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ServiceNow jobs in Atlanta, GA - 267 jobs

  • Client Director - Telco

    Servicenow 4.7company rating

    Servicenow job in Atlanta, GA

    It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description You will produce new business with a defined set of ServiceNow's largest existing accounts (Cox Communications). You will oversee executive relationship management for assigned accounts and lead virtual teams, including Solution Sales, Solution Consulting, Support and Professional Services, in supporting our most esteemed clients. What you get to do in this role: Provide strategic leadership to clients Be the relationship manager between customers and ServiceNow Work with the greater ServiceNow solution teams to develop a ServiceNow solution based on the customer's strategic outcomes Manage all Executive relationships between ServiceNow and assigned clients Oversee worldwide development of assigned accounts, including development and deployment of worldwide resources Build trust and deep multi-tiered relationships through assigned clients' organization, from project/IT teams to CxO level Develop a clear roadmap and building capabilities across our clients and ServiceNow teams to promote an outstanding customer experience Achieve financial targets set out for the assigned clients, including Licenses, Renewals and Professional Services Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 7+ years of experience in client management, and aligning account strategies to revenue opportunities 2+ years of experience as a Client Director or equivalent role with validated multi-million-dollar sales solutions experience and Executive level relationship management Previous sales experience in IT Service Management, HR, Security Operations, Customer Service and IT Operations Management (within software or IT sales organizations) Experience achieving sales targets Experience leading virtual or matrixed teams Ability to understand broad, macro-level business IT needs for a prospective client Travel up to 50% (depending on geography/region) FD21 Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
    $116k-146k yearly est. 2d ago
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  • User Adoption Lead

    Servicenow, Inc. 4.7company rating

    Servicenow, Inc. job in Atlanta, GA

    It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. We're currently hiring a User Adoption Lead. In this critical role, you'll guide customers through tailored training programs and user adoption strategies that ensure success with the ServiceNow Platform. You'll work cross-functionally, influence key stakeholders, and drive high-impact outcomes-all while balancing timelines, deliverables, and resources. **What You'll Do:** · Lead user adoption engagements from pre-sales through successful delivery, ensuring scope, timelines, and business outcomes are met. · Partner with ServiceNow University Consultants and account teams to design and deliver training and user adoption strategies tailored to customer needs. · Advise customers on appropriate user adoption offerings and learning solutions from the ServiceNow University catalog. · Develop and deliver user adoption packages. · Manage all client-facing and internal deliverables, including project plans, issue/risk registers, status reports, impact analyses, communication plans, training strategies, job aids, videos, and measurement frameworks. · Facilitate workshops (virtually and in-person) to ensure stakeholder alignment and gather content for various deliverables. · Manage customer relationships, proactively resolve escalations, and ensure a seamless customer experience. · Create and deliver a wide range of learning assets-including instructor-led sessions, eLearning modules, videos, and documentation-targeted to various roles, levels, and products. · Deliver training to diverse audiences, including executives, end users, and process users. · Contribute to the development and enhancement of existing and new user adoption offerings. · Provide mentorship to peers, help evolve internal processes and standards, and foster a culture of continuous learning. · Travel up to 10% globally as needed. **What You Bring:** · A collaborative mindset and a strong sense of accountability for team and customer success. · Proven experience leading complex customer engagements with minimal oversight. · Proven ability to influence and advise stakeholders by presenting well-rounded options-while providing strategic thought leadership to address training and adoption challenges. · Exceptional communication skills across a range of audiences. · A passion for user enablement, continuous improvement, and the ServiceNow Platform. · Adaptability, creativity, and dependability with a track record of delivering high-quality outputs under tight deadlines. **To be successful in this role you have:** ·Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. · 8+ years of experience leading enterprise-wide change enablement programs with measurable impact-skilled in executive-level workshops, change impact analysis, communication and training strategies, measurement planning, and building change champion networks. · Extensive expertise in managing complex projects and creating tailored training content for diverse audiences across multiple formats. · A collaborative spirit with a strong track record of being a reliable, solutions-oriented team player. · Hands-on knowledge of ITSM solutions-preferably with the ServiceNow Platform and product suite. · Strategic influence skills, with the ability to advise stakeholders by presenting balanced options and guiding decisions on training and user adoption initiatives. · Exceptional adaptability, creativity, and dependability, demonstrated through consistent delivery of high-quality outcomes in fast-paced, evolving environments. · Confident delivery skills, able to effectively train audiences ranging from executives to end users, adjusting style and format as needed. · Technical proficiency with Microsoft Office and learning design tools such as Camtasia, Articulate, Descript, Snagit, Synthesia, and web conferencing platforms. · A relevant degree in consulting, change management, project management, instructional design, or equivalent practical experience. JV20 **Work Personas** We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here (************************************************************************************************************************************* . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. **Equal Opportunity Employer** ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. **Accommodations** We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. **Export Control Regulations** For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
    $101k-132k yearly est. 34d ago
  • Medium Enterprise Account Executive, Customer Base

    Workday 4.8company rating

    Atlanta, GA job

    Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too. About the Team Workmates pride themselves on winning while having fun! That means supporting each other while driving accountability for amazing results and performance. This team is no different. Everything we do inspires a brighter work day for all. The Enterprise Sales team at Workday helps the company to continue to grow by balancing integrity and innovation, ensuring Workmates have the environment to bring their best self, and get better by pushing and developing themselves and the Workmates around them. About the Role Here at Workday, our Account Executives are key players in our Field Sales organization. Our Customer Base sales team uses their extensive experience and consultative selling skills to initiate and support sales of Workday Solutions within Workday's existing customers. This fantastic team of hardworking professionals play a key role in driving incremental add-on business into strategic named accounts. As a team, we believe that partnering with our customers to craft relevant solutions that deliver long lasting value is super important. We want to make sure that our customers are positively satisfied from day one and forever ongoing. In this role, you will: •Be responsible for developing and maintaining relationships with existing customers with a focus on upselling via deal management •Perform account planning for assigned accounts, coordinating with pre-sales and other resources to ensure strategic alignment •Drive strategic add-on and renewal business of Workday solutions within Medium Enterprise customers •Coordinate cross functionally with Workday's internal teams (pre-sales, digital, value & bid-management, marketing, technical and sales support) About You Basic Qualifications •4+ years of experience selling SaaS/Cloud based ERP / HCM / Financial / Planning / or Analytics solutions to C-levels from a field sales position. •4+ years experience negotiating deals with a variety of C-Suite Executives to close opportunities •4+ years experience with building relationships with existing customers for add-on or incremental business •4+ years experience in developing long-term account strategies with existing customers Other Qualifications •Experience with managing longer deal cycles beyond 6 months, with large deal sizes •Understanding of the the strategic competitive landscape of the industry by staying up to date with trends and customer needs so you can effectively position Workday solutions within accounts •Experience leveraging and partnering with internal team members on account strategies •Excellent verbal and written communication skills Workday Pay Transparency Statement The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here. Primary Location: USA.GA.AtlantaPrimary Location Base Pay Range: $137,300 USD - $167,800 USDAdditional US Location(s) Base Pay Range: $137,300 USD - $167,800 USD Our Approach to Flexible Work With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.
    $137.3k-167.8k yearly Auto-Apply 26d ago
  • Release Manager Workday Platform

