ServiceLink jobs - 54 jobs

Are you a strategic, focused, and data driven individual? Do you thrive within a high-performing environment? If so, ServiceLink Auction invites you to apply for the opening of Account Executive. In this role, you will be able to directly impact a leading real estate marketplace, focused on real estate sales in an online marketplace. This position involves calling new potential customers, sourcing sales opportunities, and calling assigned leads. Additionally, provide prospective customers with education on process and how to be successful purchasing assets on the platform. A DAY IN THE LIFE In this role, you will… Communicate with customers, making outbound calls to potential bidders, and following up on existing sales pipeline Gather customer information, including documentation according to specific Seller's guidelines. Understanding bidders needs and identifying sales opportunities Create and maintaining our system of record (Salesforce) Closing sales and achieving sales targets Complete Tasks in Company's internal system and Seller's Portals to maintain accurate information required to move files to the next stage in the buying process. Perform proactive outreach to bidders to recapture individuals who were outbid in auction Maintain active pipeline of leads until handoff to contracting/closing department WHO YOU ARE You possess … An energetic and dynamic professional with a willingness to learn Ability to work both independently and as a team player Ability to adapt to a rapidly changing business and technology environment Ability to prioritize and manage complex scheduling and document tracking Responsibilities Ability to maintain sales pipeline, making multiple outbound calls and emails to potential customers Qualifying leads from registered auction campaigns Maintaining database (Salesforce, CRM, Excel, etc.) of prospective customer information Tracking weekly, monthly, and quarterly performance and sales metrics Answering potential customer questions and follow-up Presenting and delivering information to potential customers Understanding customer needs and offering solutions and support Closing sales and working with the customer through the sales process Communicating bid details to our Seller client base Building and maintaining relationships with our customer base Ability to mine our database and cultivate new sales Maintain an effective relationship with the existing Sales Team Maintain a working relationship with all internal supporting departments Maintain a positive department culture Qualifications High school diploma or equivalent; bachelor's degree preferred Hold an active Real Estate License Real Estate License must be hung with Broker of Record Minimum 1-2 years general office experience working in a real estate environment or related industry Some working knowledge in Real Estate, REO, Foreclosure related experience preferred Basic knowledge of current real estate procedures and laws Excellent customer service skills (internal/ external) Proficient in Microsoft Office products with an emphasis on Excel, Word, Outlook Excellent written and verbal communication skills Strong attention to details Ability to work a flexible work schedule and overtime Experience working in Salesforce preferred We can recommend jobs specifically for you! Click here to get started.

Are you in search of an exciting opportunity to learn and grow in a dynamic new career? If so, ServiceLink, the best in the mortgage industry, invites you to apply for the opening of Vendor Operations Associate, a position which carries the responsibility of efficiently processing Valuation orders. If you are quality-driven and possess excellent communication skills, you may be the ideal candidate for Vendor Operations Associate. Your ability to maintain positive and professional business relationships with vendors and staff will be highly valued by ServiceLink, a company committed to providing on-going training and supporting every employee's motivation to reach career goals. Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future. A DAY IN THE LIFE In this role, you will… · Maintain daily orders which can consist of outbound calls placed to vendors, receipt of inbound calls from vendors, fee management, proper order notation, identification, and appropriate resolution of vendor profile issues. · Manage vendor timelines, appointments and engagement agreements · Relay reminders to vendors re: Quality, turnaround times, website usage, etc. · Provide suggestions as to assist the team with resolving every day operational challenges. WHO YOU ARE You possess … · The ability to maintain a positive and professional business relationship with vendors and internal staff. · Computer literate with the ability to learn software applications · A penchant for excellence. You will use your strong attention to detail to maintain our quality standards · The ability to multitask in a fast-paced environment, especially the ability to meet tight deadlines for our clients Responsibilities · Follow vendor management guidelines for maintaining daily orders which can consist of outbound calls placed to vendors, receipt of inbound calls from vendors, fee management, proper order notation, identification and appropriate resolution of vendor profile issues and handling of transactional issues. · Maintain compliance with Independence Guidelines. · Maintain a positive and professional business relationship with vendors and internal staff. · Manage vendor timelines, appointments, and engagement agreements. · Relay reminders to vendors re: Quality, turnaround times, website usage, etc. · Follow through with established team goals. · Ensure appropriate escalation paths are followed and timely resolution is accomplished. · Communication workflow expectations with consumers and vendors. · Provide suggestions as to assist the team with resolving every day operational challenges. · Attend and participate in regular department meetings and provide feedback when necessary. · Responsible to meet department productivity and quality goals. · Communicate with all stakeholders on a regular basis. · Perform all other duties as assigned. Qualifications · The ability to maintain a positive and professional business relationship with vendors and internal staff. · Basic reading, writing, and arithmetic skills required. This is normally acquired through a high school diploma or equivalent. · Familiarity with basic Microsoft Office (Outlook, Excel, and Word). · High School diploma or equivalent. · Knowledge of office processes, procedures, and technology. · Computer literate with the ability to learn software applications. Duties require professional verbal and written communication skills and the ability to type 30 wpm. This is normally acquired through one to three years of office experience. · Role requires willingness to work a flexible schedule. We can recommend jobs specifically for you! Click here to get started.

Are you ready to take your career to the next level? ServiceLink, one of the top providers in the mortgage services industry, seeks an individual with a solid work history in the mortgage or real estate industry, to join our team as a Title Assistant. The ideal candidate will enjoy working with clients, both internal and external; be detail oriented; and is driven to meet tight deadlines in a fast paced environment. If you are ready for a career and not just your next job, now is the time to join our team and become a part of something big. Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future. A DAY IN THE LIFE In this role, you will… · Open new title orders for clients. · Facilitate the recording of documents. · Perform title searches. · Assist Title Officer. WHO YOU ARE You possess … · Two or more years' experience as Title Assistant OR three or more years' experience as Foreclosure Trustee, Foreclosure Processor or Loss Mitigation specialist. · A penchant for excellence. You will use your strong attention to detail to maintain our quality standards. · The ability to multitask in a fast paced environment, especially the ability to meet tight deadlines for our clients. · Excellent verbal and written communication skills. Responsibilities · Open orders. · Facilitate the recording of documents. · Assist Title Officer as needed. · Correspond to clients written inquiries as needed. · Manage incoming telephone inquiries from clients. · Perform title searches and/or updates. . Perform all other duties as assigned. Qualifications · High School diploma or equivalent required. · 2 + years' experience as Title Assistant OR 3 + years' experience as Foreclosure Trustee, Foreclosure Processor or Loss Mitigation specialist · Knowledge of Microsoft Office, Title Point, Data Trace, Data Tree and other 3rd party technologies. · An understanding of title insurance. · Excellent written and verbal communication. · Task orientated. We can recommend jobs specifically for you! Click here to get started.

