ServiceNow jobs in Raleigh, NC - 69 jobs

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. **What you get to do in this role:** + Ensure SCs demonstrate relevance to customers, fully discover customers' business and technical problems, deliver the highest quality presentations and demonstrations, execute proofs of concept successfully and only when needed, comprehend and document the business value to be delivered, and ensure customer commitment to the ServiceNow solution + Develop team members according to the demands of the business and according to their individual professional goals + Develop and maintain a recruiting pipeline of potential SC candidates to meet future business demands + Work with regional sales managers to prioritize regional Solution Consulting efforts + Assign resources to sales opportunities, and consistently evaluate progress against goals + Assign resources as required to marketing and other efforts to support demand generation + Develop and deploy team training curriculums to meet the changing demands of the sales organization + Evaluate team members regularly through analysis of direct observation, peer feedback and sales feedback + Ensure proper alignment of resources and effective utilization of skill sets within the assigned region + Manage day-to-day activities such as resource scheduling conflicts, expense review and approval, activity reporting etc. **To be successful in this role you have:** + Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. + Experience working in a fast-growing IT environment including software, cloud, or customer experience of the same + 7 years' experience in presales + Experience managing presales teams as 1st line management + Understanding of standard approaches to coaching, mentoring and management of individual contributors + Ability to motivate and inspire a growing team of Presales Solutions Consultants + Experience in Value Based Selling or Solution Selling + A thorough understanding of the SaaS Market space, the provision of PaaS based solutions and a broad understanding of Service Management practices **Work Personas** We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here (************************************************************************************************************************************* . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. **Equal Opportunity Employer** ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. **Accommodations** We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. **Export Control Regulations** For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

**Introduction** A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences. IBM Consulting's Cybersecurity Services (CSS) team is looking for an experienced consulting leader to lead our Identity and Access Management (IAM) services across the Americas. **Your role and responsibilities** * GTM / Business Development / Sales * Develop and implement strategies, campaigns, and focused sales plays with IBM go-to-market (GTM) teams to increase overall pipeline and book of business for IAM services. * Enable and support GTM teams with qualifying and pursuing client opportunities. * Leverage and grow partnerships with strategic alliance partners and key OEM vendors to improve overall GTM execution, pipeline development, account planning, and opportunity conversion. * Lead proposals and RFP responses related to IAM. * Solution Design * Collaborate with internal teams, including security architects, consultants, and project managers, to propose end-to-end IAM solutions, system integration, transformation, and managed services. * Lead or influence the design of efficient and cost-effective IAM solutions, including identity governance and administration (IGA), privileged access management (PAM), authentication and authorization mechanisms, role-based access control (RBAC), non-human identities (NHI), customer IAM (CIAM), cloud infrastructure entitlement management (CIEM), etc. * Assist account teams with the development of strategic roadmaps and tactical action plans tailored to client needs, industry best practices, and regulatory compliance obligations. * Thought Leadership and Innovation * Participate in technical whiteboarding, workshops, posture assessments, and training / enablement sessions to educate clients on IAM concepts, implementation strategies, delivery models, proof-of-value (POV), ROI calculations, etc. * Contribute to articles, blogs, whitepapers, and presentations to showcase expertise in IAM and cybersecurity. * Assist with the commercialization and/or socialization of client-facing IBM AI assets, delivery frameworks, accelerators, and methods. * Stay abreast with IAM modernization, such as ZTA, ISPM, ITDR, advanced authentication methods, non-human identities (NHI), etc. and evaluate their potential applications for clients. * Technical Eminence * Lead and mentor IAM consultants and engineers, fostering a culture of cross-Market collaboration, continuous learning, and delivery excellence. * Participate and/or speak at industry conferences, client innovation days, internal/external IBM events to demonstrate IBM's leadership in IAM services. This job can be performed from anywhere in the US. **Required technical and professional expertise** * Bachelor's degree in information technology, cybersecurity, or a related field. * Excellent communication and interpersonal skills for stakeholder engagement. * Experience in engaging with CxOs / C-suite to become their trusted advisor. * Experience in designing / solutioning / implementing IAM solutions. * Comfortable developing IAM requirements and establishing IAM architectural designs. * Hands-on experience with delivering and leading large IAM projects. * Working knowledge of IAM technologies, frameworks, and standards. * Working knowledge of Identity-as-a-Service (IDaaS) solutions, including but not limited to: IGA, PAM, CIAM, CIEM, RBAC, cloud native IAM, etc. * Experience working with one or more of the below technologies: Microsoft Entra Verified ID, Active Directory, Azure IAM, AWS IAM, Saviynt, Okta, CyberArk, SailPoint, IBM Verify, Ping, etc. **Preferred technical and professional experience** * Master's degree or relevant certifications (e.g., CISSP, CISM, CISA) is nice to have. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Introduction** Join the world's leading software company for IT professionals. You will need a strong knowledge of how to navigate through a sales process, consultative selling skills and the ability to manage and focus in a complex and dynamic environment. We will help you grow your ability to sell large enterprise accounts as well as communicate and build internal relationships with a diverse range of personnel including senior sales executives, product management, field marketing and sales engineering teams. You will be expected to travel in support of your territory management plan a minimum of three times a year. Opportunities for career development are limitless on the back of a rapidly growing and evolving company. **Your role and responsibilities** * Own prospecting activities into your account base. * Develop and execute on a strong prospecting plan of attack, including call scripts, audience segmentation and approach. * Qualify interested candidates and arrange introductory conversations with customers and Field Sales, * Deliver sales presentation when necessary. * Track all relevant qualification and lead management activity using Salesforce.com (including calls, prospect pipeline, account notes, etc.) * Quickly learn the technical aspects of the product, effectively communicate the value proposition and be able to react to objections, competitive questions and other FAQs. * Provide business acumen for customers and strive to understand the business problem we are solving in order to best configure the solution and exceed customer expectations. * Collaborate successfully with Field Sales to optimize team selling productivity. * Provide value added market