ServiceNow jobs in Raleigh, NC

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: Ensure SCs demonstrate relevance to customers, fully discover customers' business and technical problems, deliver the highest quality presentations and demonstrations, execute proofs of concept successfully and only when needed, comprehend and document the business value to be delivered, and ensure customer commitment to the ServiceNow solution Develop team members according to the demands of the business and according to their individual professional goals Develop and maintain a recruiting pipeline of potential SC candidates to meet future business demands Work with regional sales managers to prioritize regional Solution Consulting efforts Assign resources to sales opportunities, and consistently evaluate progress against goals Assign resources as required to marketing and other efforts to support demand generation Develop and deploy team training curriculums to meet the changing demands of the sales organization Evaluate team members regularly through analysis of direct observation, peer feedback and sales feedback Ensure proper alignment of resources and effective utilization of skill sets within the assigned region Manage day-to-day activities such as resource scheduling conflicts, expense review and approval, activity reporting etc. Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. Experience working in a fast-growing IT environment including software, cloud, or customer experience of the same 7 years' experience in presales Experience managing presales teams as 1st line management Understanding of standard approaches to coaching, mentoring and management of individual contributors Ability to motivate and inspire a growing team of Presales Solutions Consultants Experience in Value Based Selling or Solution Selling A thorough understanding of the SaaS Market space, the provision of PaaS based solutions and a broad understanding of Service Management practices Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

**Introduction** As a Z Infrastructure Solutions Intern within the Technology Expert Labs team, you will support Solution Architects in designing and delivering modern infrastructure solutions using IBM Z technologies. This is an exciting opportunity to learn how enterprise-grade systems support critical business applications in hybrid cloud environments. You will work closely with mentors, technical experts, and clients to understand business needs and assist in creating innovative, scalable, and secure architecture proposals. This internship is ideal for students or recent graduates who are passionate about technology, eager to learn, and interested in enterprise systems and cloud transformation. **Your role and responsibilities** As a Z Infrastructure Solutions Intern, you will: * Support Solution Architects in designing technical solutions for IBM Z infrastructure. * Participate in client and internal meetings to understand business and IT challenges. * Assist in the creation of technical documentation, presentations, and architecture diagrams. * Contribute to the development of reusable assets and tools for use across projects. * Learn how to assess client requirements and recommend hybrid cloud strategies. * Stay up to date with emerging technologies in enterprise IT, infrastructure, and cloud computing. * Collaborate with global teams, gaining exposure to real-world enterprise environments. **Required technical and professional expertise** * Currently pursuing or recently completed a degree in Computer Science, Engineering, Information Technology, or a related field. * Strong interest in enterprise infrastructure, cloud computing, or hybrid IT environments. * Ability to work collaboratively and communicate technical ideas clearly. * Eagerness to learn new technologies and apply them in a practical context. * Basic understanding of IT concepts such as systems, networks, or application development. **Preferred technical and professional experience** * Familiarity with IBM Z (mainframe) concepts or coursework related to enterprise systems. * Exposure to cloud platforms (e.g., IBM Cloud, AWS, Azure, or Google Cloud). * Basic knowledge of scripting, programming, or automation tools. * Participation in technical projects, hackathons, or open-source contributions. * Interest in IT consulting, technical pre-sales, or solution architecture as a career path. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Introduction** As an Oracle Cloud Infrastructure (OCI) Data & AI Lead, you will be responsible for architecting, leading, and delivering innovative cloud data and AI solutions on Oracle Cloud. You will collaborate with clients to define data strategies, design scalable architectures, and implement analytics and AI/ML capabilities that drive business transformation. **Your role and responsibilities** Lead end-to-end design and implementation of Data and AI solutions on Oracle Cloud Infrastructure (OCI). - Architect and deploy solutions across Data Lakehouse, Data Warehouse, Data Integration, Analytics, and AI/ML workloads. - Work with OCI services such as Autonomous Database, Oracle Data Lakehouse, Data Integration, Data Flow, GoldenGate, Analytics Cloud (OAC), and AI Services. - Collaborate with cross-functional teams to integrate data and AI components across applications, infrastructure, and security layers. - Support pre-sales activities including client presentations, solution design, and proposal development. - Define best practices for cloud data architecture, governance, and MLOps. - Mentor project teams and guide clients on adopting AI and data-driven decision-making. This Job can be performed from anywhere in the US. **Required technical and professional expertise** - Strong expertise in OCI Data and AI services - Autonomous Database, OAC, Data Lakehouse, GoldenGate, Data Flow, and AI/ML tools. - Proven experience designing and delivering data pipelines, analytics models, and machine learning workflows. - Deep understanding of data architecture, governance, and integration frameworks. - Experience with GenAI, LLM-based solutions, and MLOps frameworks preferred. - Strong client-facing communication and solution advisory skills. - Experience leading large-scale cloud transformation projects. Travel: Up to 50% **Preferred technical and professional experience** . IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Introduction** As a ServiceNow Americas Competency Leader, you will be actively contribute in driving the strategic direction, execution, and growth of IBM Consulting's ServiceNow business across the Americas. This role serves as the strategic link between IBM and ServiceNow, ensuring alignment, operational excellence, and measurable business outcomes for both organizations and our clients. **Your role and responsibilities** Key Responsibilities: ServiceNow Americas Competency Leader Strategic Leadership & Partnership Execution * Define and execute the strategy for IBM's ServiceNow relationship, including joint business planning, market positioning, solution development, and go-to-market alignment. * Scale the ServiceNow competency across the Americas, building IBM Consulting's capabilities to meet ServiceNow partnership measurements in Customer Success, Competency, and Capability. * Drive internal and external partnerships, organizational alignment, and operational performance to maximize the value of the strategic partnership. Relationship & Ecosystem Management * Collaborate with ServiceNow leadership to strengthen the partnership and identify opportunities for joint innovation and solution development. * Maintain a formal partnership structure and ensure compliance with ServiceNow partnership standards. * Lead IBM's engagement with ServiceNow ecosystem partners, including implementation and build partners, to drive joint capability and market impact. Market Presence & Mindshare * Oversee marketing campaigns, content creation, and thought leadership initiatives to elevate IBM's visibility in the ServiceNow ecosystem. * Drive market mindshare by securing client references, industry recognition, and analyst accolades. * Partner with delivery leaders to harvest client success stories and ensure excellence in Customer Success metrics (CSAT, references) and Capability metrics (deployments). Go-to-Market & Sales Enablement * Collaborate with sales and alliance teams to develop and execute go-to-market strategies, including joint marketing campaigns and client engagement programs. * Enable field sales teams with partnership insights and differentiation to support informed customer decisions. * Drive revenue growth through "sell-to," "sell-with," and "sell-through" motions, ensuring alignment with NNACV and deal registration targets. Enablement & Capacity Building * Build and maintain market-leading skills and capacity aligned to ServiceNow offerings and client demand. * Lead skill development and certification programs across markets and CICs, in partnership with Workforce, HR, and Learning teams. * Ensure IBM meets ServiceNow's competency metrics, including certification and credential targets, and proactively address future skill needs. Governance & Performance Management * Establish and manage operational governance and performance reporting for the partnership. * Monitor trends and support strategic talent initiatives to ensure IBM Consulting remains a top-rated ServiceNow partner. This Job can be performed from anywhere in the US. **Required technical and professional expertise** * Deep ServiceNow Expertise: Demonstrated mastery of the ServiceNow platform, including its core capabilities, workflow modules, and ecosystem. You bring a strong understanding of how to position ServiceNow as a strategic enabler of enterprise transformation. * Strategic Alliance Leadership: A proven track record of building and managing high-impact partnerships, particularly in the Cloud/SaaS space. You have experience working with Global System Integrators (GSIs) and understand how to drive value through strategic alliances. * Co-Sell and Co-Delivery Experience: Demonstrated success in driving joint go-to-market motions, including "sell-to," "sell-with," and "sell-through" strategies. You know how to activate field teams and partner ecosystems to accelerate pipeline and revenue. * Capability and Capacity Builder: Demonstrated experience in building client-valued capability and capacity by combining inspiring leadership with strategic talent development. You have experience scaling skills and certifications across large, distributed teams. * Operational Discipline: Strong governance and performance management skills. You are comfortable managing partnership metrics, reporting structures, and compliance with strategic partnership standards. * Sales and Marketing Fluency: Experience in sales enablement, marketing strategy, and business development. You know how to position IBM's ServiceNow capabilities in the market and drive mindshare through thought leadership and storytelling. * Executive Relationship Management: Ability to build and sustain trusted relationships with senior executives across IBM, ServiceNow, and client organizations. You are a skilled communicator who can influence at the highest levels. * Business and Market Insight: High business acumen with the ability to analyze market trends, anticipate client needs, and align partnership goals with IBM's strategic priorities. You bring entrepreneurial energy and a growth mindset. * Ecosystem Engagement: Experience working with ServiceNow ecosystem partners, including implementation and build partners. You understand how to leverage external relationships to amplify IBM's market presence and technical depth. * Consulting and Delivery Acumen: Experience in consulting and technology implementation, with the ability to translate client needs into scalable ServiceNow solutions. You understand delivery models and how to align capability with market demand. * Inspirational Leadership: A collaborative, high-energy leader who inspires teams, drives execution, and delivers measurable impact. You lead with purpose and empower others to grow and succeed. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Introduction** AI, Hybrid Cloud, Quantum - IBM does more than just innovate and create these technologies; our purpose is to be the catalyst that makes the world better. We are helping all industries, from cybersecurity and supply chain to farming and the arts, to solve difficult problems through the power of technology. Known as the "knowledge behind the numbers," Financial Analysts are considered to be trusted business advisors, working within IBM's business units and geographies, as well as in a myriad of specialized corporate functions. IBM's finance organization is instrumental in driving innovative improvements to global financial processes while providing measurable value to the business. **Your role and responsibilities** In this role, you will apply financial data management and analysis techniques to assess the health, performance, and sustainability of key initiatives. You'll have the opportunity to work closely with financial analysts, data scientists, and finance operations teams to gain valuable insights into how financial models and data-driven strategies impact our business. You'll also collaborate with finance stakeholders to deliver timely reports on financial performance and key metrics to support financial planning and decision-making. * Collect and document input from internal finance teams, customers, and stakeholders to understand customer needs and requirements. * Conduct competitive analysis by researching financial performance and metrics of competitors, documenting insights on strengths and weaknesses. * Develop and prioritize financial requirements, performance metrics, and strategic insights. * Translate key findings into visualized presentations and reports for decision-makers. * Network with other talented interns in a workplace where you can be yourself and thrive. **Required technical and professional expertise** * Excellent written and verbal communication skills in English * Ability to manage tasks, meet deadlines and analyze data to foster data-driven decisions * Ability to effectively establish and maintain communication with both internal and external stakeholders * Strong organizational and logistical skills * Passion, curiosity, and desire to create new things and examine how things work internally * Willingness to learn and proactively work as a part of a wider team IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Introduction** IBM Content Manager OnDemand (CMOD) is an enterprise content management (ECM) and report management solution for archiving and managing high volumes of documents, reports and other data. This role specializes in performing and enabling technical support for IBM Content Manager OnDemand. Successful candidates will provide technical support assistance to customers using problem determination / problem source identification skills. They will utilize technical and negotiation skills in collaboration with development and other support organizations. This includes recommending and implementing improvements to existing technical support tools, procedures, and processes, contributing to department goals, and attaining organizational objectives through high customer satisfaction. Content Manager OnDemand is a critical component in the middleware stack and plays a key role in IBM's enterprise content management strategy. As a Customer Support Engineer, you will participate in the worldwide remote technical support team for our Content Manager OnDemand software. You will be part of an international team and organization that is distributed around the globe. You will act as a global