Customer Success Manager jobs at ServiceNow

Described as the “Uber of Content,” Social Native is a marketplace technology company providing brands the ability to scale high-quality content creation and optimize their cross-channel digital marketing strategies. By connecting brands & agencies with a diverse network of creators, we provide data-driven insights, streamline content production, and improve performance across social and e-commerce channels. Brands like Unilever, Adidas, L'Oréal, Crocs, and Nestlé trust Social Native to enhance their paid and organic social strategies through user-generated content (UGC), branded content, and content editing solutions, ensuring they have the right creative assets to drive engagement and conversions. We are seeking a Customer Success Manager (CSM) to strengthen client relationships and ensure success in their creator marketing and content strategies. This role is ideal for someone with a strong background in digital marketing, influencer partnerships, and branded content, who can provide strategic guidance and manage client objectives effectively. Key Responsibilities: Client Strategy & Success Serve as main point of contact and trusted advisor to clients, helping them navigate the evolving creator marketing landscape. Ensure that campaign objectives, content strategies, and creator partnerships align with client KPI's and overall marketing goals. Lead Monthly & Quarterly Business Reviews and strategic discussions to assess performance, provide insights, and guide long-term planning. Account & Revenue Management Maintain and grow client relationships by driving retention, renewals, and expansion opportunities. Analyze campaign performance data and provide recommendations to enhance engagement, content effectiveness, and ROI. Identify opportunities to optimize and scale client programs through tailored solutions and best practices. Cross-Functional Collaboration Work closely with internal teams (Sales, Product, Marketing, and Operations) to ensure seamless execution and alignment on client needs. Partner with creators to ensure content meets brand expectations and delivers measurable impact. Provide structured feedback to the Product and Engineering teams to help shape platform enhancements based on client requirements. Qualifications: 3+ years of experience in account management or customer success, working directly with marketing agencies or brands. Strong understanding of the digital marketing landscape & direct experience within the social media/influencer marketing space. Experience managing both the strategic and revenue aspects of client relationships, ensuring alignment with business objectives. Excellent communication and relationship-building skills, with the ability to manage expectations and navigate complex conversations. Analytical mindset, with the ability to interpret data and provide actionable insights. Ability to work in a fast-paced, high-growth environment that requires adaptability and proactive problem-solving. Social Native Perks: One of the best perks about Social Native is working with amazing talented people! Come see what it's like to work at a fast-paced, venture-backed tech company. We are looking for smart, driven, fun people that are eager to take ownership of exciting projects and be a part of building something great. Attractive health, dental and vision insurance coverage Competitive compensation structure 401(k) retirement plan Unlimited vacation policy

As a Customer Success Manager at Encore, you will play a pivotal role, working closely with Account teams, Clients, Service Delivery, and internal teams to ensure continued success with our clients. You will hold a leadership position, collaborating closely with Account teams, clients, and Service Delivery team. Your deep understanding of IT Managed services will play a pivotal role in driving operational excellence, client satisfaction, and strategic improvements within our managed services portfolio. Responsibilities: Program Leadership: • Provide strategic direction and leadership for the IT Managed Services program. • Oversee the planning, execution, and delivery of managed services, ensuring alignment with • organizational objectives. Client Relationship Management: • Build and maintain strong relationships with clients to understand their IT needs and ensure delivery meets or exceeds expectations. • Act as the primary point of contact for client escalations and issue resolution. Service Delivery Excellence: • Define and enforce service level agreements (SLAs) for managed services. • Monitor and optimize service delivery processes to ensure efficiency and quality. • Implement best practices and industry standards for IT service management. Team Collaboration: • Collaborate with cross-functional teams, including technical teams, sales, and support, to ensure seamless service delivery. • Foster a collaborative and high-performance culture within the managed services team. Financial Management: • Manage the financial aspects of the IT Managed Services program, including budgeting, forecasting, and cost optimization. • Ensure the program is financially viable and meets profitability targets. Continuous Improvement: • Identify opportunities for process improvement and innovation within the managed services program. • Implement initiatives to enhance service delivery efficiency and effectiveness. Risk Management: • Proactively identify and mitigate risks related to service delivery, security, and compliance. • Develop and implement risk mitigation plans to ensure uninterrupted service. Other duties as assigned. Qualifications: • Bachelor's degree in Information Technology, Business, or more than 5 years of experience leading managed services clients. (Relevant certifications (e.g., PMP, ITIL) is a plus.) • Proven experience in leadership, particularly in IT managed services. • In-depth knowledge of IT service delivery models, best practices, and emerging trends. • Strong client-facing and interpersonal skills with the ability to build and maintain relationships. • Demonstrated ability to lead and motivate cross-functional teams to achieve program objectives. • Financial acumen with experience in budgeting and financial management. • Strong problem-solving skills and the ability to make informed decisions in a fast-paced environment. • Excellent communication skills, both written and verbal. Physical Requirements: • Prolonged periods sitting at a desk and working on the computer. • Occasional walking between facilities • Occasional liftin pushing, pulling up to 15 lbs. • Hybrid position - in office and remote workdays Encore Technolgies is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.

