ServiceNow jobs in Kirkland, WA - 296 jobs

AVP, Hyperscalers (MSFT)
Servicenow, Inc. 4.7
Servicenow, Inc. job in Kirkland, WA
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. **What you get to do in this role:** The Global Head of MSFT Business is a role that is accountable for building & growing ServiceNow's business with Microsoft. This leader will lead a team of quota-carrying sellers focused on driving NNACV (Net New ACV) on Microsoft Azure, as well as working cross-functionally (i.e., marketing, engineering/product, customer success & implementation partners, etc.) to deliver a profitable P&L in-line with company targets. S/he will closely align with our core sales leadership and account teams, as well as teams at Microsoft, to develop and close strategic opportunities based on ServiceNow on Azure solutions. S/he will build trusted relationships with customer and partner executives, partner with sales leaders, and be a significant contributor to the revenue growth, both through top accounts and new logos. S/he will serve as the main point of contact for the global Microsoft business connecting with senior and C-suite stakeholders, driving our joint messaging, and growth via joint innovation of ServiceNow and Microsoft solutions. The ideal candidate brings relevant experience in driving successful co-sell GTM engines, building profitable business units, and managing complex multi-faceted businesses with diverse set of stakeholders. S/he is expected to "roll up their sleeves" and is equally comfortable devising a multi-year strategy to penetrate a local market while also supporting key account pursuits. S/he thrives in a high growth, fast-paced environment, and can maintain a 'north star' point of view despite managing the urgent requests of a given day. S/he will maintain a pulse on broader ServiceNow and Global Sales priorities, programs, and communications, and advise on ideal messaging, channels and approaches with the goal of delivering the best possible solution for customers. We're looking for a high-energy, relationship building and empathetic leader who has a business building mindset and is a remarkable communicator! **To be successful in this role you have:** + Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. + Established executive level relationships within the Service Provider executive community. + Strong executive presence & track record of consistent quota attainment & over achievement + C-suite relationship engagement and management + Knowledge of System Integrators, Resellers & Independent Software Vendors is a must + Ability to engage directly in the sales cycle on joint 'must win' pursuits/opportunities, as well as facilitate joint engagement as and when necessary + Align, localize and execute joint GTM strategy and multi-year regional business plans with targeted partners in the SP partner community, as well as ensuring development of compelling JOINT GTM value propositions aligned to NOW's Three Primary Workflows & Six Sales Conversations + Clearly defined joint go-to-market initiatives with key NOW-Partner global exec sponsors with key milestones and progress tracking metrics & associated rigor to 'inspect what we expect' + Work with regions to align, localize and execute the ACE global op model (including partner portfolio segmentation) with regional sales, presales, enablement & services governance to ensure regional leadership input and feedback for ongoing refinement + Align & leverage ACE global initiatives & programs to enable efficient and scalable processes (eg; Joint Pursuit/Account Planning & Strategic Deal Registration), forecasting, compensation, training, and op excellence + The ideal candidate will have 15 plus years of prior global alliances and channel sales including business development executive leadership experience in Enterprise Software and/or Cloud Services (including Enterprise SaaS) driving partner revenue & accelerated growth with & through SI-SP partners in collaboration with an enterprise sales force. + Proven skills building Go-to-market plans for channel and partner organizations. + Preference for successful industry experience working with the strategic systems integrators and service providers that utilize Software/SaaS, embedded in their Service Offerings + Must be a team player that is goal-oriented and confident, with aptitude and desire to build high-performing teams. This individual must demonstrate an ability to get things done, build consensus and resolve conflict in a highly collaborative manner + Diligent at measuring and communicating progress to achieve targeted business results, identifying obstacles and associated remediation plans + The successful candidate will be adaptable and flexible, able to work and thrive in a highly dynamic environment + Past experience and relationships with major SI's, ISV's, Managed Service Providers, Value Added Resellers and experience with leading software, Cloud & SaaS organizations required ACE Competencies: + Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. + In addition to our ServiceNow leadership competencies, the ACE organization has defined core and functional competencies that are aligned to the ACE operating model and provide the foundation of the framework, describing behaviors to be displayed by all ACE employees. Core Competencies: + Ensures Accountability - Holds self and others accountable to meet commitments. + Execution Focus - Consistently achieving results even under tough circumstances. + Strategic Mindset - Seeing ahead to future possibilities and translating them into breakthrough strategies. Functional Competencies for Partner Sales + Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. + Situational Adaptability - Adapting approach and demeanor in real time to match the shifting demands of different situations. + Manages Conflict - Handling conflict situations effectively with a minimum of noise. JV20 For positions in this location, we offer a base pay of $229,140 - $378,120, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. **Work Personas** We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here (************************************************************************************************************************************* . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. **Equal Opportunity Employer** ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. **Accommodations** We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. **Export Control Regulations** For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
$229.1k-378.1k yearly 19d ago

