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Service writer work from home jobs

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  • Customer Service Representative - Work from Home

    Turbotax

    Remote job

    Work from home with TurboTax Product Expert Get paid $18.50 per hour¹ Get a $405 Certification bonus³ Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴ Earn an additional $5/hr from April 9-15 for all hours worked Fast 24 hour Certification³ As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We'll give you amazing continuous support for everything. Get paid $18.50 per hour¹ Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³ $5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify Certification takes place over 3 days Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴ Minimum 25 hours per week required, want to work more? Go for it!¹ You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following: This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions. Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
    $28k-36k yearly est. 3d ago
  • Remote Customer Service

    Hire Standard Staffing

    Remote job

    Remote Benefits Representative Company: American Income Life (a proud member of Globe Life, a publicly traded company on NASDAQ) Earning Potential: $70,000 - $120,000+ per year (commissions + residual) Work From: Anywhere in the U.S. or Canada About the Opportunity Tired of clocking in, clocking out, and getting nowhere fast? This opportunity was built for those ready to break free from the ordinary. American Income Life empowers driven, self-starting professionals to take control of their income and career. As a Remote Benefits Representative, individuals connect with clients virtually (via Zoom) to help them understand and enroll in benefit programs that protect their families. There's no cold calling, no micromanaging - just meaningful conversations and real impact, all from the comfort of home. Those who are hungry for growth, financial freedom, and a career that truly rewards performance will find this to be the perfect fit. Why Candidates Love Working Here A Culture That Feels Like Family Success is celebrated at every level. Expect a vibrant, supportive environment filled with recognition, giveaways, and virtual team events that make Mondays something to look forward to. Freedom + Flexibility Work from anywhere. Set a schedule that fits your life. Take control of your day - and your paycheck. Real Growth Potential Every leader in the organization began in this same position. Advancement is based on performance, not politics. Financial Rewards That Match Effort Base pay plus bonuses means earnings grow alongside results. Top representatives regularly earn $90K+ annually and advance quickly. Comprehensive Benefits Employees receive access to health, dental, and vision plans through Globe Life, along with voluntary coverage options tailored to individual needs. Key Responsibilities Meet with families virtually to help them select benefit programs that align with their goals. Build trust, answer questions, and guide clients through enrollment. Manage a personal book of business and maintain long-term relationships. Collaborate with teammates and leadership committed to mutual success. Ideal Candidate Profile Self-motivated, positive, and eager to grow. Excellent communicator - friendly, confident, and authentic. Comfortable using Zoom and other online communication tools. Must be a U.S. or Canadian citizen. Passionate about helping others and building meaningful relationships. No prior insurance experience is required - only a strong drive to succeed and a willingness to learn. Full training and mentorship are provided. Application Process Hiring managers are actively reviewing applications. Candidates should apply and watch for communication via text, email, or phone from a hiring representative. Your future doesn't have to look like your past. Take the first step toward freedom - apply today.
    $23k-29k yearly est. 2d ago
  • Customer Service Representative

    Russell Tobin 4.1company rating

    Remote job

    Job title: Customer Support/Account Rep Duration: 6months Pay rate: $18/hr - $19.17/hour Remote to Start: Kick off your journey with us from home! All classes and training sessions will be held remotely for 4-5 weeks. In-Office Experience: Once training is complete, your role will transition to 5 days per week in-office, fostering collaboration, hands-on experience, and strong team bonds. Hybrid Work Flexibility: After 6 months of service, enjoy a hybrid schedule that balances in-office and remote work-3 days in-office and 2 days from home-for greater flexibility and convenience. Preference Criteria: We prefer candidates with either a College Degree or Previous Contact Center Experience. Position Description: Join our Client as a Customer Support Representative where you'll handle incoming phone calls regarding various service inquiries. You'll respond with accuracy and efficiency, consistently meeting key department performance metrics. Functional support areas include cash management products, online services, and general account or financial-related inquiries. Successful applicants will be highly professional, career-driven, and committed to delivering world-class service. Key Responsibilities: Addressing incoming phone calls with a high degree of accuracy and efficiency. Providing support on cash management products, online services, and general financial inquiries. Contributing to a fast-paced, team-oriented environment. Multi-tasking and adjusting quickly to changes in a busy financial service center. Qualifications: Preference for a College Degree or Previous Contact Center Experience. Highly professional, career-driven, and committed to delivering world-class service. Excellent communication skills and ability to work effectively in a team environment. Strong aptitude for multitasking and adjusting to fast-paced environments. Why Join Us: Opportunity to work with a reputable financial institution. Dynamic and collaborative work environment. Competitive compensation package and opportunities for career advancement. Be part of a team dedicated to delivering excellence in client service.
    $18 hourly 3d ago
  • Customer Service Representative

    Talentoma

    Remote job

    Job Title: Remote Customer Service Representative Monthly Pay: $3,700 - $4,500 We are looking for dependable and friendly Customer Service Representatives to join our team remotely. In this role, you'll help customers by answering their questions, resolving basic issues, and guiding them through account or order-related tasks. If you enjoy helping others, are comfortable using a computer, and want a stable work-from-home job, this is a great opportunity to grow your customer service skills in a supportive and flexible environment. Job Responsibilities: Respond to customer inquiries via phone, email, or chat with professionalism and care Assist customers with account issues, order status, product questions, or general support Use internal tools and systems to enter information and retrieve answers Follow step-by-step training, company procedures, and scripts to ensure accuracy Stay calm and positive in all interactions, even when handling concerns or complaints Collaborate with team members and supervisors to improve the customer experience Qualifications: Strong verbal and written communication skills Organized, self-motivated, and dependable Comfortable working independently and handling multiple tasks Basic computer skills (familiarity with browsers, email, and data entry) Customer service, retail, or hospitality experience is a plus but not required Perks & Benefits: Competitive monthly pay: $3,700 - $4,500 based on experience 100% remote work with flexible scheduling options Paid virtual training to help you succeed from day one Friendly and helpful management team Opportunities to grow into advanced customer service or team lead roles
    $3.7k-4.5k monthly 2d ago
  • Customer Service Associate (Insurance Industry) Temp to Perm

