Customer Support Associate
Compensation: Base Pay: $21.00 - $22.50 / hour
Total Compensation: Top performers exceed $31.50/hour + Uncapped bonuses
What this means: Uncapped earning potential with a proven 40%+ uplift for high performers.
Puffy is looking for an elite Customer Support Associate to join our fast-growing eCommerce/DTC brand. This role is for a strategic problem-solver who is skilled in empathetic communication and handling complex customer issues, ready to use AI as an unfair advantage to deliver legendary customer experiences.
Responsibilities:
Own the Customer Relationship: Respond to and own customer issues from first contact to final resolution, providing the foundation for Puffy's award-winning customer experience.
Become Our On-Site Brand Champion: Utilize autonomy and advanced tools to manage customer interactions, provide thoughtful solutions, and maintain Puffy's brand reputation.
Engineer a Seamless Customer Experience: Manage the flow of customer feedback, keeping meticulous records and providing key insights to the organization.
Utilize AI Co-pilot: Partner with our proprietary AI co-pilot to automate routine inquiries, allowing focus on strategic problem-solving and creating exceptional customer experiences.
Leverage Modern Support Stack: Architect a modern customer experience using tools like Zendesk, Gorgias, or Freshdesk across an e-commerce platform like Shopify.
Command High Volume Inquiries: Confidently manage a high volume of customer inquiries.
Ideal Profile:
1-2+ years of proven customer support expertise in fast-paced, high-stakes environments
Master of professional communication with ability to command high volume inquiries
Fast and accurate typist: 50+ WPM required
Proficient in modern support systems: Zendesk, Gorgias, or Freshdesk on Shopify
Excited by technology and sees AI as a partner that enhances skills
The Puffy DNA
We're restless, perpetually hungry, and fast-paced, driven by an unwavering belief that we can outperform any competitor - regardless of their size.
Be the Owner: We don't hire employees; we welcome owners. You're accountable for results, not activity.
Execute with Urgency: We thrive in high-stakes environments by making thoughtful decisions quickly and acting decisively.
Demand Excellence: We solve the hard problems that others can't, pushing the boundaries of our craft.
Go All-In: When the mission demands it, we rally as one team to cross the finish line.
✨ Your Total Compensation & Benefits
💰 Compensation:
Base: $21-$22.5/hour + unlimited and uncapped bonus earning potential
🏥 Health & Protection:
Comprehensive medical, dental, and vision insurance
🌴 Time Off:
Generous Paid Time Off (PTO) + US Public holidays
💼 Work Environment:
Access to AI-native tool stack
Learning & development opportunities
International team collaboration (14+ nationalities)
✅ Other Benefits:
401(k) with Company Match
Free Puffy mattress after 6 months
$1,000 Puffy/Halo Board store credit after 1 year
Ready to Shape Your Story?
Click "Apply" and take the first step.
$21-22.5 hourly 5d ago
Looking for a job?
Let Zippia find it for you.
Customer Service Representative
Leeds Professional Resources 4.3
Remote job
We are hiring a customer service representative to manage customer queries and complaints. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Pay $18/HR (Monday-Friday Day Shift)
Work Environment: In-office training for 10 weeks. After successful training this position will become work from home.
Additional Info:
Must have reliable transportation and home internet access
Must have Long Term Care, Medicare, or Medicaid experience for this role
Customer Service Representative Responsibilities:
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Customer Service Representative Requirements:
High school diploma, general education degree, or equivalent.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Excellent communication skills and Microsoft Office Suite
$18 hourly 1d ago
Remote Customer Service Representative - Product Testing
Glocpa
Remote job
We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.
$27k-35k yearly est. 60d+ ago
Customer Service Representative Remote
Globe Life/American Income Life-Prata Organization
Remote job
Benefits Representative 100% Virtual
65,000-80,000
40 Hours per Week
Actively hiring
Crafting Brighter Futures for Families
At the forefront of specialized financial services, we help families safeguard their assets and promises a profound purpose: ensuring a brighter future for every client.
Role Overview:
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of Globe Life, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Us?
Remote Work: Enjoy the flexibility of a full-time remote role.
Unlimited Earning Potential: Your dedication determines your earnings.
Company Culture: We're relaxed, high-energy, and treat every member like family.
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
1. Submit Your Application: A hiring manager will review your application & resume and get back to you within 24 hours.
2. Schedule Company Overview: Select applicants will be contacted to schedule a position overview, detailing everything you need to know about the job details and your responsibilities. This 20-30 minute session is typically* done virtually for your convenience.
3. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. Following the overview you'll be prompted to complete a brief assessment to gauge your understanding and compatibility with the position.
$30k-38k yearly est. 1d ago
Customer Service Representative
Concero
Remote job
We are looking for a dedicated and empathetic Inbound/Outbound Call Center Representative to join our Patient Services team. In this role, you will be responsible for making inbound/outbound calls to an existing patient list to schedule doctor appointments. The ideal candidate will have excellent communication skills, a compassionate approach to patient interactions, and the ability to manage a high volume of calls efficiently.
Key Responsibilities:
Outbound Calling:
Make a minimum of 25 outbound calls per hour to existing patients to schedule doctor appointments.
Inbound:
Take high volume incoming calls from patients to assist in scheduling doctor appointments. Navigate through multiple applications to answer insurance and account questions.
Appointment Scheduling:
Accurately book and confirm appointments based on patient availability and doctor schedules with a goal of setting a minimum of 125 appointments per month.
Patient Interaction:
Engage with patients in a courteous and professional manner, addressing their questions or concerns and providing relevant information about their appointments.
