Staff Architect jobs at ServiceNow - 3856 jobs

A leading technology firm in Cupertino is seeking a Senior Software Engineer for their Apple Data Platform. The role involves leading architecture and design for Apple Batch, driving Data and AI workload orchestration, and mentoring engineering teams. The ideal candidate has significant expertise in large-scale scheduling and cloud-native infrastructure. The position offers competitive pay between $181,100 and $318,400, along with comprehensive benefits including stock options and educational reimbursements, ensuring a rewarding career advancement. #J-18808-Ljbffr

A leading technology company is seeking a Design Process Solutions Architect in Culver City to optimize workflows and support resource management within its creative teams. The ideal candidate should have over 5 years of experience in a high-volume creative environment, demonstrating expertise in workflow mapping and process optimization. This role offers a competitive salary range between $121,600 and $230,000, along with comprehensive benefits including medical coverage, retirement plans, and educational reimbursements. #J-18808-Ljbffr

At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world? Watch Our Story:' ********************************* Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world. HDR is looking for a Project Architect to join our industry-leading Healthcare Practice in either Charlotte or Raleigh, NC. In this role, we'll count on you to: Lead a multidiscipline team and perform layout and detailing on architectural projects. Independently coordinate work of a multidiscipline team through multiple phases of a project. Establish owner/client and internal meetings, and participate in reviews with various governing agencies for code compliance. Conduct work sessions at project site in conjunction with Project Manager and other disciplines. Coordinate workload of team members through multiple phases to complete documents on schedule. Review architectural documents for areas of conflict with all disciplines. Perform QA/QC and technical reviews. Write and edit architectural specifications. Coordinate with and assist affected disciplines with addenda, RFIs, CPRs and change orders. Incorporate agreed-upon changes into project documents. Lead projects in a dual management role as needed. Provide construction contract administration as needed. Perform other duties as needed. Preferred Qualifications Master's degree in Architecture Experience in the areas of healthcare design Experience and/or interest in sustainable design/LEED desired Knowledge of Photoshop, Illustrator, SketchUp and 3-D Studio Max Rhino and Grasshopper experience * Local candidates are preferred * *LI-SM1 Required Qualifications Bachelor's degree in Architecture or closely related field A minimum of 5 years experience Registered Architect Experience with Microsoft Office (Word, Excel, Project Schedule) Excellent written and communication skills Excellent analytical and problem-solving skills Proficient in use of Autodesk Revit and familiarity with related tools and process Demonstrated graphic presentation skills Must have experience in preparation and layout of architectural contract documents and specifications Strong knowledge of codes and good planning skills An attitude and commitment to being an active participant of our employee-owned culture is a must What We Believe HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve. Our Commitment As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day. Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ , People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.

A leading technology firm is seeking an AI Sales Strategy Manager to support AI and Experience Orchestration initiatives. This role involves data analysis and strategy development to enhance sales performance. Candidates should have over 6 years in SaaS sales operations, strong problem-solving skills, and proficiency in data visualization. This position offers a competitive salary range of $100,600 to $186,800 with substantial benefits, including flexible work schedules and 401(k) matching. #J-18808-Ljbffr

