Sr. Solution Consultant, Integrated Risk Management
Senior solutions consultant job at ServiceNow
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.
With more than 7,700+ customers, we serve approximately 85% of the Fortune 500, and we're proud to be one of FORTUNE's 100 Best Companies to Work For and World's Most Admired Companies .
Learn more on
Life at Now blog
and
hear from our employees
about their experiences working at ServiceNow.
Unsure if you meet all the qualifications of a but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.
Job Description
ServiceNow is seeking driven Presales Risk Solution Consultants. This is a hands-on presales SC capable of going wide and deep on solution development and positioning. The Risk Solution Consultant will provide solution leadership and expertise to support customers during the sales engagement and will participate in acquiring and retaining customers by leveraging Integrated Risk Management solutions.
What you get to do in this role:
Responsible for creating innovative solutions leveraging ServiceNow's Integrated Risk Management Solutions
Review customer's current business processes and translate to customer pain points
Respond to customer questions relating to ServiceNow IRM solution
This role is pivotal in providing our growing customer base with lessons learned, strategies, and advice to enhance real-world integrated risk programs.
Develop and contribute to sales campaigns focused on IRM and GRC Solutions
Contribute and maintain a showcase of IRM solutions created on the ServiceNow platform
Help develop programs that enable other Solution Consultants to demonstrate the value of IRM on the ServiceNow platform
Configure solution environments to address customer requirements and business issues
Collaborate with Product Management and Development team members to enhance ServiceNow products with new capabilities that address customer needs
Share best practices and known solutions with other Solution Consultants to improve the quality and efficiency of the other team members
Stay current on competitive analyses and understand differentiators between ServiceNow and its competitors.
Supporting Marketing events - user conferences, trade shows, analyst demonstrations, webinars, etc.
Qualifications
In order to be successful in this role, we need someone who has:
3+ years of pre-sales solution consulting or sales engineering experience in Integrated Risk Management or Governance, Risk & Compliance (GRC) solutions and programs
Work experience or strong understanding of risk management, policy & compliance management, business continuity, crisis planning, disaster recovery, vendor risk/third party supply chain management, privacy management, regulatory change management
Strong working knowledge of GRC processes and solutions such as Archer or MetricStream, IBM OpenPages, OneTrust
Experience in regulatory compliance for vertical-specific requirements within financial services vertical
Ability to architect and effectively communicate solutions to business challenges
Experience working in a large government or corporate enterprise environment.
Responsible for understanding business and technical problems addressed by the products including applicable regulations, business drivers, and evolving business needs, etc.
A Bachelor's degree or equivalent training in and 3-5 years of experience is required.
Must have strong written and oral communication skills and be self-directed and independent
Willing to travel up to 25%
Additional Information
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
At ServiceNow, we lead with flexibility and trust in our distributed world of work.
Click here
to learn about our work personas: flexible, remote and required-in-office.
If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at
[email protected]
for assistance.
For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
Please Note: Fraudulent job postings/job scams are increasingly common.
Click here
to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the
ServiceNow Careers site
.
From Fortune. © 2022 Fortune Media IP Limited All rights reserved. Used under license.
Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.
Advisory Solution Consultant - Retail & Hospitality
Senior solutions consultant job at ServiceNow
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
As a member of our pre-sales core Solution Consultant team, you will have the opportunity to join our industry's best and brightest talent supporting some of our top Retail and Hospitality customers in the US. We are a tight-knit team of innovative leaders who are hungry, humble and see our customer's biggest challenges as their greatest opportunities.
You will be responsible for spearheading the technical sale to drive revenue across all ServiceNow solutions by leading and partnering across a broad regional team that includes Sales, Solution Specialists, Business Value Consultants, Enterprise Architecture, Product Management, Customer Success, Partners and our Leadership Team.
What you get to do in this role:
A core
Advisory Solution Consultant
is someone who can go wide and deep on the ServiceNow platform and be a technical-minded thought leader during the sales cycle. You will be accountable for developing, positioning and presenting industry-specific solutions and articulating how customers will realize the value of those solutions to achieve their goals, as well as our sales goals, within your business. Some of the Key Activities to be successful in this role include:
· Support sales as a technical and domain expert of a client-facing sales team
· Own the Technical Strategy for accounts in your territory
· Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs
· Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues
· Provide feedback to product management about product enhancements that can address customer needs and guide additional value
· Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team
· Stay current on competitive analysis and market differentiation
· Support marketing events including executive briefings, conferences, user groups, and trade shows
Qualifications
To be successful in this role you have:
· 7+ years of pre-sales solution consulting or sales engineering experience or equivalent
· Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
· Proficiency with the ServiceNow platform or technical expertise with cloud software solutions
· Experience working collaboratively with product management, product marketing, partners, and professional services
· Territory management skills, including pipeline building and working with a Sales counterpart to promote execution excellence
· Ability to actively listen to customer requirements and map the appropriate solution to address the customer's business issue
· Eagerness and willingness to continuously learn
· Experience in the Retail and Hospitality industry a plus
· Solution Consulting certifications in Demo2Win, Inspire2Win, Toastmasters a plus
· Must live in the general Southwest region of the US with a strong preference for Las Vegas or Phoenix
· Travel as necessary
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location.
Learn more here
. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact
[email protected]
for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
Solution Consultant, IBM Apptio
Columbus, OH jobs
Introduction The Solution Consultant is responsible for partnering with Sales Account Managers to drive revenue by helping to qualify sales opportunities and then bring those qualified opportunities to closure. The Solution Consultant will manage compelling solution-based value propositions, demonstrations, RFI/RFPs, technical validation activities, and implementation strategies that address the prospect's critical needs and business requirements. Solution Consultants will lead development of the solution to propose and be the technical resource coordinator for solution specific sales cycles where needed.
Excellent onboarding training will set you up for success, whilst ongoing development will continue to advance your career through its upward trajectory. Our sales environment is fast-paced and supportive. Always part of a team, you'll be surrounded by leaders and colleagues who are always willing to help and be helped - as you support MVPs and proofs of concept (PoC) that compel clients to invest in IBM's products and services.