Data Management:
Update patient information, appointment details, and call outcomes in the company's scheduling and CRM systems.
Documentation:
Maintain accurate records of patient interactions and appointment status, ensuring all information is entered correctly and promptly.
Compliance:
Adhere to privacy regulations and company policies regarding patient information and appointment scheduling.
Feedback and Improvement:
Report any issues or patient feedback to the Call Center Manager to help improve processes and patient satisfaction.
Performance:
Maintain and exceed company metrics for outbound and inbound calls and appointments set.
Qualifications:
Experience:
Previous experience in a call center or customer service role is preferred, particularly in a healthcare or insurance setting. Training will be provided.
Communication Skills:
Strong verbal communication skills with a focus on clear, compassionate, and effective patient interaction.
Organizational Skills:
Excellent organizational skills with the ability to manage multiple tasks and maintain a high level of productivity.
Technical Proficiency:
Familiarity with scheduling software and CRM systems is a plus; proficiency in data entry and technical aptitude use required.
Attention to Detail:
High attention to detail to ensure accuracy in scheduling and patient information.
Empathy:
Ability to approach each call with empathy and professionalism, particularly when dealing with sensitive patient information.
Working Conditions:
Schedule:
Full-time. Flexibility in scheduling may be required based on call volume and patient needs. Hours are Monday-Friday between the hours of 8:30-6:00. There are occasional Saturdays based on Company needs
Environment:
Remote work environment.
Noise Requirements:
Must be able to provide and maintain a quiet, distraction-free workspace with
zero background noise
to ensure clear, professional-quality inbound and outbound calls.
$26k-34k yearly est. 4d ago
Bilingual Customer Service Rep (Local-REMOTE)
Amerit Consulting 4.0
Remote job
OVERVIEW: Our client, a US Fortune 1,000 company and a major process services provider to Government Health and Human services agencies in the US, seeks an accomplished “Bilingual Customer Service Rep (Local-REMOTE)”
Bilingual Customer Service Rep (Local-REMOTE)
Location: Rancho Cordova, CA (
Full address
: 3130 Kilgore Road, Rancho Cordova, CA 95670)
Duration: 3-4 months+ Contract with high possibility of extension!!!
Pay rate: $20.25/hr on W2
Note:
Initial Training will be ONSITE, after training, the candidate is allowed to work remotely.
Work from home will be allowed.
Work schedule is 9-6pm PST.
Bilingual fluency in English and one of these commonly spoken languages: Spanish, Japanese, Thai, Laotian, Mandarin, Cantonese, Cambodian, Korean, Russian, Vietnamese, Tagalog, and Armenian.
Equipment will be provided by the client, however the candidate needs to have High speed wired internet connection to work REMOTELY.
JOB DESCRIPTION:
One year of experience in the field or related area.
High School diploma, GED, or equivalent certification.
Computer literacy with the ability to quickly learn new software programs.
Demonstrated ability to follow procedures and meet quality and production standards set for the position or equivalent.
excellent organizational, interpersonal, written, and verbal communication skills; ability to perform comfortably in a fast-paced, deadline-oriented work environment.
Ability to successfully execute many complex tasks simultaneously.
Ability to work as a team member, as well as independently; and computer literacy with the ability to quickly learn new software programs.
Preferred qualifications include experience in a health or human services field dealing with the public in a call center environment.
JOB RESPONSIBILITIES:
Responds to inbound 800-line calls and completes outbound support calls, provides responses to questions, and in specific instances, refers callers to the appropriate supervisor, county or state agency representatives for service and/or when problems or concerns occur.
Assists beneficiaries by completing enrollment transaction request transactions, as applicable.
Maintains updated knowledge of the Client program, including its policies and procedures as referenced in the employee manual and other policies adopted by corporate, the project and/or client and as referenced in desk procedures for the position.
Maintains knowledge of contract compliance provisions of the project and meets those provisions that are applicable to this job position.
Follows policies and procedures applicable to the position.
Recruiter Contact Info
Gurjant Singh
Phone: ************
Email: **********************************
************************
I'd love to talk to you if you think this position is right up your alley, and assure prompt communication, whichever direction. If you're looking for rewarding employment and a company that puts its employees first, we'd like to work with you.
Company Overview:
Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally: as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with a service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients' businesses forward.
Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Applicants with criminal histories are considered in a manner that is consistent with local, state and federal laws.
$20.3 hourly 4d ago
Licensed Customer Service Representative
Commonwealth Casualty Company
Remote job
The Customer Service Representative is responsible for delivering high-quality support to policyholders and prospective customers. This entry-level role ensures a positive customer experience by answering questions, resolving issues, processing policy updates, and providing accurate information in a timely and professional manner.
Duties and Responsibilities:
· Manage multiple tasks and priorities while efficiently navigating various systems to perform job functions.
· Demonstrate a strong understanding of company procedures, processes, tools, and systems.
· Take full ownership of customer accounts during the review and servicing process.
· Maintain accurate internal records by archiving all necessary documentation and evidence.
· Develop and maintain strong knowledge of company products, pricing, underwriting guidelines, and policy features.
· Receive, investigate, and respond to all customer inquiries, concerns, and complaints in a timely and professional manner.
· Request, track, and follow up on any missing or required information from customers.
· Provide accurate quotations, pricing details, and policy information to new and existing customers.
· Successfully complete the sales process in accordance with the company's regulatory requirements.
· Answer incoming calls promptly, professionally, and courteously while maintaining excellent customer service standards.
Job Requirements
· High school diploma or equivalent required.
