Service worker demographics and statistics in the US
Service worker demographics research summary. Zippia estimates service worker demographics and statistics in the United States by using a database of 30 million profiles. Our service worker estimates are verified against BLS, Census, and current job openings data for accuracy. Zippia's data science team found the following key facts about service workers after extensive research and analysis:
- There are over 18,754 service workers currently employed in the United States.
- 61.2% of all service workers are women, while 38.8% are men.
- The average service worker age is 43 years old.
- The most common ethnicity of service workers is White (57.7%), followed by Hispanic or Latino (15.7%), Black or African American (13.6%) and Asian (6.9%).
- Service workers are most in-demand in Willard, OH.
- The government industry is the highest-paying for service workers.
- Beaverton, OR pays an annual average wage of $43,138, the highest in the US.
- In 2022, women service workers earned 96% of what men earned.
- 11% of all service workers are LGBT.
- Alaska is the best state for service workers to live.
- Service workers are 47% more likely to work at private companies in comparison to government companies.
On this page
Service worker demographics by:
Service worker gender statistics
61.2% of service workers are women and 38.8% of service workers are men.
- Female, 61.2%
- Male, 38.8%
Service worker gender ratio
| Gender | Percentages |
|---|---|
| Female | 61.2% |
| Male | 38.8% |
Service worker gender pay gap
Women earn 96¢ for every $1 earned by men
Male income
$32,354
Female income
$31,025
Service worker gender ratio over time
This data breaks down the percentage of men and women in service worker positions over time. Currently, 61.2% of service workers are female.
Service worker gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 41.50% | 58.50% |
| 2011 | 36.38% | 63.62% |
| 2012 | 38.92% | 61.08% |
| 2013 | 41.88% | 58.12% |
| 2014 | 36.59% | 63.41% |
| 2015 | 34.99% | 65.01% |
| 2016 | 39.41% | 60.59% |
| 2017 | 39.68% | 60.32% |
| 2018 | 37.00% | 63.00% |
| 2019 | 38.86% | 61.14% |
| 2020 | 38.48% | 61.52% |
| 2021 | 38.78% | 61.22% |
Service worker related jobs gender ratio
We compared service workers with similar job titles to see how gender ratios vary. As you can see, public health worker and rehabilitation engineer have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Breastfeeding Educator | 2% | 98% |
| Certified Lactation Counselor | 3% | 97% |
| Lactation Specialist | 5% | 95% |
| Service Worker | 39% | 61% |
| Donation Worker | 70% | 30% |
| Rehabilitation Engineer | 70% | 30% |
| Public Health Worker | 81% | 19% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Service worker demographics by race
The most common ethnicity among service workers is White, which makes up 57.7% of all service workers. Comparatively, 15.7% of service workers are Hispanic or Latino and 13.6% of service workers are Black or African American.
- White, 57.7%
- Hispanic or Latino, 15.7%
- Black or African American, 13.6%
- Asian, 6.9%
- Unknown, 4.5%
- American Indian and Alaska Native, 1.6%
Service worker race
| Service worker race | Percentages |
|---|---|
| White | 57.7% |
| Hispanic or Latino | 15.7% |
| Black or African American | 13.6% |
| Asian | 6.9% |
| Unknown | 4.5% |
| American Indian and Alaska Native | 1.6% |
Service worker race and ethnicity over time
See how service worker racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Service worker race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 62.41% | 17.73% | 5.81% | 11.71% |
| 2011 | 63.94% | 17.00% | 5.61% | 11.02% |
| 2012 | 62.01% | 15.20% | 5.28% | 12.60% |
| 2013 | 60.31% | 16.56% | 6.10% | 12.51% |
| 2014 | 63.69% | 13.66% | 6.45% | 13.07% |
| 2015 | 62.37% | 15.69% | 5.42% | 12.52% |
| 2016 | 62.08% | 15.46% | 6.13% | 12.87% |
| 2017 | 60.36% | 15.31% | 5.68% | 14.46% |
| 2018 | 60.59% | 13.42% | 6.48% | 15.82% |
| 2019 | 60.62% | 14.54% | 6.23% | 15.16% |
| 2020 | 57.59% | 14.03% | 5.96% | 16.23% |
| 2021 | 57.73% | 13.64% | 6.87% | 15.73% |
Service worker wage gap by race
According to our data, asian service workers have the highest average salary compared to other ethnicities. Black or african american service workers have the lowest average salary at $31,427.
| Ethnicity | Salary |
|---|---|
| Unknown | $32,328 |
| White | $31,890 |
| Black or African American | $31,427 |
| Asian | $33,758 |
| Hispanic or Latino | $32,415 |
Average service worker age
See how the average age of service workers varies based on ethnicity and gender.