Scheduler is responsible for identifying, locating and scheduling signing agents associated with the closing management industry nationwide, following the selection and assignment process based upon company established standards determined by Senior Management. Please note - this is a HYBRID role. All candidates should be reasonable commuting distance to Moon Township, PA. Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES * Review Work In Progress (WIP) to ensure timely completion of scheduling requests * Schedule a minimum of 30 orders in an 8 hour day (3.75 average per hour) on a consistent basis * Locate and contract approved signing agents to secure their services, including verifying fees * Continuously monitor and renegotiate signing agent fees and attempt to reduce costs * Explain company policies and procedures to signing agents * Confirm closing appointments with signing agents, borrowers & clients * Respond to email and phone calls promptly during normal business hours * Conduct business in a professional and courteous manner at all time, adhering to organizational and departmental policies and procedures * Attend and participate in team meetings * All other duties as assigned Qualifications MINIMUM QUALIFICATIONS * Education: High School diploma or equivalent * Work Experience: Prior work experience within real estate industry and/or in vendor management preferred * Knowledge base: Basic understanding of real estate titles and closing procedures preferred * Communication: Able to communicate professionally both verbally and through email with vendors, borrowers, clients and within the organization * General Skills: Proven customer service skills, strong attention to detail and ability to multi-task in a fast-paced environment; ability to prioritize in order to meet deadlines * Computer skills: Basic knowledge of personal computer operation; typing and data entry skills; must be able to type 30-35 wpm with 95% accuracy, familiarity with Microsoft Office (Outlook, Word, Excel) Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES - Review Work In Progress (WIP) to ensure timely completion of scheduling requests - Schedule a minimum of 30 orders in an 8 hour day (3.75 average per hour) on a consistent basis - Locate and contract approved signing agents to secure their services, including verifying fees - Continuously monitor and renegotiate signing agent fees and attempt to reduce costs - Explain company policies and procedures to signing agents - Confirm closing appointments with signing agents, borrowers & clients - Respond to email and phone calls promptly during normal business hours - Conduct business in a professional and courteous manner at all time, adhering to organizational and departmental policies and procedures - Attend and participate in team meetings - All other duties as assigned

Are you motivated to take your experience to the next level? ServiceLink, the unmatched mortgage industry leader, is in search of a sharp, customer service oriented Desktop Support Specialist. The ideal candidate will be seeking an opportunity to join a world-class information technology team providing support and services to its desktop users. If you thrive on being part of a high performance team, we encourage you to apply today. This is an exciting time to join ServiceLink, where you will enjoy an entrepreneurship culture which drives innovation. Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future. A DAY IN THE LIFE In this role, you will… Install and configure all new PCs and laptops Perform hardware and software break / fix work including but not limited to upgrades Develop expert understanding of PC hardware, software, internal software and associated technologies Diagnose/resolve end-user problems including recognition, isolation, research of software/hardware errors/features if required and problem resolution Execute planned and unplanned infrastructure downtime activities as required Assist in maintaining the LAN/WAN infrastructure on a day-to-day basis Monitor the infrastructure to identify/resolve issues Respond to escalated end-user issues WHO YOU ARE You possess … A Technical Associates Degree or equivalent preferred 2 to 3 years of relevant technical work experience Effective problem solving skills The ability to multi-task Outstanding customer service skills Responsibilities Installs and configures all new PCs and laptops Performs hardware and software break / fix work including but not limited to upgrades Develops expert understanding of PC hardware, software, internal software and associated technologies Diagnoses/resolves end-user problems including recognition, isolation, research of software/hardware errors/features if required and problem resolution Executes planned and unplanned infrastructure downtime activities as required Assist in maintaining the LAN/WAN infrastructure on a day-to-day basis Monitoring the infrastructure to identify/resolve issues Responding to escalated end-user issues Participate in maintenance activities geared to ensuring the health and availability of infrastructure equipment Providing problem analysis and support to ensure proper escalation during outages or periods of degraded infrastructure performance Moves employee equipment Organizes and maintains equipment inventory levels Analyzes and evaluates PC hardware and software Responsible for a broad set of desktop and related technologies including high-end copiers, scanners, and printers Assists with purchase order activity Frequently lifts, carries, or otherwise moves and positions objects weighing up to 50 pounds Provides support utilizing all available tools including remote control technologies Assists in the coordination and execution of planned and unplanned infrastructure downtime activities as required Understudies one or more infrastructure technology disciplines Grasps concepts and develops skill-set Applies learning on a supervised basis All other duties as assigned Qualifications Technical Associates degree or equivalent preferred 2-3 years of relevant technical work experience Experience in a Windows 11, and Mac OS X environment Experience with Office 365 and above Experience with multiple hardware platforms Experience with iOS and Android mobile platforms Certifications a plus (A+ or other) Effective problem-solving skills Customer service skills Detail oriented Sound analytical skills Ability to multitask Collaborative/enjoys working in teams Highly productive in a fast paced environment We can recommend jobs specifically for you! Click here to get started.

