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Service writer full time jobs - 166 jobs

  • Customer Service and Sales Support

    Vitric 7

    Columbus, OH

    📋 Customer Service and Sales Support | Customer Service, Marketing, Sales | 🚨 Start ASAP 📍 Columbus, OH | 💼 Entry Level | ⏱ Full-Time Our goal is to help our team members first master the basics of customer service and sales, client relationship building, and self-management. The Vitric 7 training program is designed to help team members strengthen communication skills, develop strong negotiation skills, and plant a foundation for great work habits that will propel them into the future. 📋 Job Summary: This is a full-time on-site role for a Customer Service and Sales Support Representative, located in Columbus, OH. The representative will handle day-to-day tasks including being the face of our store, providing customer support, maintaining customer satisfaction, and helping to facilitate sales processes. Responsibilities include answering customer issues, problem-solving with customers, providing detailed information about products and services, assisting the sales team, and contributing to a positive customer experience. ✅ Key Responsibilities: Promote products, services, and promotions to customers one on one. Greet and assist customers with a friendly and professional attitude. Provide in-depth product knowledge and recommendations to meet customer needs. Meet or exceed retail sales goals and performance targets. Participate in product training and stay up-to-date on promotions and new arrivals. Collaborate with team members to ensure a smooth and effective retail operation. 🎯 Who We're Looking For: High school diploma or equivalent; post-secondary education is a plus. Previous experience in retail or customer service is preferred but not required. Strong communication and interpersonal skills. Positive attitude with a passion for customer service. Ability to work in a fast-paced environment and handle multiple tasks. 📋 Why This Role? This is more than just a job-it's a launchpad for your career. With our rapid growth, you'll have the opportunity to take on leadership roles and make a real impact. If you're ready to grow, lead, and succeed, we want to hear from you! Competitive hourly wage plus commission/bonuses (if applicable) Employee discounts Opportunities for growth and advancement Supportive and inclusive team environment Ongoing training and development
    $22k-30k yearly est. 2d ago
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  • Customer Service Enrollment Specialist - In Office

    The Whittingham Agencies

    Clifton, OH

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 15d ago
  • Customer Service Associate I

    Kimball Midwest 4.4company rating

    Columbus, OH

    Kimball Midwest, a national distributor of maintenance, repair, and operation products, is searching for a Customer Service Contact Center Associate I for our Columbus, Ohio location. As a Kimball Midwest associate, you will experience why we have been recognized as one of the Top Workplaces in Columbus Thirteen years in a row! Our sales revenue growth is dynamic, increasing from $1 million in 1983 to over $500 million today. Throughout all our growth we have kept the family owned and operated culture alive. At Kimball Midwest, you are a name and not a number and we pride ourselves on our unique culture. Responsibilities Responsible for providing excellent customer service for sales reps, customer, and internal staff Adhere to company scripts, policies and quality standards. Ability to handle high call volume and multitask Provide accurate information regarding products, services, policies and procedures. Resolve customer issues efficiently and escalate complex cases to appropriate departments when necessary Responsible for the order entry of phoned in orders (subject to company parameters) and special-order entry projects assigned by management Performs monthly call tracking Performs quarterly time tracking Responds same day to all voicemails, emails, and Teams messages received within working hours Qualifications High school diploma or GED Intermediate proficiency in Microsoft Office Applications (Outlook, AX, Excel, etc.) The ability to communicate in a professional manner with management, sales representatives, customers, and co-workers in both written and verbal form Previous call center, customer service experience is preferred The ability to read and write small letters and numbers; the ability to make arithmetic calculations; and the ability to understand and follow written and oral instructions The ability to work fully in the office in Columbus, OH- this is not a remote or hybrid role The successful completion of a ninety (90) day orientation period Additional Information This role is Monday- Friday with the hours of 9:30am-6:00pm This role is onsite. We offer a benefits package that includes health, dental and vision insurance, company sponsored life, optional life and disability insurance, Health Savings Accounts and Flexible Spending Accounts, a 401(k) plus match, Tuition Assistance, Paid Parental Leave, Paid Time Off (PTO), a Dress for your Day dress code and paid holidays. Kimball Midwest is an equal opportunity employer that is committed to a program of recruitment of females, minority group members, individuals with disabilities, qualifying veterans and any other classification that is protected by federal, state, or local law. We Participate in E-Verify. Participamos en E-Verify. Mon-Friday 9:30am-6:00pm 8 hours per day excluding breaks- 40 hours per week
    $33k-39k yearly est. Auto-Apply 1d ago
  • Service Writer

    Batth Trucking Inc.

