ServiceNow jobs in Miami, FL - 71 jobs

Riverbed. Empower the Experience Riverbed, the leader in AI observability, helps organizations optimize their user's experiences by leveraging AI automation for the prevention, identification, and resolution of IT issues. With over 20 years of experience in data collection and AI and machine learning, Riverbed's open and AI-powered observability platform and solutions optimize digital experiences and greatly improves IT efficiency. Riverbed also offers industry-leading Acceleration solutions that provide fast, agile, secure acceleration of any app, over any network, to users anywhere. Together with our thousands of market-leading customers globally - including 95% of the FORTUNE 100 - we are empowering next-generation digital experiences. Position Title: Customer Success Manager ( Bi-Lingual English/French Speaking) Location: Home/Remote VA ( Reston area) NC( Raleigh area) East Coast preferred. Join Our Customer Success Organization As part of Riverbed's Customer Success team, you'll play a vital role in helping our customers realize the full value of the Riverbed platform. You'll guide customers through adoption and expansion, align on strategic business goals, and ensure long-term retention and satisfaction. Join a mission-driven company that's reinventing how IT delivers business outcomes. With Riverbed, you'll be part of a supportive team, a fast-evolving product, and a community focused on driving measurable success for the world's most respected brands. What you will do * Drive retention, satisfaction, and growth among Riverbed customers * Build strong, strategic relationships with IT and business stakeholders to understand evolving goals and challenges * Help customers implement and maximize value from Riverbed's real-user monitoring, app performance monitoring, and digital experience insights. * Monitor customer health and adoption metrics, proactively mitigating risk and identifying growth opportunities * Collaborate cross-functionally with Sales, Product, Engineering, Support, and R&D to deliver a world-class experience * Represent the voice of the customer internally and contribute to product feedback loops * Work remotely with travel 1-4 days a month for strategic on-site engagements, and yearly travel to France. What makes you an ideal candidate * Fluent in French is required for this role * 5+ years of experience in customer success, technical account management, or enterprise software consulting * Bachelor's degree required; advanced certifications in IT infrastructure or performance monitoring are a plus ( A-plus or Networking) * Level 1 or Tech Support also a plus * Proven ability to influence and engage across all levels of enterprise organizations, including IT leadership (CIOs, CISOs) and technical stakeholders * Strong knowledge in at least one of the following: endpoint management, SaaS/cloud app monitoring, network performance, ITSM integrations * Excellent communication, presentation, and project coordination skills * A passion for digital transformation, innovation, and learning new technologies-especially in the observability and DEM space What we offer Our employee benefits including flexible workplace policies, employee resource groups, learning and development resources, career progression pathways, and community engagement initiatives are some of the reasons why we have had great success in bringing in new talent. In addition, our global employee wellness programs are crafted to support the physical, emotional, and financial well-being of our employees. Benefits & Perks vary by Country. About Riverbed With a 20-year history of innovation, Riverbed is agile, yet proven, and we are disrupting the market with differentiated solutions that enable our customers to deliver secure, seamless digital experiences and accelerate enterprise performance While we are a 'customer-first' company, we are all about our people with a shared commitment to creating a global impact. We bring our best selves to work and pursue excellence, trust, and respect for one another. We welcome and encourage transparency and open communication throughout the company. We strive to be an inclusive, fair, and enjoyable workplace for our people globally and care about their wellbeing. We are committed to our people, partners, and customers while supporting the communities where we work and live. It's the Power of WE that binds us together. Riverbed is an equal employment opportunity/Affirmative Action (EEO/AA) employer and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, physical disability (including HIV and AIDS), mental disability, medical condition, pregnancy or child birth (including breast feeding), sexual orientation, genetics, genetic information, marital status, veteran status or any other basis protected by and in accordance with applicable federal, state and local laws. Check us out on:******************************* Tags #LI-SC1

**Introduction** A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio **Your role and responsibilities** The Oracle Cloud ERP Financials Lead Consultant is a key member of the Delivery Practice. A Consultant is expected to engage in activities in support of both successful project delivery and business development. These activities include the following: Job Responsibilities: Delivery * Serve as the Oracle Cloud ERP Financials Lead on projects through the full project life cycle: planning, configuration, design, build, testing, training, go-live and post-production support. * Working closely with client teams to understand their needs and offer solutions and design * Build up best practices within the Oracle Cloud ERP Financials solutions (e.g. General Ledger, Accounts Payables, Accounts Receivables, Expenses, Cash Management, Fixed Assets) * Design and build of reports to support the implementation Pre-sales/Sales * Facilitate initial discovery calls - assess and map customer needs to capabilities of the Oracle Cloud Financials applications * Support development of Proposals and Statements of Work * Conduct demos of Oracle Cloud Financials to prospective customers * Stay current with all service offerings - cross application, cross-geography * Stay current with Oracle products and offerings - attend conferences, webinars * Solution Architecture * Working closely with