MediaTek's Data Center team is at the forefront of innovation, driving the development of cutting-edge technologies that power the world's most advanced data centers. We are a dynamic group of system architects, packaging technology developers, and SoC design experts dedicated to creating high-performance, efficient, and reliable solutions. Our team collaborates closely to push the boundaries of technology, ensuring optimal performance, power efficiency, and scalability for data center applications. Join our Data Center team and be a part of the technological revolution that is shaping the future of data centers. If you are passionate about innovation and have the expertise to drive strategic technology development, we would love to hear from you. The Software Design Engineer role will be responsible for creating and managing a team with critical mass for data center silicon. Key responsibilities include collaborating with hardware and architect team to deliver software solutions. Develop, implement and promote methodologies and tools for software design, test and debug. Requirement BS/MS in Electrical Engineering/Computer Engineering or or related field. 5+ years of experience in software design & implementation. 2+ years of experience in hands on experience in architecting software stacks for data center silicon. Strong knowledge in Linux device driver (PCIe, Netdev, Virtio, ..), and network related software stacks (DPDK, SAI, SONiC, libfabric,…) Proficiency in C/C++ and scripting languages (e.g., Python, Shell) Excellent problem-solving skills and ability to work independently Strong communication skills and ability to collaborate in cross-functional teams Location: San Jose, California or Portland, Oregon Salary range: $190,000- $270,000. Employee may be eligible for performance bonus, short and long term incentive programs. Actual total compensation will be dependent upon the individual's skills, experience and qualifications. In addition, MediaTek provides a variety of benefits including comprehensive health insurance coverage, life and disability insurance, savings plan, Company paid holidays, Sick Leave, Vacation time, Parental leave, 401K and more. MediaTek is an Equal Opportunity Employer that is committed to inclusion and diversity to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

A leading technology company is seeking a Senior Principal Emulation Design Engineer in San Jose. This role focuses on developing verification environments and requires strong experience with system-level designs and communication standards. Ideal candidates will possess a relevant degree and extensive experience in design. The position offers a competitive salary range from $154,000 to $286,000 along with numerous benefits. #J-18808-Ljbffr

A leading technology company is seeking a Principal Architect IV for Google Cloud in California. This role requires a blend of technical and business acumen, focusing on building strategic relationships with clients. The position offers a competitive salary range of $186,000 to $261,000, along with bonuses and benefits. Ideal candidates will have extensive experience in enterprise architecture, cloud computing, and effective stakeholder engagement. #J-18808-Ljbffr

The Samsung Research America SOC Architecture Lab provides innovative SoC architecture, bus / memory subsystem, multimedia subsystems and key IP blocks for future Samsung Galaxy products (Smartphones, tablets and future devices). We are defining the high performance SoC architecture development for various Galaxy device lineups. This lab collaborates with Samsung's strategic SoC partners, Samsung MX headquarter team, and key R&D teams around the globe to innovate and reinvent technology that will positively impact millions of people around the world via the Galaxy flagship products. Position Summary: We are looking for a SOC Architect Fabric, System Cache and DRAM Controller to help architect next generation SOCs. This is a highly visible hands-on role leading individual and team contributions to Fabric, System cache and DRAM controller sub-system architecture, interface, performance and power tradeoffs. Position Responsibilities: Guide on development of innovative Fabric, System cache and DRAM controller Architectural and microarchitectural features to boost power and performance on various targeted workloads in next generation SOCs Identify and deliver Fabric, System cache and DRAM controller subsystem architecture proposals for products in new and existing markets Evaluate architecture proposal benefits in collaboration with team of SoC Architects and communicate the results across related engineering audiences (SW, HW, Architecture, Leadership) Perform high-level performance modeling/simulation and analysis of Fabric, System cache and DRAM controller features, applications, benchmarks, and complex uses cases Direct and orchestrate performance modeling, and studies to support inclusion of these features in the next generation “Fabric, System cache and DRAM controller” microarchitecture based on performance, area or power improvement Deliver architecture/microarchitecture proposals and specifications to the design team and articulate them effectively across audiences ranging from hardware & software engineers to architecture community peers, and to technology leadership Collaborate with silicon bring-up and product teams to verify and debug the proposal and its delivered performance Collaborate across teams to bring microarchitectural proposals to fruition across the SOC, Driver, OS, System through detailed documentations Required Skills: BSc, Masters, or PhD in Computer Science/Engineering, or equivalent combination of education, training, and experience 10+ years of experience in SOC or ASIC design and architecture Prior direct experience (> 7 years) in Fabric, System Cache, DRAM controller Architecture or microarchitecture is required Understanding of memory controller architecture, memory scheduling, prioritization and QoS Detailed knowledge of ARM bus infrastructure (ACE/AXI/AHB Fluid knowledge of one or more JEDEC standards such as LPDDR, DDR, or HBM, and the ability to analyze such standards and drive recommendations Background in memory systems and computer architecture to understand the tradeoffs among memory bandwidth, latency, performance, power, SoC area Special Attributes: Experience with BookSim Simulator Experience with Platform Architect Our total rewards programs are designed to motivate and engage exceptional talent. The base pay range for roles at this level is listed below, but may be higher or lower in other states due to geographic differentials in the labor market. Within the base pay range, individual rates depend on a number of factors-including the role's function and location as well as the individual's knowledge, skills, experience, education and training. This is part of our comprehensive compensation package with annual bonus eligibility and generous benefits to help you live life well. Base Pay Range $170,700 - $234,400 USD Additional Information Disclosure of Trade Secrets Samsung has a strict policy on trade secrets. In applying to Samsung and progressing through the recruitment process, you must not disclose any trade secrets of a current or previous employer. Essential Job Functions This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, and frequently operate standard office equipment, such as telephones and computers. Samsung Research America is committed to complying with all Federal, State and local laws related to the employment of qualified individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact the recruiter or email *********************. At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities. Samsung Research America is committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law. For more information regarding protection from discrimination under Federal law for applicants and employees, please refer to this link: Pay Transparency #J-18808-Ljbffr

