Senior Solutions Consultant jobs at ServiceNow - 34 jobs

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description Advisory Solution Consultant Strategic HCLS Accounts As a member of our Solution Consulting team, you will have a major impact on our future success by supporting HCLS Solution Sales. You will guide revenue for all of our products with the support and partnership of Sales, Product Management, and the executive team. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles. What you get to do in this role: Assist the sales personnel in the qualification of enterprise customer needs and performing pre-demo needs analysis. Participation on strategic accounts as the lead technical advisor Provide mentoring and training to peers and other colleagues in the organization. Demonstrations of the product, both standard and tailored to prospects and existing customers, both onsite and via web meeting. Generation of product demo scripts and scenarios and maintaining demonstration environment(s) Scoping and delivering Proof of Concept/Proof of Value engagements with prospects Responding to Request for Information/Proposal documents Staying current on product developments/releases to a level required for demo and POC/POC Supporting Marketing events - user conferences, trade shows, webinars, etc. Staying current on competitive analyses and understanding differentiators between the company and its competitors. Responsible for understanding business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, security etc. as it relates to the overall strategic initiatives of the customer. In conjunction with Sales Personnel and Professional Services, conduct transition briefing - communicate commitments, expectations, etc. in preparation for deployment. Act as the ServiceNow subject matter expert at Executive briefings/marketing events Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 7+ years of pre-sales solution consulting or sales engineering experience in (product specific area) Strong Pre-sales experience, ITSM & ITOM experience would be advantageous (Tool or business process). Experience selling into and/or working with Pharma/Life Sciences a strong preference Mastery of the Sales process and trusted advisor for account representative Exhibits prior and current technical expertise in web technology and the ability to learn new technology. Exceptional communication and presentation skills to include technical and business concepts. Understanding of and experience selling to enterprise IT architecture. Experience working collaboratively with product management, product marketing, partners, and professional services Creative problem-solving skills with a growth mindset and desire to work in a fast-paced, high growth organization Background in ITIL, Service Management, Asset Management, IT Management, IT Operations Management. A high degree of passion, energy, and drive FD21 For positions in this location, we offer a base pay of $146,000 - $241000, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here . Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description As a Sr Advisory Solution Consultant within our Core Enterprise Solution Consulting team, you will have the opportunity to join our industry's best and brightest talent. This is a tight-knit team of innovative leaders who are hungry, humble and see our customer's biggest challenges as their greatest opportunities. In this role, you will have a major impact on our goal of becoming the defining enterprise software company of the 21st century by driving the hyper-growth of your Retail and Hospitality business. As a Core Solution Consultant, you will be responsible for driving revenue across all our Solutions with our most strategic accounts by leading and partnering across a broad deal team that includes Sales, Solution Specialists, Business Value Consultants, Product Management, Customer Success and our Executive Team. What you get to do in this role: You will quarterback the executive solution and deal strategy across a broad deal team with our largest customers. You will be accountable for developing, positioning and presenting industry-specific solutions and articulating how customers will realize the value of those solutions during sales cycles to achieve their goals, as well as our sales goals, within your business. Some of the Key Mindsets and Behaviors to be successful in this role include: Operating as the general manager of your business Embodying servant leadership Cultivating a growth-mindset Staying business-outcome focused Obsessing over customer success Leading with empathy Operating with urgent curiosity Winning as a team Some of the Key Activities to be successful in this role include: Driving the revenue growth of your business as an industry, functional and technical expert Leading solution strategy and deal strategy at an account level across a broad deal team Developing and maintaining executive (C-Level) and line of business (Director level) customer relationships Leading discovery to clearly define customer challenges Delivering best-in-class solution demonstrations and presentations to align the value of our solution with customer needs Articulating how customers will adopt our solution to realize the value of their investment Continuously learning about product innovations Acting as an industry thought leader Providing feedback to product development on how we can innovate our products to drive greater value to customers Supporting marketing events including executive briefings, conferences, user groups, and trade shows Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 7+ years of solution consulting or sales engineering experience Proficiency in leading SaaS solutioning and sales in enterprise accounts Experience working in a team-based, hyper-growth environment Sales acumen, to drive best-practice sales execution with you sales counterpart Proficient in building strong trust relationships with decision-makers and senior VP-level budget owners Experience working collaboratively with product management, product marketing, partners, and professional services Experience with the ServiceNow platform a plus Experience in the Retail industry