Data Privacy Specialist - CIPP/US
Atlanta, GA jobs
Job Title: Data Privacy Specialist
Pay Scale: $64-67/hr W2
***Due to client requirements this role is only open to USC or GC candidates***
Looking for strong Data Privacy domain knowledge and stakeholder communication skills to support roll out of a new data privacy program in the financial services industry.
Must Haves
Data Privacy background
Highly effective verbal and written communication
Ability to manage stakeholder relationships
Confidence in being the Privacy SME for technical teams
Certs: CIPM, CIPP US (either or both)
Desired Skills
Banking industry experience
About Matlen Silver
Experience Matters. Let your experience be driven by our experience. For more than 40 years, Matlen Silver has delivered solutions for complex talent and technology needs to Fortune 500 companies and industry leaders. Led by hard work, honesty, and a trusted team of experts, we can say that Matlen Silver technology has created a solutions experience and legacy of success that is the difference in the way the world works.
Matlen Silver is an Equal Opportunity Employer and considers all applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, veteran status, the presence of a non-job-related medical condition or disability, or any other legally protected status. If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at email and/or phone at: ********************* // ************
Access Management Specialist
San Francisco, CA jobs
Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.
Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.
Description:
The Access Management Specialist role is responsible for processing security and access permissions for various individuals requiring building access. They also serve as a customer service representative, assisting with access control requests and troubleshooting badge-related issues. Other responsibilities include managing inventory, generating reports, and assisting with alarm remediation.
Key Responsibilities:
Lead day-to-day global badge operations management
Hands-on operational involvement including processing Jira tickets, supporting new employee onboarding, and driving continuous program improvements
Implement secure access zones and aide in the development of physical access infrastructure that supports identity management and RBAC/ABAC policies
Required Qualifications:
Minimum of 1-3 years of experience in Security, Badging, Access Control fields.
Proven experience with security access control systems (e.g., CCure, Kastle, Brivo, and property management access platforms)
Strong background in access management within security operations
Experience with Genetec is highly preferred
Work Schedule:
Primary schedule: Monday through Friday 8am to 5pm
Flexibility to provide support on weekends as business needs arise
Compensation
Estimated Pay Range:30/hr-40/hr. Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.
Our Commitment to Diversity & Inclusion
At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.
Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.
We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.
Manufacturing Operations Specialist
Piscataway, NJ jobs
We're looking for a highly organized and proactive Operations Coordinator to support our Operations Supervisor in driving efficiency across all administrative, operational, project, and purchasing activities. In this role, you'll be the go-to connection between departments, vendors, and customers - ensuring projects stay on track, deadlines are met, and clients receive exceptional service.
Responsibilities:
Provide daily support to the Operations Supervisor and team with a variety of operational and administrative tasks.
Collaborate closely with engineers to track project progress, timelines, and deliverables.
Manage vendor communications, orders, parts, and services to ensure timely delivery for ongoing projects.
Help maintain project schedules and follow up on action items from weekly production meetings.
Monitor department performance metrics and vendor reliability to support operational improvements.
Assist with purchasing and procurement to ensure all materials and services align with project needs.
Maintain positive relationships with clients and staff, handling inquiries professionally and efficiently.
Respond to customer emails regarding project updates and timelines.
Organize and schedule meetings, presentations, and internal events; send reminders and prepare materials as needed.
Manage appointments and calendars for supervisors and key stakeholders.
Create and maintain accurate databases, records, and documentation (both electronic and paper).
Support general office operations including filing, ordering supplies, and phone/email communication.
Qualifications:
Bachelor's degree in Engineering required; Mechanical Engineering preferred.
5+ years of experience in operations, preferably within a manufacturing or engineering environment.
Strong organizational, multitasking, and time management skills - you know how to keep things moving.
Osana software experience preferred.
Proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Excellent written and verbal communication and customer service skills.
A self-starter who can work independently and take ownership of tasks.
Ability to prioritize and adapt in a fast-paced, dynamic environment.
Data Analytics & Visualization Specialist - GIS
Ridgefield, NJ jobs
While the focus is on dashboards on Tableau or equivalent (including the SQL required for that and data extraction),
Looking for some Map based analytics and geospatial capabilities - directionally.
Required Skills & Experience
10+ years of IT experience.
Hands-on experience with Tableau dashboard design and development.
Strong expertise in geospatial analytics, map creation, and GIS concepts.
Proficiency with CARTO (spatial SQL, data ingestion, map building, location intelligence).
Proficiency in SQL for data extraction and spatial queries.
Familiarity with spatial data formats (shapefiles, geo JSON, KML).
