Senior Director jobs at ServiceNow - 7708 jobs

A leading tech company is seeking a Director of Technical Program Management for Long Range Planning in Sunnyvale, CA. The successful candidate will manage the infrastructure demand planning process, ensuring effective communication and resource allocation across global operations. Ideal applicants will have a Master's degree and at least 15 years of relevant experience in technical infrastructure and supply chain management. An attractive salary of $272K-$383K plus equity and benefits is offered. #J-18808-Ljbffr

Google Sunnyvale, CA, USA Director+ Apply Master's degree in Engineering, Finance, or a related field, or equivalent practical experience. 15 years of experience building and executing multi-group and multi-disciplinary projects in infrastructure, data center technology, or global supply chain planning. Preferred qualifications: Professional Engineering Certification. Experience in financial modeling and understanding of utility agreements and energy challenges. Experience in managing complex vendor relationships and contracts, and understanding standard practices in the design and construction industry. Expertise in data center technology, industrial class electrical and cooling technology, or other related areas of technical infrastructure. About the job Google's Cloud and Technical Infrastructure teams power the global platform that underpins all of Google's services and cloud platforms. Navigating a future of increasing complexity, extreme demand volatility, and significant capital investment requires a clear, unified, and aligned long-range vision. Google Global Fleet (GGF) is responsible for demand planning, supply matching, ordering, and advanced tooling to drive Alphabet's infrastructure investments. As the Director of Technical Program Management, Long Range Planning, you will be responsible for leading the strategic development, management, and communication of a consensus-driven infrastructure demand plan focused on a long-range horizon (>18 months). This critical plan serves as the primary strategic signal for our global supply chain, finance, and engineering partners to guide massive capital and resource deployment across the company's technical infrastructure portfolio. Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible. The US base salary range for this full-time position is $272,000-$383,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google . Responsibilities Own Long Range Demand Planning (LRDP) process (e.g., monthly or quarterly) to explore a wide variety of rolling >18-month demand forecast scenarios for infrastructure capacity, technology, and materials. Identify and analyze significant gaps and "go-gets" for supply chain and infrastructure teams, highlighting areas where scenario demand exceeds capacity. Act as a single source of truth for committed long-range plan, ensuring it's effectively communicated to downstream partners (e.g., Supply Chain, Engineering, Product Management) to drive capacity, material, and capital planning. Model impact of key strategic drivers on the long-range plan, including new product introductions (NPIs), end-of-life (EOL) transitions, and technology refreshes. Continuously identify and manage opportunities for improving the LRDP process, tools, and models to increase efficiency and forecast accuracy. Travel up to 30% of the time. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes. #J-18808-Ljbffr

A leading technology company is seeking a Senior Director of Platform Operations to oversee the Google Distributed Cloud (GDC). In this role, you will lead a dedicated Site Reliability Engineering team, driving the technical strategy and operational excellence. The position requires 20 years of experience in system architecture and site reliability practices. The base salary range for this full-time role is $349,000-$485,000, excluding bonuses and equity. #J-18808-Ljbffr