    Columbus, OH

    Job DescriptionBenefits: Bonus based on performance Company parties Competitive salary Free uniforms Opportunity for advancement Paid time off The Service Writer acts as the communication bridge between customers and the diesel repair team. They are responsible for scheduling repairs, ensuring excellent customer service, and accurately documenting vehicle issues and repair needs. The ideal candidate has strong organizational skills, knowledge of diesel engines, and the ability to multitask in a fast-paced environment. Responsibilities: Customer Interaction: - Greet customers in a professional and friendly manner, ensuring a welcoming environment. - Discuss vehicle issues with customers, collect detailed information, and document symptoms and concerns accurately. - Provide clear estimates for repair and service costs, explaining any necessary work to customers. - Communicate repair updates and timelines, addressing customer questions or concerns. Service Coordination: - Create work orders and distribute them to technicians with all necessary information. - Prioritize and schedule repair work based on urgency and shop capacity. - Ensure accurate documentation of work performed, parts used, and technician time. - Monitor the progress of repairs and follow up with technicians to meet deadlines. Technical & Administrative Tasks: - Maintain knowledge of diesel engines, systems, and common repairs to effectively communicate with technicians and customers. - Order parts and supplies as needed, verifying availability and pricing. - Review completed repairs for accuracy and proper documentation before invoicing customers. - Process payments and manage invoicing efficiently. Customer Service Excellence: - Address complaints or disputes professionally and work to resolve them to the customers satisfaction. - Maintain strong relationships with customers, promoting repeat business. - Suggest preventative maintenance or future services based on vehicle history. Qualifications: - Experience: - 2+ years of experience in a similar service writer role, preferably in a diesel repair or automotive shop. - Knowledge of diesel engines and repair processes is highly preferred. - Skills: - Strong communication and interpersonal skills. - Organizational and multitasking abilities to manage multiple work orders. - Proficiency in service management software (e.g., Mitchell, RO Writer, or equivalent). - Basic understanding of accounting or invoicing. - Education: - High school diploma or equivalent required; technical training or certifications in diesel or automotive repair is a plus. Work Environment: - Primarily office-based, but occasional work in the repair area may be necessary. - Fast-paced environment with frequent interruptions. Schedule: - Full-time position with flexibility to work weekends or overtime as needed. 55 hours per week, saturday included. Salary: - Competitive, based on experience, salary of $800 - $1200 per week, commensurate with experience.
    $800-1.2k weekly 27d ago
  • Automotive Service Advisor - On-Site at our Dublin, Sawmill Location

    ER Autocare

    Dublin, OH

    Full-Time Automotive Service Advisor at our Sawmill location! Are you a skilled service advisor with the knowledge and passion for automobiles and exceptional customer service? Join ER Autocare as a Full-Time Automotive Service Advisor at one of our four locations! In this exciting opportunity you will manage on-site customer calls, scheduling appointments, and driving service sales at one of our four Columbus-area locations. Compensation & Schedule: Expected earnings: $75,000 - $100,000 annually (includes hourly pay, overtime, and performance incentives) Work Schedule: 42-45 hours per week, Monday through Friday, 7:00 AM - 5:30 PM No weekends - enjoy a healthy work-life balance! Expectations: Handle incoming service calls, providing professional, knowledgeable assistance Schedule service appointments and manage shop capacity Make outbound calls to follow up on declined services within 48-72 hours to drive additional sales Leverage service systems to access customer information, service history, and updates Maintain a strong focus on Google reviews and ratings - all locations currently hold a 4.6+ rating Serve as a key driver of the customer pipeline, ensuring a steady flow of appointments Maintain a professional demeanor and strong customer focus throughout every interaction Qualifications: Automotive Service Advisor experience with proven ability to communicate effectively with customers about vehicle needs and service options Strong sales skills with the ability to up-sell services and close follow-up opportunities Highly organized, able to manage multiple locations' schedules and priorities Comfortable making both inbound and outbound calls in a fast-paced environment Detail-oriented with strong follow-through to ensure customer satisfaction and repeat business Why ER Autocare? We are a leading automotive repair company with four high-volume locations around Columbus, Ohio. We pride ourselves on providing an upscale auto repair experience and are known as "Masters of Our Craft." With this new centralized customer contact center role, you'll play a critical part in delivering consistent, high-quality service and ensuring customers receive the attention and expertise they deserve. Benefits Offered: Medical, Dental, Vision, 401(k), Life Insurance, Paid Time Off, and Long-Term Disability. Apply Today Ready to take the next step in your automotive career? Apply Now and join the team that's redefining the auto repair experience!
    $75k-100k yearly 60d+ ago
  • Experienced Automotive Service Writer

