included emergency. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the service worker job title. But what industry to start with? Most service workers actually find jobs in the health care and non profits industries.

How To Become a Service Worker

If you're interested in becoming a service worker, one of the first things to consider is how much education you need. We've determined that 35.3% of service workers have a bachelor's degree. In terms of higher education levels, we found that 13.1% of service workers have master's degrees. Even though some service workers have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a service worker. When we researched the most common majors for a service worker, we found that they most commonly earn bachelor's degree degrees or high school diploma degrees. Other degrees that we often see on service worker resumes include associate degree degrees or master's degree degrees.

You may find that experience in other jobs will help you become a service worker. In fact, many service worker jobs require experience in a role such as cashier. Meanwhile, many service workers also have previous career experience in roles such as customer service representative or internship.

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Average Salary
$27,386
Average Salary
Job Growth Rate
13%
Job Growth Rate
Job Openings
61,279
Job Openings

Service Worker Career Paths

Top Careers Before Service Worker

Cashier
19.8 %

Top Careers After Service Worker

Cashier
13.0 %

What is the right job for my career path?

Tell us your goals and we'll match you with the rights job to get there.

Average Salary for a Service Worker

Service Workers in America make an average salary of $27,386 per year or $13 per hour. The top 10 percent makes over $37,000 per year, while the bottom 10 percent under $19,000 per year.
Average Salary
$27,386

Best Paying Cities

City
ascdesc
Average Salarydesc
Renton, WA
Salary Range37k - 55k$46k$45,744
Vallejo, CA
Salary Range29k - 48k$38k$37,619
Beaverton, OR
Salary Range29k - 44k$37k$36,604
Milwaukee, WI
Salary Range28k - 43k$35k$35,216
Des Moines, IA
Salary Range28k - 41k$34k$34,187
Burnsville, MN
Salary Range28k - 40k$34k$34,087
$19k
$55k

Recently Added Salaries

Job TitleCompanyascdescCompanyascdescStart DateascdescSalaryascdesc
Special Public Service Worker-Tier II
Special Public Service Worker-Tier II
City of Warren
City of Warren
03/31/2021
03/31/2021
$37,48303/31/2021
$37,483
Public Service Workers, Sanitation Operators, Automotive Mechanic
Public Service Workers, Sanitation Operators, Automotive Mechanic
City of Danville
City of Danville
03/31/2021
03/31/2021
$27,04803/31/2021
$27,048
Bilingual Call Service Worker
Bilingual Call Service Worker
Adecco
Adecco
03/30/2021
03/30/2021
$33,39203/30/2021
$33,392
Seasonal Technical Services Worker
Seasonal Technical Services Worker
State of Indiana
State of Indiana
03/30/2021
03/30/2021
$23,47903/30/2021
$23,479
Awake Overnight Youth In-Home Services Worker
Awake Overnight Youth In-Home Services Worker
Residential Services Inc.
Residential Services Inc.
03/27/2021
03/27/2021
$30,26203/27/2021
$30,262
See More Recent Salaries

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Service Worker Resumes

Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming a Service Worker. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.

Learn How To Write a Service Worker Resume

At Zippia, we went through countless Service Worker resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

View Detailed Information

Service Worker Demographics

Gender

female

58.4 %

male

36.2 %

unknown

5.4 %

Ethnicity

White

61.5 %

Hispanic or Latino

15.2 %

Black or African American

14.6 %

Foreign Languages Spoken

Spanish

65.7 %

French

6.5 %

German

3.6 %
See More Demographics

Service Worker Education

Majors

Business
11.8 %

Degrees

Bachelors

38.7 %

Certificate

19.7 %

High School Diploma

16.6 %

Top Colleges for Service Workers

1. University of Southern California

Los Angeles, CA • Private

In-State Tuition
$56,225
Enrollment
19,548

2. California State University - Bakersfield

Bakersfield, CA • Public

In-State Tuition
$7,309
Enrollment
9,142

3. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

4. SUNY at Binghamton

Vestal, NY • Public

In-State Tuition
$9,808
Enrollment
13,990

5. San Diego State University

San Diego, CA • Public

In-State Tuition
$7,488
Enrollment
30,018

6. California State University - Dominguez Hills

Carson, CA • Public

In-State Tuition
$6,942
Enrollment
13,871

7. California State University - Fullerton

Fullerton, CA • Public

In-State Tuition
$6,886
Enrollment
34,637

8. University of Minnesota - Twin Cities

Minneapolis, MN • Public

In-State Tuition
$14,760
Enrollment
31,451

9. Howard University

Washington, DC • Private

In-State Tuition
$26,756
Enrollment
6,166

10. Western Carolina University

Cullowhee, NC • Public

In-State Tuition
$3,926
Enrollment
9,835
See More Education Info
Job type you want
Full Time
Part Time
Internship
Temporary

Top Skills For a Service Worker

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 22.7% of service workers listed customer service on their resume, but soft skills such as compassion and time-management skills are important as well.

  • Customer Service, 22.7%
  • Communication, 8.2%
  • Emergency, 6.7%
  • Menu Items, 5.6%
  • Crisis Intervention, 5.3%
  • Other Skills, 51.5%
  • See All Service Worker Skills

Best States For a Service Worker

Some places are better than others when it comes to starting a career as a service worker. The best states for people in this position are Washington, Wyoming, Alaska, and Oregon. Service workers make the most in Washington with an average salary of $45,517. Whereas in Wyoming and Alaska, they would average $37,617 and $37,300, respectively. While service workers would only make an average of $36,490 in Oregon, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Washington

Total Service Worker Jobs:
1,501
Highest 10% Earn:
$65,000
Location Quotient:
1.29
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. Alaska

Total Service Worker Jobs:
225
Highest 10% Earn:
$50,000
Location Quotient:
1.69
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. Oregon

Total Service Worker Jobs:
834
Highest 10% Earn:
$53,000
Location Quotient:
1.27
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
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Top Service Worker Employers

We've made finding a great employer to work for easy by doing the hard work for you. We looked into employers that employ service workers and discovered their number of service worker opportunities and average salary. Through our research, we concluded that Aramark was the best, especially with an average salary of $25,493. McDonald's follows up with an average salary of $25,751, and then comes Adecco with an average of $24,730. In addition, we know most people would rather work from home. So instead of having to change careers, we identified the best employers for remote work as a service worker. The employers include Radian Group, Adecco, and Data Control Group

1. Aramark
4.1
Avg. Salary: 
$25,493
Service Workers Hired: 
122+
2. McDonald's
4.2
Avg. Salary: 
$25,751
Service Workers Hired: 
113+
3. Adecco
4.3
Avg. Salary: 
$24,730
Service Workers Hired: 
113+
4. KFC
4.6
Avg. Salary: 
$25,759
Service Workers Hired: 
97+
5. CSX
4.8
Avg. Salary: 
$25,437
Service Workers Hired: 
80+
6. The Bair Foundation Child & Family Ministries
3.9
Avg. Salary: 
$31,077
Service Workers Hired: 
77+

Service Worker Videos

Updated October 2, 2020