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ServiceNow overview

Industry
Enterprise Software
Revenue
Headquarters
Employees
15,001
Founded in
Website
Organization type
Public
Social media

ServiceNow is a technology company focusing on cloud-based solutions, service management, and IT operations management. Founded in 2004 and headquartered in Santa Clara, California, the company offers a range of products and services, including incident management, problem-solving, change management, request management, and cost management solutions. ServiceNow also provides IT, HR, facilities, and field service management solutions, as well as business management solutions such as financial management, project portfolio suite, vendor performance management, and performance analytics.

The company boasts a large and diverse workforce of 15,001 employees and generates annual revenue of $7.2 billion. Under the leadership of CEO Bill McDermott, ServiceNow has become an industry leader with operations in North America, Europe, the Middle East, Africa, the Asia Pacific, and others. The company sells products through a direct sales team as well as indirectly through channel partners and third-party referrals.

ServiceNow's mission statement

Make work easier with a unified experience that brings together people, workplaces, processes and technology.

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4.5/5

ServiceNow employee reviews

Based on 2 ratings

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Job openings at ServiceNow
940 positions

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ServiceNow employee reviews

ServiceNow employee reviews
4.5/5

Based on 2 ratings

Work at ServiceNow? Share your experience.
Employee reviews
profile
4.0
A zippia user wrote a review on Jan 2020
Pros of working at ServiceNow

Very friendly work environment and opportunity to move up.

Cons of working at ServiceNow

A lot of 40+ year olds working in the sales department and felt young being in my 20's

ServiceNow benefits

Free food

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The team at ServiceNow

  • The founders of ServiceNow are Fred Luddy, Bow Ruggeri, David Loo and Don Goodliffe.
  • The key people at ServiceNow are Bill McDermott, Fred Luddy and Bow Ruggeri.
Key people
Bill McDermott
Fred Luddy
Bow Ruggeri
David Loo
Don Goodliffe

ServiceNow rankings

ServiceNow is ranked #17 on the Best companies to work for in Santa Clara, CA list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

Read more about how we rank companies.

ServiceNow salaries

Average ServiceNow salary
$118,812
yearly
$57.12 hourly
Updated March 14, 2024

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ServiceNow diversity

9.2
Diversity score
We calculated ServiceNow’s diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of ServiceNow’s workforce.
ServiceNow diversity summary. Zippia estimates ServiceNow's demographics and statistics using a database of 30 million profiles. Zippia verifies estimates with BLS, Census, and current job openings data for accuracy. We calculated ServiceNow's diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of ServiceNow's workforce.
  • ServiceNow has 15,001 employees.
  • 32% of ServiceNow employees are women, while 68% are men.
  • The most common ethnicity at ServiceNow is White (49%).
  • 21% of ServiceNow employees are Asian.
  • 16% of ServiceNow employees are Hispanic or Latino.
  • The average employee at ServiceNow makes $118,812 per year.
  • ServiceNow employees are most likely to be members of the democratic party.
  • Employees at ServiceNow stay with the company for 4.6 years on average.

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ServiceNow office locations

ServiceNow is headquartered in Santa Clara, CA

Biggest ServiceNow locations

RankCityJob countAvg. salary
1San Diego, CA68$132,126
2Chicago, IL20$95,448
3Austin, TX14$103,174
4Boston, MA7$105,322
5New York, NY6$106,300
6Dallas, TX5$104,055
7San Francisco, CA5$142,497
8Denver, CO5$107,435
9Washington, DC5$101,098
10Phoenix, AZ3$112,495

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ServiceNow financial performance

9.8
Performance score

We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

ServiceNow currently has 9.0B in revenue. ServiceNow's most recent quarter produced 2.3b (q3'2023).

ServiceNow annual revenue

$11B
$9B
$7B
$4B
$2B
$0
2019
2020
2021
2022
2023
2024

Highest paying ServiceNow competitors

Compare ServiceNow salaries to competitors, including Brocade Services Corporation, VMware, and Workday. Employees at Brocade Services Corporation earn the highest average yearly salary of $129,029. The salaries at VMware average $126,075 per year, and the salaries at Workday come in at $125,723 per year.
RankCompanyAverage salaryJobs
1$129,0290
2$126,0750
3$125,7230
4$124,7260
5$121,1400
6$120,4090
7$117,2390
8$114,7530
9$114,5260
10$113,8980

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Zippia gives an in-depth look into the details of ServiceNow, including salaries, political affiliations, employee data, and more, in order to inform job seekers about ServiceNow. The employee data is based on information from people who have self-reported their past or current employments at ServiceNow. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by ServiceNow. The data presented on this page does not represent the view of ServiceNow and its employees or that of Zippia.

ServiceNow may also be known as or be related to Glidesoft, ServiceNow, ServiceNow Inc, ServiceNow, Inc. and Servicenow, Inc.