ServiceNow jobs in Kirkland, WA

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical. This is a 2:1 rep:account mode. You will join our Costco account team as the second Sr. AE, also selling our full ServiceNow portfolio alongside the existing Sr. AE. **What you get to do in this role:** + Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales + Oversee client relationship mapping to the account team, orchestrating an account strategy while leading across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.) + Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap + Identify the right specialist/ support resources to bring into a deal, at the right time **To be successful in this role you have:** + Current location in Seattle area strongly preferred. Also open to WA or OR state if relevant experience selling enterprise software to Costco + 10+ years of sales experience within Enterprise software OR solutions sales organization + Experience establishing trusted relationships with current and prospective clients and other teams + Experience producing new business, negotiate deals, and maintain healthy C-Level relationships + Experience achieving sales targets + Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. + The ability to understand the "bigger picture" and our plans around IT + Experience promoting a customer success focus in a "win as a team" environment + Willingness to travel up to 40% + Willingness to visit client(s) onsite on regular basis For positions in this location, we offer a base pay of $142,650 - $212,200, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. **Work Personas** We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here (************************************************************************************************************************************* . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. **Equal Opportunity Employer** ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. **Accommodations** We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. **Export Control Regulations** For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio. Currently, we are looking for a Senior Oracle Cloud Project Manager (Public Sector) to join our team. This role requires travel to client sites. What You'll Do: Manage IBM rapid and complex Oracle Cloud and SaaS project engagements Engage with IBM project team members and client stakeholders to ensure adherence to IBM's project methodology Prepare weekly project status reporting for project PMO, client steering committee and IBM Management Manage project resources and project timeline to the established project budget, addressing all changes in scope according to the project change control process Develop and manage project schedules Assist with business development initiatives including presentations and proposals Assist with internal operational objectives for project management methodology and practices What We're Looking For: 7-10+ years managing Oracle Cloud (HCM, FIN, SCM, EPM, ERP) implementation projects. Experience leading multi-year, multi-phase and complex Oracle Cloud engagements and migrations. Public Sector (city/state/local government) and/or K12 schools project experience required. Ability to conduct effective discussions about Oracle systems and business operations topics with all levels of client organizations and across all discipline areas (technical, functional, change management, project management, and operations management). Experience with managing engagements that include third-party, integrated systems. Understanding of full life cycle project delivery methodology including stakeholder and risk management practices. Familiarity with implementation of change management objectives and practices. Ability to work in a fIBM-paced environment with a diverse group of people. 4-year bachelor's degree (or equivalent experience). PMP Certified (highly recommended). Experience utilizing a full life cycle methodology. Ability to work in a fIBM-paced environment with a diverse group of people. Strong troubleshooting skills, especially to facilitate the resolution of cross-team challenges. Excellent verbal and written communication, active listening, and interpersonal skills. Ability to fully utilize Microsoft Office (Word, Excel, PowerPoint, Project, Visio). Ability to manage and collaborate with an offshore delivery arm of the overall project team, for both functional and technical delivery tasks.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description NOTE: This position requires passing a ServiceNow background screening, USFedPASS (US Federal Personnel Authorization Screening Standards). This includes a credit check, criminal/misdemeanor check and taking a drug test. Any employment is contingent upon passing the screening. Due to Federal requirements, only US citizens, US naturalized citizens or US Permanent Residents, holding a green card, will be considered. This role will require at min 2 days a week in the office. The Demand Planning team within ServiceNow's FinOps organization is an innovative, customer-focused group responsible for capacity demand planning, forecasting, cost measurement, reporting, and analysis for ServiceNow's top-tier infrastructure. We aim to provide industry-leading work experiences for our customers. As an ML/AI engineer on the capacity planning team, you will collaborate with a data-centric group of data scientists, engineers, and capacity planners. Our mission is to scale ServiceNow's global rack, server, and data center capacity as and when required. The team plays a critical role in managing and forecasting customer demand while overseeing capacity planning and analytics for ServiceNow's global infrastructure. This includes adjusting forecasting models to incorporate hybrid cloud strategies and fine-tuning them to adapt to new, multi-dimensional metrics-ensuring that ServiceNow's global rack, server, and data center capacity is efficiently scaled as business needs evolve. Additionally, you will be instrumental in building and refining capacity forecasting models that utilize AI and Machine Learning (ML) techniques, as well as designing analytics tools to predict resource demand across diverse infrastructure environments. This includes proactively identifying capacity-related issues, leading experiments to determine scaling and utilization parameters for different service tiers, and incorporating multi-dimensional metrics into the models. The role requires close collaboration with hardware, capacity, infrastructure, platform engineering, and cloud analytics teams to develop comprehensive capacity roadmaps and deliver actionable insights for a variety of cloud capacity engineering initiatives, with a strong emphasis on supporting both traditional and hybrid cloud strategies. What you get to do in this role: * Design, implement, and deploy AI/ML-driven capacity forecasting models for long-range demand and supply planning. * Convert demand forecasts into actionable server and rack requirements. * Enhance forecasting accuracy by incorporating multi-dimensional metrics and hybrid cloud strategies. * Run forecast scenarios to optimize scaling and utilization across service tiers. * Collaborate with hardware, infrastructure, and cloud analytics teams to develop capacity roadmaps. * Track and report forecast variability, presenting insights to leadership. * Apply advanced techniques (ARIMA, RNN, LSTM, NOW AI) to improve predictive models. * Build analytics tools to identify bottlenecks and proactively address capacity issues. Qualifications To be successful in this role you have: * Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. * 12 years of related experience with a Bachelor's degree; or 8 years and a Master's degree; or a PhD with 5 years experience in Computer Science, Data Analytics or related field; or equivalent experience. * Technical Expertise: * Programming: Python, Java; strong OOP and algorithmic skills. * AI/ML: Time series modeling, regression, Bayesian forecasting, econometrics. * Tools: TensorFlow, PyTorch, Spark, Hive-Hadoop, Big Data frameworks. * Data Visualization: Python, Tableau, Excel, Lightdash, BI tools * Experience in developing new products that utilize challenging high-performance algorithms. * Expertise in coding efficient, object-oriented, modularized, and