the Delivery Director and Sales Team, design and propose realistic, implementable solutions that incorporate client requirements, software capability and future directions. * Keep up with current releases, features and practices and share with team. * Act as senior client-facing advisor on designs and best practices. * Perform hands-on delivery of workshops, configuration, and other project tasks as necessary. * This Job can be Performed from anywhere in the US. **Required technical and professional expertise** * Post-secondary degree from an accredited institution (concentration in Finance or Accounting a plus) * 5-7 years of experience as a delivery consultant and at least 3 years' experience as a delivery Lead * Demonstrable experience with the Oracle Cloud ERP Financials Solutions * Excellent understanding of Financial Reporting requirements and practices * Experience with reporting tools (FRS, Smartview, OTBI) * Advanced knowledge and experience of MS Office (Word, PowerPoint, Excel) * Ability to work both as part of a team and independently with minimal instructions. * Excellent communication and presentation skills - verbal and written. * Strong time management and prioritization skills * Attention to detail. **Preferred technical and professional experience** * Excellent communication and presentation skills - verbal and written. You should be able to translate technical concepts and designs into non-technical language. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Introduction** A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio. **Your role and responsibilities** Business Transformation Consultants - HR Reinvention play a key role in helping clients modernize and transform their HR organizations through data, technology, and AI. In this role, you will design, analyze, and present insights across HR and related operational areas, creating high-quality deliverables with minimal supervision. You will learn, understand, and help promote IBM's Client Zero approach to AI adoption, enabling clients to begin or accelerate their digital transformation journeys in HR. What You'll Do * Contribute directly to the success of HR digital transformation initiatives * Gather and analyze requirements through primary and secondary research, interviews, workshops, and surveys * Apply consulting methodologies, AI capabilities, and best-of-breed technologies to solve complex client challenges * Translate data and insights into clear, compelling presentations for client stakeholders * Manage individual scope and deliverables in alignment with the Statement of Work (SOW), escalating risks or scope changes as needed * Build and maintain strong relationships with client and partner stakeholders * Create, reuse, and share intellectual capital and best practices to improve delivery quality and efficiency * Provide feedback to Product Management and Development teams based on client needs and implementation insights * Support critical deployments and assist Support teams during high-impact situations * Promote and apply quality processes, tools, and training across the team * Identify opportunities to improve operational efficiency and provide recommendations to leadership **Required technical and professional expertise** · Bachelor's or Master's in Business, HR, or Information Systems (or equivalent). · 7+ years of HR experience including large, complex programs and HR Tech or BPO initiatives. · Deep functional expertise in 2 or more HR CoEs such as Compensation, Benefits, Talent, Learning, Payroll, or Time Tracking. · Strong understanding of HR business process frameworks, operating models and business structures. · Demonstrated leadership in solution architecture or practice management. · Exceptional stakeholder management and communication skills. · Understanding of HR Systems such as Workday, ServiceNow, Phenom is a plus. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Introduction** A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience. **Your role and responsibilities** Currently, we are looking for a talented Oracle HCM Functional Support Lead to join our team! You will serve as a client-facing practitioner who sells, leads and implements expert services utilizing the breadth of IBM's offerings and technologies. A successful Consultant is regarded by clients as a trusted business advisor who collaborates to provide innovative solutions used to solve the most challenging business problems. You will work developing solutions that excel at user experience, style, performance, reliability and scalability to reduce costs and improve profit and shareholder value. Your primary responsibilities include - Responsible for analyzing and resolving functional and technical problems of supported applications including HR, ORC, Absence Management, OTL, Payroll, Talent Management and related modules - Provide subject matter expertise on one or more Oracle EBS and Cloud HCM modules - Ability to understand integrations with Oracle HCM modules or other suite of modules. - Ability to support multiple customers on HR, ORC, Payroll, OTL and related modules both in EBS and Cloud - Strong multi-tasking and client facing skills. This is a full-time position that can sit anywhere in the United States, with the ability to travel when safe. **Required technical and professional expertise** * Experience with Oracle Cloud Core HR, Performance Mgmt, Compensation, OTL, Redwood * 5-10 years' experience with 1 - 3 full life cycle implementations or support projects * Experience handling defects, enhancement requests, upgrades * Exposure towards Hire to Retire process * Understanding the integration between HR and Financial modules * Must be willing to work with team members in Offshore/Onshore for task delivery. * Must have ability to communicate with AST or Client team members as appropriate Orally and in writing * Possess business acumen and in depth understanding of HCM business operation flows * Ability to demonstrate industry specific solution rather than a standard solution. * Proficiency in Fast Formulas and how they interact with HCM modules is highly desirable * Capability to troubleshoot and provide quality problems resolution **Preferred technical and professional experience** * Ability to write basic queries for issue resolution is a plus * Able to work