Service Writer Education Requirements And Courses

Service writer education requirements

Updated January 8, 2025

2 min read

Usually, service writers don't need a college education. The most common degree for service writers is high school diploma with 33% graduates, with only 27% service writer graduates earning associate degree. Service writers who decided to graduate from college often finish University of Phoenix or Ashford University. Some good skills to have in this position include customer service, repair orders and warranty claims.

Popular service writer certifications include Automotive Sales Professional, Associate Service Executive (ASE), or Commercial Driver License (CDL). To improve service writer qualification and skills, we prepared some online courses to help in service writer education paths.

What education do you need to become a service writer?

What degree do you need to be a service writer?

The most common degree for service writers is high school diploma, with 33% of service writers earning that degree. The second and third most common degree levels are associate degree degree at 27% and associate degree degree at 24%.

High School Diploma, 33%

Associate, 27%

Bachelor's, 24%

Diploma, 8%

Other Degrees, 8%

What should I major in to become a service writer?

You should major in business to become a service writer. 28% of service writers major in business. Other common majors for a service writer include automotive technology and general studies.

Business, 28%

Automotive Technology, 17%

General Studies, 8%

Criminal Justice, 7%

Other Majors, 40%

Best majors for service writers

Rank	Major	Percentages
1	Business	27.7%
2	Automotive Technology	17.3%
3	General Studies	8.1%
4	Criminal Justice	6.8%
5	Accounting	4.6%

Show more common service writer majors

20 best online courses for service writers

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1. Customer Service Foundation

4.5

(290)

An introductory course about understanding the foundations of Customer Service...

2. SAP Customer Service (CS/SM) - Service Management module

4.4

(960)

Real World SAP CS and SD, Repair Orders, Service Orders, Service Contracts...

3. Customer Service & Support For Customer Service Executives

4.5

(941)

Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

4. Customer Service Mastery: Delight Every Customer

4.7

(18,204)

Master Customer Service using this practical customer care course...

5. Customer Service Basics: Improve your Service now

4.5

(889)

The basic golden rules to kickstart your service...

6. Customer Service

4.6

(11,267)

How to Approach New Customers and Maintain Existing Ones...

7. Start Improving Customer Service

4.8

(2,040)

Creating a Customer Service advantage in Your department or business through communication and Customer Management...

8. Customer Service Fundamentals: Putting People First

4.4

(313)

Customer Care Listening Great Customer Service Concern for Others Company Culture Engaging People Responding...

9. Fundamentals of Logistics, Supply Chain & Customer Service

4.5

(3,822)

Learn Logistics, Supply Chain and Customer Service. 3 Courses in 1...

10. Outstanding Customer Service - The Ultimate Guide!

4.5

(292)

Unlocking the Powerful Secrets of OUTSTANDING Customer Service - Transform Your Business!...

11. [2023] Customer Service 2.0: Learn Digital Customer Service

4.5

(3,956)

Used by Chase®, Intel®, & more! Learn soft skills, social media customer service, diagnosing user problems, & more...

12. Customer Service, Customer Support, And Customer Experience

4.6

(2,666)

Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...

13. The Customer: Build a Customer Service Strategy (BITE SIZE)

4.5

(10,168)

For you and your team to be successful in providing great customer service, start by putting your customer first...

14. Customer Service: 6 Keys To Exceptional Customer Service

4.6

(601)

Master Customer Satisfaction & Astonish Your Customers With A+ Customer Service...

15. Customer Service: Keep 'em coming back!

4.5

(3,150)

How to give the best customer service in your industry and keep those customers raving about your business...

16. Your Customer Service Toolbox: Best Practices for Beginners

4.5

(4,101)

Excel as a front-line customer service agent using problem-solving & relationship-building skills, etiquette, and more...

17. Brilliant Customer Service: How to Impress your Customers!

4.7

(12,891)

Enhance your customer support and truly differentiate yourself from your competition!...

18. Customer Service Success: Take Your Skills to the Next Level

4.5

(2,276)

3-in-1 Customer Service Training: Levels 1, 2, 3 Improve Your Soft Communication Skills, Customer Support & Experience...

19. Customer Service Training: Dealing with Difficult Customers

4.5

(1,035)

Learn how to deal with difficult customers Master customer relationship management Gain conflict management skills...

20. Customer Service English Essentials

4.7

(6,873)

Learn the English phrases, sentences, and tips you'll need to handle customer service situations over the phone...

Average service writer salary by education level

According to our data, service writers with a Master's degree earn the highest average salary, at $51,076 annually. Service writers with a Bachelor's degree earn an average annual salary of $47,701.

Service writer education level	Service writer salary
Master's Degree	$51,076
High School Diploma or Less	$38,378
Bachelor's Degree	$47,701
Some College/ Associate Degree	$40,703