We are seeking a dynamic and experienced engagement leader to serve as the data leader in our Banking and Capital Markets practice. This role focuses on driving collaboration across internal teams and clients to deliver integrated solutions that create measurable business impact. The SrAVP acts as a key connector, ensuring alignment between advisory, technology, and operations, while strengthening client relationships and supporting revenue growth across multiple engagements. This position requires a blend of technical expertise, client relationship management, and business acumen to achieve ambitious growth targets in a fast-paced financial landscape. They're also responsible for enabling communication between clients, other EXL business units, internal support staff, as well as multi-functional and multi-shore project teams. This position may require frequent travel to client sites in the U.S. Responsibilities Client Engagement & Relationship Management Build and maintain strong relationships with key banking and capital markets clients. Act as the primary contact for strategic discussions, understanding client needs and identifying opportunities for value creation through consultative engagement. Solution & Proposal Development Lead development of tailored technical proposals in collaboration with cross-functional teams. Design innovative solutions in areas like data modernization, digital transformation, and fintech integration, ensuring proposals are practical, competitive, and aligned with best practices. Account & Revenue Growth Monitor account performance and drive growth through upsell and cross-sell opportunities. Achieve revenue targets by expanding service offerings and leveraging emerging technologies such as AI, cloud, and data platforms. Leadership & Delivery Oversight Coordinate across advisory, technology, and operations teams to ensure seamless delivery. Promote collaboration, resolve interdependencies, and foster knowledge sharing for efficiency and innovation. Market Awareness & Thought Leadership Stay current on industry trends, regulatory changes, and competitive dynamics. Contribute to thought leadership through client presentations, webinars, and whitepapers. Team Development Mentor and guide junior team members, fostering a high-performance culture and building capabilities in client management and solution design. Qualifications Minimum of 10+ years in banking, capital markets, or financial consulting, with at least 5 years in a leadership or client-facing role. Proven track record in managing multimillion-dollar accounts, driving revenue growth, and leading cross-functional teams. Strong expertise in technical design discussions and the ability to provide strategic consulting to enable large-scale engagements is essential for this role. Skills: Extensive experience in banking and capital markets, covering trading, risk management, regulatory compliance, and digital transformation. Strong technical foundation with exposure to fintech, data analytics, cloud platforms, and AI-driven solutions. Familiarity with modern technology ecosystems such as hyperscalers (AWS, Azure, GCP), Databricks, Snowflake, and emerging AI/ML tools. Ability to manage and lead technical delivery teams, ensuring successful execution of client engagements. Skilled in proposal development, technical workflow design, and driving large-scale implementations. Excellent communication and presentation skills, capable of translating complex concepts for diverse audiences. Proven ability to handle multiple engagements simultaneously, balancing priorities in a matrixed environment. Strong understanding of Enterprise Data Management (EDM) solutions and related tools, enabling informed client discussions. Adept at adapting methodologies to client needs to deliver value and maintain profitability. Experience in mentoring teams and conducting internal training programs. Ability to resolve conflicts effectively and maintain strong client relationships.

Looking for a Service Specialization Manager, Partner Services, who is customer-obsessed with an eye for detail as we enable partners to offer their own services around Pure's technology. This individual will need to be self-motivated, highly organized, and able to maintain utmost professionalism as they effectively bridge between internal and external organizations to track and report partner compliance to Service Specialization program requirements. The right candidate is capable of constant multitasking and cross-functional collaboration to manage global partner program participation, tracking and reporting at the individual and partner entity level. Requirement: Applicants must demonstrate skills and experience in project/program management, client facing compliance management, experience with various applications and platforms (SFDC, SNOW, Tableau) and business process management Oversight, management and continuous improvement of the Partner Service Specialization program. Liaise with other internal teams, such as GPO, CX and PEAK, to manage day-to-day program operations. Assist with onboarding and development of new Service Partners Communicate, manage and assist in operationalizing policies for partner services, such as certification requirements and partner performance standards. Maintain constant professionalism as primary resource to account teams and partner organizations regarding program requirements, processes and requirements Q&A Be the source of truth on partner compliance to program requirements Support process improvement, automation/systems development with related organizations, including IT, channel operations, Global Delivery Operations, PEAK Assist with program planning, promotion, education, and publicity WHAT YOU'LL BRING TO THIS ROLE 4+ years of experience in channel programs or operations, preferably related to IT infrastructure, technical and professional services. Proven track record of successful development, implementation and management of partner enablement programs and compliance reporting Excellent leadership and cross-functional collaboration skills, working with diverse teams to drive results Exceptional communication and interpersonal skills; ability to interact professionally and effectively with partners, customers, and internal teams at all levels Ability to manage multiple projects simultaneously, adapt to changing priorities, and thrive in a fast-paced environment

Customer - Our customer offers an enterprise grade, Agentic-AI solution/platform to help customers de-risk, optimize and rationalize their entire application portfolio, based on deep actionable insights. Job Title - Customer Engagement Manager Type - Fulltime Location - Fremont, California, United States As a Customer Engagement Manager, you'll be the connective tissue between and our enterprise customers. You'll lead high-impact implementations - working directly with CIOs, enterprise architects, and engineering leaders to ensure successful deployment, adoption, and measurable outcomes. What You'll Do Lead customer engagements from discovery to realization of value. Translate complex application landscapes into actionable insight and clarity. Partner with IT and business stakeholders to drive portfolio transformation and modernization initiatives. Feed customer insights back into product evolution and roadmap. Who You Are 5-10 years of experience in consulting, enterprise transformation, or technology delivery. Strong problem-solving, client-leadership, and executive-communication skills. Comfortable leading technical discussions with architects and engineers related to cloud environments, data ingestion, and system integrations, with the ability to translate technical detail into business impact for executive audiences. Experienced partnering closely with engineering teams during implementations, validating technical assumptions, troubleshooting issues, and ensuring data quality and platform readiness for end users. Bring a strong strategy and value-realization mindset, with the ability to synthesize platform insights into clear recommendations, business cases, and executive narratives that drive measurable client outcomes. Thrive in fast-moving, high-context environments where your work drives visible impact. Join us in building one of the most consequential enterprise AI companies of this decade.

Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us. Job Title: Director -Customer Success - Life sciences Location: Redwood city, CA Position type: Fulltime What's this role about? The Director of Customer Success will lead a high-performing team dedicated to ensuring exceptional client experiences and driving measurable outcomes for life sciences organizations. This role is pivotal in building long-term strategic client-partnerships, maximizing customer value, and supporting business growth through proactive engagement and consultative guidance. *Description for Internal Candidates Key Responsibilities: Customer Relationship Management: Act as the voice of the customer internally, to influence service & operational enhancements Serve as the executive sponsor for key accounts Set and maintain client expectations Ensure alignment between client objectives and service delivery Build and maintain strong relationships with senior stakeholders Strategic Leadership: Develop and execute a comprehensive customer success strategy aligned with organizational goals. Partner with Sales, Delivery & Operations teams to ensure seamless onboarding, delivery/adoption, and retention. Leverage data-driven insights to identify trends, risks, and opportunities for upsell and cross-sell. Operational Excellence: Implement scalable processes and tools to improve efficiency and customer experience. Establish KPIs and performance metrics to measure service performance and customer satisfaction. Establish the client-governance model and lead facilitation of quarterly business reviews with the client Drive continuous improvement initiatives across the customer lifecycle. Measurable KPIs: Revenue Growth from Existing Accounts: Drive 10-20% YoY growth through upsell/cross-sell initiatives. Customer Health Score: Maintain an average health score of 8/10 or higher across all accounts. Client Team Performance: Achieve 100% completion of quarterly success plans and maintain employee engagement scores above 80%. Qualifications: Education: Bachelor's degree in Life Sciences, Business, or related field; advanced degree (MBA, MS) preferred. Experience: 10+ years in Customer Success, Account Management, or Consulting within the life sciences industry. 10+ years in Pharmaceutical or Life Sciences industry. 10+ years providing IT-related services or performing IT-related functions within Life Sciences industry Proven track record of managing enterprise-level clients and delivering measurable business outcomes. Strong leadership experience with ability to build and scale teams. Skills: Deep understanding of pharmaceutical/biotech market dynamics and regulatory environment. Exceptional written & verbal communication, negotiation, and executive presence. Analytical mindset with proficiency in CRM and customer success platforms Advantage Zensar We are a digital solutions and technology services company that partners with global organizations across industries to achieve digital transformation. With a strong track record of innovation, investment in digital solutions, and commitment to client success, at Zensar, you can help clients achieve new thresholds of performance. A subsidiary of RPG Group, Zensar has its HQ in India, and offices across the world, including Mexico, South Africa, UK and USA. Zensar is all about celebrating individuality, creativity, innovation, and flexibility. We hire based on values, talent, and the potential necessary to fill a given job profile, irrespective of nationality, sexuality, race, color, and creed. We also put in policies to empower this assorted talent pool with the right environment for growth. At Zensar, you Grow, Own, Achieve, Learn. Learn more about our culture: ***************************************** Ready to #ExperienceZensar? Begin your application by clicking on the ‘Apply Online' button below. Be sure to have your resume handy! If you're having trouble applying, drop a line to ******************.

Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us. Job Title: Director -Customer Success - Life sciences Location: Redwood city, CA Position type: Fulltime What's this role about? The Director of Customer Success will lead a high-performing team dedicated to ensuring exceptional client experiences and driving measurable outcomes for life sciences organizations. This role is pivotal in building long-term strategic client-partnerships, maximizing customer value, and supporting business growth through proactive engagement and consultative guidance. *Description for Internal Candidates Key Responsibilities: Customer Relationship Management: Act as the voice of the customer internally, to influence service & operational enhancements Serve as the executive sponsor for key accounts Set and maintain client expectations Ensure alignment between client objectives and service delivery Build and maintain strong relationships with senior stakeholders Strategic Leadership: Develop and execute a comprehensive customer success strategy aligned with organizational goals. Partner with Sales, Delivery & Operations teams to ensure seamless onboarding, delivery/adoption, and retention. Leverage data-driven insights to identify trends, risks, and opportunities for upsell and cross-sell. Operational Excellence: Implement scalable processes and tools to improve efficiency and customer experience. Establish KPIs and performance metrics to measure service performance and customer satisfaction. Establish the client-governance model and lead facilitation of quarterly business reviews with the client Drive continuous improvement initiatives across the customer lifecycle. Measurable KPIs: Revenue Growth from Existing Accounts: Drive 10-20% YoY growth through upsell/cross-sell initiatives. Customer Health Score: Maintain an average health score of 8/10 or higher across all accounts. Client Team Performance: Achieve 100% completion of quarterly success plans and maintain employee engagement scores above 80%. Qualifications: Education: Bachelor's degree in Life Sciences, Business, or related field; advanced degree (MBA, MS) preferred. Experience: 10+ years in Customer Success, Account Management, or Consulting within the life sciences industry. 10+ years in Pharmaceutical or Life Sciences industry. 10+ years providing IT-related services or performing IT-related functions within Life Sciences industry Proven track record of managing enterprise-level clients and delivering measurable business outcomes. Strong leadership experience with ability to build and scale teams. Skills: Deep understanding of pharmaceutical/biotech market dynamics and regulatory environment. Exceptional written & verbal communication, negotiation, and executive presence. Analytical mindset with proficiency in CRM and customer success platforms Advantage Zensar We are a digital solutions and technology services company that partners with global organizations across industries to achieve digital transformation. With a strong track record of innovation, investment in digital solutions, and commitment to client success, at Zensar, you can help clients achieve new thresholds of performance. A subsidiary of RPG Group, Zensar has its HQ in India, and offices across the world, including Mexico, South Africa, UK and USA. Zensar is all about celebrating individuality, creativity, innovation, and flexibility. We hire based on values, talent, and the potential necessary to fill a given job profile, irrespective of nationality, sexuality, race, color, and creed. We also put in policies to empower this assorted talent pool with the right environment for growth. At Zensar, you Grow, Own, Achieve, Learn. Learn more about our culture: ***************************************** Ready to #ExperienceZensar? Begin your application by clicking on the ‘Apply Online' button below. Be sure to have your resume handy! If you're having trouble applying, drop a line to ******************.

Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us. Job Title: Director -Customer Success - Life sciences Location: Redwood city, CA Position type: Fulltime What's this role about? The Director of Customer Success will lead a high-performing team dedicated to ensuring exceptional client experiences and driving measurable outcomes for life sciences organizations. This role is pivotal in building long-term strategic client-partnerships, maximizing customer value, and supporting business growth through proactive engagement and consultative guidance. *Description for Internal Candidates Key Responsibilities: Customer Relationship Management: Act as the voice of the customer internally, to influence service & operational enhancements Serve as the executive sponsor for key accounts Set and maintain client expectations Ensure alignment between client objectives and service delivery Build and maintain strong relationships with senior stakeholders Strategic Leadership: Develop and execute a comprehensive customer success strategy aligned with organizational goals. Partner with Sales, Delivery & Operations teams to ensure seamless onboarding, delivery/adoption, and retention. Leverage data-driven insights to identify trends, risks, and opportunities for upsell and cross-sell. Operational Excellence: Implement scalable processes and tools to improve efficiency and customer experience. Establish KPIs and performance metrics to measure service performance and customer satisfaction. Establish the client-governance model and lead facilitation of quarterly business reviews with the client Drive continuous improvement initiatives across the customer lifecycle. Measurable KPIs: Revenue Growth from Existing Accounts: Drive 10-20% YoY growth through upsell/cross-sell initiatives. Customer Health Score: Maintain an average health score of 8/10 or higher across all accounts. Client Team Performance: Achieve 100% completion of quarterly success plans and maintain employee engagement scores above 80%. Qualifications: Education: Bachelor's degree in Life Sciences, Business, or related field; advanced degree (MBA, MS) preferred. Experience: 10+ years in Customer Success, Account Management, or Consulting within the life sciences industry. 10+ years in Pharmaceutical or Life Sciences industry. 10+ years providing IT-related services or performing IT-related functions within Life Sciences industry Proven track record of managing enterprise-level clients and delivering measurable business outcomes. Strong leadership experience with ability to build and scale teams. Skills: Deep understanding of pharmaceutical/biotech market dynamics and regulatory environment. Exceptional written & verbal communication, negotiation, and executive presence. Analytical mindset with proficiency in CRM and customer success platforms Advantage Zensar We are a digital solutions and technology services company that partners with global organizations across industries to achieve digital transformation. With a strong track record of innovation, investment in digital solutions, and commitment to client success, at Zensar, you can help clients achieve new thresholds of performance. A subsidiary of RPG Group, Zensar has its HQ in India, and offices across the world, including Mexico, South Africa, UK and USA. Zensar is all about celebrating individuality, creativity, innovation, and flexibility. We hire based on values, talent, and the potential necessary to fill a given job profile, irrespective of nationality, sexuality, race, color, and creed. We also put in policies to empower this assorted talent pool with the right environment for growth. At Zensar, you Grow, Own, Achieve, Learn. Learn more about our culture: ***************************************** Ready to #ExperienceZensar? Begin your application by clicking on the ‘Apply Online' button below. Be sure to have your resume handy! If you're having trouble applying, drop a line to ******************.

Job Title: Client Partner Employment Type:-Fulltime We are looking for an experienced Client Partner with a strong track record in both new client acquisition (hunting) and account growth/retention (farming), specifically with financial services and fintech clients. You will drive revenue growth, build strategic client relationships, and ensure exceptional service delivery. Key Responsibilities Source and close new financial/fintech client opportunities. Manage and grow existing client accounts through upselling, cross-selling, and value add. Build trusted relationships with senior client stakeholders. Collaborate with internal teams to deliver solutions and resolve issues. Maintain accurate forecasting and CRM records. Qualifications 5+ years in client management, sales, or business development with financial services/fintech focus. Proven success in both hunting and farming roles. Excellent communication, negotiation, and relationship-building skills.

*Candidates must be located in Tampa, FL* The Onsite Program role plays a key leadership role within the Revenue Organization. The Onsite Program role serves as a strategic partner and trusted customer advocate for complex accounts/portfolios with high growth potential, ensuring the seamless integration of SoftServe's services within the client's environment. This role focuses on client relationship management, strategic alignment, delivery orchestration, and business growth, while also being responsible for defining client problems, modeling ideal outcomes, measuring value, and maintaining consistent communication with clients and internal teams. Duties & Responsibilities Client Relationship Management Build and maintain strong relationships with assigned clients, serving as a trusted advisor and primary point of contact for all service-related matters Proactively identify and address potential client concerns, drive risk identification and management on account/portfolio level, and ensure transparent communication Develop a deep understanding of client needs, business objectives, and strategic goals to align services with client success Advocate for the client within the company, communicate feedback and requirements to delivery teams and leadership, and manage escalation resolution processes Monitor client satisfaction through various channels (e.g., NPS surveys, feedback sessions) and lead continuous improvement initiatives based on client input Collaborate with the Client Partner on overall account health and strategic direction Strategic Alignment Collaborate with client stakeholders and delivery teams to ensure solutions align with the client's strategic objectives and business needs Teams with Client Partner to identify and capitalize on opportunities for service expansion and growth within accounts/portfolios Facilitate cross-functional collaboration (e.g., sales, delivery, pre-sales) to maintain a unified and client-centric approach Support the development and execution of account development plans and strategies, providing valuable insights into client priorities and potential growth areas Serve as a bridge between the client and the delivery organization, leading and strengthening multi-layer communication Delivery Orchestration Maintain ongoing support of project and program delivery within assigned accounts/portfolios, ensuring alignment with client expectations and contractual obligations Act as a liaison between the client and the delivery organization, ensuring clear, timely communication about project progress and addressing any challenges Escalate client concerns or delivery issues to relevant stakeholders, manage dependencies, and ensure timely issue resolution Promote a client-focused culture within the delivery organization, emphasizing a commitment to exceeding client expectations and delivering high-quality services Outcome Measurement and Reporting Develop and implement metrics to measure the success of deliverables and overall project outcomes Provide weekly scorecards to clients and internal teams, highlighting progress and areas for improvement Conduct weekly meetings with clients and delivery teams to manage changing dynamics and ensure project progress Help model measurable outcomes that can be used to measure overall success Contract Support Assist in the creation of SoWs and change requests that reflect the dynamic nature of the client's needs and priority outcomes Onsite Presence Maintain a weekly onsite presence with clients to foster strong relationships and ensure project alignment Often represents the client's technology leadership within the business, helping identify and prioritize the most impactful efforts Billable utilization of 30%+ is expected Preferred Competencies & Experience Client Relationship Management Proven competence in building and maintaining strong client relationships at all levels, demonstrating excellent communication, interpersonal, and negotiation skills Business Acumen Strong understanding of business principles and practices, with the proficiency to translate client needs into strategic solutions and opportunities for growth Communication and Negotiation Exceptional communication and negotiation skills, with the ability to effectively articulate complex technical concepts to both technical and non-technical audiences Leadership and Collaboration Strong leadership and collaboration skills, with the capability to influence and guide cross-functional teams towards achieving shared objectives Demonstrated ability to collaborate effectively with Client Partners and other sales functions Problem-Solving and Decision-Making Proven expertise in identifying and solving complex problems, making sound decisions under pressure, and considering various perspectives and potential outcomes Industry Knowledge Deep understanding of the IT industry and emerging trends, demonstrating awareness of industry best practices and innovative solutions Expertise in Delivery Expertise in building and running effective pre-sale teams, experience in managing complex projects and programs involving specialty resources and cross-company capabilities Experience Requirements 7+ years of experience in client-facing roles within the IT industry, preferably with a focus on service delivery and stakeholder management 3+ years of experience in program/portfolio management roles, managing large and complex accounts/portfolios, with proven track records of client satisfaction and value realization Experience working in the global delivery model is a plus Required Skills English proficiency at an upper-intermediate level Excellent verbal and written communication skills, with the proficiency to adapt communication style to various audiences and contexts Strong presentation and facilitation skills, with demonstrated proficiency in effectively communicating ideas and information to groups Strong analytical and problem-solving skills Supervisory Responsibilities This role does not have direct supervisory responsibilities but may involve matrix management and guidance of cross-functional teams. Level Considerations Associate Manager: Ability to move beyond technical requirements, articulating and grounding on business outcomes. Strong delivery orchestration skills Manager: Expands to orchestrate and prioritize business requirements and effectively define ideal outcomes. Guides conversations from outputs to outcomes. Ability to properly support multiple delivery efforts Director: Orchestrates outcomes in multi-portfolio engagements. Manages expectations across multiple business stakeholders, grounded on outcome-based commercial models. Effectively navigates internal and external factors to drive highly profitable engagements Qualifications Education: Bachelor's degree in business administration, computer science, software engineering, or a related field. A master's degree in business administration (MBA) or a related field is a plus All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, sexual orientation, gender identity/expression, or protected veteran status. SoftServe is an Equal Opportunity Employer.