in a fast-paced environment with a diverse group of people IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Introduction** A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio **Your role and responsibilities** Consult on best practices on Oracle Cloud HCM policies Be an expert in the configuration of and management of the Oracle Cloud HCM (Core HR/Benefits/Compensation/ABM/OTL) applications Provide best-practice guidance on business processes and implementation Publish weekly status reports to the project management team Coordinate efforts between other Module resources to implement the best solution for the client Act as Oracle Cloud HCM SME to understand the business requirements and interpret them to appropriate configurations of the Oracle Cloud HCM modules Maintain system related processes and documentation and suggest changes to procedures Assist with continuous process improvement and provide insights into best practices Provide assistance in key system processes Work with technical streams and provide guidance on integrations, conversions and reports **Required technical and professional expertise** Bachelor degree (or equivalent experience) Minimum 5 years of experience as an Oracle Cloud HCM Lead with 5-7+ years of experience in implementing Oracle Cloud Expertise in Core HR, Benefits, Compensation, ideally experienced with Absence, OTL, Payroll modules also Experience with public sector clients like state governments, counties and cities, considered a plus Experience with monthly and quarterly patch testing/issue resolution, perform impact analysis and testing Ability to lead complete software development lifecycle including analysis, design, configuration, programming and unit testing Assist clients with business requirements and suggest changes for process improvements Ability to lead complete software development lifecycle including analysis, design, configuration, programming and unit testing Produce end-user documentation and facilitate knowledge transfer Demonstrate strong analytical skills, problem solving/debugging skills Able to work in a fast-paced environment with a diverse group of people Capable to work independently, take initiative with minimal supervision yet can participate as a team member with a willingness to help where needed Excellent verbal and written communication , active listening and interpersonal skills Organized and detailed oriented IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Introduction** A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio **Your role and responsibilities** Support client engagements to provide subject matter expertise in Oracle Cloud Financials implementations. Assume accountability for the solution design and the successful implementation of the full solution for on Oracle Cloud ERP Projects. May include hands-on development, design, prototyping and/or other efforts required to keep the project on a successful track. Ensure that the proposed solution meets the client's requirements, is architecturally complete, and all architectural risks are quantified within their assigned area. **Required technical and professional expertise** 10+ years ERP implementation experience Played a Senior Solution Architect role on a minimum of 2 full lifecycle Oracle Cloud implementation projects in the USA Public Sector domain (city/state/local/county government) experience considered an asset Knowledge and experience in GASB Accounting and Reporting, Encumbrance Accounting, Fund Accounting, Projects and Grants Accounting and Management IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Powering the world's payments ecosystem ACI powers the payments ecosystem - globally - and you power ACI. You'll innovate, collaborate, and grow - in an energetic technology culture with decades of proven success. ACIers - in all roles and levels - are truly your colleagues and many are your friends. Our size and reach allow you to see the global impact of your work. You are visible, your talents are valued, and you are empowered to shape the future of payments. The Principal Financial Analyst serves as a strategic finance partner and subject matter expert, driving financial accountability and decision-making across the organization. This role leads complex financial modeling, forecasting, and analysis efforts, and provides actionable insights to senior leadership. The analyst plays a key role in investment evaluations, acquisition activity, and long-term planning, while mentoring others and influencing enterprise-level financial strategy. Essential Duties and Responsibilities Drive financial accountability across business units by equipping managers with tools, education, and processes to understand the financial impact of their decisions. Lead financial decision-making support for operational teams, ensuring alignment with strategic goals. Prepare and analyze the most complex financial and operational reports on a monthly, quarterly, and annual basis. Conduct expert-level financial modeling and forecasting to support strategic planning, investment decisions, and business performance. Develop and maintain advanced costing models and present financial results and recommendations to senior leadership. Analyze operating results and financial positions, identifying trends, risks, and opportunities for improvement. Perform economic research and studies in areas such as rates of return, depreciation, working capital requirements, investment opportunities, and regulatory impact. Audit and validate financial data and statements, ensuring accuracy and compliance with internal and external standards. Lead cross-functional financial initiatives and enterprise-wide projects. Mentor and guide other analysts, fostering independent problem-solving and professional growth. Ensure compliance with corporate policies, including the ACI Code of Business Conduct and Ethics. Comply with Risk Management program requirements, including identification of risks, key controls, and control testing. Perform other duties as assigned. Qualifications (Education, Experience, Knowledge, Skills, and Abilities) Bachelor's degree in finance, Accounting, Economics, or related field; Master's degree preferred. Minimum of 12 years of progressive experience in financial analysis or planning roles. Expert-level proficiency in Excel (financial modeling) and PowerPoint. Database Management and Power BI experience Project Management Experience Deep understanding of finance principles, methodologies, and business operations. Experience with financial planning systems and data visualization tools Strong strategic thinking, analytical, and problem-solving capabilities. Excellent communication and influencing skills across all levels of the organization. Proven ability to lead initiatives independently and collaborate across functions. Licenses and Certifications In return for your expertise, we offer opportunities for growth, career development, and a competitive compensation and benefits package-all within an innovative and collaborative work environment. Are you ready to help us transform the payments ecosystem? To learn more about ACI Worldwide, visit our web site at ******************** and apply on our Career page at careers.aciworldwide.com - requisition #18430. ACI Worldwide is an AA/EEO employer in the United States, which includes providing equal opportunity for protected veterans and individuals with disabilities, and an EEO employer globally. Applicants must be currently authorized to work in the United States on a full-time basis. This position does not offer sponsorship for employment visa status or work permit now or in the future. Important Notice About Recruitment Scams Job seekers should be aware of ongoing recruitment scams where individuals or organizations impersonate legitimate companies to offer fake job opportunities. These scams often involve requests for personal information, payments, or interviews through unofficial channels. Please be cautious and verify any communications claiming to be from our company (******************** / @aciworldwide.com). The ACI Worldwide recruitment team will always follow official channels and will never request payment. #LI-LL1 #LI-Miami

**Introduction** A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio **Your role and responsibilities** Provide subject matter expertise and lead functional tracks on Oracle ERP Cloud Project Management for the modules Project Financials, Oracle Grants Management and Project Contract Billing. Provide solutions based on accounting principles and rules for the PPM modules Complete project tasks and deliverables as per established project timelines. Written deliverables should be of the highest quality as per established project templates Engage with clients and lead workshops to define business requirements Conduct gap analysis between delivered functionality and client requirements. Provide solutions to gaps along with recommended solution for the PPM modules Document Gaps, Issues and Solution Process Flows. Map customer's business process to Oracle Cloud PPM processes Configure Cloud PPM to align with customer's business processes Migrate customer financial data from Legacy to Oracle Cloud Applications Prepare the functional design for all technical objects in AST template along with documentation of the test criteria for each technical object Develop testing scenarios and day in the life scenarios for testing Lead testing events like unit, integration and acceptance testing for the PPM area. Tasks include finalizing scenarios with the client, prepping data for testing, providing the schedule for the events, coordination of completion of testing and ensuring accuracy in testing Facilitate knowledge transfer and business transformation Create RAID items as necessary per direction of the PMO, update the status on RAID items for items assigned and coordinate with the client for timely closure of items Be available during the client working hours using AST and Client communication tools for the project Work and engage with offshore AST counterparts, other module leads and technical team for project work Execute the project work based on AST and Client defined project process, project execution methodology and templates **Required technical and professional expertise** What You'll Bring: Minimum of 3-5 years of ERP implementation experience on Cloud Applications. Preferably at least one City or County Client with exposure to Grants Accounting, Budgetary Controls and Encumbrance Accounting Demonstrated ability to provide subject matter expertise in Oracle Cloud ERP Project Portfolio Management (PPM) modules Project Financials, Oracle Grants Management and Project Contract Billing. Hands on experience in configuring and transaction processing on the PPM modules Exposure to SCM, Financial applications, Project Management, Project Scheduling, Resource Management and Task management is a plus Completed 2+ full cycle implementations as the Lead Consultant Oracle Cloud PPM Applications Experience in Business Process Consulting, problem definition, facilitating global design workshops, business process analysis, providing subject matter guidance, system integration testing, training and production deployment Able to work in a fast-paced environment with a diverse group of people Able to effectively collaborate with customers, PMO, onsite & offshore team Capable to work independently, take initiative with minimal supervision yet can participate as a team member with a willingness to help where needed Ability to communicate through remote tools effectively Excellent verbal and written communication, active listening and interpersonal skills 4-year Bachelor degree (or equivalent experience) Ability to travel as per project and organizational needs IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Kaseya is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya's best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve. Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya's culture. Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers. About the Role Kaseya is seeking a seasoned Director of Technical Program Management (TPM) to lead strategic, cross-functional technical initiatives that accelerate innovation across it's product lines. This leader will drive alignment between engineering, product, security, operations, customer success, and go-to-market teams, ensuring predictable and high-quality delivery across a complex, fast-growing, global organization. This role is ideal for someone who thrives in high-scale SaaS environments, understands enterprise IT operations and MSP workflows, and can bring operational rigor to multi-product, multi-team technology programs. Key Responsibilities Technical Program Leadership Own end-to-end delivery of large-scale, multi-quarter programs spanning cyber security, IT automation, cyber resilience, and platform modernization. Define program scope, technical dependencies, timelines, and execution frameworks in coordination with engineering and architecture teams. Drive governance, program dashboards, OKRs, and reporting mechanisms that create transparency for executives and global teams. Cross-Functional Alignment Work closely with Product Management to translate business priorities into executable technical plans aligned to Kaseya's product roadmap. Partner with Engineering leaders to define scalable architectures, standardized delivery workflows, and cross-product integration strategies. Collaborate with Security, Cloud Ops, Compliance, and Support teams to ensure releases are secure, reliable, compliant, and ready for customer adoption. Coordinate with M&A integration teams to rapidly align newly acquired products into Kaseya's platform ecosystem. Team Leadership & Development Lead, grow, and mentor a team of Technical Program Managers across global offices, building a culture focused on execution excellence, accountability, and operational rigor. Establish TPM best practices, tools, templates, and communication models that scale across a distributed engineering environment. Coach TPMs on technical depth, stakeholder management, and program orchestration skills. Operational Excellence Introduce and enforce delivery processes that improve predictability, quality, speed, and cross-team collaboration. Identify risks, bottlenecks, and systemic issues, driving proactive mitigation strategies and long-term improvements. Champion process automation, release readiness, and continuous improvement across Kaseya's engineering organization. Executive Communication Provide crisp, data-driven program updates to C-level executives, including risks, decisions needed, and impact to roadmap commitments. Drive cross-functional decision-making with clarity, urgency, and business-oriented thinking. Required Qualifications 15+ years experience leading technical programs, engineering initiatives, or enterprise product implementations. 10+ years managing technical or program teams in fast-paced software development environments. Demonstrated success delivering complex, distributed software programs across multiple teams and geographies. Excellent communication and negotiation skills, with the ability to influence senior leaders and align diverse teams. Preferred Qualifications Strong background in SaaS, cybersecurity, enterprise IT systems, or MSP-focused platforms. Join the Kaseya growth rocket ship and see how we are #ChangingLives ! Additional information Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.

**Introduction** A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio **Your role and responsibilities** Currently, we are looking for a highly experienced, team-oriented Oracle Cloud Payroll Functional Lead to join our talented consulting team. This is a US based, full-time position, with travel to customer sites as needed. What You'll Do: Consult on best practices on Oracle Cloud Payroll policies Be an expert in the configuration of and management of the Oracle Cloud ERP Payroll applications Provide best-practice guidance on payroll business processes and implementation Support the definition and validation of various payroll related conversion activities **Required technical and professional expertise** Bachelor degree (or equivalent experience) Minimum 5 years of experience as an Oracle Cloud Payroll Lead with 2-4 years of experience in implementing Oracle Cloud Experience with public sector clients like state governments, counties and cities, considered a plus Applicants with hands-on experience with Oracle HCM Cloud Tools such as HCM Extract, HDL, PBL experience are preferred IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Introduction** A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio **Your role and responsibilities** Provide PMO and Project Management support, serving as the primary liaison to Sonu and AST project teams. This role involves overseeing multiple project workstreams and collaborating closely with project managers, account managers, and delivery leadership to ensure successful execution of client engagements. Responsibilities * Lead and coordinate multiple project teams, ensuring alignment with overall business and delivery objectives. * Define project scope, objectives, and priorities in collaboration with executive and delivery leadership. * Direct the development, integration, and delivery of project milestones and key deliverables. * Monitor project progress, performance metrics, and staffing requirements to ensure efficiency and timely delivery. * Provide leadership and strategic insight in structuring and managing large-scale client engagements-typically multi-year contracts involving multiple subcontractors and complex project phases. * Promote collaboration, transparency, and accountability across cross-functional teams. **Required technical and professional expertise** Qualifications & Experience * Minimum of 15 years of consulting experience or equivalent, including at least 6 years of project or program management experience within consulting firms supporting public sector clients. * Proven background in ERP and HCM SaaS applications, preferably with Oracle Cloud solutions. * Prior experience in one or more of the following roles: Solution Architect, Business Development Manager (consultative selling and deal closing), or Project Manager. * Demonstrated ability to lead complex, large-scale implementations and collaborate effectively with executive stakeholders. **Preferred technical and professional experience** Create up to 3 bullets max. You can get inspired by this example below. Cloud Market Knowledge: Ability to develop cloud market knowledge to become a trusted client advisor (training on IBM's Hybrid Cloud offerings will be provided). IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Introduction** A career in IBM Software means you'll be part of a team that transforms our customer's challenges into industry-leading solutions. We are an infinitely