team member contributing to seamless 24x7 "follow-the-sun" support for IBM's customers. You will be working with customers around the world. You will go beyond the industry standard technical support practices and will become an expert of the product, with a strong knowledge of the product internal components as well as how the solution is utilized by customers. Your top priority is always going to be customer success and customer satisfaction, by answering their technical questions and resolving their product related issues you will contribute to their success. This is going to be an excellent opportunity for you to work with the latest technologies and to grow your skills in one of IBM's key Content Manager products. You will be challenged to never stop learning, as we want you to grow for our customers, our company and finally for your own career. **Your role and responsibilities** The Content Manager OnDemand Technical Support engineer: * Provides technical support assistance to customers using problem determination/problem source identification skills. * Utilizes technical and negotiation skills in collaboration with other support operations/organizations to prioritize and diagnose problems to resolution. * Communicates action plans to the customer or IBM representative as appropriate. * Recommends and implements new or improvements to existing technical support tools, procedures, and processes. * May provide training for and mentor others on the team. * Contributes to department attainment of organizational objectives and high customer satisfaction. * Documents problem solutions within the company knowledge base. * Manages requests and priorities daily. Your responsibilities Provide technical support assistance to customers using problem determination/problem source identification skills. Communicate action plans to the customer or IBM representative as appropriate. Work closely with clients as leading resolver to assist and expedite problem resolution during product implementation by providing remote troubleshooting and guidance. Review diagnostic information to assist in isolation of a problem cause (which includes interpreting traces). Provide technical support within established guidelines; demonstrating soft skills and technical skills that contribute to client satisfaction. Partner with other support teams and service units to provide seamless problem resolution that lead to delightful client perceptions, utilizing technical and negotiation skills. Recommend and implement new or improvements to existing technical support tools, procedures and processes. Contribute to department attainment of organizational objectives and high customer satisfaction. Demonstrate proficiency in the products supported by maintaining applicable technical certifications. May provide training for and mentorship for others on the team. Strong communication skills to interact with enterprise customers, understand their issues, and guide them to resolution. Ability to document findings, create knowledge base articles, and contribute to support tooling. This job can be performed anywhere in the United States. **Required technical and professional expertise** Over 5 years of hands-on experience with Product development. Strong experience working as a full-time software developer in C, C++ & Java. Solid understanding of software development lifecycle and tools. Experience in Operating systems (Windows/Linux/UNIX) administration and troubleshooting. Advanced skills in log analysis, trace interpretation, and root cause identification. Familiarity with database backends (DB2, Oracle, SQL Server) and their interaction with CMOD. Familiarity with APIs and SDKs used for CMOD integration (e.g., ODWEK, REST APIs). **Preferred technical and professional experience** Ability to debug in Java, C/C++, or scripting languages used in CMOD integrations. Over 5 years of hands-on experience with CMOD architecture, components, and deployment models (distributed, z/OS and/or iSeries). Experience in CMOD configuration, including resource managers, application groups, library servers, and storage sets. Experience in CMOD performance tuning and capacity planning. Knowledge of CMOD indexing, retrieval, and archival processes. Ability to analyze and resolve issues related to ARS logs, ARSLOAD, ARSSOCKD, and ARSWWW. Experience in Operating systems (Windows/Linux/UNIX) administration and troubleshooting. Experience in Computer Networks and Communication Advanced skills in log analysis, trace interpretation, and root cause identification. Experience with CMOD exits, user exits, and customizations. Experience supporting customers with enterprise-grade CMOD deployments with high availability and meeting SLA requirements. Knowledge of LDAP At least 1 year experience in Technical Support Experience with CMOD on Cloud or hybrid deployments. Exposure to enterprise content management (ECM) ecosystems including integration with external systems. Demonstrated communication skills. Analytical thinking, structured problem-solving techniques. Strong positive customer service attitude with sensitivity to client satisfaction. Must be a self-starter, quick learner, and enjoy working in a challenging, fast paced environment. Strong analytical and troubleshooting skills, including problem recreation, analyzing logs and traces, debugging complex issues to determine a course of action and recommend solutions. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk. Your role and responsibilities As a Developer at IBM, you'll get to work on the systems that are driving the quantum revolution and the AI era. Join our team of creators - the people who help move IBM forward by using their imagination to envision solutions, their curiosity to experiment with new ideas, and their ever-growing skills into action for customers to make better decisions with greater speed on the most trusted platforms in today's market. IBM has openings for Hardware Development Engineers to develop, test and provide customer support for hardware, firmware and semiconductors that make up our industry- leading IBM products. We are an elite team of engineering professionals that pioneer innovations for the cutting-edge microprocessors and hardware used in IBM infrastructure including IBM zSystems, IBM Power Systems, IBM Storage, and IBM Quantum Systems. Development engineers participate in various aspects of the development, test, and support process, such as: * Logic (RTL) design and verification, physical design, and analog/IO design * Electronic design automation * Signal integrity, power integrity, and analysis * Microelectronics packaging * Materials analysis and characterization * Mechanical design, modeling and technology integration * Circuit design / electrical design * Printed circuit board physical design and layout * Thermal design and testing * Voltage regulation and power delivery * Performance modeling * Processor and system test and validation * Processor, component, and system characterization * Customer and field engineering support * Firmware architecture, development, and test failure analysis * Product quality, assurance, specification and analytics * Candidates with at least three months of computer or electrical engineering experience of designing or manufacturing hardware products are preferred. Basic knowledge of computer hardware and architecture (FPGAs, RISC-V, ARM, MIPS), programming languages (C/C++/C#, Python, or Java), hardware description languages (VHDL/Verilog), and circuit simulation tools (SPICE) is preferred. Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise * Pursuing a Bachelor's or Master's Degree in: Electrical Engineering, Computer Engineering, Computer Science, Mechanical Engineering, Materials Science, Chemical Engineering, Physics, Optics Engineering, Biomedical Engineering or related majors. * Prior (project or internship) experience in computer hardware or testing. * Strong verbal and written communication skills. * Passion for technology and engineering. * Growth minded, trusted, team focused, courageous, resourceful, and outcome focused. Preferred technical and professional experience Proficiency in one or more of the following technology areas: * Microprocessor/ASIC Design Skills: VHDL, Verilog, RTL, SPICE, TCL, UVM, verification, and testing * Computer Architecture coursework: VLSI Design, Microprocessors, Computer Architecture and Organization, Signal Integrity (Electromagnetics, RF, etc) * Programming Skills: C/C++ or another object-oriented language, Git, Linux, GDB or another debugger, Agile practices * Scripting Skills: Python, APDL, TCL, Bash, Perl, or Java * Proficiency in CAD tools and 3D modeling * Familiarity with various hardware architectures: VLSI, FPGA, MIPS, RISC-V, Arm, x86, Arduino, Quantum systems ABOUT BUSINESS UNIT IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing. YOUR LIFE @ IBM In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: * Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being * Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs * Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law * Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals * Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship. The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

**Introduction** IBM Consulting is seeking an HR Transformation Pillar Lead as part of the HR and Talent Transformation (HRTT) Offering Team. The HRTT Offering defines productised services that are built for market-relevance with differentiated value propositions; fuelled by Generative AI Assets that allow IBM to fundamentally change the mechanics and business model of consulting; includes solutions designed and pre-approved by delivery experts, leading to lower costs and more consistent delivery; and will unlock growth opportunities including shorter sales cycles, higher win rates, bigger composable deals. The HRTT Offering is organised into three separate and related pillars that unleash an organization's and employees' full potential with IBM's renowned technology expertise and proprietary AI-powered solutions. As the HR Transformation Pillar Lead you will define advisory services that craft innovative HR and Talent strategies, develop value activation roadmaps, design agile HR Operating models and create frictionless employee experiences. **Your role and responsibilities** '- Define and manage the vision, roadmap, and value proposition for the HR transformation pillar. - Design and enhance HR transformation services, tools, and assets for global consulting use. - Collaborate with IBM capabilities to deliver integrated solutions. - Equip IBM consultants with training, methodologies, and tools for delivery excellence. - Monitor performance metrics, profitability, and pipeline growth. - Advise clients, influence senior stakeholders, and contribute thought leadership. About IBM - IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. "This Job can be performed from anywhere in the US." **Required technical and professional expertise** '- 10+ years in HR strategy and transformation consulting. - Led at least 2 end-to-end HR Transformation programs - Proven experience developing and scaling offerings or solutions. - Strong knowledge of HR technology platforms - Exceptional stakeholder engagement and communication skills. - Experience working with global, multi-disciplinary teams. **Preferred technical and professional experience** '- 2-3+ years in an HR Industry or Corporate position - Familiarity with AI, automation, and emerging HR technologies. - Understanding of organizational change management. - Thought leadership presence through speaking or publications. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Introduction** As you have witnessed during your IBM experience, at IBM we have an amazing opportunity to transform the world with technology. By using the vast amounts of information available today to identify new patterns and make new discoveries. Join the forward-thinking teams at IBM solving some of the world's most complex problems - there is no better place to grow your career! **Your role and responsibilities** This position is for intern to full time conversions for starts in January 2026 and later. By applying to this position, you are applying to the same role for which you were a co-op or intern at IBM in 2025. **Required technical and professional expertise** Successful completion of a 2025 IBM Co-op or Internship IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Introduction Lead from the front: leading teams in collaboration directly with customers to develop complex, custom business cases that justify the economic benefit of investment in IBM technology. i.e. facilitate workshops, interviews, present unsolicited business cases, etc. BVS experts will do this in two ways, Driving individual pursuits and Coaching sales teams (scale) business case accumen with approach, process, and tools (teach "the how"). Your role and responsibilities Collaborate with cross-functional teams to develop compelling value propositions that address business outcomes and ROI for clients. Additionally: * Deliver a strategy and strategic approach that scales across the Americas geography to empower all sellers with value-selling methodologies and techniques * Conduct thorough analysis of client needs and industry trends to identify areas of potential value creation * Develop and maintain a deep understanding of IBM software solutions and their applications in various industries * Work closely with sales teams to educate them on value-based selling techniques and best practices. Collaborate with sales teams to integrate ROI analysis into proposal development * Develop and maintain a library of ROI models and case studies to support value-based selling efforts. Conduct ROI analysis and modeling to demonstrate the business value of IBM software solutions * Engage with stakeholders, including sales teams, product management, and marketing, to ensure alignment and effective communication of value-based selling strategies Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Experience in a combination of consulting, sales, finance, and/or business development, specifically in a specialized Value Management roles. * Proven track record of developing and executing the co-creation of business cases directly with customers. * Strong understanding of ROI analysis, business modelling and value-based discussions * Excellent communication, presentation and interpersonal skills * Experience working with large, complex go to market teams and enterprise clients, and scaling business value management services across large organizations. * Ability to analyze complex business data and develop actionable insights * Strong problem-solving and analytical skills * Experience with nascent technologies that require selling to lines of business. Preferred technical and professional experience Certification in value-based selling, such as the Value Selling Framework * Certification in ROI analysis * Certification in data analysis and visualization ABOUT BUSINESS UNIT IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces. YOUR LIFE @ IBM In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship. The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year. This position is eligible for participation in an IBM Sales Incentive plan. Actual incentive opportunity will be based on performance and the eligible Target Incentive, as addressed in the applicable plan, all of which is subject to change. The compensation range listed for this position is the IBM Reference Salary that is used when you are not actively participating in a sales plan. Your actual base pay plus incentive opportunity will be determined by the Incentive Plan assigned to you.