a plus Highly prefer this candidate be based in Bentonville, AR, Dallas, TX or Seattle Metro area. Solution Consulting certifications in Demo2Win, Inspire2Win, Toastmasters a plus Experience advising on delivery and value realization post-sale a plus Travel, as necessary Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before. We make the world of work, work better for people. We're disruptive. We work hard but try not to take ourselves too seriously. We are highly adaptable and constantly evolving. We are passionate about our product, and we live for our customers. We have high expectations and a career at ServiceNow means challenging yourself to always be better. Role: ServiceNow is seeking a Senior Solution Consultant to support our Global Partnerships and Channel partners. In this role, you will be expected to provide pre-sales support, technical product and architecture advice, and ongoing communication of the latest ServiceNow solutions and capabilities. You will assist our partners in building practices that deliver exceptional customer outcomes. Additionally, you will be responsible for evangelizing ServiceNow mindshare to our partner community to evolve a “ServiceNow First” approach, to sell effectively to their customers, and to extend the ServiceNow value proposition. What you need to be successful in this role: 7+ years of Pre-Sales Solution Consulting experience 2+ plus years of ServiceNow experience 2+ plus years of Partner experience Undergraduate degree in Commerce, Computer Science, Engineering etc. Working knowledge of modern web technologies and cloud computing Experience and understanding of multiple technical domains - application, data, integration, big data, mobility, analytics, etc. Excellent understanding of the architectural principles for cloud-based platforms that include SaaS, PaaS, multi-tenancy, and automation Intrinsically curious and passionate about researching current and emerging technologies and developing innovative solutions Quick adoption and understanding of industry/vertical business challenges and mapping how ServiceNow can help transform those verticals Strong facilitation skills, to encourage clear articulation of the business issues and effective solution design by the relevant players Sharp business judgment, ability to see "big picture" and to prioritize Executive presence, strong verbal and written communication Ability to manage change and ambiguity with an action-orientation/drive - must thrive in a dynamic environment Talented at explaining complex topics clearly and concisely, and effective at providing practical guidance Ability to collaborate and interact at multiple levels (Enterprise Architects, Technical Architects, Offering Managers, Directors, VP's, and CXO's) Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 7+ years of pre-sales solution consulting or sales engineering experience Experience that will help you stand out: Experience with the ServiceNow product suite or competitive product suites highly desirable A current ServiceNow certification (e.g. Certified System Administrator and/or Certified Implementation Specialist) ServiceNow platform development experience Experience developing on competitive platforms What you get to do in this role: Evangelize ServiceNow to partners through Sales Plays enablement and product demos Proactively manage relationships with executive and key partner stakeholders to build ServiceNow Mindshare Assist Partner Experience team on the execution of roadshows, shark camps, and partner events Provide subject matter expertise (SME) during planning, solutioning and EBC briefings. Explain core concepts of the ServiceNow platform and its value proposition Identify and collaborate on business development opportunities for market-differentiated Offerings/Solutions based on the ServiceNow platform and spearhead intake into the ServiceNow Built-On/Built-With program Mentor, guide, and model effective teamwork with ServiceNow and partner solution consultants to develop and apply new knowledge and skills. Collaborate, actively share knowledge, and promote best known methods amongst other ServiceNow Solution Consulting team members Takes responsibility as primary technical touchpoint with peers when partners are engaged within an account or pursuit Provide feedback, guidance, and advice on the 'Art of Story Telling' to partner solution consultants Create long term enduring relationships with partners and the senior leadership within those partners to understand their go to market strategy and attach ServiceNow into their client pursuits Demonstrates domain and technical expertise across multiple industry verticals knowing when to pull in the proper teams within ServiceNow to assist as needed For partners with true industry focus and credentials, provides a point of view (or brings in expertise) on where the entire ServiceNow platform is relevant for that industry, not just about industry SKUs Travel for Partner, Customer, and Organizational activities What we would love to see from you before or during an interview: Presentation and demonstration of our ServiceNow Story An inspiring portfolio of applications built on platforms such as ServiceNow Demonstration of any accessible projects you have built This role requires approximately 25% travel. FD21 For positions in this location, we offer a base pay of $131,925 - $217,725, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description ServiceNow, a leader in Insurance solutions, is seeking an Advisory Solution Consultant (Core) to focus on Enterprise Insurance customers. This critical role involves providing consultative, pre-sales support to our customers. What you get to do in this role: As a Solution Consultant, you'll be a trusted technical advisor, creating and delivering tailored solutions to our valued Enterprise Insurance customers. It's an exciting opportunity to help meet our quarterly and annual sales goals together in your territory. In this role, you will get to: 1. Identify, qualify, and move opportunities through the various stages of the sales cycle and deliver impactful solutions to our customers 2. Demonstrate the technical and business value of ServiceNow solutions to clients. 