curious team, always seeking new possibilities, and dedicated to creating the world's leading AI-powered, cloud-native software solutions. Our renowned legacy creates endless global opportunities for our network of IBMers. We are a team of deep product experts, ensuring exceptional client experiences, with a focus on delivery, excellence, and obsession over customer outcomes. This position involves contributing to HashiCorp's offerings, now part of IBM, which empower organizations to automate and secure multi-cloud and hybrid environments. You will join a team managing the lifecycle of infrastructure and security, enhancing IBM's cloud solutions to ensure enterprises achieve efficiency, security, and scalability in their cloud journey. **Your role and responsibilities** Strategic Account Manager is an outside sales position responsible for developing, managing, and closing business within accounts in our Strategic Accounts segment. The role is responsible for driving the sales cycle from prospect to close, selling the complete HashiCorp software suite to named key accounts and ensuring adoption and consumption of our solutions! HashiCorp's Go to Market strategy is described as ALEER, which stands for Adopt, Land, Expand, Extend, and Renew. The strategic accounts sales team is responsible for Landing new logos, Expanding the initial use case, Extending into new solutions, and Renewing existing contracts! ● Engage new and existing strategic enterprise accounts to demonstrate how they can be more successful with our technology portfolio ● Proactively and efficiently lead resources with dedicated teams, virtual teams, partners, and executive staff around sales opportunities to ensure successful outcomes ● Lead sophisticated enterprise sales campaigns with multiple prospect engagement points in Development, IT Operations, and Security Operations ● Align the overall HashiCorp solution to the customer's business needs, challenges, and technical requirements ● Execute solution and value selling to existing customer base and new prospects ● Articulate and evangelize the vision and positioning of both the company and products ● Build a healthy pipeline of revenue and new logos for your target accounts ● Accurately forecast business on a weekly cadence ● Accurately qualify opportunities based on MEDDPICC ● Effectively connect with management, legal and deal desk to ensure proper execution of documents and correct process and follow instructions or recommendations set by these teams and company management **Required technical and professional expertise** ● Experience in Security, Open Source software business models, proficiency in Cloud and Infrastructure software is a minimum requirement ● Extensive strategic sales and strategic customer development experience with a track record of closing enterprise deals ● Excellent operational discipline, crafting and completing quarterly and annual business plans and forecasting. ● Strong executive presence, interpersonal skills, and credibility ● Experience working for a high growth company where critical thinking and problem solving were required on daily basis to help contribute to significant business decisions ● Proven track record of consistently meeting or exceeding assigned annual/quarterly goals and targets ● Outstanding Salesforce and Clari hygiene along with proficiency using Gong, Outreach, Slack, and Tableau **Preferred technical and professional experience** . IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk. Your role and responsibilities We are in search of a skilled Consultant Data Engineer to join our expanding team of experts. This role will be pivotal in the design and development of Snowflake Data Cloud solutions, encompassing responsibilities such as constructing data ingestion pipelines, establishing sound data architecture, and implementing stringent data governance and security protocols. The ideal candidate brings experience as a proficient data pipeline builder and adept data wrangler, deriving satisfaction from optimizing data systems from their foundational stages. Collaborating closely with database architects, data analysts, and data scientists, the Data Engineer will play a crucial role in ensuring a consistent and optimal data delivery architecture across ongoing customer projects. This position demands a self-directed individual comfortable navigating the diverse data needs of multiple teams, systems, and products. If you are enthusiastic about the prospect of contributing to a startup environment and supporting our customers in their next generation of data initiatives, we invite you to explore this opportunity. As of April 2025, Hakkoda has been acquired by IBM and will be integrated in the IBM organization. Your recruitment process will be managed by IBM. IBM will be the hiring entity This role can be performed from anywhere in the US. Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise * Bachelor's degree in engineering, computer science or equivalent area * 3+yrs in related technical roles with experience in data management, database development, ETL, and/or data prep domains. * Experience developing data warehouses. * Experience building ETL / ELT ingestion pipelines. * Proficiency in using cloud platform services for data engineering tasks, including managed database services (Snowflake and its pros and cons vs Redshift, BigQuery etc) and data processing services (AWS Glue, Azure Data Factory, Google Dataflow). * Skills in designing and implementing scalable and cost-effective solutions using cloud services, with an understanding of best practices for security and compliance. * Knowledge of how to manipulate, process and extract value from large disconnected datasets. * SQL and Python scripting experience require, Scala and Javascript is a plus. * Cloud experience (AWS, Azure or GCP) is a plus. * Knowledge of any of the following tools is also a plus: Snowflake, Matillion/Fivetran or DBT. * Strong interpersonal skills including assertiveness and ability to build strong client relationships. * Strong project management and organizational skills. * Ability to support and work with cross-functional and agile teams in a dynamic environment. * Advanced English required. ABOUT BUSINESS UNIT IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet. YOUR LIFE @ IBM