Your role and responsibilities
A Solution Consultant's specific job responsibilities are:
* Perform Discovery: Assist in the identification of potential sales opportunities and in discovering a particular prospect's IT business management challenges and vision for a solution to those challenges.
* Create RFI/RFP Responses: Lead the creation of a response to a specific prospect's request for information or proposal, including creating and formatting the content, ensuring the quality of the response, and ensuring timely delivery of the response.
* Create Presentations and Demonstrations: Lead the creation of specific prospect's requirement presentations highlighting challenges, solutions and value. Align these capabilities with an associated demonstration of solution capability using the Apptio software. Contribute to the overall presentation and demonstration creation enabling the presales community to leverage common created content.
* Perform Product Presentations & Demonstrations: Deliver product presentations and configured demonstrations to prove Apptio's ability to meet a prospect's IT Business Management challenges. The resulting demonstration and subsequent outcomes are initial proofs as to how Apptio can deliver value around IT business and financial management based on what was learned about that prospect in a Discovery session and throughout the engagement. These are to be delivered both live and remotely.
* Perform Apptio Architecture / Technical Components Overview: Deliver an in-depth overview of Apptio's technical architecture and proprietary product capabilities that provide its unique value in the market.
* Execute Technical Validation Events: Manage to successful conclusion the sometimes necessary technical validation events that require IBM Apptio Presales to leverage data and other information provided by a prospect to show that prospect, in detail specific to them, the value of leveraging IBM Apptio's solution.
* Share Lessons Learned: Share your selling and technical experience with the rest of the Apptio Presales team, both formally and informally.
* Provide Collaboration and Support: Assist other Solution Consultants in the execution of the above responsibilities.
* Provide feedback: Provide feedback to product management about the successes and failures in the field.
Required education
High School Diploma/GED
Preferred education
Bachelor's Degree
Required technical and professional expertise
* FinOps, TBM, or Agile competency and/or certification
* Demonstrated written and verbal communication and presentation skills
* 5+ Years experience in enterprise software solution selling or consulting
Preferred technical and professional experience
* Bachelor's Degree or similar
* Cloud provider certification, either: AWS, Azure, GCP
* Experience with Application and Infrastructure Management
* Experience with basic financial and accounting concepts
* Experience with common data transformation concepts (API's, Normalization, etc...)
* Experience leading or implementing one or more IBM Apptio solutions (Apptio, Cloudability, or Targetprocess)
ABOUT BUSINESS UNIT
IBM Software infuses core business operations with intelligence-from machine learning to generative AI-to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM's AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM's hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments-a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
OTHER RELEVANT JOB DETAILS
IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
This position is eligible for participation in an IBM Sales Incentive plan. Actual incentive opportunity will be based on performance and the eligible Target Incentive, as addressed in the applicable plan, all of which is subject to change. The compensation range listed for this position is the IBM Reference Salary that is used when you are not actively participating in a sales plan. Your actual base pay plus incentive opportunity will be determined by the Incentive Plan assigned to you.
Advisory Solution Consultant - Life Sciences
Senior solutions consultant job at ServiceNow
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
Advisory Solution Consultant Strategic HCLS Accounts
As a member of our Solution Consulting team, you will have a major impact on our future success by supporting HCLS Solution Sales. You will guide revenue for all of our products with the support and partnership of Sales, Product Management, and the executive team. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles.
What you get to do in this role:
Assist the sales personnel in the qualification of enterprise customer needs and performing pre-demo needs analysis.
Participation on strategic accounts as the lead technical advisor
Provide mentoring and training to peers and other colleagues in the organization.
Demonstrations of the product, both standard and tailored to prospects and existing customers, both onsite and via web meeting.
Generation of product demo scripts and scenarios and maintaining demonstration environment(s)
Scoping and delivering Proof of Concept/Proof of Value engagements with prospects
Responding to Request for Information/Proposal documents
Staying current on product developments/releases to a level required for demo and POC/POC
Supporting Marketing events - user conferences, trade shows, webinars, etc.
Staying current on competitive analyses and understanding differentiators between the company and its competitors.
Responsible for understanding business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, security etc. as it relates to the overall strategic initiatives of the customer.
In conjunction with Sales Personnel and Professional Services, conduct transition briefing - communicate commitments, expectations, etc. in preparation for deployment.
Act as the ServiceNow subject matter expert at Executive briefings/marketing events
Qualifications
To be successful in this role you have:
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
7+ years of pre-sales solution consulting or sales engineering experience in (product specific area)
Strong Pre-sales experience, ITSM & ITOM experience would be advantageous (Tool or business process).
Experience selling into and/or working with Pharma/Life Sciences a strong preference
Mastery of the Sales process and trusted advisor for account representative
Exhibits prior and current technical expertise in web technology and the ability to learn new technology.
Exceptional communication and presentation skills to include technical and business concepts.
Understanding of and experience selling to enterprise IT architecture.
Experience working collaboratively with product management, product marketing, partners, and professional services
Creative problem-solving skills with a growth mindset and desire to work in a fast-paced, high growth organization
Background in ITIL, Service Management, Asset Management, IT Management, IT Operations Management.
A high degree of passion, energy, and drive
FD21
For positions in this location, we offer a base pay of $146,000 - $241000, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.
Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work.
Learn more here
.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact
[email protected]
for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
Managing Consultant SAP S4/HANA EWM
Columbus, OH jobs
**Introduction** A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio.
**Your role and responsibilities**
As a senior managing SAP consultant, you will serve as a client-facing practitioner responsible for selling, leading, and implementing offerings with deep understanding of SAP systems. As a trusted business advisor who collaborates to provide innovative solutions for solving the most challenging business problems with deep understanding of SAP Accelerate delivery methodology or equivalent and associated work products.
You will work on projects that assist clients in integrating strategy, process, technology, and information to enhance effectiveness, reduce costs, and improve profit and shareholder value. Participate in business development activities and contribute to proposal development. There are opportunities for you to acquire new skills, work across different disciplines, take on new challenges, and develop a comprehensive understanding of various industries.