Client Partner/Account Executive You will be a high-energy leader with the ability to grow client relationships through presenting new strategies and innovative ideas. You will own a portfolio of accounts, form and drive successful client relationships and successfully interact with senior executive level clients. You will focus on all aspects of client growth, relationship development, financial integrity and quality delivery and execution of all engagements that drive organic growth and strong relationships. You will manage growth and evolution of multiple client relationships and manage complex multi-dimensional engagements. You will lead teams of both client service, as well as others on multidisciplinary teams in a matrixed environment. What you'll do: Both Apps and Infrastructure background, as well as delivery in PMO and SAFe/Agile environments. Handling accountability against measurable revenue/profit growth. Identifying and forging partnerships and tapping into existing alliance partnerships for growth. A proven track record of creating and owning overall client satisfaction and continuing growth and evolution of clients. Driving successful delivery of work product and cultivating strong client relationships. Executive engagement, client expectations, value reinforcement, cross-sell, strategic engagement strategies that lead to relationship building at C-level. Providing leadership and direction to client and teams, fully leveraging all direct and indirect resources and ensuring optimal levels of productivity, service, communications and quality. Effectively managing all aspects of the client relationship including contracts, pricing, profitability, internal revenue and profit forecasting. Working closely with Sales teams to develop proposal/presentation content and strategy. Staying current with industry trends and best practices to proactively sell fit for purpose solutions and innovation. What you'll bring: At least 10 years or more managing 15M+ accounts (preferably managing single account, not multiple accounts) and building at least $5-10M new business. Overall ownership and management of a $30M a year account; including executive client relationships, delivery, quality, strategic growth and financials. Managed services background for application development/maintenance and serving as an Account Executive/Client Partner in large accounts. 15 years or more of offshore experience. Education: Bachelor's or Master's degree in Computer Science, Software Engineering, Information Systems, Business Administration, or a related field. Life at Sogeti - Sogeti supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer: Flexible work options 401(k) with 150% match up to 6% Employee Share Ownership Plan Medical, Prescription, Dental & Vision Insurance Life Insurance 100% Company-Paid Mobile Phone Plan 3 Weeks PTO + 7 Paid Holidays Paid Parental Leave Adoption, Surrogacy & Cryopreservation Assistance Subsidized Back-up Child/Elder Care & Tutoring Career Planning & Coaching $5,250 Tuition Reimbursement & 20,000+ Online Courses Employee Resource Groups Counseling & Support for Physical, Financial, Emotional & Spiritual Well-being Disaster Relief Programs About Sogeti Part of the Capgemini Group, Sogeti makes business value through technology for organizations that need to implement innovation at speed and want a local partner with global scale. With a hands-on culture and close proximity to its clients, Sogeti implements solutions that will help organizations work faster, better, and smarter. By combining its agility and speed of implementation through a DevOps approach, Sogeti delivers innovative solutions in quality engineering, cloud and application development, all driven by AI, data and automation. Become Your Best | ************* Disclaimer Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant ************************************************************************** Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini. Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it is not typical for an individual to be hired at or near the top of the range for their role. The base salary range for the tagged location is [$145,000-$175,000) This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

IRIS Software Inc. is seeking a talented Client Partner, Logistics Domain to manage the overall relationships for large clients. This role is mandated with rapid business expansion within their assigned accounts. They are primarily responsible for managing and growing the P&L in terms of top line and bottom line and accountable for positioning, selling and delivering new service offerings and solutions to the clients to achieve targeted results. Location - New Jersey Area Key Responsibilities Manage client relationships at one or more accounts with a clear focus on creating a top-notch client experience Customize industry prevalent engagement models to suit client requirements and delivers engagements on a multi-year roadmap. These include staff augmentation, managed capacity, managed services and business/ IT outcome-based models Creates opportunities to engage with client stakeholders in domain and technology specific dialogue to promote IRIS' business interests and image as a thought leader Develop and execute an account plan to grow the relationship footprint and create new opportunities to best position IRIS in a competitive landscape Engineer deals and run the sales cycle by guiding the presales/ delivery teams Manage and lead the IRIS team at the customer location Update the management on a frequent basis on the potential risks/ issues and opportunities in an account Handle escalations and negotiate with the customers, as required Practices a disciplined approach to forecast revenue every month and manage profitability of the account(s) Leads the consulting and delivery teams through client environments and aligns their conduct and activities to promote IRIS' business interests Required Skills and Experience Must have experience in managing IT engagements with clients in the industry for at least five years Background and acumen to understand client's business, strategy and to keep up with industry trends such as regulatory imperatives Track record of managing and growing accounts Excellent written and oral communication skills with an ability to make effective presentations People-person with an innate ability to develop relationships at all levels of the client organization and maintain them on a longer term Ability to perform the role of a “trusted” advisor Understands nuances of the onsite-offshore delivery models and effectively partners with offshore counterparts. If you are interested in the opportunity please apply directly or you can send your resume to ******************************** Thanks Rashi Agarwal