    Workday 4.8company rating

    Atlanta, GA job

    Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too. About the Team At Workday, we help the world's largest organizations adapt to what's next by bringing finance, HR, and planning into a single enterprise cloud. We work hard, and we're serious about what we do. But we like to have fun, too. We put people first, celebrate diversity, drive innovation, and do good in the communities where we live and work. Come be a part of something big! Our Corporate Business Applications team is currently looking for a Release Manager and migrator for the Workday Platform. The Release Manager is responsible for the entire release management lifecycle, ensuring a smooth efficient process for deploying configuration and development releases into the Workday production environment. This role coordinates with multiple teams to manage application updates, security improvements, and more. The Release Manager determines what is slotted in each release and helps resolve conflict with any potential competing priorities. This role will also serve as a central migrator resource to move configuration and development to the Workday production environment in alignment with the SDLC process. About the Role Workday Tenant Management: Demonstrate in-depth knowledge of Workday tenant management, including configuration, security, and data management. Communicate effectively with all team members to keep them informed about changes, updates, and standard processes. Maintain data integrity within the Workday system, ensuring accuracy, consistency, and compliance. Release execution and readiness: Develop and maintain documentation of the build/release process. Define release readiness criteria and ensure all changes meet criteria prior to deployment. Run the release management process, including leading weekly release meetings. Lead a variety of release related activities, including: updating release schedules and plans, release communications to team members, resource assignment, etc. Set and manage consistent deployment schedules, accounting for any dependencies and risks along the way while identifying issues to ensure they are not repeated. Serve as member of central migrator team to migrate configuration / development as part of the Release process Develop and facilitate the process for M&A, onboarding new acquisitions to the Workday Platform Quality Management: Work with WOW team to certify quality gates are documented and met for each release Issues management: Identify and track release issues, resolving issues where possible or escalating when needed. Assess and manage risks and drive mitigation activities. Business and process improvement: Find opportunities for business or process improvement in the change control process; make associated recommendations as appropriate. Define KPIs to track release metrics and drive improvements. About You Basic Qualifications: 8 years of demonstrated ability in data conversion, configuration migration, or release management using industry standard release management tools such as JIRA and ServiceNow, and techniques. 4 years of experience with data conversion (mapping, transforming, and loading data) using Workday technologies such as iLoad, EIB, Advanced Load, Object transporter Other Qualifications: Advanced skills with ETL, SQL/MySQL, XML, Microsoft Excel, stored procedures or other data tooling Experience with technical consulting, requirements gathering, or solution design Experience with Workday data migration, integration development, report building, or software development Advanced understanding of the complete software implementation lifecycle - including data requirements gathering, dataset migration, data reconciliation, and move to production Solid understanding of Agile, Safe-Agile, Scrum, Kanban methodologies Ability to facilitate release planning meetings to articulate release components and deliverables with high level audiences. Workday Pay Transparency Statement The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here. Primary Location: USA.GA.Atlanta Primary Location Base Pay Range: $132,700 USD - $199,100 USD Additional US Location(s) Base Pay Range: $126,100 USD - $224,000 USD Our Approach to Flexible Work With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.
    $126.1k-224k yearly Auto-Apply 60d+ ago
  • Legal AI Product Specialist - Evisort

    Workday 4.8company rating

    Atlanta, GA job

    Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too. About the Team Join the Evisort team at Workday. Our mission is to change the way business deals get done. In an industry plagued by inefficient and ineffective contract management systems, we provide a solution that accelerates, scales, and protects the business, enabling contract professionals to become their company's superhero. We build ground breaking AI technology that makes contracts searchable and simplifies deal-making processes to supercharge business while helping to reduce costs and handle risk. We automate manual work, facilitate partnership, and streamline operations so businesses can make better decisions. By reimagining legal documents, we take the stress out of contract management, empowering brilliant people to do their best work while fueling exponential growth. The team is keenly passionate about several of Workday's core values, including innovation, integrity, and employees. If this sounds exciting, we'd love to consider your application! Read on to learn more. About the Role We are open to Full or Part Time (32 hrs/week) applicants for this role! As a Legal AI Product Specialist you will work closely with our Product Managers & Data Science team to realize our innovative vision to deliver best-in class-AI at scale, to transform how major companies optimize and streamline key business processes related to negotiating and handling their contracts. Responsibilities include: Crafting and maintaining a dataset of contract records and legal models Point of escalation for the Data Science team; assist with unclear instructions/terms, help drive resolution Partner with Product Management to resolve issues, clarify process flows, and find opportunities to strengthen partnerships Brainstorm automation use cases and process improvements Become the subject matter expert in various areas of contracts and contract clauses based on customer needs Update procedural documentation Special projects as assigned Applying your expertise, your role will be instrumental in advancing our initiatives and delivering outstanding value to business professionals world-wide. The ideal candidate is a self-starter, an excellent communicator, and enjoys collaborating with people with a diverse set of talents, in a dynamic fast-paced environment. They are not intimidated by legal contracts or legal languages, are comfortable getting up to speed on any subject matter, and believe in their ability to learn any use case to then build solutions together with our Product and Data Science teams. About You Basic Qualifications 4+ years in corporate law, finance, consulting or data science Specific/ demonstrated experience reviewing and analyzing contracts across a variety of business contexts Experience in a law firm or in-house legal department is a plus, but not required Other Qualifications Enthusiasm and experience in generative AI, ideally a candidate who has spent significant time working with large language models to solve problems in their personal, academic or professional lives Strong analytic and quantitative skills, with the ability to analyze legal data and understand data at scale Ability to identify minor discrepancies and errors within large volumes of information Ability to work independently with minimum supervision, take ownership of issues, research, follow through, and resolve issues. Experience with Excel and other data analysis tools is required, allowing for the interpretation and manipulation of complex datasets to inform decision-making processes Excellent oral, written and interpersonal communication skills Workday Pay Transparency Statement The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits in Canada, please click here. For more information regarding Workday's comprehensive benefits in the US, please click here. Primary Location: USA.GA.AtlantaPrimary Location Base Pay Range: $122,800 USD - $184,200 USDAdditional CAN Location(s) Base Pay Range: $111,200 - $166,800 CAD Our Approach to Flexible Work With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.
    $111.2k-166.8k yearly Auto-Apply 38d ago
  • Deal Leader - Data and AI AP

    IBM 4.7company rating

    Sandy Springs, GA job

    **Introduction** As an Oracle Cloud Infrastructure (OCI) Data & AI Lead, you will be responsible for architecting, leading, and delivering innovative cloud data and AI solutions on Oracle Cloud. You will collaborate with clients to define data strategies, design scalable architectures, and implement analytics and AI/ML capabilities that drive business transformation. **Your role and responsibilities** Lead end-to-end design and implementation of Data and AI solutions on Oracle Cloud Infrastructure (OCI). - Architect and deploy solutions across Data Lakehouse, Data Warehouse, Data Integration, Analytics, and AI/ML workloads. - Work with OCI services such as Autonomous Database, Oracle Data Lakehouse, Data Integration, Data Flow, GoldenGate, Analytics Cloud (OAC), and AI Services. - Collaborate with cross-functional teams to integrate data and AI components across applications, infrastructure, and security layers. - Support pre-sales activities including client presentations, solution design, and proposal development. - Define best practices for cloud data architecture, governance, and MLOps. - Mentor project teams and guide clients on adopting AI and data-driven decision-making. This Job can be performed from anywhere in the US. **Required technical and professional expertise** - Strong expertise in OCI Data and AI services - Autonomous Database, OAC, Data Lakehouse, GoldenGate, Data Flow, and AI/ML tools. - Proven experience designing and delivering data pipelines, analytics models, and machine learning workflows. - Deep understanding of data architecture, governance, and integration frameworks. - Experience with GenAI, LLM-based solutions, and MLOps frameworks preferred. - Strong client-facing communication and solution advisory skills. - Experience leading large-scale cloud transformation projects. Travel: Up to 50% **Preferred technical and professional experience** . IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
    $77k-101k yearly est. 39d ago
  • Principal Analytics Engineer

