ServiceNow Overview

ServiceNow, Inc. is an American cloud computing company with its headquarters in Santa Clara, California. It was founded in 2004 by Fred Luddy. ServiceNow is listed on the New York Stock Exchange and is a constituent of the Russell 1000 Index.
The staff at ServiceNow come from unusually diverse demographic backgrounds. The company is 28.6% female and 51.3% ethnic minorities. Even though it has great demographic diversity, ServiceNow notably lacks in political diversity. It has an unusually high proportion of employees who are members of the Democratic Party, at 66.0%. Despite having coworkers who agree with each other about politics, employees at ServiceNow tend to have relatively short tenures. Staff members usually stay with the company for 1.5 years. The average employee at ServiceNow makes $106,518 per year. Pay at ServiceNow is significantly lower than some of its highest paying competitors, like VMware, Google, and Salesforce, which pay $129,974, $127,289, and $119,478, respectively.
A large internet company with 6,000 employees and an annual revenue of $2.6B, ServiceNow is headquartered in Santa Clara, California.

The Organization’s Mission

Transform IT to revolutionize the enterprise.


Application Software





Founded in



Santa Clara, CA


Organization Type


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The Team At ServiceNow

Key People
  • David Loo (founders)
  • Bow Ruggeri (founders)
  • Fred Luddy (founders)
  • Don Goodliffe (founders)
  • John Donahoe (ceo)

The Culture At ServiceNow

Information provided by the company
We work hard but try not to take ourselves too seriously. We are passionate about our product, and we live for our customers. We have high expectations and a career at ServiceNow means challenging yourself to always be learning, growing and striving to be the best version of yourself possible. And we enjoy the journey together.
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Our team is hard-working, collaborative, and committed to quality. We believe that we can build a better platform together.
We work hard but try not to take ourselves too seriously. We are passionate about our product, and we live for our customers.
We are passionate about our product, and we live for our customers. We have high expectations and expect each other to always be challenging ourselves to be better. Oh, and we also have a lot of fun.
We are passionate about our product, and we live for our customers. We have high expectations and a career at ServiceNow means challenging yourself to always be better and inspiring each other to be better as well.
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ServiceNow Reviews

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Zippia UserJanuary 2020


Zippia Official LogoZippia UserJanuary 2020

What Do You Like About Working There?

Very friendly work environment and opportunity to move up. Show More

What DON'T You Like About Working There?

A lot of 40+ year olds working in the sales department and felt young being in my 20's Show More

What Are Your Favorite Benefits/Perks?

Free food Show More
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ServiceNow Rankings

ServiceNow is ranked #45 on the Best Technology Companies to Work For in California list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

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ServiceNow Salaries

How much does ServiceNow pay?
The national average salary for a ServiceNow employee in the United States is $106,518 per year. Employees in the top 10 percent can make over $138,000 per year, while employees at the bottom 10 percent earn less than $81,000 per year.
Salary Score

ServiceNow Salaries By Job Title

While the average employee salary at ServiceNow is $106,518, there is a big variation in pay depending on the role. Some of the positions that earn high wages at ServiceNow include Senior Software Engineer, Information Technology Project Manager, Business Analyst, and Business Systems Senior Analyst. A worker with the title Senior Software Engineer salary at ServiceNow can earn an average yearly salary of $129,074. Some of the other roles at ServiceNow are Technical Support Specialist and Technical Consultant. A worker with the title Technical Support Specialist at ServiceNow earns an average salary of $79,618 per year.

ServiceNow Careers

On average, employees at ServiceNow stay with the company for 1.5 years. Employees most commonly join ServiceNow after leaving IBM. When they leave ServiceNow, they most frequently get their next job at Cisco Systems.

Average Length of Employment


1.5 years
Workday1.4 years
Splunk1.1 years
Top Employers Before ServiceNow
IBM11.9 %
HP10.8 %
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Top Employers After ServiceNow
Macy's7.0 %
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ServiceNow Financial Performance

Performance Score
We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.


> $1B

Founded in


Organization type


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ServiceNow Subsidiaries

Subsidiaries to ServiceNow include Blazent and DxContinuum. Employees at the parent company, ServiceNow, earn $106,518. In comparison, the salaries at Blazent and DxContinuum are $73,546 and $70,507.
Average Salary

ServiceNow Competitors

Based on our research, similar companies to ServiceNow are VMware, Google, and Salesforce. The wages at VMware average higher than the other similar companies, where the median salary is $129,974 per year. Employees at Google earn an average of $127,289 per year, and the employees at Salesforce earn an average salary of $119,478 per year.
Average Salary

Frequently Asked Questions about ServiceNow

When was ServiceNow founded?

ServiceNow was founded in 2003.

How many Employees does ServiceNow have?

ServiceNow has 6,000 employees.

How much money does ServiceNow make?

ServiceNow generates $2.6B in revenue.

What industry is ServiceNow in?

ServiceNow is in the application software industry.

What is ServiceNow's mission?

ServiceNow's mission statement is "Transform IT to revolutionize the enterprise."

What type of company is ServiceNow?

ServiceNow is a public company.

Who are ServiceNow's competitors?

ServiceNow competitors include Splunk, CA Technologies, Workday, VMware, SugarCRM, Kaseya, Blazent, Ivanti, Cerner, IBM, Salesforce, Google, Autodesk, Client Network Services, PTC, ACI Worldwide, ProKarma, GlobalLogic, REI Systems, Polycom.

Who works at ServiceNow?

David Loo (founders)

Bow Ruggeri (founders)

Fred Luddy (founders)

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Zippia gives an in-depth look into the details of ServiceNow, including salaries, political affiliations, employee data, and more, in order to inform job seekers about ServiceNow. The employee data is based on information from people who have self-reported their past or current employments at ServiceNow. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions, or for the results obtained from the use of this information. The data presented on this page does not represent the view of ServiceNow and its employees or that of Zippia.