Your primary responsibilities include:
- Strategic SAP Solution Leadership: Leading the technical design, development, and implementation of SAP solutions for simplicity, amplification, and maintainability that meet client needs.
- Team Delivery leadership: Leading and manage high performing team of SAP consultants to deliver work products on time, budget, and quality.
- Comprehensive Solution Delivery: Involvement in strategy development and solution implementation, leveraging your functional expertise of SAP with clients and team members and working with the latest technologies with industry best practices applied.
This Job can be Performed from anywhere in the US.
**Required technical and professional expertise**
'- SAP S4/HANA full lifecycle deployment in the EWM module for multiple clients;
- Experienced in leading the client through Design, Requirements gathering, Configuration, Technical Enhancements, System Integration Testing, Planning Deployment, Deployment and Deployment support;
- Knowledge of Agile methodologies: Hands on experience with project management methodologies like Agile.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
PLM Solutions Consultant
Remote
Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.
Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow - all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.
The PLM Solutions OCM Consultant is responsible for providing technical support and administration for Organizational Change Management (OCM) and adoption-related services for our global customer base, with a strong focus on PTC's Creo and Windchill solutions. This individual will support the adoption team, mentor cross-functional members, and establish best practices to ensure customers achieve full adoption and value realization. The team member will partner closely with OCM team leadership, cross-functional teams, and customers to align, document, and train based on the needs of the adoption practice.
Key Responsibilities:
Administer and manage OCM and adoption-related services using PTC Windchill, Creo, and general technical expertise to ensure seamless integration and functionality for customers targeted by the PLM Adoption and OCM team.
Assist in the development and refinement of PLM adoption and technical best practices to drive measurable value, ensuring consistency across the customers.
Mentor cross-functional team members, sharing knowledge and best practices to enhance team capabilities and ensure continuous improvement.
Develop and deliver documented training and mentoring programs tailored to customer needs, ensuring comprehensive understanding and effective use of PTC's solutions.
Provide guidance or drive developing customer training materials and best practices (e.g., "train the trainer") to ensure effective PLM user adoption.
Design and manage adoption reporting metrics (e.g., user engagement, system usage, and value attainment) to track customer progress and ensure PLM success.
Lead, manage, and provide regular updates on projects related to PLM adoption and OCM, ensuring timely delivery and alignment with customer goals.
Coordinate with various stakeholders to ensure project milestones are met and issues are resolved promptly.
Continuously assess and improve adoption and OCM processes to enhance customer experience and outcomes.
Stay updated with industry trends and advancements to ensure PTC's solutions support OCM and adoption needs.
Qualifications:
7+ years of experience using and implementing global systems for large organizations, with strong proficiency in PLM systems and deep knowledge of Creo and Windchill use and administration.
Excellent training, instructional, and project management skills with proficiency in documentation and technical writing.
Extensive experience in PLM use and global system implementations, with a proven track record of managing complex projects in fast-paced environments.
Established collaboration, communication, and interpersonal skills.
Experience engaging with diverse stakeholders and end users in PLM environments.
Ability to work independently while collaborating with the global adoption team to align with business goals.
What Success in this Role Looks Like:
Key customers are successfully utilizing PTC's PLM solutions and expanded capabilities.
Customer health metrics and satisfaction scores are positive, reflecting increased adoption and engagement.
OCM methodologies are consistently applied and shared across internal teams and partners to ensure success.
Customers are eager to participate in testimonials and share their success stories based on positive experiences.
Customers are leveraging additional PTC solutions beyond PLM, increasing the overall value delivered.
PTC carefully considers a wide range of compensation factors, which include a candidate's background and experience, in determining salary for a position. Compensation will vary based on these factors, but PTC anticipates the salary range for this position to be between $100,000 - $140,000. The actual pay may be lower or higher depending on a candidate's skills, qualifications, experience, and location and may also include the opportunity to earn a discretionary bonus. Additionally, every PTC employee has the opportunity to become a PTC shareholder through our employee share purchase program which allows employees to purchase discounted PTC stock and, for eligible roles, an equity grant. Subject to the terms and conditions of PTC's benefits programs, employees may be eligible for medical, dental and vision insurance, paid time off and sick leave policies, tuition reimbursement, 401(k) contributions and employer match, flexible spending accounts, life insurance, disability coverage and a generous commuter subsidy.
At PTC, we believe in the power of diverse ideas and perspectives. As a global company that values and respects all identities, cultures, and perspectives, we strive to create an inclusive PTC for ALL through an environment where everyone feels like they belong and are empowered to bring their true, authentic selves to work. Proud to be an Equal Opportunity Employer, we welcome applicants from all backgrounds and hire without regard to race, national origin, religion, age, color, ethnicity, ancestry, marital status, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Life at PTC is about more than working with today's most cutting-edge technologies to transform the physical world. It's about showing up as you are and working alongside some of today's most talented industry leaders to transform the world around you.
If you share our passion for problem-solving through innovation, you'll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?
We respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws. Review our Privacy Policy here."
Auto-ApplyAdvisory Presales Solution Consultant, CRM Solutions - Retail
Senior solutions consultant job at ServiceNow
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
The Advisory Presales Solution Consultant is a technical consultant with the advanced ability to develop, position and deliver product-specific solutions during sales cycles while achieving quarterly and annual sales objectives for an assigned territory.
As Presales Solution Consultant for our CRM business unit, you will be responsible for supporting the sales effort, including product customer requirements gathering, demonstrations, product configuration for proof of concepts, and participation in marketing events. Good customer service skills, the ability to learn quickly; along with the ability to translate technical capabilities into benefits is crucial. You will be the product expert that conveys value to address customers' business issues.
What you get to do in this role:
Support solution sales as a technical and domain expert of a client-facing sales team
Help develop and contribute to sales campaigns focused on Customer Service Management
Contribute and maintain a showcase of CRM solutions created on the ServiceNow platform
Lead discovery workshops to determine customers' business challenges and deliver product demonstrations to align our solution with customer needs
Handle product feature and technical questions from customers, channel partners and ServiceNow colleagues
Configure demonstration environments to address customer requirements and business issues
Deliver product demonstrations to customers and products, in person, and through WebEx
Provide feedback to product management about product enhancements that can address customer needs and drive additional business value
Share best practices and known solutions with other Solution Consultants to enhance the quality and efficiency of the other team members
Stay current on competitive analyses and understanding differentiators between ServiceNow and its competitors.