3. Work in a matrixed environment and leverage these resources effectively to provide solutions to our customers. 4. Leverage your knowledge of the Insurance Industry and demonstrate how the ServiceNow platform aligns to help our customers solve their most complex business problems. This role requires a strategic approach to planning and executing against planned objectives while representing the entire portfolio of ServiceNow products. A successful candidate will be able to work in a matrixed environment, building relationships within IT and across various lines of business, focusing on delivering measurable results and driving the growth of ServiceNow's portfolio of solutions. Qualifications To be successful in this role, you have: · 7+ years of pre-sales solution consulting or sales engineering experience · Demonstrated Financial Services Experience, preferably in Insurance experience · Proficiency with the ServiceNow platform or technical expertise with cloud software solutions · Experience working collaboratively with product management, product marketing, partners, and professional services · Territory management skills, including pipeline building and working with Sales counterparts to guide execution excellence · Travel, as necessary FD21 Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate! For positions in this location, we offer a base pay of $131,925 to $217,725, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here . Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: The Specialist Solution Consultant is a technical & business consultant with the advanced ability to develop, position and provide industry and product specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory. Support product sales as the technical, industry and domain expert of a client-facing sales team that pursues customers and prospects across one or multiple industry markets Lead discovery workshops to determine customers' challenges and give persona and value-based product demonstrations to align our solution with customer needs Develop client partner relationships Guide strategic programs in top accounts such as customer journey sessions for roadmap and outcome agreement Provide feedback to product management to influence the product roadmap and strategy in support of your customers and changing market dynamics Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team Stay current on competitive analysis and market differentiation Support marketing events including executive briefings, conferences, user groups, and trade shows Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 7+ years of pre-sales solution consulting or sales engineering experience in Enterprise Applications Industry experience in any specific vertical including healthcare, technology, or telco is desirable Proficiency with the ServiceNow platform or technical expertise with other enterprise cloud software solutions Experience working collaboratively with product management, product marketing, partners, and professional services Territory management skills, including pipeline building and working with Sales counterpart to promote execution excellence Travel, as necessary Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here . Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. With more than 7,400+ customers, we serve approximately 80% of the Fortune 500, and we're proud to be one of FORTUNE's 100 Best Companies to Work For and World's Most Admired Companies 2022. Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow. Unsure if you meet all the qualifications of a but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates. Job Description Create and contribute to sales campaigns focused on Strategic Portfolio Management (SPM) solutions by providing product and industry insight · Serve as a thought leader on SPM ServiceNow · Develop and maintain strong alignment with Product Management and Engineering teams on roadmap, industry specific use cases, and field feedback · Create and own programs to demonstrate the solution's value and secure the technical win for customers and prospects · Contribute to and maintain a showcase of industry relevant SPM created on the ServiceNow platform · Assist sales personnel in qualification of customer needs (business & technical discovery) and performing business value assessments to determine quantifiable outcomes for customers · Demonstrate of solutions, both standard and tailored to prospects and existing customers · Scope and deliver Proof of Concept/Proof of Value engagements · Support Marketing events as assigned - conferences, trade shows, webinars, summits · Stay current on competitive analysis and understand how to best position ServiceNow solution to ensure we keep ahead of opportunities, obstacles, and challenges · Understand business and technical problems addressed by the product including key regulations, business drivers, evolving business needs, etc. · Consistently and accurately provide status to management on the progress of key deals, sales plays/motions and on pipeline generating activities Qualifications To be successful in this role, we need someone who has the following: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 2+ years direct experience with ServiceNow's SPM solution · Exceptional communication and presentation skills, including relevant technical and business concepts · Ability to forge strong business relationships and connect with both C-level execs at customers as well as with individuals in ServiceNow eco-system · Strong Presales experience and mastery of the Sales process · A strong understanding of the SPM and related business processes · Experience with ServiceNow's SPM (in a customer capacity, implementation capacity or presales capacity) · Willingness to travel domestically up to 20% · 7+ years of relevant post-collegiate professional experience Additional Information ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law. At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office. If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance. For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government. Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site .