    Tower Legal Solutions 3.6company rating

    Remote job

    On behalf of our client, an industry leading Insurance Company, we are hiring Services Associates in the Massachusetts area to join their Personal Lines Agency Support Team. The position is anticipated to start in early January and is a temporary (with a duration of approx. 7 months) to permanent opportunity. Position Overview/Summary: As a member of the Agency Support Team, you will work with the firm's independent insurance agents, policyholders and field partners within a call center environment to create outstanding service experiences. The Agency Support Team functions as an extension of their agents' offices by providing assistance related to personal lines insurance policies, premium billing and technical support. By joining the team, you can expect to take part in an initial comprehensive virtual training program that will prepare you for success. You will learn the company's service philosophy, receive both systems and skills training and benefit from ongoing coaching and mentorship that will position you well for potential career growth within their Personal Lines organization. Description Training and Development: 6-8 weeks of initial comprehensive virtual training (instructor-led and self-study) followed by ongoing training, coaching and mentorship Schedule: Hours of Operation are 8:00am - 6:00pm EST, Monday - Friday. Your daily 7.75-hour shift (38.75-hours/week) will be determined after training is complete. Shifts remain static after they are assigned but are eligible for adjustment in the future. Responsibilities / Essential Functions: • Receive inbound calls from agents, policyholders and field representatives in a dynamic call center environment • Timely manage an individual diary of pending items requiring follow-up via email or outbound phone call • Accurately interpret and verify new and renewal policy transactions, policy coverages and policy changes for agents • Communicate underwriting guidelines to agents • Respond to simple as well as complex billing inquiries from agents and policyholders • Provide agents and policyholders with technical support and troubleshooting on The Hanover's systems • Partner with others within Personal Lines to resolve policy or billing related issues • Deliver highly positive service experiences consistent with our key performance metrics, quality standards and customer experience program • Make process improvement recommendations related to procedures, workflows and systems • Participate in special assignments and perform other duties as needed Key Measures of Success: • Motivated by taking full ownership to help others, solve problems and create lasting positive impressions • Driven to be proficient with service delivery and quality metrics, insurance policy concepts, billing practices and technical troubleshooting skills • Comfortable working in a dynamic and structured call center operations environment • Receptive to coaching and feedback; flexible and adaptable to change; able to overcome obstacles • Thrives in a remote or an in-office working environment Position Requirements: • Experience of up to 2 years in a customer service environment and role; call center experience is beneficial. Remote work experience preferred • Bachelor's degree • To work remotely, hardwired Ethernet connections speeds of 10 mbps upload and 50 mbps download are required. • Excellent telephone etiquette and service delivery skills • Strong communication skills and effective listening abilities • Effective organizational and time-management techniques • Exhibit patience and a positive outlook when working with agents and policyholders • Contribute to an environment of collaboration, accountability, respect and empowerment • Proficient with navigating personal computers and standard business software; able to learn call center and insurance industry specific software applications • Able to commit to the entirety of the virtual training program Physical Demands & Work Environment: • Able to use a personal computer as well as call center software applications and wear a wired headset • Able to sit for extended periods (75% - 90%) while receiving and handling incoming phone calls • Able to meet performance expectations and internet speed requirements in a dynamic remote work environment If you are interested in this position, please reply with your resume in Word and we will contact you to discuss next steps.
    $29k-36k yearly est. 3d ago
  • Remote Customer Service Representatives - AI Trainer ($60-$80 per hour)

    Mercor

    Remote job

    ## **About the Role** Mercor is seeking experienced **customer services representatives** to support a leading AI lab in advancing research and infrastructure for next-generation machine learning systems. This engagement focuses on diagnosing and solving real issues in your domain. It's an opportunity to contribute your expertise to cutting-edge AI research while working independently and remotely on your own schedule. ## **Key Responsibilities** - You'll be asked to create deliverables regarding common requests within your professional domain - You'll be asked to review peer developed deliverables to improve AI research ## **Ideal Qualifications** - 4+ years professional experience in your respective field - Excellent written communication with strong grammar and spelling skills ## **More About the Opportunity** - Fully remote and asynchronous - complete work on your own schedule - Expected workload: ~30 hours per week, with flexibility to scale up to 40 hours - Project start date: immediately, lasting for around 3-4 weeks ## **Compensation & Contract Terms** - Independent contractor engagement through Mercor - Hourly compensation, paid weekly via Stripe Connect - Payments based on services rendered; contractors maintain full control over their work schedule and methods **About Mercor** - Mercor is a talent marketplace that connects top experts with leading AI labs and research organizations - Our investors include Benchmark, General Catalyst, Adam D'Angelo, Larry Summers, and Jack Dorsey - Thousands of professionals across domains like engineering, research, law, and creative services have partnered with Mercor on frontier AI projects We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request. ## **Earn $200 by referring** Share the referral link below, and earn $200 for each successful referral through this unique link. There's no limit on how many people you can refer. Restrictions may apply. [Learn consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request. ## **Earn $125 by referring** Share the referral link below, and **earn $125 for each successful referral** through this unique link. There's no limit on how many people you can refer. Restrictions may apply. [**Learn
    $28k-36k yearly est. 49d ago
  • Remote Customer Service Representative - Product Testing