Strong problem-solving and storytelling ability with data.
Preferred Skills
Experience with Python or R for geospatial analysis and automation.
Knowledge of Tableau Prep or ETL pipelines for spatial + business data.
Familiarity with cloud platforms (Snowflake, BigQuery, Redshift, AWS, Azure).
Exposure to advanced spatial statistics or predictive modeling.
Specialist 2 - Operations
New Brunswick, NJ jobs
Immediate need for a talented Specialist 2 - Operations. This is a 12+ Months Contract opportunity with long-term potential and is located in New Brunswick, NJ (Onsite). Please review the job description below and contact me ASAP if you are interested.
Job ID:25-93647
Pay Range: $30 - $45/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
User support and issue resolution in close co-operation with the global reporting support team.
Support the business during the monthly and quarterly close process relating to reporting
Assist in managing Legacy reporting on Tableau for Medtech.
Participation in creating documentation of Operational and Enhancement Processes.
Understand the financial impact of reconciling and ensuring data integrity and working with systems teams to repair any data or reporting issues.
Perform as an expert in understanding ERP data feeds utilized within the reporting solution; understand the lowest levels of data available to facilitate related investigations and recommend appropriate action.
Contribute continuously to the improvement of overall data quality.
Maintain and improve a strong internal control environment. Business Relationships
Business partner with stakeholders to resolve reporting defects.
Support Commercial analysts on how to utilize the reporting solutions to develop expert local knowledge.
Understand data flows, financial reports, and report calculations
Act as the intermediary between the system and business to ensure voices are heard, actively provide feedback to related teams, and resolve issues, as necessary.
Partnering with IT and other support groups in CFIN, Datahub, Master Data, Internal / Governance Reporting Teams, etc., to resolve reporting issues.
Participate in knowledge transfer sessions for new reports, sector deployments, etc., as they go live in production.
Key Requirements and Technology Experience:
Skills-Finance, Accounting, or Financial Accounting, SAP (AFO and SAC),Tableau, Financial reports/reporting, data integrity/Data/ Master Data.
Qualified or studying Finance / Accounting or BI.
Systems qualifications preferred, SAP (AFO and SAC), BW, Tableau
Analytical, problem-solving, willingness to learn, attention to detail, and initiative to follow through on directives.
Sensitivity to knowledge of global partners/cultures/norms is critical for this role and required.
Good communication skills, operate with a degree of independence, and can collaborate in a highly matrixed environment.
Strong technical/analytical skills with a complex financial accounting and systems environment.
Ability to deal with ambiguity.
Proactive, High energy, positive/can-do attitude and self-motivated is a must.
Our client is a leading Healthcare Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
WINS Developer / Subject Matter Expert (SME)
Edison, NJ jobs
Job Title: WINS Developer / Subject Matter Expert (SME)
Experience
10+ years in Mainframe development with strong WINS application expertise
The WINS Developer / SME will design, develop, and maintain WINS-based solutions, ensuring seamless integration with PolicyCenter and other insurance systems. This role requires deep functional and technical knowledge of WINS, strong COBOL programming skills, and experience in insurance domain processes.
Key Responsibilities
• Analyze business and functional requirements related to WINS and translate them into technical specifications.
• Develop, enhance, and maintain WINS application components using COBOL and mainframe technologies.
• Perform integration with PolicyCenter and other Guidewire modules, ensuring accurate data mapping and transaction processing.
• Conduct root cause analysis for production issues and provide timely resolutions.
• Collaborate with business analysts, QA teams, and client stakeholders to ensure delivery quality.
• Support phased migration strategies and roadmap execution for WINS modernization or sunsetting initiatives.
• Document functional and technical workflows, including mapping logic for transactions like audits, cancellations, and endorsements.
• Provide SME-level guidance on WINS dependencies, assumptions, and integration points.
• Participate in code reviews, performance tuning, and compliance with security standards.
Required Skills (Expanded)
Mainframe Development Expertise
• COBOL, JCL, VSAM, DB2, CICS, and mainframe utilities.
• Strong debugging and performance tuning skills.
WINS Application Knowledge
• Deep understanding of WINS architecture, transaction flows, and audit logic.
• Ability to analyze legacy code and identify dependencies.
Integration & Mapping
• Experience integrating WINS with Guidewire PolicyCenter and other insurance systems.
• Knowledge of data mapping for policy transactions (new business, renewals, endorsements, cancellations).
Insurance Domain Expertise
• Commercial Auto, Workers Compensation, and policy servicing processes.
• Familiarity with rating, underwriting, and audit workflows.
Tools & Methodologies
• JIRA for Agile/Scrum project tracking.