· Active insurance license (Property & Casualty)
· Bilingual skills are a plus (Spanish/English preferred).
· Ability to learn and apply insurance guidelines, processes, and systems.
· Ability to thrive in a fast-paced, high-pressure environment while maintaining accuracy and professionalism.
· Proficient in Microsoft Office applications and comfortable handling phone communications with a professional disposition
· Time-management skills
· Customer-focused mindset with strong problem-solving skills
· Previous customer service experience preferred.
· Candidates are required to complete a basic computer proficiency and customer service skills test and achieve an acceptable passing score.
Work Environment & Schedule
· Standard schedule: Monday-Friday; Currently hiring for shifts between 5:00 AM and 6:00 PM MST and the schedule will vary depending on call center needs at the time of hiring.
· In-office position and require on-site attendance for all scheduled shifts for Arizona.
· Remote position available for out-of-state applicants only, and this position requires
the schedule to accommodate Arizona time.
$28k-37k yearly est. 5d ago
Customer Service Representative - 50k-60k/Year - Work From Home
Spade Recruiting USA
Remote job
We're looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.
Duties:
• Distributes all benefit enrollment materials and determines eligibility.
• Handle incoming customer service calls
• Dispatch incoming customer phone calls
• Accept customer calls and return customer
• Respond to client requests for coverages while representing their best interests.
• Create and explain individualized policies via our Needs Analysis system.
• Work and learn from management teams to stay up to date on new products, services, and policies.
Job Benefits:
• Full training provided
• 100% work from home.
• Competitive compensation.
• Paid weekly along with earned bonuses.
• Career advancement opportunities.
• Full benefits after 3 months.
• Values a healthy work-life balance
$26k-35k yearly est. 60d+ ago
Customer Service Specialist
Net2Source (N2S
Remote job
Title: Customer Service
Duration: 6+ months (Extension)
Shift: 8am - 5pm
Qualifications:
A combination of formal education such as bachelor's degree, associate's degree with certifications and/or at least 2-4 years of progressive customer service experience
Excellent communication skills
Excels at interpersonal and relationship management skills
Prior experience with the ability to successfully resolve conflict
Strong ability to multi-task
Some exposure to building products and/or retail industry preferred
Developed systems aptitude and Microsoft Office skills
SAP experience required
Order Management
Accept, enter, schedule and maintain orders within SAP
Sales Force
Order Entry Document Manager (OEDM)
Understands and executes all types of order processing (EDI/Business Connections)
Verify pricing
Respond to inquiries, e.g. inventory availability, production schedule, technical questions, products and policies
Ability to build efficient truckloads and schedules in coordination with the traffic department
Verify accurate information on ship schedule/OEDM
Is a high performer in the CAS Learning Path - achieving agreed upon metrics and demonstrating critical behaviours
Can function across all regions and in multiple business groups
Understands and correctly provides direction of the Service Advantage for our customer and Sales Team.
Communicates, when necessary, with internal departments regarding Credit and Pricing
Expedites hot or special orders as agreed upon with sales and supervisor
Conflict Management
Properly communicates, manages and resolves customer and sales issues in a professional and empathetic manner
Address and correct customer service issues, forward issues to appropriate department, continued follow-up through resolution to ensure overall customer satisfaction
Collaborate with cross-functional teams to expedite orders
Perform backorder coordination/shipping
Maintain customer records within all software databases
Communicate any schedule delays in customer orders in a timely manner
Manage the Return Material Authorization (RMA) process within agreed upon policy, ensuring customer satisfaction, while ensuring guidelines and goals are achieved.
Order Management & Customer Service Supply Chain Support
Cross train to gain understanding of the functions within Supply Chain to effectively support the overall Siding Products Group.
Provide coverage for time off, peak periods and perform at the Learning Path proficient level and as a high performer in all aspects of customer service and related cross trained function(s).
Maintain customer records within all software databases
Manage the Return Material Authorization (RMA) process within agreed upon policy, ensuring customer satisfaction, while ensuring guidelines and goals are achieved.
Is proficient in Salesforce or equivalent computer related skillset
Maintain customer records within all software databases
Responsibilities:
Under the supervision of the Service Center Supervisor located in Malvern, PA (this is not a remote position) or Manager the Customer Service Temp is accountable for establishing a strong customer relationship based on trust and responsiveness to deliver World Class Service to the incumbents' customer base.
The CST will accurately process customer orders in an efficient manner to ensure we exceed our customers' expectations.
Additionally, the CST will manage multi-part customer complaints/concerns and be empowered to resolve issues in a timely and professional manner.
The CST is fully proficient in all aspects of the Learning Path and is knowledgeable across all lines of business and regions.
The CST will adhere to policies and procedures currently in place and maintain the required level of service to our customers.
The CST works within the parameters as defined by customer service standards and the Service Advantage guidelines.
The incumbent must analyse and respond to fluctuating situations and conditions in such a manner that not only meets/exceeds the expectations of our customer but considers the overall impact to the business.
Proactively resolves customer problems/issues, exhibiting ownership for our customers.
Demonstrates relentless customer service
Flexibility in working hours 7:30am - 6pm with some overtime
Willingness and ability to work from home during inclement weather or emergency situations - requires home phone line & internet
$27k-36k yearly est. 1d ago
Advisory Services Consultant
Onit 4.3
Remote job
About Onit: We're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions.
We're a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic. As we continue to grow and expand the capabilities of our new AI-centric platform, we're looking for bold thinkers and builders who are excited to shape the next chapter of legal tech.If you're energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we'd love to meet you.