    Alpha Automotive 4.3company rating

    Columbus, OH

    Alpha Automotive is looking for high energy, experienced Automotive Service Writer to join our rapidly growing team! This position will start as part-time, with potential to move to full-time. Here at Alpha Automotive, we pride ourselves on providing the best service possible for our customers by being an alternative to large, impersonal dealership repair shops and providing them with an elevated level of personalized service each and every time. We are now hiring for ALL of our locations: Stealth Auto Recovery, Excite Towing, Wayne's Auto Powell, Wayne's Auto Schrock, Wayne's Auto Westerville, Mann's Expedite Service, H.I.N.T., Excite Collision Repair, and Ernie's Auto Repair! As a Service Writer, a typical day may include the following: Advising customers on the care of their vehicles and the value of maintenance in accordance with the manufacturer's specifications Acting as a liaison between the technician and customers Answer service calls, set and confirm appointments Establish long-term positive relationships with customers This career may be for you if: You have outstanding customer service skills You are extremely organized You thrive in a fast paced work environment You're team oriented and self-motivated Benefits include: Training & competitive pay Paid time off after a year of service View all jobs at this company
    $34k-41k yearly est. 12d ago
  • Salon Service Liason

    Philosophi Salon

    Columbus, OH

    Job DescriptionPosition Description: ***Great Pay ****Fun Industry *****Supportive Team ******Free Hair Services *******Healthcare benefits ********Standing schedules *********Award-winning Salon **********Full OR Part-time ***********Inclusive Environment Promotions are self-driven and may happen multiple times per year. Preference is given to future cosmetology professionals, but all may apply. Must be available one weekend day. What is a Salon Service LiasonTo understand the job, think receptionist/hostess + retail associate/cashier + communication liaison and hairstyling assistant Requirements: High School Diploma (those without HS diploma or GED can still apply for Guest Service Assistant role) Active enrollment in a cosmetology program or active cosmetology license Acceptable background check Able to use point-of-sale software
    $29k-40k yearly est. 18d ago
  • Customer Service Advisor- 809

    Tupeloms

    Columbus, OH

    Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! ** Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: * Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance Full-time employees only
    $28k-35k yearly est. 22h ago
  • Service Advisor

    Freedomroads

    Sunbury, OH

    Camping World is seeking a Service Advisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance. As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress. What You'll Do: Determine specialized product needs and services by working directly with customers Suggest add-on sales to increase average transactions Provide price estimates for designated installations prior to scheduling appointments Keep customers apprised of work progress What You'll Need to Have for the Role: A minimum of one year of service experience is preferred Previous RV product or camping lifestyle Ability to work daily on a computer and perform internet searches as needed Excellent organization and follow up skills are required The ability to follow department procedures and policies Valid driver's license preferred May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices Prolonged periods of standing, stooping, crawling, and bending General Compensation Disclosure The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more. In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ****************************** We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
    $50k-75k yearly Auto-Apply 19d ago
  • Salon Service Liason