Are you self-motivated and eager to launch a career where your ambition will be rewarded with unlimited growth potential? ServiceLink, the unrivaled leader in the mortgage industry, seeks a results-driven individual with superior interpersonal and communication skills to fill the position of Title Curative. The ideal candidate must be action-oriented and passionate about cultivating lifetime customer loyalty. If you thrive in a fast-paced environment and excel at learning new processes, we invite you to apply today. Don't miss this exciting opportunity to join ServiceLink, a company committed to providing on-going training and supporting every employee's unique career goals. A DAY IN THE LIFE In this role, you will… · Review daily reports to ensure completion of assigned duties · Review title commitment for clearance and to assure all items are accounted for including but not limited to updating payoffs, taxes and HOA · Address inquiries from client, seller's agent, buyer's agents, and internal staff professionally and in a timely manner WHO YOU ARE You possess … · Practical work experience within real estate industry and/or a vendor management service company. · Excellent customer service and communication skills · The ability to multitask in a fast paced environment, especially the ability to meet tight deadlines for our clients. · A penchant for excellence. You will use your strong attention to detail to maintain our quality standards. Responsibilities · Review Work In Progress reports to ensure completion · Review and respond to management inquiries, as needed. · Respond to escalated routes and questions from customers. · Process orders in accordance with ServiceLink and client requirements · Meet minimum daily production quota while maintaining a high degree of quality. · Provide direction to team members and assist the supervisors in maintaining processing timelines and production requirements. · Maintain open communication with team members and team leader · Develop relationships with our vendors and our co-workers . Perform all other duties as assigned. Qualifications · High School diploma or equivalent required · Practical work experience within real estate industry · Proven customer service skills · Proficiency with personal computers We can recommend jobs specifically for you! Click here to get started.

At ServiceLink, our employees are at the core of everything we do. We are committed to providing well-rounded programming designed to foster a positive and inclusive employee experience to support our employees in reaching their full potential. As the Employee Experience Specialist, you will actively manage ServiceLink's employee engagement programs and initiatives, companywide. This role will report to the Director, Employee Experience & Inclusion, balancing strategic direction alongside tactical workflow. This role requires a blend of critical thinking with hands-on project management and facilitation for the department and ServiceLink. This role will have the ability to work remotely, however, incumbent must be located within reasonable commuting distance of our Moon Township office and is expected to routinely meet with team and conduct business onsite, approximately 1-2 days per week, as needed. Occasional travel to all other office locations will be required as necessary. Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future. A DAY IN THE LIFE In this role, you will… Manage all employee experience and engagement programs and initiatives for all of ServiceLink, companywide. Partner closely with Marketing to build content that engages, inspires and calls employees to action. Create meaningful opportunities that encourage use of our collaboration spaces while helping our distributed workforce to feel connected no matter where they are. Work collaboratively in partnership with Shared Services and business owners to ensure a cohesive employee experience. WHO YOU ARE You possess … You have the ability to look at all things through an employee lens while remaining objective. Passion and Drive. You embrace bold thinking and a growth mindset. You remain creative and energetic while demonstrating a mature and intentional leadership. You are able to pivot; comfortable with ambiguity and navigating fluid situations. Responsibilities Development and Strategy Work with the VP of Recruiting and Employee Engagement, and Director, Employee Experience & Inclusion to iteratively design, implement, and manage ServiceLink's internal employee strategy; ensure alignment with the organization and overall core values. Lead and execute large internal events such as the Fall Festival and Spring Social, and smaller month-to-month activities in the office for employees to participate and connect. Coordinate logistics, event experience and design, budgets, vendors, cross-department stakeholders and employee volunteers. Identify creative, innovative, and high-impact ways to engage with employees both in-person and remotely. Work with the Director, Employee Experience and Inclusion to review or update policies including but not limited to inclusive practices that enhance the employee experience. Work with stakeholders to address key needs around change management and culture using data collection systems such as employee surveys, round-tables, focus groups, and other available channels. Metrics & Performance Produce and maintain monthly and quarterly performance scorecard reporting; track metrics to measure program effectiveness and drive directional planning and outcomes. Maintain departmental project plan; manage deadlines and deliverables; monitor for workflow bottlenecks and inefficiencies, reprioritize items and allocate resources as necessary. Conduct research and follow current human capital trends; identify new software which enables better department administration to enhance the employee experience. Internal Business Partnerships & Communications Serve as a trusted representative for our company culture, helping to ensure alignment between the established company objectives for Employee Engagement and the employee experience at ServiceLink. Collaborate with Shared Services partners and business stakeholders to design thoughtful initiatives that foster engagement through the entire employee life cycle. Partner with and coach leaders and people managers to embed engagement and recognition initiatives and practices into organizational processes. Consult directly with senior management to provide customized engagement recommendations for their line of business; provide directional support and resources as necessary. Write, edit, and distribute clear, engaging/compelling and timely internal communications that inform and inspire employees, independently or in partnership with Marketing Internal Communications. Partner with Employee Engagement leadership and Marketing Internal Communications to align strategic messaging across several internal channels with a focus on clarity, awareness, and an engaging tone. Community Engagement Collaborate with and take direction from the Director, Employee Experience and Inclusion to execute external strategic community partnerships and volunteer activities. Foster and maintain relationships with external partners including community and professional associations; explore and expand partnerships beyond current footprint. Budget Effectively manage budgeted costs and spend. Qualifications 3+ years of progressive experience managing multiple projects simultaneously in employee engagement, experience, or a related role within a medium to large a corporate setting. Bachelors degree in Human Resources, Business Administration, Organizational Psychology/Leadership, Communications, or other strong people-focused related fields preferred. Demonstrated experience planning and hosting employee events or programs with measurable engagement outcomes. Strong writing and storytelling ability - able to translate strategy into compelling communication; People-focused communicator who can connect with employees at all levels of the organization. Experience and/or transferrable knowledge and understanding of employee centric software systems for programs related to mentorship, surveys, recognition platforms. Exceptional time management, organization, and attention to detail. Self-starter who works independently yet thrives in a collaborative team environment Comfortable working in a fast-paced, evolving setting with a positive outlook and open/flexible approach to organizational change management Intermediate to expert level Microsoft Offices skills: Excel, PowerPoint, Forms, Word, SharePoint, Teams, Outlook Solid understanding of laws and regulations applicable to employment and equal employment opportunity preferred. Exceptional organizational, written, and verbal communication skills; strong technical, analytical program and project management skills. Ability to manage competing demands and to remain adaptable and flexible to meet ever changing business needs. Ability to interact, influence and build trust with all levels of the organization. A high-level of professionalism, resourcefulness, discretion, tact, and integrity. Self-motivated, collaborative, positive, driven and energetic with an exceptional work ethic; solid decision-making skills. We can recommend jobs specifically for you! Click here to get started.