IRIS Software Inc. is seeking a talented Client Partner, Logistics Domain to manage the overall relationships for large clients. This role is mandated with rapid business expansion within their assigned accounts. They are primarily responsible for managing and growing the P&L in terms of top line and bottom line and accountable for positioning, selling and delivering new service offerings and solutions to the clients to achieve targeted results. Location - Charlotte, North Carolina Key Responsibilities Manage client relationships at one or more accounts with a clear focus on creating a top-notch client experience Customize industry prevalent engagement models to suit client requirements and delivers engagements on a multi-year roadmap. These include staff augmentation, managed capacity, managed services and business/ IT outcome-based models Creates opportunities to engage with client stakeholders in domain and technology specific dialogue to promote IRIS' business interests and image as a thought leader Develop and execute an account plan to grow the relationship footprint and create new opportunities to best position IRIS in a competitive landscape Engineer deals and run the sales cycle by guiding the presales/ delivery teams Manage and lead the IRIS team at the customer location Update the management on a frequent basis on the potential risks/ issues and opportunities in an account Handle escalations and negotiate with the customers, as required Practices a disciplined approach to forecast revenue every month and manage profitability of the account(s) Leads the consulting and delivery teams through client environments and aligns their conduct and activities to promote IRIS' business interests Required Skills and Experience Must have experience in managing IT engagements with clients in the industry for at least five years Background and acumen to understand client's business, strategy and to keep up with industry trends such as regulatory imperatives Track record of managing and growing accounts Excellent written and oral communication skills with an ability to make effective presentations People-person with an innate ability to develop relationships at all levels of the client organization and maintain them on a longer term Ability to perform the role of a “trusted” advisor Understands nuances of the onsite-offshore delivery models and effectively partners with offshore counterparts. If you are interested in the opportunity please apply directly or you can send your resume to ******************************** Thanks Rashi Agarwal

Role: Analytics Engagement Manager, Manufacturing Full Time We are seeking an accomplished analytics leader to guide the strategic evolution of our enterprise manufacturing analytics function. In this role, you will define and operationalize the end-to-end analytics vision-driving data-informed decisions across product performance, operational efficiency, customer experience, and growth initiatives. You will lead a high-performing team of Product Analysts and Data/BI Engineers, elevating analytical maturity while building scalable solutions that unlock measurable impact across the business. You will collaborate closely with leaders across Product, Engineering, Operations, Marketing, and Design, bringing structured problem solving, data storytelling, and deep domain understanding to every engagement. This role is ideal for someone who thrives at the intersection of modern analytics, data science techniques, and enterprise manufacturing processes-equally skilled at shaping strategy, architecting analytical solutions, and enabling BI-driven decision making across the organization. Key Responsibilities: • Set the Analytics Vision: Define and execute the enterprise analytics strategy, ensuring alignment with organizational objectives and driving measurable business outcomes. • Lead and Mentor: Guide a team of Product Analysts and Data/BI Engineers, strengthening analytical rigor, solution craftsmanship, and professional growth. • Partner and Advise: Collaborate with business stakeholders to uncover requirements, shape problem statements, and recommend best-in-class data and technology solutions. • Translate to Action: Convert business needs into structured analytical workstreams, ensuring clarity of scope, prioritization, and delivery. • Influence Through Insight: Leverage data storytelling, behavioral analytics, and cross-functional collaboration to embed a data-driven mindset across Product, Marketing, Engineering, and Design. • Orchestrate Solution Delivery: Oversee the full lifecycle of data-driven solutions-from research and ideation to design, development, testing, and deployment-ensuring scalability and adoption. • Measure What Matters: Establish, monitor, and evolve KPIs for product and operational initiatives, presenting insights that guide decisions at both operational and executive levels. • Advance Analytical Innovation: Develop new analytical frameworks, statistical techniques, and predictive models to deepen understanding of product performance and customer journeys Qualifications · Bachelor's degree in engineering: Data Science, Computer Science, Statistics, Business Analytics, or related field; Master's degree preferred but not required · 10+ years' of experience with 6+ years' professional experience working in analytics' space, working with a manufacturing client or adjacent consumer industries like Retail/ Energy · 3+ years of people leadership or informal mentorship of analytical teams · Strong analytics focus on product, growth, project management · Extensive knowledge of the manufacturing space including different sub-domains will be preferred · Sound knowledge of applied statistics, experimental design, data science techniques · Good SQL knowledge and experience, authoring queries working with variety of data platforms, and business intelligence systems / visualization tools (e.g., PowerBI/ Tableau) · Experience with cloud-based technologies like Azure and Databricks · Excellent communication skills, including the ability to clearly and effectively communicate and present analysis findings to stakeholders at all levels. Must be adept at translating analysis into cohesive, concise insights · Close attention to detail and a commitment to accuracy · Strong organizational skills and the ability to effectively prioritize in a deadline-driven atmosphere · Creativity and strong critical thinking skills.