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description ServiceNow, a leader in Insurance solutions, is seeking an Advisory Solution Consultant (Core) to focus on Enterprise Insurance customers. This critical role involves providing consultative, pre-sales support to our customers. What you get to do in this role: As a Solution Consultant, you'll be a trusted technical advisor, creating and delivering tailored solutions to our valued Enterprise Insurance customers. It's an exciting opportunity to help meet our quarterly and annual sales goals together in your territory. In this role, you will get to: 1. Identify, qualify, and move opportunities through the various stages of the sales cycle and deliver impactful solutions to our customers 2. Demonstrate the technical and business value of ServiceNow solutions to clients. 3. Work in a matrixed environment and leverage these resources effectively to provide solutions to our customers. 4. Leverage your knowledge of the Insurance Industry and demonstrate how the ServiceNow platform aligns to help our customers solve their most complex business problems. This role requires a strategic approach to planning and executing against planned objectives while representing the entire portfolio of ServiceNow products. A successful candidate will be able to work in a matrixed environment, building relationships within IT and across various lines of business, focusing on delivering measurable results and driving the growth of ServiceNow's portfolio of solutions. Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 7+ years of pre-sales solution consulting or sales engineering experience Demonstrated Financial Services Experience, preferably in Insurance experience Proficiency with the ServiceNow platform or technical expertise with cloud software solutions Experience working collaboratively with product management, product marketing, partners, and professional services Territory management skills, including pipeline building and working with Sales counterparts to guide execution excellence Travel, as necessary FD21 Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description As a member of the Solutions Consulting team, you will provide skilled technical expertise to support customers with product and solution leadership during pre-sales engagements. The SC-CRM will participate in the acquisition and retention of customers by utilizing world-class technical pre-sales solution consulting techniques to communicate the power, flexibility, and ease-of-use of CRM on the ServiceNow SaaS platform. What you get to do in this role: The Solution Consultant is a hands-on technical consultant with the ability to deliver and position solutions during while achieving quarterly and annual sales objectives for an assigned territory. Support Digital Sales teams in the qualification of customer needs through discovery Participate across the sales lifecycle on acquiring new customers Provide mentoring and training to peers, colleagues and partners Demonstrate the product, both standard and tailored to prospects and existing customers Generate product demo scripts and scenarios and maintain demonstration environment(s) Scope and deliver Proof of Concept/Proof of Value engagements with prospects Respond to Request for Information/Proposal documents Stay current on product developments/releases to a level required for demo and POC/POV Support Marketing events - user conferences, trade shows, webinars etc. Stay current on competitive analyses and understand differentiators between the company and its competitors Understand business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, and security In conjunction with Sales and Professional Services, conduct transition briefing - communicate commitments and expectations in preparation for deployment Act as the ServiceNow subject matter expert at executive briefings and marketing events Qualifications In order to qualify for and be successful in this role, you should have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 2+ years of pre-sales solution consulting or sales engineering experience in the customer service, field service or CRM software industry Proficiency with the ServiceNow platform or technical expertise with cloud software solutions Ability to actively listen to customer requirements and provide a solution to address the customer's business issue Eagerness and willingness to learn Demonstrated proactive approach to perform without being told what to do Ability to prioritize task and be efficient to minimize wasted effort Proven ability to live up to commitments while maintaining integrity and focus on details Exceptional communication and presentation skills to include technical and business concepts Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. With more than 7,700+ customers, we serve approximately 85% of the Fortune 500 , and we're proud to be one of FORTUNE 100 Best Companies to Work For and World's Most Admired Companies™. Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow. Unsure if you meet all the qualifications of a but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates. Job Description As a member of our Higher Education Solution Consulting team, you will have a major impact on our future success by supporting [Employee Experience, Customer Workflow, ITX] Solution Sales. You will guide revenue for one of our products with the support and partnership of Sales, Product Management, and the executive team. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles. What you get to do in this role: The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory. Support product sales as a technical and domain expert of a client-facing sales team Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues Provide feedback to product management about product enhancements that can address customer needs and provide additional value Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team Stay current on competitive analysis and market differentiation Support marketing events including executive briefings, conferences, user groups, and trade shows Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 7+ years of pre-sales solution consulting or sales engineering experience Proficiency with the ServiceNow platform or technical expertise with cloud software solutions Higher Education Solution Software sales Experience working collaboratively with product management, product marketing, partners, and professional services Territory management skills, including pipeline building and working with Sales counterpart to guide execution excellence Travel, as necessary FD21 Additional Information ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law. At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office. If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance. For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government. Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site . From Fortune. © 2022 Fortune Media IP Limited All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.

