Service writer resume examples from 2026
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How to write a service writer resume
Craft a resume summary statement
A resume summary is your opening statement that highlights your strongest skills and top accomplishments. It is your chance to quickly let recruiters know who you are professionally - and why they should hire you for the service writer role.
Step 1: Start with your professional title, or the one you aspire to.
Step 2: Detail your years of experience in service writer-related roles and your industry experience.
Step 3: What are your biggest professional wins? Here is your opportunity to highlight your strongest accomplishments by placing them at the start of your resume.
Step 4: Don't forget, your goal is to summarize your experience. Keep it short and sweet, so it's easy for recruiters to quickly understand why you're a great hire.
These tips will help you demonstrate why you are the perfect fit for the service writer position.Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.
List the right project manager skills
Your Skills section is an easy way to let recruiters know you have the skills to do the job. Just as importantly, it can help your resume not get filtered out by hiring software. Here is how to make the most of your skills section and make sure you have the right keywords:
- Start with the job listing. Frequently, the keywords looked for by recruiters will be listed. Be careful to include all skills in the job listing you have experience with.
- Consider all the software and tools you use on a daily basis. When in doubt, list them!
- Make sure you use accurate and up to date terms for all the skills listed.
Here are example skills to include in your “Area of Expertise” on a service writer resume:
- Customer Service
- Repair Orders
- Warranty Claims
- Cleanliness
- Parts Inventory
- Schedule Appointments
- Product Knowledge
- Customer Complaints
- Service Orders
- Computer System
- Service Appointments
- Automotive Problems
- Payroll
- Customer Satisfaction
- Preventative Maintenance
- Customer Vehicles
- Corrective Action
- Oil Changes
- Approval Signatures
- Service Repair
- Service Tickets
- Lube
- Customer Inquiries
- Inventory Control
- Customer Issues
- Sales Floor
- Service Calls
- Repair Estimates
- Customer Relations
- Cost Estimates
Zippia’s AI can customize your resume for you.
How to structure your work experience
Your employment history is arguably one of the most important parts of your resume. It shows you have experience and foundation in your field to successfully master the service writer position. Here is how to most effectively structure your work experience:
- List your most recent experience first, followed by earlier roles in reverse chronological order. Employers care about your most recent experience the most.
- Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
- Include only recent, relevant jobs.
How to write service writer experience bullet points
Your resume is your chance to show your biggest accomplishments. Don't just list your job responsibilities, instead take the opportunity to show why you're really good at what you do. Here is how you do that:
- Start with strong action verbs like managed, spearheaded, created, etc. Your goal is to show what you did and verbs will help demonstrate your contributions.
- Use numbers to quantify your achievements. Did you save time with a new report? Increase revenue? How large was the team you managed?
- Keep it concise. You're highlighting your achievements. Consider if all details you are sharing are relevant, or can be written more efficiently.
Here are examples from great service writer resumes:
Work history example #1
Service Writer
Alorica
- Slashed cancellations in half with my expertise of product knowledge and patience (retained 94% of my customers).
- Increased Customer Satisfaction via interpersonal communication techniques by taking corrective actions to address concerns and complaints.
- Assisted clients in creating and saving automatic schedule distribution of cash/custody/ accounting reports.
- Delivered and distributed payroll checks to each voting precinct at the end of voting day.
- Managed consultants and reported directly to senior management on domestic and international engagements.
Work history example #2
Patient Registrar
PIH Health
- Handled information in accordance with HIPPA Laws.
- Obtained patient info and insurance info and updated into EMR, made sure insurance was active.
- Maintained communication between hospice, hospital administration and other hospital departments.
- Learned Meditech medical information software for registering patients logging relevant information such as insurance provider and injury reports.
- Covered for PBX (Dispatch) Operators, Emergency Room.
Work history example #3
Patient Registrar
HonorHealth
- Red Rules, HIPAA, EMTALA etc.
- Coordinated appointment schedules and performed patient check-in / check-out procedures.
- Maintained confidentiality of all patient and company information in accordance with HIPAA regulations and Children's Hospital policies.
- Exported procedures for Trauma patients coming into the Emergency Room.
- Maintained confidentiality of patient information and provided awareness of rights as determined by HIPAA regulations and MLH policy.
Work history example #4
Service Writer
Wells Fargo
- Established and maintained strong communication channels with clients, consultants and internal operational departments.
- Performed safe deposit box transactions and assisted with customer inquiries for detailed account transactions.
- Updated several mortgage databases to monitor mortgage workout progress and facilitate customer and associate communication.
- Coordinated all internal communications/answered facilities switchboard.
- Performed weekly payroll for all (9) technicians.
Zippia’s AI can customize your resume for you.
Add an education section to your resume
The education section should display your highest degree first.
Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.
If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.
Here are some examples of good education entries for resumes:
Master's Degree in general studies
Indiana University South Bend, South Bend, IN
2007 - 2008
Highlight your service writer certifications on your resume
If you have any additional certifications or education-like achievements, add them to the education section.
To list, use the full name of the certification and the organization that issued it, along with the date of achievement.
If you have any of these certifications, be sure to include them on your service writer resume:
- Automotive Sales Professional
- Associate Service Executive (ASE)
- Commercial Driver License (CDL)
- Certified Pharmacy Technician (CPhT)
- Certified Service Manager
- Master Certified Electronics Technician (CETma)
- Certified Auto Glass Technician (AGT)