high-quality software. * Expertise in core AI/ML techniques and algorithms. * Understanding of unit testing, profiling, and code tuning. * Additional Skills: ServiceNow platform architecture (CMDB, instance topology), unit testing, profiling, and code optimization. * Strong communication and cross-functional collaboration skills. GCS-23 For positions in this location, we offer a base pay of $197,800 - $346,200, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description You will oversee executive relationship management for assigned accounts and lead virtual teams, including Solution Sales, Solution Consulting, Support and Professional Services, in supporting our most esteemed clients. What you get to do in this role: Provide strategic leadership to Strategic Tech clients Be the relationship manager between customers and ServiceNow Work with the greater ServiceNow solution teams to develop a ServiceNow solution based on the customer's strategic outcomes Manage all Executive relationships between ServiceNow and assigned clients Oversee worldwide development of assigned accounts, including development and deployment of worldwide resources Build trust and deep multi-tiered relationships through assigned clients' organization, from project/IT teams to CxO level Develop a clear roadmap and building capabilities across our clients and ServiceNow teams to promote an outstanding customer experience Achieve financial targets set out for the assigned clients, including Licenses, Renewals and Professional Services Qualifications To be successful in this role you have: Current location in Seattle preferred Prior success and experience selling to Strategic Tech industry Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 7+ years of experience in client management, and aligning account strategies to revenue opportunities 2+ years of experience as a Client Director or equivalent role with validated multi-million-dollar sales solutions experience and Executive level relationship management Previous sales experience in IT Service Management, HR, Security Operations, Customer Service and IT Operations Management (within software or IT sales organizations) Experience achieving sales targets Experience leading virtual or matrixed teams Ability to understand broad, macro-level business IT needs for a prospective client Travel up to 50% (depending on geography/region) FD21 For positions in Greater Seattle Metro location, we offer a base pay of $171,180 - $212,200 plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description About the Team: The engineering organization is a dynamic group of builders, thinkers, and problem-solvers dedicated to delivering scalable, AI-powered software products that elevate how organizations work. We value clean architecture, intuitive user experiences, and a culture of continuous improvement. Every engineer here plays a key role in shaping the quality and reliability of our products. About the Role - Staff Data Platform Software Engineer, Graph API Team As part of the Persistence organization, you'll be building the backbone of the ServiceNow AI Platform - the system that powers reliability, scale, and intelligent transformation. You will help: * Innovate to bring better (quality, performant, scalable, secure) access to our data platform that internal and external customers build upon * Enable Cypher-like query capabilities on relational domains (like CMDB), supporting deep analytics and insight * Push IO, transaction, and concurrency limits across relational, time-series, and columnar stores * Innovate to bring more capability to developers and automation to end customers The Graph API team is part of the Data Access team, responsible for translating customers' data requests from the ServiceNow platform and accurately querying the database using our home-grown SQL generation engine. This team is responsible for SQL generation into PostgreSQL, MariaDB, and Oracle databases, as well as table management and database metadata. What you get to do in this role: * You'll work on top of core data architecture that touches every part of our product, ensuring our systems maintain quality, reliability, security and performance. Design and develop scalable, maintainable, and reusable software components with a strong emphasis on performance and reliability. * Collaborate with product managers to translate requirements into well-architected solutions, owning features from design through delivery * Build intuitive and extensible user experiences using modern UI frameworks, ensuring flexibility for customer-specific needs. * Contribute to the design and implementation of new products and features while enhancing existing product capabilities. * Integrate automated testing into development workflows to ensure consistent quality across releases. * Participate in design and code reviews ensuring best practices in performance, maintainability, and testability. * Develop comprehensive test strategies covering functional, regression, integration and performance aspects * Foster a culture of continuous learning and improvement by sharing best practices in engineering and quality * Promote a culture of engineering craftsmanship, knowledge-sharing, and thoughtful quality practices across the team. Qualifications Required: * Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. * Typically requires a minimum of 8 years of related experience with a Bachelor's degree; or 6 years and a Master's degree; or a PhD with 3 years experience; or equivalent experience * Experience In using AI Productivity tools such as Windsurf, Cursor, etc is a plus or nice to have. * 6+ years of hands-on backend development with experience in Java. * Experience with modern front-end frameworks such as Angular, React, or Vue. * Strong knowledge of data structures, algorithms, object-oriented design, design patterns, and performance optimization * Familiarity with automated testing frameworks (e.g., JUnit, Selenium, TestNG) and integrating tests into CI/CD pipelines * Understanding software quality principles including reliability, observability, and production readiness. * Ability to troubleshoot complex systems and optimize performance across the stack. * Experience with AI-powered tools or workflows, including validation of datasets, model predictions, and inference consistency. * Comfort with development tools such as IDEs, debuggers, profilers, source control, and Unix-based systems * Relational Database Experience: Developing on, troubleshooting, and optimizing performance. * Good understanding of cloud-based and distributed systems. Knowledge and/or experience with relational databases: Oracle, MySQL, MariaDB, MS SQL Server * Deep knowledge of databases, data modelling, and data storage technologies. * Experience with troubleshooting difficult production issues e.g., memory leaks, concurrency issues, locking issues, network problems, intermittent failures etc. across the stack. Nice to have: * Familiarity with ServiceNow platform is a plus. * Familiarity with RDBMS internals. * Passionate about database technologies * Experience with Unix shell. * Experience working in a DevOps environment. * Experience working in a customer focused environment. * Experience with Knowledge Graph technologies like Cypher and Neo4J Why Join Us * Build and deliver high-impact software that powers digital experiences for millions of users. * Collaborate in a culture that values craftsmanship, quality, and innovation. * Work symbiotically with AI and automation tools that enhance engineering excellence and drive product reliability. * Be part of a culture that encourages innovation, continuous learning, and shared success. For positions in this location, we offer a base pay of $173,100 - $303,000, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. **NOTE:** **This position requires passing a ServiceNow background screening, USFedPASS (US Federal Personnel Authorization Screening Standards). This includes a credit check, criminal/misdemeanor check and taking a drug test. Any employment is contingent upon passing the screening. Due to Federal requirements, only US citizens, US naturalized citizens or US Permanent Residents, holding a green card, will be considered.