• Change management tools (Control-M).
• Familiarity with DevOps practices for mainframe environments.
Soft Skills
• Strong analytical and problem-solving abilities.
• Excellent communication and stakeholder management skills.
• Ability to mentor junior developers and guide cross-functional teams.
Preferred Skills
• Experience with modernization initiatives (e.g., migration from WINS to modern platforms).
• Knowledge of AI-assisted reverse engineering for legacy systems.
• Exposure to cloud integration strategies for insurance applications.
Associate Vegetation Management Specialist
Wilsonville, OR jobs
Job title: Associate Vegetation Management Specialist
Duration: 12 months contract (W2)
Onsite: Valid driver's license; occasional travel for field shadowing.
Key Skills: Vegetation coordination, contractor oversight, customer communication, regulatory compliance, work order processing, data analysis, documentation, MS Office
Job Description
The Associate Vegetation Management Specialist supports vegetation clearance programs by coordinating crew schedules, facilitating communication between customers, contractors, and internal teams, processing work orders, and assisting with program reporting and documentation. The role requires strong communication, analytical ability, and the capacity to manage a high volume of customer inquiries while supporting safe and efficient vegetation operations.
Key Responsibilities:
Coordinate vegetation clearance schedules and dispatch contracted crews based on project priorities.
Serve as liaison among customers, contractors, and internal field teams to resolve vegetation-related issues.
Manage high-volume phone and email communication, document inquiries and resolutions.
Review and process vegetation management documentation with accuracy and regulatory compliance.
Provide guidance to contractors to ensure safe and efficient vegetation practices.
Collaborate with forestry, landscape, and business support teams to maintain workflow efficiency.
Analyze vegetation data, prepare reports, and support program evaluation and improvements.
Assist with process improvements and special projects as assigned.
Qualifications:
Understanding of vegetation regulations and industry practices.
Proficiency in Microsoft Office and customer management tools.
Strong verbal and written communication skills with a customer-focused approach.
Ability to manage multiple priorities in a fast-paced environment.
Valid driver's license; occasional travel for meetings or field shadowing.
Work Environment: Office-based role with frequent communication across teams and stakeholders. Occasional travel may be required for field visits or team meetings.
Experience: 2+ years of experience in vegetation management, utilities, or a related regulated environment.
Education: Bachelor's degree in forestry, natural resources, environmental science, communications, or related field, or equivalent experience.
Operations Specialist
Hialeah, FL jobs
Are you an experienced Operations Specialist to can excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Operations Specialist to work at their company in Hialeah, FL.
First point of contact for inquiries received in the Latam (Brazil) Client Servicing department from high-revenue clients via email or phone channel. Day-to-day activities will include being responsible for reading, analysing and/or determining appropriate handling and resolution of requests. Requests consist of treasury, cash management, card and/or depository products. May work with internal business partners to provide resolution to client inquiries, issues, and/or technical support.
Qualifications:
Fluent English and Portuguese - Spanish a Plus
Microsoft Office
Strong attention to detail
Preferred:
1-2 years Banking/Financial industry experience.
1 year of experience working with customers.
Oral & Written Communication
Active Listening
Time Management
Critical Thinking
Relationship Building
Collaborating
Quality Assurance
Problem Solving
Multitasking (i.e., the ability to navigate multiple computer systems while interacting with the customer)
Microsoft Excel
Microsoft Outlook
Microsoft PowerPoint
Microsoft Word
Provider Integration Specialist
Norwood, OH jobs
Immediate need for a talented Provider Integration Specialist. This is a 04 Months Contract opportunity with long-term potential and is located in Norwood ,OH(Onsite). Please review the job description below and contact me ASAP if you are interested.
Job ID:25-93110
Pay Range: $45 - $47/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Requirements and Technology Experience:
Physician onboarding; may consider locum recruiter. Required: Organized, positive attitude
(Include within key requirements, Must have skills: -
At least two and half (2.5) years of experience with significant physician interaction
Must Have Bachelor's Degree
At least five (5) years of process improvement and/or project management experience in a healthcare environment.
Demonstrated knowledge and application of Lean and/or Six Sigma process improvement.
Knowledge and application of a wide variety of advanced performance improvement tools and methods.
Strong organizational skills leading a combination of direct and dotted line reporting relationships. Exhibits strong, collaborative leadership qualities.
Outstanding internal and external communication skills, with a demonstrated ability to connect with people.
Ability to prioritize and deliver on key initiatives.
Demonstrated commitment to the highest standards of performance within time and budget constraints.
High levels of initiative, drive and poise coupled with qualities of maturity, professionalism, flexibility, and patience.