Are you eager to leverage your skills and experience in a dynamic new career opportunity? ServiceLink, the unrivaled leader in the mortgage industry, seeks an action-oriented individual with proven management success and the initiative to proactively resolve escalated issues to fill the position of Manager, eClose. The ideal candidate will be exceedingly motivated to conquer bold challenges and drive impactful results in a culture which promotes entrepreneurship through empowerment. If you possess strong interpersonal awareness and the motivation to lead high performing teams to new levels of success, we invite you to apply today. This is an exciting time to join ServiceLink, where the demand for exceptional performance is rewarded with meaningful and self-directed advancement possibilities. Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future. A DAY IN THE LIFE In this role, you will… · Oversee the eClose Department. The eClose Department manages both RON & iPEN processes. · Be responsible for staff performance, attendance, training, payroll approval, and staffing decisions · Assess the overall health & performance of the eClose vendor network and work with the team to improve the network's performance · Grow & maintain the eClose vendor panel · Accountable to Maintain & Monitor expected COGS, client-level SLAs around customer satisfaction, vendor quality & any other eClose-related metrics · Participate in client audits · Keep up with industry news that may be related to eClosing and eNotary requirements · Identify areas for growth and improvement and implement plans to meet those needs · Address any escalated issues for eClosings · Ensure the proper adherence to any regulations related to eClose options · Provide departmental reporting to upper management · Address any escalated client, vendor, or employee related issues WHO YOU ARE You possess … · Previous management experience and title, closing or mortgage industry experience · High School diploma or equivalent required · Ability to recognize problems outside the normal mandated company, client and state regulations, guidelines and requirements · The ability to multitask in a fast-paced environment, especially the ability to meet tight deadlines for our clients · Good organizational skills, the ability to handle multiple tasks simultaneously and demonstrate good communication and customer service skills Responsibilities · Manage the eClose department for production, performance & quality. The eClose Department manages both RON & iPEN processes. · Ensure all daily work is done by the Team · Manage workload issues across teams and propose and implement efficiency initiatives as deemed necessary · Develop and maintain processes and procedures for use within the department and for external vendors, as needed · Perform audits of employee work and make sure tasks are completed accurately · Responsible for coaching & counseling employees · Set production metrics for the department and review employee production to determine if employees are meeting the goals · Assist Team Members and Team Leads in resolution of issues · Coach and counsel team members when issues are found · Plan for and have appropriate staffing for month end and to cover days off, when applicable · Ensure team members have vacations scheduled appropriately throughout the year · Build and maintain employee morale · Monitor and approve department payroll · Responsible for completing annual employee reviews · Maintain professional relationships with eNotary vendors · Responsible for reviewing the performance of the eNotary vendor network and adjusting as necessary · Responsible for determining the discipline when it comes to vendor counseling · Identify areas for improvement and implement plans to address · Evaluate reports that depict client activity to ensure efficient team operations and client satisfaction · Address any escalated client, vendor, or employee related issues in a professional and timely manner. · Advise management of any escalated issues or concerns · Responsible for departmental reporting · Communicate & coordinate with other ServiceLink departments, as necessary, to ensure we are meeting client expectations. · Participate in client audits, including pre-audit questionnaires and responses · Make recommendations to Director for staffing levels, overtime, and movement of employees between teams · Interview and recommend new candidates for hiring, when needed · Recommend systems and process enhancements to reduce processing times and improve accuracy · Adhere to company policies and procedures · All other duties as assigned Qualifications · High School diploma or equivalent required · Previous management experience and title, closing or mortgage industry experience · Must be able to work additional hours, if needed, to ensure completion of necessary work and success of department · Must be able to multitask · Proficiency in Microsoft Office products, including Excel, Word & Teams · Tech savvy and forward thinking · Detail oriented, efficient and organized We can recommend jobs specifically for you! 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At ServiceLink, we believe in pushing the limits of what's possible through innovation. We're looking for a high-achieving AI enthusiast to lead ground-breaking initiatives that redefine our industry. As our Principal Data Scientist, you'll harness cutting-edge technologies-from advanced machine learning and deep learning to generative AI, Large Language Models, and Agentic AI-to create production-ready systems that solve real-world challenges. This is your opportunity to shape strategy, mentor top talent, and turn ambitious ideas into transformative solutions in an environment that champions bold thinking and continuous innovation. Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future. A DAY IN THE LIFE In this role, you will… Transform complex business challenges into innovative AI solutions that leverage deep learning, LLMs, and autonomous Agentic AI frameworks. Lead projects end-to-end-from ideation and data gathering to model design, fine-tuning, deployment, and continuous improvement using full MLOps practices. Collaborate closely with business stakeholders, Data Engineering, Product, and Infrastructure teams to ensure our AI solutions are powerful, secure, and scalable. Drive both research and production by designing experiments, publishing state-of-the-art work in high-impact journals, and protecting strategic intellectual property. Mentor and inspire our next generation of data scientists, sharing insights on emerging trends and best practices in AI. WHO YOU ARE You possess … A visionary leader with an advanced degree (Master's or Ph.D.) in Computer Science, Engineering, or a related field, backed by 10+ years of progressive experience in AI and data science. A technical powerhouse with a solid track record in statistical analysis, machine learning, deep learning, and building production-grade models using transformer architectures and Agentic AI systems. Proficient in Python-and comfortable with other modern programming environments-armed with real-world experience in cloud platforms (preferably Microsoft Azure) and end-to-end AI development (CRISP-DM and ML-Ops). An exceptional communicator who can distill complex technical ideas into strategic insights for diverse audiences, from the boardroom to the lab. A proactive problem solver and collaborative team player who thrives in a fast-paced, interdisciplinary setting, ready to balance innovative risk with practical execution. Responsibilities Strategize with leadership and stakeholders to align AI innovations with business objectives-identifying risks, seizing opportunities, and driving measurable outcomes. Architect and lead the development of next-generation AI solutions, with a special focus on Agentic AI, deep learning models, and transformer-based LLMs. Build automated MLOps pipelines to ensure continuous integration, deployment, and monitoring of models across diverse data environments. Act as both a thought leader and an active contributor-publishing in high-impact journals, representing ServiceLink at industry events, and safeguarding our IP. Collaborate cross-functionally to ensure our AI systems are secure, scalable, and cost-effective, continuously refining them based on rigorous performance metrics Mentor and empower your peers, fostering a culture of innovation, resilience, and learning. All other duties as assigned. Qualifications Advanced degree (Master's or Ph.D.) in Computer Science, Engineering, or a related quantitative discipline, backed by 10+ years of relevant industry experience. Demonstrated expertise in Python and practical experience deploying advanced ML/AI solutions-including deep learning, LLMs, and Agentic AI-in production environments. Proficiency with modern cloud platforms (preferably Microsoft Azure) and a proven record of operationalizing AI via MLOps best practices. Strong ability to balance innovation with practicality, evaluating technical capabilities versus business and cost considerations. Excellent communicator with a knack for translating intricate technical strategies into clear, actionable plans. A collaborative mindset with a history of mentoring teams and building high-impact technology solutions. We can recommend jobs specifically for you! Click here to get started.