Introduction IBM Infrastructure is a catalyst that makes the world work better because our clients demand it. Heterogeneous environments, the explosion of data, digital automation, and cybersecurity threats require hybrid cloud infrastructure that only IBM can provide. Your ability to be creative, a forward-thinker and to focus on innovation that matters, is all support by our growth minded culture as we continue to drive career development across our teams. Collaboration is key to IBM Infrastructure success, as we bring together different business units and teams that balance their priorities in a way that best serves our client's needs. IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive. Your role and responsibilities What you'll do• Perform market research, customer research, and competitive analysis to identify new market opportunities• Understand our customers and key industries • Collaborate with Engineering, Sales, Marketing, Finance etc. • Identify and evaluate user requirements to uncover actionable product insights• Help translate complex technical capabilities into clear product requirements and user stories About you: • Currently pursuing a relevant college degree• Excellent written and verbal communicator with attention to detail• Able to be decisive, even with incomplete information• Known for consistent execution and completion of tasks• Self-motivated and resourceful, with the judgment to seek input when appropriate• Thrive in multidisciplinary environments, fostering productive collaboration Required education High School Diploma/GED Preferred education Bachelor's Degree Required technical and professional expertise * Currently enrolled in a Bachelor's or Master's program in Business, Computer Science, Engineering, or related field.• Strong analytical and problem-solving skills with the ability to interpret data and derive actionable insights.• Excellent written and verbal communication skills• Ability to work collaboratively in a team environment and manage multiple tasks in a fast-paced setting.• Proficiency in Microsoft Office tools (Excel, PowerPoint, Word) for reporting and analysis• Proficiency in AI tools Preferred technical and professional experience * Familiarity with enterprise storage technologies (block, file, object) • Exposure to AI/ML workloads, containerization (Kubernetes, Docker), or data-intensive applications as they relate to storage• Understanding of cloud computing models (public, private, hybrid) and their impact on storage solutions• Experience with market research, competitive analysis, or product lifecycle management.• Knowledge of hardware and software development concepts ABOUT BUSINESS UNIT IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing. YOUR LIFE @ IBM In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship. The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

Introduction As an intern, you'll gain hands-on experience working on real-world projects that impact users globally. You'll collaborate with designers and developers to build responsive and user-friendly applications using modern technologies. We are also looking for you to bring your own knowledge and expertise to the role along with a willingness to challenge the status quo in the interest of developing the best business outcomes. At IBM, work is more than a job - it's a calling: to build, to design, to code, to consult and to think along with other IBMers to attempt things you thought were never possible. IBMers collaborate, innovate and invent as part of a community empowered to deliver for and delight our clients. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk! Your role and responsibilities As a Developer at IBM, you'll get to work on the systems that are driving the quantum revolution and the AI era. Join our team of creators - the people who help move IBM forward by using their imagination to envision solutions, their curiosity to experiment with new ideas, and their ever-growing skills to make better decisions with greater speed on the most trusted platforms in today's market. More specifically, you'll work with client-server architectures, networking protocols, application development and databases to create and configure Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as a Service (SaaS) applications. We are looking for motivated individuals to develop Application Programming Interfaces (APIs) that are clean, well-documented, and easy to use. Additionally, you will design and code server applications firmware and databases that are reusable, scalable, as well as design and implement large scale systems that enable continuous delivery on-premises and in the cloud. Depending upon the specific role, your responsibilities may include a need to: 1) Participate in Agile development cycles: design, code, test and support.2) Translate wireframes into functional user interfaces.3) Learn and apply best practices in software development and testing4) Utilize AI tools to improve your own development efficiency and productivity5) Integrate AI to make our platform-specific solutions easier to use and deploy Required education High School Diploma/GED Preferred education Bachelor's Degree Required technical and professional expertise Minimally, the incumbent will possess: 1) Prior (project or internship) experience in software development and/or platform engineering2) Strong verbal and written communication skills3) Passion for technology and engineering4) Growth minded, trusted, team focused, courageous, resourceful and outcome focused.5) Working knowledge of servers, applications, dev Ops tools (Git, Jenkins) and databases Preferred technical and professional experience The ideal candidate will also have experience with or a working knowledge of: 1) Cloud development (pushing code through a CD pipeline)2) Generative AI practical application in development environment to include prompt engineering3) One or more of the following technologies: C++, C, Java, Golang, Ruby, Python, Perl, SQL4) Virtualization concepts and cloud operations ABOUT BUSINESS UNIT IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing. YOUR LIFE @ IBM In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship. The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

**Introduction** A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio **Your role and responsibilities** The Oracle Cloud ERP Financials Architect is a key member of the Delivery Practice leadership team. A Practice Director will work with project teams to assist with client advisory, scoping of implementations, solution design and overall engagement advisory for projects within Cloud ERP Financials. These activities include the following: Job Responsibilities: Delivery * Lead the implementation of solutions in Oracle Cloud Financials ERP, providing oversight and hands-on contributions to the design, development and integration of the application. * Contribute to and support the enterprise design and integration solutions between Oracle Cloud ERP application and other enterprise systems. * Work closely and collaboratively with client stakeholders to understand their business requirements, provide strategic guidance and architect solutions that leverage the full capabilities of Oracle Cloud Financials. * Lead the design of comprehensive solutions leveraging expertise and the expertise of the team to ensure alignment with business needs and industry best practices. * Collaborate with the technical team to design and implement integrations between Oracle Cloud Financials and other 3rd party systems to ensure seamless data flow and operability. * Collaborate with cross-functional teams including but not limited to developers, analysts, workstream leads, project managers and Oracle to deliver successful outcomes. * With workstream leads, configure Oracle Cloud applications to meet requirements utilizing built-in features. * Working with the technical team, ensure that that performance of the application is optimized through fine tuning, monitoring and troubleshooting. * Conduct quality assurance reviews to ensure that the solution meets the function and technical requirements, security standards and business specifications. * Prepare functional documentation, including but not limited to architecture diagrams, designs specifications and user guides. * Build up best practices within the Oracle Cloud ERP Financials solutions (e.g. General Ledger, Accounts Payables, Accounts Receivables, Expenses, Cash Management, Fixed