A leading cloud analytics and data platform provider in California is seeking a Principal Architect to drive the strategic technical vision for their cloud platform's elasticity and scalability. The ideal candidate will have over 10 years of experience in large-scale distributed systems and a strong understanding of cloud elasticity and orchestration technologies. This is an opportunity to influence long-term technology decisions and enhance a dynamic cloud environment. #J-18808-Ljbffr

A leading technology platform in California is seeking a Technical Director/Distinguished Engineer to drive the vision of their Content Platform. In this role, you will lead engineering teams and manage the asset infrastructure for a high-impact, consumer-facing application. Ideal candidates will have over 12 years of experience in backend engineering and distributed systems, alongside a product-minded approach. The role offers a competitive salary and the opportunity to shape the future of content platforms. #J-18808-Ljbffr

A leading technology consulting firm is seeking a Marketing Automation Implementation Specialist to oversee Adobe Marketo implementations. The ideal candidate will have proven experience in B2B automation, strong communication skills, and knowledge of data privacy regulations. This contract position emphasizes collaboration with marketing teams and requires a Marketo Certified Expert to ensure successful campaign execution. Pay ranges from $60.00 to $65.00 per hour. #J-18808-Ljbffr

About The Role: A highly respected, design-driven studio with a national presence is looking for a Landscape Architect/Designer to join its Dallas team. The practice is known for thoughtful, well-crafted work that blends creativity, technical rigour, and a strong connection to community and place. This role is ideal for someone who brings a confident design voice, enjoys contributing to collaborative project teams, and is eager to work on a wide range of public and private projects across various scales. You'll play an important part in shaping concept design, contributing to technical delivery, and elevating visual storytelling. The studio offers a supportive, growth-oriented culture with exposure to experienced design leaders, cross-office collaboration, and meaningful project opportunities. Key Responsibilities: Contribute to concept design, design development, and technical delivery Produce drawings, presentations, visualizations, and documentation at a high standard Support coordination with consultants and multidisciplinary teams Participate in design reviews and present ideas clearly and confidently Help mentor emerging designers and contribute to a strong studio culture Key Skills/Requirements: Degree in Landscape Architecture or a related discipline Strong graphic, modelling, and presentation abilities Proficiency in AutoCAD, Rhino or SketchUp, and Adobe Creative Suite Experience contributing to documentation and technical detailing Clear communicator with a collaborative mindset and strong design sensibilities To apply for this position please click on the apply button to attach your CV (and portfolio for design positions). By applying for this role, you are confirming that you agree to our Privacy Policy (full details are shown at the bottom of our website), and that all details submitted by you are correct and to the best of your knowledge. The Crowd is an equal opportunities employer and agency.