intelligence to the Sales, Marketing, Product, and Customer Success teams. **Required technical and professional expertise** * Demonstrated ability to deliver above expectation results in driving pipeline revenue opportunities for enterprise software level deals. * Demonstrated ability to conduct extensive cold calls and email campaigns and navigate org charts. * Excellent organizational, analytical, and problem-solving skills. * Creative tactics to reach the executive management of enterprise IT. * Team player with solid communication and presentation skills. * Strong skills in data analysis & sales tools use. * Ability to share best practices, continually improve processes and messaging, and provide clear and consistent reporting to Executive Management. * Ability to work independently & proactively in a dynamic and aggressive startup environment. **Preferred technical and professional experience** * 2-5 years plus experience in SaaS sales or telephone prospecting is preferred. * Experienced using Sales prospecting tools and CRM * Recent IT industry and/or enterprise selling experience is preferred. We are looking for someone who is excited to work in a fast moving, high growth company for an opportunity to drive revenue growth and advance a career in large enterprise sales. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Introduction** Working with a Worldwide team of Solution Architects, who design and build architectural solutions for real world problems across all Industries. The output being the blueprint for an implementation that meet specific business needs. Our Primary roles include: providing strategic guidance in the development process, making technical decisions regarding solutions and explaining how they will impact the organization. **Your role and responsibilities** Your role will be to help design and delivery required material to feed into this process. We require blueprint material highlighting repeatable architectural solutions. We need to ensure that what we produce covers AI, Agentic AI for products and it's role in future deliverables across not only our Automation Portfolio of products but encompasses other related areas like Data, Sustainability and Security. You will be working with Engineers to help feed information into the process and do develop a 'library' of reusable material in the for of whitepapers, assets and accelerators. **Required technical and professional expertise** 1. Background (courses or work experience) in LLM AI models and platforms (e.g. [1] watsonx.ai). 2. Background (courses or work experience) with conversational and agentic AI 3. Background (courses or work experience) with software development (Java) 4. Good communication and writing skills. 5. Ability to understand customer requirements and pain points and ability to apply AI to best address them References Visible links 1. ****************** **Preferred technical and professional experience** 1. Skills with Data Science and traditional AI/ML modeling evaluation (classification, regression) 2. Understanding of AI Governance 3. Experience in solution architectures IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Introduction** A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences. **Your role and responsibilities** We are seeking an experienced Senior Managing Consultant to join our Finance Transformation practice. The ideal candidate will bring domain expertise across core finance processes-Record to Report (R2R), Procure to Pay (P2P), Order to Cash (O2C), Financial Planning & Analysis (FP&A), Tax, and Treasury-and have a point of view on how emerging technologies, including agentic AI, will shape the future of finance. This role requires a leader who can engage with client stakeholders, design and deliver measurable business outcomes, and lead workstreams to drive end-to-end transformation initiatives. Key Responsibilities: * Lead finance transformation domain workstreams from strategy through execution, ensuring delivery of measurable value and sustainable outcomes. * Advise clients on optimizing finance operations across R2R, P2P, O2C, FP&A, Tax, and Treasury processes. * Have a forward-looking perspective on the future of finance, integrating digital, automation, and AI-driven solutions. * Shape and deploy agentic AI solutions that enhance decision-making, forecasting, and operational efficiency in finance. * Build trusted relationships with senior finance executives * Manage and mentor junior colleagues, fostering collaboration and professional growth. * Contribute to business development by leading proposals and supporting go-to-market initiatives. * Collaborate with internal stakeholders across technology, analytics, and change management to deliver holistic transformation programs. **Required technical and professional expertise** * 5+ years of experience in consulting, with a focus on finance transformation or related domains. * Strong understanding of end-to-end finance processes-R2R, P2P, O2C, FP&A, Tax, and Treasury. * Proven track record of leading workstreams on client engagements * Demonstrated experience interacting with client stakeholders * Familiarity with or hands-on experience implementing digital finance solutions * Strong communication, leadership, and problem-solving skills IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Introduction** As an Oracle Cloud Infrastructure (OCI) Data & AI Lead, you will be responsible for architecting, leading, and delivering innovative cloud data and AI solutions on Oracle Cloud. You will collaborate with clients to define data strategies, design scalable architectures, and implement analytics and AI/ML capabilities that drive business transformation. **Your role and responsibilities** Lead end-to-end design and implementation of Data and AI solutions on Oracle Cloud Infrastructure (OCI). - Architect and deploy solutions across Data Lakehouse, Data Warehouse, Data Integration, Analytics, and AI/ML workloads. - Work with OCI services such as Autonomous Database, Oracle Data Lakehouse, Data Integration, Data Flow, GoldenGate, Analytics Cloud (OAC), and AI Services. - Collaborate with cross-functional teams to integrate data and AI components across applications, infrastructure, and security layers. - Support pre-sales activities including client presentations, solution design, and proposal development. - Define best practices for cloud data architecture, governance, and MLOps. - Mentor project teams and guide clients on adopting AI and data-driven decision-making. This Job can be performed from anywhere in the US. **Required technical and professional expertise** - Strong expertise in OCI Data and AI services - Autonomous Database, OAC, Data Lakehouse, GoldenGate, Data Flow, and AI/ML tools. - Proven experience designing and delivering data pipelines, analytics models, and machine learning workflows. - Deep understanding of data architecture, governance, and integration frameworks. - Experience with GenAI, LLM-based solutions, and MLOps frameworks preferred. - Strong client-facing communication and solution advisory skills. - Experience leading large-scale cloud transformation projects. Travel: Up to 50% **Preferred technical and professional experience** . IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Introduction** At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk. **Your role and responsibilities** Hakkoda is a modern data consultancy that empowers data driven organizations to realize the full value of the Snowflake Data Cloud. We provide consulting and managed services in data architecture, data engineering, analytics and data science. We are renowned for bringing our clients deep expertise, being easy to work with, and being an amazing place to work! We are looking for curious and creative individuals who want to be part of a fast-paced, dynamic environment, where everyone's input and efforts are valued. We hire outstanding individuals and give them the opportunity to thrive in a collaborative atmosphere that values learning, growth, and