** **Location:** Kirkland, WA OR San Diego, CA is preferred. **This position reports to: Sr. Manager, OS Engineering** The Systems Engineering team at ServiceNow is looking for a Sr. Staff-level technical leader to own and evolve our Linux Red Hat platform. This role sits within the Linux Center of Expertise and is responsible for Red Hat OS release strategy, Linux kernel operational support, OS automation, and enterprise Linux package distribution across our global cloud footprint. You'll define the technical direction for RHEL and kernel usage at ServiceNow, partnering closely with Red Hat, Hardware Engineering, and internal Operational Program Management teams to ensure our platform is secure, performant, and easy to consume at scale. **What you get to do in this role:** + **Lead the Red Hat OS & Kernel strategy** + Define and maintain the reference RHEL OS baseline (RHEL 8/9 and beyond), including kernel versions, tuning profiles, and hardening standards. + Partner with Red Hat and hardware vendors to validate kernels, drivers, and firmware for new platforms and features (NVMe, GPUs, NUMA, cgroups/containers, etc.). + **Own kernel operational support at scale** + Diagnose and resolve complex kernel-level issues (crashes, hangs, performance regressions) using tools such as crash, kdump, perf, eBPF, systemtap, and systemd/journal analysis. + Drive root cause analysis and long-term remediation for OS and kernel incidents, and translate findings into improved standards, automation, and observability. + **Drive OS automation and configuration at enterprise scale** + Design and implement scalable automation using Ansible Automation Platform (AAP) and Red Hat Satellite to manage lifecycle operations (provisioning, patching, subscription/content management, and drift remediation). + Collaborate with Puppet and configuration management team members to ensure a cohesive "everything as code" model for OS configuration across bare metal, VMs, and cloud platforms. + **Modernize Linux package distribution, observability and supply chain** + Define and maintain the strategy for internal RPM repositories, content views, and promotion workflows across environments (dev → staging → production). + Work with security, OS Engineering team members and platform teams to improve software supply-chain integrity for OS packages (signing, SBOMs, auditability). + Define and implement observability standards (metrics, logs, events) for OS and kernel health, ensuring issues can be detected and remediated proactively. + **Provide technical leadership across the organization** + Act as the primary subject-matter expert and escalation point for RHEL and kernel topics across Systems Engineering and partner teams. + Support On-call schedule and act as escalation point of contact for Red Hat Linux P0 incidents. + Mentor other engineers, drive design reviews, and set high engineering standards for reliability, security, and simplicity in our OS stack. + Influence roadmaps across multiple teams to align with OS and kernel best practices, including container platforms, storage, networking, and security. **To be successful in this role you have:** + Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. + **Has deep, hands-on expertise with Linux and the Red Hat ecosystem** + 12+ years operating Linux in production at scale, with significant experience on RHEL (7/8/9) in mission-critical environments with a Bachelor's degree; or 8 years and a Master's degree or a PhD with 5 years experience or equivalent experience. + Strong understanding of Linux kernel internals (process scheduling, memory management, cgroups, networking stack, I/O subsystems, SELinux, systemd) and how to tune them for performance and reliability. + **Is highly skilled with automation and lifecycle tooling** + Expert-level experience with Ansible / Ansible Automation Platform (AAP) for OS configuration, orchestration, and remediation. + Hands-on experience with Red Hat Satellite (or equivalent) for OS lifecycle, content management, patching, and provisioning at large scale. + Familiarity with Puppet (Open Source or Enterprise) and/or other configuration management tools is a strong plus. + **Understands large-scale production environments** + Experience running Linux across thousands of nodes in hybrid environments (bare metal, virtualized, and hyperscaler cloud). + Strong knowledge of networking, storage, and Linux software packaging (RPM, YUM/DNF, repositories, content promotion workflows). + **Builds and ships everything as code** + Comfortable designing and reviewing infrastructure-as-code solutions, including CI/CD pipelines for OS artifacts and automation content (e.g., GitLab or similar). + Experience writing high-quality code and tooling in languages such as Python, Ruby, Go, or similar, with solid testing and documentation practices. + **Leads through influence and collaboration** + Demonstrated ability to drive cross-functional initiatives involving platform, security, SRE, and application teams. + Strong communication skills, able to document and present systems architecture and decisions clearly to both technical and non-technical stakeholders. + Proven track record of mentoring and elevating other engineers, and of setting and enforcing technical standards. + **Can figure things out** + Comfortable digging deep into unfamiliar systems, tools, and kernel internals to identify root causes and design robust solutions. + Curious, data-driven, and pragmatic-capable of balancing ideal architecture with real-world constraints and timelines. GCS-23 For positions in this location, we offer a base pay of $187,600 - $328,300, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. **Work Personas** We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here (************************************************************************************************************************************* . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. **Equal Opportunity Employer** ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. **Accommodations** We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. **Export Control Regulations** For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description About the Role Join ServiceNow's Solution Consulting team and help bring CRM and Industry Workflows to life. You'll partner with sales, product, and customers to transform experiences through automation, AI, and digital innovation - all while having fun figuring out how to make complex systems feel simple for your customers. This is a senior pre-sales role in the Pacific Northwest commercial segment, supporting a high volume of dynamic accounts. You'll thrive here if you get energized by jumping between customers, telling compelling stories, and showing multiple organizations the real value of innovation. What You'll Do * Lead discovery and demo sessions that uncover customer challenges and show how CRM, Customer Service, Field Service, and Industry solutions can make a difference. * Configure and tailor demos - troubleshoot tricky setups, build AI agents, and create hands-on, memorable experiences that make customers say, "Wow, that's possible?" * Collaborate with sales teams, translating complex capabilities into stories that stick with both business and technical audiences. * Stay on top of product releases and AI features so your demos are always fresh, exciting, and relevant. * Help shape team culture and support marketing/customer events - whether virtually or in person. Your Superpowers: * Not afraid to roll up your sleeves - you love digging into complex demo setups, building AI agents, finding creative workarounds, and turning tricky configurations into stories customers remember. * Excellent communicator and storyteller - you know how to make your message land in any room (in person or virtual). * Curious, adaptable, and hungry to learn - eager to master the full CRM, Industry, and AI suite. * Collaborative, resourceful, and creative - you see possibilities where others see roadblocks. Qualifications What We're Looking For Experience & Skills: * 7+ years in pre-sales solution consulting or sales engineering, ideally with Enterprise Applications, CRM, or Customer Experience solutions. * Bonus points for experience in Manufacturing, Technology Providers, or Telecommunications. For positions in this location, we offer a base pay of $146,625 to $241,950, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license.