The Sales Program Manager is responsible for leading the successful commercialization of large-scale customer application projects in the global automotive market. This role ensures that business objectives, critical timelines, and deliverables for Automotive OEMs and Tier suppliers are met. The position works across global sales, engineering, and marketing teams to align program execution with strategic business goals and deliver measurable growth. Key Responsibilities Global Program Execution Provide business leadership for the successful commercialization of customer application projects globally. Collaborate with international sales and engineering teams on customer and product requirements. Drive accountability for completing customer-required questionnaires, surveys, and project deliverables. Support development of critical internal documents, including customer requirement documents, financial/NPV models, and pricing models. Ensure cost and revenue models align with business case expectations and meet targeted price, cost, and revenue goals. Lead and facilitate key engagements regarding project scope, milestones, and deliverables. Performance Tracking & Reporting Establish and maintain KPIs to monitor program success and health. Provide regular progress updates to executive leadership on key metrics such as program performance, revenue forecasts, profit expectations, and year-over-year growth. Manage and report on the overall program pipeline and revenue waterfall. Product Marketing Collaborate with the Content Marketing team to define marketing tactics, messaging, and plans for the automotive segment. Contribute to tradeshow strategies, product samples, and market-specific content development. Support the global sales team by providing strategic direction to identify and secure new opportunities. Product Strategy, Roadmap & Development Drive alignment between customer needs, market trends, and product development priorities. Stay informed on industry trends, technologies, and next-generation automotive developments. Develop product portfolio roadmaps that define new product and market opportunities to expand competitiveness and global offerings. Qualifications and Skills Strong strategic and analytical thinking skills; able to convert insights into actionable strategies. Proven program management experience within the automotive or related industry, ideally involving spec-driven product development cycles. Highly organized, detail-oriented, and capable of managing multiple global projects under strict deadlines. Exceptional leadership, communication, and problem-solving abilities. Deep knowledge of the global automotive landscape, including OEMs, Tier suppliers, and emerging technology trends. Experience working in cross-cultural environments across North America, Europe, and Asia-Pacific. Strong business and financial acumen with demonstrated success in technical sales. Proficient in CRM tools and Microsoft Office (Excel, PowerPoint, Word). Education and Experience Bachelor's degree in Business, Engineering, Automotive Technology, or related field; equivalent experience considered. 7-10 years of program management or related experience in the automotive or similar industry. Experience managing OEM and Tier 1 supplier programs. Demonstrated success managing multiple projects across various development stages. Proven record of driving business growth in global markets. Willingness and ability to travel internationally.

The TSUBAKI name is synonymous with excellence in quality, dependability, and customer service. U.S. Tsubaki Automotive, LLC is an international tier-one supplier of high-speed chain drive systems to the automotive industry. Under general direction, the Account Manager is responsible for both directly managing customer accounts as well as supporting data collection, manipulation, analysis, and reporting of bi-monthly and bi-annual five year sales forecasting. Also responsible for managing customer quote preparation including supporting documents. Provides support for business planning, sales analysis, sales staff support, market and volume forecasts, and market analysis. Essential Duties and Responsibilities: The essential duties and responsibilities of this job are included but not limited to this job description. Other tasks may be assigned and expected to be performed. Manage assigned OEM and related Tier 1 accounts for year-on-year sales growth, and meet or exceed annual business plan expectations Must be able to translate the customer requirements and USTA capabilities into a variety of value propositions to differentiate USTA in front of the customer's purchasing and engineering organizations Develop and execute a communication "cadence" to maintain routine customer contact Build strong relationships to leverage/maximize the Company's product and service content. Develop and maintain customer purchasing, engineering and other appropriate relationships Support closure of open receivables payment, as appropriate Provide direct support to the APQP Team's in the ongoing development of existing and prospective USTA customers Remain current on all USTA products from a technical, application, pricing and selling benefits standpoint Regularly attend meetings with customers. Establish and build strong relationships in purchasing and engineering to identify and follow-up on new product development opportunities Analyze cost estimations from the manufacturing plants and complete customer cost breakdown/pricing forms. Support Bi-Monthly and bi-annual updates of sales and forecast data Market share analysis support. Volume forecast reporting and analysis (IHS) Product marketing support Provide administrative support for the Sales Office Staff Other tasks as directed by management Requirements: Bachelor of Business Administration degree required 3-7 years' experience working for an automotive OEM or tier supplier in powertrain systems (engine components preferred). Experience in calling on OEMs and major Tier 1 suppliers desired Working knowledge of product costing and automotive industry purchasing, quality and supply requirements desired Automotive Account Management experience is desired. Program management experience highly desired. Good understanding of manufacturing processes and equipment Experience with manufacturing cost allocations and profit analysis Excellent interpersonal, written and verbal communication skills. Attention to detail is critical Should be a self-starter with good organization skills Strong interpersonal and relationship building skills along with a Team attitude Proficient use of Microsoft Office applications with emphasis on Outlook, Excel, Word and Power Point Ability to travel - both domestic and international if required Learn more about U.S. Tsubaki at: ************************* U.S. Tsubaki offers a competitive compensation and benefits package, including health benefits effective on date of hire, dental and vision benefits effective on the first of the month following date of hire, Paid Time Off ("PTO"), 10 paid holidays, generous 401(k) match and profit sharing, annual bonus potential, life insurance, short and long-term disability, flexible spending accounts, commuter benefits, education reimbursement, home and auto insurance discounts, and pet insurance. The estimated salary range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on location, skills and expertise, experience, and other relevant factors. Tsubaki is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability PM21 PI9130f990e399-37***********2