Redwood City United States of America Los Angeles - Del Rey United States of America Vancouver Canada Description & Requirements Electronic Arts creates next‑level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. As Sr. Director of CRM Analytics, you will lead the measurement and performance reporting for our owned channels including our website (ea.com), email and in‑game communications. Reporting to the VP CRM, you will understand EA's strategy and will create a new team to help us understand and improve our player communications across channels. You will partner with your peers on the CRM team and our studio, analytical, marketing, commercial and platform teams to delight our customers. Responsibilities Deliver 3‑year roadmap for owned channel measurement and metrics program ensuring they meet EA's short and long‑term needs. Lead the design, implementation and operations of a new owned channel analytics framework, leveraging technology/process to deliver scaled output on a rapid cycle (e.g. daily/hourly). Lead the Weekly Business Review process across the CRM team. Lead the CRM Channel Analytics team, providing mentorship and guidance to help team members deliver results and further their careers. Develop closed‑loop mechanisms and reporting to audit the team's results, ensuring future scalability of products and operations. Manage roadmap prioritization according to EA Experiences goals/frameworks. Support peer analytical teams by serving as an expert in channel metrics, providing data, reporting and consultation. Be an analytical expert across EA, influencing our approach with partner analytical teams in areas such as metrics design, measurement, optimization, cross‑channel campaign management and attribution. Evaluate complex business and technical requirements in partnership with CRM tech, communicating inherent risks and solutions to technical and non‑technical business owners. Partner with Experiences team peers to ensure products are fit for purpose and delivering on our business goals. Qualifications 10+ years experience in scaled digital teams. 5+ years experience managing analytical teams. Experience measuring scaled products (>100M users) with global reach. Experience measuring programs that utilize individual player behavior. Experience partnering with peer analytical teams (e.g. science, upper funnel measurement) to support holistic marketing measurement across channels. Experience building solutions that improve Marketing and Commercial outcomes to achieve business targets. Demonstrated ability to work with multiple partner teams, with Marketing and Commercial team experience. Experience managing and working with distributed/remote teams. Compensation and Benefits The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs). Pay Ranges * Minnesota (depending on location e.g. Minneapolis vs Saint Paul) $205,300 - $280,700 USD * Jersey City, NJ $219,400 - $323,400 USD * New York (depending on location e.g. Manhattan vs. Buffalo) $205,300 - $323,400 USD * Washington (depending on location e.g. Seattle vs Spokane) $205,300 - $280,700 USD Base salary is just one part of the overall compensation at EA. In the US, we offer a package of benefits including paid time off (3 weeks per year to start), 80 hours per year of sick time, 16 paid company holidays per year, 10 weeks paid time off to bond with baby, medical/dental/vision insurance, life insurance, disability insurance, and 401(k) to regular full‑time employees. Certain roles may also be eligible for bonus and equity. For British Columbia, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top‑up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full‑time employees. Certain roles may also be eligible for bonus and equity. About Electronic Arts We're proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth. We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well‑being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law. #J-18808-Ljbffr

A leading technology consulting company is seeking an experienced Enterprise & Business Architecture Director to define architectural vision and lead strategic transformation initiatives. This role requires extensive experience in enterprise architecture, cloud and data platforms, and influencing executive stakeholders. The ideal candidate has 15+ years in architecture and a technology degree. A commitment to collaboration and flexibility is emphasized, with a competitive compensation range of $162,800 to $303,000 annually. #J-18808-Ljbffr

A leading dermatology company based in Boston is seeking an Associate Director of Market Access and Contract Operations. This role involves developing and executing pricing strategies, negotiating contracts with payers, and collaborating with leadership teams to maximize market potential. Ideal candidates will have significant experience in market access, strong negotiation skills, and a background in financial analysis. The position offers a competitive salary and a hybrid work schedule. #J-18808-Ljbffr