Position Summary:Onit is seeking a client-facing Advisory Services Consultant to help corporate legal departments modernize operations and maximize ROI on their Onit solutions. You'll diagnose current-state processes, translate business priorities into people-process-technology roadmaps, and guide clients through implementation, adoption, and continuous improvement. Partnering with pre-sales, sales, product, and delivery, you'll provide best-practice thought leadership, design metrics and governance, and turn data into actionable recommendations that reduce spend, improve matter and contract throughput, and strengthen compliance. You'll also relay market and customer insights back to product leadership, influence our partner ecosystem, and create content (playbooks, white papers, presentations) that elevates Onit's position as a legal operations leader.
This is a client-facing role that combines technical expertise with business acumen and communication skills. You'll translate complex matters into clear, actionable insights that support operational excellence and innovation across the legal ecosystem.Key Responsibilities:
Operational Assessment & Strategy: Evaluate legal ops maturity (matter, e-billing/spend, contract lifecycle, compliance) and define prioritized roadmaps with measurable KPIs.
Process Design & Optimization: Redesign workflows, roles, and controls; implement operating models and governance to improve efficiency, quality, and risk management.
Technology Advisory: Recommend and guide implementation/expansion of Onit products and integrated tools across the legal tech stack; align configurations to business goals.
Data-Driven Insights: Build metrics, dashboards, and reporting to monitor performance; analyze trends and legal spend to drive cost control and value realization.
Change Management & Adoption: Lead enablement, training, and communications to drive stakeholder buy-in and sustain new ways of working.
Go-to-Market Partnership: Collaborate with pre-sales/sales on discovery, value cases, and scoping; shape Statements of Work and identify advisory revenue opportunities.
Product & Partner Feedback Loop: Provide structured input to product leadership on enhancements; cultivate partner relationships to extend solution value.
Thought Leadership: Develop client-ready artifacts (playbooks, white papers, conference presentations) that codify best practices and market insights.
Required Skills:
Bachelor's degree in Business, Legal Studies, or related field; advanced degree (MBA/JD) a plus.
7+ years in legal operations, consulting, or business process improvement within a corporate legal department, law firm, or legal tech provider.
Proven success implementing and optimizing ELM/e-billing, matter management, CLM, and legal tech; strong understanding of integrations and data flows.
Demonstrated ability to analyze complex operational and financial data, define KPIs, and translate insights into clear recommendations and roadmaps.
Excellent stakeholder management and communication skills-comfortable with attorneys, operations leaders, finance/procurement, IT, and executives.
Strong project/program management skills across discovery, design, implementation, and change management; adept at balancing multiple priorities.
Business acumen to align legal strategies with enterprise goals and build value/ROI cases.
At Onit, we're committed to offering fair and competitive compensation. In addition to base pay, associates are eligible for an annual discretionary bonus. The final base salary you receive will reflect factors such as your skills, education, experience, and work location.
Benefits & Perks That Support You:Onit offers a comprehensive total rewards package designed to support the whole employee at work and beyond:Health Coverage Choices: Three medical plan options, plus dental and vision, so you can choose what fits best. Employees on our HDHP plan also receive employer contribution to the HSA.Retirement Savings: 401(k) with a 100% match on the first 3% and 50% on the next 2% of employee contributions.Time Away: Flexible paid time off, 7 sick days, and 9 paid company holidays annually.Family Support: Exceptional paid leave for birth parents, non-birth parents, and caregivers. Onit also offers surrogacy and adoption reimbursement.Income Protection: 100% employer-paid life and disability insurance.Additional Coverage Options: Voluntary benefits including hospital indemnity, critical illness, accident, and even pet insurance.Tax-Advantaged Accounts: Healthcare FSA, HSA, and dependent care FSA.Community Engagement: One paid volunteer day each year to give back to the community.
Our Commitment to ApplicantsWe know that not everyone will check every box in a job description. At Onit, we value diversity, inclusion, and authenticity. If you're excited about this role but your experience doesn't align perfectly with every qualification, we encourage you to apply. You may be exactly who we're looking for.
This position will remain open for applications for 7 calendar days from the posting date.
$60k-90k yearly est. Auto-Apply 22d ago
Customer Service Mon-Fri
Five Star Call Centers 3.0
Remote job
Music lovers keep reading! We're hiring customer service agents to support J.W. Pepper, the largest US sheet music and accessory retailer. You will help bands, choirs, and orchestras build upcoming concerts in schools, churches, and community groups. Join us and help keep our communities filled with song as you support customers who appreciate a helpful attitude and enthusiasm for music. You will support them on the phone and through email and chat.Qualifications
1 year of customer service or customer support experience
1 year of previous call center or office background experience required
A high school diploma or GED is preferred
Technical savvy (able to toggle between multiple browsers & systems using dual monitors)
Previous experience using Outlook, Word & Excel preferred
Knowledge of CRM systems a plus
Previous remote work from home experience a plus
Quick learner and able to work independently
Strong phone and verbal communication skills along with active listening
Must be at least 18 years of age
A background check and drug screen applicable with state and federal laws is required
Must be able to speak, read, write and understand English
Responsibilities
In this role, you'll take the lead in addressing customer questions and concerns on all products and services through communication channels such as phone, email and chat
Manage large amounts of inbound calls in a timely manner
Able to work without a script and maintain call control
Identify customers' needs, clarify information, research and provide solutions and/or alternatives
Access company and client resources provided to accurately handle the call
Identify upsell/cross-sell opportunities
Actively participate in efforts to support customer satisfaction and maintain quality
Skillfully change from one task to another without loss of efficiency or composure
Ability to multi-task using multiple system pending the clients working environment
Successfully complete all training sessions
Effectively communicate with patience and understanding
Remain positive and professional in all customer interactions
Be available at your desk, maintaining punctuality and attendance at all scheduled times
Apply personal ethics, honesty, initiative, flexibility, responsibility and confidentiality in all areas
Flexibility to cross train as requested
Maintain the utmost confidentiality and security as it pertains to Five Star Call Centers policies
Perform other duties as assigned*
Required Skills/Abilities
Strong phone and verbal communication skills along with active listening
Customer focus and adaptability to different personality types
Maintaining composure in challenging situations
Ability to use technology effectively and productively
Regularly required to sit
Regularly required to use hands to feel, handle and control objects
Occasionally required to reach, stoop, kneel, or crouch
Occasionally required to lift and/or carry loads of up to 30 lbs
All standard vision abilities are required
All standard hearing abilities are required
Equipment Provided Option
Equipment will be shipped to you.