    Phia Concepts Salons 3.6company rating

    Columbus, OH

    Job DescriptionPosition Description: ***Great Pay ****Fun Industry *****Supportive Team ******Free Hair Services *******Healthcare benefits ********Standing schedules *********Award-winning Salon **********Full OR Part-time ***********Inclusive Environment Promotions are self-driven and may happen multiple times per year. Preference is given to future cosmetology professionals, but all may apply. Must be available one weekend day. What is a Salon Service LiasonTo understand the job, think receptionist/hostess + retail associate/cashier + communication liaison and hairstyling assistant Requirements: High School Diploma (those without HS diploma or GED can still apply for Guest Service Assistant role) Acceptable background check Able to use point-of-sale software
    $27k-35k yearly est. 1d ago
  • Service Advisor - Westerville

    Buckeye Complete Auto

    Westerville, OH

    Service Advisor - Westerville, OH Full-Time | Monday - Friday | Starting at $60,000 + Uncapped Commission Looking for a place to call home? If you're a customer service or sales rockstar who thrives in fast-paced environments and takes pride in delivering top-notch experiences, we want to hear from you. Buckeye Complete Auto Care is not just another shop-we're a locally owned, family-run business where your ideas matter, your growth is supported, and your hard work pays off. We're looking for an experienced, energetic, and people-focused Service Advisor who is ready to grow with us at our high-volume Columbus location. Why Buckeye? Family-owned and operated since 2015 Top-rated online reputation Forward-thinking, tech-savvy environment Exceptionally equipped and maintained facilities A fun, positive, and professional team culture No weekend hours-work-life balance is real here! What You'll Do Sales & Communication Recommend services and repairs based on customer goals and technician assessments Clearly explain technical issues in an easy-to-understand way Keep customers informed on repair status and timelines Collaborate with technicians to ensure smooth workflow Customer Experience Provide exceptional service via phone, email, text, and in person Build trust and long-term relationships with every customer interaction Operations & Admin Create accurate estimates and invoices Help with parts ordering, dispatching, and workflow management Support general shop operations-everyone pitches in where needed! What We're Looking For 3+ years of experience in automotive service writing/sales Proven track record in customer service and sales performance Solid organizational skills and the ability to thrive amid distractions Basic computer literacy (Windows, email, typing, office software) Strong verbal and written English communication Valid driver's license and ability to drive various vehicles safely Benefits & Compensation Starting at $60,000/year + uncapped commission Simple IRA with company match Vision and dental insurance Alternative health care options (company-paid) Employee discounts Paid time off & life insurance Professional development support This is more than a job-it's a long-term opportunity to grow your career in an environment that values honesty, integrity, and community. If you're driven, solution-focused, and ready to make an impact, apply today.
    $60k yearly 60d+ ago
  • Automotive Service Advisor

    Ricart Automotive 4.1company rating

    Dublin, OH

    Pay: $65,000-$110,000 per year (draw + commission) Commission guarantee during onboarding Schedule: Full-Time | Day shift | Saturday rotation Why You'll Like This Job If you enjoy helping customers, staying busy, and earning what you're worth, this role is for you. We're looking for a motivated Automotive Service Advisor to join a fast-paced, team-focused dealership service department. No high-pressure sales - just excellent service and clear communication. What You'll Do Greet customers and check vehicles in for service Listen to concerns and recommend needed maintenance and repairs Communicate with technicians regarding vehicle status Provide accurate estimates and timelines Keep customers informed throughout the service process Build long-term customer relationships What We're Looking For Customer service or advisor experience preferred Automotive service advisor experience is a plus (but not required) Strong communication and organization skills Reliable attendance and professional attitude Ability to multitask in a busy environment Valid driver's license and ability to meet required MVR standards What We Offer $65,000-$110,000 annual earning potential Commission guarantee during training Paid training and onboarding support Medical, dental, vision, and 401(k) Paid time off and holidays Employee discounts on vehicles and service Career growth within a well-established dealership group
    $39k-48k yearly est. Auto-Apply 6d ago
  • Client Services Receptionist