PURPOSE The Senior Director, Cyber Security Enablement & Secure DevOps leads a global team responsible for developing, implementing, and maturing a broad set of specialized areas within cyber security including Application Security, SecDevOps, Security Engineering, Cloud Security, and Vulnerability Detection and Assessment. Key responsibilities include: leads the implementation of security within the software development and IT build lifecycle, focusing on integrating security into CI/CD pipelines, collaborates with development and operations teams to foster a culture of security and enhance security posture, oversees the deployment and execution of enterprise security controls, determines risk and exposure of security gaps and provides guidance to key stakeholders. DUTIES AND RESPONSIBILITIES Build, oversee, and maintain an enterprise Secure DevOps program aligned with business, technology, and security goals, embedding security into the software development lifecycle and enabling secure and resilient development of applications and infrastructure Build, oversee, and maintain the Cyber Enablement organization that provides hands‑on security execution, security risk management, governance and compliance services for Global Payments entities (business units) Design and implement processes to embed security into every stage of the software development lifecycle (SDLC) and CI/CD pipelines Drive and lead the automation of security processes and controls, testing (SAST, DAST, etc.), and compliance checks to make security efficient and consistent Identify, evaluate, and mitigate security risks and vulnerabilities in applications and infrastructure Support security incident response activities from detection to resolution, including post‑incident analysis and lessons learned Foster a strong security culture by working closely with development and operations teams, providing guidance on secure coding practices, design principles, and sound controls Develop and maintain metrics to monitor and report on the effectiveness of security controls, processes, and measure the performance of the program Build and prepare updates and/or reports to advise senior leadership on security posture, issues and risks, and overall state of the program Ensure compliance with regulatory requirements, industry standards, and best practices, such as NIST, PCI, and SOC. Retain deep expertise in safeguarding sensitive data, systems, and networks against ever‑evolving cyber threats and collaborate closely with executive leadership, IT teams, and other stakeholders to ensure the confidentiality, integrity, and availability of information assets. Stay updated on emerging threats, vulnerabilities, and industry trends, and proactively recommend and implement appropriate security measures. Build and manage an operating model that promotes employee growth and accountability, effective delivery of security and processes that support the vision, mission, strategy and values of the Cyber Security, Technology Services and Global Payments Enterprise Communicate with all levels of management related security risks, effectiveness, completeness and needs of the program Build and maintain strong relationships with key stakeholders, establishing a culture of engagement Demonstrate principled leadership, sound business ethics and consistency among principles, values and behavior Not an exhaustive list; other duties as assigned QUALIFICATIONS Bachelor's degree in Computer Science, Information Systems, or a related field; or over 15+ years industry experience in related roles. 10+ years of progressive experience in enterprise information security, with a focus on financial organizations and global operations. Proven experience in leadership roles Deep understanding of the software development lifecycle and CI/CD practices. Expertise in security tools for static analysis (SAST), dynamic analysis (DAST), software composition analysis (SCA), and more. Strong knowledge of cloud security (AWS, Azure, GCP) and infrastructure as code (IaC). Experience with container security technologies like Kubernetes. Strong understanding of security frameworks and standards (e.g., PCI DSS, NIST, ISO 27001, SOC) Demonstrated experience in leading security controls risk assessments and remediation efforts, application security, and vulnerability management Excellent leadership and people management skills, with the ability to build and motivate high‑performing teams. Strong analytical and problem‑solving skills, with the ability to make sound decisions in complex and fast‑paced environments. Excellent communication and interpersonal skills to promote security across diverse teams. Exceptional communication and stakeholder management skills, with the ability to effectively interact with executives and technical teams #J-18808-Ljbffr

Senior Director, Corporate Development page is loaded## Senior Director, Corporate Developmentremote type: Flexlocations: USA, CA, Pleasantontime type: Full Timeposted on: Posted Yesterdayjob requisition id: JR-0103013**Your work days are brighter here.**We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too.**About the Team**Workday's Corporate Development team is responsible for driving Workday's inorganic growth strategy through the execution and integration of compelling acquisition and strategic investment opportunities in the company's core, adjacent and potentially new market sectors. The team partners closely with Workday's executive team, product strategy, GMs, and various vertical and functional leads to evaluate, analyze and implement the company's global M&A and strategic investments.**About the Role**The Senior Director, Corporate Development will lead transaction activities ranging from identifying, evaluating and driving public and private company acquisitions, minority investments and other critical initiatives.**Job Responsibilities:*** Lead and support corporate development transactions through all phases of the transaction lifecycle* Partner with Workday's industry and product specialists to identify and prioritize strategic gaps, evaluate build/buy/partner options and collaborate on target selection criteria and recommendations* Develop a deep understanding of the competitive landscape and assist in establishing relationships with key players in the industry* Collaborate with primary deal leads and broader cross-functional teams to drive focused diligence processes which vet key assumptions and value drivers* Conduct detailed analyses including valuation and pro forma case modeling which capture target company trends, deal alignments and integration costs in detail* Articulate clear rationale and risks associated with proposed transactions through spoken and written communications with deal sponsors, functional leadership and senior executives, taking into account Workday's overall interests* Develop presentation materials to provide recommendations to the executive team and the board**About You****Basic Qualifications:*** 15+ years of proven leadership experience in the M&A technology sector (preferably enterprise software), including corporate development, investment banking, and/or private equity experience* Proven track record in buy-side M&A, corporate strategy and/or strategic finance (end to end transaction lifecycle)* Strong financial modeling and valuation skills* Hands-on deal leadership experience* Strong leadership and program management skills with the ability to work and build consensus with multiple cross-functional teams**Other Qualifications:*** Self-starter with flexibility to work on multiple projects simultaneously and adjust near-term role to business needs* Comfortable with a team-oriented and collaborative approach to achieving impact* Positive attitude and understanding of the Workday culture* Effective interpersonal skills, including strong oral and writing capabilities; ability to clearly communicate compelling messages to senior leadership and external partners / counterparties* Ability to deal with time pressure* Undergraduate degree and MBA preferred* Open to 50% reporting to Pleasanton, CA campus**Workday Pay Transparency Statement**The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please .Primary Location: USA.CA.PleasantonPrimary Location Base Pay Range: $225,000 USD - $337,600 USDAdditional US Location(s) Base Pay Range: $190,000 USD - $337,600 USD**Our Approach to Flexible Work**With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply **spend at least half (50%) of our time each quarter in the office or in the field** with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers.Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.Read more below to learn more on our stance on being a proud equal opportunity workplace, pay transparency and accommodation support.Workday is proud to be an equal opportunity workplace. Individuals seeking employment at Workday are considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws.Further, pursuant to applicable local ordinances, Workday will consider for employment qualified applicants with arrest and conviction records.We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us. You may view the , and , by clicking on their corresponding links. Workday is committed to providing reasonable accommodations for qualified individuals #J-18808-Ljbffr