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Senior Staff Demand Planning
Servicenow, Inc. 4.7
Servicenow, Inc. job in Kirkland, WA
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. **NOTE: This position requires passing a ServiceNow background screening, USFedPASS (US Federal Personnel Authorization Screening Standards). This includes a credit check, criminal/misdemeanor check and taking a drug test. Any employment is contingent upon passing the screening. Due to Federal requirements, only US citizens, US naturalized citizens or US Permanent Residents, holding a green card, will be considered.** **This role will require at min 2 days a week in the office.** The **Demand Planning team** within ServiceNow's **FinOps organization** is an innovative, customer-focused group responsible for capacity demand planning, forecasting, cost measurement, reporting, and analysis for ServiceNow's top-tier infrastructure. We aim to provide industry-leading work experiences for our customers. As an ML/AI engineer on the capacity planning team, you will collaborate with a data-centric group of data scientists, engineers, and capacity planners. Our mission is to scale ServiceNow's global rack, server, and data center capacity as and when required. The team plays a critical role in managing and forecasting customer demand while overseeing capacity planning and analytics for ServiceNow's global infrastructure. This includes adjusting forecasting models to incorporate hybrid cloud strategies and fine-tuning them to adapt to new, multi-dimensional metrics-ensuring that ServiceNow's global rack, server, and data center capacity is efficiently scaled as business needs evolve. Additionally, you will be instrumental in building and refining capacity forecasting models that utilize AI and Machine Learning (ML) techniques, as well as designing analytics tools to predict resource demand across diverse infrastructure environments. This includes proactively identifying capacity-related issues, leading experiments to determine scaling and utilization parameters for different service tiers, and incorporating multi-dimensional metrics into the models. The role requires close collaboration with hardware, capacity, infrastructure, platform engineering, and cloud analytics teams to develop comprehensive capacity roadmaps and deliver actionable insights for a variety of cloud capacity engineering initiatives, with a strong emphasis on supporting both traditional and hybrid cloud strategies. **What you get to do in this role:** + Design, implement, and deploy AI/ML-driven capacity forecasting models for long-range demand and supply planning. + Convert demand forecasts into actionable server and rack requirements. + Enhance forecasting accuracy by incorporating multi-dimensional metrics and hybrid cloud strategies. + Run forecast scenarios to optimize scaling and utilization across service tiers. + Collaborate with hardware, infrastructure, and cloud analytics teams to develop capacity roadmaps. + Track and report forecast variability, presenting insights to leadership. + Apply advanced techniques (ARIMA, RNN, LSTM, NOW AI) to improve predictive models. + Build analytics tools to identify bottlenecks and proactively address capacity issues. **To be successful in this role you have:** + Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. + 12 years of related experience with a Bachelor's degree; or 8 years and a Master's degree; or a PhD with 5 years experience in Computer Science, Data Analytics or related field; or equivalent experience. + **Technical Expertise:** + Programming: Python, Java; strong OOP and algorithmic skills. + AI/ML: Time series modeling, regression, Bayesian forecasting, econometrics. + Tools: TensorFlow, PyTorch, Spark, Hive-Hadoop, Big Data frameworks. + Data Visualization: Python, Tableau, Excel, Lightdash, BI tools + Experience in developing new products that utilize challenging high-performance algorithms. + Expertise in coding efficient, object-oriented, modularized, and high-quality software. + Expertise in core AI/ML techniques and algorithms. + Understanding of unit testing, profiling, and code tuning. + **Additional Skills:** ServiceNow platform architecture (CMDB, instance topology), unit testing, profiling, and code optimization. + Strong communication and cross-functional collaboration skills. GCS-23 For positions in this location, we offer a base pay of $197,800 - $346,200, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. **Work Personas** We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here (************************************************************************************************************************************* . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. **Equal Opportunity Employer** ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. **Accommodations** We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. **Export Control Regulations** For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
$103k-133k yearly est. 60d+ ago
Principal ML Engineer: LLMs & Production at Scale
Workday, Inc. 4.8
Seattle, WA job
A leading tech company in Seattle is looking for a Principal Machine Learning Engineer to enhance AI-powered contract intelligence solutions. The candidate should have over 10 years of experience in building machine learning products and at least 4 years in ML frameworks such as Pytorch and TensorFlow. This role offers a hybrid work environment promoting flexibility, teamwork, and professional growth, backed by comprehensive compensation and benefits. #J-18808-Ljbffr
$127k-164k yearly est. 3d ago
Sr. Director - AI Engineering
Salesforce, Inc. 4.8
Seattle, WA job
*To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.*Job CategorySoftware EngineeringJob Details****About Salesforce****Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.****About the Role****Salesforce's AI Foundations team is foundational to enabling both traditional machine learning applications and AI agents at enterprise scale. This team empowers the Digital Enterprise Technology organization to build, deploy, evaluate, and operate trusted AI systems in days instead of months. As Senior Director of Engineering, you will provide unified technical leadership across the AI foundations platform stack-spanning ML infrastructure, agent lifecycle management, evaluation, observability, and governance. You will drive interoperability across platform components, operationalize a data mesh-oriented architecture, and ensure the platform delivers high reliability, strong security, and cost-efficient scalability. This role is central to aligning platform capabilities with strategic business priorities, enabling safe and rapid adoption of generative AI and predictive AI across the enterprise.****What You'll Do***** Lead the engineering of AI Foundations team that enables teams to build, deploy, evaluate, experiment on, monitor, and govern AI agents and ML models safely and at enterprise scale.* Own three core platform areas + ML Platform & Developer Productivity (training, inference, environments, cost/perf) + Model & Agent Lifecycle & Governance (CI/CD, registries, lineage, access control) + Agent Observability, Evaluation & Reliability (quality, drift, experimentation)* Make agent evaluation and experimentation default platform capabilities, ensuring every production agent and model ships with: + Offline evaluation (golden scenarios, regression suites) + Pre-deployment quality gates in CI/CD + Controlled experimentation (A/B tests, canaries, shadow traffic) + Continuous post-deployment monitoring* Drive end-to-end observability across data pipelines, retrieval, model inference, tool execution, and agent outcomes, with clear SLIs/SLOs for quality, latency, reliability, and cost.* Standardize ML and agent development workflows, reducing time-to-production and eliminating bespoke infrastructure across teams.* Partner cross-functionally with Applied AI, Data Science, Product, Security, Legal, and Responsible AI to translate business and regulatory requirements into enforceable engineering systems.* Build and lead a high-performing organization of engineering managers and senior engineers, setting a strong technical bar and culture of operational excellence.### ****Required Skills***** 15+ years of engineering experience, with 7+ years leading platform or infrastructure teams in ML, data, or AI-heavy environments.* A master's or Ph.D. degree in computer science, machine learning, artificial intelligence, or equivalent industry experience.* Proven experience with ML and platform infrastructure, including Kubernetes-based systems, CI/CD, distributed systems, and observability stacks (metrics, logs, tracing).* Expertise in generative AI, ML algorithms, and frameworks such as Hugging Face, Tensorflow, PyTorch, etc.* Experience with cloud platforms (e.g., AWS, GCP) and distributed computing frameworks (e.g., Spark, Hadoop).* Hands-on familiarity with experimentation frameworks, such as A/B testing, canaries, and shadow deployments, and integrating experiments into ML/agent pipelines.* Experience building evaluation systems for models and agents, including offline tests, regression suites, online monitoring, and LLM-as-a-Judge-style approaches.* Strong background in AI agents and LLM systems, including tool use, multi-step workflows, RAG, prompt and policy management, and common agent failure modes.* Experience with data and ML platforms (e.g., Snowflake-centric workflows, feature stores, training pipelines).Unleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and *be your best*, and our AI agents accelerate your impact so you can *do your best*. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .Posting StatementAny employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: ******************************************* to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.### ### ### ### At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.The typical base salary range for this position is $239,500 - $365,200 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $263,200 - $401,400 annually.The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.### ### ### ### #J-18808-Ljbffr
$263.2k-401.4k yearly 5d ago
Sr Enterprise Account Exec - Starbucks
Servicenow 4.7
Servicenow job in Kirkland, WA