hard work. Our team is distributed across North America, Latin America, and Europe. If you have the desire to be a part of an exciting, challenging, and rapidly-growing Snowflake consulting services company, and if you are passionate about making a difference in this world, we would love to talk to you!. Role Overview: Develop and train artificial intelligence tools to help automate processes for clients. Duties include designing and programming artificial intelligence systems, testing the machine learning tools and resolving issues with the algorithms and data to ensure the system works correctly. AI tools include chatbots, translations tools, predictive text and virtual assistants. Responsibilities: * AI Solution Design: Collaborate with cross-functional teams to design AI models and algorithms that solve business problems for clients. * Model Development: Build, train, and deploy machine learning models, natural language processing systems, and computer vision applications. * Client Engagement: Understand client requirements, present AI solutions, and work with clients to integrate AI technologies into their business processes. * Data Preprocessing: Clean, analyze, and prepare large datasets for machine learning and AI model training. * Implementation & Deployment: Implement AI solutions and ensure smooth deployment on cloud-based environments, ensuring scalability and performance optimization. * Cloud Management Strategies: Oversee and maintain a deep understanding of various services like AWS, Azure, and GCP. * Collaborative Problem Solving: Work with software development and IT teams to integrate AI models into production systems and ensure their continuous improvement. * AI Research & Innovation: Stay ahead of industry trends and emerging technologies in AI and data science, and leverage this knowledge to drive innovation within the organization * Documentation: Prepare detailed documentation for AI models, algorithms, and implementation processes to ensure knowledge transfer and scalability. Manage and enforce best practices for version control and collaboration tools, such as Github, Bitbucket, and Gitlab. As of April 2025, Hakkoda has been acquired by IBM and will be integrated in the IBM organization. Your recruitment process will be managed by IBM. IBM will be the hiring entity. This role can be performed from anywhere in the US. **Required technical and professional expertise** * Education: Bachelor's degree in Computer Science, Data Science, AI, or related field (Master's or Ph.D. is a plus). * Experience: * Minimum of 3-5 years of experience in AI engineering, machine learning, or related fields. * Experience working in a professional services or consulting environment is highly desirable. * Technical Skills: * Expert proficiency in Python, with experience in other programming languages highly valued. * Deep knowledge and practical implementation of advanced AI technologies, including Langchain, Vector Stores, etc. * Strong understanding of AI/ML algorithms (supervised/unsupervised learning, reinforcement learning). * Familiarity with cloud platforms (AWS, Azure, Google Cloud) for deploying AI models. * Experience with data analytics and data engineering tools (SQL, Hadoop, Spark). * Proven experience in planning, developing, and implementing complex data pipelines. * Soft Skills: * Strong communication skills with the ability to explain complex AI concepts to non-technical stakeholders. * Ability to work in a fast-paced, client-facing environment with attention to detail. * Strong problem-solving skills and the ability to think creatively to solve client challenges. . **Preferred technical and professional experience** * Knowledge of industry-specific AI applications (e.g., healthcare, financial services, supply chain, retail/CPG). * Experience with natural language processing (NLP) and computer vision technologies. * Previous experience in an Agile or Scrum environment. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk. Your role and responsibilities Are you a seasoned Product Manager with a proven track record of successful product ownership and growth? Colleagues regard you as someone who navigates customer outcomes, business impacts, and functional tradeoffs with unparalleled skill. Your communication style leaves team members feeling respected, heard, and understood. Now, imagine channeling your expertise to shape the technology of tomorrow-a force that powers the world around us and yields an impact to be proud of.As a cross-portfolio Product Manager for IBM, you will play a vital role in assisting with projects spanning the entire cloud portfolio. Your focus will be on product management process agility and optimization. You will collaborate with product owners and cross-functional teams. You will help curate insights from customers that flow into the Idea hub and engage the right product teams to progress them. You will innovate ways to help drive efficiency in our product management processes. This is an exciting opportunity to learn the ropes of product management in a fast-growing market, and to contribute to the success of our products. What You'll Do * Collaborate with the broader IBM product organization to help support the portfolio and business. * Become an expert in IBM's product management methodologies, design thinking and new product introduction. Support product teams in defining product requirements, user stories, and specifications * Collaborate with cross-functional teams (engineering, design, marketing, and sales) to ensure timely product delivery * Analyze competitors, market trends and customer feedback to identify new product opportunities Required education High School Diploma/GED Preferred education Bachelor's Degree Required technical and professional expertise * Pursuing a Bachelors or master's in computer science or computer engineering or any related field in Product Management. * Experience in Product Management or equivalent practical experience building or deploying products in a Cloud based software organization * Experience in implementing agile practices and design thinking * Strong written communication and presentation skills * Problem solving and Business Analysis skills * Ability to work 3 days a week from the office. Preferred technical and professional experience * Track record of high-quality, self-directed, timely execution, * Attention to detail. * Technical expertise and ability to communicate, work & build trust with stakeholders * Experience with Cloud & technology ABOUT BUSINESS UNIT IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing. YOUR LIFE @ IBM In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS Supplemental 1 employees may be eligible for up to 8 paid holidays, minimum of 56 hours paid sick time and the IBM Employee Stock Purchase Plan. IBM offers paid family medical leave and disability benefits to eligible employees where required by applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. We consider qualified applicants with criminal histories, consistent with applicable law. IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship. The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

**Introduction** As you have witnessed during your IBM experience, at IBM we have an amazing opportunity to transform the world with technology. By using the vast amounts of information available today to identify new patterns and make new discoveries. Join the forward-thinking teams at IBM solving some of the world's most complex problems - there is no better place to grow your career! **Your role and responsibilities** This position is for intern to full time conversions for starts in January 2026 and later. By applying to this position, you are applying to the same role for which you were a co-op or intern at IBM in 2025. **Required technical and professional expertise** Successful completion of a 2025 IBM Co-op or Internship IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Introduction** IBM Content Manager OnDemand (CMOD) is an enterprise