Unquestionable integrity and business ethics.
Our client is a leading Healthcare Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
SAP (S/4HANA/OTC) Techno Functional Specialist
New York, NY jobs
Title: Senior System Analyst - SAP S/4HANA Order to Cash (O2C)
Duration: FTE/Perm
Salary: 130-150k
The Senior System Analyst - SAP S/4HANA Order to Cash (O2C) will play a key role in driving digital transformation and delivering scalable solutions across the Order-to-Cash lifecycle. This position requires expertise in SAP S/4HANA with integrations to commerce platforms, EDI systems, and digital payment providers. The role is responsible for designing, implementing, and optimizing O2C processes to enable seamless customer order experiences, efficient supply chain execution, and compliant financial outcomes.
Responsibilities
SAP O2C Functional Design & Delivery
Serve as the functional lead for end-to-end Order to Cash processes in SAP S/4HANA.
Configure and support SD modules, including order management, pricing, delivery, invoicing, and billing.
Implement ATP (Available-to-Promise), Credit Management, Billing Plans, and Returns processing.
Commerce Platform Integration
Design and manage real-time integrations between SAP S/4HANA and digital commerce platforms (e.g., Salesforce Commerce Cloud, SAP Commerce Cloud).
Support order capture, availability checks, promotions, and order fulfillment across B2C and B2B channels.
EDI Integration
Define and manage customer-specific EDI transactions (850, 855, 856, 810, 820).
Troubleshoot and enhance interfaces using middleware platforms such as SAP Integration Suite, TrueCommerce, or OpenText.
Digital Payment Integration
Integrate digital payment providers (e.g., Stripe, Adyen, PayPal) into SAP S/4HANA.
Ensure real-time payment authorization, capture, and reconciliation across web and mobile orders.
Collaborate with Finance and Security teams to ensure PCI-DSS compliance and fraud protection.
Operational Support & Optimization
Provide Level 3 support for SAP SD and integrated solutions.
Identify automation opportunities across O2C processes using workflow and output management tools.
Partner with supply chain, finance, and customer service teams to streamline order fulfillment.
Documentation & Compliance
Maintain functional specifications, configuration guides, test scripts, and training materials.
Support audits and compliance activities, including SOX and process control adherence.
Required Qualifications
Bachelor's degree in Computer Science, Information Systems, Business, or related field.
5-8 years of SAP SD experience with deep Order to Cash knowledge.
2+ full lifecycle SAP S/4HANA implementations (Public or Private Cloud preferred).
Experience integrating commerce platforms (Salesforce or SAP Commerce Cloud) with SAP.
Strong knowledge of EDI standards (ANSI X12, EDIFACT) and integration platforms (e.g., SAP CPI, TrueCommerce).
Hands-on experience with digital payment providers and SAP payment configurations.
Familiarity with output management, BRF+, billing customization, and interface troubleshooting.
Strong problem-solving skills and ability to work cross-functionally.
Preferred Qualifications
Knowledge of SAP BRIM or Subscription Billing.
Experience in consumer products or retail operations, including trade promotions and replenishment.
Familiarity with SAP Fiori, REST/OData APIs, and SAP BTP extensions.
Understanding of S/4HANA Public Cloud extensibility options.
Agile/Scrum project experience or certification.
Contract Specialist
Philadelphia, PA jobs
Immediate need for a talented Contract Specialist .This is an initial 06+ months contract opportunity with potential hire and is located in Philadelphia, PA ( Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job Diva ID: 25-95132
Pay Range: $30 - $33 /hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Requirements and Technology Experience:
Skills; Must have experience in Power BI
Must have experience in CRM tools like Microsoft Dynamics, Salesforce, HubSpot CRM, Zoho CRM, SAP CRM
Must have experience in managing contracts and agreements
Strong leadership and communication skills.
Ensuring that all finalized contracts and agreements are fully executed, imaged, and filed electronically
Ensuring that all finalized contracts and agreements are fully executed, imaged, and filed electronically
Triaging and assigning contract and agreement drafting to team members
Our client is a leading Health Insurance Industry , and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
SAP FI/CO Specialist with VIM
Charlotte, NC jobs
Title- SAP FI/CO Specialist with VIM
Position- Full Time
JD
Essential Functions
Lead the end-to-end implementation and enhancement projects for SAP Financial Accounting & Controlling (SAP FI/CO) modules including gathering requirements, configuration, creating test conditions, UAT, training materials and implementation.
Collaborate with business owners, IT, and OPI Group to gather requirements and translate them into functional specifications while ensuring an environment of continuous improvement and process optimization.