Are you ready to take your career to the next level? ServiceLink, one of the top providers in the mortgage services industry, seeks an individual with a solid work history in the mortgage or real estate industry, to join our team as a Client Services Associate. The ideal candidate will enjoy working with clients, both internal and external; is detail oriented; and is driven to meet tight deadlines in a fast paced environment. If you are ready for a career and not just your next job, now is the time to join our team and become a part of something big. A DAY IN THE LIFE In this role, you will… · Cultivate and enhance new and existing client relationships through active communication with clients, processing client requests, resolving inquiries, providing guidance, and ensuring that key information and documentation remains current · Answer phones and respond to customer requests · Identify, research, and resolve customer issues using the computer system · Manage and maintain order pipeline · Track and place customer inquiries in the computer system · Monitor team mailboxes · Make outbound phone calls as needed to resolve client inquiries and drive pipeline performance · Provide customers with product and service information WHO YOU ARE You possess … · Quality customer service skills · A penchant for excellence. You will use your strong attention to detail to maintain our quality standards. · The ability to multitask in a fast paced environment, especially the ability to meet tight deadlines for our clients. · Highly proficient written and oral communication skills · Excellent critical thinking, problem solving, and mathematical skills, along with sound judgement · Strong attention to detail and the ability to work both independently and as part of a team · Effective time management skills and the ability to meet deadlines · Flexibility and willingness to work tasks assigned by management to meet Team, Client, and Department goals Responsibilities · Place and answer phone calls to resolve and respond to customer inquiries · Track and place customer inquiries in computer system · Provide customers with product and service information · Identify, research, and resolve customer issues using the computer system · Follow-up on customer inquiries not immediately resolved · Follow-up on client delays for prompt resolution · Research billing issues · Recognize, document and alert the manager of trends in customer calls · Recommend process improvements · Perform all other duties as assigned Qualifications · High school diploma or equivalent · Quality customer service skills · Basic reading, writing, and arithmetic skills required · Computer literate with the ability to learn customer service software applications · Professional verbal and written communication skills and the ability to type 30 wpm · Ability to maintain a positive and professional business relationship with clients and internal staff · Proficient in Microsoft Suite, including Office, Teams, and Excel

Are you someone who can process and review real estate closing documentation? ServiceLink, one of the top providers in the Mortgage services industry, seeks an individual with a solid work history in the mortgage or real estate industry, to join our team as a Deed Team, Team Member, REO Post Sale. The ideal candidate will enjoy working with their customers, both internal and external, be detail oriented and driven to meet tight deadlines in a fast paced environment. If you are ready for a career and not just your next job, now is the time to join our team and become a part of something big. **Note- This is an in-office role, located at ServiceLink's corporate headquarters in Moon Twp., PA. Candidates must be located within reasonable commuting distance of ServiceLink's office, and must be willing and able to work in-office on a daily basis. Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future. A DAY IN THE LIFE In this role, you will… . Maintain open communication with team members, management and client. . Resolve and respond to all inquiries from internal and external clients professionally and in a timely manner. . Review daily work in progress to ensure all assigned tasks are completed and all deadlines are met to avoid re-conveyances. . Participate in Client calls. . Sending out documents to be executed . Process documents received which could include: -Adding to mail log -Scanning of documents -Uploading documents to system -Uploading documents to Client systems -Filling documents in cabinet . Review documents prior to accepting recording instructions which could include calling and verifying taxes and water bills owed and requesting municipal lien certs. . Review and prepare documents to be submitted for recording. . Resolve rejected document issues affecting the recording of the documents on time to avoid re-conveyances. . Complete Client Rails . Monitor and maintain Recording instruction mailbox . Order Deeds when requested . Process Deed revisions and corrections . Process Deed reporting Responsibilities · Reviews daily work in progress to ensure all assigned duties are completed and all deadlines are met to avoid re-conveyances. · Maintain open communication with team members, management and client. · Resolve and respond to all inquiries from internal and external clients professionally and in a timely manner. · Attend and participate in twice weekly team meetings. · Accurately complete all proper milestones and notes are completed within the system in order to maintain and meet deadlines. · Be accountable for your accuracy, efficiency, timeliness, and completion of duties. · Adhere to the company handbook policies at all times · All other duties as assigned Qualifications · High School diploma or equivalent required. · Knowledge of windows software applications. · Possess a positive, can do attitude at work and on the floor. · Possess good communication and customer service skills. · Must possess good organizational skills, ability to handle multiple tasks simultaneously.