Assets) Pre-sales/Sales * Facilitate initial discovery calls - assess and map customer needs to capabilities of the Oracle Cloud Financials applications * Support development of Proposals and Statements of Work * Conduct demos of Oracle Cloud Financials to prospective customers * Stay current with all service offerings - cross application, cross-geography * Stay current with Oracle products and offerings - attend conferences, webinars * Working closely with the Delivery Director and Sales Team, design and propose realistic, implementable solutions that incorporate client requirements, software capability and future directions. * Keep up with current releases, features and practices and share with team. * Act as senior client-facing advisor on designs and best practices. * This Job can be Performed from anywhere in the US. **Required technical and professional expertise** * Post-secondary degree from an accredited institution (concentration in Finance or Accounting a plus) * 7-10 years of experience as a delivery consultant and at least 3 years' experience as a senior delivery lead or Solution Architect. Must be able to lead effectively and collaborate with cross-functional teams. * Deep understanding of Oracle Cloud Financials - GL, AP, AR, CM, FA, Expenses, Taxes. * Understanding of accounting processes and workflows and how it relates to the application and client business requirements. * Ability to analyze complex business processes, identify risks and issues and propose effective solutions using Oracle Cloud ERP. * Proficiency in configuring and customizing Oracle Cloud applications to meet specific client business requirements. * Advanced knowledge and experience of MS Office (Word, PowerPoint, Excel) * Ability to work both as part of a team and independently with minimal instructions. * Strong time management and prioritization skills * Attention to detail. **Preferred technical and professional experience** . * Excellent communication and presentation skills - verbal and written. You should be able to translate technical concepts and designs into non-technical language. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk. Your role and responsibilities Are you a seasoned Product Manager with a proven track record of successful product ownership and growth? Colleagues regard you as someone who navigates customer outcomes, business impacts, and functional tradeoffs with unparalleled skill. Your communication style leaves team members feeling respected, heard, and understood. Now, imagine channeling your expertise to shape the technology of tomorrow-a force that powers the world around us and yields an impact to be proud of.As a cross-portfolio Product Manager for IBM, you will play a vital role in assisting with projects spanning the entire cloud portfolio. Your focus will be on product management process agility and optimization. You will collaborate with product owners and cross-functional teams. You will help curate insights from customers that flow into the Idea hub and engage the right product teams to progress them. You will innovate ways to help drive efficiency in our product management processes. This is an exciting opportunity to learn the ropes of product management in a fast-growing market, and to contribute to the success of our products. What You'll Do * Collaborate with the broader IBM product organization to help support the portfolio and business. * Become an expert in IBM's product management methodologies, design thinking and new product introduction. Support product teams in defining product requirements, user stories, and specifications. * Collaborate with cross-functional teams (engineering, design, marketing, and sales) to ensure timely product delivery * Analyze competitors, market trends and customer feedback to identify new product opportunities Required education High School Diploma/GED Preferred education Bachelor's Degree Required technical and professional expertise * Bachelor's Degree in IT/Computer Science/Engineering * Experience in Product Management or equivalent practical experience building or deploying products in a Cloud based software organization * Experience in implementing agile practices and design thinking * Strong written communication and presentation skills * Problem solving and Business Analysis skills * Ability to work 3 days a week from the office. Preferred technical and professional experience * Track record of high-quality, self-directed, timely execution, * Attention to detail. * Technical expertise and ability to communicate, work & build trust with stakeholders * Experience with Cloud & technology ABOUT BUSINESS UNIT IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing. YOUR LIFE @ IBM In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: * Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being * Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs * Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law * Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals * Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship. The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. **What you get to do in this role:** + Ensure SCs demonstrate relevance to customers, fully discover customers' business and technical problems, deliver the highest quality presentations and demonstrations, execute proofs of concept successfully and only when needed, comprehend and document the business value to be delivered, and ensure customer commitment to the ServiceNow solution + Develop team members according to the demands of the business and according to their individual professional goals + Develop and maintain a recruiting pipeline of potential SC candidates to meet future business demands + Work with regional sales managers to prioritize regional Solution Consulting efforts + Assign resources to sales opportunities, and consistently evaluate progress against goals + Assign resources as required to marketing and other efforts to support demand generation + Develop and deploy team training curriculums to meet the changing demands of the sales organization + Evaluate team members regularly through analysis of direct observation, peer feedback and sales feedback + Ensure proper alignment of resources and effective utilization of skill sets within the assigned region + Manage day-to-day activities such as resource scheduling conflicts, expense review and approval, activity reporting etc. **To be successful in this role you have:** + Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. + Experience working in a fast-growing IT environment including software, cloud, or customer experience of the same + 7 years' experience in presales + Experience managing presales teams as 1st line management + Understanding of standard approaches to coaching, mentoring and management of individual contributors + Ability to motivate and inspire a growing team of Presales Solutions Consultants + Experience in Value Based Selling or Solution Selling + A thorough understanding of the SaaS Market space, the provision of PaaS based solutions and a broad understanding of Service Management practices **Work Personas** We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here (************************************************************************************************************************************* . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. **Equal Opportunity Employer** ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. **Accommodations** We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. **Export Control Regulations** For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Introduction IBM Content Manager OnDemand (CMOD) is an enterprise content management (ECM) and report management solution for archiving and managing high volumes of documents, reports and other data. This role specializes in performing and enabling technical support for IBM Content Manager OnDemand. Successful candidates will provide advanced technical support assistance to customers using problem determination / problem source identification skills. They will utilize technical and negotiation skills in collaboration with development and other support organizations. This includes recommending and implementing improvements to existing technical support tools, procedures, and processes, contributing to department goals, and attaining organizational objectives through high customer satisfaction. Content Manager OnDemand is a critical component in the middleware stack and plays a key role in IBM's enterprise content management strategy. As a Customer Support Engineer, you will participate in the worldwide remote technical support team for our Content Manager OnDemand software. You will be part of an international team and organization that is distributed around the globe. You will act as a global team member contributing to seamless 24x7 "follow-the-sun" support for IBM's customers. You will be working with customers around the world. You will go beyond the industry standard technical support practices and will become an expert of the product, with a strong knowledge of the product internal components as well as how the solution is utilized by customers. Your top priority is always going to be customer success and customer satisfaction; by answering their technical questions and resolving their product related issues you will contribute to their success. This is going to be an excellent opportunity for you to work with the latest technologies and to grow your skills in one of IBM's key Content Manager products. You will be challenged to never stop learning, as we want you to grow for our customers, our company and finally for your own career. Your role and responsibilities The Content Manager OnDemand Software developer support engineer: * Provides technical support assistance to customers using problem determination/problem source identification skills. * Utilizes technical and negotiation skills in collaboration with other support operations/organizations to prioritize and diagnose problems to resolution. * Communicates action plans to the customer or IBM representative as appropriate. * Check in code and deliver fixes as needed. * May provide training for and mentor others on the team. * Contributes to department attainment of organizational objectives and high customer satisfaction. * Develop and maintain technical documentation, processes and troubleshooting guides. * Manages requests and priorities daily. * Configure Content Manager OnDemand environments for support and education. Your responsibilities Provide technical support assistance to customers using problem determination/problem source identification skills. Communicate action plans to the customer or IBM representative as appropriate. Review diagnostic information to assist in isolation of a problem cause (which includes interpreting traces). Provide technical support within established guidelines; demonstrating soft skills and technical skills that contribute to client satisfaction. Partner with other support teams and service units to provide seamless problem resolution that lead to delightful client perceptions, utilizing technical and negotiation skills. Recommend and implement new or improvements to existing technical support tools, procedures and processes. Contribute to department attainment of organizational objectives and high customer satisfaction. Demonstrate proficiency in the products supported by maintaining applicable technical certifications. May provide training for and mentorship for others on the team. Strong communication skills to interact with enterprise customers, understand their issues, and guide them to resolution. Ability to document findings, create knowledge base articles, provide fixes and contribute to support tooling. This job can be performed anywhere in the United States Required education High School Diploma/GED Preferred education Bachelor's Degree Required technical and professional expertise Over 5 years of hands-on experience with Product development. Strong experience working as a full-time software developer in C, C++ & Java. Solid understanding of software development lifecycle and tools. Experience in Operating systems (Windows/Linux/UNIX) administration and troubleshooting. Advanced skills in log analysis, trace interpretation, and root cause identification. Familiarity with database backends (DB2, Oracle, SQL Server) and their interaction with CMOD. Familiarity with APIs and SDKs used for CMOD integration (e.g., ODWEK, REST APIs). Preferred technical and professional experience CMOD architecture, components, and deployment models (distributed, z/OS and/or iSeries). Experience in CMOD configuration, including resource managers, application groups, library servers, and storage sets. Experience in CMOD performance tuning and capacity planning. Knowledge of CMOD indexing, retrieval, and archival processes. Ability to analyze and resolve issues related to ARS logs, ARSLOAD, ARSSOCKD, and ARSWWW. Experience in Computer Networks and Communication Experience with CMOD exits, user exits, and customizations. Experience supporting customers with enterprise-grade CMOD deployments with high availability and meeting SLA requirements. Knowledge of LDAP Experience with CMOD on Cloud or hybrid deployments. Exposure to enterprise content management (ECM) ecosystems including integration with external systems Demonstrated communication skills Analytical thinking, structured problem-solving techniques Strong positive customer service attitude with sensitivity to client satisfaction. Must be a self-starter, quick learner, and enjoy working in a challenging, fast paced environment. Strong analytical and troubleshooting skills, including problem recreation, analyzing logs and traces, debugging complex issues to determine a course of action and recommend solutions. ABOUT BUSINESS UNIT IBM Software infuses core business operations with intelligence-from machine learning to generative AI-to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM's AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM's hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments-a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business. YOUR LIFE @ IBM In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship. The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

Introduction AI, Hybrid Cloud, Quantum - IBM does more than just innovate and create these technologies; our purpose is to be the catalyst that makes the world better. We are helping all industries, from cybersecurity and supply chain to farming and the arts, to solve difficult problems through the power of technology. Known as the "knowledge behind the numbers," Financial Analysts are considered to be trusted business advisors, working within IBM's business units and geographies, as well as in a myriad of specialized corporate functions. IBM's finance organization is instrumental in driving innovative improvements to global financial processes while providing measurable value to the business. Your role and responsibilities In this role, you will apply financial data management and analysis techniques to assess the health, performance, and sustainability of key initiatives. You'll have the opportunity to work closely with financial analysts, data scientists, and finance operations teams to gain valuable insights into how financial models and data-driven strategies impact our business. You'll also collaborate with finance stakeholders to deliver timely reports on financial performance and key metrics to support financial planning and decision-making. * Collect and document input from internal finance teams, customers, and stakeholders to understand customer needs and requirements. * Conduct competitive analysis by researching financial performance and metrics of competitors, documenting insights on strengths and weaknesses. * Develop and prioritize financial requirements, performance metrics, and strategic insights. * Translate key findings into visualized presentations and reports for decision-makers. * Network with other talented interns in a workplace where you can be yourself and thrive. Required education High School Diploma/GED Preferred education Bachelor's Degree Required technical and professional expertise * Excellent written and verbal communication skills in English * Ability to manage tasks, meet deadlines and analyze data to foster data-driven decisions * Ability to effectively establish and maintain communication with both internal and external stakeholders * Strong organizational and logistical skills * Passion, curiosity, and desire to create new things and examine how things work internally * Willingness to learn and proactively work as a part of a wider team ABOUT BUSINESS UNIT The IBM Finance organization is responsible for driving enterprise performance and transformation. We are the financial stewards of IBM, delivering IBM's financial strategy, developing new business models, and mitigating enterprise risk. Do you have a