    Workday 4.8company rating

    Atlanta, GA job

    Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too. About the Team Workday has launched an Enterprise Data and Analytics (ED&A) Team to Transform and optimize the way Workday creates and shares trusted data to drive actionable insights and data led innovation across the enterprise. To enable this strategy, the ED&A team has worked with the business to identify critical business areas in which data and analytics can make a material difference in the execution of Workday's strategic goals. Each of these goals is being organized as a data product with a dedicated multi-functional team to drive a diverse set of data management, governance, and data analytics to realize relevant, measurable business change. As part of ED&A and enabling this strategy, the Analytics Engineering team is at the forefront of transforming data into reliable and insightful assets. We are responsible for building scalable data products, ensuring data quality and governance through version control, and creating best practices for the organization. The team also operates at the intersection of Product, Engineering, and Business Operation, owning the transformation layer of our modern data stack (Snowflake, dbt). About the Role We are seeking a Principal Analytics Engineer with skills in data product development, pipeline management, data modeling, data transformation, and data analytics to support enterprise analytics and AI initiatives. The Principal Analytics Engineer's role moves beyond execution to focus on architectural governance, acting as the dbt expert to define and enforce data product development best practices for scalability and cost-efficiency. This role requires a passion for coaching junior engineers, providing deep technical mentorship to foster a culture of engineering rigor and elevate team performance. You will need to master the complex organizational dynamics inherent in cross-functional projects, acting as the key technical liaison to build consensus and drive the adoption of unified enterprise metrics. Ultimately, you will be responsible for defining the strategy for foundational data projects, ensuring all business teams have access to optimized, efficient and trusted data products. Job Responsibilities: Architect, design, and lead the build-out of end-to-end performant, reliable, and scalable data pipelines and the transformation layer. Act as the subject matter expert, defining and championing data modeling standards and best practices across the organization while managing the full lifecycle of complex dimensional models and metrics from prototyping to production. Partner cross-functionally with Product Owners, Data Analysts, and business leaders (Sales, Marketing, Finance) to scope and deliver high-impact analytics initiatives, ensuring analytics requirements are clearly understood and effectively implemented. Operate as a highly independent individual contributor, solving complex, ambiguous problems and delivering high-quality, architecturally sound solutions with minimal oversight and a high degree of ownership over critical data domains. Mentor, guide, and coach junior and mid-level engineers to deliver complex and next-generation features, actively instilling a culture of software engineering rigor, code quality, best practice, standards, and technical excellence within the team. Master the dynamics of high-stakes projects, expertly navigating stakeholder and internal complexities to align business needs with technical feasibility and secure consensus on enterprise-wide metric definitions. Design and build database architectures to handle massive and complex data volumes, skillfully balancing computational load, query latency, and data warehouse cost efficiency, integrating strong data quality audits and testing frameworks at scale to ensure resilience. Boost overall data team productivity by proactively identifying technical debt, improving tooling, automating complex workflows, and streamlining processes for transformation and deployment. Bring a customer-centric, product-oriented mindset to the table, collaborating with external and internal stakeholders to resolve ambiguities and ensure shipped data features are impactful, reliable, and align with business outcomes. Build and maintain user friendly documentation for data models, data processes, workflows, and systems for transparency and knowledge sharing. About You The ideal candidate is passionate about continuous improvement, constantly identifying ways to enhance data, processes, and systems. They are comfortable navigating and bringing clarity to ambiguous situations, proactively seeking solutions and charting a path forward even when faced with incomplete information. Basic Qualifications: 8+ years of professional experience in an Analytics Engineering or Data Engineering role, preferably within a SaaS or high-tech environment. 8+ years of proficiency in SQL and strong production experience with a major cloud data warehouse (Snowflake, BigQuery, Redshift). Mastery of dbt, including advanced features (macros, packages, source freshness, custom tests). Strong familiarity with version control (GitHub), CI/CD, and modern development workflows. Strong understanding of data warehousing concepts and dimensional modeling. Other Qualifications: Demonstrated ability to manage requirements and expectations across multiple, competing business units. Strong communicator who can build trusted partnerships across GTM, Finance, and Exec stakeholders. Experience with a major orchestration tool and defining complex data dependencies. Deep functional knowledge of core SaaS business domains (e.g., Salesforce/CRM data, Product telemetry, Financial modeling). Proficiency in Python for scripting, data manipulation, and pipeline orchestration. Comfortable working through ambiguity in fast-moving, cross-functional environments. Familiarity with data governance tools, data catalogs, and data observability solutions. Bachelor's degree in Computer Science, Engineering, or a quantitative/technical field. Master's or Ph.D. degree in Computer Science or Data Science preferred. Workday Pay Transparency Statement The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here. Primary Location: USA.GA.Atlanta Primary Location Base Pay Range: $163,500 USD - $245,300 USD Additional US Location(s) Base Pay Range: $155,300 USD - $276,000 USD Our Approach to Flexible Work With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.
    $155.3k-276k yearly Auto-Apply 7d ago
  • Incident Manager

    Workday 4.8company rating

    Atlanta, GA job

    Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too. About the Team The Incident Management and Service Engineering team within Workday's Product and Technology organization handles critical incidents, internal communications, and large-scale customer-impacting events. Our goal is to drive exceptional operational outcomes! The team enhances the overall customer experience by taking ownership of critical issues, enabling prompt resolutions, and resolving root causes. About the Role As part of the (IMSE) team, you will lead widespread incidents that impact our customers. We are a global 24/7 operating team, responsible for ensuring the appropriate business and technology leaders and their teams are engaged to restore disrupted services. This role provides broad exposure to all facets of Workday services and architecture, deepening your understanding of the Workday ecosystem, including both on-premise and cloud-based solutions. Every day will bring new and exciting opportunities that include: Leading major incident response and working towards resolution. Providing concise and timely communication on developing and progressing issues to Workday's Support Teams, and internal collaborators including senior leadership. Working to improve relevant metrics such as ‘mean time to detect' and ‘mean time to resolve' for all incident types. Facilitating Root Cause Analysis and Post Event Reviews after each incident to minimize recurrence. Collaborating with key partners across Workday as advocates on behalf of customers to drive improvements in their experience and develop mechanisms that support and improve E2M's ability to deliver on that objective. Facilitating post mortems of operational failures, implementing corrective actions and identifying improvement opportunities for existing processes. Analyzing and Communicating data trends across a variety of sources to identify potential issues. About You We are seeking a highly motivated and experienced individual who thrives in a fast-paced environment. You possess exceptional leadership skills and remain calm under pressure, making sound decisions in critical situations. You are passionate about advocating for our customers! Key traits we are looking for: Strong Incident Command: Demonstrates the ability to take charge during incidents, providing clear and crucial direction to multi-functional teams. Confident decision-making in high-pressure situations minimizes disruption and ensures successful incident resolution. Superb Communication: Effectively communicates complex technical information to both technical and non-technical audiences, ensuring everyone is advised and aligned. Problem-Solving: Skilled problem-solver, capable of quickly assessing situations and implementing effective solutions. Leadership and Delegation: Effectively leads and delegates tasks, ensuring everyone understands their responsibilities and is held accountable for their contributions. Basic Qualifications: Applicants should have relevant tertiary qualifications (Information Systems / IT / Business Analyst / Engineering / similar) in addition to: 5+ years of experience in Support Engineering, Incident Commander, Customer Escalations, Technical Communications, or in a Technical Operations/Support role 3+ years experience as an incident commander and incident management. Established history of optimally leading issues through resolution and priority management at both the service owners and executive levels. Preferred Qualifications: 3+ years of direct experience leading high-priority incidents in a fast-paced environment. Industry practices related to Service Management and Lifecycle; ITIL/IT Service Management methodology. Ability to review complex technical details regarding ongoing issues/events and convey the key. details to senior partners, including recommendations, to facilitate real-time decision making. Familiarity with Cloud services with a focus on high availability and fault tolerant design a plus Knowledge of ITIL/Lean Processes. Excellent technical writing and communication. #LI-JH1 Workday Pay Transparency Statement The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here. Primary Location: USA.GA.Atlanta Primary Location Base Pay Range: $95,200 USD - $142,800 USD Additional US Location(s) Base Pay Range: $90,400 USD - $171,400 USD Our Approach to Flexible Work With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.
    $90.4k-171.4k yearly Auto-Apply 6d ago
  • Principal Product Advisor, ME Engagement Management