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical. This is a 2:1 rep:account mode. You will join our Starbucks account team as the second Sr. AE, also selling our full ServiceNow portfolio alongside the existing Sr. AE. What you get to do in this role: Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales Oversee client relationship mapping to the account team, orchestrating an account strategy while leading across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.) Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap Identify the right specialist/ support resources to bring into a deal, at the right time Qualifications To be successful in this role you have: Current location in Seattle area strongly preferred. Also open to WA or OR state if relevant experience selling enterprise software to Starbucks 10+ years of sales experience within software OR solutions sales organization Experience establishing trusted relationships with current and prospective clients and other teams Experience producing new business, negotiate deals, and maintain healthy C-Level relationships Experience achieving sales targets Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. The ability to understand the "bigger picture" and our plans around IT Experience promoting a customer success focus in a "win as a team" environment Willingness to travel up to 50% For positions in this location, we offer a base pay of $142,650 - $212,200, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
$142.7k-212.2k yearly 8h ago
Success Architect Director
Salesforce, Inc. 4.8
Seattle, WA job
*To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.*Job CategoryCustomer SuccessJob Details****About Salesforce****Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.Cloud Success is a specialized team within Customer Success, bringing together technical architects, customer support engineers, and product advisors. This team delivers expert guidance on optimizing and demonstrating Salesforce technology to drive long-term business success, in addition to resolving technical issues. Success Architects are a pivotal part of the Cloud Success team, supporting Salesforce's most critical and strategic customers. They provide expert guidance on solution design, focusing on scalability, security, and adherence to standard methodologies. By assessing system performance, they help to optimize efficiency and reliability while proactively identifying risks and recommending improvements to maintain technical health. Success Architects empower businesses to maximize their Salesforce investment by aligning technology with core business goals. The Industry Success Architect collaborates across Customer Success and the Product organization to drive long-term customer solutions. This includes resolving immediate technical challenges with support engineers while identifying root causes, partnering with customer success managers on strategic guidance and long-term technology health, and liaising with product teams to surface customer feedback for product improvements.## Key Responsibilities:As an Industry Success Architect, you will specialize in multiple Industry Clouds with primary, secondary, and tertiary areas of expertise. You will:* **Drive Customer Impact** - Partner with our most strategic and high-priority customers, assessing their Industry Cloud implementations and delivering expert recommendations on technical architecture, solution design, application lifecycle management, reliability, and feature adoption.* **Lead with Multi-Cloud Expertise** - Serve as a trusted Subject Matter Expert (SME) in your designated Industry Clouds, providing both proactive and reactive guidance on architecture, technology strategy, thought leadership, and product best practices. You will help the team stay at the forefront of Industry Cloud innovations, ensuring they are equipped with the latest product developments and emerging trends.* **Communicate with Clarity** - Simplify complex technical concepts for diverse audiences, from technical teams to executive leadership, positioning yourself as a trusted advisor in key business and technology discussions.* **Innovate & Solve Problems** - Identify capability gaps and design inefficiencies, recommending product enhancements or creative custom solutions that drive customer success and long-term adoption.* **Execute Proven Strategies** - Leverage and tailor Success Architect playbooks to meet the unique challenges and opportunities of your Industry Cloud customers.* **Build Strong Relationships** - Collaborate with internal and external partners, fostering connections that drive customer success, product improvement, and overall business growth.## Required Multi-Cloud Aptitude:We are looking for individuals with expertise spanning multiple Industry Clouds (Primary, Secondary, and Tertiary) from the following list. Prioritization of these clouds is geographically diverse, but we are primarily seeking skills in:**Industry CloudCommon Known Modules/Components****Life Sciences Cloud:**Clinical, Medical, Commercial, Patient Services, Life Sciences Cloud for Customer Engagement, Data Model, Business APIs, Platform Events.**Public Sector:**Benefit Management, Grants Management, Licensing and Permit Management, Intelligent Document Automation, Discovery Framework, Decision Tables, Recruitment (Job Applications, Screening, Evaluation).**Financial Services Cloud:** Data Model, Actionable Relationship Center (ARC), Discovery Framework, 360-Degree Customer View, Client and Household Management, Action Plans and Task Management, Service Process Automation, Unified Data Model, Financial Insights.**Revenue Cloud & Billing:**Configure, Price, Quote (CPQ), Billing, Revenue Lifecycle Management, Usage Rating & Digital Wallet, Invoicing Engine & Document Production, Accounting Subledger, Advanced Approvals.**Manufacturing Cloud:** Manufacturing Cloud for Sales, Manufacturing Cloud for Service, Modernize Commercial Operations, Transform the Service Experience, Simplify Partner Engagement, Rebate Management.**Automotive Cloud:** Connected Vehicles, Vehicle Telematics (Actionable Event Orchestration, Telemetry Definition), Remote Door Lock and Unlock, Remote Vehicle Notifications, Asset Milestone, Asset Title, Asset Warranty, Claim.## Basic Requirements:### 1. Solution Design & Architecture* 8+ years of experience in software, system, or enterprise architecture.* Expertise in Salesforce products, platform capabilities, technical governance, and best practices.* Experience with large-scale, complex implementations, including SaaS, PaaS, multi-tenancy, and multi-tiered infrastructure.* Strong knowledge of enterprise application integration, covering process orchestration, master data management, AI, analytics, and security best practices.### 2. Communication & Leadership* Ability to assess business objectives, propose solution options, and drive stakeholder alignment.* Strong written and verbal communication skills, with the ability to present complex technical concepts to both business and executive audiences.* Skilled in creating clear, visually compelling design documents for diverse stakeholders.* Proven ability to lead discussions, influence decision-making, and advocate for best practices.### 3. Strategic Thinking & Problem Solving* Ability to identify design inefficiencies, recommend optimizations, and drive customer transformation.* Provide data-driven insights on customer success stories and industry trends.* Passion for continuous learning and staying ahead of emerging technologies.## Desired Technical Skills:* **Secure & Scalable Architecture:** Expertise in role hierarchy, sharing rules, profiles, permission sets, and security configurations. Proven ability to design scalable, high-performance architectures aligned with Salesforce best practices, including Large Data Volume (LDV) considerations.* **Salesforce Development:** Hands-on experience with APEX programming, Visualforce, and Lightning Web Components (LWC). Familiarity with governor limits and best practices for efficient code execution.* **Data Management & Integration:** Proficient in designing and managing data models, validation rules, and data governance best practices. Experience with data import/export, ETL tools, and integrating Salesforce with external systems via REST/SOAP APIs and middleware (e.g., MuleSoft).* **System Integration & Extensibility:** Strong understanding of integrating Salesforce with other enterprise systems using APIs, middleware, and event-driven architectures. Experience working with OAuth, Platform Events, External Objects, and tools like Salesforce Connect.* **OmniStudio Knowledge:** Experience with OmniStudio components is highly desirable.## Certifications:* **Required:** Salesforce Admin, Salesforce Advanced Admin.* **Highly Desired:** Certified Architect Credentials (Application and System Architect), Platform App Builder, Platform Developer 1, and an Accredited Professional credential in at least one Industry Cloud #J-18808-Ljbffr
$100k-150k yearly est. 2d ago
Product Marketing Director
Salesforce, Inc. 4.8
Seattle, WA job
*To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.*Job CategoryMarketing & CommunicationsJob Details****About Salesforce****Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.## We are seeking a strategic and hands-on Director of Product Marketing to lead product marketing for the Connectivity, Zero Copy, and Real-Time product pillars within Data 360. This role is responsible for defining crisp positioning and messaging, driving product launches (including demos, sales enablement, webinars, and customer-facing content), building AR/PR narratives, and creating sustained product momentum across the lifecycle. The ideal candidate excels at translating complex data platform capabilities into compelling stories for customers, analysts, and press, and works closely with product and partner marketing teams to deliver impactful partner announcements and ecosystem messaging. Success in this role requires strong presentation skills, executive presence, and the ability to confidently navigate ambiguity in a fast-paced, evolving market.## **Responsibilities*** ## Lead end-to-end product launches for Connectivity, Zero Copy, and Real-Time, translating complex platform capabilities and architectures into clear, differentiated positioning and messaging from launch through sustained market momentum. This includes actively supporting public relations efforts and contributing to press release content for key announcements.* ## Work closely with the Partner Marketing team and strategic ecosystem partners to develop joint messaging, partner announcements, and co-marketed narratives that highlight interoperability, integrations, and customer value across the broader data ecosystem.* ## Drive technical sales enablement and readiness programs, delivering deep product narratives, demos, and use case driven assets that enable sales and solution teams to confidently position Data 360.* ## Serve as a subject matter expert and technical spokesperson for the portfolio, owning content strategy and development across technical documentation and blogs, demos, webinars, launch assets, and thought leadership for customers, analysts, and partners.* ## Shape and influence product strategy through close partnership with product management by bringing customer insights, competitive intelligence, and ecosystem feedback into roadmap and prioritization discussions.