content management (ECM) and report management solution for archiving and managing high volumes of documents, reports and other data. This role specializes in performing and enabling technical support for IBM Content Manager OnDemand. Successful candidates will provide advanced technical support assistance to customers using problem determination / problem source identification skills. They will utilize technical and negotiation skills in collaboration with development and other support organizations. This includes recommending and implementing improvements to existing technical support tools, procedures, and processes, contributing to department goals, and attaining organizational objectives through high customer satisfaction. Content Manager OnDemand is a critical component in the middleware stack and plays a key role in IBM's enterprise content management strategy. As a Customer Support Engineer, you will participate in the worldwide remote technical support team for our Content Manager OnDemand software. You will be part of an international team and organization that is distributed around the globe. You will act as a global team member contributing to seamless 24x7 "follow-the-sun" support for IBM's customers. You will be working with customers around the world. You will go beyond the industry standard technical support practices and will become an expert of the product, with a strong knowledge of the product internal components as well as how the solution is utilized by customers. Your top priority is always going to be customer success and customer satisfaction; by answering their technical questions and resolving their product related issues you will contribute to their success. This is going to be an excellent opportunity for you to work with the latest technologies and to grow your skills in one of IBM's key Content Manager products. You will be challenged to never stop learning, as we want you to grow for our customers, our company and finally for your own career. **Your role and responsibilities** The Content Manager OnDemand Software developer support engineer: · Provides technical support assistance to customers using problem determination/problem source identification skills. · Utilizes technical and negotiation skills in collaboration with other support operations/organizations to prioritize and diagnose problems to resolution. · Communicates action plans to the customer or IBM representative as appropriate. · Check in code and deliver fixes as needed. · May provide training for and mentor others on the team. · Contributes to department attainment of organizational objectives and high customer satisfaction. · Develop and maintain technical documentation, processes and troubleshooting guides. · Manages requests and priorities daily. · Configure Content Manager OnDemand environments for support and education. Your responsibilities Provide technical support assistance to customers using problem determination/problem source identification skills. Communicate action plans to the customer or IBM representative as appropriate. Review diagnostic information to assist in isolation of a problem cause (which includes interpreting traces). Provide technical support within established guidelines; demonstrating soft skills and technical skills that contribute to client satisfaction. Partner with other support teams and service units to provide seamless problem resolution that lead to delightful client perceptions, utilizing technical and negotiation skills. Recommend and implement new or improvements to existing technical support tools, procedures and processes. Contribute to department attainment of organizational objectives and high customer satisfaction. Demonstrate proficiency in the products supported by maintaining applicable technical certifications. May provide training for and mentorship for others on the team. Strong communication skills to interact with enterprise customers, understand their issues, and guide them to resolution. Ability to document findings, create knowledge base articles, provide fixes and contribute to support tooling. This job can be performed anywhere in the United States **Required technical and professional expertise** Over 5 years of hands-on experience with Product development. Strong experience working as a full-time software developer in C, C++ & Java. Solid understanding of software development lifecycle and tools. Experience in Operating systems (Windows/Linux/UNIX) administration and troubleshooting. Advanced skills in log analysis, trace interpretation, and root cause identification. Familiarity with database backends (DB2, Oracle, SQL Server) and their interaction with CMOD. Familiarity with APIs and SDKs used for CMOD integration (e.g., ODWEK, REST APIs). **Preferred technical and professional experience** CMOD architecture, components, and deployment models (distributed, z/OS and/or iSeries). Experience in CMOD configuration, including resource managers, application groups, library servers, and storage sets. Experience in CMOD performance tuning and capacity planning. Knowledge of CMOD indexing, retrieval, and archival processes. Ability to analyze and resolve issues related to ARS logs, ARSLOAD, ARSSOCKD, and ARSWWW. Experience in Computer Networks and Communication Experience with CMOD exits, user exits, and customizations. Experience supporting customers with enterprise-grade CMOD deployments with high availability and meeting SLA requirements. Knowledge of LDAP Experience with CMOD on Cloud or hybrid deployments. Exposure to enterprise content management (ECM) ecosystems including integration with external systems Demonstrated communication skills Analytical thinking, structured problem-solving techniques Strong positive customer service attitude with sensitivity to client satisfaction. Must be a self-starter, quick learner, and enjoy working in a challenging, fast paced environment. Strong analytical and troubleshooting skills, including problem recreation, analyzing logs and traces, debugging complex issues to determine a course of action and recommend solutions. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Introduction** A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio **Your role and responsibilities** The Oracle Cloud ERP Financials Architect is a key member of the Delivery Practice leadership team. A Practice Director will work with project teams to assist with client advisory, scoping of implementations, solution design and overall engagement advisory for projects within Cloud ERP Financials. These activities include the following: Job Responsibilities: Delivery * Lead the implementation of solutions in Oracle Cloud Financials ERP, providing oversight and hands-on contributions to the design, development and integration of the application. * Contribute to and support the enterprise design and integration solutions between Oracle Cloud ERP application and other enterprise systems. * Work closely and collaboratively with client stakeholders to understand their business requirements, provide strategic guidance and architect solutions that leverage the full capabilities of Oracle Cloud Financials. * Lead the design of comprehensive solutions leveraging expertise and the expertise of the team to ensure alignment with business needs and industry best practices. * Collaborate with the technical team to design and implement integrations between Oracle Cloud Financials and other 3rd party systems to ensure seamless data flow and operability. * Collaborate with cross-functional teams including but not limited to developers, analysts, workstream leads, project managers and Oracle to deliver successful outcomes. * With workstream leads, configure Oracle Cloud applications to meet requirements utilizing built-in features. * Working with the technical team, ensure that that performance of the application is optimized through fine tuning, monitoring and troubleshooting. * Conduct quality assurance reviews to ensure that the solution meets the function and technical