    Workday, Inc. 4.8company rating

    Atlanta, GA job

    Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too. About the Team Join our team and experience Workday! It's rewarding to work in a company where people truly believe in what they're doing. At Workday, we are committed to bringing passion and customer focus to the business of enterprise applications. We work hard, and we are serious about what we do. We also like to have fun! In fact, fun is one of our company's core values. We put people first, celebrate diversity, drive innovation, and do good in the communities where we live and work. The Growth organization is within our Product & Technology team. Our mission is to enable our customers to adopt Workday products and solutions in the most effective and efficient manner and with the highest quality to ensure lasting customer success. The GO Implementation Strategy team focuses on building, optimizing, and scaling deployment approaches, tooling, and automation so that Workday deployments are repeatable, high quality, and insight-driven across our ecosystem. About the Role This role is a primary driver of the end-to-end engagement, project management, testing, and training approach within GO deployments. You will define how Workday projects should be governed and executed from an engagement perspective, shaping the methods, tooling, and content that delivery teams and partners use to manage scope, schedule, risk, testing cycles, and end‑user readiness. You are responsible for continuously improving project governance frameworks, testing strategies, and training approaches, and for leveraging deployment tools and automation to make these practices consistent, scalable, and insight‑driven. You will translate delivery learnings, escalations, and engagement health metrics into concrete improvements to our deployment playbooks, templates, and workflows, ensuring teams have clear guidance to run successful projects. As a Principal Product Advisor, you lead complex, cross-functional initiatives with a high degree of autonomy, partner closely with senior stakeholders across Product, Services, and Sales, and act as a key subject matter expert for engagement management, project execution, testing quality, and training effectiveness across GO deployments. About You Basic Qualifications * Demonstrable expertise in enterprise SaaS project and engagement management, with a focus on delivery governance, risk management, and customer success for cloud implementations. * 5+ years leading or advising on enterprise software deployments (preferably Workday or similar SaaS), with accountability for project plans, stakeholder alignment, timelines, and outcomes. * Significant experience designing and executing structured testing cycles (e.g., SIT, UAT, regression, cutover validation) and defining testing tools, processes, and acceptance criteria. * Strong hands-on experience with project and portfolio management tools, testing or QA tooling, and enablement/training platforms (e.g., work management tools, test management tools, learning or adoption platforms). Other Qualifications * Highly adaptable; comfortable navigating evolving product and deployment strategies * Communicates and collaborates effectively with cross-functional partners (Product, Services, Engineering, Partners, and Customer teams). * Learns new technologies and related product areas quickly, including AI/ML-driven tools and emerging deployment automation capabilities. * Can handle multiple competing priorities and drive progress across parallel initiatives in a structured way. * Has strong analytical and problem-solving abilities, with a track record of breaking down ambiguous implementation challenges into scalable, tool- and workflow-based solutions. * Explains complex and technical concepts in simple, accessible terms to audiences with varying levels of technical knowledge. * Mentors consultants and delivery teams, provides guidance on deployment best practices, and can lead virtual teams or workstreams to deliver cross-organizational outcomes. * Comfortable using AI tools (such as generative AI assistants) to design or enhance implementation workflows, documentation, and training content. * Previous consulting experience, either as an internal consultant or with a consulting/software company, is a plus. * Willing to travel up to 25% of the time, as required by business needs. Workday Pay Transparency Statement The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here. Primary Location: USA.VA.McLean (Tyson's Corner) Primary Location Base Pay Range: $155,400 USD - $233,000 USD Additional US Location(s) Base Pay Range: $140,600 USD - $249,700 USD Our Approach to Flexible Work With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.
    $87k-107k yearly est. Auto-Apply 3d ago
  • Senior Financial Functional Consultant - Workday Success Plans - Spend Management

    Workday 4.8company rating

    Atlanta, GA job

    Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too. About the Team The Workday Success Plans Team are all about our customers and their post Go-Live journey - we create programs to help them drive business value from The Workday Success Plans Team are all about our customers and their post Go-Live journey - we create programs to help them drive business value from their Workday applications. The team is responsible for delivering a variety of programs and services to our customers ranging from feature demonstrations to full feature deployments. At Workday, we help the world's largest organizations adapt to what's next by bringing finance, HR, and planning into a single enterprise cloud. We work hard, and we're serious about what we do. But we like to have fun, too! We put people first, celebrate diversity, drive innovation, and do good in the communities where we live and work. About the Role Would you enjoy learning new things in a fast paced environment? Do you have an appetite for variety and challenging business problems to solve? Are you a great communicator who can clearly articulate and demonstrate the value of Workday solutions to our customers? The Workday Success Plans team works directly with customers through targeted micro consulting engagements to help solve their business needs using the Workday application. Responsible for acting as a trusted Workday advisor, you will have the opportunity to assist customers with how-to questions, troubleshoot and guide customers through configuration, and provide feature demonstrations. As a Workday Spend expert, customers will benefit from your knowledge as you share your experience, identify key considerations, and highlight standard methodologies. Our Consultants have a deep understanding of Workday Financials applications. In this position, we are looking for expertise in some of the following Functional Areas: Inventory Stock Requests/Fulfillment Processing Par Management Cycle Counts Replenishment Mobile/Labels Inventory Accounting Backorder and Substitution Management Workday Strategic Sourcing Intake Forms Pipeline Sourcing Contracts Management Supplier Relationship Management Procurement Requisitions/Purchase Orders RFX Receipts/Receipt Accruals Supplier Portal Procurement Cards EDI Delivery and Shipping Locations Supplier Accounts Suppliers Supplier Invoices Matching 1099 Processing OCR/Email Ingestion Supplier Connections (RTC/OFC) Location Customer Account Numbers (LCAN) ML Features Expenses Spend Authorizations Expense Report Processing and Repayments Credit Card Processing Travel Booking Records OCR/Email Intake ML Features Major Responsibilities Include: Conducting research to ensure understanding of customer questions and related Workday concepts. Delivering small scope consulting in response to customer requests; providing configuration guidance, demonstrations, considerations, tips & tricks. Troubleshooting product configuration to resolve or provide optimal product configuration to meet customer business requirements. Clearly and effectively communicating responses and value to customers. Creating and delivering customer presentations on how to use Workday features to achieve business goals (Accelerator Webinars). Providing one-on-one consulting guidance to accelerate customer feature adoption (Feature Accelerator). Reviewing customer tenants to identify adoption opportunities (Feature Adoption Tenant Reviews). Completing and maintaining product expertise and Workday Certification(s) along with familiarity with Workday roadmap. Keeping up to date with industry practices and the ability to engage with our customers on those topics. Helping drive the creation of new programs to drive customer feature adoption. In addition to delivering Workday Success Plans services, our Workday professionals will also deliver other Customer Enablement services, such as: Office Hours to conduct appointment-based consulting engagements providing guidance and product expertise to customers Perform configuration and business requirements reviews with a detailed deliverable calling out opportunities for optimization Provide one-on-one customer configuration designs Deployments including full deployment of Workday features About You Basic Qualifications 5+ years of consulting experience in change management or management consulting 5+ years of software consulting and deployment experience in Workday 3+ years functional expertise in Workday Financials Other Qualifications Certified in Workday FINS and other specialty such as Expenses, Procurement, Suppliers, Inventory, Strategic Sourcing etc. Ability to certify in other Workday Financials functional areas and to deploy the solution. Capable of influencing, interacting and collaborating with senior executives, internally and externally. Capable of understanding complex, technical process issues and facilitate/influence decision making. Excellent verbal and written communication skills. Ability to distill complex concepts into compelling, relevant and understandable presentations is paramount. Ability to demonstrate Workday effectively (including value, benefits, etc.) as part of any enablement program. The ability to work on multiple engagements and deliverables simultaneously. Bachelor's degree or equivalent and relevant working experience required. Ability to travel up to 20% Workday Pay Transparency Statement The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here. Primary Location: USA.GA.Atlanta Primary Location Base Pay Range: $140,400 USD - $210,500 USD Additional US Location(s) Base Pay Range: $111,100 USD - $197,300 USD Additional Considerations: If performed in Colorado, the pay range for this job is $116,900 - $175,400 USD based on min and max pay range for that role if performed in CO. The application deadline for this role is the same as the posting end date stated as below: 01/12/2026 Our Approach to Flexible Work With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.
    $116.9k-175.4k yearly Auto-Apply 13d ago
  • Technical Consultant - Paradox

    Workday, Inc. 4.8company rating

    Atlanta, GA job

    Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too. About the Team Come join the Paradox team at Workday! Paradox helps organizations around the world reimagine recruitment and hiring with the first-of-its-kind conversational recruiting platform. Paradox's AI assistant streamlines tasks like screening for minimum qualifications, instantly scheduling interviews, answering common candidate questions, and more through simple, frictionless mobile-, chat-, and text message-driven experiences to allow recruiting and hiring teams to spend more time with people and less time with software. About the Role As a Technical Integration Consultant, this role is responsible for designing, building, and maintaining seamless integrations between cloud-based applications and HR/recruiting systems. Responsibilities: * Build, test and update integrations via APIs or through Flat File SFTP for cloud-based applications and HR/recruiting systems * Act as the technical liaison and Paradox integration subject matter expert between team members, clients, and partners to define requirements and clarify project scope and roadmaps * Engage in technical solution design with clients and internal team by leading virtual and onsite meetings * Handle different HTML request types and end points, while maintaining the API calls library * Identify areas of improvement within workflow solutions through ongoing research and validation * Ensure that the integration, design and solution adhere to best practices * Maintain current and ongoing knowledge of leading integration technologies * Resolve support cases that are escalated by the support team * Mentor Integration Specialists About You Basic Qualifications (P3 Level) * 4+ years of enterprise software integration experience * Technical bachelor's degree or equivalent years of relevant experience Other Qualifications * Deep understanding of APIs, especially Web APIs, REST APIs, JSON-RPC and XML-RPC * Experience building integrations in API development platforms such as Postman, Dell Boomi, Mulesoft, Celigo and/or SoapUI * Experience working with SFTP, Flat Files, JSON, and XML data structures * Experience in a client-facing role, with a high level of comfort leading client conversations with technical and non-technical stakeholders, including senior executives * Talent / HR technology experience, preferred * Ability to own and manage competing priorities at any given time Workday Pay Transparency Statement The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here. Primary Location: USA.IL.Chicago Primary Location Base Pay Range: $104,500 USD - $156,700 USD Additional US Location(s) Base Pay Range: $94,500 USD - $167,900 USD Our Approach to Flexible Work With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.
    $94.5k-167.9k yearly Auto-Apply 3d ago
  • 2026 Intern Conversion