Communicate with both business and technical decision makers
Responding to Request for Information/Proposal documents
Supporting Marketing events - user conferences, trade shows, analyst demonstrations, webinars etc…
Act as the ServiceNow subject matter expert at executive briefings / marketing events
Qualifications
To be successful in this role you have:
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
8+ years of pre-sales solution consulting or sales engineering experience in Customer Experience, CRM, or Customer Engagement industry
Experience working on complex deals with Enterprise Retail customers in a matrix team.
Proficiency with the ServiceNow platform or technical expertise with cloud software solutions
Pitch perfect communication, writing and presenting skills
Demonstrated relationship building skills, with proven success at developing and nurturing relationships up to and including C-level
Experience speaking with both business decision makers, and technical decision makers, with the ability to effectively communicate ServiceNow value proposition and key differentiators to prospects
Experience working collaboratively across a complex sales eco-system, with account teams, sales leadership, commercial, product management, product marketing, partners, and professional services
Demonstrated territory management skills, including pipeline building and working closely with Sales counterpart to drive execution excellence
Creative problem-solving skills with a growth mindset and desire to work in a fast-paced, high growth organization
Organized and detail-oriented
A high degree of passion, energy and drive
Willingness to travel as necessary
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work.
Learn more here
.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact
[email protected]
for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.
Advisory Solution Consultant - Manufacturing
Senior solutions consultant job at ServiceNow
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
As a member of our Enterprise Manufacturing Solution Consulting team, you will have a major impact on our future success by helping customers reimagine work experiences through ServiceNow's
AI + Data + Workflow Platform
.
This role sits at the intersection of
experience design
,
AI enablement
, and
business transformation
- empowering customers to unlock value from generative AI, intelligent automation, and workflow orchestration across IT, Employee, and Customer experiences.
Key Responsibilities
Lead discovery workshops to determine customers' challenges
Design and deliver tailored demonstrations of ServiceNow's AI-powered experiences
Build and configure end-to-end demo flows that showcase AI-enhanced self-service, automation, and insight.
Translate customer pain points into persona-based experience journeys (e.g., agent workspace co-pilot, self-healing operations, employee virtual assistant).
Advise customers on
AI adoption best practices
- privacy, governance, and user trust (Now Assist Guardian, AI Control Tower).
Lead design-thinking sessions with customers to reimagine workflows through
agentic automation
.
Act as a trusted advisor on ServiceNow's
AI roadmap
, helping clients scale from pilots to enterprise-wide deployments.
Scoping and delivering Proof of Concept/Proof of Value engagements with prospects
Qualifications
To be successful in this role you have:
5+ years in Solution Consulting, Presales, or UX-driven Technical Consulting within enterprise SaaS.
Experience with ServiceNow or similar enterprise platforms (e.g., Salesforce, Workday, Microsoft Dynamics).
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
Experience selling into and/or working with Manufacturing industry a strong preference
Working knowledge of
GenAI
,
LLMs
,
Prompt Engineering
, or
Conversational UX
design.
Strong understanding of workflow automation, ITSM/CSM/HRSD processes, and data integration principles.
Proficiency with
Flow Designer
,
IntegrationHub
, and
App Engine Studio
is a plus.
Excellent presentation, storytelling, and executive communication skills.
Travel, as necessary
FD21
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location.
Learn more here
. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact
[email protected]
for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
Solution Consultant - CRM
Senior solutions consultant job at ServiceNow
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
As a member of the Solutions Consulting team, you will provide skilled technical expertise to support customers with product and solution leadership during pre-sales engagements. The SC-CRM will participate in the acquisition and retention of customers by utilizing world-class technical pre-sales solution consulting techniques to communicate the power, flexibility, and ease-of-use of CRM on the ServiceNow SaaS platform.
What you get to do in this role:
The Solution Consultant is a hands-on technical consultant with the ability to deliver and position solutions during while achieving quarterly and annual sales objectives for an assigned territory.
Support Digital Sales teams in the qualification of customer needs through discovery
Participate across the sales lifecycle on acquiring new customers
Provide mentoring and training to peers, colleagues and partners
Demonstrate the product, both standard and tailored to prospects and existing customers
Generate product demo scripts and scenarios and maintain demonstration environment(s)
Scope and deliver Proof of Concept/Proof of Value engagements with prospects
Respond to Request for Information/Proposal documents
Stay current on product developments/releases to a level required for demo and POC/POV
Support Marketing events - user conferences, trade shows, webinars etc.
Stay current on competitive analyses and understand differentiators between the company and its competitors
Understand business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, and security
In conjunction with Sales and Professional Services, conduct transition briefing - communicate commitments and expectations in preparation for deployment
Act as the ServiceNow subject matter expert at executive briefings and marketing events
Qualifications
In order to
qualify for and be successful in this role,
you should have:
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
2+ years of pre-sales solution consulting or sales engineering experience in the customer service, field service or CRM software industry
Proficiency with the ServiceNow platform or technical expertise with cloud software solutions
Ability to actively listen to customer requirements and provide a solution to address the customer's business issue
Eagerness and willingness to learn
Demonstrated proactive approach to perform without being told what to do
Ability to prioritize task and be efficient to minimize wasted effort
Proven ability to live up to commitments while maintaining integrity and focus on details
Exceptional communication and presentation skills to include technical and business concepts
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location.
Learn more here
. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact
[email protected]
for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
Advisory Solution Consultant - State and Local
Senior solutions consultant job at ServiceNow
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
As a member of our Solution Consulting team, you will have a major impact on our future success by supporting the Core Business Services with a focus on Employee Workflows on our Public Sector, State and Local team. You will guide revenue for one of our products with the support and partnership of Sales, Product Management, and the executive team. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles.
What you get to do in this role:
The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.