Configure and customize SAP FI (GL, AP, AR, AA) CO (CCA, PCA) and other Finance Technology Platforms.
Provide expert level support for SAP Finance modules, including troubleshooting and issue resolution.
Conduct workshops, training sessions, and documentation for end-users, project.
Participate in OPI Global IT summits addressing problem resolution, process optimization, and best practices
Ensure compliance with OPI Group standards, OPI US, audit and financial regulations.
Manage change requests, incidents, and master data integrity.
Minimum Requirements
Bachelor's degree in information systems, Data Analytics, Data Science, Computer Science, Statistics, or a related field.
Five (5) years of experience in SAP FI/CO.
VIM
OPI
Project Management
Cloud
Solid understanding of financial processes and integration points with other SAP modules.
Required Certifications, Licenses, and Registrations
SAP FI/CO certification preferred.
PMP or other project management certifications are advantageous.
Knowledge, Skills, and Abilities
Excellent communication, analytical and problem solving skills.
Deep functional knowledge of SAP FI/CO.
Ability to design and optimize SAP solutions to meet business needs.
Skilled in writing functional specifications, test scripts and training materials.
Proficiency in SAP integration tools and middleware.
Ability to work independently and manage multiple priorities in a fast-paced environment.
Fluent in English; additional languages are a plus, especially Greek.
Key Skills / Words: (at least 6)
SAP
IT
Technology
Finance
Accounting
FI/CO
SAP FI/CO
VIM
Vendor Invoice Management
Project Management
Dispatch Specialist - Fulltime and Onsite - Portland, Oregon
Portland, OR jobs
Job Title: Dispatch Specialist
Working hours: 5:00am -2:00pm (Monday-Friday)
Note: Working on weekends, evenings, and holidays might be required.
Setup: Onsite
Term: Full time and permanent
Pay Ranges: $21.00/hr to $23.00/hr
Benefit details
401K match is 4% after 6 months,
PTO: 10 days per year,
Sick Leave: 5 days,
Medical/vision/dental insurance all provided with different plan options
Benefits start 1st of month after 60 days.
Overview
We are seeking a highly organized and proactive Dispatch Specialist to join our dynamic operations team. In this critical role, you will be the central hub of communication for our Delivery Service Partners (DSPs) and drivers, ensuring the efficient execution of daily routes and the highest standards of delivery performance. Your ability to solve problems in real-time, monitor key metrics, and support our field team will be essential to our success.
Key Responsibilities:
Route Management & Dispatch: Schedule and dispatch DSPs and drivers to assigned routes based on induction schedules, customer demands, and on-the-fly requests.
Real-Time Driver Support: Provide live support to drivers during delivery hours, assisting with exception handling, navigation issues, and delivery problems to ensure successful first-attempt deliveries.
Performance Monitoring & Training: Monitor driver performance against company standards, including photo quality and delivery success rates. Partner with management to coach and train drivers on best practices as outlined in the company delivery guide.
Issue Resolution & Communication: Proactively contact drivers, DSPs, and recipients via softphone (calls/text) and company-provided systems to verify and resolve delivery issues, ensuring accuracy and customer satisfaction.
Field Support & Escalation: Periodically conduct ride-alongs with drivers within assigned territories to directly observe, diagnose, and resolve chronic delivery problems.
Delivery Failure Analysis: Meticulously monitor, review, and validate the reasons for all failed delivery attempts. Work with drivers to address and correct any discrepancies in their reporting.
Returns Processing: Efficiently process all returned undeliverable packages at the sorting center to facilitate valid redelivery attempts or final disposition.
Team Collaboration: Assist management with DSP and driver recruitment, screening, onboarding, and performance monitoring activities.
Qualifications & Skills:
HS diploma or equivalent required; associate or bachelor's degree is a plus.
Proven experience in a dispatch, logistics, or fleet coordination role.
Exceptional communication and interpersonal skills, with the ability to relay information clearly and calmly under pressure.
Strong problem-solving abilities and a proactive approach to identifying and resolving issues.
Tech-savvy, with proficiency in using laptops, dispatch software, and communication tools (softphones, SMS).
Ability to analyze data and driver metrics to identify trends and areas for improvement.
Highly organized with the ability to manage multiple tasks and priorities simultaneously.
Willingness to periodically conduct ride-alongs in the field.
A valid driver's license is required.
Contract Specialist
Fort Worth, TX jobs
IDR is seeking a Contract Specialist to join one of our top clients in Fort Worth, Texas. If you are looking for an opportunity to join a government organization and work within an ever-growing team-oriented culture, please apply today!