Introduction A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio Your role and responsibilities Act as a subject matter expert in Oracle subscription management cloud (SMC) Conduct / Participate in discovery workshops, gather business requirements, do fit gap analysis, and map them to Oracle SMC. Configure SMC, create functional design documents, develop, and document test scripts. Demonstrate how SMC product features can be used to solve client's business problems in Quote to Cash. Conduct design workshops, manage and run conference room pilots, and drive user testing and training workshops. Work with all stakeholders to monitor and track progress of workstreams to ensure successful go-live. Co-ordinate with the offshore functional and technical teams as needed for all project deliverables throughout the different phases of the implementation. Support pre-sales and business development efforts in SMC area. Required education Bachelor's Degree Required technical and professional expertise At least 10+ years of Implementation / Support experience in implementing Oracle ERP Applications. At least 2 Oracle Subscription Cloud implementations, working as a Subscription lead functional consultant. Preferred technical and professional experience Excellent functional knowledge and hands-on experience on Oracle Subscription Management Cloud. Good understanding of Quote to Cash process, Order Management features and how SMC fits into the overall solution. Good Knowledge of Oracle SCM - Order Management, Pricing and Product management and Install Base. Strong understanding of various integration points between SMC with upstream application like CPQ and SFDC and downstream application like Revenue Management and AR. Basic understanding of Oracle Finance modules, General Ledger (GL), Receivables (AR), and Revenue Management. Good Knowledge in configuring SLA rules. Good Knowledge of REST APIs and SMC table structures. Good Knowledge about Data Conversion/Migrations, Inbound/Outbound interfaces, and Reports. Strong consulting experience and business analytical skills. Ability to work independently and manage multiple tasks on assignments. Strong written and verbal communication skills, including presentation skills. Strong problem solving and troubleshooting skills with the ability to exercise mature judgment. Ability to work well in a team environment. Ability to work well with offshore teams. ABOUT BUSINESS UNIT IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet. YOUR LIFE @ IBM In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS No Visa Sponsorship Offered The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. For our customers who wish to get the most value out of Salesforce with enterprise and rapid support, delivered by our most skilled experts, they purchase our Signature Success Plan. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile. As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce's customer organizations. You are a trusted advisor, forging deep relationships with your customers and account teams, maintaining an awareness of key events, needs, potential risks, and value drivers. With a continual focus on your customers' business needs, you will help to improve their overall technical and operational health, helping them to realize the maximum value out of their Salesforce investment. You will act as a point of contact for any major customer incidents, being responsible for managing expectations and communications through the resolution of such incidents. This CSM Director position will be aligned to the Enterprise Life Sciences (Pharma and Med Tech) customer segment. Involvement may include supporting our Life Sciences customers with their business priorities, aligning Salesforce capabilities to business outcomes, support of key events such as product launches, key technical deployments, platform performance health and issue resolution and industry-specific adoption of our Core Clouds, Agentforce, Data Cloud and Life Sciences Cloud. This will require strong consultative and communication skills in addition to technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience. These activities will enable you to proactively set the customer up for success through optimization of the platform, with special care during critically important peak events. This will require deep technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience. These activities will enable you to proactively set the customer up for success through optimization of the platform, with special care during critically important peak events. This will require deep technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience. Your Impact * Uses multi-cloud expertise to effectively orchestrate Signature experience across the most strategic, sophisticated customers * May act as lead CSM orchestrating CSMs for multi-org, multi-cloud customers (including Global Customers with CSMs in multiple geos) * Aligns with and leads Business and Technical stakeholders, Account Success team, and internal partners around customer goals ensuring value is delivered through Signature * Single point of customer accountability building and maintaining strong, trusted relationships * Drives Customer Success Score metrics for customers; handles Escalations and Red Accounts Minimum Requirements * Experienced professional with 9+ years of relevant industry expertise in Customer Success, SaaS platform use or project leadership, Technology Consulting, and/or Solutions Architecture * Knowledge of Salesforce product and platform features, capabilities, and standard methodologies and a good understanding of enterprise architecture principles * Strong consultative skills, deep curiosity, and proven results working as a Trusted Advisor to drive business value for customers * Executive-level interpersonal skills, ability to drive effective conversations at the C-Level, and presentation skills with a consistent track record of influence at an executive level * Ability to facilitate difficult discussions and be adept at handling objections Preferred Requirements * Experience with Salesforce Sales, Service, Health Clouds and/or a competing Core or HLS Industry technology. * Salesforce product certifications are a plus (Agentforce Specialist, Administrator, , Sales Cloud Consultant, Service Cloud Consultant, Data Cloud, Advanced Administrator, Platform App Builder). * Knowledge of Salesforce products and features, capabilities, best use, and how to deploy. * Experience working with Enterprise-level customers. Unleash Your Potential When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: *********************************** For Washington-based roles, the base salary hiring range for this position is $185,500 to $268,900. For Illinois based roles, the base salary hiring range for this position is $185,500 to $268,900. For Massachusetts based roles, the base salary hiring range for this position is $185,500 to $268,900.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category User Experience Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. We are hiring a Product Design Architect to help craft the future of our enterprise data platform. Product Design Architects are recognized as inspiring leaders that define product direction and set/hold the bar for best-in-class, innovative design. This is an opportunity to shape the user experience in ways that solve meaningful problems, design with a focus on inclusivity and accessibility, and make life better for all users and customers of our data platform. Behind each product is a team of talented UX designers and engineers, driven by the power of design to build integrated and ethical experiences that support strong relationships for our users and their customers. As a talented and seasoned Architect, this role will craft visions that enable the success of our customers working with complex data workflows and analytics. We're looking for someone who can define strategy, prototype product visions, and collaborate across Salesforce's product and design organization to bring the vision to market - all while setting the bar for design excellence and creating new patterns and paradigms for data experience design. Work on some of the world's biggest design challenges on a team that strongly values design-first thinking. Bring your skills, inspire your team, and create amazing experiences as you help us transform the way businesses interact with and derive insights from their data. About Our Data Platform Our enterprise data platform enables organizations to unify, manage, and