To become a service worker, you usually need a bachelor's degree and zero years of experience. The most common jobs before becoming a service worker are cashier, customer service representative, and internship. Hiring managers expect a service worker to have soft skills such as compassion, time-management skills, and communication skills. Once you have all the required skills and experience, it takes an average of less than 1 month of job training to become a service worker.

The national average salary for service workers is $30,045, but with the right certifications and experience, they can make up to $40,000. Getting a certification as a Certified Nurse Assistant (CNA) will help you to earn more as a service worker.

Between 2018 and 2028, the career is expected to grow 13% and produce 52,200 job opportunities across the U.S.

How to become a Service Worker in 5 steps:

  • Step 1: Explore service worker education
  • Step 2: Develop service worker skills
  • Step 3: Complete relevent training/internship
  • Step 4: Research service worker duties
  • Step 5: Prepare your resume

Key Steps To Become a Service Worker

  1. Explore Service Worker Education

    If you're interested in becoming a service worker, one of the first things to consider is how much education you need. We've determined that 46.8% of service workers have a bachelor's degree. In terms of higher education levels, we found that 8.0% of service workers have master's degrees. Even though most service workers have a college degree, it's possible to become one with only a high school degree or GED.

    Choosing the right major is always an important step when researching how to become a service worker. When we researched the most common majors for a service worker, we found that they most commonly have psychology, social work and business.

    Service Worker Degrees


    46.8 %

    High School Diploma

    20.4 %


    15.0 %

    Service Worker MajorPercentages
    Social Work14.40%
    Criminal Justice10.80%
    Other Degrees47.50%

  2. Develop Service Worker Skills

    It'll be a good idea to develop service worker skills before applying for a job. Here are some skills commonly requested in service worker job descriptions:

  3. Complete Relevent Training/Internship

    Service workers spend an average of Less than 1 month on post-employment, on-the-job training. During this time, new service workers learn the skills and techniques required for their specific job and employer. The chart below shows how much time it takes to gain competency as a service worker based on U.S. Bureau of Labor Statistics data and data from real service worker resumes.

    Average Amount Of Time At Training

    Less than 1 month

    1-3 months

    3-6 months

    6-12 months

    1-2 years

    2-4 years

  4. Research Service Worker Duties

    When you decide to become a service worker, It's important to know what duties and responsibilities are required for this position. Some common responsibilities are a part of most service worker jobs. Here is a list of the main duties that define the role:

    • Manage a caseload of over one hundr TANF cases.
    • Assist in managing inventory for student and staff culinary and scholastic supplies.
    • Receive specialized training on CPR, human rights and history of individuals with intellectual disabilities.
    • Implement HIPAA standards within the facility.
    • Copy patient medical records when request within HIPPA regulations.
    • Used scrubbers, mops, and seal and wax floors.

  5. Prepare Your Resume

    Finally, when you already have checked the skills and responsibilities for this role, you can start creating your resume. Everything that goes into creating a perfect resume can take hours, days, or even weeks. No worries, we created a resume builder to make this process as easy as possible with tips and examples of skills, responsibilities, and a summary.

    Choose From 10+ Customizable Service Worker Resume templates

    Build a professional Service Worker resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your Service Worker resume.

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  6. Apply For a Service Worker Job

    With your ready resume, it's time to start searching for a new job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

    Service Worker Jobs

  7. How To Become a Service Worker
    How To Become a Service Worker Career Overview

Average Salary for a Service Worker

Service Workers in America make an average salary of $30,045 per year or $14 per hour. The top 10 percent makes over $40,000 per year, while the bottom 10 percent under $22,000 per year.
Average Service Worker Salary
$30,045 Yearly
$14.44 hourly

What Am I Worth?