Position Overview/Responsibilities for the Contract Specialist:
Data Entry
Routing contracts
Charging City departments for IT services
Setting up new accounts
Creating billing/invoices
Updating spreadsheets/databases
Other administrative duties as required
Required Skills for the Contract Specialist:
2+ years working in an administrative/procurement position
Prior professional experience working with clients/vendors for invoicing/billing support
Professional experience using Excel for procurement processes
Bachelors or Associates Degree Preferred
What's in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry leading organization
Close-knit and team-oriented culture
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Dedicated Engagement Manager who is committed to you and your success
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing Client and Talent Award winner 10 years in a row
Business Level Bilingual Mandarin - Dispatch Specialist - Fulltime and Onsite - Hayward, CA (No Experience Needed)
Hayward, CA jobs
Job Title: Business Level Bilingual Mandarin - Dispatch Specialist - Hayward, CA (No Experience Needed)
Term: Full time and Permanent
Working hours: 5am - 2pm (Weekend need to be available)
Pay Ranges: $21.00/hr to $22.00/hr
Benefit details
401K match is 4% after 6 months,
PTO: 10 days per year,
Sick Leave: 5 days,
Medical/vision/dental insurance all provided with different plan options
Benefits start 1st of month after 60 days.
Overview
We are seeking a highly organized and proactive Dispatch Specialist to join our dynamic operations team. In this critical role, you will be the central hub of communication for our Delivery Service Partners (DSPs) and drivers, ensuring the efficient execution of daily routes and the highest standards of delivery performance. Your ability to solve problems in real-time, monitor key metrics, and support our field team will be essential to our success.
Key Responsibilities:
Route Management & Dispatch: Schedule and dispatch DSPs and drivers to assigned routes based on induction schedules, customer demands, and on-the-fly requests.
Real-Time Driver Support: Provide live support to drivers during delivery hours, assisting with exception handling, navigation issues, and delivery problems to ensure successful first-attempt deliveries.
Performance Monitoring & Training: Monitor driver performance against company standards, including photo quality and delivery success rates. Partner with management to coach and train drivers on best practices as outlined in the company delivery guide.
Issue Resolution & Communication: Proactively contact drivers, DSPs, and recipients via softphone (calls/text) and company-provided systems to verify and resolve delivery issues, ensuring accuracy and customer satisfaction.
Field Support & Escalation: Periodically conduct ride-alongs with drivers within assigned territories to directly observe, diagnose, and resolve chronic delivery problems.
Delivery Failure Analysis: Meticulously monitor, review, and validate the reasons for all failed delivery attempts. Work with drivers to address and correct any discrepancies in their reporting.
Returns Processing: Efficiently process all returned undeliverable packages at the sorting center to facilitate valid redelivery attempts or final disposition.
Team Collaboration: Assist management with DSP and driver recruitment, screening, onboarding, and performance monitoring activities.
Qualifications & Skills:
HS diploma or equivalent required; associate or bachelor's degree is a plus.
Proven experience in a dispatch, logistics, or fleet coordination role.
Exceptional communication and interpersonal skills, with the ability to relay information clearly and calmly under pressure.
Strong problem-solving abilities and a proactive approach to identifying and resolving issues.
Tech-savvy, with proficiency in using laptops, dispatch software, and communication tools (softphones, SMS).
Ability to analyze data and driver metrics to identify trends and areas for improvement.
Highly organized with the ability to manage multiple tasks and priorities simultaneously.
Willingness to periodically conduct ride-alongs in the field.
A valid driver's license is required.
Portfolio Operations Specialist Level 1
Cincinnati, OH jobs
Responsible for functional areas of Portfolio Operations within a product led organization that include the following but not limited to capital allocation, capital budget governance, operating budget governance, capacity management, vendor performance governance and contracts management.
About the Role
Under general supervision of a Portfolio Ops Lead and in conjunction with the Principal Portfolio Lead, direct activities related to one or more Portfolio Operations function while also building expertise in other functions.
Responsibilities
Project time tracking
Processing of purchase orders and invoicing
Operating budgets
Capital budgets
Contract management
Capacity / Resource planning
Estimating for business cases
Qualifications
2-5 years of overall experience
Proven track record of delivering objectives on time and within budget
Proven problem solving and organizational skills
Excellent communication and presentation skills to effectively communicate information to customers and to all levels with the organization
Should be able to participate in audits and other functionally related activities
Should develop a mindset of driving data driven decisions and support other stakeholders in the same as well
Required Skills
Placing Coupa purchase orders and processing invoicing for projects
Working in Clarity (or ability to learn system) to assist with resource and project updates for project and time management
Ability to work well in Excel and Power Point
Top 3 skills:
Placing Coupa purchase orders and processing invoicing for projects
Working in Clarity (or ability to learn system) to assist with resource and project updates for project and time management
Ability to work well in Excel and Power Point
Onboarding Specialist
Indianapolis, IN jobs
BC
forward
is currently seeking a highly motivated Onboarding Specialist for an opportunity in Indianapolis, IN.