A leading technology provider is seeking a strategic Senior Director/Director of Customer Expansion to drive demand generation initiatives within Commercial and Enterprise accounts in the U.S. This role requires over 10 years of B2B marketing experience, particularly in demand generation, with a proven ability to collaborate across teams. Candidates should have proficiency in marketing tools like Marketo and Salesforce, along with strong project management skills. Join a dynamic team leading innovative marketing strategies. #J-18808-Ljbffr

Cvent is a leading meetings, events, and hospitality technology provider with more than 5,000+ employees and 24,000+ customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we're transforming the meetings and events industry through innovative technology that powers the human connection. Our Culture and Impact Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections. AI at Cvent: Leading the Future Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we're committed to continuous learning and adaptation-AI isn't just a tool for us, it's part of our DNA. We're looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you'll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation. Throughout our interview process, you'll have the chance to demonstrate how you use AI to learn, iterate, and amplify your impact. If you're excited to be part of a team that's leading the way in AI-powered collaboration, we'd love to meet you. Cvent is looking for a strategic and results-driven Senior Director/Director of Customer Expansion to lead Demand Generation initiatives focused on driving net new booked revenue within our Commercial and Enterprise customer base. This role is responsible for cross-sell, upsell, and new buying center penetration, developing integrated programs that grow our footprint across Cvent's extensive product suite. This role sits within the Demand Generation team and partners closely with Sales, Customer Success, Field Marketing, Product Marketing, and Digital to design campaigns that convert customer engagement into pipeline and closed-won business. In This Role, You Will: Own the customer expansion strategy across Commercial and Enterprise accounts in North America, driving net new booked revenue through cross-sell, upsell, and whitespace engagement Build integrated, multi-channel campaigns; including digital, email, webinars, and sales-supported outreach that align with customer needs and key business moments Identify and prioritize opportunities using tools like 6sense, Salesforce, and product usage signals, with a focus on uncovering and engaging new buying centers Partner with Sales and Customer Success to align on account plans and campaign execution strategies Collaborate with Product Marketing and Vertical Marketing to develop relevant messaging, offers, and content tailored to specific customer segments and industries Track and report on key KPIs: expansion pipeline, sourced revenue, campaign performance, and conversion rates across the funnel Continuously test and optimize programs based on performance, feedback, and evolving customer needs Here's What You Need: 10+ years of B2B marketing experience with a strong background in demand generation, customer marketing, or account-based marketing (ABM) Experience building revenue-driving programs for existing customers, including cross-sell, upsell, and adoption-focused initiatives Proficiency with marketing tools such as Marketo or Eloqua, Salesforce, and ABM/intent platforms like 6sense Strong collaboration skills with a proven ability to influence Sales, Customer Success, and Product Marketing partners Experience targeting both commercial and enterprise segments, with understanding of complex buying cycles and multi-threaded sales processes Analytical mindset with experience using data to drive prioritization and program optimization Exceptional project management, communication, and stakeholder alignment skills Bachelor's degree required Physical Demands We are not able to offer sponsorship for this position. #J-18808-Ljbffr

A leading software provider is seeking a Senior Director of Corporate Development in Pleasanton, CA. This role involves leading M&A transactions, evaluating strategic opportunities, and collaborating with cross-functional teams to drive corporate growth. Candidates should have extensive experience in M&A technology, strong financial modeling skills, and leadership abilities. A hybrid work model is supported, allowing for flexibility in work arrangements. #J-18808-Ljbffr