    Crown Staffing Solutions LLC

    Columbus, OH

    Job Title: Client Services Receptionist Schedule: Full-Time | Monday-Friday | 8:00 AM - 4:30 PM We are seeking a professional and customer-focused Client Services Receptionist to serve as the first point of contact for visitors and callers. This role provides essential administrative and clerical support, ensuring a welcoming environment and smooth front-office operations. The ideal candidate is organized, detail-oriented, and comfortable managing multiple tasks in a fast-paced office setting. Key Responsibilities: Greet and sign in visitors in a professional and courteous manner. Answer and route incoming calls using a multi-line phone system. Escort clients from the lobby to appropriate offices as needed. Assist clients with completing forms and paperwork. Open, date-stamp, sort, and distribute incoming and outgoing mail. Photocopy, scan, fax, and process income verification and housing-related documentation. Enter and maintain accurate data within internal systems. Prepare and review reports to ensure data accuracy and completeness. Use computer systems to respond to client inquiries regarding their status. Maintain positive working relationships with clients, coworkers, and external partners. Perform additional clerical and administrative duties as assigned. Position Requirements: High school diploma or equivalent required. Minimum of 1 year of clerical and customer service experience in an office environment. Strong organizational and multitasking skills with the ability to work independently. Excellent written and verbal communication skills. Basic typing skills and experience with multi-line phone systems. Proficiency in Microsoft Office (email, word processing). Strong attention to detail and professionalism when interacting with the public. Ability to work effectively as part of a team. Work Environment & Physical Requirements: Office-based role with frequent interaction with the public. Regular use of standard office equipment including phones, computers, scanners, and copiers. Daily direct contact with clients, coworkers, and external organizations. Primarily sedentary work with occasional standing and walking.
    $24k-31k yearly est. 6d ago
  • Environmental Service Associate (Evenings, Bing Cancer Center)

    Ohiohealth 4.3company rating

    Columbus, OH

    **We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. ** Summary:** Environmental Service Associates are dedicated to cleaning and maintaining defined areas of the organization. Provide customer service to all customers by cleaning and maintaining patient rooms, public areas and service areas by completing task that support departmental and organization processes. This cleaning and maintaining will be defined by specific job/task assignments. **Responsibilities And Duties:** 40% Obtains assigned cleaning or maintenance request either from automated system, daily assignment sheet or verbal direction. Performs other functions required of the position, as assigned, which could include moving of beds or furniture required to service customers or execute the cleaning process. Must follow departmental/organizational processes to complete assigned duties. Must complete all paperwork needed to monitor departmental statistics. 20% Must follow direction and proper usage of all equipment used in job performance; to include cleanliness. Specific equipment will pertain to each job assignment. Notifies appropriate area through work order process and other defined paperwork to keep all equipment and misc. items throughout the hospital. 10% Keeps all assigned carts and areas stocked to appropriate operating levels. Linen distribution to be included in stocking of areas. 10% Must be willing to complete other duties as assigned including storeroom maintenance to meet hospital cleanliness and safety standards. 20% Used high level of Customer Service throughout the OhioHealth organization to the patient and all other customers. **Minimum Qualifications:** No Degree or Diploma **Additional Job Description:** **MINIMUM QUALIFICATIONS** 16- and 17-year-old individuals without a high school diploma or GED will be considered only if they have a valid work permit. 18-year-old individuals enrolled in high school do not need a high school diploma/GED/work permit to be considered. HS diploma/GED preferred for individuals over 18 and not in high school. **Work Shift:** Evening **Scheduled Weekly Hours :** 40 **Department** EVS Outlying Buildings Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
    $28k-32k yearly est. 12d ago
  • Client Representative / Customer Service Representative

    Tectammina

    Columbus, OH

    Responsible for management of all vehicles in Columbus, OH • Conduct multi-point inspection on rental returns and identify mechanical and physical concerns • Conduct routine vehicle inventory including new purchases, rental returns and vehicles in service or repair • Manage routine maintenance of vehicles • Ensure vehicles are properly badged, cleaned and prepped for future rentals • Maintain positive relationships with external body & service shops • Transport vehicles to and from service & repair facilities • Work with body shops for damage estimates and timely repairs • Assist transportation department in transporting inbound and outbound vehicles • Face to face customer interaction • Provide exceptional customer service • Review processes and make recommendations as needed • Other projects as designated by management The position would report to the NE Regional Account Executive, Columbus, Ohio. Base plus bonus potential. Qualifications please share your profile to ***************************** Additional Information Job Status: Permanent / Full time postion Eligibility: EAD GC/ GC/ US Citizen Share the Profiles to ********************** Contact: ************ Keep the subject line with Job Title and Location
    $27k-35k yearly est. Easy Apply 1d ago
  • Customer Service Representative - Columbus, OH