Onboarding Specialist
Duration: Full-Time Employee
Travel: None
Work Requirement: W2, sponsorship cannot be provided for this role.
Pay Range: $40,000/year.
Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).
Summary:
The position's primary responsibility is to initiate, manage, & complete all new hire requirements for a variety of clients globally.
This position requires excellent customer service, a strong sense of urgency, and problem-solving. This is a high-visibility role that works with multiple internal departments as well as provides regular status updates to Account Managers and Client Relationship Managers. The Onboarding Specialist will report to a Global Onboarding Lead to ensure timely completion of deadlines and delivery targets. The ideal candidate will be flexible, eager to learn and develop a compliance/client knowledge base and possess strong communication skills across multiple platforms (Office Teams, Outlook, vendor systems, Skype, phone, etc). This is an exciting, fast-paced environment with new challenges daily.
Responsibilities include:
Initiate and monitor background checks and drug screens.
Initiate and monitor standard new hire paperwork (Form W-4, I-9, state-specific compliance forms etc.)
Verify and maintain all pertinent data fields within internal systems to ensure minimal back-office errors.
Learn and contribute to state and Federal compliance procedures and deadlines.
Interact with account managers, department heads, and various team leaders to ensure timely delivery of candidates.
Communicate background check / drug screen results in compliance with all state and Federal laws
Coordinate start details with candidate and client
Maintain accurate data entry of new hire information into appropriate systems (ADP, Benefocus, Vendor Management System)
Provide multiple, daily status updates to Global Onboarding Manager
Work through challenging problems, solo and in a team environment, to ensure candidates are delivered in a timely manner and fully compliant with all local, State, and Federal regulations.
Assist with miscellaneous tasks, projects, and initiatives as needed.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Position Type/Expected Hours of Work
This is a full-time position, and hours of work and days are Monday through Friday, 8:00 a.m. to 5 p.m. Occasional evening and weekend work may be required as job duties demand.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
About BCforward:
BC
forward
began as an IT business solution and staffing firm. Founded in 1998, BC
forward
has grown with our customers' needs into a full-service personnel solution's organization. Headquartered in Indianapolis, Indiana, BC
forward
also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BC
forward
to deliver uniquely configured IT staffing and project solutions over the years of catering to our customers' specific needs. BC
forward
currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs.
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We must inform you that during the hiring process, we may ask for you to disclose and provide us with various categories of your personal information, including identifiers such as your name and address, professional information, commercial information, education information, and other related information. Please note that we will only use this information to facilitate and complete the recruiting process. This posting is not an offer of employment. All applicants must be authorized to work in the United States and willing to cooperate with a background check and drug screen, to the extent permitted by federal and local laws up to and including both criminal and financial reviews. The submission of intentionally false or fraudulent information in response to this job posting shall render the applicant ineligible for the position. BCforward is an equal opportunity employer. Any subsequent offer of employment shall be considered employment at will regardless of the anticipated assignment duration.
Deltek Specialist
New York, NY jobs
Deltek Specialist - AEC / Professional Services
Salary: $115K-$135K DOE
About the Role
A leading AEC-focused professional services firm is seeking an ERP Specialist with hands-on Deltek experience to manage and optimize enterprise systems. This role combines system administration, process improvement, reporting, and training, while collaborating with Finance, Operations, HR, Marketing, and Project Leadership.
Responsibilities
Serve as primary Deltek ERP administrator and SME
Configure systems, manage workflows, maintain data integrity, and support upgrades
Lead rollouts, enhancements, and integrations
Streamline processes and implement best practices
Build dashboards, KPIs, and reports to support decisions
Train teams and provide ongoing support
Requirements
7-10+ years ERP experience in AEC/project-based consulting
Strong hands-on Deltek ERP expertise
Knowledge of project accounting, resource planning, CRM, and project management
Familiarity with SQL; reporting tools (Power BI a plus)
Proven cross-functional leadership and training skills
Perks & Benefits
Competitive benefits: medical, dental, vision, 401(k) match
Flexible/hybrid work
Employee ownership & professional development programs
Apply Today - Reach out to Padraig @ HireIQ
GRC Specialist
Dallas, TX jobs
The GRC Specialist will support the Information GRC team, reporting to the Sr. Director of IGRC within the Information Risk Management organization. This role is responsible for assisting with the execution of IT control training, remediation activities, and supporting IT compliance assessments. The ideal candidate will have strong IT audit experience, exceptional communication skills, hands-on knowledge of IT controls, extensive documentation capabilities, and the ability to work collaboratively to drive remediation and training initiatives.