Are you passionate about grasping an exciting new career opportunity? A top leader in the mortgage industry, ServiceLink is looking for a motivated individual with strong communication and customer service skills to fill the position of Closing Coordinator. This position carries the responsibility of coordinating all aspects of the loan closing process, and your skills will be highly valued by the team as you communicate with clients, borrowers, staff and outside agencies. If you are eager for a dynamic new position in a growing company dedicated to supporting career advancement, consider growing with us in the position of Closing Coordinator. A DAY IN THE LIFE In this role, you will… · Review Work In Progress report to ensure completion · Responsible for closing documents in accordance with state requirements and client instructions · Review of Title Commitment for clearance · Secure lender approval of loan closing documents · Address inquiries from clients, borrowers, agents and internal staff professionally and in a timely manner · Maintain open communication with team members and team leader · Confirm closing dates, location, documentation, and funds due at closing with borrowers WHO YOU ARE You possess … · The ability to multitask in a fast paced environment, especially the ability to meet tight deadlines for our clients · Practical work experience within the real estate industry or a vendor management service company · Proven customer service skills · A penchant for excellence · You will use your strong attention to detail to maintain our quality standards Responsibilities · Review Work In Progress report to ensure completion · Responsible for closing documents in accordance with state requirements and client instructions · Review of Title Commitment for clearance · Secure lender approval of loan closing documents · Address inquiries from clients, borrowers, agents and internal staff professionally and in a timely manner · Maintain open communication with team members and team leader · Confirm closing dates, location, documentation, and funds due at closing with borrowers · Ability to meet deadlines and specific time frames · Possess customer service skills · Ability to multitask and work under pressure · All other duties as assigned Qualifications · High School diploma or equivalent required · Practical work experience within real estate industry or vendor management service company · Working knowledge of real estate titles, deed preparation and closing · Proven customer service skill. · Proficiency with personal computers We can recommend jobs specifically for you! Click here to get started.

Are you an experienced Finance professional looking for a challenging new career opportunity which will allow you to drive impact through collaboration with colleagues within the Financial Planning & Analysis Department? If so, ServiceLink, a leader in the mortgage industry, invites you to apply for the opening of Financial Analyst, a position which carries the responsibility of supporting organizational leaders in understanding and reporting their operational metrics. If you are passionate about business intelligence and thrive on the force it can have within a growing business, you could be a highly valuable asset to ServiceLink, a dynamic company committed to providing on-going training and supporting career advancement. A DAY IN THE LIFE In this role, you will… Be responsible for providing accurate and efficient reporting; analytics of actual and forecasted financials; preparation of annual budgets as well as other ad hoc analytics and reporting. Prepare monthly, quarterly, and yearly budget and forecasts as well as other ad hoc analytics and reporting. Provide analytics necessary to help business leaders manager their business units efficiently. Provide detailed comparisons and variance analytics Vs baseline financials. WHO YOU ARE You possess … BS/BA degree in Finance/Accounting required. 1 to 3 years of experience in Financial Planning and Analysis. Strong organizational and decision-making skills. Exceptional interpersonal/communication and business partnering skills. Responsibilities Support Finance and Senior Operational Leadership enterprise wide, with a specific focus on profitability Develop forecasting models by business unit/client/product to be able to put together highly granular forecasts. Participate in monthly, quarterly, and yearly budget and forecast development. Provide detailed comparisons and variance analytics vs. baseline financials (i.e. budget, forecast, etc.). Prepare and review Executive Level presentations on monthly and quarterly financial performance and initiatives. Develop methodologies, dashboards, and models for Operational metric budgeting and reporting. Produce ad hoc analysis and reports for executive management team. Analyze business opportunities, research industry, market and company trends. Identify, analyze, and lead productivity initiatives including, sourcing, integration, and automation. Participate in the monthly quarterly and quarterly financial close process. Perform all other duties assigned. Qualifications BS/BA degree in Finance/Accounting 1-3 Years of experience in a Financial Planning & Analysis or related role. Experience in Financial Services preferred. MS Office Suite; advanced understanding of Excel and modeling (required). Experience working with large datasets is a plus. Oracle GL or similar accounting GL understanding. Experience with a financial reporting tool. BI experience is a plus (Power BI, SQL, etc.) We can recommend jobs specifically for you! Click here to get started.

Are you an experienced professional who can work as a liaison between operations/business units and IT partners? Do you have experience in leading the analysis of system applications to identify and document complex business and technical requirements per the needs of the business? Are you well-spoken and do you have polished, written communication skills? ServiceLink, one of the top providers in the mortgage services industry, seeks an individual such as you. Now is the time to join our team and become a part of something big. A DAY IN THE LIFE In this role, you will… Build relationships with business leaders across all functional areas to understand business objectives and priorities and to collaboratively develop supporting technology improvement initiatives. Elicit requirements using interviews, document analysis and business process descriptions. Communicate between business and technology areas to investigate and/or develop solutions. Work independently with users to define concepts. Prepare accurate and detailed requirement specifications documents including but not limited to process flow diagrams and use cases. Develop/Implement/Document user acceptance testing routines. WHO YOU ARE You possess … High School diploma or equivalent required. Ten or more years of relevant IT Business Analyst work experience. Proven customer service skills. Must be able to use and have advanced computer skills and be proficient with Microsoft software products. Exceptional problem solving skills, listening skills and have a strong attention to detail Experience with all aspects of the Software Development Lifecycle; knowledge of successful software development methodologies and best practices Responsibilities Represent on behalf of business owners and partner with IT on enhancements, defect remediation prioritization and escalations for AssetShield and related integrations Build relationships with business leaders across all functional areas to understand business objectives and priorities and to collaboratively develop supporting technology improvement initiatives. Identify functional definitions of the system, complete with workflow; impacts to existing applications; and navigation. Gather/prepare detailed requirements and design specifications for preliminary user interface mockups/visual models/charts/flow diagrams/other specification components using interviews, document analysis and business process descriptions. Manage and obtain business sign off/approval on Business Requirement Documents. Conducts Gap Analysis sessions with Development and QA to support the formal handoff of requirements. Create/maintain a high-level project plan that rracks completion and delivery of all IT milestones, including development, quality assurance, documentation and deployment Develop/Implement/Document user acceptance testing routines. Support smoke testing for production deployements and outage remediation as needed Work independently with users to define concepts. Perform all other duties as assigned. Qualifications High School diploma or its equivalent required. Ten or more years of relevant IT Business Analyst work experience. Excellent project management and time management skills Exceptional problem solving skills, listening skills and have a strong attention to detail Experience with all aspects of the Software Development Lifecycle; knowledge of successful software development methodologies and best practices Proven customer service skills. Must be able to use and have advanced computer skills and be proficient with Microsoft software products. Demonstrated ability to create and maintain large sets of documentation Works well independently and apt at managing multiple competing demands/priorities. Excels in a fast paced environment with constant change Bachelor's Degree in Computer Science, Information Systems preferred. Practical work experience within mortgage industry and/or a vendor management service company a plus. We can recommend jobs specifically for you! Click here to get started.