activate their data at scale. This program focuses on making complex data operations intuitive and accessible, ensuring that users can seamlessly connect disparate data sources and perform advanced actions. The platform serves diverse user personas from data engineers and analysts to business users and executives, each with unique workflows and technical requirements. What you'll be doing * Collaborate with the most seasoned design, engineering, and product partners - including our GMs - to drive vision and strategy for our enterprise data platform development, via design. * Create prototypes that enable Salesforce to explore our data product visions with real data and complex data workflows. * Salesforce is organized into product pillars, each of which are responsible for large strategies and product surfaces. You will drive complex design initiatives that span across multiple pillars, with particular focus on data integration and cross-platform consistency. * Work with cross functional partners to define business goals and strategic vision at both the Salesforce data platform and pillar levels. * Communicate and reinforce product vision and business objectives in a way that all levels and roles understand and are inspired by. * Collaborate within the design team on systemic initiatives such as evolving our design system for data experiences, our design practices, and our prototyping process. * Establish and evangelize data experience design patterns, information architecture principles, and interaction paradigms that work across our data platform ecosystem. * Be an active mentor for other designers. * Be an active and prominent advocate for Salesforce design, help build our design community. * Help guide, improve, and implement design and feedback processes. * Attract top talent, interview candidates, and actively improve our inclusive design hiring process. What you should have * 12+ years of significant experience in a leading individual contributor role, on a product design team for data experience design * An outstanding portfolio, showcasing a foundation in applied design skills and idea generation * Experience working and collaborating with diverse teams in a dynamic environment * Substantial experience collaborating well with product managers and engineering, to develop vision, strategy and rationale, particularly for data-intensive products or platforms * A track record of mentoring designers and design teams towards excellence * Demonstrated experience with prototyping as a means to explore and convey design solutions * Experience designing for multiple user personas within the same product * Strong written and verbal communication skills * Preferred - proficient in data design patterns, cross-platform data consistency and working with data engineering teams Please submit a résumé with links and password to your portfolio. Submissions without portfolios or work samples will not be considered. Unleash Your Potential When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: ******************************************* to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For Washington-based roles, the base salary hiring range for this position is $230,700 to $351,800. For California-based roles, the base salary hiring range for this position is $251,900 to $384,100.

Introduction A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio Your role and responsibilities Consult on AST's HCM Cloud engagements, including implementation and support projects related to Oracle Recruiting Cloud (ORC) modules. Lead discovery workshops to define and document business requirements. Conduct gap analyses between delivered functionality and client requirements, and recommend effective solutions. Design, test, and deploy business processes and configurations within HCM Cloud modules. Configure the system to align with the desired business processes and requirements. Develop testing scenarios and test scripts, and lead teams through unit, integration, and user acceptance testing. Understand data touchpoints and integrations associated with your specialized modules. Document all application setups using AST-provided templates. Support multiple customers across various HCM engagements. Required education Bachelor's Degree Required technical and professional expertise 8+ years of IT consulting experience. 5+ years of relevant experience in Oracle Recruiting Cloud, working in an Implementation Lead role. ORC certification is considered a plus. Provides functional expertise and creativity in the implementation and maintenance of solutions during client engagements. Responsible for ensuring that the technology implementation strategy is executed efficiently and effectively within the scope of the assigned project. Collaborates with clients and project teams to plan, develop, organize, monitor, and deliver implementation and maintenance activities. Contributes to HCM Center of Excellence initiatives. Solid understanding of Oracle HCM reporting, dashboards, and security. Leads multiple modules or functional components in medium to large-scale implementations of higher complexity. Exposure to other modules within Oracle HCM Cloud is highly desired. Experience working in an onsite/offshore delivery model. Proven ability to work independently as well as collaboratively within a team to meet tight deadlines. Demonstrated experience learning and applying multiple technologies. Ability to engage clients in meaningful discussions to elicit requirements. Strong analytical, problem-solving, and debugging skills. Ability to break down abstract concepts into actionable components. Excellent verbal and written communication, active listening, and interpersonal skills. Highly organized and detail-oriented. Strong customer service mindset. Proficient in Microsoft Office (Word, Excel, PowerPoint) and JIRA. ABOUT BUSINESS UNIT IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet. YOUR LIFE @ IBM In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS No Visa Sponsorship Offered The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

Introduction A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio. Your role and responsibilities Lead the implementation and optimization of Oracle Manufacturing and Costing module for clients, ensuring alignment with their business objectives and operational strategies.Collaborate closely with cross-functional teams to assess clients' manufacturing processes and costing methodologies, identifying opportunities for improvement and efficiency enhancement.Design and develop comprehensive Oracle-based manufacturing and costing solutions, tailored to meet the specific needs and challenges of each client.Conduct thorough assessments of clients' manufacturing operations, identifying potential cost-saving opportunities, and recommending effective strategies for cost reduction and optimization.Provide expert guidance and training to clients' teams, facilitating workshops and knowledge transfer sessions to ensure effective utilization of Oracle Manufacturing and Costing functionalities.Act as a trusted advisor to clients, offering strategic insights and recommendations to streamline manufacturing operations, enhance cost control, and improve overall productivity.Collaborate with technical teams to ensure seamless integration and implementation of Oracle solutions within clients' existing systems and infrastructure.Stay updated with the latest developments and advancements in Oracle Manufacturing and Costing module, actively contributing to the continuous improvement of our consulting services. Required education Bachelor's Degree Required technical and professional expertise Hiring manager and Recruiter should collaborate to create the relevant verbiage. Preferred technical and professional experience 10+ years of Oracle ERP Experience with at least one full Oracle Cloud implementation including Manufacturing, Maintenance and Costing module. ABOUT BUSINESS UNIT IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet. YOUR LIFE @ IBM In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship. The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. You will produce new business with a defined set of ServiceNow's largest existing accounts. You will oversee executive relationship management for **T-Mobile** and lead virtual teams, including Solution Sales, Solution Consulting, Support and Professional Services, in supporting our most esteemed clients. **What you get to do in this role:** + Provide strategic leadership to clients + Be the relationship manager between **T-Mobile** and