Must have verified internet service(secure, reliable and dedicated high speed is required to support business needs) and an established dedicated work area (desk, chair, electrical outlet, direct LAN connection.) Company will provide equipment
Five Star Call Centers values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available and providing the best service possible to our customers. Five Star Call Centers is an EOE/Veterans/Disabled/LGBT employer and participates in the E-verify program.
$25k-30k yearly est. Auto-Apply 60d+ ago
AWS service consultant
Kynite
Remote job
Orchestrated by adept technical architects with over fifty years of applied expertise, KYNITE is an advanced technology company specializing in the disciplines of: Blockchain, Cloud Services, Big Data & Analytics, Artificial Intelligence, Enterprise, Staff Augmentation and Managed Services
We are BigData Experts
We are Cloud Experts
We are Enterprise Architects
We are Artificial Intelligence Innovators
We are Technological Evangelists
We are Doers
We are Kynite
Job Description
AWS service consultant
Working knowledge on below:
AWS Services
MWAA
EMR
S3
EKS
IAM
Neptune
Programming
Python
Operational processes
Ticketing systems like Service now
JIRA
This would be an Ops project where we he/she would be supporting a custom platform using AWS services at the client.
Qualifications
8+ years on AWS Services and hands-on experience in handling tickets
• Good understanding of Cloud.
• Good experience of solve business problem with conceptual and detail technical solution
Additional Information
All your
This job is only for individuals residing in US
US Citizens, Green Card holders, EAD's can apply
W2
Information will be kept confidential according to EEO guidelines.
$52k-90k yearly est. 3d ago
Proofreader
Bridgewater Overhead Doors
Remote job
We are looking for a Proofreader to join our team and ensure the highest level of quality and accuracy in all written content. As a remote proofreader, you will be responsible for reviewing, editing, and proofreading a variety of documents to ensure consistency, clarity, and correctness. Youll work closely with writers and editors to uphold our brand voice and maintain error-free content.
This is a 100% remote position, so we are looking for someone who is detail-oriented, self-motivated, and able to manage deadlines effectively.
Key Responsibilities:
Proofread and edit a variety of content, including articles, blogs, web copy, reports, marketing materials, and social media posts.
Check for grammar, spelling, punctuation, and syntax errors.
Ensure consistency in style, tone, and formatting across documents.
Review content for clarity, coherence, and overall quality.
Collaborate with writers, editors, and other team members to ensure content meets our brand guidelines and standards.
Provide feedback and suggestions for improving written content.
Maintain a strong attention to detail while meeting tight deadlines.
Requirements:
Education: Bachelors degree in English, Communications, Journalism, or a related field (or equivalent work experience).
Experience: 2+ years of proofreading or copyediting experience, preferably in a professional or corporate environment.
Technical Skills:
Strong command of grammar, punctuation, and style rules (e.g., AP, Chicago Manual of Style).
Proficient in Microsoft Word, Google Docs, and other proofreading tools (e.g., Grammarly, Hemingway Editor).
Familiarity with online content management systems (CMS) is a plus.
Soft Skills:
Exceptional attention to detail and accuracy.
Strong written and verbal communication skills.
Ability to work independently and manage time effectively in a remote setting.
Familiarity with working under tight deadlines and handling multiple projects.
Preferred Qualifications:
Experience in a specific industry (e.g., marketing, publishing, education).
Knowledge of SEO and digital content best practices.
Familiarity with HTML or basic web publishing is a plus.
Certification in proofreading or copyediting is a plus.
Benefits:
Competitive salary based on experience.
Flexible work schedule with a fully remote setup.
Health, dental, and vision insurance.
Paid time off and company holidays.
Professional development opportunities.
$42k-72k yearly est. 60d+ ago
Legal Proofreader
Avenue A Staffing
Remote job
We are recruiting for a Proofreader(Must have Legal or Financial Proofreading experience).
All Shifts Monday to Friday and Saturday Sunday.
Must have Legal or Financial Proofreading experience at a Top 20 Manhattan Law Firm or financial firm.
Please forward a current, up-to-date resume with all relevant experience to the email address included in this post.
We will be conducting interviews over the phone and zoom. Please include your phone number and email address.
100% remote work from home
$43k-73k yearly est. 60d+ ago
Proofreader
Arsenault
Remote job
Remote Proofreader
Are you looking for a great way to earn some supplemental income? Or, perhaps a college student that needs a flexible schedule? Do you enjoy detailed work? If you said yes to any of these, then we need to talk to you!