    Glocpa

    Remote job

    We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.
    $26k-34k yearly est. 60d+ ago
  • Remote AI Content Proofreader

    Outlier 4.2company rating

    Remote job

    Earn up to $16 USD/hourly and work remotely and flexibly. Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact. What You'll Do Adopt a “user mindset” to produce natural data to meet the realistic needs you have or would use AI for. Evaluate AI outputs by reviewing and ranking responses from large language models. Contribute across projects depending on your specific skillset and experience. What We're Looking For Analytical and Problem-Solving Skills: Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning. Strong Writing: Clear, concise, and engaging writing to explain decisions or critique responses. Attention to Detail: Commitment to accuracy and ability to assess technical aspects of model outputs. Nice to Have Experience in fields like literature, creative writing, history, philosophy, theology, etc. Prior writing or editorial experience (content strategist, technical writer, editor, etc.). Interest or background in AI, machine learning, or creative tech tools. Pay & Logistics Base Rate: depending on location: US $16.07, GB £ 13.30 GBP, CA $20.50 CAD, AU $26.25 AUD, IE €14.60 EUR, NZ $26.00 NZD Bonuses: Additional pay available based on project performance. Type: Freelance/1099 contract - not an internship. Location: 100% remote Schedule: Flexible hours - you choose when and how much to work. Payouts: Weekly via our secure platform. This is a freelance position that is paid on a per-hour basis. We don't offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.
    $16-16.1 hourly 4d ago
  • Customer Service Rep - Bilingual Remote

    American Income Life-Prata & Wilson

    Remote job

    Remote Bilingual Benefits Specialist Why Work Here? Room For Growth, Great Work Culture, Flexible Culture, Motivated Environment, Great Leadership Due to the high demand for our services, we are hiring for Sales and Sales Leadership roles. We do virtual interviews via Zoom. Also, we have adapted sales positions where we can see all of our clients virtually through an online platform or on-site. We are a publicly traded company and have been in business for over 70 years. In those 70 years, we have experienced ZERO layoffs. We are owned by Globe Life which is a Fortune 500 company out of Dallas, Texas. Globe Life is an official partner of the Dallas Cowboys and has the naming rights to Globe Life Field where the Texas Rangers play for the next 40 years. We have maintained an A (Excellent) rating from A.M. Best - an independent analyst of companies. This rating indicates that A.M. Best believes we have excellent financial strength. Our company was ranked among the Top 25 Happiest Companies to Work for in 2019. We are growing nationwide and are looking to expand our leadership team. Our promotion track is based on hard work. We are looking for responsible individuals with high integrity, the ability to teach, coach, and train others. Our company only works with organized groups that request our services and have an interest in hearing from us. We spend ZERO time cold calling, telemarketing, or contacting friends or family members to build our client base. We enjoy: -weekly pay -weekly bonuses -residual income -annual convention -fun work environment -goal-oriented promotions
    $32k-41k yearly est. 11d ago
  • Fully Remote Customer Service & Sales Rep

    Rainmakers Inc. 3.7company rating

    Remote job

    Work From Anywhere Entry-Level or Experienced Insurance • Investments • Mortgage Step into one of the largest & most secure industries in the U.S. no experience needed. We'll train you and cover your licensing so you can work part-time, full-time, or even build your own brokerage. Why This Opportunity Stands Out: Paid training + State & Federal licenses (covered) Flexible schedule perfect for travelers or stay-at-home professionals No quotas or income caps Residual income + bonuses + stock options Tax advantages (1099 contractor) We're Looking For: Self-starters who are motivated, trustworthy, and ready to learn sales, networking, and leadership skills. Requirements: 18+ & no felony record Reliable Wi-Fi & Zoom access
    $33k-42k yearly est. 60d+ ago
  • UKG WFM Premier Services Consultant II (Remote)