Job Description - Delivery Architect - AWS Delivery Architect (053226) Delivery Architect - AWS Delivery Architect Job Responsibilities Experience with migrating applications to the AWS cloud Current experience providing modernization to a platform utilizing AWS Cloud Project management skills and extensive knowledge of technology systems and applications with experience on migration of applications to the cloud (AWS). Hands on experience defining AWS network security Hands on experience creating AWS environment Monitors the evolution of multiple application and technology arenas, working with business partners as appropriate to author and publish recommendations regarding the implementation of new technology solutions. Provides technical consulting on complex projects. Formulates and defines system scope and objectives. Prepares detailed specifications for the AWS environment. Analyzes and revises existing systems as necessary Candidates should be flexible / willing to work across this delivery landscape which includes and not limited to Agile Applications Development, Support and Deployment. Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini. Delivery Architects assess a project's technical feasibility, as well as implementation risks. They are responsible for designing and implementing a project's technical architecture. They define the structure of a system, its interfaces, and the principles that guide its organization, software design and implementation. The scope of the Delivery Architect's role is bounded by the business issue at hand. A Delivery Architect needs to have knowledge of all the different aspects of the technical Delivery as well as robust business knowledge. This includes the Software Architect. Day to Day Responsibilities You are responsible for the end-to-end architecture of a Delivery, including its assembly and integration into the IT architecture principles defined with the client. You define the structure of the system, its interfaces, and the principles that guide its organization, software design and implementation. You are responsible for the management and mitigation of technical risks, ensuring that the Delivery services can be realistically delivered by the underlying technology components. Required Skills and Experience Qualification: 7-10 years (3 years min relevant experience in the role) experience, Bachelor's Degree. Should be proficient in foundation, People Leadership, client acquisition & development, service & delivery and business leadership. Should be experienced in technology awareness & leveraging and innovation & growth capability. Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship. Click the following link for more information on your rights as an Applicant -************************************************************************** About Capgemini Capgemini is a global leader in consulting, digital transformation, technology and engineering services. The Group is at the forefront of innovation to address the entire breadth of clients' opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year+ heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. Today, it is a multicultural company of 270,000 team members in almost 50 countries. With Altran, the Group reported 2019 combined revenues of €17billion. #J-18808-Ljbffr

Job Title: EDW Architect Salary Range: $120,000 - $150,000 About the Role We are looking for a highly experienced and technically skilled Enterprise Data Warehouse (EDW) Architect to lead the design, development, and optimization of data infrastructure across our enterprise. This is a critical, hands-on role that will drive our data architecture strategy, enabling advanced analytics, reporting, and business intelligence across departments. The ideal candidate brings a deep background in data modeling, enterprise architecture, and cloud-based data platforms-especially AWS, Oracle, and Redshift-along with a passion for building scalable, high-performance systems. Key Responsibilities Architect and maintain the enterprise data warehouse to support analytics, reporting, and operational needs. Design robust, scalable data infrastructure components and ETL/ELT processes. Develop and implement enterprise information architecture strategies to ensure data consistency, availability, and performance. Lead end-to-end data lifecycle management including ingestion, transformation, storage, and access. Collaborate with data engineers, analysts, and business stakeholders to understand requirements and deliver actionable solutions. Ensure compliance with data governance and security protocols. Provide technical leadership and mentorship to data engineering teams. Required Qualifications Bachelor's degree in Computer Science, Information Systems, or related field (20+ years of relevant experience accepted in lieu of degree) 16+ years of experience in programming, data modeling, and enterprise data warehouse development 5+ years of experience in Enterprise Information Architecture 5+ years designing data infrastructure components 3+ years of recent hands-on expertise with: AWS (including Redshift) Oracle Programming with database services for enterprise data management and analytics Strong proficiency in data modeling (conceptual, logical, and physical) Deep understanding of relational and non-relational database systems Nice to Have Experience with Electronic Health Record (EHR) systems and related data architecture Hands-on experience with tools and technologies such as: OLAP Hadoop / Cloudera Talend RDBMS & NoSQL Big Data platforms