Support product sales as a technical and domain expert of a client-facing sales team
Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs
Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues
Provide feedback to product management about product enhancements that can address customer needs and provide additional value
Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team
Stay current on competitive analysis and market differentiation
Support marketing events including executive briefings, conferences, user groups, and trade shows
Qualifications
To be successful in this role you have:
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
7+ years of pre-sales solution consulting or sales engineering experience
Proficiency with the ServiceNow platform or technical expertise with cloud software solutions
Experience working collaboratively with product management, product marketing, partners, and professional services
Territory management skills, including pipeline building and working with Sales counterpart to guide execution excellence
Travel, as necessary
FD21
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work.
Learn more here
.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact
[email protected]
for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.
Advisory Solution Consultant - Enterprise
Senior solutions consultant job at ServiceNow
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.
With more than 7,700+ customers, we serve approximately 85% of the Fortune 500, and we're proud to be one of FORTUNE's 100 Best Companies to Work For and World's Most Admired Companies .
Learn more on
Life at Now blog
and
hear from our employees
about their experiences working at ServiceNow.
Unsure if you meet all the qualifications of a but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.
Job Description
As a member of our Solution Consulting team, you will have a major impact on our future success by supporting Sales. You will guide revenue for one of our products with the support and partnership of Sales, Product Management, and the executive team. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles.
What you get to do in this role:
The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.
Support product sales as a technical and domain expert of a client-facing sales team that pursues customers and prospects across multiple industry markets
Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs
Develop client partner relationships
Guide strategic programs in top accounts such as customer journey sessions for roadmap and outcome agreement
Provide feedback to product management about product enhancements that can address customer needs and provide additional value
Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team
Stay current on competitive analysis and market differentiation
Support marketing events including executive briefings, conferences, user groups, and trade shows
Qualifications
To be successful in this role you have:
7+ years of pre-sales solution consulting or sales engineering experience
Proficiency with the ServiceNow platform or technical expertise with cloud software solutions
Experience working collaboratively with product management, product marketing, partners, and professional services
Territory management skills, including pipeline building and working with Sales counterpart to promote execution excellence
Travel, as necessary
Additional Information
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
At ServiceNow, we lead with flexibility and trust in our distributed world of work.
Click here
to learn about our work personas: flexible, remote and required-in-office.
If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at
[email protected]
for assistance.
For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
Please Note: Fraudulent job postings/job scams are increasingly common.
Click here
to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the
ServiceNow Careers site
.
From Fortune. © 2022 Fortune Media IP Limited All rights reserved. Used under license.
Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.
Principal Solution Consultant
Remote
The Sr. Solution Consultant plays a key role in augmenting sales opportunities through understanding and addressing customer's key challenges, and leveraging ACI solutions and technology. This role ensures that our customers and prospects maximize their long term relationship with ACI, and is critical in conveying the needs and opportunities in the marketplace to the Market Product Managers as we develop our solution product strategies and roadmaps.
Working with the Market Product Managers and Product Marketing, the Sr. Solution Consultant will help define the key value propositions for the targeted market segments. This role will work closely with the sales organization and third party partners, and apply the market segment value propositions in the development of account plans, value propositions, and long term solution adoption strategies for ACI's customers and prospects.
The role requires in-depth industry business insight, an understanding of the strategic and long term approach ACI's customers should execute when using our solutions, a strong grasp of how ACI's solutions can add real value for our customers, and an ability to work directly with new customers and cross-functional teams.
Job Responsibilities:
Sales and Implementation
Participates as strategic product representative in end-to-end sales process and contributes to the development of specific opportunities.
Defines value propositions and long term solution strategies for specific opportunities to assist Sales in progressing deals in line with strategic sales plans.
Successfully defines and obtains agreement regarding customer requirements.
Identifies business development opportunities through scoping customer and external industry engagements.
Identifies and provides advice and business consultancy to prospects/customers and cross functional teams on solution design options and impacts of modifications on the existing system to inform the product roadmap.
Ensures that all client business objectives are met as identified through the sales process and planned for in the implementation process; oversees technical onboarding and integration of payment platforms with client systems
Builds presentations, proposals, and papers designed to assist in the sales of product solutions.
Collaboratively works with other solution consultants, account representatives, customer managers, project managers, and the executive leadership team.
Develops value propositions within multiple industry and product families.
Works in an independent environment.
Works at an expert level for both product and industry in the sales arena.
Works on medium complexity accounts and opportunities.
Learning and Development
Creates and executes against an individual development plan with management support.
Strives for more competency development.
Desires and capitalizes on continual development in the workplace within their industry discipline.
Communication and Executive Presence
Contributes market perspective to development of solution/product roadmap and identifies and produces key value propositions (use cases) in their segment.
Supports Market Product Managers and Product Marketing in defining the unique differentiators for ACI solutions in the marketplace and development of the value map.
Clearly indicates expertise through effective communication and strong business acumen.
Organizes and expresses business value and overcomes customer objections.
Performs other duties as assigned
Provides market feedback to cross functional teams
Understands and adheres to all corporate policies to include but not limited to the ACI Code of Business Conduct and Ethics.
Experience:
BS/BA degree or equivalent experience
3+ years as “Subject Matter Expert” in specific market segment
5+ years solution consulting or sales experience
5+ years of experience in payments or fintech
Preferred Knowledge and Skills needed for the job:
Deep understanding of payment processing systems, ACH, card networks, and digital wallets
Strong grasp of bill payment industry regulations (NACHA, PCI DSS, etc.), risk management, security best-practices and fraud prevention
Awareness of consumer payment behaviors and digital transformation trends
Knowledge of multiple industry products and applications in the Utility, Consumer Finance and Insurance verticals
Ability to translate business needs into technical solutions, analyze complex workflows and identify optimization opportunities
Excellent written and oral communication
Strong problem solving and critical thinking skills
Skilled in conducting workshops, presenting to executives, and influencing decision-makers
Competency in AI applications such as CoPilot and Claude
Familiarity with Application Programming Interfaces and integration frameworks
Ability to self-motivate and work independently with little supervision
Works effectively in team environment
Ability to lead cross-functional teams and manage multiple projects simultaneously
Ability to use a personal computer with proficient skills in business applications such as Microsoft Office, Miro, Visio, etc.