Fidelity National Financial (FNF) is seeking a Business Systems Analyst to join our Corporate IT division supporting our Policy Approval System (PAS) solution. The Business Systems Analyst will be responsible gathering, defining, and supporting requirements, and assisting development teams with transforming those requirements into innovative designs. LOCATION * This role is 100% remote. Must be able to work east coast hours. DUTIES & RESPONSIBILITIES * Gather, analyze, and document business requirements, with a particular focus on API-related projects. * Translate business requirements into clear, detailed functional specifications and user stories. * Collaborate with vendors (as applicable), stakeholders, and product owners to define project scope, priorities, and schedules. * Partner with development teams to ensure business needs are effectively translated into scalable, high-quality software solutions. * Contribute to overall product direction, roadmap planning, and feature development. * Create and maintain documentation, including business process flows, use cases, and functional requirements. * Lead and facilitate presentations or requirement sessions with development teams to ensure shared understanding. * Support business users with production issues, helpdesk tickets, and training to promote effective system adoption and usage. * Validate that delivered solutions align with business requirements and meet quality and performance expectations. * Serve as a subject matter expert for assigned product areas, providing guidance across teams. * Troubleshoot application issues, identify root causes, and recommend solutions. * Stay current on emerging technologies and process innovations relevant to the business. * Identify opportunities for product and process improvement within assigned areas. * Collaborate effectively with cross-functional teams to achieve project and organizational goals. MINIMUM REQUIREMENTS * Bachelor's degree or the equivalent combination of education, training, and work experience. * Requires a minimum of 7+ years of experience as a Business Systems Analyst, Technical Analyst, or related field. * Strong technical skills in web services (REST and SOAP) and design for API integrations. * Expertise in documenting technical and functional user requirements. * Proficiency in tools such as JIRA, Confluence, Figma, Balsamiq, or similar. * Excellent verbal and written communication with customers, dev teams, and executive management. * Ability to multi-task, meet deadlines, and work in a fast-paced environment. * Exceptionally detail-oriented, highly organized, and consistently driven to achieve results. PREFERRED EXPERIENCE * Title or escrow experience within large organizations. * Strong understanding of user-centered design principles and Agile methodologies. COMPENSATION & BENEFITS This position has the potential to earn compensation in the range of $100,000 - $120,000 annually based on location and job-related factors such as skillset and experience. Actual rate may vary within the range provided, depending on a number of factors, including skillset, experience and location. The base compensation is one component of the total rewards package offered to our employees, including optional health and welfare insurance (medical/dental/vision/life/disability); paid holidays, vacation, and sick time off; and matching 401(k) plan and matching employee stock purchase plan.

Fidelity National Financial's Property and Casualty Insurance Agency provides our affiliated title insurance customers with a competitive and seamless path to purchasing their required homeowners insurance for closing of their new property purchase. We offer our agents a unique inbound only sales model allowing them to focus on exceptional service and closing sales rather than cold calling and generating leads. Duties Ability to effectively communicate, present and sell to our inbound inquiries, cross selling a wide range of personal lines products with multiple top-rated carriers. Communicate with escrow and lender professionals to complete the sales process. Education High School Diploma or equivalent. Experience 2 years of experience as a high-performing Property and Casualty licensed producer. Additional Information This position is eligible to earn compensation in the range of $45,000 - $65,000/annually based on location and job-related factors such as skillset and experience. The base compensation is one component of the total rewards package offered to our employees, including optional health and welfare insurance (medical/dental/vision/life/disability); paid holidays, vacation, and sick time off; and matching 401(k) plan and matching employee stock purchase plan. Responsibilities Ability to effectively communicate, present and sell to our inbound inquiries, cross selling a wide range of personal lines products with multiple top-rated carriers. Communicate with escrow and lender professionals to complete the sales process.

Are you ready to take your career to the next level? ServiceLink, one of the top providers in the mortgage services industry, seeks an individual with a solid work history to join our team as a Staff Appraiser. The ideal candidate will demonstrate initiative, take action, and maintain ownership of high-level results. The Staff Appraiser performs Desktop and Field appraisal assignments and quality control reviews consistent with established client driven turn times with high quality standards. Must have the ability to work with minimal supervision, produce a quality work product, and independently resolve quality control escalations. If you thrive on making an impact in a continually evolving, fast-paced environment, we encourage you to apply today. This is an exciting time to join ServiceLink, where commitment is not just a word - it's a conviction. * This position is Work from Home, but requires coverage and expertise in one or more Pennsylvania markets. As such, candidates must be located within reasonable commuting distance of these markets and have appraisal expertise in these markets * ** This position requires the candidate to be a CERTIFIED real estate appraiser in Pennsylvania. Only Certified Residential or Certified General appraisers will be considered. No trainee or licensed appraisers permitted ** *** Computer equipment will be provided by ServiceLink, and licensure renewal & continuing education costs will be covered/reimbursed by ServiceLink during employment *** Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future. A DAY IN THE LIFE In this role, you will… · Provide Desktop and Field appraisal reports according to client requirements · Provide quality Review Appraisals as well as handle Quality Control escalations · Perform quality control reviews on complex valuation reports · Troubleshoot, discuss, and independently resolve complex quality control escalations with both field appraisers and lender clients · Assist on valuation projects WHO YOU ARE You possess … · Sufficient computer skills to develop appraisal report and communicate effectively · Proficiency in the Microsoft software products · Certified Residential/General Appraiser · Ability to work independently · Commitment to development of quality appraisal products · Interest in appraisal innovation and integrity Responsibilities · Complete quality Desktop and Field appraisal assignments consistent with established client driven turn times. · Perform quality control reviews on complex valuation reports including, but not limited to, jumbo loans, private wealth/high net worth, unique or complex properties, etc. · Contact field appraisers as needed to discuss and resolve complex or time-sensitive revision requests. · Independently resolve quality control escalations by coaching field appraisers, discussing concerns and options with a client, and keeping all parties informed while working toward a swift resolution. · Understand, implement and keep current with ServiceLink policies and procedures. · Maintain thorough understanding of USPAP, FNMA and all state regulations as they pertain to the performance of appraisal services. · Maintain license(s) in good standing, including but not limited to attending CEU courses as mandated by state licensing entity. · Maintain a thorough understanding of ServiceLink's quality standards for completion and delivery expectations of appraisal reports to clients. · Provide timely web updates on all assignments to ensure excellent customer service. · Exhibit a high degree of professionalism in attire, appearance, and demeanor when completing site visits. · Perform all other duties as assigned. Qualifications · Appraisal Certification (Residential or General) · High School Diploma/GED required · College Degree Preferred · Experience to appraise a broad range of property types · Attention to detail and excellent customer service skills · Proficient in the Microsoft software products · Prior Valuation experience with a major lender or AMC preferred · Advanced designations a plus