The MES Architect is responsible for owning the MES solution design across multiple manufacturing sites. This role acts as the technical and functional design authority, ensuring the MES solution is standardized, compliant, scalable, and deployable repeatedly across sites, while balancing global standards with local operational needs. Key Responsibilities Participate from program initiation and site kick-off through go-live and stabilization. Define MES architectural principles, standards, and global template. Align MES strategy with manufacturing, quality, and digital transformation roadmaps. Own the end-to-end MES solution architecture across all sites. Quality execution and performance tracking Ensure alignment with ISA-95 and enterprise architecture standards. Drive global standardization while managing controlled site-specific deviations. Support multiple sites in parallel, ensuring consistent design and execution. Review site fit-gap analysis and approve configuration vs. customization decisions. Design MES integration with ERP (SAP), Automation systems (PLC, SCADA, DCS), Ǫuality, LIMS, OEE, Asset Management platforms Define interface patterns, data models, and real-time data flows. Provide architectural oversight during build, test, validation, and go-live. Support go-live readiness assessments and cutover planning. Participate in hypercare to ensure system stability and adoption. Support transition to steady-state operations and support teams. Work closely with MES vendors and system integrators. Experience & Education Bachelor's or Master's degree in Engineering, IT, or related field. 10+ years of experience in manufacturing IT / digital manufacturing. Proven experience architecting and delivering MES solutions across multiple global sites. Strong background in regulated manufacturing environments (pharma, consumer health, food, FMCG). About GyanSys GyanSys is a leading global system integrator company supporting enterprise customers worldwide. We specialize in solutions implementations, managed services, and data analytics spanning SAP, Salesforce, Microsoft, and other prime enterprise platforms. Using a mature blended delivery model with over 3,000 consultants, we support over 350 enterprise customers across the Americas, Europe, and APAC.

Sr Systems Architect Employment Type: Direct Hire Date Added: 11/15/2025 Platform / Stack: MacOS, WindowsOS, GSuite, AWS. Compensation Expectation: $165,000 - $195,000 Responsibilities Active member and technical leader of collaborative global IT team, providing strategic guidance for firmwide initiatives. Primary responsibility for planning, executing, and delivering complex technology projects across the organization. Design and implement enterprise technology architecture and infrastructure strategy. Administration and security of cloud development environments (AWS, Vercel, Snowflake, GCP, etc.). Evaluate and integrate new technologies, including AI products and automation solutions. Develop and enforce security policies, access controls, and compliance frameworks. Partner with cross‑functional teams to understand business needs and translate them into technical solutions. Present strategic technology roadmaps, architectural designs, and project status to leadership and stakeholders. Set project timelines, manage budgets, identify risks, and communicate dependencies across initiatives. Coordinate and deliver comprehensive training programs for core technology platforms. Mentor IT team members on technical and project management best practices. Serve as a key strategic resource with significant influence on technology direction and business outcomes. Qualifications Deep understanding of technology architecture and integration with business processes. Fast learner with ability to quickly master emerging technologies and adapt strategies. Outstanding project management skills with proven ability to lead complex, multi‑stakeholder initiatives. Strategic thinker who can balance long‑term vision with immediate operational needs. Motivated, self‑driven, solution‑oriented with executive presence. Hands‑on experience implementing AI products and automating business processes. Desire to work in a fast‑paced, entrepreneurial environment with high autonomy. Excellent written and verbal communication skills for both technical and executive audiences. Track record of leading multiple successful projects with measurable technology and business impact. Minimum 5‑10 years of IT experience with at least 3 years in architecture or senior technical roles, ideally in financial, legal or technology‑driven industries. Essential: AWS (advanced), Snowflake (administration & security), Cloud architecture (multi‑cloud), Networking & security fundamentals, Infrastructure as Code, Automation/RPA tools, AI platforms and integration, Project management methodologies (Agile, Waterfall), Security & compliance frameworks. Preferred: O365/GSuite administration (enterprise level), GCP, Vercel, Physical security strategy and management, Scripting (Python, PowerShell, Bash), Advanced cybersecurity (zero trust, IAM, SOC 2), Project management certification (PMP, Six Sigma, CSM, or similar), DevOps practices, Data platform administration. This client requires that a background check be completed to protect our company/client and its stakeholders by ensuring that we hire individuals with a trustworthy history, which helps maintain a safe and secure workplace. Benefits Offered 2 levels of medical insurance for you and your family. Dental and vision insurance for you and your family. 401(k). California sick leave policy: accrue 1 hour for every 30 hours worked up to 48 hours. If you are based in a different state, please inquire about that state's sick leave policy. #J-18808-Ljbffr