    Mosaic 2021

    Remote job

    Based in Nashville, Tennessee, Mosaic Consulting Group helps businesses of all sizes and across all industries leverage their investment in UKG HCM & WFM Technologies. We are more than a consulting company; we are a highly skilled team delivering value and exceptional service to our clients. Every day we strive to live up to our promise: Make a difference and inspire confidence. Thanks to our commitment to exceptional client service and a thriving team culture, Mosaic has earned recognition on the Inc. 5000 list for four consecutive years, is a certified woman-owned business, and has been certified as a Great Place to Work for five years running. In 2025, we were honored to be named one of the Best Workplaces in Consulting & Professional Services™ and proudly recognized as the 2025 UKG Partner of the Year. Due to our rapid growth, we are looking for a remote WFM Premier Services Consultant to join our team. In this role, you'll work closely with our clients to ensure they get the most out of their UKG WFM systems. From building strategies to designing and implementing solutions, you'll help businesses use their tools to solve real challenges and achieve their goals. If you love connecting with people, solving problems, and making a real impact, this role might be for you. What you'll do: Build strong, trusted relationships with clients while showing them how to make the most of their UKG systems to maximize efficiency and improve workforce management. Identify additional opportunities to assist clients, whether through the introduction of new products, services, or system enhancements that drive value. Provide a consultative approach by partnering with clients leveraging best practices to produce exceptional results, fostering trust, and ensuring commitment to long-term collaboration. Leverage your industry and WFM expertise to develop, maintain, and implement solutions that help clients address business challenges through their WFM system. Utilize system analysis techniques by consulting with users, managers, and executives to determine software and system functional specifications, ensuring systems are tailored to client needs. Document, analyze, test, and modify WFM systems in alignment with client and system design specifications, ensuring all changes are accurate and meet client expectations. Provide training and ongoing support to client teams on WFM tools, processes, and system enhancements, ensuring they have the knowledge and skills to optimize their WFM systems effectively. Lead WFM-related projects from initiation through completion, ensuring alignment with client goals, timely delivery, and quality outcomes. Stay up-to-date on industry trends and WFM technologies to provide innovative solutions and continuously improve the value delivered to clients. Model Mosaic's customer service vision of Guide, Anticipate, Exceed What makes you successful: Need to haves: 1-3 years of UKG Pro Workforce Management (formerly Dimensions) experience, or experience with similar systems 1-3 years of experience in consulting with the ability to build lasting relationships and guide clients toward effective solutions Ability to work fully remote and travel up to 40% as needed for client work. Nice to haves: A completed Bachelor's degree from an accredited University Expert skills in UKG WFM products Expertise in system analysis and configuration, including working with stakeholders to gather requirements and translate them into system specifications. Excellent communication and interpersonal skills, with the ability to collaborate effectively with clients and internal teams. Strong problem-solving and analytical skills, with the ability to adapt solutions to meet client-specific needs. Experience in managing multiple projects, ensuring successful delivery and client satisfaction. How you'll be measured: Maintaining target utilization rate Obtaining Core certification during ramp and successfully completing customer deliverables Orchestrates timing and execution of customer's services to align with high-level initiatives. Seeking experience and training to develop functional design solutions that meet clients' needs Honing consulting skill set, resulting in fully utilizing the customers' allotted hours, excellent CSAT scores, and strong customer retention. Leans on Strategic Client Advisors and Leads to recognize opportunities to achieve and strengthen client's objectives. What we offer you: An opportunity to grow and develop your UKG consulting skills A competitive salary of $100,000-$120,000 with bonus potential Comprehensive benefits, perks and PTO package An award-winning company culture in a flexible remote environment
    $100k-120k yearly 28d ago
  • AWS service consultant

    Kynite

    Remote job

    Orchestrated by adept technical architects with over fifty years of applied expertise, KYNITE is an advanced technology company specializing in the disciplines of: Blockchain, Cloud Services, Big Data & Analytics, Artificial Intelligence, Enterprise, Staff Augmentation and Managed Services We are BigData Experts We are Cloud Experts We are Enterprise Architects We are Artificial Intelligence Innovators We are Technological Evangelists We are Doers We are Kynite Job Description AWS service consultant Working knowledge on below: AWS Services MWAA EMR S3 EKS IAM Neptune Programming Python Operational processes Ticketing systems like Service now JIRA This would be an Ops project where we he/she would be supporting a custom platform using AWS services at the client. Qualifications 8+ years on AWS Services and hands-on experience in handling tickets • Good understanding of Cloud. • Good experience of solve business problem with conceptual and detail technical solution Additional Information All your This job is only for individuals residing in US US Citizens, Green Card holders, EAD's can apply W2 Information will be kept confidential according to EEO guidelines.
    $52k-90k yearly est. 18h ago
  • Proofreader

    Bridgewater Overhead Doors

    Remote job

    We are looking for a Proofreader to join our team and ensure the highest level of quality and accuracy in all written content. As a remote proofreader, you will be responsible for reviewing, editing, and proofreading a variety of documents to ensure consistency, clarity, and correctness. Youll work closely with writers and editors to uphold our brand voice and maintain error-free content. This is a 100% remote position, so we are looking for someone who is detail-oriented, self-motivated, and able to manage deadlines effectively. Key Responsibilities: Proofread and edit a variety of content, including articles, blogs, web copy, reports, marketing materials, and social media posts. Check for grammar, spelling, punctuation, and syntax errors. Ensure consistency in style, tone, and formatting across documents. Review content for clarity, coherence, and overall quality. Collaborate with writers, editors, and other team members to ensure content meets our brand guidelines and standards. Provide feedback and suggestions for improving written content. Maintain a strong attention to detail while meeting tight deadlines. Requirements: Education: Bachelors degree in English, Communications, Journalism, or a related field (or equivalent work experience). Experience: 2+ years of proofreading or copyediting experience, preferably in a professional or corporate environment. Technical Skills: Strong command of grammar, punctuation, and style rules (e.g., AP, Chicago Manual of Style). Proficient in Microsoft Word, Google Docs, and other proofreading tools (e.g., Grammarly, Hemingway Editor). Familiarity with online content management systems (CMS) is a plus. Soft Skills: Exceptional attention to detail and accuracy. Strong written and verbal communication skills. Ability to work independently and manage time effectively in a remote setting. Familiarity with working under tight deadlines and handling multiple projects. Preferred Qualifications: Experience in a specific industry (e.g., marketing, publishing, education). Knowledge of SEO and digital content best practices. Familiarity with HTML or basic web publishing is a plus. Certification in proofreading or copyediting is a plus. Benefits: Competitive salary based on experience. Flexible work schedule with a fully remote setup. Health, dental, and vision insurance. Paid time off and company holidays. Professional development opportunities.
    $42k-72k yearly est. 60d+ ago
  • Proofreader