Are you self-motivated and eager to launch an exciting new career? ServiceLink, the unmatched mortgage industry leader, seeks a quality-driven individual with exceptional communication and customer service skills to fill the multi-faceted position of Title Examiner. The ideal candidate will thrive in a dynamic, fast-paced environment and maximize this role to drive business excellence and achieve full personal potential. If you are confident in your ability to enthusiastically promote our Serve First culture, we invite you to apply today. This is a unique opportunity to join ServiceLink, where those who excel at learning new processes enjoy rapid career growth. Candidates must have prior real estate title examination experience. At least 1 year of nationwide/multi-state Title Examiner experience in the mortgage/title industry is required. Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future. A DAY IN THE LIFE In this role, you will… · Research and resolve discrepancies · Review all documentation for accuracy · Maintain accurate individual records and logs · Address inquiries from clients, borrowers, agents, and internal staff WHO YOU ARE You possess … · Prior experience as a real estate Title Examiner · A penchant for excellence. You will use your strong attention to detail to maintain our quality standards. · The ability to multitask in a fast paced environment, especially the ability to meet tight deadlines for our clients. · Excellent verbal and written communication skills. Responsibilities · Review real estate title reports pursuant to company guidelines for approval or rejection · Knowledge of internal operating systems · Research and resolve discrepancies · Maintain accurate individual records and logs · Review all documentation for accuracy · Knowledge of client requirements · Perform all duties and responsibilities in a timely manner · Address inquiries from clients, borrowers, agents, and internal staff in a professional and timely manner · Review work-in-progress reports to ensure completion · Maintain open communication with other team members and team leader · Monitor and process all order types and folders for the Title Underwriting Department · Follow on rejected files · Proficient with ServiceLink operating systems and internal search engines · Adhere to company policies and procedures · Meet minimum production goals and quality requirements as set by management · Perform all other duties as assigned Qualifications · High School diploma or equivalent required · Typing/Data Entry skills, minimum 45 wpm with 95% accuracy · Possess good communication and customer service skills · Familiarity with personal computer operation · Knowledge of real estate terminology · 1+ years of previous national/multi-state real estate title examination experience is required We can recommend jobs specifically for you! Click here to get started.

Fidelity National Financial (FNF) is seeking a DLP Security Analyst to join our Information Security Office's Defend Team. The DLP Security Analyst safeguards the organization's sensitive data across endpoints, email, cloud services, and on-prem systems. This role operates DLP technologies, analyzes incidents, partners with the Engineering Team, Privacy/Legal Team, and helps continually improve controls to reduce data exfiltration risk while enabling business productivity. You'll be the front line for protecting confidential data (PII, PHI, PCI, IP) through event triage, forensic analysis, and response. LOCATION This role sits 100% remote. DUTIES & RESPONSIBILITIES Monitor DLP alerts across channels (endpoint, network/email, cloud/SaaS) and prioritize, triage, and investigate events. Perform evidence collection, and root cause analysis; escalate true positives to IR/SOC as needed. Document incident timelines and outcomes; maintain high-quality case notes and playbooks. Reduce false positives by accurately marking events during triage for reporting to the Engineering Team. Operate in DLP platforms (e.g., Proofpoint, Zscaler) Track and report KPIs (e.g., alert volumes, false-positive rate, mean time to triage/contain, coverage, repeat offenders). Identify emerging patterns (exfil paths, channels, departments) and propose control or process improvements. Review the DLP queue, triage top-priority alerts, and conduct investigations. Meet with Legal/Privacy to align on policy thresholds; brief IR/SOC on new exfil patterns. Generate weekly metrics; propose an improvement plan (e.g., labeling adoption or coaching campaigns). Participate in post-incident reviews and update playbooks. MINIMUM REQUIREMENTS Bachelor's degree or the equivalent combination of education, training, and work experience. Requires 1 - 3+ years in security operations, IR/SOC, or DLP-focused roles. Hands-on experience with one or more DLP platforms (e.g., Microsoft Purview DLP/Endpoint DLP, Symantec/Broadcom, Zscaler, Proofpoint). Some Working knowledge of data classification, encryption, endpoint controls, email security, CASB, and cloud security concepts. Understanding of regulatory requirements (e.g., PCI, HIPAA, SOX, GLBA) and privacy principles. Excellent analytical, documentation, communication, and complex thinking skills PREFERRED EXPERIENCE Experience partnering with Legal, Privacy, Compliance, and HR teams on data protection initiatives and investigations. Scripting or automation experience (PowerShell, Python, or similar) to support DLP reporting, alerting, or operational efficiencies. Relevant security certifications preferred (such as CISSP, CISM, GIAC, or Microsoft Security certifications). This position has the potential to earn compensation in the range of $75,000 - $100,000 annually based on location and job-related factors such as skillset and experience. Actual rate may vary within the range provided, depending on a number of factors, including skillset, experience and location. The base compensation is one component of the total rewards package offered to our employees, including optional health and welfare insurance (medical/dental/vision/life/disability); paid holidays, vacation, and sick time off; and matching 401(k) plan and matching employee stock purchase plan.