* ## Confidently deliver compelling technical presentations to internal and external audiences of all sizes, including executive leadership, customers, and partners.## **Required Skills:*** ## 8+ years of experience in product marketing, industry marketing or corporate marketing.* ## Demonstrable expertise in leading product launches from strategy to execution.* ## Proven ability to strategize, craft, and communicate compelling technical messaging and positioning for complex technology products.* ## Excellent communication skills and the ability to present to executive leaders, cross-functional partners, and customers* ## Ability to create a range of marketing assets including, on-message product demo videos, sharp succinct slide pitch-decks, product data sheets, technical enablement material, press releases, and blog posts.* ## Experience working directly with industry analysts (e.g., Gartner, Forrester) and leading briefings to shape industry narratives.* ## Ability to use data and analytics to drive decision-making as well as a consistent track record of setting and delivering against measurable marketing metrics.* ## Expertise in creating strong working relationships with cross-functional teams and align with global stakeholders## **Preferred Skills:*** ## Experience with the Salesforce products, Data + AI/CDP platforms and/or other SaaS and B2B technology platforms preferred* ## Get-it-Done confidence to pick up and lead new projects even in the face of ambiguity* ## A winning attitude that inspires optimism, fun, and the desire to always be learning!Unleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and *be your best*, and our AI agents accelerate your impact so you can *do your best*. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .Posting StatementAny employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: ************************************** ### At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.The typical base salary range for this position is $161,500 - $257,600 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.### ### ### ### ### ### #J-18808-Ljbffr
$161.5k-257.6k yearly 2d ago
Senior Functional Consultant for Workday CLM Evisort
Workday, Inc. 4.8
Seattle, WA job
Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too. About the Team Come join our team and help shape the future of AI at Workday! Workday is a leader in enterprise-class, software-as-a-service (SaaS) Human Capital Management and Financial Management solutions. Our AI capabilities are central to our strategy, empowering customers to transform their businesses. The AI Services team is at the forefront of this transformation, responsible for building and delivering AI-powered solutions that drive customer value and business growth. The role, in particular, is focused on delivering AI-enabled Contract Lifecycle Management (CLM) and Contract Intelligence (CI) solutions to customers who seek to transform contract management into a strategic asset for their enterprise. Our team brings a diverse range of skills from across product, engineering, and professional services. We're passionate about innovation and committed to excellence, working to Workday's core values of Customer Service and Integrity. We collaborate closely with our engineering, product, and sales teams to ensure that our customers are successful in adopting AI technologies and realizing their business objectives. About the Role As a Sr. Functional Consultant, you will be responsible for ensuring the successful implementation of Workday's CLM and CI solutions. You will provide your implementation expertise to our clients while understanding how to best configure and test Workday solutions to meet their business requirements. About You Basic Qualifications * 5+ years of functional experience in SaaS based AI CLM and Contract Intelligence * 5+ years Consulting experience Other Qualifications * 5+ highly preferred qualification in Sourcing, Procurement, Spend, Revenue, HCM, and Planning system deployment * 5+ years experience implementing CLM solutions (e.g. iCertis, Siron, DocuSign CLM, Ironclad), Workday, SAP, Oracle, PeopleSoft, Ultimate Software, similar applications * 2+ years experience executing process maturity and value assessments * Industry experience [select one: Healthcare, Financial Services, Education, Government] Workday Pay Transparency Statement The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here. Primary Location: USA.CA.Pleasanton Primary Location Base Pay Range: $131,500 USD - $197,300 USD Additional US Location(s) Base Pay Range: $111,100 USD - $197,300 USD Our Approach to Flexible Work With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.
$111.1k-197.3k yearly Auto-Apply 12d ago
Expert Lab Seller
IBM Corporation 4.7
Bellevue, WA job
Introduction At IBM Global Sales, we bring together innovation, collaboration, and expertise to help clients solve their most complex business challenges. Working across industries and geographies, you'll partner with colleagues, clients, and partners to co-create solutions that drive digital transformation and lasting impact.Success in Global Sales is built on curiosity, empathy, and collaboration. You'll connect technical understanding with strong people skills, building trusted relationships and shaping solutions that improve business and society. With world-class onboarding, continuous learning, and a supportive culture, IBM offers the tools and opportunities to grow your career. Join us and be part of a global team that's passionate about driving innovation and making a difference. Your role and responsibilities As an Expert Labs Seller: Generalist, you will specialize in IBM's Technology Expert Labs delivery solutions. You will be responsible for creating demand and progressing opportunities to close. Your primary responsibilities will include: * Create Demand Opportunities: Identify and pursue new sales opportunities, leveraging your knowledge of IBM's Technology Expert Labs delivery solutions to drive growth and revenue. * Progress Opportunities: Develop and execute sales strategies to progress opportunities through the sales cycle, ultimately closing deals and delivering results. * Solution Delivery Support: Collaborate with clients and internal stakeholders to understand their needs and deliver tailored solutions that meet their requirements. Required education High School Diploma/GED Preferred education Bachelor's Degree Required technical and professional expertise * Technology Expert Labs Knowledge: Exposure to IBM's Technology Expert Labs delivery solutions, including their capabilities and applications. * Sales Opportunity Identification: Experience working with sales strategies and tactics to identify and pursue new sales opportunities. * Solution Development: Exposure to developing and executing sales strategies to progress opportunities through the sales cycle. * Client Collaboration: Experience working with clients and internal stakeholders to understand their needs and deliver tailored solutions. * Sales Cycle Management: Exposure to managing and progressing opportunities through the sales cycle to close deals and deliver results. Preferred technical and professional experience * Technology Solutions Knowledge: Exposure to various technology solutions and their applications, enabling effective communication with clients and internal stakeholders about IBM's Technology Expert Labs delivery solutions. * Industry Trends Awareness: Familiarity with industry trends and market developments related to technology solutions, allowing for identification of new sales opportunities and tailoring of sales strategies. * Sales Analytics Tools: Experience working with sales analytics tools to track sales performance, analyze market data, and inform sales strategies. ABOUT BUSINESS UNIT IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces. YOUR LIFE @ IBM In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: * Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being * Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs * Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law * Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals * Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship. The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year. This position is eligible for participation in an IBM Sales Incentive plan. Actual incentive opportunity will be based on performance and the eligible Target Incentive, as addressed in the applicable plan, all of which is subject to change. The compensation range listed for this position is the IBM Reference Salary that is used when you are not actively participating in a sales plan. Your actual base pay plus incentive opportunity will be determined by the Incentive Plan assigned to you.
$102k-132k yearly est. 5d ago
ServiceNow Business Process Consultant
IBM Corporation 4.7
Seattle, WA job
Introduction A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences. Your role and responsibilities As an Application Consultant for ServiceNow, you will provide configuration and maintenance support for software product implementation, possessing expertise in both business and technical skills related to specific ServiceNow modules, as well as service management and ITIL processes. You will lead the team in building a ServiceNow strategy based on value vs. effort, preparing cost-benefit models, and contributing to solution design through effort estimation and costing. Your primary responsibilities will include: * Lead ServiceNow Strategy Development: Develop a ServiceNow strategy based on value vs. effort, preparing cost-benefit models, and contributing to solution design through effort estimation and costing. * Provide Configuration and Maintenance Support: Deliver configuration and maintenance support for software product implementation, ensuring successful implementation and adherence to project timelines. * Tailor Solutions to Budget Guidelines: Tailor the solution to budget guidelines and negotiate with clients to ensure successful implementation. * Contribute to Solution Design: Contribute to solution design through effort estimation and costing, utilizing expertise in both business and technical skills related to specific ServiceNow modules. * Ensure Technical Proficiency: Remain proficient in various web technologies, such as XML, HTML, and Web Services, and maintain knowledge of technical components like LDAP, VPN, and SSL. This role can be performed from anywhere in the United States Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise Relevant ServiceNow experience and knowledge, including: * ServiceNow Module Expertise: Experience with specific ServiceNow modules (ITSM, ITOM, ITAM, CSM), including configuration and maintenance support for software product implementation, as well as service management and ITIL processes. * Solution Design and Estimation: Experience in contributing to solution design through