    Arsenault

    Remote job

    Remote Proofreader Are you looking for a great way to earn some supplemental income? Or, perhaps a college student that needs a flexible schedule? Do you enjoy detailed work? If you said yes to any of these, then we need to talk to you! We have an amazing remote work opportunity to join a company that is experiencing exponential growth. Since 2003, Arsenault has been the market research industry leader in nationwide qualitative recruiting and transcription. We have been recognized as a three-time Inc. 5000 winner, three-time Philly Top 100 winner, and a 40 Under 40 winner! Join our team as we work to assist our clients to better understand their products and services. You'll have the flexibility and the convenience of working from home Part-Time Schedule Job Purpose: The Proofreader is responsible for reviewing accurate, consistent and complete transcripts in multiple industries. Arsenault, LLC emphasizes a team approach and expects every person to perform any reasonable task or request that is consistent with fulfilling company objectives. Typical Physical Demands: Regular use of hands to manipulate office equipment, phones and computer keyboard. Frequently sit and stand to do clerical work, including maintaining files, reports and binder logs. Regularly lift and move office supplies up to 20 pounds. Typical Work Conditions: Work is performed in an office environment or remotely. Employee frequently interacts directly with staff members throughout the company during the workday in both verbal and written forms. Position Type/Expected Hours of Work: This is a part-time position. Days and hours of work are based on business needs at the time of hire, but at no time more than 40 hours per week. Weekend work may be required based on the schedule. Essential Job Functions: Electronically proofread, revise, and quality check transcripts for accuracy in relationship to their corresponding audio files Transcribe missing text as needed in order to properly correct transcripts for our clients Provide constructive feedback to transcribers Tracking productivity metrics as needed after each shift Perform other tasks as needed Performance Factors: Maximizing Quality Results Orientation Composure Oral Communications Leveling Client Orientation Acceptance of Feedback Team Skills Reliability Job Requirements/Qualifications: Intermediate to Advanced knowledge of Microsoft Word & Microsoft Excel Superb attention to detail Mastery of the English language, including both punctuation and grammar rules Self-motivated, proactive, "can-do" attitude Ability to work independently Must have a working computer with high-speed Internet access to work from home, as needed Ability to quickly learn and use new software web based tools Associates Degree preferred; work experience may be considered in lieu of degree
    $43k-73k yearly est. 60d+ ago
  • Legal Proofreader

    Avenue A Staffing

    Remote job

    We are recruiting for a Proofreader(Must have Legal or Financial Proofreading experience). All Shifts Monday to Friday and Saturday Sunday. Must have Legal or Financial Proofreading experience at a Top 20 Manhattan Law Firm or financial firm. Please forward a current, up-to-date resume with all relevant experience to the email address included in this post. We will be conducting interviews over the phone and zoom. Please include your phone number and email address. 100% remote work from home
    $43k-73k yearly est. 60d+ ago
  • Editorial Assistant (Remote)

    Military, Veterans and Diverse Job Seekers

    Remote job

    DESCRIPTION OF RESPONSIBILITIES: Processing and Preparing Manuscript Submissions for Peer Review: Monitor EIDs manuscript submission portal for new and revised manuscript submissions; Check for application of journal submission guidelines based on author-selected article type; Add line counts and double line spacing to articles when needed; Ensure the journals Author Checklist is complete and submitted with each article; Re-order author files as necessary to comply with journal style; Establish that all author submitted files display fully and without error in articles PDF view,, including resaving problematic figures as needed to provide correct visual for reviewer use. ; Resave tables with excessive page breaks or length at a reduced size and alternative page orientation for readability. Supporting Copy Editors Assigned to Accepted Articles: Processing papers upon preliminary eXtyles software training; Authenticating references and formatting tables; Proofreading support include, but is not limited to, journal style adherence, grammar, spelling accuracy, confirmation of editorial changes made or needed, and flagging of inconsistencies in order, quality, appearance, counts, etc. of figures, tables, or videos supporting each article. Supporting EIDs Manuscript Submission Process: Assisting authors, associate editors, and peer reviewers with their accounts in EIDs ScholarOne/Manuscript Central submission portal by verifying email and account name information, documenting issues; and informing the editor-in-chief, deputy editor-in-chief, or managing editor of the issues via an email as necessary; Documenting inquiries from authors concerning status of their manuscripts; Receiving new or revised files directly from