We are expanding our enterprise partnerships across the pharma and life sciences sector, supporting Corporate Affairs and Communications teams in managing complex, global digital ecosystems. We're seeking a US-based Account Lead with experience in Healthcare Communications, corporate digital operations and project management. You'll act as the day-to-day strategic and delivery lead for a major Corporate Affairs digital program - coordinating updates across multiple stakeholders, ensuring compliance and governance, and driving consistency across a network of global corporate and product websites. This is a hybrid role that blends account leadership, governance, and project delivery- ideal for someone who understands how to bring structure, clarity, and calm to a fast-moving corporate communications environment. What You'll Do Account Leadership & Client Partnership Serve as the primary point of contact for a US-based Corporate Affairs team. Build trusted relationships with stakeholders across Corporate Affairs, Digital/IT, HR, and agency partners. Translate business objectives into actionable digital plans and deliverables. Provide strategic oversight to ensure alignment, transparency, and on-time delivery. Governance and Workflow Oversee governance across a large multi-site corporate web ecosystem. Manage the intake, triage, and prioritization of content and technical requests. Coordinate workflows between creative/content agencies and technical delivery teams. Maintain SLA tracking, dashboards, and ongoing performance reporting. Project Management Lead quarterly delivery cycles tied to major corporate events, product launches, and content updates. Oversee day-to-day collaboration with offshore development and QA teams. Proactively manage risks, dependencies, and timelines to maintain operational stability. Leadership and Collaboration Partner with the wider team to ensure consistency and excellence in delivery. Contribute to refining governance frameworks and improving digital workflows. Represent Pulse in regular steering meetings and strategic planning sessions. Who You Are Experienced digital account or project lead (7-10 years) with pharma, biotech, or healthcare communications experience. Confident in managing multiple stakeholders and workstreams across corporate and product websites. Strong understanding of regulated digital publishing, compliance workflows, and corporate narrative alignment. Skilled communicator with excellent organizational instincts and client-facing presence. Hands-on with digital production and operations - understanding how sites are built, updated, and governed. Qualifications Bachelor's degree or equivalent professional experience. 5-9 years of experience in digital account management or project delivery. Demonstrated experience working in pharma, healthcare or life sciences and corporate communications Knowledge of CMS platforms (WordPress, Sitecore, AEM, etc.) and digital workflows. Experience managing SLAs, QA, and structured content workflows. Level & Reporting Equivalent to Base 2-3 (senior client-facing lead with PM capability). Reports to the Global Account Lead (EU-based). Why Join Pulse Digital Pulse partners with global life sciences organizations to deliver human-centric digital experiences that enhance corporate reputation and stakeholder engagement. You'll play a key role in shaping the digital operations of a global Corporate Affairs team - ensuring stability, consistency, and continuous improvement across an evolving web ecosystem.

Genzeon is Delivering excellence in IT services and solutions for the healthcare retail sectors. Genzeon is a leading provider of intelligent automation, security, compliance, cloud, and managed services. Our healthcare capabilities integrate data systems, facilitate information flow, and leverage interoperability to improve clinical and operational outcomes. Genzeon empowers retail enterprises with multichannel IT solutions that deliver a personalized experience for consumers. Account Manager - Healthcare Full time Remote (Travel inclused-40%) Job Summary Genzeon is seeking a highly experienced and relationship-driven Account Manager to lead strategic engagements with healthcare payer and provider organizations. The ideal candidate will bring 10+ years of experience in healthcare and technology sales, with a deep focus on client engagement, long-term relationship management, and account growth. This role is pivotal to driving revenue expansion, delivering tailored technology solutions, and fostering trusted partnerships with clients by deeply understanding their evolving needs and aligning solutions that fuel digital transformation. Key Responsibilities Serve as the primary relationship owner and trusted advisor for a portfolio of healthcare payer and provider accounts. Lead with a client-first mindset, developing strong, enduring partnerships with key stakeholders and executive sponsors. Drive account farming efforts by identifying new opportunities for growth, aligning with client roadmaps, and expanding the Genzeon footprint across business units. Conduct regular strategic business reviews focused on performance, innovation, and long-term alignment. Actively listen to client needs and challenges, providing proactive, consultative recommendations built around hyperscaler and platform-based solutions. Collaborate with internal teams-including delivery, solutioning, and partner management-to ensure excellence in service delivery and client satisfaction. Maintain a strong cadence of engagement with client teams across various levels-operational to C-suite-to continuously strengthen relationships. Track and report on account health metrics, revenue growth, and customer satisfaction, ensuring that all engagements are aligned with business goals. Represent Genzeon at healthcare conferences, client events, and networking forums to reinforce relationships and identify new engagement opportunities. Basic Qualifications 10+ years of technology-related sales or business development experience. 10+ years of sales management experience in the healthcare industry, particularly with payer and provider organizations. Demonstrated success in building, growing, and sustaining client relationships in large, complex healthcare environments. Experience with enterprise technology vendors and digital transformation initiatives. Preferred Qualifications Strong record of success in client engagement, relationship farming, and long-term account expansion. Deep understanding of healthcare business models and the technology needs of payer and provider ecosystems. Strategic thinker with the ability to map technology solutions to client business goals and challenges. Exceptional interpersonal, communication, and executive presence skills. Travel Requirements Willingness to travel up to 40% of the time for client meetings, industry events, and on-site solution demonstrations

Sales Manager Years of experience - 4+ Willingness to travel (Key tasks and outcomes): Manager- Sales meets with prospects and manages the sales process from initial prospect inquiry to the signing of the contract and an effective handoff of client relationship to the implementation team. The ideal candidate will have a strong network of institutional investors, fund managers, and family offices. Primary Tasks/Activities: Strategic partnership with the clients and the prospects in enhancing the brand awareness Handles the sales process from initial prospect inquiry to signing of contract Develops relationship with product development personnel, engineering team and implementation/client service teams so they can be used as appropriate in the sales process Keeps sales management CRM up to date with on activity, including posting of notes from prospect interaction Lead generation, while important when opportunity presents itself, is not a keyaspect of this role Works to ensure that individual and team sales goals are met Can develop strong relationship with key intermediaries If asked, leads in-house seminars and workshops to help improve the effectiveness and productivity of the sales POSITION REQUIREMENTS Knowledge Components: Demonstrates detailed knowledge of the company's products and services. Fully understands the platform (AtlasFive) and can provide the initial demo without assistance Proven experience in capital markets, institutional investors and family offices. Strong understanding of Family office, GP (General Partners), Private Equity (PE), and Funds market Possesses knowledge of competitive products and markets Exhibits strong interpersonal and customer service skills Demonstrates ability to think creatively Demonstrates patience with reluctant or frustrated clients Experience (Years and types): 3 to 8 years' experience in a sales role Education Levels/Credentials: Bachelor's degree, or equivalent experience in career( Finance /Economics) Skills and Abilities and Other Characteristics: Enthusiastic team player who enjoys both strategic and hands on work Appreciation and embracing of a teaming culture is essential Ability to handle sensitive information professionally Ability to analyze problems and develop creative solutions to complex issues Strong interpersonal, communication, and coaching skills and the ability to work effectively with all levels of employees Physical Work Environment: Office environment