    National Background Check, Incorporated

    Columbus, OH

    The Customer Service Representative will be responsible for managing high call volume, sales and customer service/support for NBCI. This person will be fingerprinting and speaking with customers, establish and/or solidify business relationships to generate fingerprint service business. This person will also provide general support to the office, contact customers about any fingerprinting issues when necessary, assist with departmental follow-ups, and resolve customer issues when necessary. This person will also have excellent communication skills and provide superb customer service to all customers. This person is responsible for maintaining a good rapport with all customers that come into the office. Position Status: Full-time Supervision Received: Reports to the Customer Service Manager, NBCI Supervision Exercised: None Essential Functions, Duties and Responsibilities: Customer Service/Communications/Sales * Excellent attendance * Answer phones promptly and professionally and maintain a helpful demeanor with internal and external clients. * Practice and reinforce superior customer service skills in customer interactions on the telephone and in-person. * Greet all customers professionally and with a helpful demeanor. * Fingerprint and/or drug test all walk-in customers. * Contribute to the overall success of FastFingerprints by communicating effectively with management to ensure that company initiatives are followed. * Correspond as needed with management to communicate problems, clarify questions and issues. Processes * Stay up-to-date on filing of forms/paperwork/phone calls. * Schedule appointments and take payments over the phone. * Retrieve calls from voicemail system daily. Ensures that all calls are returned to customers. * Ensure daily, weekly and monthly work processes and reporting are done accurately and timely. * Assist with researching accounts payables issues. * Provide general assistance to all phone callers. Teamwork * Positively promote all goals and objectives of management within the office. * Continually seek to improve the sales experience with revised and improved processes. * Maintain a positive attitude and work environment, so as to lead by example. * Contribute to the overall success of the office by fostering a positive teamwork environment. * Continually seek to help FastFingerprints by offering assistance wherever necessary. Minimum Qualifications: * Two or more years of customer service experience * Must have excellent attendance habits * Must be self-disciplined, have excellent communication skills and a strong work ethic * Must be a self-starter * Must be able to work in a fast-paced environment Desired Experience: * Associate's Degree preferred * Strong customer service and communication skills * Strong Computer skills needed Other Information: Candidates must provide references, be able to pass a pre-employment drug screen and a fingerprint-based criminal background check. Job Type: Full-time
    $27k-35k yearly est. 56d ago
  • Experienced Service Advisor

    Oxford Automotive 4.4company rating

    Westerville, OH

    Born Leader & Great at What you Do? Come show us! Our team stays busy all week, working hard to provide our customers with safe and reliable vehicles, all while having fun while doing it. Our team spends lunch together, collaborating and problem-solving through some of our biggest challenges. We pride ourselves on the collaborative and humble work environment that we provide. All voices are respected and bring value to our team. We feel that's what sets us apart, and we like it that way! We are looking for talented individuals who possess a growth mindset to join our team and share their experiences, thoughts, and solutions to our ever-evolving challenges. We believe that you and your family deserve more than just a paycheck. We believe that you should be able to enjoy your job, enjoy your co-workers, and feel like you are making a difference. In short, we feel that you should feel appreciated. Don't believe us? Check out our Facebook page or Google reviews! Our busy, full-service automotive shop is hiring Experienced Service Advisors. We are looking for smart, coachable, and hardworking team members to service our customer's cars. We offer a family-friendly atmosphere and great work culture. Our shop is open 5 days a week and closed on the weekends. Giving you the time to recharge and spend time with your loved ones, or pick up a new hobby. Qualifications All Service Advisors must be able to clearly demonstrate their ability to set and reach performance goals. They must conduct every aspect of their job in an ethical manner. They must have the ability to educate their customers about their automotive recommended service; interview employment candidates; manage and motivate the company's personnel; work well under pressure; and resolve customer as well as employee issues in a professional, expedient manner. All employees must be able to work a minimum of 50 hours a week on a regular basis. Service Advisors must also have the ability to manage and control the technical productivity as well as be productive themselves. Job Type: Full-time Pay: $60,000.00 - $95,000.00 per year Benefits: Employee discount Health insurance Health savings account Paid time off Professional development assistance Referral program Retirement plan Shift: 8-hour shift Day shift No weekends No nights Application Question(s): What interests you about this position? What skills and experience do you have that you feel would make you an asset to our company? Experience: Service Writers: 2 years (Preferred) Work Location: In person
    $28k-38k yearly est. 60d+ ago
  • Service Writer