effort estimation and costing, utilizing expertise in both business and technical skills. * IT Service Management: Experience with service management and ITIL processes, including leading teams in building strategies based on value vs. effort and preparing cost-benefit models. * Budget and Client Management: Experience in tailoring solutions to budget guidelines and negotiating with clients to ensure successful implementation. Preferred technical and professional experience * Relevant ServiceNow Certifications, including CSA, CAD, ITSM. * Proficiency in Web Technologies: Experience with various web technologies, such as XML, HTML, and Web Services, is beneficial for this role. Knowledge of these technologies will enable the Application Consultant to effectively configure and maintain ServiceNow modules. Familiarity with web technologies will also facilitate solution design and estimation. * Technical Component Knowledge: Experience with technical components like LDAP, VPN, and SSL is advantageous for this position. Understanding these components will allow the consultant to tailor solutions to budget guidelines and ensure successful implementation. * IT Service Management Processes: Experience with service management and ITIL processes is desirable, particularly in leading teams in building strategies based on value vs. effort and preparing cost-benefit models. This expertise will enable the consultant to contribute to solution design and estimation. ABOUT BUSINESS UNIT IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet. YOUR LIFE @ IBM In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: * Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being * Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs * Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law * Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals * Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship. The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
$92k-116k yearly est. 2d ago
Software Development Engineer III / Senior Software Development Engineer - Full Stack
Workday 4.8
Seattle, WA job
Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too. About the Team Agent Factory is where Workday's next chapter gets built. We're forming small, senior, cross-functional AI teams that bring together product leaders, machine learning engineers, and full-stack builders to create intelligent agents used by millions of people every day. This is production-grade AI-deeply embedded into Workday's platform-not research experiments or maintenance work. Teams own problems end to end, collaborate tightly across disciplines, and use the right tools to solve real customer challenges at global scale. You'll work at the intersection of AI, platform architecture, and human workflows, with the autonomy to shape how agents reason, act, and scale responsibly. High trust, high expectations, and real impact. Engineering, but brighter. About the Role As a Full Stack Software Engineer in Agent Factory, you'll help build the user-facing and platform experiences that bring Workday's AI agents to life. Working within a small, cross-functional pod, you'll design and ship full stack solutions-from intuitive front-end experiences to resilient backend services that integrate AI-driven capabilities deeply into HR and Finance workflows. This role is about turning powerful technology into products people actually use: scalable, reliable systems that simplify complex business processes for customers around the world. You'll collaborate closely with machine learning engineers, product managers, and platform teams, owning features end to end and seeing your work run in production. If you enjoy building real products, solving meaningful problems, and working with people who care about quality and craft, you'll feel right at home here. Your responsibilities: Build and deliver full stack features that power AI agents embedded in HR and Financial workflows Own services and experiences from development through production-you build it, you run it Collaborate in an iterative, team-first environment that values strong engineering practices and continuous learning Share knowledge, mentor teammates, and help raise the technical bar across the pod About You Senior Software Development Engineer - Basic Qualifications: 8+ years of experience in software engineering 5+ years experience with a web development framework (Python preferred: Flask, Django, or FastAPI) 5+ years of experience with React and Typescript for Front End / Full stack development 5+ years with a Relational DB (PostgreSQL preferred) Software Development Engineer III - Basic Qualifications: 5+ years of experience in software engineering 2+ years experience with a web development framework (Python preferred: Flask, Django, or FastAPI) 2+ years of experience with React and Typescript for Front End / Full stack development 2+ years with a Relational DB (PostgreSQL preferred) Other Qualifications: Bachelor's degree in a computer related field or equivalent work experience Experience building and operating SaaS products in cloud environments (AWS preferred) Familiarity with the tradeoffs and architecture of modern distributed systems Knowledge of software development best practices (DevOps, CI/CD, automated testing, observability) Hands-on experience with containerization technologies (Docker, Kubernetes) Familiarity with Elasticsearch Exposure to additional programming languages like Java (backend) and TypeScript (frontend/fullstack) is a plus Proven success working within fast-paced, agile environments and cross-functional teams Strong communication skills, with the ability to collaborate with both technical and non-technical partners Comfortable working with ambiguity and translating complex problems into clear, thoughtful solutions Committed to fostering an inclusive, team-oriented environment and contributing to a culture of continuous improvement Workday Pay Transparency Statement The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here. Primary Location: USA.WA.SeattlePrimary Location Base Pay Range: $161,300 USD - $241,900 USDAdditional US Location(s) Base Pay Range: $145,900 USD - $259,200 USD Our Approach to Flexible Work With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.
$145.9k-259.2k yearly Auto-Apply 34d ago
Growth Product Marketing Senior Manager
Salesforce, Inc. 4.8
Seattle, WA job
*To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.*Job CategoryMarketing & CommunicationsJob Details****About Salesforce****Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.Slack is where work happens for millions of people every day; it is the AI-powered platform for work. Our mission is to make people's working lives simpler, more pleasant, and more productive.Slack is where work happens. It's where companies bring their people, projects, apps, and AI agents together. We're looking for a senior growth product marketer who can help shape the future of Slack.At Slack, our Growth Product Marketers develop product messaging and positioning, product led go-to-market programs, digital marketing campaigns, and compelling marketing assets. Our success is defined by our ability to deliver relevant content in the customer journey that creates new self-service customers and product qualified sales pipeline.We are looking for a data driven, motivated product marketer to drive and deliver innovative product marketing to support Slack's self-service business. In this role, you will be responsible for working cross-functionally with product, marketing, and growth teams to create messaging, positioning, content, and go-to-market strategies grounded in user research and data analysis. The best candidates will be highly collaborative individuals and initiative takers who are motivated by a fast-paced environment.**Responsibilities & Impact*** Partner with Product Management to understand product strategy and roadmaps, distill key functionality and value into core product positioning and messaging.* Experience leading end to end product led growth initiatives and crafting a compelling self serve value proposition* Be accountable for exceptional customer experiences that translate to business outcomes* Build consensus, alignment, and engagement across Growth, Campaigns, Creative, Product Marketing, Product Management, Sales, Pricing Strategy, and Customer Success* Lead messaging and positioning strategy and execution for target personas in partnership with global Go-to-Market, Campaigns, Content, and Corporate Marketing teams.**Required Skills:*** 7 years of experience in product marketing, industry marketing, or growth marketing* Strong written and verbal communication skills with the ability to present in front of executives, vendors, partners, and customers* Ability to strategize and craft compelling messaging* Phenomenal teammate with a proven track record leading and inspiring through influence* Hands-on experience building a range of marketing assets, including compelling positioning and messaging, succinct slide pitch-decks, demo videos, and event/webinar content.* Pick up and lead new projects even in the face of ambiguity* Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.)* Willingness and flexibility to travel to both domestic and international locations - up to 25% travel**Preferred Skills:*** Expertise working in self-service growth businesses* Web and mobile first go-to-market experience* Expertise in Salesforce products* Outstanding organizational skills to define and balance multiple projects with tight deadlines effectively within a dynamic environment.* A natural collaborator* Get-it-Done confidence to pick up and lead new projects even in the face of ambiguity Unleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and *be your best*, and our AI agents accelerate your impact so you can *do your best*. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .Posting StatementAny employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: ************************************** ### ### ### For Washington-based roles, the base salary hiring range for this position is $155,400 to $213,800.### ### ### ### For Illinois based roles, the base salary hiring range for this position is $155,400 to $213,800. #J-18808-Ljbffr
$155.4k-213.8k yearly 3d ago
Senior Process Engineer - Cloud Infrastructure - Federal
Servicenow, Inc. 4.7
Servicenow, Inc. job in Kirkland, WA