In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: * Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being * Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs * Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law * Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals * Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship. The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

**Introduction** A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio. **Your role and responsibilities** The Oracle Cloud Service Delivery Manager (SDM) is responsible for the end-to-end delivery, stability, and continuous improvement of Oracle Cloud services, including OCI, Oracle SaaS (ERP, HCM, SCM), and Oracle PaaS. The role ensures services meet SLAs, security, compliance, and business objectives while providing a high-quality customer experience. The SDM acts as the primary interface between customers, Oracle, engineering teams, and business stakeholders. Key Responsibilities * Own end-to-end service delivery for Oracle Cloud services (OCI, SaaS, PaaS) * Manage SLAs, OLAs, KPIs, and service reviews * Lead incident, problem, and change management aligned with ITIL processes * Conduct root cause analysis and drive preventive actions * Coordinate with Oracle Support (SRs, Sev-1 escalations, MOS) * Manage customer expectations, escalations, and communications * Present service performance, risks, and improvement plans to leadership * Ensure compliance with enterprise security, regulatory, and audit requirements * Enforce Oracle Cloud governance standards and controls * Monitor and optimize Oracle Cloud costs (OCI cost management, tagging, budgets) * Support licensing, contracts, renewals, and ULA discussions * Identify automation and operational efficiency opportunities * Conduct regular governance meetings with you to review open issues and escalated support requests, answer questions, provide metrics on support and change requests, and escalate solutions to problems * Assist with coordinating upgrade and migration plans, when necessary. This role can be performed anywhere in the US. **Required technical and professional expertise** Technical Skills * 8+ years of experience in Oracle Cloud or service delivery roles * Strong hands-on knowledge of Oracle Cloud Infrastructure (OCI) * Experience with Oracle SaaS (ERP, HCM, SCM) and/or Oracle PaaS * Understanding of Oracle databases, middleware, and integrations * Familiarity with Oracle Cloud networking, IAM, security, and monitoring * Experience using Oracle Support (MOS), SR management, and escalations * Proven experience in service delivery or managed services environments * Strong ITIL process knowledge (Incident, Problem, Change, Release) * Experience with ITSM tools (ServiceNow, Remedy, Jira, etc.) * Excellent stakeholder and customer-facing communication skills * Strong leadership, coordination, and escalation management abilities * Ability to balance technical depth with business priorities * Structured, detail-oriented, and proactive mindset Able to travel per project and organizational needs. **Preferred technical and professional experience** * Oracle Cloud Infrastructure (OCI) certifications * ITIL (Foundation or higher) * PMP / Agile / SAFe (optional) IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical. **What you get to do in this role:** + Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales + Oversee client relationship mapping to the account team, orchestrating an account strategy while leading across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.) + Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap + Identify the right specialist/ support resources to bring into a deal, at the right time **To be successful in this role you have:** + **Candidate must reside in South Florida** + **Experience selling into State & Local Government accounts required** + Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. + 10+ years of sales experience within software OR solutions sales organization + Experience establishing trusted relationships with current and prospective clients and other teams + Experience producing new business, negotiate deals, and maintain healthy C-Level relationships + Experience achieving sales targets + The ability to understand the "bigger picture" and our plans around IT + Experience promoting a customer success focus in a "win as a team" environment + Willingness to travel up to 50% **Work Personas** We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here (************************************************************************************************************************************* . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. **Equal Opportunity Employer** ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. **Accommodations** We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. **Export Control Regulations** For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

**Introduction** A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio **Your role and responsibilities** Lead end-to-end Oracle Source to Pay implementations, covering Procurement, Sourcing, Supplier Qualification, Supplier Portal, Self-Service Procurement, Accounts Payable, and integrations with Financials and Supply Chain modules. Act as a subject matter expert, advising clients on best practices, process optimization, and solution design for Oracle Cloud Procurement and Payables. Drive requirements gathering, process validation, solution design, and configuration of Oracle Cloud S2P applications. Lead cross-functional teams, collaborating with Finance, Supply Chain, IT, and Procurement stakeholders. Ensure smooth system integration with other Oracle Cloud modules and third-party applications. Oversee and execute key project phases, including Conference Room Pilots (CRP), UAT, Go-Live, and Hypercare support. Provide leadership in data migration, system testing, and user training for Oracle S2P solutions. Mentor junior consultants and contribute to knowledge-sharing initiatives within the organization. Address complex system issues, perform root cause analysis, and implement process improvements. **Required technical and professional expertise** 10+ years of overall Oracle ERP experience with at least 5+ full-cycle implementations in Oracle Cloud Procurement, Sourcing, and Accounts Payable. 