The Sr. Solution Consultant plays a key role in augmenting sales opportunities through understanding and addressing customer's key challenges, and leveraging ACI solutions and technology. This role ensures that our customers and prospects maximize their long term relationship with ACI, and is critical in conveying the needs and opportunities in the marketplace to the Market Product Managers as we develop our solution product strategies and roadmaps. Working with the Market Product Managers and Product Marketing, the Sr. Solution Consultant will help define the key value propositions for the targeted market segments. This role will work closely with the sales organization and third party partners, and apply the market segment value propositions in the development of account plans, value propositions, and long term solution adoption strategies for ACI's customers and prospects. The role requires in-depth industry business insight, an understanding of the strategic and long term approach ACI's customers should execute when using our solutions, a strong grasp of how ACI's solutions can add real value for our customers, and an ability to work directly with new customers and cross-functional teams. Job Responsibilities: Sales and Implementation Participates as strategic product representative in end-to-end sales process and contributes to the development of specific opportunities. Defines value propositions and long term solution strategies for specific opportunities to assist Sales in progressing deals in line with strategic sales plans. Successfully defines and obtains agreement regarding customer requirements. Identifies business development opportunities through scoping customer and external industry engagements. Identifies and provides advice and business consultancy to prospects/customers and cross functional teams on solution design options and impacts of modifications on the existing system to inform the product roadmap. Ensures that all client business objectives are met as identified through the sales process and planned for in the implementation process; oversees technical onboarding and integration of payment platforms with client systems Builds presentations, proposals, and papers designed to assist in the sales of product solutions. Collaboratively works with other solution consultants, account representatives, customer managers, project managers, and the executive leadership team. Develops value propositions within multiple industry and product families. Works in an independent environment. Works at an expert level for both product and industry in the sales arena. Works on medium complexity accounts and opportunities. Learning and Development Creates and executes against an individual development plan with management support. Strives for more competency development. Desires and capitalizes on continual development in the workplace within their industry discipline. Communication and Executive Presence Contributes market perspective to development of solution/product roadmap and identifies and produces key value propositions (use cases) in their segment. Supports Market Product Managers and Product Marketing in defining the unique differentiators for ACI solutions in the marketplace and development of the value map. Clearly indicates expertise through effective communication and strong business acumen. Organizes and expresses business value and overcomes customer objections. Performs other duties as assigned Provides market feedback to cross functional teams Understands and adheres to all corporate policies to include but not limited to the ACI Code of Business Conduct and Ethics. Experience: BS/BA degree or equivalent experience 3+ years as “Subject Matter Expert” in specific market segment 5+ years solution consulting or sales experience 5+ years of experience in payments or fintech Preferred Knowledge and Skills needed for the job: Deep understanding of payment processing systems, ACH, card networks, and digital wallets Strong grasp of bill payment industry regulations (NACHA, PCI DSS, etc.), risk management, security best-practices and fraud prevention Awareness of consumer payment behaviors and digital transformation trends Knowledge of multiple industry products and applications in the Utility, Consumer Finance and Insurance verticals Ability to translate business needs into technical solutions, analyze complex workflows and identify optimization opportunities Excellent written and oral communication Strong problem solving and critical thinking skills Skilled in conducting workshops, presenting to executives, and influencing decision-makers Competency in AI applications such as CoPilot and Claude Familiarity with Application Programming Interfaces and integration frameworks Ability to self-motivate and work independently with little supervision Works effectively in team environment Ability to lead cross-functional teams and manage multiple projects simultaneously Ability to use a personal computer with proficient skills in business applications such as Microsoft Office, Miro, Visio, etc. Work Environment: Remote office environment Accommodates Eastern Time Zone working hours Domestic and/or international travel required up to 50% #LI-LL1 #LI-Remote

Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too. About the Team As a member of our diverse and skilled North America Solution Consulting team, you will have the opportunity to showcase the power of the Workday Student application to prospects and customers alike. It is this team's job to bring the value of Workday Student to life and demonstrate how the experience for students and student administrators will be transformed. In addition to working closely with our sales counterparts, this team also sits at the exciting intersection of our Product Management, Consulting Services, Marketing, and Value Management teams, providing exposure to various areas of the business. About the Role Workday is looking for a dynamic and driven Student Solution Consultant with Financial Aid and/or Student Finance expertise to join our Higher Education solution consulting team. Our team demonstrates the value of Workday's next generation SaaS Student Information System Application to Workday prospects and customers. Workday Solution Consultants provide Student Information System expertise, engage audiences with dynamic content and story-telling, lead Executive presentations, and Workday Student product demonstrations, in