    Apple Farm Service 3.9company rating

    Mechanicsburg, OH

    Apple Farm Service is looking for an organized and enthusiastic Service Writer to join their team. The Service Writer is responsible for scheduling our team of service technicians and properly billing our customers for completed work. This rewarding position requires a high level of organization, time management, and customer service. Apple Farm Service prides themselves on their award-winning service department and is looking for a candidate to maintain their superior level of service that their customers have come to expect. Responsibilities: • Take customer phone calls • Convert phone calls and in-store customer visits into work orders in the dealer business system • Assign service technicians to work orders • Track communication from the service technicians as notes to the work orders • Open and close work orders with correct information to create precise billing totals • Great customers and phone calls with friendly and positive customer service • Check with service technicians on progress of repairs • Discuss problems and issues with customers to help the service technicians diagnose the problem Pay: • Pay based on experience and work ethic. • Time and a half paid for any hours worked over 40 hr/wk. • Raises offered based on performance and time spent within the company Benefits (available after 90 days): • Medical, Dental, Vision, and Life insurance • HSA with Free Contributions • Paid time off/Paid Holidays • Matching 401k program • Uniform Services • Tuition and Training Reimbursements available Company Culture • Family-owned business with direct communication from the owner • Customer focused business, partnering with each customer on their behalf • Belief in hard work ethic and teamwork to assist each customer • Understanding on flexible schedules on family events and emergencies • Belief in customer satisfaction over efficiencies or gross profit About Apple Farm Service: Apple Farm Service is a family-owned company with the core values that every employee is treated like family. Our commitment to our employees helps turn most jobs into fulfilling careers. We are the area's leader as the Ag and Construction Specialists, with five locations in West Central Ohio and East Central Indiana. We carry dozens of brands such as Case IH, New Holland, Kinze, Kioti, and many more. If you feel that you would be a great fit for our Service Writer role, we want to hear from you! Apply today.
    $30k-37k yearly est. 41d ago
  • Customer Service Representative

