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The role of a service writer is crucial in ensuring smooth communication between customers and service technicians. Their responsibilities include managing customer inquiries, creating work orders, and providing estimates for repair costs. As of October 2025, the average salary for service writers stands at $39,016 per year. However, this figure can vary based on several factors.
Service writers in states with higher living costs, like California and New York, often earn more. Additionally, those with extensive experience may command higher salaries due to their expertise. The demand for skilled service writers also plays a role in salary variations across different regions.
For those interested in pursuing a career as a service writer, opportunities abound in various sectors, including automotive dealerships, repair shops, and service centers. As the automotive industry evolves with technology, service writers who are adaptable and knowledgeable about new systems will find themselves in higher demand.
By understanding the dynamics of service writer salaries and the factors that influence them, job seekers can make informed decisions about their career paths and explore roles that best fit their skills and aspirations.
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The highest-paying states for service writers are Maryland, Delaware, and New Jersey. The lowest average service writer salary states are Arkansas, Oklahoma, and Nevada.
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Delaware | $52,101 | $25.05 |
| 2 | Wisconsin | $48,178 | $23.16 |
| 3 | Louisiana | $45,660 | $21.95 |
| 4 | New Jersey | $49,775 | $23.93 |
| 5 | Colorado | $45,801 | $22.02 |
| 6 | Connecticut | $44,924 | $21.60 |
| 7 | New York | $47,826 | $22.99 |
| 8 | Maryland | $52,427 | $25.21 |
| 9 | Kansas | $45,214 | $21.74 |
| 10 | Georgia | $41,702 | $20.05 |
| 11 | California | $47,414 | $22.80 |
| 12 | North Dakota | $44,305 | $21.30 |
| 13 | Arizona | $40,206 | $19.33 |
| 14 | Massachusetts | $46,256 | $22.24 |
| 15 | Wyoming | $44,239 | $21.27 |
| 16 | Texas | $42,656 | $20.51 |
| 17 | Florida | $40,636 | $19.54 |
| 18 | Ohio | $40,397 | $19.42 |
| 19 | Pennsylvania | $41,402 | $19.90 |
| 20 | South Dakota | $42,844 | $20.60 |
| 21 | Illinois | $39,751 | $19.11 |
| 22 | District of Columbia | $49,737 | $23.91 |
| 23 | Virginia | $40,794 | $19.61 |
| 24 | Rhode Island | $39,585 | $19.03 |
| 25 | Mississippi | $37,512 | $18.03 |
| 26 | Iowa | $36,369 | $17.49 |
| 27 | Michigan | $40,519 | $19.48 |
| 28 | North Carolina | $39,853 | $19.16 |
| 29 | Alabama | $37,229 | $17.90 |
| 30 | Utah | $37,149 | $17.86 |
| 31 | New Hampshire | $37,120 | $17.85 |
| 32 | Vermont | $37,411 | $17.99 |
| 33 | West Virginia | $36,369 | $17.49 |
| 34 | Washington | $38,804 | $18.66 |
| 35 | Minnesota | $38,055 | $18.30 |
| 36 | Indiana | $35,042 | $16.85 |
| 37 | Tennessee | $35,348 | $16.99 |
| 38 | New Mexico | $37,484 | $18.02 |
| 39 | Alaska | $36,317 | $17.46 |
| 40 | South Carolina | $36,527 | $17.56 |
| 41 | Missouri | $35,669 | $17.15 |
| 42 | Arkansas | $33,192 | $15.96 |
| 43 | Montana | $36,409 | $17.50 |
| 44 | Maine | $29,835 | $14.34 |
| 45 | Idaho | $34,484 | $16.58 |
| 46 | Oregon | $36,550 | $17.57 |
| 47 | Hawaii | $29,520 | $14.19 |
| 48 | Oklahoma | $32,927 | $15.83 |
| 49 | Nevada | $32,802 | $15.77 |
| 50 | Nebraska | $34,409 | $16.54 |
| 51 | Kentucky | $32,658 | $15.70 |
The highest-paying cities for service writers are College Park, MD, New York, NY, and Bakersfield, CA.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | College Park, MD | $52,492 | $25.24 |
| 2 | New York, NY | $48,169 | $23.16 |
| 3 | Bakersfield, CA | $47,668 | $22.92 |
| 4 | Green Bay, WI | $47,664 | $22.92 |
| 5 | Grand Junction, CO | $45,972 | $22.10 |
| 6 | Kansas City, KS | $45,055 | $21.66 |
| 7 | Houston, TX | $43,066 | $20.70 |
| 8 | Canton, OH | $41,335 | $19.87 |
| 9 | Harrisburg, PA | $41,295 | $19.85 |
| 10 | Sterling, VA | $40,963 | $19.69 |
| 11 | Tampa, FL | $40,874 | $19.65 |
| 12 | Mesa, AZ | $40,209 | $19.33 |
| 13 | Chicago, IL | $39,757 | $19.11 |
| 14 | Asheville, NC | $38,956 | $18.73 |
| 15 | Bremerton, WA | $38,831 | $18.67 |
| 16 | Las Cruces, NM | $38,352 | $18.44 |
| 17 | Salt Lake City, UT | $37,070 | $17.82 |
| 18 | Sioux City, IA | $36,024 | $17.32 |
| 19 | Kansas City, MO | $35,502 | $17.07 |
| 20 | Reno, NV | $32,569 | $15.66 |
A service writer's salary ranges from $24,000 a year at the 10th percentile to $61,000 at the 90th percentile.

| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $61,000 | $5,083 | $29 |
| 75th Percentile | $49,000 | $4,083 | $24 |
| Average | $39,016 | $3,251 | $19 |
| 25th Percentile | $30,000 | $2,500 | $14 |
| 10th Percentile | $24,000 | $2,000 | $12 |
The highest paying types of service writers are service consultant, service officer, and service advisor.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Receptionist/Customer Service | $30,604 | $2,550 | $14.71 | 216,587 |
| Bilingual Customer Service | $32,388 | $2,699 | $15.57 | 201,631 |
| Customer Service And Billing | $32,444 | $2,704 | $15.60 | 205,689 |
| Customer Service Consultant | $37,471 | $3,123 | $18.02 | 225,026 |
| Customer Service Technician | $36,757 | $3,063 | $17.67 | 282,953 |
| Customer Service Advisor | $32,029 | $2,669 | $15.40 | 235,256 |
Top companies hiring service writers now:
Service writer salaries at American Institute of Physics and Cummins are the highest-paying according to our most recent salary estimates. In addition, the average service writer salary at companies like GPAC and NexTier Oilfield Solutions are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | American Institute of Physics | $77,307 | $37.17 |
| 2 | Cummins | $72,120 | $34.67 |
| 3 | GPAC | $70,318 | $33.81 |
| 4 | NexTier Oilfield Solutions | $65,268 | $31.38 |
| 5 | Service Motor | $64,103 | $30.82 |
| 6 | East Penn Manufacturing | $55,155 | $26.52 |
| 7 | Thermo King | $49,454 | $23.78 |
| 8 | Goodson Acura of Dallas | $49,228 | $23.67 |
| 9 | Publicis Sapient | $49,068 | $23.59 |
| 10 | Toyota of Naperville | $46,768 | $22.48 |
| 11 | City of Reno | $44,696 | $21.49 |
| 12 | Bartley Healthcare | $43,754 | $21.04 |
| 13 | Greenway Ford | $43,344 | $20.84 |
| 14 | Vermeer | $43,032 | $20.69 |
| 15 | First Transit | $43,031 | $20.69 |
| 16 | Adams County Government Center | $42,863 | $20.61 |
| 17 | Gerry Lane | $42,576 | $20.47 |
| 18 | Toro | $41,278 | $19.85 |
| 19 | Aramsco | $41,146 | $19.78 |
| 20 | Holman Enterprises | $40,741 | $19.59 |
The average service writer salary has risen by $5,684 over the last ten years. In 2014, the average service writer earned $33,332 annually, but today, they earn $39,016 a year. That works out to a 11% change in pay for service writers over the last decade.
Compare service writer salaries for cities or states with the national average over time.
Compare service writer salaries for individual cities or states with the national average.
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $39,000 | $18.76 | +3.1% |
| 2024 | $37,800 | $18.17 | +2.8% |
| 2023 | $36,800 | $17.67 | +2.5% |
| 2022 | $35,800 | $17.22 | +1.8% |
| 2021 | $35,200 | $16.91 | +1.8% |
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| Evoke Consulting | Report Writer | Environmental Facilitation Services [Epanc010] | Boone, NC | 06/29/2025 | $60,000 |
| Pro Caliber Bend | Motorsports Service Writer | Bend, OR | 06/29/2025 | $45,000 |
| Get It-Marketing | Service Writer and Marketing Manager (Automotive)-Remote | WFH | New York, NY | 06/29/2025 | $33,392 |
| American Motors | Experienced Service Writer | Commerce City, CO | 06/29/2025 | $52,175 |
| Dick Hannah Dealerships | Motorsports Service Writer | Bend, OR | 06/29/2025 | $45,000 |
| Aerotek | Service Writer | Inver Grove Heights, MN | 06/28/2025 | $50,000 |
| Cox Holdings, Inc. | Service Writer II | Pennsburg, PA | 06/28/2025 | $40,738 |
| Iowa 80 Truckstop | 4Pm-12Am Service Writer and Parts Counter Advisor | Joplin, MO | 06/28/2025 | $32,349 |
| N C MacHinery Co | Service Writer | Tukwila, WA | 06/28/2025 | $57,079 |
| Performance Toyota Fairfield | Service Writer | Fairfield, OH | 06/28/2025 | $55,000 |
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