We have an amazing remote work opportunity to join a company that is experiencing exponential growth. Since 2003, Arsenault has been the market research industry leader in nationwide qualitative recruiting and transcription. We have been recognized as a three-time Inc. 5000 winner, three-time Philly Top 100 winner, and a 40 Under 40 winner! Join our team as we work to assist our clients to better understand their products and services.
You'll have the flexibility and the convenience of working from home
Part-Time Schedule
Job Purpose: The Proofreader is responsible for reviewing accurate, consistent and complete transcripts in multiple industries. Arsenault, LLC emphasizes a team approach and expects every person to perform any reasonable task or request that is consistent with fulfilling company objectives.
Typical Physical Demands: Regular use of hands to manipulate office equipment, phones and computer keyboard. Frequently sit and stand to do clerical work, including maintaining files, reports and binder logs. Regularly lift and move office supplies up to 20 pounds.
Typical Work Conditions: Work is performed in an office environment or remotely. Employee frequently interacts directly with staff members throughout the company during the workday in both verbal and written forms.
Position Type/Expected Hours of Work: This is a part-time position. Days and hours of work are based on business needs at the time of hire, but at no time more than 40 hours per week. Weekend work may be required based on the schedule.
Essential Job Functions:
Electronically proofread, revise, and quality check transcripts for accuracy in relationship to their corresponding audio files
Transcribe missing text as needed in order to properly correct transcripts for our clients
Provide constructive feedback to transcribers
Tracking productivity metrics as needed after each shift
Perform other tasks as needed
Performance Factors:
Maximizing Quality
Results Orientation
Composure
Oral Communications
Leveling
Client Orientation
Acceptance of Feedback
Team Skills
Reliability
Job Requirements/Qualifications:
Intermediate to Advanced knowledge of Microsoft Word & Microsoft Excel
Superb attention to detail
Mastery of the English language, including both punctuation and grammar rules
Self-motivated, proactive, "can-do" attitude
Ability to work independently
Must have a working computer with high-speed Internet access to work from home, as needed
Ability to quickly learn and use new software web based tools
Associates Degree preferred; work experience may be considered in lieu of degree
$43k-73k yearly est. 60d+ ago
Editorial Assistant (Remote)
Military, Veterans and Diverse Job Seekers
Remote job
DESCRIPTION OF RESPONSIBILITIES:
Processing and Preparing Manuscript Submissions for Peer Review: Monitor EIDs manuscript submission portal for new and revised manuscript submissions; Check for application of journal submission guidelines based on author-selected article type; Add line counts and double line spacing to articles when needed; Ensure the journals Author Checklist is complete and submitted with each article; Re-order author files as necessary to comply with journal style; Establish that all author submitted files display fully and without error in articles PDF view,, including resaving problematic figures as needed to provide correct visual for reviewer use. ; Resave tables with excessive page breaks or length at a reduced size and alternative page orientation for readability.
Supporting Copy Editors Assigned to Accepted Articles: Processing papers upon preliminary eXtyles software training; Authenticating references and formatting tables; Proofreading support include, but is not limited to, journal style adherence, grammar, spelling accuracy, confirmation of editorial changes made or needed, and flagging of inconsistencies in order, quality, appearance, counts, etc. of figures, tables, or videos supporting each article.
Supporting EIDs Manuscript Submission Process: Assisting authors, associate editors, and peer reviewers with their accounts in EIDs ScholarOne/Manuscript Central submission portal by verifying email and account name information, documenting issues; and informing the editor-in-chief, deputy editor-in-chief, or managing editor of the issues via an email as necessary; Documenting inquiries from authors concerning status of their manuscripts; Receiving new or revised files directly from authors linked to papers in progress and adding them to submitted manuscripts or routing them to copy editor assigned; Forwarding emails to appropriate staff regarding journal submissions questions or corrections; Responding to phone calls and emails related to customer inquiries, mailing lists, or other aspects of EIDs operations by answering questions or offering guidance within one business day; Collecting information needed to fix issues; Informing the managing editor of problems or issues that require his or her intervention; Performing day-to-day peer review coordination by checking the new submissions received daily in ScholarOne to ensure EIDs requirements for formatting, word count, and graphics standards are met; Advancing for review those submissions that adhere to the critical guidelines for manuscripts; Notifying the editor-in-chief via email of the precise nature of any major problems with the submission so he or she can determine whether to reject, assign, or return the submission to the authors for correction.
Supporting the Journal Administrator in the maintenance of multiple mailing lists for the annual EID Calendar distribution: Responding to requests for address changes and additions and then making these changes in the associated Excel documents and/or in ScholarOne accounts when applicable; Cleaning up the Excel reports from ScholarOne run annually to capture names, emails, and addresses of reviewers for the current year by removing duplicate entries, adding missing key address details and resolving address contradictions while making necessary updates to related ScholarOne accounts as needed. Managing bounce backs when calendars are not delivered by attempting to contact subscribers one time via email for correct address and remove from lists if no response is received.
Other Areas Requiring Support for Journal Administrator: Responding to messages related to undeliverable emails generated by ScholarOne by contacting the account creator for correction and resending the previously undelivered email after making the address correction in ScholarOne; Forwarding the Editorial Assistants response to any author inquiry on a manuscript overdue by one day or more to the Journal Administrator to add to the weekly report to the deputy editor-in-chief; Providing date extensions to Copy Editor or Production Checklists as needed; Running select ScholarOne reports identified by the Journal Administrator; Assigning accepted manuscripts for publication to copy editors upon request; Monitoring the journals EIDeditor mailbox on a rotating schedule.