ServiceNow + Work with the greater ServiceNow solution teams to develop a ServiceNow solution based on the customer's strategic outcomes + Manage all Executive relationships between ServiceNow and assigned clients + Oversee worldwide development of assigned accounts, including development and deployment of worldwide resources + Build trust and deep multi-tiered relationships through assigned clients' organization, from project/IT teams to CxO level + Develop a clear roadmap and building capabilities across our clients and ServiceNow teams to promote an outstanding customer experience + Achieve financial targets set out for the assigned clients, including Licenses, Renewals and Professional Services **To be successful in this role you have:** + Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. + 7+ years of experience in client management, and aligning account strategies to revenue opportunities + 2+ years of experience as a Client Director or equivalent role with validated multi-million-dollar sales solutions experience and Executive level relationship management + Previous sales experience in IT Service Management, HR, Security Operations, Customer Service and IT Operations Management (within software or IT sales organizations) + Experience achieving sales targets + Experience leading virtual or matrixed teams + Ability to understand broad, macro-level business IT needs for a prospective client + Travel up to 50% (depending on geography/region) FD21 For positions in this location, we offer a base pay of $171,180 - $212,000, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. **Work Personas** We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here (************************************************************************************************************************************* . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. **Equal Opportunity Employer** ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. **Accommodations** We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. **Export Control Regulations** For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description NOTE: This position requires passing a ServiceNow background screening, USFedPASS (US Federal Personnel Authorization Screening Standards). This includes a credit check, criminal/misdemeanor check and taking a drug test. Any employment is contingent upon passing the screening. Due to Federal requirements, only US citizens, US naturalized citizens or US Permanent Residents, holding a green card, will be considered. This role will require 2-3 days in the office at our San Diego, CA OR Kirkland, WA Office Location. What you get to do in this role: * Build software tools to automate deployment and testing of compute infrastructure * Scale critical services such to support customer growth * Apply test-driven development principles and help us move closer to our goal of continuous delivery * Research and implement new open-source and commercial tools, technologies and methodologies * Collaborate with peer teams who have built world class networking and orchestration solutions Qualifications To be successful in this role you have: * Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. * 8+ years of related experience with a Bachelor's degree; or 6 years and a Master's degree; or equivalent work experience. * Familiarity with OpenStack * A strong background in programming with Python * A strong background in Linux systems architecture and engineering * Experience managing infrastructure as code with terraform * Experience with applying a configuration management platform such as Puppet at scale * Understanding of core concepts around Kubernetes and Docker * Prior experience in software development or release management is highly desirable * Familiarity with virtualization and cloud infrastructure technologies GCS-23 For positions in this location, we offer a base pay of $163,600 - $286,300, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.

Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too. About the Team Workmates pride themselves on winning while having fun! That means supporting each other while driving accountability for amazing results and performance. This team is no different. Everything we do inspires a brighter work day for all. The Enterprise Specialized Sales team at Workday helps the company continue to grow by balancing integrity and innovation, ensuring Workmates have the environment to bring out their best self, and get better by pushing and developing themselves and the Workmates around them. About the Role As a Product Specialist, you are a key player in driving Workday's new customer growth within the specialized Sana product line. This role is the fuel for net-new revenue and requires a blend of commercial acumen, strategic vision, and deep product understanding in the emerging AI landscape. You will play a pivotal role in guiding enterprise opportunities through the entire sales journey for Sana Learn, an AI-native platform serving dual purposes: corporate learning for talent development and sales enablement for revenue teams. From uncovering new opportunities to shaping complex solutions and closing impactful deals, you will engage with C-level executives including L&D leaders, CHROs, Chief Revenue Officers, and Sales Enablement leaders who are seeking to transform learning experiences, accelerate content creation, and reduce sales rep ramp time through AI-powered solutions. In this role, you will: * Develop and drive the overall short-term sales strategy for your territory, ensuring alignment with customer business objectives and Workday's specialized product strategy. * Be responsible for maintaining relationships with the account team account teams, customers and channel partners to connect their challenges with specific Sana solutions. * Act as a Consultative Seller, diving deep into a customer's business to diagnose problems and position Sana's products to unlock new levels of performance and success. * Collaborate closely with internal stakeholders across Product, Sales, Engineering, Marketing and Strategy teams to ensure our offerings address the evolving challenges of leading global enterprises. * Maintain accurate and timely customer/prospect, pipeline, and service forecast data in alignment with Workday's standards. About You Basic Qualifications * 4+ years of experience selling enterprise learning technology, sales enablement, talent management, or HR SaaS solutions to C-level executives, L&D leaders, and Revenue Operations leaders in a field sales capacity * 3+ years experience successfully managing a high-velocity, net-new revenue sales cycle, with a proven track record of consistently surpassing annual quota targets. * 3+ years experience with formal account planning and coordinating with a diverse set of internal stakeholders (Product, Finance, Legal) to drive strategic alignment. * Demonstrated understanding of learning technology and sales enablement competitive landscape including traditional LMS vendors and modern platforms as well as and sales enablement tools Other Qualifications * A first-principles thinking approach, with an enthusiasm for solving complex puzzles and bringing new ideas into action with a strong "roll up your sleeves" mentality and bias for action. * Self-guided and excellence-driven, demonstrating the ability to work autonomously and consistently deliver high-quality work at pace. * Exceptional verbal and written communication skills, with a proven ability to build and maintain strong relationships with C-suite executives and foster a collaborative spirit within team settings. * A passion for transforming how people interact with and use knowledge, positioning yourself as a knowledge pioneer in the AI space. * Learning technology and sales enablement fluency: Familiarity with SCORM/xAPI standards, LMS integration patterns, content authoring workflows, sales enablement content management, and learning analytics Workday Pay Transparency Statement The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here. Primary Location: USA.GA.Atlanta Primary Location Base Pay Range: $129,800 USD - $158,700 USD Additional US Location(s) Base Pay Range: $129,800 USD - $158,700 USD Additional Considerations: If performed in Colorado, the pay range for this job is $129,800 USD - $158,700 USD based on min and max pay range for that role if performed in CO. The application deadline for this role is the same as the posting end date stated as below: 12/19/2025 Our Approach to Flexible Work With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.