partnership with our sales team, to prospective customers throughout the sales cycle. Our team works in a highly complex environment that requires curiosity, flexibility, and drive. Responsibilities include: To deliver of relevant technical product presentations, demonstrations, workshops, and seminars. To craft detailed design and implementation specifications for sophisticated products/applications/solutions To assist in the closure of sales opportunities by demonstrating a complete understanding of and resolving questions regarding our solution, services, and training. To support the qualification of prospects, proposed demonstration criteria, proof of concept system builds and sales cycle closure plans. To partner and with and achieve sales, marketing, technical and channel objectives. To assist sales in the response to RFxs To participate in discovery sessions alongside sales to ask qualifying questions and understand struggles, current business processes, and ideal future state To apply in-depth ERP-product knowledge to provide technical expertise to sales staff and the customer through sales presentations and product demonstrations To Incorporate Workday AI capabilities into Student Information System demos and illustrate measurable impact on student success and operational efficiency. To be able to travel 50+% of the time About You Basic Qualifications Solution Consultant (P3) 3+ years of extensive Financial Aid and/or Student Finance domain expertise 3+ years of business experience with relevant student information system applications (e.g. Banner, Colleague, Jenzabar, PeopleSoft, Anthology, etc.) Sr. Solution Consultant (P4) 5+ years of extensive Financial Aid and/or Student Finance domain expertise 5+ years of business experience with relevant student information system applications (e.g. Banner, Colleague, Jenzabar, PeopleSoft, Anthology, etc.) Other Qualifications Ability to work on multiple simultaneous projects individually as well as working cross-functionally Experience with value based selling Outstanding professional discovery, presentation, communication, and influencing skills to higher education senior administrators Experience showcasing higher education focused software solutions to both functional and technical audiences Experience in a Solution Consulting, sales consulting AND/OR implementation role Thrives in a fast-paced environment Posting End Date: The application deadline for this role is the same as the posting end date stated. 01/19/2026 Workday Pay Transparency Statement The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here. Primary Location: USA.NY.Home Office Primary Location Base Pay Range: $105,000 USD - $157,500 USD Additional US Location(s) Base Pay Range: $105,000 USD - $157,500 USD Additional Considerations: If performed in Colorado, the pay range for this job is $105,000 USD - $157,500 USD based on min and max pay range for that role if performed in CO. The application deadline for this role is the same as the posting end date stated as below: 01/19/2026 Our Approach to Flexible Work With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description As a member of our Enterprise Manufacturing Solution Consulting team, you will have a major impact on our future success by helping customers reimagine work experiences through ServiceNow's AI + Data + Workflow Platform. This role sits at the intersection of experience design, AI enablement, and business transformation - empowering customers to unlock value from generative AI, intelligent automation, and workflow orchestration across IT, Employee, and Customer experiences. Key Responsibilities * Lead discovery workshops to determine customers' challenges * Design and deliver tailored demonstrations of ServiceNow's AI-powered experiences * Build and configure end-to-end demo flows that showcase AI-enhanced self-service, automation, and insight. * Translate customer pain points into persona-based experience journeys (e.g., agent workspace co-pilot, self-healing operations, employee virtual assistant). * Advise customers on AI adoption best practices - privacy, governance, and user trust (Now Assist Guardian, AI Control Tower). * Lead design-thinking sessions with customers to reimagine workflows through agentic automation. * Act as a trusted advisor on ServiceNow's AI roadmap, helping clients scale from pilots to enterprise-wide deployments. * Scoping and delivering Proof of Concept/Proof of Value engagements with prospects Qualifications To be successful in this role you have: * 5+ years in Solution Consulting, Presales, or UX-driven Technical Consulting within enterprise SaaS. * Experience with ServiceNow or similar enterprise platforms (e.g., Salesforce, Workday, Microsoft Dynamics). * Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. * Experience selling into and/or working with Manufacturing industry a strong preference * Working knowledge of GenAI, LLMs, Prompt Engineering, or Conversational UX design. * Strong understanding of workflow automation, ITSM/CSM/HRSD processes, and data integration principles. * Proficiency with Flow Designer, IntegrationHub, and App Engine Studio is a plus. * Excellent presentation, storytelling, and executive communication skills. * Travel, as necessary Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. ServiceNow, a leader in Insurance solutions, is seeking an Advisory Solution Consultant (Core) to focus on Enterprise Insurance customers. This critical role involves providing consultative, pre-sales support to our customers. What you get to do in this role: As a Solution Consultant, you'll be a trusted technical advisor, creating and delivering tailored solutions to our valued Enterprise Insurance customers. It's an exciting opportunity to help meet our quarterly and annual sales goals together in your territory. In this role, you will get to: 1. Identify, qualify, and move opportunities through the various stages of the sales cycle and deliver impactful solutions to our customers 2. Demonstrate the technical and business value of ServiceNow solutions to clients. 3. Work in a matrixed environment and leverage these resources effectively to provide solutions to our customers. 