Meeting attendance when Working Remote: Planning availability to attend weekly Team Staff Meetings on Thursday (with a monthly meeting option on the CDC campus if local); Attending monthly Production and Copy Editor Meetings.
Clerical and Office Tasks: Supporting the editor-in-chief, deputy editor-in-chief, and managing editor by scheduling and preparing for meetings, organizing files, assisting with correspondence, and carrying out other similar tasks; Preparing handouts, agendas, and other materials for staff meetings, projects, and presentations; Securing meeting spaces for regular EID staff meetings and special meetings; Faxing, copying, and preparing materials upon request; Keeping notes when needed for high-level meetings; Responding to requests for sourcing needed office supplies. Handling special shipping needs (e.g., FedEx, UPS), by preparing shipping labels and arranging drop-off of shipments at the appropriate pick-up locations. Assisting with inventory maintenance record of past printed journals by volume/issue; Ensuring stock of journals is safely stored in archives for future inventory counts.
Supporting EIDs Communications and Production Activities: Creating letters to an articles Corresponding Author for upcoming podcasts; Working with EID production staff to review and proofread images, tables, photographs, maps, and other graphics; Working with production staff by proofreading PDFs of journal contents; Proofreading correspondences, communications materials, presentation materials, and other content upon request; Maintaining spreadsheet directory of information for EIDs cover art.
REQUIRED DEGREE/EDUCATION/CERTIFICATION:
A degree in journalism, English, communications, or science is preferred.
Those with experience in scientific publishing and/or project management could be considered.
REQUIRED SKILLS AND EXPERIENCE:
Active communication is essential for this remote position, requiring a self-directed candidate who is both process-driven and practices open communication with all journal staff, including asking questions and sharing insights.
Ability to meet deadlines consistently, prioritize assignments, and handle both incoming inquiries about the processes of the EID journal.
The ideal candidate is detail-oriented with excellent organizational skills.
DESIRED SKILLS AND EXPERIENCE:
Experience in scientific/technical/medical proofreading is a plus.
Expert command of language, grammar, and syntax is desired.
Experience using Microsoft Suite (Word, Excel, PowerPoint etc.) is desired.
Excellent communication and interpersonal skills are desired.
Flexibility and team-player mentality is desired.
$41k-52k yearly est. 60d+ ago
Customer Service Dispatcher
Simon Roofing 4.3
Remote job
Simon Roofing is a roofing industry leader with over 123 years in business with 68 locations throughout the USA. We specialize in roofing service, restorations, and replacements. We are looking for employees with great work ethic and drive to join our organization at all levels.
At Simon Roofing we offer an established career path that will enable you to advance in compensation, responsibility, status, and authority to the degree that your abilities and desire allow.
Who you are:
Simon Roofing, a leader in the Commercial Roofing Industry, is currently seeking a Customer Service professional to join our growing dispatch team. The successful candidate will possess strong organizational and problem-solving skills, have great attention to detail, and the ability to effectively prioritize and multi-task.
What you'll do:
Receive incoming calls and emails from Internal and External Customers
Generate Work orders that communicate information and requirements per the customer's specifications.
Dispatch service calls (work orders) to the appropriate service technician/branch in a timely fashion
Communicate roofing estimates to customers to obtain approval for service work.
Provide support to service technicians for all service branches.
Complete special projects as assigned by management.
Assist other departments in downtime through cross-training.
What you'll need:
High School Diploma or Equivalent required- Some College Preferred
Ability to work afternoon shift, 11AM - 8PM, and Rotating Weekends.
Ability to be part of an after-hours, on-call rotation (additional compensation).
Ability to temporarily work from home effectively; high-speed internet, designated work area free from distraction (we will provide all the IT equipment necessary to do the job).
Ability to self-motivate, stay focused and work independently.
Knowledge in Microsoft Office (Excel, Word, and Outlook) and database software.
Customer Service Oriented.
Team-oriented, energetic, enthusiastic, self-motivated and a good work ethic.
Good verbal and written communication skills.
Must pass a pre-employment drug test and background screening.
Authorized to work in the US.
What We Offer:
Health Insurance, Dental, Vision Care benefits
401K plan
PTO Policy
Life insurance
Simon Roofing is an Equal Opportunity Employer and does not discriminate against any applicant on race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by the Federal or State law or local ordinance.
Note: The statements herein are intended to describe the general nature and levels of work performed by employees, but are not a complete list of responsibilities, duties, and skills required of the personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.
I certify the information I have provided in this Employment Application is true and complete to the best of my knowledge. I understand that, if hired, discovery of any false information provided or any relevant information omitted (no matter when discovered) may result in the immediate termination of my employment. I authorize Simon Roofing and Sheet Metal Corp. (the "Company") to make whatever inquiries it deems necessary or appropriate of any person or organization to verify any of the information I have provided in this application and to determine my qualifications and abilities. I hereby release the Company from any and all claims or action or causes of action arising out of the Company's lawful inquiries and/or its determination of my qualifications and abilities.
$32k-40k yearly est. Auto-Apply 5d ago
Legal Proofreader
Escribers 3.8
Remote job
Established in 2005 by court reporting professionals, eScribers has grown to become the leader in reporting and transcription services for courts and government agencies across the US and UK & Ireland. Our company is private equity backed and growing rapidly worldwide, leading the court reporting market in technology innovations and client services. With customers across the US, UK & Ireland, we currently hold offices in Phoenix, Virginia, Maryland, London, Dublin and Israel.
At eScribers we value professionalism, innovative thinking, and collaboration and this is what guides us in all aspects of our day-to-day operations.