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. **Work Location:** Kirkland, WA; San Diego, CA or Santa Clara, CA **Please Note:** This position will include supporting our US Federal customers. _"This position requires passing a ServiceNow background screening, USFedPASS (US Federal Personnel Authorization Screening Standards). This includes a credit check, criminal/misdemeanor check and taking a drug test. Any employment is contingent upon passing the screening. _ **_Due to Federal requirements, only US citizens, US naturalized citizens or US Permanent Residents, holding a green card, will be considered._** As a **Senior Process Engineer** , you will report to the Senior Manager of Process Engineering. You will drive Operational Excellence initiatives, process improvement, and operationalization projects across Global Cloud Operations. This role requires a blend of technical acumen, process design expertise, and cross-functional leadership to deliver measurable impact on productivity, compliance, and customer experience. You will work independently and collaboratively, influencing without authority, and ensuring alignment with organizational OKRs and strategic priorities. Success in this role means being able to translate strategy into actionable workflows, remove operational waste, and enable scalable processes in a fast-paced cloud environment. What you get to do in this Role: + Lead Process Optimization: Design and implement end-to-end processes that improve efficiency and reduce operational risk across engineering and operations. + Drive OKR Alignment: Translate organizational objectives into measurable outcomes; track and report progress using dashboards and KPIs. + Operationalize Change: Support service transitions, release management, and compliance initiatives with structured frameworks and governance. + Enable Data-Driven Decisions: Use analytics to identify bottlenecks, quantify waste, and propose improvements that deliver tangible business value. + Champion Cross-Functional Engagement: Facilitate workshops, manage intake processes, and coordinate dependencies across multiple teams. + Governance & Reporting: Maintain data hygiene, enforce process standards, and ensure audit readiness for regulated environments. + Advance Intelligent Automation: Identify opportunities for AI-driven workflows and implement no-code/low-code solutions to streamline operations and enhance scalability. **Skills for Success** **Technical & Analytical** + Knowledge of Cloud Infrastructure, Data Center Operations, and process mapping tools like Miro, Lucid charts etc. + Understanding of AI workflow automation, ITIL, ServiceNow, and operational governance. + Experience with no-code/low-code platforms and ability to design and deploy automation solutions. + Ability to identify and implement AI-driven enhancements across business processes. + Proficient in using data analytics for decisions and KPI tracking.. **Process Excellence** + Proficiency in lean methodology and continuous improvement frameworks. + Ability to apply statistical analysis and process optimization techniques. + Experience designing scalable processes in complex or regulated environments. + Change management and service transition knowledge. + Certification preferred (Green Belt or Black Belt). **Leadership & Influence** + Ability to lead cross-functional workshops and build stakeholder consensus. + Effective communicator with both technical and non-technical audiences. + Ability to manage organizational change and ensure adoption of new processes. **Strategic Execution** + Experienced with OKRs and aligning tasks with business goals. + Skilled in prioritizing initiatives considering impact, risk, and resources. + Strong problem-solving mindset with a focus on reducing operational inefficiencies. + 5+ years of experience with a Bachelor's Degree, as a Process Engineer in Cloud or Data Center environments OR 3+ years with a Master's Degree. + Proven experience in program/project management and process improvement with AI Solutions. + Certifications in ITIL, Lean Six Sigma, Kaizen Leader or Project Management preferred. GCS-23 For positions in this location, we offer a base pay of $127,600 - $216,900, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. **Work Personas** We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here (************************************************************************************************************************************* . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. **Equal Opportunity Employer** ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. **Accommodations** We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. **Export Control Regulations** For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
$127.6k-216.9k yearly 7d ago
Staff Systems Engineer - Hyperscaler
Servicenow 4.7
Servicenow job in Kirkland, WA
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description Location: Kirkland, San Diego or Santa Clara The Cloud Advancement Team (CAT) is a highly dynamic, technically advanced group focused on enabling customers' transition to hyperscaler cloud environments such as AWS, Azure, and GCP. Whether supporting net-new deployments or migrating existing services, CAT ensures optimal performance across infrastructure layers. This team serves as the frontline for system performance and hardware validation within the hyperscalers, driving innovation in server SKUs (CPU, memory, storage), working with Azure on integration issues, and collaborating with internal teams to ensure the service is scalable and supportable. CAT is not a traditional operations or ticket-handling team; instead, it's a hybrid group with deep engineering focus. The team is responsible for designing and validating hardware configurations, developing automation for deployment, and debugging complex infrastructure issues across hyperscale environments. Every day brings a new challenge - from scaling deployments to investigating deep system-level bugs - making this team ideal for problem solvers and cloud-savvy engineers. What you get to do in this role: * Collaborate with cloud providers (Azure, AWS, GCP) to support migrations and new deployments. * Design, test, and validate new server SKUs in partnership with Technical Account Managers and engineering teams. * Build tools and automation to streamline server configuration, validation, and deployment processes before hand-off to Quality Engineering (QE) testing. * Design and develop software integrations with cloud services and internal APIs to support automation of infrastructure operations. * Automate server deployment and scaling processes using tools such as Puppet, Ansible, and Git. * Troubleshoot and resolve tier-3 customer performance issues with a strong emphasis on debugging and root cause analysis. * Act as a technical point of contact for hyperscaler integration issues, particularly for database nodes and performance validation. * Balance short-term customer-driven priorities with long-term capacity planning and automation improvements Qualifications To be successful in this role you have: * Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. * Typically requires a minimum of 8 years of related experience with a Bachelor's degree; or 6 years and a Master's degree; or a PhD with 3 years experience; or equivalent experience. * Strong hands-on software engineering experience or infrastructure software development experience, with strong proficiency in Python, Go, or similar languages. * Working knowledge of hyperscaler (GCP, AWS, or Azure) * Proficient in Linux system administration and debugging. * Experience with infrastructure automation tools (Puppet, Ansible). * Solid scripting and automation skills with a developer mindset. * Familiarity with Git and code-based deployment workflows. * Ability to work in a fast-paced environment where priorities shift frequently. * Excellent problem-solving skills, curiosity, and ability to work without a predefined solution path. Nice to Have: * Knowledge of ServiceNow platform. * Experience writing infrastructure tests or using test frameworks in a dev-oriented capacity. * Background working on developer platforms, DevOps tooling, or internal automation systems. * Exposure to infrastructure-as-code tools (Terraform, Ansible) from a software-centric perspect JV20 For positions in this location, we offer a base pay of $163,600 - $286,300, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.
$163.6k-286.3k yearly 23d ago
Sr Advisory Solution Consultant
Servicenow, Inc. 4.7
Servicenow, Inc. job in Seattle, WA
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. As a **Sr Advisory Solution Consultant** within our Core Enterprise Solution Consulting team, you will have the opportunity to join our industry's best and brightest talent. This is a tight-knit team of innovative leaders who are hungry, humble and see our customer's biggest challenges as their greatest opportunities. In this role, you will have a major impact on our goal of becoming the defining enterprise software company of the 21st century by driving the hyper-growth of your Retail and Hospitality business. As a Core Solution Consultant, you will be responsible for driving revenue across all our Solutions with our most strategic accounts by leading and partnering across a broad deal team that includes Sales, Solution Specialists, Business Value Consultants, Product Management, Customer Success and our Executive Team. **What you get to do in this role:** You will quarterback the executive solution and deal strategy across a broad deal team with our largest customers. You will be accountable for developing, positioning and presenting industry-specific solutions and articulating how customers will realize the value of those solutions during sales cycles to achieve their goals, as well as our sales goals, within your business. **Some of the Key Mindsets and Behaviors to be successful in this role include:** + Operating as the general manager of your business + Embodying servant leadership + Cultivating a growth-mindset + Staying business-outcome focused + Obsessing over customer success + Leading with empathy + Operating with urgent curiosity + Winning as a team **Some of the Key Activities to be successful in this role include:** + Driving the revenue growth of your business as an industry, functional and technical expert + Leading solution strategy and deal strategy at an account level across a broad deal team + Developing and maintaining executive (C-Level) and line of business (Director level) customer relationships + Leading discovery to clearly define customer challenges + Delivering best-in-class solution demonstrations and presentations to align the value of our solution with customer needs + Articulating how customers will adopt our solution to realize the value of their investment + Continuously learning about product innovations + Acting as an industry thought leader + Providing feedback to product development on how we can innovate our products to drive greater value to customers + Supporting marketing events including executive briefings, conferences, user groups, and trade shows **To be successful in this role you have:** + Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. + 7+ years of solution consulting or sales engineering experience + Proficiency in leading SaaS solutioning and sales in enterprise accounts + Experience working in a team-based, hyper-growth environment + Sales acumen, to drive best-practice sales execution with you sales counterpart + Proficient in building strong trust relationships with decision-makers and senior VP-level budget owners + Experience working collaboratively with product management, product marketing, partners, and professional services + Experience with the ServiceNow platform a plus + Experience in the Retail industry a plus + **Highly prefer this candidate be based in Bentonville, AR, Dallas, TX or Seattle Metro area.** + Solution Consulting certifications in Demo2Win, Inspire2Win, Toastmasters a plus + Experience advising on delivery and value realization post-sale a plus + Travel, as necessary **Work Personas** We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here (************************************************************************************************************************************* . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. **Equal Opportunity Employer** ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. **Accommodations** We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. **Export Control Regulations** For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