    Jeg's Automotive, LLC 4.2company rating

    Delaware, OH

    Customer Service Associate Job title: Customer Service Associate Job type: Full Time Hours of Operation: 4 days - 10 hours shifts (schedule varies based on business needs) The JEGs Story: Why do millions depend on JEGS for their high-performance car parts? It's simple - from the iconic mail-order catalog to a fully stocked e-commerce experience, we have built a preferred destination for every gearhead, professional racer, weekend warrior and restoration guru who wants to take their vehicle to the next level. Job Summary: JEGS has immediate openings for experienced Customer Service Associates to work in our Columbus, OH or our Delaware, OH Call Centers. If you are passionate about providing quality customer service and enjoy working in a high-volume customer-focused environment, this could be your opportunity. Key Responsibilities: Professional Customer Service: Deliver a high level of professional, courteous and personalized customer service in all interactions. Customer Inquiry Response: Answer customer inquiries through various channels (phone, email, support tickets) in a timely and accurate manner. New Account Creation: Gather all required information to onboard new customers, including but not limited to name, phone number, email address, and shipping and billing information. Account Updates: Update customer account information as needed, ensuring data accuracy and integrity. Documentation of Customer Interactions: Accurately document customer conversations, interactions and transactions for future reference and quality assurance. Customer Complaint Handling: Effectively manage and resolve customer complaints with professionalism and empathy, ensuring customer satisfaction. Product & Service Knowledge: Provide clear and concise information regarding products, services and company policies to customers. Order Processing: Efficiently process orders, ensuring accuracy and attention to detail in all transactions. Shipping Status Checks: Track and provide updates on the status of customer orders, shipments and deliveries. Upselling & Cross-Selling: Utilize sales techniques to upsell and cross-sell products or services based on customer needs and preferences. Core Skills: Customer Service Experience: 2+ years of customer service experience in a call center environment, with a proven track record of delivering excellent service. Problem-Solving & Decision-Making: Strong problem-solving abilities and sound decision-making skills to handle customer concerns effectively and efficiently. Customer Satisfaction Focus: Ensure complete customer satisfaction by addressing concerns, offering solutions and following up as needed. Attention to Detail: Demonstrate a keen eye for detail when processing orders, updating accounts and tracking customer interactions. Complaint Acknowledgment: Acknowledge customer complaints promptly by professionally demonstrating attentiveness to their concerns. Verbal and Written Communication: Strong verbal and written communication skills with an upbeat, concise and professional tone. Preferred Skills: Complaint Acknowledgment: Acknowledge customer complaints promptly and professionally, demonstrating attentiveness to their concerns. Active Listening: Apply active listening skills to understand customer needs, identify issues and provide appropriate solutions. Microsoft Office 365 Proficiency: Proficient in Microsoft Office 365 suite (Word, Excel, Outlook and Teams) with strong computer aptitude. Positive Attitude: Maintain a positive, solution-focused attitude even in challenging situations. Time Management: Effectively prioritize tasks and manage time to ensure all customer needs are met promptly. Multitasking: Ability to handle multiple customer inquiries and issues simultaneously while maintaining a high level of service. What We Offer: JEGS offers a comprehensive benefits package that includes medical/dental/vision/Rx insurance, Short-term and Long-term disability, company-paid life insurance, a business-casual dress environment, 401K and profit-sharing retirement plans, holidays, PTO, Floating Holidays, an associate product discount and weekly pay.
    $26k-32k yearly est. Auto-Apply 9d ago
  • Customer Service Representative

    DSV Road Transport 4.5company rating

    Lancaster, OH

    FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to *************. DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** Location: USA - Lancaster, 35 Technology Pl Division: Solutions Job Posting Title: Customer Service Representative - 105911 Time Type: Full Time Position Description Summary: Responsible for providing and maintaining effective customer service and satisfaction; provide information to resolve customer shipment related issues; interact with management and warehouse personnel to establish service criteria and meet customer requirements. Principal Accountabilities (The following is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all expectations.): * Assist customers with requests and requirements pertaining to pick-up and deliveries, tracing shipments, POD information, rate quotes, and special handling * Interact with management and warehouse personnel to establish service criteria and meet customer requirements * Follow up with customers and other departments to resolve invoice problems and discrepancies * Communicate with customers, coworkers, and other departments to facilitate the movement of freight and associated paperwork that require special handling * Accurately input into and retrieve information from the system * Audit air bills for completeness and accuracy. Research and maintain filings of air bills * Reconcile driver pickup and delivery manifests * Read, decode, and decipher freight coding in order to expedite freight movement and tracking process * Record damaged shipments and misrouted freight on applicable reports The individual in this position must be capable of performing all of the essential functions with or without a reasonable accommodation. Working Environment: Assignment Complexity - Work on assignments that are complex in nature where considerable judgment and initiative are required in resolving problems and making recommendations. Accountability - Use ability as a skilled specialist in accordance with corporate policies and procedures to complete complex tasks in creative and effective ways. Impact of Decisions - Errors detectable upon supervisory review. Identifiable impact on corporate operations and fiscal health. Working Relationships - Regularly interact with peers and management concerning matters of complex scope and discretion. Scope - Work on problems complex in scope. May determine methods and procedures on new assignments and may provide guidance to other nonexempt personnel. Essential Functions: Must be able to pass any federal/state/local government, airport, or company-required background checks, clearances, and/or drug and alcohol tests. Knowledge and Skills (The following minimum requirements are normal guidelines and should not constrain the advancement of otherwise qualified personnel): This is a senior level position. Proficient with Windows OS, Word, and Excel. Must be able to type 45 WPM. Good interpersonal skills required. High school diploma or equivalent required. Generally prefer 3-6 years of experience. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook. open/close Print Share on Twitter Share on LinkedIn Send by email
    $27k-35k yearly est. Easy Apply 11d ago

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