requirements, security standards and business specifications. * Prepare functional documentation, including but not limited to architecture diagrams, designs specifications and user guides. * Build up best practices within the Oracle Cloud ERP Financials solutions (e.g. General Ledger, Accounts Payables, Accounts Receivables, Expenses, Cash Management, Fixed Assets) Pre-sales/Sales * Facilitate initial discovery calls - assess and map customer needs to capabilities of the Oracle Cloud Financials applications * Support development of Proposals and Statements of Work * Conduct demos of Oracle Cloud Financials to prospective customers * Stay current with all service offerings - cross application, cross-geography * Stay current with Oracle products and offerings - attend conferences, webinars * Working closely with the Delivery Director and Sales Team, design and propose realistic, implementable solutions that incorporate client requirements, software capability and future directions. * Keep up with current releases, features and practices and share with team. * Act as senior client-facing advisor on designs and best practices. * This Job can be Performed from anywhere in the US. **Required technical and professional expertise** * Post-secondary degree from an accredited institution (concentration in Finance or Accounting a plus) * 7-10 years of experience as a delivery consultant and at least 3 years' experience as a senior delivery lead or Solution Architect. Must be able to lead effectively and collaborate with cross-functional teams. * Deep understanding of Oracle Cloud Financials - GL, AP, AR, CM, FA, Expenses, Taxes. * Understanding of accounting processes and workflows and how it relates to the application and client business requirements. * Ability to analyze complex business processes, identify risks and issues and propose effective solutions using Oracle Cloud ERP. * Proficiency in configuring and customizing Oracle Cloud applications to meet specific client business requirements. * Advanced knowledge and experience of MS Office (Word, PowerPoint, Excel) * Ability to work both as part of a team and independently with minimal instructions. * Strong time management and prioritization skills * Attention to detail. **Preferred technical and professional experience** . * Excellent communication and presentation skills - verbal and written. You should be able to translate technical concepts and designs into non-technical language. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Introduction** A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences. **Your role and responsibilities** As an Engagement Manager, you will lead engagement activities on projects to ensure Marketing, Communication, or CSR strategy is at the foundation of work and creative quality standards are met. You will be accountable for the successful delivery of a portfolio of creative assets, managing relationships with cross-functional teams, and serving as both the internal and external liaison to translate business and creative needs into actions. Your primary responsibilities will include: - Manage Creative Asset Delivery: Oversee the development and delivery of creative assets, ensuring they meet the required quality standards and are aligned with the Marketing, Communication, or CSR strategy. This includes managing relationships with external agencies and global teams to meet in-market business needs. - Streamline Processes and Tools: Refine business processes, including the usage of tools to track and forecast financial and project objectives, to optimize efficiency and effectiveness. - Drive Communications and Approvals: Facilitate communications and approvals across cross-functional teams, ensuring that expectations are managed at both strategic and tactical levels. - Build Trust and Negotiate: Negotiate and build trust across the team by streamlining time, cost, and quality across multiple simultaneous work efforts. - Apply Learnings and Best Practices: Apply learnings from previous work to strengthen the team's ongoing performance and implement best practices to drive continuous improvement. - Refer to "Required Professional and Technical Expertise" section for list of additional detailed responsibilities. **Required technical and professional expertise** - Deep Expertise in Creative Asset Management: Proven experience in overseeing the development and delivery of creative assets, ensuring quality standards and alignment with Marketing, Communication, or CSR strategy. - Experience with Process Optimization: Demonstrated ability to refine business processes, including tool usage, to optimize efficiency and effectiveness in tracking and forecasting financial and project objectives. - Senior Client Management: Experience serving as primary liaison to executive sponsors, as well as business and technical stakeholders, translating complex technical solutions into business value and managing expectations through challenging project phases and scope changes. - Strategic Communication Management: Experience in facilitating communications and approvals across cross-functional teams, managing expectations at strategic and tactical levels. - Financial and Project Tracking: Experience with tools to track and forecast financial and project objectives, optimizing efficiency and effectiveness in creative asset delivery. - Large Team Leadership: Proven track record managing delivery teams of 10+ technical resources, including architects, data engineers, developers, and QA testers across multiple concurrent client engagements while maintaining quality standards and delivery timelines. - Crisis Resolution & Problem Solving: Demonstrated ability to quickly identify and resolve critical project blockers, including technical debt, performance issues, integration challenges, and vendor complications while maintaining client confidence and project momentum. - Scaled Agile Delivery Management: Proficiency in Agile frameworks (SAFe, Scrum) with experience leading sprint planning for multiple teams, managing cross-team dependencies, and implementing CI/CD practices that consistently deliver data platform projects on-time and within scope. - Cross-Functional Leadership: Proven ability to negotiate and build trust across teams, streamlining time, cost, and quality across multiple simultaneous work efforts. - Continuous Improvement Implementation: Experience in applying learnings from previous work to drive continuous improvement and implementing best practices to strengthen team performance. **Preferred technical and professional experience** - Global Team Collaboration: Experience working with global teams to meet in-market business needs, ensuring creative assets meet quality standards and align with Marketing, Communication, or CSR strategy. - External Agency Management: Experience managing relationships with external agencies to deliver creative assets, ensuring quality standards and alignment with Marketing, Communication, or CSR strategy. - Technical Data Platform Expertise: Hands-on experience with and/or solid understanding of cloud data warehouses (preferably Snowflake), ETL/ELT pipelines, modern data stack tools (dbt, Airflow), and API integrations with a strong understanding of data architecture and performance optimization. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Introduction A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences. Your role and responsibilities * Providing subject matter expertise working with Consulting Partners and Practice Leaders towards identifying and progressing Mainframe Modernization opportunities. * Providing subject matter expertise working with Consulting Partners and Practice Leaders towards identifying and progressing Mainframe Modernization opportunities * Creating pipeline via campaigns: defining, developing, executing and articulating business outcomes from campaigns targeted at Mainframe Modernization prospects * Understanding typical industry business processes and architectures * Establishing deep client relationships * Communicating effectively with technical and business audiences * Consultative selling with clients and sales teams to identify, qualify, define approach, and craft services solutions for Mainframe Modernization opportunities * Develop material using appropriate frameworks and models * Facilitate and support modernization discovery and solutioning workshops * Understand client's business objectives, challenges and current state * Create a vision of the future state and outline implementation approach * Define compelling business propositions for proposals and presentations * Highlight benefit, value creation, key risks and mitigation strategies * Identify and discuss issues with the client * Work with the client and IBM teams to develop solutions * Provide modernization solutions that increase clients' competitiveness, improve business operations, drive largest business benefit, and improve customer experience * Establishing credibility with clients and IBM team members based on Mainframe Modernization expertise * Effectively applying Mainframe Modernization techniques, patterns and tools Required education Bachelor's Degree Required technical and professional expertise This role will focus on project sales, including: * Identifying opportunities and increasing pipeline * Defining and executing sales campaigns for targeted accounts * Participating in pre-sales activities to gain client mind share * Assessing current client requirements and solutioning competitive offering * Developing and presenting business cases and proposals You are comfortable working in a matrixed organization, teaming and building trusted relationships with other service lines and business units within IBM to close deals. You have skills partnering and building trusted relationship with senior client contacts, including the CxO level. Preferred technical and professional experience * At least 10 years of experience in technical sales solutioning role * At least 5 years of experience with North American clients * At least 5 years of experience in application modernization consulting, spanning the spectrum of modernization patterns * Experience assessing client environments for modernization opportunities * Experience developing and presenting impactful sales collateral to clients and internally * At least 5 years of experience developing and refining services offerings * At least 5 years of experience in a solution generating role * At least 5 years of experience working with mainframe and distributed computing technologies including; COBOL, CICS, JCL, IDMS, Natural, C# , Java, and / or .NET * At least 3 years of experience in next gen technologies (e.g. Cloud, Microservices, API) * At least 3 years of experience selling management consulting services * At least 3 years of experience building C level client relationships * At least 3 years of experience facilitating workshops / meetings * Experience in Mainframe Application Development and/or DevOps * Solution or Architecture Certification on AWS, Azure, IBM Cloud or Google Cloud ABOUT BUSINESS UNIT IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet. YOUR LIFE @ IBM In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: * Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being * Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs * Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law * Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals * Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship. The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year. This position is eligible for participation in an IBM Sales Incentive plan. Actual incentive opportunity will be based on performance and the eligible Target Incentive, as addressed in the applicable plan, all of which is subject to change. The compensation range listed for this position is the IBM Reference Salary that is used when you are not actively participating in a sales plan. Your actual base pay plus incentive opportunity will be determined by the Incentive Plan assigned to you.

**Introduction** A career in IBM Software means you'll be part of a team that transforms our customer's challenges into solutions. Seeking new possibilities and always staying curious, we are a team dedicated to creating the world's leading AI-powered, cloud-native software solutions for our customers. Our renowned legacy creates endless global opportunities for our IBMers, so the door is always open for those who want to grow their career. IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive. **Your role and responsibilities** Key to the role: * Identify and gather required diagnostics required to debug SBI/SFG issues * Analyze complex technical problems using logs, thread dumps, and network traces * Collaborate with all stakeholders (customer, support, development teams and vendors) for issue resolution * Participate in on-call rotation for critical production support * Conduct root cause analysis and implement preventive measures * Train and transfer knowledge to a team of Support Engineers Java Application Development & Support * Developing and/or supporting Java-based enterprise applications * Experience with application servers (WebSphere, WebSphere Liberty) * Understanding of Java memory management and garbage collection Troubleshooting & Debugging Skills * Expert-level skills in analyzing Java stack traces and identifying root causes * Proficient in capturing and analysing Java thread and heap dumps using tools (jstack, IBM Thread and Monitor Dump Analyzer etc.) and OS commands * Experience analyzing application logs * Strong analytical skills to correlate multiple diagnostic sources (logs, thread/heap dumps, network traces, etc.) Network & Protocol Knowledge * Hands-on experience capturing and analyzing TCP dumps using Wireshark or tcpdump * Deep understanding of network protocols: HTTP/HTTPS, FTP/SFTP, AS2, SMTP * Ability to troubleshoot SSL/TLS handshake issues and certificate problems * Knowledge of network routing, firewalls, and load balancers in B2B contexts Diagnostics & Problem Resolution * Proven experience gathering comprehensive diagnostics (application logs, system logs, thread dumps, heap dumps, network traces) * Experience determining which diagnostics are required based on issue symptoms * Ability to reproduce issues in test environments * Skills in creating detailed technical documentation and RCA reports **Required technical and professional expertise** Sterling B2B Integrator Expertise * Minimum 4-5 years hands-on experience with IBM Sterling B2B Integrator(SBI) and sterling File Gateway(SFG) (implementation and/or application support) * Deep understanding of SBI architecture, components, and workflows * Experience with business processes, services, and adapter configurations and troubleshooting * Knowledge and experience with SBI performance tuning, optimization and debugging * Good experience at collecting and analysing SBI logs, thread-dumps, pcap/network-trace and debugging using queuewatcher. **Preferred technical and professional experience** * Proficiency with Sterling B2B APIs (RESTful and SOAP web services). * Knowledge of EDI, JSON and XML message formats Database & SQL * Experience with relational databases (DB2, Oracle, SQL Server) used with SBI Proficiency in writing and optimizing SQL queries for troubleshooting Additional Technical Skills * Experience with Linux/Unix and Windows server environments * Knowledge of shell scripting and batch scripting * Understanding of integration patterns and EDI standards (X12, EDIFACT) * Exposure to containerization (Docker, Kubernetes) IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Introduction** IBM Infrastructure is a catalyst that makes the world work better because our clients demand it. Heterogeneous environments, the explosion of data, digital automation, and cybersecurity threats require hybrid cloud infrastructure that only IBM can provide. Your ability to be creative, a forward-thinker and to focus on innovation that matters is all supported by our growth-minded