authors linked to papers in progress and adding them to submitted manuscripts or routing them to copy editor assigned; Forwarding emails to appropriate staff regarding journal submissions questions or corrections; Responding to phone calls and emails related to customer inquiries, mailing lists, or other aspects of EIDs operations by answering questions or offering guidance within one business day; Collecting information needed to fix issues; Informing the managing editor of problems or issues that require his or her intervention; Performing day-to-day peer review coordination by checking the new submissions received daily in ScholarOne to ensure EIDs requirements for formatting, word count, and graphics standards are met; Advancing for review those submissions that adhere to the critical guidelines for manuscripts; Notifying the editor-in-chief via email of the precise nature of any major problems with the submission so he or she can determine whether to reject, assign, or return the submission to the authors for correction. Supporting the Journal Administrator in the maintenance of multiple mailing lists for the annual EID Calendar distribution: Responding to requests for address changes and additions and then making these changes in the associated Excel documents and/or in ScholarOne accounts when applicable; Cleaning up the Excel reports from ScholarOne run annually to capture names, emails, and addresses of reviewers for the current year by removing duplicate entries, adding missing key address details and resolving address contradictions while making necessary updates to related ScholarOne accounts as needed. Managing bounce backs when calendars are not delivered by attempting to contact subscribers one time via email for correct address and remove from lists if no response is received. Other Areas Requiring Support for Journal Administrator: Responding to messages related to undeliverable emails generated by ScholarOne by contacting the account creator for correction and resending the previously undelivered email after making the address correction in ScholarOne; Forwarding the Editorial Assistants response to any author inquiry on a manuscript overdue by one day or more to the Journal Administrator to add to the weekly report to the deputy editor-in-chief; Providing date extensions to Copy Editor or Production Checklists as needed; Running select ScholarOne reports identified by the Journal Administrator; Assigning accepted manuscripts for publication to copy editors upon request; Monitoring the journals EIDeditor mailbox on a rotating schedule. Meeting attendance when Working Remote: Planning availability to attend weekly Team Staff Meetings on Thursday (with a monthly meeting option on the CDC campus if local); Attending monthly Production and Copy Editor Meetings. Clerical and Office Tasks: Supporting the editor-in-chief, deputy editor-in-chief, and managing editor by scheduling and preparing for meetings, organizing files, assisting with correspondence, and carrying out other similar tasks; Preparing handouts, agendas, and other materials for staff meetings, projects, and presentations; Securing meeting spaces for regular EID staff meetings and special meetings; Faxing, copying, and preparing materials upon request; Keeping notes when needed for high-level meetings; Responding to requests for sourcing needed office supplies. Handling special shipping needs (e.g., FedEx, UPS), by preparing shipping labels and arranging drop-off of shipments at the appropriate pick-up locations. Assisting with inventory maintenance record of past printed journals by volume/issue; Ensuring stock of journals is safely stored in archives for future inventory counts. Supporting EIDs Communications and Production Activities: Creating letters to an articles Corresponding Author for upcoming podcasts; Working with EID production staff to review and proofread images, tables, photographs, maps, and other graphics; Working with production staff by proofreading PDFs of journal contents; Proofreading correspondences, communications materials, presentation materials, and other content upon request; Maintaining spreadsheet directory of information for EIDs cover art. REQUIRED DEGREE/EDUCATION/CERTIFICATION: A degree in journalism, English, communications, or science is preferred. Those with experience in scientific publishing and/or project management could be considered. REQUIRED SKILLS AND EXPERIENCE: Active communication is essential for this remote position, requiring a self-directed candidate who is both process-driven and practices open communication with all journal staff, including asking questions and sharing insights. Ability to meet deadlines consistently, prioritize assignments, and handle both incoming inquiries about the processes of the EID journal. The ideal candidate is detail-oriented with excellent organizational skills. DESIRED SKILLS AND EXPERIENCE: Experience in scientific/technical/medical proofreading is a plus. Expert command of language, grammar, and syntax is desired. Experience using Microsoft Suite (Word, Excel, PowerPoint etc.) is desired. Excellent communication and interpersonal skills are desired. Flexibility and team-player mentality is desired.
    $41k-52k yearly est. 60d+ ago
  • Field Services Dispatcher, Remote, 3rd Eye