    IBM 4.7company rating

    Sandy Springs, GA job

    **Introduction** As you have witnessed during your IBM experience, at IBM we have an amazing opportunity to transform the world with technology. By using the vast amounts of information available today to identify new patterns and make new discoveries. Join the forward-thinking teams at IBM solving some of the world's most complex problems - there is no better place to grow your career! **Your role and responsibilities** This position is for intern to full time conversions for starts in January 2026 and later. By applying to this position, you are applying to the same role for which you were a co-op or intern at IBM in 2025. **Required technical and professional expertise** Successful completion of a 2025 IBM Co-op or Internship IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
    $67k-84k yearly est. 60d+ ago
  • AI Architect, Delivery Acceleration

    Servicenow, Inc. 4.7company rating

    Servicenow, Inc. job in Atlanta, GA

    It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. **What you get to do in this role:** The Customer Excellence Group - Strategy & Product - Catalyst Center of Excellence will be responsible for partnering with the Platform and Product Business Unit Product Management and Engineering organizations to deliver a transformational AI‑first implementation and adoption experience for ServiceNow's customers. You are being hired to work on one of the most exciting initiatives at one of the fastest-growing Enterprise AI companies in the industry. As an AI-Native AI Architect, Delivery Acceleration, you will work with the product, implementation experts, both internal and external, to design, productize, and pilot agentic & generative AI‑first setup and implementation experiences, driving down the time it takes for ServiceNow and its partners to deliver implementation programs and projects. You'll drive early pilots across ServiceNow's core product families, partner tightly with Platform and Product BU product management and engineering, and collaborate with strategic partners and early adopters. Your North Star: dramatically compress software delivery lifecycle SDLC leading to much faster time‑to‑first-meaningful‑use, accelerate product adoption, and deliver a consistently excellent, AI‑enabled implementation journey that reduces deployment friction and improves renewal outcomes. **Responsibilities:** + Providing technical advice and guidance to early adopter customers on how to best utilize ServiceNow's AI-first implementation and adoption to dramatically reduce time-to-first-use. + Collaborate with cross-functional teams, including platform and product management and engineering, Global Partners & Channels, Impact, Expert Services, to prioritize, design, productize, and pilot ServiceNow's AI-first implementation and adoption capabilities. + Stay up-to-date with industry trends and emerging technologies in the field of GenAI and Agents, and apply this knowledge to continuously improve and evolve ServiceNow's implementation & adoption offerings. + Contribute to thought leadership and point-of-view documents, white papers, knowledge base articles, reference architectures, and other documentation to make information about ServiceNow's AI-first implementation & adoption capabilities more accessible to the broader Impact Delivery organization, customers, and partners + Design, build, validate, and deploy delivery and implementation‑specific agents. + Co‑drive pilots with ServiceNow's early adopter customers. **To be successful in this role, you must have:** + 5+ years of solution architecture experience across multiple AI platforms, workflows, vendor products, and AI; deep ML/LLM patterns. + Prior experience developing AI use cases (Generative, Agentic, Predictive) from prototyping all the way into Production is a must-have with a variety of different AI technologies + ServiceNow Certified System Administrator and other ServiceNow Certified Implementation Specialist certifications are nice to have. + At least 5 years of experience in a technology advisory or implementation role, with a focus on Artificial Intelligence, Machine Learning, or Data Science, is required. + Proven track record of driving business growth and customer satisfaction through innovative technology solutions. + Excellent communication and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical audiences. + Strong analytical and creative problem-solving skills. + Ability to work effectively in a fast-paced, dynamic environment. + Familiarity with Agile methodologies and experience working in an Agile environment. + Strong problem-solving skills and ability to work independently or as part of a team. + Strong industry connections and network, with the ability to leverage relationships to drive business growth and partnerships. + Customer-focused mindset and commitment to delivering high-quality results. + Excellent collaboration with product, engineering, QE, and field teams. + Must be able to travel up to 50% annually. **Work Personas** We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here (************************************************************************************************************************************* . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. **Equal Opportunity Employer** ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. **Accommodations** We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. **Export Control Regulations** For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
    $121k-158k yearly est. 6d ago
  • Director, Now on Now Events Experience Strategy

    Servicenow 4.7company rating

    Servicenow job in Atlanta, GA

    It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description The Role As a Director to guide Now on Now's event strategy, reporting into the VP of Now on Now, this is not a traditional event marketing role. You will work closely with practitioners who use our product every day to run our company. You will package those real-world, gritty, technical stories and work across all Marketing stakeholders to bring the stories to life via events @ scale. You will be the self-directed owner of this strategy. You will need to question the status quo, push back on "fluff," and ensure our events provide real value to practitioners and buyers. We're looking for a dynamic professional to drive our 12b+ pipeline, generate event roadmaps, and strategy. This high-impact, high-visibility role blends strategic direction positioning, thought innovation, and event management - ensuring Now on Now's mission is fully supported and maximized across every channel and stage. You'll help shape our external voice, manage thought innovation opportunities, and coordinate the orchestration of strategic events. Working across Sales, Marketing, Product, PR, and Communications, you'll create moments that inspire, connect, and deliver measurable business impact. What You Will Do Own the Strategy, Plan & Delivery Run it like a business: You are responsible for the strategy and delivery of how Now on Now shows up at external events (customers and partners). You don't wait for assignments; you identify the opportunities and build the roadmap. Measure impact using data and feedback to refine strategy and outcomes Create scale: Scale events with a repeatable format that works for different personas, channels, and regions, and have a playbook for scale. Coordinate end-to-end event planning and execution for major marketing and industry events, and internal moments such as Sales Kickoff. Partner cross-functionally with Sales, Marketing, GTM, and Communications to ensure aligned messaging and maximum impact. Disrupt the story with authentic and credible practitioner stories Disrupt "run of the mill" messaging: Instead of polished, high-level messaging, your job is to inject reality. You will work with Product Marketing to influence authentic differentiating messages that influence buyers. Manage Friction: You will often be the dissenting voice in the room. You need to be comfortable managing senior stakeholders and then offer a disruptive alternative. Shape the Field Narrative: Equip our events with stories that resonate with buyers. Give them the "how and why we really did it" story, not just the sales pitch. Redefine the customer experience @ events Kill the PowerPoint: You will drive the creation of interactive experiences at events -live demos, "build your own…" interactions, "day in the life" videos, roundtables, hands-on workshops etc. Practitioner Empathy: You understand what practitioners dislike (marketing spin) and what they love (real world use cases and value). You will advocate for the audience in every planning meeting. Cross-Functional Collaboration & Stakeholder Engagement: Serve as the connective tissue & build strong relationships between Executive Strategy, Marketing, Sales, and Communications teams - aligning priorities and orchestrating moments that matter. Who You Are You have "practitioner" DNA: You might have a background in marketing, evangelism, or product marketing. You prefer an inspiring, differentiating demo over a rehearsed slides-based narrative. You are self-directed: You can navigate a complex organization. You know who to talk to in practitioners to get the data, and who to influence in GTM on events strategy. You aren't afraid of debate: You can partner with Marketing while holding your ground on the event strategy. You can navigate strong perspectives and steer the ship toward what's best for the practitioner. You think in "Creative and Interactive Experiences": You know how to use video, audio, and physical space to tell a story that sticks with an interaction that is relatable/memorable, but is not overly polished/inauthentic/sales-y. Qualifications To be successful in this role, we need someone who has: Bachelor's in business, marketing or a related field; Master's or MBA is preferred Global professional with proven 15+ overall experience (8+ years within a marketing or related function) - Experience in the Enterprise Tech industry is preferred. ServiceNow product/platform knowledge is highly desired. Experience in leveraging or critically thinking about how to integrate AI into work processes, choices, or problem-solving. This may include using AI-powered tools, automating workflows, evaluating AI-powered insights, or exploring AI's potential impact on the function or industry. Demonstrated success in developing and executing marketing event strategies at scale with persona/practitioner lens, and have driven pipeline and revenue growth. Strong evaluative and strategic thinking skills with the ability to translate market insights into actionable plans. Demonstrated success in guiding innovative event experience strategies that are relatable and differentiating to customers, without the "sales-y" messaging Excellent communication and interpersonal skills, with the ability to influence and collaborate with cross-functional teams. A track record of effective large-scale event budget management. Demonstrate ability to think strategically and identify opportunities to innovate Experience in guiding dynamic teams in a high-growth environment Exceptional communication & stakeholder management ability, Excellent negotiation and persuasion skills, and experience interacting with both business and technology people at all levels, including the C suite Highly self-motivated, results-oriented, Proactive, solutions-oriented, and calm under pressure in fast-moving environments. Self-starter and quick learner with an ability to operate autonomously across functions Willingness to travel (domestic and international) and work a flexible schedule to support global events Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
    $93k-127k yearly est. 25d ago
  • Professional Services Engagement Manager