A cybersecurity firm is seeking a Product Monetization Director to define product monetization strategies. The role involves designing pricing models and leading change across various functions, focusing on AI-driven products. The ideal candidate has over 10 years of experience, including SaaS pricing. The position is remote and targets candidates within 50 miles of major cities in the U.S., including Washington, DC. Comprehensive benefits and equity options are available. #J-18808-Ljbffr

Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company's consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,000+ professionals, is committed to continuing the Group's 170-year heritage of building sustainable communities. Role Overview: The Architect will be responsible for designing, developing, and supporting enterprise-grade solutions leveraging Python, .NET core and SQL. This role involves ensuring high availability of production systems, performing root cause analysis, and driving enhancements/projects while maintaining operational stability. Tools Expertise :- Need strong knowledge of Python, .NET, .NET core, JavaScript libraries like React and Angular. Strong hands on Ignition 8.0 MES tool with Perspective Strong Python programming skills for backend automation and integration. Advanced SQL development and database design. Key Responsibilities: Production Support & Break-Fix Perform break-fix and issue resolution for failures in production environments to minimize outages. Debug and resolve job failures promptly. Conduct root cause analysis for production job failures and document findings. Create and maintain Standard Operating Procedures (SOPs) for support operations. Database & Backend Development Design robust DB schemas and structures. Develop backend logic using Python and SQL. Perform testing and validation of solutions. Enhancement & Project Delivery Gather requirements, perform analysis, and prepare documentation. Design, build, and test solutions aligned with business needs. Facilitate User Acceptance Testing (UAT) and deploy solutions across development, test, and production environments. Capacity & Prioritization Prioritize incident/problem tickets over enhancements/projects. Review capacity utilization weekly and adjust plans based on ticket volume and enhancement needs. Required Skills & Experience: Production Support: Experience in troubleshooting and resolving production issues. Ability to perform root cause analysis and implement preventive measures. Project Management: Requirements gathering, solution design, and UAT facilitation. Strong documentation and communication skills. Preferred Qualifications: Bachelor's or Master's degree in Computer Science, Information Technology, or related field. 8+ years of experience in enterprise application architecture and development. Experience in manufacturing or industrial automation domain is a plus. Soft Skills: Strong analytical and problem-solving abilities. Excellent communication and stakeholder management. Ability to work under pressure and prioritize tasks effectively.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description Role Overview Architects play a critical role in guiding customers through their digital transformation journey through leading solutioning and scoping discussions during pre-sales (role and level dependent) and driving the successful delivery of strategic, multi-workflow, term-based projects. Architects provide thought leadership, best practices, and expert guidance to ensure customers achieve long-term value from the ServiceNow platform. They engage with senior stakeholders, ensuring alignment between business objectives and technology solutions, playing a pivotal role in scaling ServiceNow expertise across internal and external teams. By establishing strong governance frameworks, reducing technical debt and enabling scalable solutions, they help customers optimize their platform strategy while maintaining agility and long-term sustainability. Unique Job Responsibilities - Act as an expert across an assigned term of contracts, typically engaged in ServiceNow's largest most strategically important accounts, providing architectural guidance, technical governance, and best practices - Build strong relationships with customer technical and business leaders, to align ServiceNow solutions with business strategy - Actively collaborate with GTM, Delivery, and other joint teams to bridge the gap between sales, solutioning, and execution - Serve as an active contributor of leading practices, standards and thought leadership related to the ServiceNow platform - Provide a point of view to the ServiceNow product strategy team to steer the product roadmap Platform Architect Specifics - This is a technical advisory role, responsible for helping customers establish a solid technical foundation in the ServiceNow platform and design solutions to drive business outcomes through adoption - Ensure customers leverage leading practices