$108k-144k yearly est. 18d ago
Lead ServiceNow Solution Architect
Servicenow, Inc. 4.7
Servicenow, Inc. job in Seattle, WA
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. What you will do: We are seeking a strategic and visionary Lead Solution Architect (LSA) to serve as a trusted advisor, guiding our clients and internal teams through complex technical transformations. The LSA will own the long-term architectural vision and adoption strategy, bridging the gap between pre-sales and post-sales to ensure seamless solution delivery and measurable business impact. **Key Responsibilities:** · Act as a trusted advisor to executive stakeholders, building confidence and aligning technical vision with business objectives. · Leverage deep industry knowledge to tailor innovative technical strategies and solution recommendations that address client-specific challenges. · Bridge pre-sales and post-sales activities by tailoring architectures, leading proof of concepts (POCs), demos, and defining architectural roadmaps that ensure successful solution adoption and value realization. · Deploy extensive platform and cross-workflow expertise to drive company-wide digital transformations. · Help customers harness AI and platform capabilities to achieve measurable business outcomes. · Translate complex business goals into actionable, scalable technical architectures with clearly defined ROI. · Lead high-level discussions with C-level executives to align architectural decisions with broader transformation strategies. · Collaborate with AI Solution Architects to support design, architecture, and POC development focused on enhancing the Account Executive (AE) experience, including skills and workflow optimization. **What Sets This Role Apart:** Unlike traditional Solution Consultants who focus primarily on pre-sales demos and solution validation, the Lead Solution Architect owns the long-term architecture and adoption strategy, ensuring end-to-end solution ownership and sustained client success. **To be successful in this role you have:** · 8+ years of experience in enterprise solution architecture, technical consulting, or pre/post-sales engineering roles. · Proven track record of designing and implementing complex enterprise-grade solutions, preferably in cloud, SaaS, or AI-driven platforms. · Experience engaging with executive-level stakeholders, including C-suite, on technology strategy and transformation initiatives. · Industry-specific experience in verticals such as TMT, Banking, Retail, Transportation, Energy, and/or Health Insurance · Certifications in cloud platforms (e.g., AWS Certified Solutions Architect, Azure Solutions Architect Expert, etc.). · Familiarity with enterprise AI platforms or low-code/no-code solutions. **Work Personas** We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here (************************************************************************************************************************************* . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. **Equal Opportunity Employer** ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. **Accommodations** We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. **Export Control Regulations** For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
$130k-177k yearly est. 49d ago
VP, Strategic Services, Agentforce Supply Chain
Salesforce.com, Inc. 4.8
Seattle, WA job
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. The VP, Strategic Services, Agentforce Supply Chain is a newly created, highly strategic senior executive role responsible for leading Salesforce Professional Services delivery across a defined portfolio of customers focused on Supply Chain and Manufacturing challenges in the AMER region. This leader will be a senior executive with a passion for growing world-class, high-performing teams and successfully delivering innovative professional services that leverage Agentic Enterprise capabilities. Leveraging existing tools and methodologies, as well as innovating new ways of working, the VP helps customers maximize their return on investment (ROI) and time-to-value using Salesforce. You will innovate, improve, and enhance our service and product delivery methodologies, driving more value for our customers while achieving the professional services strategic and financial objectives. This role requires a unique blend of cross-functional leadership, professional services experience with large-scale digital transformation, and a proven ability to build and scale services capabilities in a rapidly evolving, AI-driven environment. Key Responsibilities I. Strategic Vision & Innovation * Agentic Enterprise Playbook: Define, build, and scale the Agentic Enterprise Implementation Playbook, establishing the methodologies, best practices, and standards for deploying Agentforce and AI-driven solutions within complex customer environments. * Industry Delivery Framework: Drive organizational capability by establishing, governing, and operationalizing an industry-tailored expertise playbook. This framework must effectively synthesize insights on industry-specific pitfalls, articulate solution patterns, and define value delivery metrics necessary to ensure high-velocity, high-quality professional services across the Agentforce Supply Chain portfolio. * AI Transformation Content: Own the development of compelling content and narratives necessary to convince C-level buyers and stakeholders that Salesforce possesses the expertise and capabilities required for successful, transformative Supply Chain and Manufacturing projects. * Innovation & Methodology: Innovate and enhance service and product delivery methodologies to drive greater customer value, faster time-to-value, and more predictable financial performance. II. Executive Delivery & Stakeholder Management * C-Level Relationships: Establish, maintain, and expand C-level relationships with key customers in the Supply Chain and Manufacturing sectors, serving as the executive sponsor for the portfolio and ensuring alignment between customer strategy and Salesforce delivery. * Project & Program Oversight: Provide executive oversight for the planning, execution, and successful delivery of large-scale, complex Salesforce transformation projects, ensuring adherence to scope, timelines, and financial targets. * Strategic Partner Alignment: Partner closely with the Alliance & Channels team to ensure delivery quality and achieve joint go-to-market (GTM) alignment across the Agentforce Supply Chain portfolio. Serve as the primary subject matter expert (SME) and the executive face of Agentforce for Supply Chain, focusing on partner enablement, delivery governance, and scaling capabilities with strategic System Integrators (SIs). III. People & Operational Leadership * Team Leadership & Growth: Lead, mentor, and manage a high-performing team of technical and project management professionals, fostering a high-velocity, highly engaged culture focused on continuous skill development in the areas of AI, Agentic Enterprise, and Supply Chain domain knowledge. * Commercial Acumen: Manage the portfolio's profit & loss (P&L), ensuring accurate forecasting, consistent revenue delivery, and optimization of resource utilization. * Risk Management: Proactively identify, assess, and mitigate project and operational risks, ensuring issues are resolved effectively to maintain customer success and delivery integrity. Required Skills and Qualifications (Baseline Requirements) * 15+ years of progressive experience in Professional Services, Consulting, or Technology Delivery Leadership, with a significant focus on Enterprise-level transformations. * Proven executive experience (VP/SVP level) leading Professional Services delivery across a large portfolio or industry segment. * Demonstrated experience in building, scaling, and managing large professional services teams directly and through 3rd party consultants. * Track record of successfully selling and delivering solutions at the C-level and translating executive relationships into revenue and expanded partnerships. * Exceptional leadership, communication, strategic, and analytical skills, with a proven ability to operate effectively in a global, matrixed organization. * Proven ability to drive innovation in delivery methodologies and service offerings, particularly related to AI, automation, or Agentic Enterprise concepts. * Strong commercial awareness and ability to manage budgets, forecasts, and P&L effectively. * Ability to travel as required to meet with key customers and partners. Unleash Your Potential When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: ******************************************* to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $240,400 - $384,600 annually. Your recruiter can share more about the specific salary range for the job location during the hiring process. There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $262,900 - $420,600 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.
$120k-187k yearly est. Auto-Apply 45d ago
Principal Machine Learning Engineer - Evisort AI
Workday 4.8
Seattle, WA job
Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too. About the Team Join the Evisort AI team at Workday, which powers Document Intelligence AI and Workday's CLM and Contract Intelligence offerings. Our mission is to change the way business deals get done. We build ground breaking AI technology that can read and understand contract language to make every part of the deal-making process from drafting, negotiating, reviewing, approving, or managing the contracts happen faster, better, with reduced risks. We build AI first products, and automate manual work, freeing up our customers time and accelerating their businesses. You will be joining the Evisort AI team, which functions as a startup within Workday. This is your opportunity to build at the pace of innovation of a startup, while backed by the enormous support and impacting Workday's incredible customer base of 70M+ users. About the Role As a Principal Machine Learning Engineer, you will help develop tailored user experiences using advanced LLMs, Knowledge Graphs, personalization, and predictive analysis. You will collaborate with other engineers to deliver ML solutions across Workday's product ecosystem and utilize software and data engineering stacks to enable training, deployment, and lifecycle management of various ML models. You will develop and deploy new products at scale and leverage Workday's vast computing resources on rich datasets to deliver transformative value to our customers. In addition to contributing to feature and service development, you must have an approach of continuous improvement, passion for quality, scale, and security. You must be curious and prepared to question or challenge choices and practices where they don't make sense to you or could be improved. You also should have a product approach and strong intuition around how ML can drive a better customer experience. Lastly, a strong sense of ownership and teamwork are essential to succeed in this role. About You Basic Qualifications 10+ years experience as a member of a data science, machine learning engineering, or other relevant software development team building applied machine learning products at scale, including taking products through applied research, design, implementation, production, and production-based evaluation 4+ years of professional experience in machine learning and deep learning frameworks & toolkits such as Pytorch, TensorFlow 6+ years of professional experience in building services to host machine learning models in production at scale 3+ years of demonstrated experience working with large language models (LLMs), text generation models, and/or graph neural network models for real-world use cases 6+ years of proven experience with cloud computing platforms (e.g. AWS, GCP, etc.) Proven track record of successfully leading, mentoring, and/or managing ML Engineering teams, taking ownership of development lifecycle and sprint planning; fostering a culture of collaboration, transparency, innovation, and continuous improvement Bachelor's (Master's or PhD preferred) degree in engineering, computer science, physics, math or equivalent Other Qualifications: Stay up to date with advancements in AI, LLMs, RAG, autonomous agents and orchestration frameworks to drive innovation Deep understanding of statistical analysis, unsupervised and supervised machine learning algorithms, and natural language processing for information retrieval and/or recommendation system use cases Professional experience in independently solving ambiguous, open-ended problems and technically leading teams Excellent interpersonal and communication skills, with the ability to build strong relationships across teams and stakeholders Workday Pay Transparency Statement The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here. Primary Location: USA.WA.Seattle Primary Location Base Pay Range: $215,000 USD - $322,600 USD Additional US Location(s) Base Pay Range: $194,600 USD - $345,600 USD Our Approach to Flexible Work With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.
$120k-153k yearly est. Auto-Apply 24d ago
Entry Level Technical Support Engineer - Cloudability
IBM 4.7
Bellevue, WA job
**Introduction** We are seeking individuals with are passionate about technology, to provide complex support services of our SaaS solutions. Reporting to the Manager of Technical Support, this individual will work closely with our customers and Customer Success Managers to provide break-fix support, operational maintenance, and premium support services. This position is an integral part of IBM Cloudability's long-term relationship with its global customers, and the efforts put forth by this individual will directly impact the long-term success of the relationship. To succeed in this team, this individual must have the passion and energy to work cross functionally in a collaborative environment. **Your role and responsibilities** Cloudability support is a global 24/7 team whose mission is to provide our customers with world class support. We strive to go above and beyond for our customers ensuring their success using our Cloudability products. What You'll Do: * Support and maintain customers who have implemented the IBM Cloudability SaaS solution, resolving customer issues in a timely fashion. * Operational management of clients (e.g. helping loading new data, maintaining and validating dashboard/report outputs, etc...) * Build and maintain excellent relationships with clients and achieve the highest level of customer satisfaction. * Work as part of our extended support team in a startup atmosphere, doing whatever it takes to exceed customer expectations. * Use your business and technical analysis skills and knowledge of IT environments to solve complex issues and promote best practices. * Collaborate with other departments in the company to achieve customer satisfaction. **Required technical and professional expertise** * Exposure to technical support, system implementation/administration experience * 4 year degree in engineering, computer science, MIS, finance or equivalent preferred * Basic programming skills, e.g. HTML, SQL. **Preferred technical and professional experience** * Knowledge and application of relational database concepts. * Specific knowledge and application of IT services and financial management including budgeting cost allocations, capital & operating expense handling, program portfolio management, and application / infrastructure support. * Operational knowledge of IT infrastructure domains including data centers, network / communications, server utilization, virtual environments, storage, and application development & maintenance. * AWS, GCP, and/or Azure experience * Kubernetes experience * Strong analytical and problem solving skills. * Strong skills in data analysis/manipulation. * Self-starter - able to come up to speed on complex, difficult concepts with minimal assistance. * Ability to quickly context-switch between multiple complex work streams. * Instinctive ability to subdivide problems into basic components in order to efficiently pinpoint root cause of issues. * Client-focused attitude - a customer advocate. * Team player with solid communication and presentation skills. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
$85k-107k yearly est. 44d ago
Director of Product Management, Intelligent Process Automation - Platform & Integrations
Salesforce 4.8
Seattle, WA job
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Product Job Details Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Today, the global supply chain is plagued by manual, slow, and fragmented processes and data that force companies to rely heavily on email, spreadsheets and manual labor to manage complex, ever-shifting operational workflows. Agentforce for Supply Chain is reimagining the supply chain by empowering companies to collaborate and automate complex business processes on a single platform. As the Director of Product Management for Platform & Integrations, you will be vital in ensuring quality and trust are always at the forefront of the platform (e.g security, permissions). You will also be responsible for critical integration points to the platform. We are seeking a customer-obsessed team member with experience delivering enterprise products, passion for solving big problems with creative solutions, and commitment to speed and quality. Responsibilities: Feature Ownership: Own the feature lifecycle for specific components or minor feature tracks from discovery through launch and iteration. Technical Specification: Translate high-level strategic goals into clear, concise, and detailed Product Requirement Documents (PRDs), user stories, designs, and technical acceptance criteria for engineering. Execution: Act as the voice of the customer within the development process, managing the product backlog, prioritizing sprints, and driving consistent delivery using Agile methodologies. Customer & Market Research: Conduct detailed user interviews and quantitative analysis to deeply understand the pain points of supply chain operators and identify product opportunities. Cross-Functional Collaboration: Partner directly with Engineering and Design (UX/UI) to ensure technical feasibility and deliver intuitive, enterprise-grade user experiences. Required Qualifications: 10+ years of product management experience. Experience building external-facing products in enterprise B2B SaaS environments. Experience managing, developing, and scaling product management teams. Experience in robust permission models, integrations, and/or large-scale data governance. Excellent spoken and written communication with ability to present complex ideas in a clear, concise fashion to technical and non-technical audiences. Proven ability to collaborate with virtual and global cross-functional teams and work closely with engineering, design, and customer success. Rigor and consistency in managing product backlogs and executing delivery. Preferred Qualifications: A related technical degree. Familiarity with the Salesforce platform ecosystem (e.g., APIs, platform services). Ability to design features in Figma with little design support. Unleash Your Potential When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: ******************************************* to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $211,500 - $306,600 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $237,700 - $344,700 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.
$237.7k-344.7k yearly Auto-Apply 7d ago

ServiceNow jobs in Kirkland, WA - 296 jobs

AVP, Hyperscalers (MSFT)

Senior Staff Demand Planning

Principal ML Engineer: LLMs & Production at Scale

Sr. Director - AI Engineering

Sr Enterprise Account Exec - Starbucks

Success Architect Director

Product Marketing Director

Senior Functional Consultant for Workday CLM Evisort

Expert Lab Seller

ServiceNow Business Process Consultant

Software Development Engineer III / Senior Software Development Engineer - Full Stack

Growth Product Marketing Senior Manager

Senior Process Engineer - Cloud Infrastructure - Federal

Staff Systems Engineer - Hyperscaler

Sr Advisory Solution Consultant

Lead ServiceNow Solution Architect

VP, Strategic Services, Agentforce Supply Chain

Principal Machine Learning Engineer - Evisort AI

Entry Level Technical Support Engineer - Cloudability

Director of Product Management, Intelligent Process Automation - Platform & Integrations

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