Work Environment:
Remote office environment
Accommodates Eastern Time Zone working hours
Domestic and/or international travel required up to 50%
#LI-LL1
#LI-Remote
Auto-ApplySr Principal Solution Consultant
Omaha, NE jobs
ACI WORLDWIDE is the world's leader in Real-Time Payments and Payments Orchestration Solutions for banks, fintechs, eCommerce, Omni-merchants, and Billers.
We are hiring a Senior Solution Consultant (AKA Pre-sales) with experience in SaaS-based, managed service software models.
Job Purpose: The Solution Consultant drives sales by understanding customer challenges and defining suitable ACI Solutions. This role ensures customers maximize long-term value from ACI's Solutions. It involves qualifying prospects, leading solution selling, and collaborating with sales teams and internal stakeholders.
Essential Functions and Responsibilities
Sales & Implementation
Develops go-to-market strategies and executes pipeline building.
Leads solution selling and advises on sales strategies.
Gathers and analyzes business requirements to minimize Customer Specific Modifications (CSMs).
Presents solutions to achieve sales targets.
Defines solution demonstration needs and collaborates cross-functionally for delivery.
Builds strong customer relationships, becoming a Trusted Advisor.
Internal Coordination
Influences ACI's solution strategy and roadmap.
Collaborates on marketing initiatives and provides industry intelligence.
Works on complex and Tier 1 accounts.
Leads or has led global or regional sales initiatives.
Learning and Development
Creates and follows an individual development plan.
Mentors less senior Solution Consultants.
Takes a leadership role in the Solution Consulting team.
Communication and Executive Presence
Demonstrates strong communication and business acumen.
Articulates value and leads conversations with C-Level executives.
Proposes new ideas to senior leadership.
Qualifications (Education, Experience, Knowledge, Skills, and Abilities)
Education / Certifications
BS/BA degree or equivalent experience
MS Azure Fundamentals Certification is a plus
Experience
5 years as a Subject Matter Expert
10-15 years in a relevant industry sector
5-10 years of consultative sales/pre-sales experience
Knowledge
Specific experience related to selling SaaS-based/managed services solutions to enterprise customers.
The ability to explain these solutions convincingly effectively, with little preparation
Able to demonstrate to customers the value the solution provides in generating potential revenue streams, increase in market share, and cost savings.
Present and explain competitive differentiators for these solutions effectively, with some preparation. Able to demonstrate these solutions in a convincing manner
Strong to excellent knowledge of the banking, financial services, and/or payments industry is a plus
Strong understanding of current and emerging technologies, including those providing operational cost savings and efficiency when software is deployed in Private or Public Cloud, or offered as a Managed Service
Strong to excellent understanding of the sales cycle and customer buying motives and criteria.
Skills and Other Abilities
Very Strong professional written/verbal in English and other languages as applicable
Excellent written and oral communication skills
Excellent persuasive presentation skills. The solution consultant must be able to speak with authority.
Very Strong active listening skills
Strong analytical and problem-solving skills
Ability to self-motivate and work independently with little supervision
Ability to work under pressure and meet demanding deadlines
Must be creative and innovative in thought, bringing new ideas on how to be successful in changing markets
Works effectively in a team environment
Good proficiency with MS Office products, in particular Word and PowerPoint.
Work Environment
Standard Office Environment.
Work From Home / Telecommuting.
Domestic and/or international travel up to 50%.
This role includes a competitive salary and benefits, performance bonus, and high organizational visibility. Visit our career page at careers.aciworldwide.com (req #15521), and learn about our solutions at ********************
#LI-LL
#LI-Remote
Auto-ApplySolution Consultant - HCM
Remote
Your work days are brighter here.
We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too.
About the Team
Join an exciting team charting a new path where you will be a leading advocate for customer loyalty. This will involve supporting proactive engagements to accelerate product adoption & optimization, strengthening relationships to improve overall customer health, driving revenue retention and building future product pipeline.
About the Role
We are seeking a passionate and driven Solution Consultant to join our HCM Customer Engagement & Renewals team. In this role, you will serve as a trusted advisor to our existing customers, helping them improve the value of their investment in Workday's products. Your primary focus will be on customer retention by driving product adoption and finding opportunities to expand product usage. This role requires a deep understanding of our product suite, excellent discovery and presentation skills, and a consultative approach to customer engagements. This role will engage with varying levels within the customer organization and lead strategic conversations regarding aligning Workday product to business outcomes.
Responsibilities include:
Drive Product Adoption:
Conduct product demonstrations and workshops to showcase the value and benefits of underutilized products to drive increased feature adoption.
Identify and address any roadblocks hindering product adoption.
Work with CX and Services to develop tailored adoption plans to guide customers through successful deployment.
Build Customer Relationships:
Establish and maintain strong relationships with key customer team members.
Serve as a trusted advisor, providing guidance and support on product-related inquiries and innovation.
Understand customer needs and challenges to recommend relevant solutions.
Gather customer feedback and share insights with product development teams.
Identify Product Expansion & Value Realization Opportunities:
Analyze customer data and usage patterns to find opportunities for upselling and cross-selling.
May collaborate with Sales teams & Solution Consulting teams to develop product expansion strategies.
Stay informed about new product releases and features to identify potential use cases for existing customers.
* Ability to travel up to 50% across the US.
About You
Basic Qualifications :
Principal Solution Consultant:
5+ years of Workday Solution Consulting Experience or Product Experience in a Customer Facing Role
5+ Workday product knowledge across the HCM suite.
Sr. Solution Consultant:
3+ years of Workday Solution Consulting Experience or Product Experience in a Customer Facing Role
3+ Workday product knowledge across the HCM suite.
Other Qualifications:
Customer Focus: A passion for customer success and a strong commitment to delivering exceptional service.
Communication Skills: Excellent written and verbal communication skills, with the ability to explain complex concepts clearly and concisely.
Discovery Skills: Experience in leading open-ended conversations to uncover opportunity without pre-determined prompts.