A nonprofit organization in Boston seeks a Chief Operating Officer / Chief of Staff to oversee daily operations and improve organizational effectiveness. The role entails managing internal processes, collaborating with the CEO to translate strategic goals into actionable plans, and leading cross-departmental teams. Ideal candidates should have extensive leadership experience in operations, a track record of fostering a diverse community, and a commitment to social issues. Benefits include a retirement plan, health insurance reimbursement, and generous vacation policies. #J-18808-Ljbffr

A leading technology firm in San Jose seeks a Facilities & Real Estate Director to lead operations for its campus. This role involves ensuring reliable, compliant operations of facilities and data centers, managing relationships with vendors, and driving performance metrics for operational excellence. Candidates should have a strong background in engineering and facilities management. The position offers a salary range of $161,000 to $299,000 along with various benefits. #J-18808-Ljbffr

About Archetype Infrastructure Solutions Archetype Infrastructure Solutions is a fast-scaling subcontracting firm specializing in structured cabling and low-voltage labor services for data centers and other mission‑critical infrastructure projects. With operations spanning Texas, Arizona, Virginia, and beyond, we are on pace to generate $5M+ in revenue this year, with aggressive growth targets in the $20M+ range. We support general contractors, integrators, and developers with on-demand labor, workforce deployment, and project execution - and now, we're looking for a vision‑aligned, operations‑driven leader to help us scale to the next level. The Opportunity We're seeking a Chief Operating Officer (COO) who has successfully scaled a $20M+ company in the structured cabling, low‑voltage, or data‑center construction space. This executive will be responsible for leading day‑to‑day operations, workforce scaling, labor compliance, and aligning operations with our client acquisition and marketing strategy. This is a high‑impact, high‑autonomy leadership role for someone who thrives in a fast‑paced, hands‑on environment and wants to build something that lasts. Key Responsibilities Oversee nationwide labor deployment for data center and structured cabling projects. Manage job costing, project timelines, resource allocation, and profitability. Ensure job sites run efficiently with high-quality results and minimal rework. Maintain labor law and OSHA compliance across W2 and 1099 techs. Build scalable operational systems using tools like ClickUp, Monday.com, Airtable, and QuickBooks. Oversee time tracking, payroll coordination, and workforce documentation. Partner with the CEO to scale operations in line with marketing and client acquisition. Align workforce planning with inbound lead volume and market expansion. Support digital campaign execution with operational readiness and market‑specific capacity. Build and manage a high‑performing ops team (dispatchers, regional leads, project coordinators). Collaborate with recruiting, sales, and finance to ensure seamless internal execution. Set clear KPIs and enforce performance accountability across departments. What You Bring 10+ years of leadership experience in field operations, construction services, or low‑voltage labor. Proven success scaling a $20M-$100M business, preferably in data centers or telecom infrastructure. Deep understanding of structured cabling project cycles, labor deployment, and compliance. Track record of building SOPs, systems, and leadership layers beneath you. Strong command of workforce planning, project profitability, and client satisfaction. Bonus: Experience coordinating with digital marketing teams or agencies to scale inbound growth. #J-18808-Ljbffr

A growing subcontracting firm is seeking a Chief Operating Officer (COO) to oversee operations and scale the business. Ideal candidates will have over 10 years of experience leading operations in construction or low-voltage environments. Key responsibilities include managing labor deployment, project profitability, and compliance while building operational systems. This is a high-impact role in a fast-paced environment with significant autonomy. #J-18808-Ljbffr