**Introduction** Launch your software career with IBM! Ready to turn your coding skills into real-world impact? As an Entry-Level Software Developer at IBM, you'll join a collaborative Agile team where your ideas matter from day one. Whether you've just finished school, completed a bootcamp, or built your skills independently, this is your opportunity to grow into a world-class developer. You'll work alongside experienced mentors to design, build, and deploy modern web applications that make a difference for businesses and communities around the world - all in an environment designed to help early-career talent thrive. **Your role and responsibilities** IBM is seeking an entry-level Customer Solutions Engineer to join our Customer Engineering team supporting the Apptio suite of Technology Business Management (TBM), FinOps and Agile Planning solutions. This is an excellent opportunity for a qualified candidate with a strong technical foundation to launch their career in enterprise software engineering while working on cutting-edge automation and tooling that directly impacts customer success. As a Customer Solutions Engineer, you will focus on building innovative automations, developing internal tools, and creating technical solutions that enable our Customer Engineering team to deliver exceptional service at scale. This role offers unique exposure to enterprise-level challenges while working with our industry-leading platforms. What You'll Do Technical Development & Automation (Primary Focus) * Design and develop automation tools to streamline customer solution delivery and internal team processes * Build and maintain scripts, utilities, and applications using Python, Java, and JavaScript to enhance team productivity * Create automated workflows for common customer scenarios and technical implementations * Develop monitoring and alerting solutions to proactively identify and resolve system issues * Build integrations between Apptio products and customer systems using REST APIs and webhooks Solution Engineering * Analyze complex technical requirements and translate them into scalable solutions * Work with database structures to optimize data queries and improve system performance * Collaborate with senior engineers to understand customer technical challenges and develop reusable solutions * Document technical processes, create knowledge base articles, and maintain automation repositories * Participate in code reviews and contribute to team engineering standards Cross-functional Collaboration * Partner with Engineering, Product, and Customer Success teams to identify automation opportunities * Support the global Customer Engineering team (12 members across US, Europe, Middle East, India, and Australia) with technical tools and resources * Contribute to technical discussions and provide input on product improvements based on customer needs * Assist in troubleshooting complex technical issues escalated from customer environments **Required technical and professional expertise** * Bachelor's degree in Computer Science, Software Engineering, Information Systems, or related technical field (recent graduates welcome) * Strong academic foundation in programming, data structures, and algorithms * Demonstrated coding experience through coursework, internships, or personal projects * Proficiency in at least one of the following languages: Java, JavaScript, or Python * Understanding of RESTful APIs and web services * Familiarity with database concepts and SQL * Experience with version control systems (Git) * Basic understanding of Linux/Unix command line * Strong problem-solving skills with attention to detail * Ability to learn new technologies quickly and independently * Excellent written and verbal communication skills * Self-motivated with ability to work in a distributed team environment * Passion for automation and improving operational efficiency **Preferred technical and professional experience** * Familiarity with AWS services (EC2, S3, Lambda, RDS) * Experience with monitoring and observability tools (Splunk, Grafana, DataDog) * Knowledge of CI/CD pipelines and DevOps practices * Understanding of cloud architecture and microservices * Experience with containerization technologies (Docker, Kubernetes) * Familiarity with infrastructure as code (Terraform, CloudFormation) * Internship or project experience in enterprise software development * Exposure to financial planning, business intelligence, or IT management concepts * Experience with agile development methodologies * Contributing to open-source projects * Hackathon participation or technical competition experience IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you will do: We are seeking a strategic and visionary Lead Solution Architect (LSA) to serve as a trusted advisor, guiding our clients and internal teams through complex technical transformations. The LSA will own the long-term architectural vision and adoption strategy, bridging the gap between pre-sales and post-sales to ensure seamless solution delivery and measurable business impact. Key Responsibilities: · Act as a trusted advisor to executive stakeholders, building confidence and aligning technical vision with business objectives. · Leverage deep industry knowledge to tailor innovative technical strategies and solution recommendations that address client-specific challenges. · Bridge pre-sales and post-sales activities by tailoring architectures, leading proof of concepts (POCs), demos, and defining architectural roadmaps that ensure successful solution adoption and value realization. · Deploy extensive platform and cross-workflow expertise to drive company-wide digital transformations. · Help customers harness AI and platform capabilities to achieve measurable business outcomes. · Translate complex business goals into actionable, scalable technical architectures with clearly defined ROI. · Lead high-level discussions with C-level executives to align architectural decisions with broader transformation strategies. · Collaborate with AI Solution Architects to support design, architecture, and POC development focused on enhancing the Account Executive (AE) experience, including skills and workflow optimization. What Sets This Role Apart: Unlike traditional Solution Consultants who focus primarily on pre-sales demos and solution validation, the Lead Solution Architect owns the long-term architecture and adoption strategy, ensuring end-to-end solution ownership and sustained client success. Qualifications To be successful in this role you have: · 8+ years of experience in enterprise solution architecture, technical consulting, or pre/post-sales engineering roles. · Proven track record of designing and implementing complex enterprise-grade solutions, preferably in cloud, SaaS, or AI-driven platforms. · Experience engaging with executive-level stakeholders, including C-suite, on technology strategy and transformation initiatives. · Industry-specific experience in verticals such as TMT, Banking, Retail, Transportation, Energy, and/or Health Insurance · Certifications in cloud platforms (e.g., AWS Certified Solutions Architect, Azure Solutions Architect Expert, etc.). · Familiarity with enterprise AI platforms or low-code/no-code solutions. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

**Introduction** A career in IBM Software means you'll be part of a team that transforms our customer's challenges into industry-leading solutions. We are an infinitely curious team, always seeking new possibilities, and dedicated to creating the world's leading AI-powered, cloud-native software solutions. Our renowned legacy creates endless global opportunities for our network of IBMers. We are a team of deep product experts, ensuring exceptional client experiences, with a focus on delivery, excellence, and obsession over customer outcomes. This position involves contributing to HashiCorp's offerings, now part of IBM, which empower organizations to automate and secure multi-cloud and hybrid environments. You will join a team managing the lifecycle of infrastructure and security, enhancing IBM's cloud solutions to ensure enterprises achieve efficiency, security, and scalability in their cloud journey. **Your role and responsibilities** The Ecosystem Strategy team is a new global team at HashiCorp focused on the Go-To-Market development for our network of Resellers, Distributors, Regional System Integrators and Global System Integrators. The team is the centralized hub that shapes our ecosystem execution through the HashiCorp Subject Matter Expert(SME) Activation team, the IBM Execution team and to our extended Partner Network. About the Role We're seeking an innovator to build the strategy for the defined routes to market, to translate market-leading solution sales plays for partners, and accelerate partner growth worldwide. Reporting into the HashiCorp WW Head of Ecosystem Go-to-Market Strategy, the core objective of the role is to establish a Go-To-Market growth strategy for Resellers, Distributors and System Integrators. This role will work closely with Product Management, Product Marketing, Ecosystem Architects and the Technical Field Organization to translate core sales plays and technical use cases into repeatable playbooks for our partners. These asset packages will then be delivered to our HashiCorp Activation field team to regionalize and influence execution across the wider IBM sales teams. Excellence in this role looks like building an effective motion that is adopted by our Resellers, Distributors and System Integrators to not only understand the value Hashicorp brings to their portfolio of offerings, but to ensure they drive customer acquisition, adoption and consumption. If you thrive in an environment where strategic thinking and collaboration are critical to success, apply now to influence the future of HashiCorps Ecosystem Partnerships What you'll do (responsibilities) As the Ecosystem Business Strategist, you will: ● Be responsible for building the end-to-end golden standard for how Resellers, Distributors and System Integrators can build a HashiCorp practice to drive not only resell business but also services that drive adoption and consumption of sold products ● Build the high-level partner translation of sales plays, use cases, assets, enablement as well as the click-down best practice 'how-to' for field execution ● Direct the framework and vision for partner journey documentation and assets ensuring the foundation of best practice guidance ● Take established field practices, solution sales plays, technical use cases and work with Enablement to tailor the content and messaging for resellers and distributors ● Drive executive alignment and regular partner cadence ensure the voice of the partner is built into strategy ● Leverage HashiCorp/IBM Partner Sales Teams to accelerate growth globally that is inclive of feedback loops ● Align with the Ecosystem Architects to influence priority of co-branded reference architectures and validated designs ● Build bridges between organizations and individuals with sometimes different success criteria to focus people on their common goals. We all play for one IBM team! **Required technical and professional expertise** ● 7+ years working with Resellers, Distributors and/or System Integrators ● 5+ years of strategic Go-To-Market ecosystem planning and execution ● Deep understanding of partner sales and technical journeys, their lines of businesses and operational development, partner processes, tools and responsibilities - to provide clear direction of what the end state of our strategy should be ● Existing partner relationships/network that is aligned to Cloud, Consumption, SaaS and Automation ● Understand the Cloud Native approach to solutioning utilizing Hyperscaler Marketplaces as a Route-to- Market ● Ability to shape a vision and strategy around product development with the overall business strategy and objectives ● Passionate about positioning how technology can solve business problems ● Excellent interpersonal skills and a proven capacity to build strong relationships and drive revenue growth with partners ● Exceptional skills in conveying ideas, providing feedback, and building strng relationships ● Excellent communication skills - written and oral. Ability to communicate complex ideas to an international audience ● Demonstrated ability to work cross-functionally ● Must be self-motivated, have strong self-management skills and should demonstrate basic leadership qualities - be ready to move fast and hit the ground running without compromising execution excellence **Preferred technical and professional experience** ● Deep understanding of enterprise security, compliance, and platform engineering patterns. Specifically HashiCorp's product suite● Familiarity with the IBM Software Automation portfolio, RedHat OpenShift/Ansible, or adjacent ecosystem technologies (e.g., FinOps, security tooling, networking platforms) ● Prior experience in a Partner Go-To-Market Strategy, Partner Solutions Engineering, Partner Sales or Services buildo ● Recognized technical thought leadership (public speaking, blogs, whitepapers, conference talks) ● Relevant certifications across HashiCorp, IBM and Cloud Service Provider platforms (AWS, Azure, GCP) IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Introduction** We are seeking individuals with are passionate about technology, to provide complex support services of our SaaS solutions. Reporting to the Manager of Technical Support, this individual will work closely with our customers, Customer Success Managers and partners to provide break-fix support and operational maintenance. This position is an integral part of IBM Targetprocess's long-term relationship with its global customers, and the efforts put forth by this individual will directly impact the long-term success of the relationship. To succeed in this team, this individual must have the passion and energy to work cross functionally in a collaborative environment. **Your role and responsibilities** Target process support is a global 24/7 team whose mission is to provide our customers with world class support. We strive to go above and beyond for our customers ensuring their success using our Target process products. What You'll Do: * Support and maintain customers who have implemented the IBM Targetprocess SaaS solution, resolving customer issues in a timely fashion. * Operational management of clients (e.g. helping loading new data, maintaining and validating dashboard/report outputs, etc...) * Build and maintain excellent relationships with clients and achieve the highest level of customer satisfaction. * Work as part of our extended support team, doing whatever it takes to exceed customer expectations. * Use your business and technical analysis skills and knowledge of IT environments to solve complex issues and promote best practices. * Collaborate with other departments in the company to achieve customer satisfaction. **Required technical and professional expertise** * Exposure to technical support, system implementation/administration experience * 4 year degree in engineering or computer science * Basic understanding of Web Development (Javascript, HTML, CSS) **Preferred technical and professional experience** * Strong analytical and problem-solving skills. * Strong skills in data analysis/manipulation. * Ability to quickly comprehend complex data model * Versed in formulaic logic (e.g. Excel formulas) * Self-starter - able to come up to speed on complex, difficult concepts with minimal assistance. * Ability to quickly context-switch between multiple complex work streams. * Instinctive ability to subdivide problems into basic components in order to efficiently pinpoint root cause of issues. * Client-focused attitude - a customer advocate. * Team player with solid communication and presentation skills * Empathy - desire to help people * Continuous improvement - tech savvy, enjoys learning * Accountability - takes responsibility for their tasks * Basic programming skills in any language and platform, such as Javascript, .NET or Python * Knowledge of ticketing tools like Salesforce, JIRA * Knowledge of monitoring tools such as Grafana * Knowledge and application of relational database concepts, ability to write basic SQL queries * Understanding of REST API * Basic understanding of Agile methodologies IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.