    Terex 4.2company rating

    Remote job

    Field Services Administrator-Dispatcher Operating Company: Environmental Solutions Group - 3rd Eye Reports to: Field Service Manager Department: Field Service This position will be responsible for receiving incoming calls, creating service tickets based on incoming call request, managing incoming service tickets, completing job estimates, and requesting purchase orders for customers, for multiple Environmental Solutions Group (ESG) Operating Companies. This person, additionally, will be handling various tasks and providing support for the site leadership team, including but not limited to general site and office duties. ESSENTIAL JOB FUNCTIONS INCLUDE: Receives incoming calls, transfers to appropriate extension and provides requested information. Create service tickets for multiple ESG Operating Companies; Heil, 3rd Eye and Marathon. Manage incoming service ticket request, scrubbing ticket data and ensuring ticket hygiene for proper service request fulfillment. Creating field service estimates based on service ticket request, following Technical Service standard job estimates practices. Contacting customers for purchase order request to full-fill service dates. Develops and maintains basic administrator knowledge of phone system and makes changes as required. Maintains mailboxes and extensions as needed. Arrange travel for tech services team members. Managing the office supply inventory and placing orders for items per the schedule. Attendance at work, including presence at work during regular working hours, or other schedule as assigned by the department manager, is essential. Acceptance of overtime assignments may be required in order to meet goals and objectives. Performs other related duties as required and assigned. JOB SPECIFICATIONS: High school degree required. A Bachelor's degree is preferred. 3 to 5 years' experience required. Prior knowledge of the database, quote system and ticket system that the Technician teams use required. Prior experience providing estimates for service required. Excellent oral and written communications skills, including a clear and courteous speaking voice. Ability to handle multiple incoming calls in a calm, courteous and efficient manner. Basic business and clerical skills needed. Proficient computer skills in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) at the intermediate to expert level required. Ability to maintain complete confidentiality regarding incoming calls and other information received during the course of employment. Experience in a rapidly growing and changing environment is important. Strong interpersonal skills with the ability to establish and maintain effective working relationships with individuals at all levels within the organization. Strong organizational skills with great attention to detail. Ability to quickly adapt in a fast-paced high-energy environment. Ability to multi-task. Requirements: Education: Requires a High School diploma or GED. Knowledge: Requires ability to understand general arithmetic; ability to write in an understandable manner; understand verbal or written instructions; ability to read and understand instructions, lists and billing materials; use PC based applications, including Mainstar, Outlook, and Microsoft Office, knowledge normally acquired through high school or equivalent experience. Mental: Requires normal attention with periods of high concentration intermittently to operate machinery approximately 50% of time. Physical: Requires sitting/standing approximately 95%, lifting to 40 pounds approximately 5% of time. Audible Demands: Requires ability to follow verbal instructions and to hear for safety purposes. Visual: Requires the ability to visually observe essential functions for satisfactory job performance and safety; color and depth perception required. Environmental: Involves exposure to plant environments with the presence of dust, fumes, noise, and fluctuating temperatures due to lack of climate control. Note: Supersedes All Preceding s: The above is intended to describe the general content, identify the essential job functions, and set forth the requirements for the performance of this job. It is not to be construed as an exhaustive statement of job functions or requirements. KNOWLEDGE, SKILLS, AND ABILITIES: Ethics and Work Standards: Maintain the highest ethical and work standards, while promoting the same attributes in co-workers and others. Ensure that all business activities - with both internal and external customers - to be performed with a professional demeanor and that all participants be held accountable to this high standard. Communication: Expresses thoughts clearly, both orally and in writing, using good grammar. Presents concise, well organized reports in Microsoft Word, PowerPoint and Excel. Listens to understand input, feedback and concerns. Provides complete information in an open, honest and straightforward manner. Responds promptly and positively to questions and requests. Teamwork and Relationships: Works with other employees willingly and in a spirit of cooperation and teamwork. Supports cooperation. Demonstrates a commitment to the entire business and is supportive of all initiatives (company and departmental) to help grow Environmental Solutions Group business in the United States and abroad. Cooperates fully with others to achieve organizational goals. Is tactful, courteous, and considerate. Embraces a positive outlook. Is respected and trusted by others. Continual Improvement and Problem Resolution: Identifies and communicates suggestions for work improvements. Uses technical and analytical abilities to assure existing work practices are the most efficient and cost effective possible. Performs root-cause analysis and implements viable, permanent solutions to problems. Works with both internal and external customers to develop solutions which meet company-wide needs and objectives. Applies a sense of urgency to resolve problems or creates opportunities that will increase productivity and create value. Shares best practices with other employees across the business. Accountability: Accepts responsibility and accessibility for both the strategic planning and the successful implementation of all projects, programs, and duties as outlined in this job description. Advises supervisor of concerns, problems, and progress of work in a timely manner. Terex Overview: At Terex, we fully embrace the increasingly diverse world around us and strive to create an empowering and welcoming workplace culture. We are a $5 billion publicly traded global industrial equipment manufacturer of materials processing machinery, waste and recycling solutions, mobile elevating work platforms (MEWPs), and equipment for the electric utility industry. We are passionate about producing equipment that helps improve the lives of people around the world and providing our team members with a rewarding career and the opportunity to make an impact. While our operations are global, each office or factory is a close-knit community. We value diversity, equity and inclusion, safety, integrity, respect, servant leadership, courage, citizenship, and continuous improvement. It's an exciting time to be part of the expanding manufacturing sector - come join us! Additional Information: We see inclusion as a key to our success and are committed to actively foster a culture where every team member feels valued, listened to, and appreciated. We are committed to being fair and impartial in our decisions, ensuring equity within our workplace. As an Equal Opportunity Employer, employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. The Company offers competitive salaries, advancement opportunities, and a full range of benefits, including paid vacation, 401(k), medical, dental, and vision. Terex Corporation is an Equal Opportunity Employer and Affirmative Action Employer M/F/D/V. If you are interested in an open position but feel you may not meet all the listed qualifications, we still encourage you to apply. About Terex: Terex Corporation is a global industrial equipment manufacturer of materials processing machinery, waste and recycling solutions, mobile elevating work platforms (MEWPs), and equipment for the electric utility industry. We design, build, and support products used in maintenance, manufacturing, energy, minerals and materials management, construction, waste and recycling, and the entertainment industry. We provide best-in-class lifecycle support to our customers through our global parts and services organization, and offer complementary digital solutions, designed to help our customers maximize their return on their investment. Certain Terex products and solutions enable customers to reduce their impact on the environment including electric and hybrid offerings that deliver quiet and emission-free performance, products that support renewable energy, and products that aid in the recovery of useful materials from various types of waste. Our products are manufactured in North America, Europe, and Asia Pacific and sold worldwide. Additional Information: We are passionate about producing equipment that helps improve the lives of people around the world and providing our team members with a rewarding career and the opportunity to make an impact. We are committed to recruiting, engaging, developing, and retaining team members at all levels of our global workforce. Our culture is defined by our Terex Way Values - Integrity, Respect, Improvement, Servant Leadership, Courage, and Citizenship. Our values are the driving force behind our commitment to maintain an inclusive, supportive, non-discriminatory, and safe workplace for all team members. To that end, we are committed to actively foster a culture where every team member feels valued, listened to, and appreciated. We are committed to being fair and impartial in our decisions. As an Equal Opportunity Employer, employment decisions are made without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. If you are a qualified individual with a disability, including disabled veterans, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting the recruiting department (person or department) at ********************************** . The Company offers competitive salaries, advancement opportunities, and a full range of benefits, including paid vacation, 401(k), medical, dental, and vision.
    $31k-36k yearly est. Auto-Apply 9d ago
  • Proofreader, Bible & Church Resources