Come be a part of our growth by joining our outstanding team of professionals!
Legal Proofreader (Remote - Contract)
We are recruiting legal proofreaders to join our team. This position is ideal for candidates who would like to create their own schedule and work from the comfort of their home, but still want to be part of a community of encouraging, like-minded people. We suggest being able to commit to at least 20 hours per week.
General Requirements:
Possess a high school diploma or equivalent
Typing speed of at least 55 WPM
Excellent grammar and punctuation skills
Exceptional listening skills
Attention to detail is a must
Ability to meet deadlines
Computer Requirements:
Windows-based PC running Windows 10 or 11
Microsoft Word 2013 or newer or Office 365
Consistent and reliable access to high-speed internet connection
USB foot pedal (Infinity IN-USB 2 or IN-USB 3), which can be acquired online for $65 or less
Responsibilities:
You will be part of a team of proofreaders who ensure the integrity of hearing transcripts from courts across the U.S. This includes verifying the accuracy of the audio record as well as adhering to the strict formatting guidelines each jurisdiction requires. This is a fast-paced environment so excellent time management and prioritization skills are critical.
Compensation:
As an independent contractor you will be compensated on a per-page basis. This is comparable to other professionals in the legal proofreading field. You will submit/approve invoices for the work you complete and will be paid weekly via direct deposit.
Onboarding:
Candidates selected for this position will be required to undergo an onboarding process that involves completion of required paperwork, computer setup, and familiarizing yourself with the programs you'll be using. Additional information about our onboarding process will be provided to candidates selected for this position.
Work is available for new candidates now and on an ongoing basis. Priority for work is given to proofreaders who maintain excellent quality standards in the submission of their assignments.
$37k-63k yearly est. Auto-Apply 60d+ ago
Editorial Assistant
Editor 4.4
Remote job
Currently hiring for an Editorial Assistant for a
virtual business
related blog that will assist with the management of all work, products, outreach, marketing and branding efforts across multiple platforms and mediums.
You should be extremely motivated and overbearingly aggressive when it comes to delivering your responsibilities. You should have an informal and straightforward writing style that reflects confidence to the reader.
This position requires coordination with the following existing staff:
1 SEO Specialist
2 Graphic Designers
5 Writers
1 Brand Manager
1 Photo Editor
This is a remote position, available to any native English speaker (American English) with editorial experience and a heightened drive to succeed.
Various administrative responsibilities.
Maintain and control our editorial calendar for the blog, podcast, email, etc. on a month-to-month basis.
Setting, reaching and enforcing deadlines.
Ensuring all content flows and reads in a continuum. With a few writers, its important that all content be structured the same, providing for a reliable and uniform feel for our readers.
Reaching out to potential podcast guests and book them, prep them, confirm them, etc.
Guest posts and guest author outreach.
Plan and implement content promotion.
Experiment with different ways of increasing traffic.
Recommend new monetization methods, as well as product development.
$38k-49k yearly est. 60d+ ago
Proofreader - Pittsburgh, PA
EXL Talent Acquisition Team
Remote job
The Proofreader is responsible for conducting quality reviews of all correspondence, such as client letters and emails, ensuring accuracy in format, spelling, and grammar. This includes letter templates and outgoing correspondence in the Pittsburgh Digital Processing Center (such as letters and documents).
Excellent attention to detail
Strong written and verbal communication skills
Proficiency in MS Word and Excel
Ability to manage multiple projects and meet deadlines
Bachelor's degree in English, Journalism, Communication, or a related field
Previous proofreading experience - preferred
Knowledge and Skills
Strong grasp of the English language and syntax
Excellent attention to detail and the ability to work efficiently within strict deadlines.
Strong organizational skills, meticulous attention to detail, able to meet tight deadlines, work well under pressure, and possess excellent written, verbal, and oral communication skills
Excellent proofing/editing skills
Excellent computer competency
Ability and desire to accurately perform repetitive tasks
Must be able to work under deadlines. Must be able to utilize independent decision-making skills in a wide variety of situations.
Requires a high degree of accuracy in the performance of varied responsibilities
Must be self-motivated to complete work in a timely manner to meet deadlines
Ability to walk, bend, kneel, stand, and/or sit for an extended period
Ability to work in a fast-paced environment
What we offer:
EXL Health offers an exciting, fast paced, and innovative environment, which brings together a group of sharp and entrepreneurial professionals who are eager to influence business decisions. From your very first day, you get an opportunity to work closely with highly experienced, world class Healthcare consultants
You can expect to learn many aspects of businesses that our clients engage in. You will also learn effective teamwork and time-management skills-key aspects for personal and professional growth
We provide guidance/coaching to every employee through our mentoring program wherein every junior-level employee is assigned a senior-level professional as an advisor
The sky is the limit for our team members. The unique experiences gathered at EXL Health sets the stage for further growth and development in our company and beyond
Salary range for this role is $37,440 - $42,640
For more information on benefits and what we offer please visit us at **************************************************
Proofreading correspondence letters and meticulously correcting grammatical, punctuation, formatting, and spelling errors (electronic letters and printed letters)
Check letters for inconsistencies and adherence to style guides
Verify editable information populated accurately in tables and fields
Identify common errors or trends, provide feedback to improve overall quality
Sort, count, and proofread printed outgoing letters for quality
Track and report quality data/statistics into spreadsheets and/or reports
Organize and communicate quality results with other departments involved in the quality assurance process
Will perform other duties as assigned
Conduct all job functions and responsibilities in accordance with all company Compliance, Information Security and Regulatory policies, procedures, and programs