around instance strategy, technical governance, core data, integrations and the overall technical health of the platform - Guide ServiceNow, partner and customer employees on the team to deliver a solution on the technical architecture designed for long-term success - Interface with the customers across Executive, Platform Owner, Enterprise Architects and development teams by structuring and implementing solutions. You will be part of the Customer Outcomes team. Our purpose is to accelerate platform adoption and improve customer outcomes. We do this through a portfolio of services, delivered by outstanding consultants, using our ecosystem of partners, our leading practices, methodologies and tools based on our experiences from thousands of customer engagements. The Customer Outcomes Principal Platform Architect is a technical advisory role, responsible for helping our customers establish a technical foundation in the ServiceNow Platform and design solutions that improve outcomes. The Principal Platform Architect ensures customers use leading practices around instance strategy, technical governance, core data, integrations and the technical health of the platform. This is a consultative role focused on guiding ServiceNow, partner, and customer employees on the engagement team to provide a solution on a technical architecture designed for long-term success. Responsibilities: - Work with the customer across executive, platform owner, enterprise architects, and development teams during the selling, structuring and implementation of solutions - Be a technical expert across multiple engagements to guide customers, partners, and internal team members to provide successful customer solutions - Provide a variety of knowledge across multiple workflows - Develop relationships with technical and business leaders at the customer site to understand the role of ServiceNow in their digital transformation vision - Translate goals to outcomes into a customer roadmap - Translate business information and technical requirements into an architectural blueprint to achieve complex goals - Engage with the customer's Enterprise Architects to position ServiceNow as the digital transformation platform standard, integrated with the customer's core applications - Manage technical governance, and a delivery operating model and governance - Ensure instance health by working with the engagement team to reduce technical debt and align to ServiceNow leading practices - Support the sales effort by scoping and estimating the engagement and change orders - Be an active contributor of leading practices and expertise related to the ServiceNow platform - Maintain skills / certifications on relevant technologies and workflows - Support the professional development of others through mentoring Qualifications To be successful in this role, we need someone who has: Consulting Experience Experience working in Financial Services industry Management Consulting Experience preferred, (Big 4, Strategy Firm) or OEM software or Cloud company Experience working in the Financial Services industry 3+ years of experience in management consulting leadership roles at a top-tier consulting company focused on technology (Digital/SaaS/Enterprise Software) Fortune 500 or OEM Software or Cloud Company enterprise architect Career progression (Technical, Architecture) Experience working with functional business leaders to: Identify business objectives and develop outcome-focused roadmaps Guide large Consulting/SI organizations. Large Program Experience 3+ years large program experience leading architecture and design Enterprise Architecture Experience Enterprise or Solution Architect role and/or relevant experience. Data modeling, core data design, security, integrations, configuration management Cloud Application Technology Experience Experience in implementation of one or more cloud-based systems such as SalesForce, Workday, Amazon Web Services (AWS), Azure, or Oracle Cloud 1-2 years of ServiceNow Platform Experience is desired but not required Cloud platform experience desired Familiarity with Enterprise Platforms Preferred Qualifications: Experience with agentic AI capabilities (e.g., LLM orchestration, generative workflows, Now Assist) Familiarity with CI/CD pipelines, DevOps tools, and Automated Testing Framework (ATF) Knowledge of data modeling, CMDB design, and platform data strategies Exposure to industry-specific solutions (e.g., public sector, healthcare, financial services) Required Competencies: Customer Focus Translates requirements to Demonstrate value Collaborative Results Driven Cultivates Innovation Executive level communication skills Consultative perspective Thrives in complexity Strategic mindset Software Development background Excellent presentation and communication skills Travel up to 50% Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming our candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate! Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.