4. Leverage your knowledge of the Insurance Industry and demonstrate how the ServiceNow platform aligns to help our customers solve their most complex business problems. This role requires a strategic approach to planning and executing against planned objectives while representing the entire portfolio of ServiceNow products. A successful candidate will be able to work in a matrixed environment, building relationships within IT and across various lines of business, focusing on delivering measurable results and driving the growth of ServiceNow's portfolio of solutions. **To be successful in this role you have:** + Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. + 7+ years of pre-sales solution consulting or sales engineering experience + Demonstrated Financial Services Experience, preferably in Insurance experience + Proficiency with the ServiceNow platform or technical expertise with cloud software solutions + Experience working collaboratively with product management, product marketing, partners, and professional services + Territory management skills, including pipeline building and working with Sales counterparts to guide execution excellence + Travel, as necessary FD21 **Work Personas** We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here (************************************************************************************************************************************* . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. **Equal Opportunity Employer** ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. **Accommodations** We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. **Export Control Regulations** For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description As a member of our Enterprise Manufacturing Solution Consulting team, you will have a major impact on our future success by helping customers reimagine work experiences through ServiceNow's AI + Data + Workflow Platform. This role sits at the intersection of experience design, AI enablement, and business transformation - empowering customers to unlock value from generative AI, intelligent automation, and workflow orchestration across IT, Employee, and Customer experiences. Key Responsibilities * Lead discovery workshops to determine customers' challenges * Design and deliver tailored demonstrations of ServiceNow's AI-powered experiences * Build and configure end-to-end demo flows that showcase AI-enhanced self-service, automation, and insight. * Translate customer pain points into persona-based experience journeys (e.g., agent workspace co-pilot, self-healing operations, employee virtual assistant). * Advise customers on AI adoption best practices - privacy, governance, and user trust (Now Assist Guardian, AI Control Tower). * Lead design-thinking sessions with customers to reimagine workflows through agentic automation. * Act as a trusted advisor on ServiceNow's AI roadmap, helping clients scale from pilots to enterprise-wide deployments. * Scoping and delivering Proof of Concept/Proof of Value engagements with prospects Qualifications To be successful in this role you have: * 5+ years in Solution Consulting, Presales, or UX-driven Technical Consulting within enterprise SaaS. * Experience with ServiceNow or similar enterprise platforms (e.g., Salesforce, Workday, Microsoft Dynamics). * Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. * Experience selling into and/or working with Manufacturing industry a strong preference * Working knowledge of GenAI, LLMs, Prompt Engineering, or Conversational UX design. * Strong understanding of workflow automation, ITSM/CSM/HRSD processes, and data integration principles. * Proficiency with Flow Designer, IntegrationHub, and App Engine Studio is a plus. * Excellent presentation, storytelling, and executive communication skills. * Travel, as necessary Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description ServiceNow, a leader in Insurance solutions, is seeking an Advisory Solution Consultant (Core) to focus on Enterprise Insurance customers. This critical role involves providing consultative, pre-sales support to our customers. What you get to do in this role: As a Solution Consultant, you'll be a trusted technical advisor, creating and delivering tailored solutions to our valued Enterprise Insurance customers. It's an exciting opportunity to help meet our quarterly and annual sales goals together in your territory. In this role, you will get to: 1. Identify, qualify, and move opportunities through the various stages of the sales cycle and deliver impactful solutions to our customers 2. Demonstrate the technical and business value of ServiceNow solutions to clients. 3. Work in a matrixed environment and leverage these resources effectively to provide solutions to our customers. 4. Leverage your knowledge of the Insurance Industry and demonstrate how the ServiceNow platform aligns to help our customers solve their most complex business problems. This role requires a strategic approach to planning and executing against planned objectives while representing the entire portfolio of ServiceNow products. A successful candidate will be able to work in a matrixed environment, building relationships within IT and across various lines of business, focusing on delivering measurable results and driving the growth of ServiceNow's portfolio of solutions. Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 7+ years of pre-sales solution consulting or sales engineering experience Demonstrated Financial Services Experience, preferably in Insurance experience Proficiency with the ServiceNow platform or technical expertise with cloud software solutions Experience working collaboratively with product management, product marketing, partners, and professional services Territory management skills, including pipeline building and working with Sales counterparts to guide execution excellence Travel, as necessary FD21 Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description ServiceNow, a leader in Insurance solutions, is seeking an Advisory Solution Consultant (Core) to focus on Enterprise Insurance customers. This critical role involves providing consultative, pre-sales support to our customers. What you get to do in this role: As a Solution Consultant, you'll be a trusted technical advisor, creating and delivering tailored solutions to our valued Enterprise Insurance customers. It's an exciting opportunity to help meet our quarterly and annual sales goals together in your territory. In this role, you will get to: 1. Identify, qualify, and move opportunities through the various stages of the sales cycle and deliver impactful solutions to our customers 2. Demonstrate the technical and business value of ServiceNow solutions to clients. 