passion for creating business value? Join our team in accounting, financial planning, pricing, business controls, tax, treasury, business development (acquisitions & divestitures), and global financing. YOUR LIFE @ IBM In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship. The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. **The Team** The Customer Excellence Group at ServiceNow works with customers to help them achieve their business outcomes by providing prescriptive guidance. As part of the Customer Excellence Group, you will work with our customers to drive consumption, adoption, and customer satisfaction and ultimately help our customers grow their business on the ServiceNow platform by getting them to see the value of their ServiceNow investment. **The Role** The Principal Technical Consultant, Integrations Specialist is the functional and technical expert of a customer engagement team - consulting with customers and configuring ServiceNow Integrations based on configuration best practices - all with the goal of accelerating and driving customer business outcomes. Integrations consultants design and implement integrations between ServiceNow and third-party software platforms, programs, and applications. They are expert problem solvers with extensive programming skills and abilities in multiple coding languages and frameworks. They also resolve errors, provide support, and develop procedures to navigate complex system overlaps. They will play a crucial role in delivering transformative integration architectures that support AI solutions on the platform. **What you get to do in this role:** + Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. + Devising integration development plans and strategies while formulating architectures for systems integrations. + Implement the latest ServiceNow AI offerings like Virtual Agent, NLU, AI Search, Issue Auto Resolution, Task Intelligence, Document Intelligence, Generative AI and other upcoming capabilities for various customers + Developing solutions specific to user requirements gathered in workshops. + Coordinating activities with other developers to ensure that integrations and platform functionality is designed to support the overall project. + Ensuring that best practices in integration processes are followed by the organization. + Act as an SME to solve complex user issues related to Integrations and AI solutions. + Checking and correcting conflicts in data configurations and overlaps. + Analyzing and improving current instance configuration and setup to ensure proper design to support future of customer. + Identifying, debugging, and advising on system errors or architecture issues. **To be successful in this role, we need someone who has:** + **Active Security Clearance Required** + At least 8 years of configuration/development experience for complex, highly capable, integration technologies + Demonstrated ability to influence and consult (providing options with pros, cons, and risks) in a complex and varied customer environment, while providing thought leadership to customer sponsors/stakeholders in solving business process and/or technical problems + Maintain at least 2 ServiceNow mainline CIS certifications + Maintain ServiceNow Certified Application Developer (CAD) certification + Act as a technical lead on any engagement + Experience with architecting systems integrations and creating complex high level architecture diagrams + Extensive experience with Integration Technologies (Web Services (REST/SOAP), middleware, LDAP, SSO, JDBC, Import Sets, Export Sets, IDR (instance data replication), Remote Tables, Remote Process, etc.) and working with SaaS technologies + Understanding of AI Models, Deep Learning Models, and Large Language Models with a focus on Generative AI. + Experience with ServiceNow's Predictive/Task Intelligence, AI Search, and Virtual Agent is highly valued. + Experience with development on the ServiceNow platform capabilities (Studio IDE, Mobile, Automated Test Framework, Delegated Development, Flow Designer, Source Control, APIs, and Integrations) + Experience with data management, database design, and database concepts + Knowledge and experience with technical components such as LDAP, VPN, SSL, SAML/SSO and other widespread enterprise technologies + Connect chat, agent chat, and virtual agent configuration and design experience + Encryption understanding and core design principals with customers (Platform, Edge, Database, Full Disk, etc) + Understanding and/or development experience with MID Servers, Notify, Orchestration + Strong Javascript skills with practical experience + Experience with Self Hosted implementations and/or Domain Separation is a plus + Experience with data management, database design, and database concepts + Strong interpersonal skills, customer-centric attitude, and ability to operate within a culturally diverse environment + Proven team builder with the ability to mentor and develop talent + Analytical and problem-solving abilities + A keen eye for detail and the ability to spot and fix errors in complex code + Ability to perform tasks independently + Good presentation and report-writing skills + Up to 30% travel annually **Work Personas** We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here (************************************************************************************************************************************* . **Equal Opportunity Employer** ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. **Accommodations** We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. **Export Control Regulations** For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.

**Introduction** At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk **Your role and responsibilities** The AI Center of Excellence is seeking a skilled AI Software Engineer to join our team. In this role, you will design, develop, and implement advanced AI solutions using IBM's Watsonx platform and pretrained models like Granite. You will build scalable and secure applications on IBM Cloud, collaborating with Technical Account Managers, Solution Architects, UX/UI Designers, and other developers to deliver innovative, high-impact solutions. - Design, develop, and test AI applications and services. - Write clean, efficient, and well-documented code following best practices. - Follow security best practices in development to meet IBM's policies and industry standards. - Communicate progress, challenges, and technical decisions effectively to both technical and non-technical stakeholders. - Participate in agile/scrum ceremonies, contributing to sprint planning, daily stand-ups, and retrospectives. - Collaborate with technical account managers, UX/UI designers, architects, and other stakeholders to integrate AI components seamlessly into the overall solution. - Stay updated on emerging trends in generative AI, IBM Cloud services, and relevant technologies. **Required technical and professional expertise** - Experience as a full stack developer with a focus in AI - Understanding of backend technologies, including server-side languages (Node.js, Python,Java, etc.) and databases (Cassandra, PostgreSQL, etc.) - Experience in web technologies: HTTP, REST, JSON, HTML, Ajax, JavaScript etc. - Familiarity with AI/ML frameworks like PyTorch, Hugging Face, or OpenAI API - Basic understanding of LLM prompt engineering and retrieval-augmented generation (RAG) techniques - Experience with version control systems (Git) and CI/CD pipelines for efficient development workflows - Strong analytical and problem-solving abilities to address technical challenges effectively - Strong collaboration skills, having worked effectively with design and engineering teams - Effective verbal and written communication skills in English **Preferred technical and professional experience** - Hands on experience with the Watsonx product portfolio and IBM Cloud Infrastructure - Experience in deploying and fine-tuning models like Granite, Mistral, or Llama 3 - Hands-on experience with containerization tools like Docker or Kubernetes - Understanding of the micro-services architecture and modern cloud programming practices - Experience in using messaging brokers like RabbitMQ, Kafka etc. - Operating Systems (such as Red Hat, Ubuntu, etc.) - Experience with build tools like Maven/Gradle - Experience with automated testing (JUnit, Selenium and/or Puppeteer) - Experience with agile development methodologies IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.