4+ years of experience in Oracle Cloud Applications with a focus on Source to Pay (S2P) modules. **Preferred technical and professional experience** Deep understanding of supplier lifecycle management, procurement processes, invoicing automation, and financial integration. Hands-on experience configuring Oracle Procurement Cloud, including Approval Workflows, Procurement Contracts, and Supplier Management. Strong knowledge of Oracle Cloud security roles, data access models, and reporting tools (OTBI, BI Publisher, SQL). Ability to manage complex integrations, working with middleware and third-party systems. Excellent communication, stakeholder management, and team leadership skills. Oracle Cloud Procurement or Financials certification is a plus. Experience with Enterprise Architecture, MDM projects, and integrations with Oracle or non-Oracle MDM solutions. Strong problem-solving skills with a strategic mindset and the ability to drive process improvements. Prior experience in a professional services environment. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Introduction** A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio **Your role and responsibilities** Support client engagements to provide subject matter expertise in Oracle Cloud Financials implementations. Assume accountability for the solution design and the successful implementation of the full solution for on Oracle Cloud ERP Projects. May include hands-on development, design, prototyping and/or other efforts required to keep the project on a successful track. Ensure that the proposed solution meets the client's requirements, is architecturally complete, and all architectural risks are quantified within their assigned area. **Required technical and professional expertise** 10+ years ERP implementation experience Played a Senior Solution Architect role on a minimum of 2 full lifecycle Oracle Cloud implementation projects in the USA Public Sector domain (city/state/local/county government) experience considered an asset Knowledge and experience in GASB Accounting and Reporting, Encumbrance Accounting, Fund Accounting, Projects and Grants Accounting and Management IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Kaseya is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya's best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners ************************* a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve. Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to ************** and for more information on Kaseya's culture. Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers. Role Summary The Director of Strategic Accounts is responsible for leading and scaling engagement with MSP aggregators and multi-entity strategic customers. This role oversees strategy, execution, and outcomes for a defined portfolio of high-value accounts, with a focus on customers influenced by private equity, M&A activity, and portfolio complexity. This position provides leadership to Strategic Account Managers and serves as the primary escalation point for complex commercial, operational, and customer-facing initiatives. Key Responsibilities Own strategy and performance for assigned aggregator and multi-entity Strategic accounts Lead, coach, and develop Strategic Account Managers supporting these accounts Establish executive-level relationships with customer leadership, including operational and technical stakeholders Drive expansion, standardization, and retention initiatives across multi-entity environments Provide oversight and guidance on deal strategy and commercial positioning Serve as the primary escalation point for Strategic account issues and opportunities Manage MDF planning and execution for assigned Strategic initiatives Partner cross-functionally with internal teams to align resources and outcomes Qualifications Required 8+ years of experience in software or cybersecurity sales environments Prior people leadership experience within sales or account management teams Experience managing complex, multi-stakeholder enterprise or strategic accounts Strong communication and executive presence Preferred Experience working with PE-backed organizations, MSPs, or M&A-driven customers Background in cybersecurity, IT services, or SaaS platforms Technical foundation through prior experience, education, or certifications Competencies Strategic account planning and execution Executive relationship management Deal strategy and forecasting discipline Cross-functional collaboration Escalation management and decision-making Join the Kaseya growth rocket ship and see how we are #ChangingLives ! Additional information Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.

Introduction A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio Your role and responsibilities Support client engagements to provide subject matter expertise in Oracle Cloud Financials implementations. Assume accountability for the solution design and the successful implementation of the full solution for on Oracle Cloud ERP Projects. May include hands-on development, design, prototyping and/or other efforts required to keep the project on a successful track. Ensure that the proposed solution meets the client's requirements, is architecturally complete, and all architectural risks are quantified within their assigned area. Required education Bachelor's Degree Required technical and professional expertise 10+ years ERP implementation experience Played a Senior Solution Architect role on a minimum of 2 full lifecycle Oracle Cloud implementation projects in the USA Public Sector domain (city/state/local/county government) experience considered an asset Knowledge and experience in GASB Accounting and Reporting, Encumbrance Accounting, Fund Accounting, Projects and Grants Accounting and Management ABOUT BUSINESS UNIT IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet. YOUR LIFE @ IBM In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: * Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being * Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs * Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law * Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals * Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship. The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.