What you will do:
Assist in the execution of IT control training programs for IT and business stakeholders.
Support remediation efforts for IT control deficiencies, including tracking, documentation, and follow-up.
Collaborate with IT teams to analyze processes, risks, and controls, and recommend practical solutions for remediation.
Maintain and update IT process and control documentation to support compliance with SOX, internal policy, and regulatory requirements.
Act as a resource for IT audit engagements, supporting evidence collection, issue resolution, and communication with audit teams.
Help assess alignment of IT controls with frameworks such as COBIT, ITIL, and NIST.
Contribute to root cause analyses and identify opportunities for process improvement in IT risk and compliance programs.
Support the IGRC team in project management for compliance assessments and remediation initiatives.
What you will need:
Bachelor's or Technical Degree preferred (Computer Science, Information Systems, Business Administration, or related field). Equivalent industry experience with certifications or specialized training will be considered.
Minimum of four years of IT audit, compliance, risk assurance, IT advisory, or internal audit experience.
Strong understanding of IT controls, audit processes, and remediation best practices.
Experience supporting IT control training and remediation activities.
Certification in one or more of the following is desired: ITIL, ISO 27000, COBIT, CISSP, SANS, CISA, Security+, CMMC.
Excellent communication, organizational, and documentation skills.
Ability to work independently and collaboratively in a fast-paced environment.
Preferred Skills:
Experience with regulatory compliance requirements (SOX, GDPR, HIPAA, etc.).
Familiarity with enterprise risk management and IT service management (ITSM) practices.
Proven ability to support process improvements in IT risk and compliance programs.
CX Specialist
Los Angeles, CA jobs
[JD] CX Specialist
Employment Type: Full-time, Exempt
Pay Range: $70,000 - $85,000/year + Eligible for annual performance-based bonus
Benefits: 401(k) with Company Match, Employee Discount Program, Lifestyle Allowance, Mobile Phone Plan Reimbursement, Comprehensive Health/Dental/Vision Insurance, Generous Paid Time Off, Flexible Work Hours, Wellness Days, Creative Days, Monthly Team Building Budget and more!
About Us
CJ Olive Young introduced the first Korean Health & Beauty store in 1999, pioneering the industry and becoming Korea's No. 1 Health & Beauty store. With over 1,390 stores across Korea and a global network reaching 150 countries, OLIVE YOUNG is now evolving into a Global Lifestyle Platform that brings the best of Health & Beauty to customers worldwide.
CJ Olive Young USA, Inc. is a dynamic Health & Beauty retailer specializing in skincare and cosmetics in North America! As we expand, we are also curating a selection of local U.S. beauty brands, bringing innovative and high-quality products to our customers.
Job Summary
We are seeking a Customer Experience (CX) Specialist to enhance the overall shopping experience for our customers. This role will focus on customer service operations, claims handling, feedback analysis, and experience optimization across various retail channels. The ideal candidate is passionate about beauty, understands customer needs, and can create strategies to improve customer satisfaction and loyalty.
What You'll Do
Oversee and manage customer service operations across online and offline retail channels
Handle customer inquiries, complaints, and claims, ensuring prompt resolution and customer satisfaction
Analyze customer feedback and data to identify areas for improvement in the shopping experience
Develop and implement customer engagement strategies, including loyalty programs and personalized services
Work closely with the marketing, sales, and store operations teams to align customer experience initiatives
Train and support retail staff to ensure consistent and high-quality customer interactions
Collaborate with HQ and cross-functional teams to enhance the overall brand experience
Monitor and report on customer satisfaction KPIs and recommend improvements
Qualifications
Bachelor's degree in Business, Marketing, Communications, Retail Management, or a related field
4+ years of experience in customer experience, customer service, or retail operations, preferably in the beauty industry
Strong problem-solving and communication skills, with a customer-first mindset
Ability to analyze data and implement customer-centric solutions
Experience working with customer experience management tools and service platforms
Ability to multitask and work in a fast-paced retail environment
Solid understanding of consumer protection laws and hands-on experience in developing or managing customer-related policies
Preferred Qualifications
Experience in beauty, cosmetics, or skincare retail.
Familiarity with e-commerce and omnichannel customer service strategies.
Bilingual in English and Korean is a plus.