    Crossway 3.4company rating

    Remote job

    Title: Proofreader, Bible and Church Resources Reports to: Editor, Bibles and Church Resources General Description of Responsibilities: The Bibles and Church Resources proofreader is responsible for assisting the Bible and Church Resources team by proofreading new products and performing other editorial tasks as needed. THIS IS A NON-REMOTE POSITION. Specific Responsibilities Review the layout and typesetting of newly typeset Bibles and Church Resources products, working closely with the Editorial and Production teams to determine exact proofreading needs on a project-by-project basis. Check Bible and church resources products for grammar, spelling, punctuation, accuracy of Bible quotations, form of notes, and consistency of style. Perform miscellaneous production duties, as assigned. These include but are not limited to: Proofread a pre-typeset template in preparation for typesetting Run automated scripts to check typesetters' work in InDesign Review the paragraph and character styles used in a typeset file Prepare previously published content for future products using InCopy Perform miscellaneous editorial duties to help the editorial team, as reviewed and approved by supervisor Assist with the reprint correction process Attend regular meetings with the Editorial team and the Production team Position Requirements A bachelor's degree Basic and growing knowledge of the English language, including grammar, vocabulary, spelling, and punctuation Strong written and verbal communication skills Highly organized and detail oriented Willingness to learn the principles set forth in the The Chicago Manual of Style , 18th edition Aptitude with Microsoft Word Experience working in Adobe InCopy and InDesign, preferred but not necessary Adherence to a robust evangelical theology in the historic stream of the Reformation-that is, broadly Reformed in line with the doctrinal DNA of Crossway's publishing ministry-and willingness to affirm Crossway's Statement of Faith, Statement of Classic Reformation Orthodoxy, and statements on Human Sexuality and Complementarity Personal Qualities A love for God's word and his church. Commitment to an evangelical, historic Reformational understanding of the Bible, the gospel, and Christian doctrine. A genuine faith in Jesus Christ as one's Lord and Savior, and active participation in a local church. A personable demeanor with a willing, servant's heart. Creative, collaborative, energetic, organized, timely, excellent in execution. Publishing Ministry Commitment: Commitment to the Crossway publishing ministry and vision, as summarized in the following statement of purpose: By God's grace: (a) to bring men, women, and children to Christ as their Lord and Savior; (b) to help individual Christians and the church grow in knowledge and understanding of the Bible and the Christian life; (c) to bear witness to God's Truth, Beauty, and Righteousness, and the Lordship of Christ in every area of life; and (d) to glorify our Lord and Savior Jesus Christ in every way. Compensation Salary range is $45,000 to $60,000. Competitive salary based on previous work experience, education, and acquired skills. Salary commensurate with current standards for comparable positions and responsibilities within publishing and other leading not-for-profit ministries. Compensation reviewed and evaluated annually by the Executive Compensation Committee (ECC) of the Crossway Board of Directors. Full-time position 40 hours a week with competitive salary and benefits. Paid vacation and holidays. Benefit Program: Comprehensive medical, dental, and vision plans for full time employees after 30 days of employment with employer contribution to costs Three medical plan options available with monthly premium costs for a family from $125-$300 Life, long term, and short term disability insurance for full time employees paid by company Additional voluntary life insurance offerings paid by employee Paid vacation and illness days for full time employees (part time employees PTO accrual based on hours worked.) 11 paid holiday for full time employees (part time employees holiday pay dependent on schedule) Participation in retirement plan including 25% company match of up to $1,500 for full time and part time employees (temporary employees not eligible.)
    $45k-60k yearly 38d ago
  • Legal Proofreader

    Escribers 3.8company rating

    Remote job

    Established in 2005 by court reporting professionals, eScribers has grown to become the leader in reporting and transcription services for courts and government agencies across the US and UK & Ireland. Our company is private equity backed and growing rapidly worldwide, leading the court reporting market in technology innovations and client services. With customers across the US, UK & Ireland, we currently hold offices in Phoenix, Virginia, Maryland, London, Dublin and Israel. At eScribers we value professionalism, innovative thinking, and collaboration and this is what guides us in all aspects of our day-to-day operations. Come be a part of our growth by joining our outstanding team of professionals! Legal Proofreader (Remote - Contract) We are recruiting legal proofreaders to join our team. This position is ideal for candidates who would like to create their own schedule and work from the comfort of their home, but still want to be part of a community of encouraging, like-minded people. We suggest being able to commit to at least 20 hours per week. General Requirements: Possess a high school diploma or equivalent Typing speed of at least 55 WPM Excellent grammar and punctuation skills Exceptional listening skills Attention to detail is a must Ability to meet deadlines Computer Requirements: Windows-based PC running Windows 10 or 11 Microsoft Word 2013 or newer or Office 365 Consistent and reliable access to high-speed internet connection USB foot pedal (Infinity IN-USB 2 or IN-USB 3), which can be acquired online for $65 or less Responsibilities: You will be part of a team of proofreaders who ensure the integrity of hearing transcripts from courts across the U.S. This includes verifying the accuracy of the audio record as well as adhering to the strict formatting guidelines each jurisdiction requires. This is a fast-paced environment so excellent time management and prioritization skills are critical. Compensation: As an independent contractor you will be compensated on a per-page basis. This is comparable to other professionals in the legal proofreading field. You will submit/approve invoices for the work you complete and will be paid weekly via direct deposit. Onboarding: Candidates selected for this position will be required to undergo an onboarding process that involves completion of required paperwork, computer setup, and familiarizing yourself with the programs you'll be using. Additional information about our onboarding process will be provided to candidates selected for this position. Work is available for new candidates now and on an ongoing basis. Priority for work is given to proofreaders who maintain excellent quality standards in the submission of their assignments.
    $37k-63k yearly est. Auto-Apply 38d ago
  • Editorial Assistant

    Editor 4.4company rating

    Remote job

    Currently hiring for an Editorial Assistant for a virtual business related blog that will assist with the management of all work, products, outreach, marketing and branding efforts across multiple platforms and mediums. You should be extremely motivated and overbearingly aggressive when it comes to delivering your responsibilities. You should have an informal and straightforward writing style that reflects confidence to the reader. This position requires coordination with the following existing staff: 1 SEO Specialist 2 Graphic Designers 5 Writers 1 Brand Manager 1 Photo Editor This is a remote position, available to any native English speaker (American English) with editorial experience and a heightened drive to succeed. Various administrative responsibilities. Maintain and control our editorial calendar for the blog, podcast, email, etc. on a month-to-month basis. Setting, reaching and enforcing deadlines. Ensuring all content flows and reads in a continuum. With a few writers, its important that all content be structured the same, providing for a reliable and uniform feel for our readers. Reaching out to potential podcast guests and book them, prep them, confirm them, etc. Guest posts and guest author outreach. Plan and implement content promotion. Experiment with different ways of increasing traffic. Recommend new monetization methods, as well as product development.
    $38k-49k yearly est. 60d+ ago

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