Macdonald & Company are partnered with a privately held, long-term real estate owner/operator based in Charlotte, overseeing a diversified portfolio of more than 2 million square feet across office, industrial, retail, mixed-use, parking, and land assets. The firm maintains a hands-on, ownership-driven approach to operations and is continuing to modernize and professionalize its internal structures to support portfolio growth and efficiency. The Role This newly designed position will serve as the senior leader overseeing both the property management and maintenance/engineering functions. The VP of Operations will provide unified leadership across departments that historically operated separately, ensuring consistent standards, efficient building operations, clear communication, and alignment with ownership objectives. The role requires someone with strong commercial real estate operations experience, particularly across office and industrial assets, who understands onsite property management, maintenance workflows, financial operations, and tenant service at the portfolio level. Responsibilities Operations Leadership Lead and oversee the property management and maintenance/engineering teams, including department heads. Establish and implement operational standards, processes, and best practices across the portfolio. Drive coordination between property management and maintenance to ensure aligned priorities and seamless execution. Portfolio Oversight Provide executive oversight across a 45-asset portfolio with significant office and industrial exposure. Conduct regular site assessments to evaluate building operations, maintenance programs, and tenant satisfaction. Ensure compliance with operational, safety, and regulatory requirements. Financial & Lease Administration Oversee annual operating and capital budgets; ensure accurate forecasting and cost-effective operations. Maintain accountability for rent collection processes, financial reporting, and variance management. Review and approve leases, renewals, amendments, estoppels, and SNDAs. Maintenance & Engineering Management Provide leadership to the Senior Maintenance Engineer and engineering/maintenance staff. Oversee preventative maintenance programs, vendor management, and building systems performance. Support staffing, training, workflow optimization, and technology adoption (e.g., work order systems). Capital Projects & Vendor Management Oversee capital projects, tenant improvements, deferred maintenance, and building upgrades. Negotiate and manage vendor and service contracts; evaluate performance and cost efficiency. Provide operational insights during acquisition and disposition due diligence. Cross-Functional Collaboration Partner with ownership, accounting, legal, development, construction, and HR to ensure operational alignment. Serve as the senior operational point of contact for brokers, tenants, municipalities, and external stakeholders. Qualifications 10+ years in commercial real estate operations with strong exposure to office and industrial assets. Background that includes onsite property management plus an understanding of maintenance and building systems. Experience leading both property management and maintenance departments or multi-disciplinary operational teams. Strong financial and operational acumen, budgets, forecasting, CapEx, lease administration, vendor management. Hands-on, practical leadership style with the ability to create structure and unify teams. Effective communicator comfortable working directly with ownership in a lean, entrepreneurial environment.

Macdonald & Company are proudly partnered with a privately held Real Estate investor and developer, who develop Low-Income Housing Tax Credit Affordable Housing and Market-Rate Multifamily projects, as they seek to appoint a Chief Operating Officer or Head of Operations. The Role The COO will serve as a senior strategic partner to the executive team, overseeing the day-to-day management of the company while helping drive growth across investments, development initiatives, and operating platforms. This role is designed for a real estate leader with strong experience in investment management, development execution, and cross-functional leadership, capable of bridging strategy with hands-on operational excellence. Responsibilities: Develop and execute strategies to achieve the Company's financial and operational goals. Plan and direct all aspects of the Company's daily operational policies, objectives, and initiatives. Optimize the Company's operating capability and profitability. Manage and evaluate third-party Property Management teams. Negotiate property management agreements and other core legal agreements. Establish policies and procedures that promote Company culture and core values. Review staffing plans with various departments and approve hiring initiatives. Evaluate Company and operational performance by analyzing data and translating it into actionable reporting, presenting reports to executives and investors

