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What is a Service Worker

A service worker provides social services in different areas to people with varying needs. They might hold a license to provide assistance for clinical patients with mental health problems, or they might simply help people deal with everyday problems with training as a direct service social worker.

Housing emergencies, medical issues, financial problems, or other crisis situations are the areas where a service worker can typically help out without a license. They interview people to assess their situation, help with sorting out information, arrange support packages, give advice, and provide connections and referrals to other organizations.

You need patience, empathy, and great problem-solving skills to do this job well. You need to be organized and know your way around welfare policies, but perhaps most importantly, you need to be able to gain your clients' trust.

There is more than meets the eye when it comes to being a Service Worker. For example, did you know that they make an average of $15.2 an hour? That's $31,607 a year!

Between 2018 and 2028, the career is expected to grow 13% and produce 52,200 job opportunities across the U.S.

What Does a Service Worker Do

There are certain skills that many Service Workers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed Compassion, Time-management skills and Communication skills.

Learn more about what a Service Worker does

How To Become a Service Worker

If you're interested in becoming a Service Worker, one of the first things to consider is how much education you need. We've determined that 46.8% of Service Workers have a bachelor's degree. In terms of higher education levels, we found that 8.0% of Service Workers have master's degrees. Even though most Service Workers have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a Service Worker. When we researched the most common majors for a Service Worker, we found that they most commonly earn Bachelor's Degree degrees or High School Diploma degrees. Other degrees that we often see on Service Worker resumes include Associate Degree degrees or Master's Degree degrees.

You may find that experience in other jobs will help you become a Service Worker. In fact, many Service Worker jobs require experience in a role such as Cashier. Meanwhile, many Service Workers also have previous career experience in roles such as Customer Service Representative or Internship.

What is the right job for my career path?

Tell us your goals and we'll match you with the right jobs to get there.

And if you’re looking for a job, here are the five top employers hiring now:

  1. CSX Jobs (80)
  2. University of Michigan Jobs (33)
  3. Georgia Department of Economic Development Jobs (65)
  4. McLaren Health Care Jobs (39)
  5. Kelly Services Jobs (49)
Average Salary
$31,607
Average Salary
Job Growth Rate
13%
Job Growth Rate
Job Openings
114,568
Job Openings
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Service Worker Career Paths

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Average Salary for a Service Worker

Service Workers in America make an average salary of $31,607 per year or $15 per hour. The top 10 percent makes over $42,000 per year, while the bottom 10 percent under $23,000 per year.
Average Salary
$31,607
Find Your Salary Estimate
How much should you be earning as an Service Worker? Use Zippia's Salary Calculator to get an estimation of how much you should be earning.
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12 Service Worker Resume Examples

Learn How To Write a Service Worker Resume

At Zippia, we went through countless Service Worker resumes and compiled some information about how to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

View Service Worker Resume Examples And Templates

And if you’re looking for a job, here are the five top employers hiring now:

  1. CSX Jobs (80)
  2. University of Michigan Jobs (33)
  3. Georgia Department of Economic Development Jobs (65)
  4. McLaren Health Care Jobs (39)
  5. Kelly Services Jobs (49)

Choose From 10+ Customizable Service Worker Resume templates

Zippia allows you to choose from different easy-to-use Service Worker templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Service Worker resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

Service Worker Resume
Service Worker Resume
Service Worker Resume
Service Worker Resume
Service Worker Resume
Service Worker Resume
Service Worker Resume
Service Worker Resume
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Service Worker Resume
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Service Worker Demographics

Service Worker Gender Distribution

Male
Male
39%
Female
Female
61%

After extensive research and analysis, Zippia's data science team found that:

  • Among Service Workers, 61.2% of them are women, while 38.8% are men.

  • The most common race/ethnicity among Service Workers is White, which makes up 60.6% of all Service Workers.

  • The most common foreign language among Service Workers is Spanish at 65.7%.

Job Openings

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Service Worker Education

Service Worker Majors

11.7 %

Service Worker Degrees

Bachelors

46.8 %

High School Diploma

20.4 %

Associate

15.0 %

Top Colleges for Service Workers

1. University of Southern California

Los Angeles, CA • Private

In-State Tuition
$56,225
Enrollment
19,548

2. California State University - Bakersfield

Bakersfield, CA • Private

In-State Tuition
$7,309
Enrollment
9,142

3. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

4. SUNY at Binghamton

Vestal, NY • Private

In-State Tuition
$9,808
Enrollment
13,990

5. San Diego State University

San Diego, CA • Private

In-State Tuition
$7,488
Enrollment
30,018

6. California State University - Dominguez Hills

Carson, CA • Private

In-State Tuition
$6,942
Enrollment
13,871

7. California State University - Fullerton

Fullerton, CA • Private

In-State Tuition
$6,886
Enrollment
34,637

8. University of Minnesota - Twin Cities

Minneapolis, MN • Private

In-State Tuition
$14,760
Enrollment
31,451

9. Howard University

Washington, DC • Private

In-State Tuition
$26,756
Enrollment
6,166

10. Western Carolina University

Cullowhee, NC • Private

In-State Tuition
$3,926
Enrollment
9,835
Job Openings

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Online Courses For Service Worker That You May Like

Strengthening Community Health Worker Programs
edX (Global)

Despite medical and technological advances, half of the world’s population lacks access to essential health services, and over 8.9 million preventable deaths occur every year. There is an acute global shortage of health workers, a gap that will grow to 18 million by 2030. Studies show that training high-performing community health workers can help close these gaps and save more than 3 million lives annually. In the past few decades, many community health worker programs across the world have...

[2022] Customer Service 2.0: Learn Digital Customer Service
udemy
4.5
(1,962)

Used by Chase, Intel, & more! Learn soft skills, social media customer service, diagnosing user problems, & more...

Customer Service Mastery: Delight Every Customer
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Master Customer Service using this practical customer care course...

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Top Skills For a Service Worker

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 22.7% of Service Workers listed Customer Service on their resume, but soft skills such as Compassion and Time-management skills are important as well.

  • Customer Service, 22.7%
  • Communication, 8.2%
  • Emergency, 6.7%
  • Menu Items, 5.6%
  • Crisis Intervention, 5.3%
  • Other Skills, 51.5%

Best States For a Service Worker

Some places are better than others when it comes to starting a career as a Service Worker. The best states for people in this position are North Dakota, Oregon, Washington, and Wisconsin. Service Workers make the most in North Dakota with an average salary of $45,857. Whereas in Oregon and Washington, they would average $41,959 and $41,666, respectively. While Service Workers would only make an average of $38,994 in Wisconsin, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Oregon

Total Service Worker Jobs:
834
Highest 10% Earn:
$57,000
Location Quotient:
1.27
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. Washington

Total Service Worker Jobs:
1,501
Highest 10% Earn:
$53,000
Location Quotient:
1.29
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. Alaska

Total Service Worker Jobs:
225
Highest 10% Earn:
$37,000
Location Quotient:
1.69
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
Full List Of Best States For Service Workers

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Top Service Worker Employers

Most Common Employers For Service Worker

RankCompanyZippia ScoreAverage Service Worker SalaryAverage Salary
1$39,192
2$38,277
3$36,891
4
4.Missouri Department of Transportation
$36,035
5
5.Health Resources and Services Administration
$35,684
6
6.Long Beach High School
$34,624

Service Worker Videos