    Servicenow 4.7company rating

    Servicenow job in Atlanta, GA

    It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: The ServiceNow data catalog team is seeking an experienced Professional Services Engagement Manager (EM) to join us as we provide world class implementation and ongoing services support to our customers. As a member of the data catalog team, you will collaborate directly with our clients to execute onboarding projects and other defined scopes of work using our established project delivery methodology. We seek a driven team member who is passionate about helping clients identify and implement the use cases that will have the greatest positive impact on their business. As a member of the ServiceNow data catalog team, you will: * Lead customer onboarding by managing projects in collaboration with customers and internal partners, defining project goals, documenting detailed scopes, and customizing plans to ensure successful customer engagement (typically 12-18 weeks). * Schedule and facilitate customer meetings, providing clear agendas and meeting notes. * Prepare and present project status reports to align with customer project stakeholders, addressing progress, risks, issues, and achievements. * Identify, document, and escalate project risks internally to ensure customer satisfaction and project success. * Collaborate closely with cross-functional teams to ensure excellence in customer experience, smooth transitions between lifecycle stages, and long-term customer success. * Travel occasionally within the US, up to 25%, as required. Qualifications To be successful in this role you have: * Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. * Hold an associate's degree in a technical field or possess relevant work experience. * Demonstrate 8+ years of customer-facing engagement management experience in professional services or software implementation. * Ability to adapt templated project plans to suit unique customer engagements and evolving needs. * Prioritize multiple projects across various customers while consistently meeting deadlines. * Exhibit high emotional intelligence for effective collaboration with diverse customers and teams. * Communicate effectively with strong written, verbal, presentation, and visual skills. * Show curiosity, willingness to learn, and a proactive approach. Nice to Have: * Proficiency in Project Management software (PSA and/or PPM systems). * Pursuing a recognized Project Management certification (e.g., CAPM, PMP, PRINCE2, Agile). * Proficiency with industry standard computer hardware and software packages as daily work platforms. * Familiarity with data governance and data catalogs, including how they are leveraged for managing and securing enterprise data solutions at scale. * If you are a proactive, adaptable, and customer-focused professional with a passion for engagement management, we would love to hear from you. FD21 Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.
    $108k-137k yearly est. 25d ago
  • Product Manager Intern 2026

    IBM Corporation 4.7company rating

    Sandy Springs, GA job

    Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk. Your role and responsibilities Are you a seasoned Product Manager with a proven track record of successful product ownership and growth? Colleagues regard you as someone who navigates customer outcomes, business impacts, and functional tradeoffs with unparalleled skill. Your communication style leaves team members feeling respected, heard, and understood. Now, imagine channeling your expertise to shape the technology of tomorrow-a force that powers the world around us and yields an impact to be proud of.As a cross-portfolio Product Manager for IBM, you will play a vital role in assisting with projects spanning the entire cloud portfolio. Your focus will be on product management process agility and optimization. You will collaborate with product owners and cross-functional teams. You will help curate insights from customers that flow into the Idea hub and engage the right product teams to progress them. You will innovate ways to help drive efficiency in our product management processes. This is an exciting opportunity to learn the ropes of product management in a fast-growing market, and to contribute to the success of our products. What You'll Do * Collaborate with the broader IBM product organization to help support the portfolio and business. * Become an expert in IBM's product management methodologies, design thinking and new product introduction. Support product teams in defining product requirements, user stories, and specifications * Collaborate with cross-functional teams (engineering, design, marketing, and sales) to ensure timely product delivery * Analyze competitors, market trends and customer feedback to identify new product opportunities Required education High School Diploma/GED Preferred education Bachelor's Degree Required technical and professional expertise * Pursuing a Bachelors or master's in computer science or computer engineering or any related field in Product Management. * Experience in Product Management or equivalent practical experience building or deploying products in a Cloud based software organization * Experience in implementing agile practices and design thinking * Strong written communication and presentation skills * Problem solving and Business Analysis skills * Ability to work 3 days a week from the office. Preferred technical and professional experience * Track record of high-quality, self-directed, timely execution, * Attention to detail. * Technical expertise and ability to communicate, work & build trust with stakeholders * Experience with Cloud & technology ABOUT BUSINESS UNIT IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing. YOUR LIFE @ IBM In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS Supplemental 1 employees may be eligible for up to 8 paid holidays, minimum of 56 hours paid sick time and the IBM Employee Stock Purchase Plan. IBM offers paid family medical leave and disability benefits to eligible employees where required by applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. We consider qualified applicants with criminal histories, consistent with applicable law. IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship. The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
    $65k-82k yearly est. 11d ago
  • Software Developer Intern: 2026

    IBM Corporation 4.7company rating

    Sandy Springs, GA job

    Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk. Your role and responsibilities Software Developers at IBM are the backbone of our strategic initiatives to design, code, test, and provide industry-leading solutions that make the world run today - planes and trains take off on time, bank transactions complete in the blink of an eye and the world remains safe because of the work our software developers do. Whether you are working on projects internally or for a client, software development is critical to the success of IBM and our clients worldwide. At IBM, you will use the latest software development tools, techniques and approaches and work with leading minds in the industry to build solutions you can be proud of. The Electronic Design Automation (EDA) organization within IBM develops software tools used in the logic design and functional verification of enterprise class microprocessors. EDA engineer's responsibilities include research, design, architect, develop and deploy solutions that are driven by technology, manufacturing or customer requirements that automate the implementation of advanced processor chips are responsible for improvements to the design automation process. They also implement solutions for the chip design process that respond to timing and manufacturing specifications due to advancement in technology. To be successful in this role, the candidate should be able to work well in a team, have an interest in learning, be able to work/investigate on their own and be aware of testing best practices. EDA develops tools in the support of hardware and semiconductors development that make up our industry leading IBM products. We are an elite team of Software Engineering professionals that pioneer innovations for the cutting-edge design of microprocessors and hardware used in IBM infrastructure including IBM zSystems, IBM Power Systems, IBM Storage, and IBM Quantum Systems. Development engineers on our team will participate in various aspects of the development, test, and support process such as Electronic Design Automation Software. We are looking for strong algorithmic programmers who want a challenge and enjoy working with teams to solve engineering problems with software Required education High School Diploma/GED Preferred education Bachelor's Degree Required technical and professional expertise * BS/MS majoring in Computer Science, Computer Engineering or Electrical Engineering * Experience with an object-oriented programming language such as C/C++/Java/Rust * Experience with a scripting language such as Python * Knowledge of Digital Circuit/Logic design/Algorithms/Data Structures * AI/ML skills * Excellent verbal, written and interpersonal communication skills. * Collaborative skills and ability to work in fast-paced agile environments. * Quick learner with business acumen. Preferred technical and professional experience * Knowledge of computer architecture and micro-architecture * Programming projects with complex requirements * Understanding of Digital/VLSI Circuits * Linux experience ABOUT BUSINESS UNIT IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing. YOUR LIFE @ IBM In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS Supplemental 1 employees may be eligible for up to 8 paid holidays, minimum of 56 hours paid sick time and the IBM Employee Stock Purchase Plan. IBM offers paid family medical leave and disability benefits to eligible employees where required by applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. We consider qualified applicants with criminal histories, consistent with applicable law. IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship. The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
    $40k-47k yearly est. 15d ago
  • Sr. Business Process Consultant - CRM