ICW's mission is to reduce gun violence by amplifying the voice and agency of people who have been most impacted by systemic racism and mass incarceration. We partner with program participants through case management and careers in and beyond personal training. Individuals are elevated as experts in fitness and the social issues they've lived. ICW is a culture and community in which power dynamics are flipped, social capital is bridged, and new leaders emerge in the fight to combat long‑standing inequities. Position Overview The Chief Operating Officer / Chief of Staff (COO/COS) is responsible for ensuring the organization runs efficiently by overseeing daily operations, coordinating cross‑departmental work, and translating strategic priorities into clear plans and systems. This role acts as a key partner to the CEO, managing internal processes, improving operational effectiveness, and aligning teams around shared goals. The COO/COS builds scalable structures, supports staff leadership, drives accountability, and ensures consistent execution across all sites in a fast‑paced, evolving environment. Key Responsibilities Operations & Systems Management Oversee day‑to‑day operations across all sites, ensuring efficiency, consistency, and compliance Build, implement, and refine operational systems, workflows, and processes to support program delivery and organizational effectiveness Monitor operational performance across sites, identifying areas for improvement and implementing corrective actions as needed Collaborate with the CEO and department leads to align operational execution with strategic priorities Organizational & People Leadership Work with the CEO to set organizational goals, define strategies, and monitor progress toward outcomes Build trust and respect with staff and participants based on knowledge, personality, and/or lived experience Promote openness, equity, and belonging through training, dialogue, and policy development Collaborate with staff to understand their work realities, improve outcomes, and strengthen relationships Foster a culture of learning, accountability, and reflection, encouraging staff to take ownership of their impact Lead conversations about building and running ICW gyms and engage directly with community members across roles Serve as host or spokesperson for ICW during internal workouts, tours, events, and external engagements. Strategic Planning & Execution Partner with the CEO to translate strategic goals into actionable plans and measurable outcomes Track progress against initiatives, manage projects, and ensure organizational priorities are met Analyze operational and program data to inform decisions, identify opportunities for improvement, and adjust strategies as needed Facilitate cross‑departmental alignment so all teams understand their role in achieving organizational objectives Financial & Risk Oversight Manage budgets, forecasting, and resource allocation in collaboration with finance team Ensure adherence to compliance, safety, and risk management standards across all sites and programs Identify potential operational, financial, or programmatic risks and implement strategies to mitigate them Monitor financial performance and operational efficiency to support sustainability and long‑term growth Partner with leadership to make data‑driven decisions that balance risk, resources, and organizational priorities Qualifications 8-10+ years of leadership in operations or organizational management, with multi‑site or multi‑team experience In‑office presence and ability to travel between all sites (Cambridge, Dorchester, Savin Hill) Experience working with individuals impacted by incarceration, street violence, or systemic oppression (preferred) Strong operational systems builder with a proven track record of improving processes and workflows Experience translating strategy into operational execution, including goal‑setting, project management, and performance tracking Experience managing budgets, forecasting, and partnering with finance Proven people leader with experience hiring, coaching, and managing staff High emotional intelligence, strong judgment, and ability to thrive in dynamic, fast‑paced environments Proficiency with operational tools, dashboards, and performance metrics Knowledge of risk management, compliance, and site operations Highly organized, detail‑oriented, and capable of both strategic thinking and hands‑on execution Benefits A partially matching SIMPLE IRA retirement plan Reimbursement of health insurance of up to $250/month, or $500/month with dependents Generous paid holiday policy 15 days paid vacation for years 1 and 2 of employment, and 20 days for years 3+ of employment Employees accrue sick/medical leave time per the Massachusetts Earned Sick Time Laws 24/7 access to gym spaces Year‑round “summer Fridays”; closing at 2p.m. ICW values a diverse workplace and strongly encourages people of color, women, LGBT individuals, people with disabilities, members of ethnic minorities, foreign‑born residents, and veterans to apply. ICW is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws. #J-18808-Ljbffr

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: Build a team of direct Sales Executives to drive rapid new business sales growth in the region Build and drive sales strategy for the region in conjunction with Sales Operations to effectively Go-To-Market including understanding the competitive landscape, presence and strength within the region Actively engage in territory planning, relationship development and opportunity development and driving revenue by supporting and assisting Field Sales Teams in closing opportunities Recruit, coach and mentor team members to drive excellence Development of territories and quota for the sales team and effectively communicate to set performance expectations within the team Manage and report accurate forecast and pipeline to the business Achievement of annual sales goals on a quarterly and annual basis is required Engage and align effectively in C-level meetings in order to properly understand customer business requirements Build effective working relationships with Solution Consulting, Business Units, Professional Services, Marketing, our Partner community and the ServiceNow executive team Retain and grow existing customer base with regular non-sales customer engagement activities to deliver an excellent customer experience Qualifications To be successful in this role you have: Ideal candidate will currently reside in North Carolina. Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. Extensive track record of new business sales success including presentation and negotiation skills within industry and at C Level Strong success in recruiting, coaching and managing an exceptional sales team Strong strategic thinking including analytical and financial planning skills to meet and exceed quotas and goals. Ownership of accurate CRM reports including current and future quarterly forecasts and opportunity inspection Experienced in driving sales process and drive effective working relationships with Sales Operations Ability to understand the 'bigger picture' and business drivers around IT Ability to build long term strategic and senior level relationships Ability to adapt and work effectively within a rapidly changing and growing environment Demonstrates strong business and financial acumen Built self-motivated sales teams that embrace a culture of collaboration, enthusiasm, and overachievement Champions and promotes top performers, constantly develops and coaches the team and themselves, and topgrades appropriately Proven partner relationships and networks, and ability to grow the impact of revenue streams and territory development through the partner ecosystem Ownership of driving successful pipeline generation activities developed by marketing or the partner community JV20 Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.