3. Work in a matrixed environment and leverage these resources effectively to provide solutions to our customers. 4. Leverage your knowledge of the Insurance Industry and demonstrate how the ServiceNow platform aligns to help our customers solve their most complex business problems. This role requires a strategic approach to planning and executing against planned objectives while representing the entire portfolio of ServiceNow products. A successful candidate will be able to work in a matrixed environment, building relationships within IT and across various lines of business, focusing on delivering measurable results and driving the growth of ServiceNow's portfolio of solutions. Qualifications To be successful in this role you have: * Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. * 7+ years of pre-sales solution consulting or sales engineering experience * Demonstrated Financial Services Experience, preferably in Insurance experience * Proficiency with the ServiceNow platform or technical expertise with cloud software solutions * Experience working collaboratively with product management, product marketing, partners, and professional services * Territory management skills, including pipeline building and working with Sales counterparts to guide execution excellence * Travel, as necessary FD21 Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. As a member of our Solution Consulting team, you will have a major impact on our future success by supporting Commercial Solution Sales. You will guide revenue for one of our products with the support and partnership of Sales, Product Management, and the executive team. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles. **What you get to do in this role:** The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory. + Support product sales as a technical and domain expert of a client-facing sales team + Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs + Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues + Provide feedback to product management about product enhancements that can address customer needs and provide additional value + Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team + Stay current on competitive analysis and market differentiation + Support marketing events including executive briefings, conferences, user groups, and trade shows **To be successful in this role you have:** + Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. + 7+ years of pre-sales solution consulting or sales engineering experience + Proficiency with the ServiceNow platform or technical expertise with cloud software solutions + Experience working collaboratively with product management, product marketing, partners, and professional services + Territory management skills, including pipeline building and working with Sales counterpart to guide execution excellence + Travel, as necessary FD21 **Work Personas** We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here (************************************************************************************************************************************* . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. **Equal Opportunity Employer** ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. **Accommodations** We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. **Export Control Regulations** For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description As a member of our Solution Consulting team, you will have a major impact on our future success by supporting Commercial Solution Sales. You will guide revenue for one of our products with the support and partnership of Sales, Product Management, and the executive team. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles. What you get to do in this role: The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory. Support product sales as a technical and domain expert of a client-facing sales team Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues Provide feedback to product management about product enhancements that can address customer needs and provide additional value Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team Stay current on competitive analysis and market differentiation Support marketing events including executive briefings, conferences, user groups, and trade shows Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 7+ years of pre-sales solution consulting or sales engineering experience Proficiency with the ServiceNow platform or technical expertise with cloud software solutions Experience working collaboratively with product management, product marketing, partners, and professional services Territory management skills, including pipeline building and working with Sales counterpart to guide execution excellence Travel, as necessary FD21 Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description As a member of our Solution Consulting team, you will have a major impact on our future success by supporting Commercial Solution Sales. You will guide revenue for one of our products with the support and partnership of Sales, Product Management, and the executive team. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles. What you get to do in this role: The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory. * Support product sales as a technical and domain expert of a client-facing sales team * Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs * Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues * Provide feedback to product management about product enhancements that can address customer needs and provide additional value * Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team * Stay current on competitive analysis and market differentiation * Support marketing events including executive briefings, conferences, user groups, and trade shows Qualifications To be successful in this role you have: * Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. * 7+ years of pre-sales solution consulting or sales engineering experience * Proficiency with the ServiceNow platform or technical expertise with cloud software solutions * Experience working collaboratively with product management, product marketing, partners, and professional services * Territory management skills, including pipeline building and working with Sales counterpart to guide execution excellence * Travel, as necessary FD21 Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.