    Servicenow 4.7company rating

    Servicenow job in Atlanta, GA

    It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description About the Role We are seeking a Business Process Consultant (BPC) to join the NowNext CRM Execution Team. As the process expert and trusted advisor, you will engage directly with business stakeholders to analyze, design, and optimize end-to-end workflows across sales, CPQ/CLM, order management, customer service, field service, and AI-driven use cases. You will bridge the gap between business needs and technical delivery, ensuring that solutions built on the ServiceNow Now Platform - and integrated with systems like Salesforce, Pega, Dynamics, Oracle, or SAP - deliver measurable outcomes. This role is ideal for experienced CRM/CSM consultants with strong process re-engineering and change management skills, and the ability to influence senior leaders while collaborating closely with technical teams. Key Responsibilities Consult & Advise Serve as the functional and process expert during customer engagements. Guide customers on configuration vs. customization and adoption of best practices. Advise senior leaders on process optimization and AI/automation opportunities. Requirements & Solution Design Lead workshops with business sponsors and SMEs to capture current-state processes and design future-state workflows. Translate requirements into business requirement workbooks, user stories, acceptance criteria, and test plans. Define KPIs and success measures to track value realization (cycle time, CSAT, case deflection, etc.). Cross-Functional Collaboration Partner with Technical Consultants, Solution Architects, and Project Managers to ensure requirements flow into robust technical solutions. Support unit testing, UAT, and customer validation, ensuring business objectives are met. Monitor for scope creep and align with engagement managers to resolve issues. Process Improvement & Change Management Analyze processes to identify areas for automation, AI agent adoption, and continuous improvement. Develop adoption strategies, training materials, and change management plans to ensure successful rollout. Ensure user experience is prioritized - with logical flows, accessibility, and ease of use. Thought Leadership & Continuous Learning Stay current on ServiceNow capabilities, CRM/CSM trends, and AI innovations. Share best practices internally and externally, contributing to delivery playbooks and accelerators. Support pre-sales and solutioning activities as needed. Qualifications & Experience Required 5+ years of consulting or business process analysis experience in CRM, CSM, or ERP transformations. Proven expertise in one or more domains: Sales & Order Management (lead-to-cash, CPQ/CLM), Call Center/Service, Manufacturing workflows, or Field Service. Hands-on experience with at least one major CRM/workflow platform: Salesforce, Pega, ServiceNow, Dynamics, Oracle, or SAP. Demonstrated ability to influence and consult with senior leaders, providing solution options with pros/cons. Strong experience converting business requirements into functional and configuration requirements. Proficiency in process modeling and visualization tools (e.g., Visio, BPMN, workflow diagrams, wireframes). Excellent stakeholder engagement, facilitation, and communication skills. Certification Requirements ServiceNow Certified System Administrator (CSA) - required within 60-90 days of hire if not already certified. At least one Certified Implementation Specialist (CIS) certification in CSM, FSM, or Sales - required within the first 6-12 months of hire, depending on project alignment. Continued professional growth through additional ServiceNow certifications (e.g., App Dev, CPQ/CLM once available) encouraged and supported. Preferred ServiceNow certifications: CSA, CIS-CSM, CIS-FSM, CIS-Sales (or within 90 days). Salesforce certifications (Admin, Service/Sales Cloud, CPQ Consultant) or Pega BA/CSA certifications. Knowledge of AI/automation projects (chatbots, NLP, predictive analytics, agentic AI). Industry expertise in telecom, financial services, insurance, or public sector. Familiarity with NowCreate methodology and Agile/SAFe delivery practices. Willingness to travel up to 50% based on customer needs. Level Differentiation Senior Business Process Consultant Leads workshops and requirement sessions for defined workstreams (e.g., CPQ/CLM, order management, service, or field service). Translates business requirements into user stories and acceptance criteria, ensuring alignment with project goals. Focuses on execution quality, documentation, and supporting UAT/adoption activities. Typically 3-7 years of CRM/CSM consulting or process re-engineering experience. Holds foundational certifications (ServiceNow CSA or Salesforce Admin; Pega BA/CSA) and is developing expertise in advanced modules. Principal Business Process Consultant Acts as the process thought leader for customer engagements, engaging with senior executives and sponsors. Shapes end-to-end CRM transformation strategies (lead-to-cash, CPQ/CLM, service/field service) and ensures measurable business outcomes. Oversees multiple workstreams, coaches Senior Consultants, and mitigates risks around scope or adoption. Typically, 8-12+ years of enterprise CRM/CSM consulting experience with proven track record of leading large-scale transformations. Holds advanced certifications (ServiceNow CIS-CSM/FSM/Sales, Salesforce Service/Sales Cloud, Pega CSSA) and recognized for domain expertise. Success in this Role Looks Like You design clear, outcome-driven process solutions that deliver measurable improvements. Customers achieve tangible results: Reduced lead-to-cash cycle times. Higher % of service requests resolved via AI agents. Improved CSAT, NPS, and operational efficiency. You ensure smooth collaboration between business and technical teams, minimizing rework and scope creep. You are recognized as a trusted advisor by customers, helping shape their CRM transformation journey. Why Join Us? As part of the NowNext CRM Execution Team, you'll play a pivotal role in shaping how enterprises reimagine CRM with AI-powered, end-to-end workflows. You'll apply your process consulting and CRM expertise to deliver value for lighthouse customers while helping establish the blueprint for the future of the CRM category. Qualifications To be successful in this role you have: Required 5+ years of consulting or business process analysis experience in CRM, CSM, or ERP transformations. Proven expertise in one or more domains: Sales & Order Management (lead-to-cash, CPQ/CLM), Call Center/Service, Manufacturing workflows, or Field Service. Hands-on experience with at least one major CRM/workflow platform: Salesforce, Pega, ServiceNow, Dynamics, Oracle, or SAP. Demonstrated ability to influence and consult with senior leaders, providing solution options with pros/cons. Strong experience converting business requirements into functional and configuration requirements. Proficiency in process modeling and visualization tools (e.g., Visio, BPMN, workflow diagrams, wireframes). Excellent stakeholder engagement, facilitation, and communication skills. Certification Requirements ServiceNow Certified System Administrator (CSA) - required within 60-90 days of hire if not already certified. At least one Certified Implementation Specialist (CIS) certification in CSM, FSM, or Sales - required within the first 6-12 months of hire, depending on project alignment. Continued professional growth through additional ServiceNow certifications (e.g., App Dev, CPQ/CLM once available) encouraged and supported. Preferred ServiceNow certifications: CSA, CIS-CSM, CIS-FSM, CIS-Sales (or within 90 days). Salesforce certifications (Admin, Service/Sales Cloud, CPQ Consultant) or Pega BA/CSA certifications. Knowledge of AI/automation projects (chatbots, NLP, predictive analytics, agentic AI). Industry expertise in telecom, financial services, insurance, or public sector. Familiarity with NowCreate methodology and Agile/SAFe delivery practices. Willingness to travel up to 50% based on customer needs. Level Differentiation Senior Business Process Consultant Leads workshops and requirement sessions for defined workstreams (e.g., CPQ/CLM, order management, service, or field service). Translates business requirements into user stories and acceptance criteria, ensuring alignment with project goals. Focuses on execution quality, documentation, and supporting UAT/adoption activities. Typically 3-7 years of CRM/CSM consulting or process re-engineering experience. Holds foundational certifications (ServiceNow CSA or Salesforce Admin; Pega BA/CSA) and is developing expertise in advanced modules. Principal Business Process Consultant Acts as the process thought leader for customer engagements, engaging with senior executives and sponsors. Shapes end-to-end CRM transformation strategies (lead-to-cash, CPQ/CLM, service/field service) and ensures measurable business outcomes. Oversees multiple workstreams, coaches Senior Consultants, and mitigates risks around scope or adoption. Typically, 8-12+ years of enterprise CRM/CSM consulting experience with proven track record of leading large-scale transformations. Holds advanced certifications (ServiceNow CIS-CSM/FSM/Sales, Salesforce Service/Sales Cloud, Pega CSSA) and recognized for domain expertise. Success in this Role Looks Like You design clear, outcome-driven process solutions that deliver measurable improvements. Customers achieve tangible results: Reduced lead-to-cash cycle times. Higher % of service requests resolved via AI agents. Improved CSAT, NPS, and operational efficiency. You ensure smooth collaboration between business and technical teams, minimizing rework and scope creep. You are recognized as a trusted advisor by customers, helping shape their CRM transformation journey. Why Join Us? As part of the NowNext CRM Execution Team, you'll play a pivotal role in shaping how enterprises reimagine CRM with AI-powered, end-to-end workflows. You'll apply your process consulting and CRM expertise to deliver value for lighthouse customers while helping establish the blueprint for the future of the CRM category. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
    $98k-125k yearly est. 5h ago
  • Global Head of Digital Factory Solutions Go-to-Market