Presentation Skills: Confident and engaging presentation style, with the ability to tailor presentations to different audiences.
Problem-Solving Skills: Strong analytical and problem-solving skills, and effectively identify and addressing customer challenges.
Collaboration: Ability to work effectively with cross-functional teams, including sales, value and product development.
Industry: Understanding of industry best practices and trends
Customer Success: Familiarity with existing Workday Success Plans and other CX motions
Posting End Date:
The application deadline for this role is the same as the posting end date stated. 12/31/2025
Workday Pay Transparency Statement
The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here.
Primary Location: USA.CA.Home Office
Primary Location Base Pay Range: $126,000 USD - $189,000 USD
Additional US Location(s) Base Pay Range: $126,000 USD - $189,000 USD
Additional Considerations:
If performed in Colorado, the pay range for this job is $126,000 USD - $189,000 USD based on min and max pay range for that role if performed in CO.
The application deadline for this role is the same as the posting end date stated as below:
12/31/2025
Our Approach to Flexible Work
With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.
Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!
At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers.
Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.
In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.
Auto-ApplySenior Solutions Engineer
Remote
Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.
Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow - all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.
Overview:
The Senior Solutions Consultant (SC) is an SME responsible for presales technical leadership of qualified sales opportunities, working closely with sellers to articulate, facilitate, and validate the technical value proposition of PTC's solutions aligned to customer needs and strategic priorities. In addition to supporting pre-sales activities, they ensure a smooth transition from pre-sales to implementation and support the maintenance phase of the customer journey. SCs also capture market feedback on changing customer needs and communicate requirements for new technology and product solutions.
Key Responsibilities:
Customer Engagements and Validation - Qualify and validate technical requirements ensuring solution fit and implementation plans are aligned to the customer's needs and strategic priorities. Expected to lead and deliver tailored demonstrations, multi-day evaluations, and proof-of-concepts using PTC solutions.
Customer Relationship Management - Manage customer relationships, advocating for customer interests and addressing issues promptly to maintain high satisfaction and loyalty.
Technical Leadership and Sales Support - Lead technical validation aspects of sales opportunities, demonstrating product knowledge and industry expertise to drive successful engagements and technical closure.
Business Development and Revenue Growth - Drive adoption of PTC solutions, identify new opportunities, and collaborate with internal teams to expand software usage and drive ARR growth.
Trusted Advisor - Provide expert technical advice based on industry, market, PTC and enterprise transformation knowledge.
Required Qualifications:
Educational: University Degree
Majors: Engineering, Computer Science, or equivalent
Ability to travel 20% - 30% of the time
U.S. Citizen - This position requires eligibility under U.S. Government export control regulations and federal customer requirements; therefore, applicants must be U.S. citizens
Preferred Qualifications:
Excellent communication, presentation, and persuasion skills
Enterprise Software, Implementation & Governance knowledge
Product Development, Engineering, IT, Manufacturing, and Service process knowledge desirable
5+ years of experience as a technical SME using solutions like CAD and PLM in support of enterprise software such as ERP and MES
PTC Solutions knowledge, preferably Creo Parametric (CAD) and Windchill (PLM)
Preferably living in MT or PT time zone
What We Offer:
An opportunity to shape and refine the technical landscape within the organization.
Mentorship from seasoned architects and developers to accelerate professional growth.
A dynamic, innovative environment that encourages continuous learning, experimentation, and career advancement.
PTC carefully considers a wide range of compensation factors, which include a candidate's background and experience, in determining salary for a position. Compensation will vary based on these factors, but PTC anticipates the salary range for this position to be between $86,700 - $115,000. The actual pay may be lower or higher depending on a candidate's skills, qualifications, experience, and location and may also include the opportunity to earn a discretionary bonus. Additionally, every PTC employee has the opportunity to become a PTC shareholder through our employee share purchase program which allows employees to purchase discounted PTC stock and, for eligible roles, an equity grant. Subject to the terms and conditions of PTC's benefits programs, employees may be eligible for medical, dental and vision insurance, paid time off and sick leave policies, tuition reimbursement, 401(k) contributions and employer match, flexible spending accounts, life insurance, disability coverage and a generous commuter subsidy.
At PTC, we believe in the power of diverse ideas and perspectives. As a global company that values and respects all identities, cultures, and perspectives, we strive to create an inclusive PTC for ALL through an environment where everyone feels like they belong and are empowered to bring their true, authentic selves to work. Proud to be an Equal Opportunity Employer, we welcome applicants from all backgrounds and hire without regard to race, national origin, religion, age, color, ethnicity, ancestry, marital status, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.PTC endeavors to make ptc.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact PTC's Talent Acquisition team at *************************. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Life at PTC is about more than working with today's most cutting-edge technologies to transform the physical world. It's about showing up as you are and working alongside some of today's most talented industry leaders to transform the world around you.
If you share our passion for problem-solving through innovation, you'll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?
We respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws. Review our Privacy Policy here."
Auto-ApplySenior Managing Consultant - Supply Chain, Procurement & Manufacturing Transformation (Focus: Planning & Logistics)
Hamilton, OH jobs
Introduction IBM Consulting is looking for a Senior Managing Consultant to join our Supply Chain, Procurement, and Manufacturing Transformation Centre of Competence (CoC). This global team of experts helps clients reimagine their supply chain strategies through innovation, AI, and data-driven insights.
As part of this CoC, you will:
* Inspire and engage clients by sharing IBM's transformation experience and industry best practices.
* Discover and shape opportunities using IBM Consulting frameworks and assets to identify value levers.
* Co-create solutions through domain-led design sessions and innovation garages.
* Partner with local teams to deliver at-scale transformation using proven methods and accelerators.
Why Join IBM Consulting?
* Work with global industry leaders and cutting-edge technologies.
* Drive transformational projects that shape the future of supply chains.
* Access career growth opportunities in a collaborative, innovation-driven environment.
* Be part of a team that values diversity, inclusion, and continuous learning.
Ready to make an impact? Apply now and help our clients build smarter, more resilient supply chains.
Your role and responsibilities
* Lead strategic engagements in supply chain planning and logistics transformation.