Male
Female
Service worker age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Black or African American | 41.5 | 46 |
| Unknown | 40.5 | 40 |
| Asian | 40.5 | 38 |
| Hispanic or Latino | 38 | 37 |
| White | 46 | 44 |
| American Indian and Alaska Native | 48.5 |
Service worker age breakdown
The average age of service workers is 40+ years years old, representing 58% of the service worker population.
Service worker age breakdown
| Service Worker Years | Percentages |
|---|---|
| 40+ years | 58% |
| 30-40 years | 25% |
| 20-30 years | 17% |
Service worker educational attainment
The most common degree for service workers is bachelor's degree, with 47% of service workers earning that degree. The second and third most common degree levels are high school diploma degree at 20% and high school diploma degree at 15%.
- Bachelor's, 47%
- High School Diploma, 20%
- Associate, 15%
- Master's, 8%
- Other Degrees, 10%
Service workers by degree level
| Service worker degree | Percentages |
|---|---|
| Bachelor's | 47% |
| High School Diploma | 20% |
| Associate | 15% |
| Master's | 8% |
| Other Degrees | 10% |
Service worker jobs you might like
Service worker wage gap by degree level
According to the data, service workers with a Master's degree earn more than those without, at $35,505 annually. With a Bachelor's degree, service workers earn a median annual income of $32,586 compared to $29,196 for service workers with an Associate degree.
| Education | Salary |
|---|---|
| Master's Degree | $35,505 |
| High School Diploma or Less | $29,012 |
| Bachelor's Degree | $32,586 |
| Some College/ Associate Degree | $29,196 |
Service worker employment statistics
Most service workers work for a private in the government industry.
Company size where service workers work
Below, you can see the size of companies where service workers work.
Service worker jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 6% |
| 50 - 100 employees | 17% |
| 100 - 500 employees | 31% |
| 500 - 1,000 employees | 9% |
| 1,000 - 10,000 employees | 21% |
| > 10,000 employees | 15% |
Service worker jobs by company type
Employees with the service worker job title have their preferences when it comes to working for a company. For instance, most service workers prefer to work at private companies over government companies.
Service worker jobs by sector
| Company type | Percentages |
|---|---|
| Education | 16% |
| Public | 11% |
| Private | 47% |
| Government | 26% |
Service worker jobs by industry
The most common industries for service workers are government, health care and education.
Service worker industry statistics
| Industry | Percentages |
|---|---|
| Government | 22% |
| Health Care | 21% |
| Education | 13% |
| Professional | 9% |
| Hospitality | 8% |
| Non Profits | 6% |
| Fortune 500 | 5% |
| Retail | 3% |
| Transportation | 2% |
| Manufacturing | 2% |
| Technology | 2% |
| Pharmaceutical | 1% |
| Media | 1% |
| Finance | 1% |
| Utilities | 1% |
| Construction | 1% |
Service worker turnover and employment statistics
Service worker unemployment rate over time
The unemployment rate for service workers between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Service worker unemployment rate by year
| Year | Service worker unemployment rate |
|---|---|
| 2010 | 7.13% |
| 2011 | 7.37% |
| 2012 | 7.31% |
| 2013 | 6.59% |
| 2014 | 5.50% |
| 2015 | 3.99% |
| 2016 | 3.87% |
| 2017 | 3.26% |
| 2018 | 2.50% |
| 2019 | 2.81% |
| 2020 | 4.13% |
| 2021 | 3.99% |
Average service worker tenure
The average service worker stays at their job for 1-2 years, based on the 17,015 service workers resumes in Zippia's database.
Service worker tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 27% |
| 1-2 years | 31% |
| 3-4 years | 13% |
| 5-7 years | 15% |
| 8-10 years | 5% |
| 11+ years | 8% |
Service worker LGBT ratio compared to similar jobs
Review the percent of service workers that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Teacher Counselor | 8.96% | 83,305 |
| Parole Supervisor | 9.50% | 914 |
| Christian Counselor | 10.75% | 27,752 |
| Social Insurance Analyst | 11.25% | 60,694 |
| Service Worker | 11.48% | - |
| Crisis Counselor | 15.06% | 76,255 |
| Mental Health Associate | 15.06% | 122,947 |
Similar service worker jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Teacher Counselor | 8.96% | 83,305 |
| Parole Supervisor | 9.50% | 914 |
| Christian Counselor | 10.75% | 27,752 |
| Social Insurance Analyst | 11.25% | 60,694 |
| Crisis Counselor | 15.06% | 76,255 |
| Mental Health Associate | 15.06% | 122,947 |
Foreign languages spoken by service workers
The most common foreign language among service workers is Spanish at 65.7%. The second-most popular foreign language spoken is French at 6.5% and German is the third-most popular at 3.6%.
- Spanish, 65.7%
- French, 6.5%
- German, 3.6%
- Chinese, 3.2%
- Italian, 2.5%
- Other, 18.5%
Service worker languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 65.7% |
| French | 6.5% |
| German | 3.6% |
| Chinese | 3.2% |
| Italian | 2.5% |
| Other | 18.5% |