culture as we continue to drive career development across our teams. Collaboration is key to IBM Infrastructure success, as we bring together different business units and teams that balance their priorities in a way that best serves our client's needs. IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive. **Your role and responsibilities** What You'll Do * Conduct market, customer, and competitive research to identify opportunities and inform product strategy. * Collaborate with Engineering, Sales, Marketing, and Finance to define and deliver product capabilities. * Translate customer needs and technical capabilities into clear product requirements and user stories. * Participate in product planning, roadmap development, and go-to-market activities. * Support product launches and monitor performance metrics to drive continuous improvement. * Engage with customers and stakeholders to gather feedback and validate product direction. About You * Recently graduated with a Bachelor's or Master's degree in Business, Computer Science, Engineering, or a related field. * Strong communicator with excellent written and verbal skills. * Analytical thinker with the ability to interpret data and derive actionable insights. * Self-motivated, resourceful, and comfortable working in fast-paced, multidisciplinary environments. * Able to make decisions with incomplete information and follow through on execution. * Collaborative team player who thrives in cross-functional settings. **Required technical and professional expertise** * Bachelor's or Master's degree in Business, Computer Science, Engineering, or related field. * Strong analytical and problem-solving skills. * Excellent communication and presentation abilities. * Experience working in teams, including during internships or academic projects. * Proficiency in Microsoft Office tools (Excel, PowerPoint, Word). * Familiarity with AI tools and productivity platforms. **Preferred technical and professional experience** * Knowledge of hardware and software development concepts. * Passion and desire to make the best products in the industry hands-down. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Introduction** At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk **Your role and responsibilities** The AI Center of Excellence is seeking a skilled AI Software Engineer to join our team. In this role, you will design, develop, and implement advanced AI solutions using IBM's Watsonx platform and pretrained models like Granite. You will build scalable and secure applications on IBM Cloud, collaborating with Technical Account Managers, Solution Architects, UX/UI Designers, and other developers to deliver innovative, high-impact solutions. - Design, develop, and test AI applications and services. - Write clean, efficient, and well-documented code following best practices. - Follow security best practices in development to meet IBM's policies and industry standards. - Communicate progress, challenges, and technical decisions effectively to both technical and non-technical stakeholders. - Participate in agile/scrum ceremonies, contributing to sprint planning, daily stand-ups, and retrospectives. - Collaborate with technical account managers, UX/UI designers, architects, and other stakeholders to integrate AI components seamlessly into the overall solution. - Stay updated on emerging trends in generative AI, IBM Cloud services, and relevant technologies. **Required technical and professional expertise** - Experience as a full stack developer with a focus in AI - Understanding of backend technologies, including server-side languages (Node.js, Python,Java, etc.) and databases (Cassandra, PostgreSQL, etc.) - Experience in web technologies: HTTP, REST, JSON, HTML, Ajax, JavaScript etc. - Familiarity with AI/ML frameworks like PyTorch, Hugging Face, or OpenAI API - Basic understanding of LLM prompt engineering and retrieval-augmented generation (RAG) techniques - Experience with version control systems (Git) and CI/CD pipelines for efficient development workflows - Strong analytical and problem-solving abilities to address technical challenges effectively - Strong collaboration skills, having worked effectively with design and engineering teams - Effective verbal and written communication skills in English **Preferred technical and professional experience** - Hands on experience with the Watsonx product portfolio and IBM Cloud Infrastructure - Experience in deploying and fine-tuning models like Granite, Mistral, or Llama 3 - Hands-on experience with containerization tools like Docker or Kubernetes - Understanding of the micro-services architecture and modern cloud programming practices - Experience in using messaging brokers like RabbitMQ, Kafka etc. - Operating Systems (such as Red Hat, Ubuntu, etc.) - Experience with build tools like Maven/Gradle - Experience with automated testing (JUnit, Selenium and/or Puppeteer) - Experience with agile development methodologies IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Introduction** IBM Consulting is looking for a Senior Managing Consultant to join our Supply Chain, Procurement, and Manufacturing Transformation Centre of Competence (CoC). This global team of experts helps clients transform their manufacturing and asset management operations through innovation, AI, and data-driven insights. As part of this CoC, you will: · Inspire and engage clients by sharing IBM's transformation experience and industry best practices. · Discover and shape opportunities using IBM Consulting frameworks and assets to identify value levers. · Co-create solutions through domain-led design sessions and innovation garages. · Partner with local teams to deliver at-scale transformation using proven methods and accelerators. **Your role and responsibilities** · Lead strategic engagements in manufacturing operations and asset management transformation. · Facilitate workshops and solution design sessions, leveraging deep domain expertise. · Shape and deliver AI-enabled manufacturing and asset management solutions to improve efficiency, reliability, and sustainability. · Collaborate with global teams to ensure successful execution of transformation programs. · Support business development through thought leadership, client presentations, and proposals. **Required technical and professional expertise** · Proven track record in large-scale transformation programs and senior stakeholder management. · 8+ years of experience in manufacturing operations and asset management, with leadership roles in consulting or industry. · 3+ years of experience with AI, IoT, predictive maintenance and/or advanced analytics applied to manufacturing and asset management · Demonstrated experience in manufacturing processes and asset lifecycle management / reliability engineering · Demonstrated experience in KPI-driven process or operational improvement practices · Excellent communication and facilitation skills, with experience working in global, multi-disciplinary teams. **Preferred technical and professional experience** · Industry experience in manufacturing, industrial products, automotive, or energy sectors. · Experience implementing or using leading platforms (e.g. SAP Digital Manufacturing Cloud, Oracle Manufacturing, IBM Maximo, Infor EAM, AVEVA/Other Historians, MES systems). · Experience with Industry 4.0 technologies, including IoT-enabled smart assets and connected factories. · Experience with Pursue Model, ISA-95, ISO 55000 and other relevant standards. · Exposure to procurement and planning processes for integrated manufacturing and asset strategies. · Knowledge of sustainable manufacturing practices and ESG compliance. · Thought leadership through publications, speaking engagements, or industry forums. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk. Your role and responsibilities Hakkoda is a modern data consultancy that empowers data driven organizations to realize the full value of the Snowflake Data Cloud. We provide consulting and managed services in data architecture, data engineering, analytics and data science. We are renowned for bringing our clients deep expertise, being easy to work with, and being an amazing place to work! We are looking for curious and creative individuals who want to be part of a fast-paced, dynamic environment, where everyone's input and efforts are valued. We hire outstanding individuals and give them the opportunity to thrive in a collaborative atmosphere that values learning, growth, and hard work. Our team is distributed across North America, Latin America, and Europe. If you have the desire to be a part of an exciting, challenging, and rapidly-growing Snowflake consulting services company, and if you are passionate about making a difference in this world, we would love to talk to you!. Role Overview: Develop and train artificial intelligence tools to help automate processes for clients. Duties include designing and programming artificial intelligence systems, testing the machine learning tools and resolving issues with the algorithms and data to ensure the system works correctly. AI tools include chatbots, translations tools, predictive text and virtual assistants. Responsibilities: * AI Solution Design: Collaborate with cross-functional teams to design AI models and algorithms that solve business problems for clients. * Model Development: Build, train, and deploy machine learning models, natural language processing systems, and computer vision applications. * Client Engagement: Understand client requirements, present AI solutions, and work with clients to integrate AI technologies into their business processes. * Data Preprocessing: Clean, analyze, and prepare large datasets for machine learning and AI model training. * Implementation & Deployment: Implement AI solutions and ensure smooth deployment on cloud-based environments, ensuring scalability and performance optimization. * Cloud Management Strategies: Oversee and maintain a deep understanding of various services like AWS, Azure, and GCP. * Collaborative Problem Solving: Work with software development and IT teams to integrate AI models into production systems and ensure their continuous improvement. * AI Research & Innovation: Stay ahead of industry trends and emerging technologies in AI and data science, and leverage this knowledge to drive innovation within the organization * Documentation: Prepare detailed documentation for AI models, algorithms, and implementation processes to ensure knowledge transfer and scalability. Manage and enforce best practices for version control and collaboration tools, such as Github, Bitbucket, and Gitlab. As of April 2025, Hakkoda has been acquired by IBM and will be integrated in the IBM organization. Your recruitment process will be managed by IBM. IBM will be the hiring entity. This role can be performed from anywhere in the US. Required education Bachelor's Degree Required technical and professional expertise * Education: Bachelor's degree in Computer Science, Data Science, AI, or related field (Master's or Ph.D. is a plus). * Experience: * Minimum of 3-5 years of experience in AI engineering, machine learning, or related fields. * Experience working in a professional services or consulting environment is highly desirable. * Technical Skills: * Expert proficiency in Python, with experience in other programming languages highly valued. * Deep knowledge and practical implementation of advanced AI technologies, including Langchain, Vector Stores, etc. * Strong understanding of AI/ML algorithms (supervised/unsupervised learning, reinforcement learning). * Familiarity with cloud platforms (AWS, Azure, Google Cloud) for deploying AI models. * Experience with data analytics and data engineering tools (SQL, Hadoop, Spark). * Proven experience in planning, developing, and implementing complex data pipelines. * Soft Skills: * Strong communication skills with the ability to explain complex AI concepts to non-technical stakeholders. * Ability to work in a fast-paced, client-facing environment with attention to detail. * Strong problem-solving skills and the ability to think creatively to solve client challenges. . Preferred technical and professional experience * Knowledge of industry-specific AI applications (e.g., healthcare, financial services, supply chain, retail/CPG). * Experience with natural language processing (NLP) and computer vision technologies. * Previous experience in an Agile or Scrum environment. ABOUT BUSINESS UNIT IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet. YOUR LIFE @ IBM In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: * Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being * Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs * Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law * Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals * Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

**Introduction** As an intern, you'll gain hands-on experience working on real-world projects that impact users globally. You'll collaborate with designers and developers to build responsive and user-friendly applications using modern technologies. We are also looking for you to bring your own knowledge and expertise to the role along with a willingness to challenge the status quo in the interest of developing the best business outcomes. At IBM, work is more than a job - it's a calling: to build, to design, to code, to consult and to think along with other IBMers to attempt things you thought were never possible. IBMers collaborate, innovate and invent as part of a community empowered to deliver for and delight our clients. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk! **Your role and responsibilities** As a Developer at IBM, you'll get to work on the systems that are driving the quantum revolution and the AI era. Join our team of creators - the people who help move IBM forward by using their imagination to envision solutions, their curiosity to experiment with new ideas, and their ever-growing skills to make better decisions with greater speed on the most trusted platforms in today's market. More specifically, you'll work with client-server architectures, networking protocols, application development and databases to create and configure Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as a Service (SaaS) applications. We are looking for motivated individuals to develop Application Programming Interfaces (APIs) that are clean, well-documented, and easy to use. Additionally, you will design and code server applications firmware and databases that are reusable, scalable, as well as design and implement large scale systems that enable continuous delivery on-premises and in the cloud. Depending upon the specific role, your responsibilities may include a need to: 1) Participate in Agile development cycles: design, code, test and support. 2) Translate wireframes into functional user interfaces. 3) Learn and apply best practices in software development and testing 4) Utilize AI tools to improve your own development efficiency and productivity 5) Integrate AI to make our platform-specific solutions easier to use and deploy **Required technical and professional expertise** Minimally, the incumbent will possess: 1) Prior (project or internship) experience in software development and/or platform engineering 2) Strong verbal and written communication skills 3) Passion for technology and engineering 4) Growth minded, trusted, team focused, courageous, resourceful and outcome focused. 5) Working knowledge of servers, applications, dev Ops tools (Git, Jenkins) and databases **Preferred technical and professional experience** The ideal candidate will also have experience with or a working knowledge of: 1) Cloud development (pushing code through a CD pipeline) 2) Generative AI practical application in development environment to include prompt engineering 3) One or more of the following technologies: C++, C, Java, Golang, Ruby, Python, Perl, SQL 4) Virtualization concepts and cloud operations IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.