* Facilitate workshops and solution design sessions, leveraging deep domain expertise.
* Shape and deliver AI-enabled planning and logistics solutions to drive operational excellence and resilience.
* Collaborate with global teams to ensure successful execution of transformation programs.
Required education
Bachelor's Degree
Preferred education
Bachelor's Degree
Required technical and professional expertise
* 10+ years of experience in supply chain planning and logistics, with leadership roles in consulting or industry.
* Strong knowledge of planning processes (demand, supply, inventory) and logistics operations (transportation, warehousing, distribution).
* Good understanding of leading platforms such as SAP IBP, Kinaxis, o9, and logistics systems like SAP Extended Warehouse Management (eWM), Oracle Transportation Management (TM), Blue Yonder, Manhattan Associates.
* Familiarity with AI, automation, and advanced analytics applied to planning and logistics.
* Proven track record in large-scale transformation programs and senior stakeholder management.
* Excellent communication and facilitation skills, with experience working in global, multi-disciplinary teams.
Preferred technical and professional experience
* Industry experience in manufacturing, consumer goods, retail, or high-tech sectors.
* Familiarity with IoT and smart manufacturing technologies for integrated supply chain solutions.
* Experience in sustainable logistics practices, including ESG compliance.
* Exposure to procurement processes and technologies to enable integrated supply chain solutions.
* Thought leadership through publications, speaking engagements, or industry forums.
ABOUT BUSINESS UNIT
IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
OTHER RELEVANT JOB DETAILS
IBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment.
Senior Managing Consultant SAP WAM / EAM Plant Maintenance
Ohio jobs
Introduction A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio
Your role and responsibilities
Client Advisory & Solution Design Lead client engagements to assess current asset management processes, systems, and pain points.
Define and architect SAP EAM solutions (including S/4HANA EAM, Intelligent Asset Management, and integration with GIS, IoT, and predictive maintenance tools).
Align solution roadmaps with client strategic goals across utilities, energy, manufacturing, and asset-intensive industries.
Program & Delivery Leadership Manage end-to-end delivery of SAP EAM programs, including scope definition, work planning, team leadership, and risk management. Provide quality assurance and governance over solution design, configuration, testing, data migration, and cutover activities.
Drive adoption of industry best practices, RISE with SAP, and value realization methodologies.
This Job can be Performed from anywhere in the US.
Required education
Bachelor's Degree
Required technical and professional expertise
10+ years of SAP consulting experience, with at least 6+ years in SAP EAM/Plant Maintenance.
Strong knowledge of the utilities industry.
Hands-on expertise in SAP S/4HANA EAM, Asset Intelligence Network, Asset Strategy & Performance Management, and/or SAP Work Manager/Fiori.
Proven track record leading large-scale SAP transformations, including business case development and roadmap execution.
Excellent client-facing skills with the ability to influence C-suite and senior stakeholders. Strong leadership skills in managing cross-functional teams across onshore/offshore models. Bachelor's degree required; Master's degree or MBA preferred.
Team Leadership & Development Business Development
ABOUT BUSINESS UNIT
IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
OTHER RELEVANT JOB DETAILS
IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
Advisory Solution Consultant
Senior solutions consultant job at ServiceNow
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
As a member of our Solution Consulting team, you will have a major impact on our future success by supporting Commercial Solution Sales. You will guide revenue for one of our products with the support and partnership of Sales, Product Management, and the executive team. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles.
What you get to do in this role:
The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.
Support product sales as a technical and domain expert of a client-facing sales team
Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs
Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues
Provide feedback to product management about product enhancements that can address customer needs and provide additional value
Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team
Stay current on competitive analysis and market differentiation
Support marketing events including executive briefings, conferences, user groups, and trade shows
Qualifications
To be successful in this role you have:
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
7+ years of pre-sales solution consulting or sales engineering experience
Proficiency with the ServiceNow platform or technical expertise with cloud software solutions
Experience working collaboratively with product management, product marketing, partners, and professional services
Territory management skills, including pipeline building and working with Sales counterpart to guide execution excellence
Travel, as necessary
FD21
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
Advisory Solution Consultant
Senior solutions consultant job at ServiceNow
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
As a member of our Solution Consulting team, you will have a major impact on our future success by supporting Commercial Solution Sales. You will guide revenue for one of our products with the support and partnership of Sales, Product Management, and the executive team. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles.
**What you get to do in this role:**
The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.
+ Support product sales as a technical and domain expert of a client-facing sales team
+ Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs
+ Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues
+ Provide feedback to product management about product enhancements that can address customer needs and provide additional value
+ Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team
+ Stay current on competitive analysis and market differentiation
+ Support marketing events including executive briefings, conferences, user groups, and trade shows
**To be successful in this role you have:**
+ Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
+ 7+ years of pre-sales solution consulting or sales engineering experience
+ Proficiency with the ServiceNow platform or technical expertise with cloud software solutions
+ Experience working collaboratively with product management, product marketing, partners, and professional services
+ Territory management skills, including pipeline building and working with Sales counterpart to guide execution excellence
+ Travel, as necessary
FD21
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here (************************************************************************************************************************************* . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
Advisory Solution Consultant
Senior solutions consultant job at ServiceNow
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
As a member of our Solution Consulting team, you will have a major impact on our future success by supporting Commercial Solution Sales. You will guide revenue for one of our products with the support and partnership of Sales, Product Management, and the executive team. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles.
What you get to do in this role:
The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.
* Support product sales as a technical and domain expert of a client-facing sales team
* Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs
* Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues
* Provide feedback to product management about product enhancements that can address customer needs and provide additional value
* Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team
* Stay current on competitive analysis and market differentiation
* Support marketing events including executive briefings, conferences, user groups, and trade shows
Qualifications
To be successful in this role you have:
* Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
* 7+ years of pre-sales solution consulting or sales engineering experience
* Proficiency with the ServiceNow platform or technical expertise with cloud software solutions
* Experience working collaboratively with product management, product marketing, partners, and professional services
* Territory management skills, including pipeline building and working with Sales counterpart to guide execution excellence
* Travel, as necessary
FD21
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.