    Servicenow, Inc. 4.7company rating

    Servicenow, Inc. job in Atlanta, GA

    It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. **Global Head of Digital Factory Solutions Go-to-Market** The Global Head of Digital Factory Solutions Go-to-Market is a strategic role that partners with ServiceNow's customer-centric industry transformation sales teams, as well as other key functions across the company (e.g., marketing, product, customer success, implementation partners), to accelerate the growth of verticalized industry solutions focused on factory and industrial operations. This individual will closely align with our OT sales and product teams to seed and develop strategic opportunities that drive growth within our manufacturing customer base. They will serve as the thought leader and subject matter expert for "ServiceNow in the Factory," supporting account teams, marketing, partners, and product groups to design, develop, market, and sell ServiceNow's Digital Factory solutions. These solutions aim to deliver real value by improving productivity and quality for our manufacturing customers. **The Ideal Candidate Brings a Powerful Combination of:** + **Manufacturing industry experience** , acquired from working within a manufacturer (preferably supporting manufacturing, supply chain, or quality operations) + **Working knowledge of how technology, particularly AI** , can and should be leveraged to drive transformational change within a factory environment + **Customer-facing experience** in selling and delivering consulting services + **Go-to-Market experience** in an enterprise software company This role will also align closely with our core and solution sales account teams in the Manufacturing vertical to develop strategic opportunities based on ServiceNow's Manufacturing Digital Factory industry solution. The successful candidate will build trusted relationships with customer and partner executives, collaborate with sales leaders, and contribute significantly to revenue growth in our manufacturing accounts globally. **Key Areas of Responsibility:** 1. **Customer-Focused Pipeline Development:** Act as the industry expert for the Digital Factory solution by engaging with executives and senior leaders at industry events, executive business reviews, and similar forums. These activities should directly lead to new pipeline creation. 2. **Sales-Oriented Pipeline Progression:** Partner with account executives and teams to progress opportunities by integrating industry expertise into account strategies, engaging key decision-makers, and accelerating deal cycles by emphasizing business value and competitive differentiators. 3. **Partner Development & Execution:** Build and maintain relationships with Digital Factory-focused practices within strategic partners to drive awareness, enablement, solution positioning, and customer development-accelerating customer-centric pipeline priorities. 4. **Solution Design & Enablement:** Identify new factory-based use cases for ServiceNow solutions. Collaborate with marketing to design and package solutions that create tangible value for manufacturing customers, enabling transformation across all aspects of the Digital Factory. 5. **Business Analysis & Reporting:** Analyze the Digital Factory business to identify trends, needs, opportunities, and KPI movement. Use insights to inform customer engagement strategies and drive high-impact behaviors and results. 6. **Solution Demos & Innovation Showcases:** Work with marketing and partners to increase awareness of the Digital Factory solution by showcasing it at Partner Innovation Centers, industry trade shows, and ServiceNow customer events. This individual must be hands-on-equally capable of crafting multi-year strategies and updating trackers with current opportunity statuses. They should thrive in a high-growth, fast-paced environment and maintain a clear strategic perspective while addressing immediate priorities. A typical day includes brainstorming new go-to-market approaches, presenting at industry and customer-facing events as a Digital Factory SME, engaging with C-suite stakeholders, working with industry leaders and "Big Bet" account teams, and maintaining strong relationships with key partner leaders to support pipeline and growth. **Key Internal Partnerships:** + Industry & Field Marketing + Field Sales and Solution Sales + Product Teams + Global Partner & Channel + Enablement + Industry Enterprise Architects This leader will stay attuned to ServiceNow's global sales priorities, programs, and communications-advising on messaging, channels, and tactics to ensure the best outcomes for customers. We're seeking a high-energy, empathetic relationship-builder with a business-growth mindset and strong communication skills. **To Be Successful in This Role, You Should Have:** + Experience integrating AI into workflows, decision-making, or problem-solving-e.g., using AI-powered tools, analyzing AI-driven insights, or automating processes + **10+ years of experience** in the manufacturing industry, with success guiding technology strategy, operations, and daily functions within a manufacturing organization + **5+ years of experience** in an IT/technology role at a manufacturing company + **5+ years at an enterprise software company** , serving manufacturing accounts as a Digital Factory SME or in business development, consulting, or a similar role + _OR_ **5+ years at a top-tier consulting firm** , driving operational transformation for manufacturing clients + Exceptional presentation skills (in-person, virtual, and C-level engagements) + Proven ability to build trusted advisor relationships with customers and internal sales teams + Strong influence and advisory skills with senior leadership across multiple departments + Experience producing thought leadership content for international audiences + Self-motivated, resourceful, and capable of prioritizing in a dynamic environment + Agile mindset and ability to lead through influence in a matrixed, distributed team environment + Demonstrated success achieving revenue targets in partnership with account sales teams + Excellent organizational and time management skills + Willingness to travel up to 30% + Bachelor's or Master's degree in Business, Technology, Engineering, or For positions in this location, we offer a base pay of $146,400-$256,200 plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. **Work Personas** We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here (************************************************************************************************************************************* . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. **Equal Opportunity Employer** ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. **Accommodations** We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. **Export Control Regulations** For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
    $83k-106k yearly est. 37d ago
  • Principal Machine Learning Engineer - Evisort AI

    Workday, Inc. 4.8company rating

    Atlanta, GA job

    Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too. About the Team Join the Evisort AI team at Workday, which powers Document Intelligence AI and Workday's CLM and Contract Intelligence offerings. Our mission is to change the way business deals get done. We build ground breaking AI technology that can read and understand contract language to make every part of the deal-making process from drafting, negotiating, reviewing, approving, or managing the contracts happen faster, better, with reduced risks. We build AI first products, and automate manual work, freeing up our customers time and accelerating their businesses. You will be joining the Evisort AI team, which functions as a startup within Workday. This is your opportunity to build at the pace of innovation of a startup, while backed by the enormous support and impacting Workday's incredible customer base of 70M+ users. About the Role As a Principal Machine Learning Engineer, you will help develop tailored user experiences using advanced LLMs, Knowledge Graphs, personalization, and predictive analysis. You will collaborate with other engineers to deliver ML solutions across Workday's product ecosystem and utilize software and data engineering stacks to enable training, deployment, and lifecycle management of various ML models. You will develop and deploy new products at scale and leverage Workday's vast computing resources on rich datasets to deliver transformative value to our customers. In addition to contributing to feature and service development, you must have an approach of continuous improvement, passion for quality, scale, and security. You must be curious and prepared to question or challenge choices and practices where they don't make sense to you or could be improved. You also should have a product approach and strong intuition around how ML can drive a better customer experience. Lastly, a strong sense of ownership and teamwork are essential to succeed in this role. About You Basic Qualifications * 10+ years experience as a member of a data science, machine learning engineering, or other relevant software development team building applied machine learning products at scale, including taking products through applied research, design, implementation, production, and production-based evaluation * 4+ years of professional experience in machine learning and deep learning frameworks & toolkits such as Pytorch, TensorFlow * 6+ years of professional experience in building services to host machine learning models in production at scale * 3+ years of demonstrated experience working with large language models (LLMs), text generation models, and/or graph neural network models for real-world use cases * 6+ years of proven experience with cloud computing platforms (e.g. AWS, GCP, etc.) * Proven track record of successfully leading, mentoring, and/or managing ML Engineering teams, taking ownership of development lifecycle and sprint planning; fostering a culture of collaboration, transparency, innovation, and continuous improvement * Bachelor's (Master's or PhD preferred) degree in engineering, computer science, physics, math or equivalent Other Qualifications: * Stay up to date with advancements in AI, LLMs, RAG, autonomous agents and orchestration frameworks to drive innovation * Deep understanding of statistical analysis, unsupervised and supervised machine learning algorithms, and natural language processing for information retrieval and/or recommendation system use cases * Professional experience in independently solving ambiguous, open-ended problems and technically leading teams * Excellent interpersonal and communication skills, with the ability to build strong relationships across teams and stakeholders Workday Pay Transparency Statement The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here. Primary Location: USA.WA.Seattle Primary Location Base Pay Range: $215,000 USD - $322,600 USD Additional US Location(s) Base Pay Range: $194,600 USD - $345,600 USD Our Approach to Flexible Work With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.
    $95k-120k yearly est. Auto-Apply 6d ago

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