Technical Support Engineer jobs at ServiceNow - 9564 jobs

MANTECH seeks a motivated, career and customer-oriented Information Technology Assurance Specialist III to join our team in El Segundo, CA. The Information Technology Assurance Specialist's primary function is working with Special Access Programs (SAPs) supporting SMC Directorates and/or AFSPC Operational Units. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities. Responsibilities include but are not limited to: Establish complex operational software configuration controls and system interfaces for computer system(s) assigned. Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required. Analyze and troubleshoot system anomalies to ensure optimum equipment performance. Prepare system for operational use and support operational tests. Review, prepare, and update AIS accreditation packages, notify customer when changes occur that might affect AIS accreditation/certification, perform AIS self-inspections, identify AIS vulnerabilities and implement countermeasures, and ensure AIS and network nodes are operated, maintained, and disposed of in accordance with security policies and practices. Provide security coordination and review of all system test plans, guest networks Client Support, Help Desk & troubleshooting, and Personal-Issue Laptop Support. Perform VTC System Administration, Scheduling, & Configuration, Account Creations, changes, & deletions, Hardware/Software System Configuration, upgrades and modifications, Media Control & Accountability, and COMSEC account/equipment management. Minimum Qualifications: Bachelor's degree in a related field or 4 additional years of equivalent experience will be considered in lieu of degree. 8+ years total related experience 6+ years of relevant SCI experience. Must have CompTIA Sec + certificate as outlined in DoD Directive 8570.01-M for Information Assurance Technician Level 2 and Information Assurance Manager Level 1 within 6 months of the date of hire. Must complete training on Joint Security Implementation Guidance (JSIG) and Risk Management Framework (RMF) Information Security Continuous Monitoring (ISCM) (if supported organization requires development of AIS accreditation packages). Willingness to travel with the scope of the Program's Area of Responsibility (AOR) (note- could be extensive and will include both air and ground transportation). Preferred Qualifications: 3+ years of SAP related experience highly desired. Working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies and data backup technologies to include communication security (COMSEC) integration. Working knowledge of JAFAN 6/0, DCID/JAFAN 6/3, DCID/JAFAN 6/9, and Joint DODIIS/Cryptologic SCI Information Systems Security Standards, Common Criteria, and System Security Policy as they relate to C&A for Legacy systems. Working knowledge and current relevant experience with PL1 & PL2 systems; experience with PL3 & PL4 cross domain solutions desired. Clearance Requirements: Current Top- Secret Clearance with SCI Eligibility Eligibility for access to Special Access Program Information Willingness to submit to a Counterintelligence polygraph Physical Requirements: Must be able to remain in a stationary position 50%. Needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, machine and computer printer. Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.

MANTECH seeks a motivated, career and customer-oriented Network System Administrator III to join our team in Los Angeles, CA. The primary function is working with Special Access Program (SAPs) and other classified networks supporting SMC Directorates and/or AFSPC Operational Units. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities. Responsibilities include but are not limited to: Install, maintain, audit and support a secure MS Windows network environment and limited web/data application service. Maintain internet applications and protocols IP, TCP, HTTP, HTTPS, FTP, & SSL. Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required. Interface with local customers and provide IT related support to quickly resolve problems. Perform periodic maintenance, hardware upgrades and replacement, firmware updates and system configuration changes. Perform scheduled tape backups on systems as required. Manage data backup library to include storage of tapes, disks and other magnetic media at the customer's location and off-site storage facilities as required. Attend planning and requirements meetings with IT staff, Program Managers and customers as required. Minimum Qualifications: Bachelor's degree in a related area; an additional 4 years of related experience might be considered for a degree. 6+ years of related experience. 4+ years of relevant SCI experience. Must meet position and certification requirements outlined in DoD Directive 8570.01-M for Information Assurance Technician Level 2 such as CompTIA Security + CE, within 6 months of the date of hire. Working knowledge of JAFAN 6/0, DCID/JAFAN 6/3, DCID/JAFAN 6/9, and Joint DODIIS/Cryptologic SCI Information Systems Security Standards, Common Criteria, and System Security Policy as they relate to C&A for Legacy systems. Must be familiar with security policy/manuals and the appropriate ICDs/JAFANs/DOD Manuals and other guiding policy documents. Preferred Qualifications: 2+ years of SAP-related experience highly desired. Ability to work in a dynamic environment and effectively interact with numerous DOD, military/civilian personnel and industry partners. Working knowledge of Microsoft Office (Word, PowerPoint, and Excel). Possess a high degree of originality, creativity, initiative requiring minimal supervision. Requires travel within the organizational Area of Responsibility (AOR) (note - could be extensive and will include both air and ground transportation). Clearance Requirements: Current Top-Secret Clearance with SCI Eligibility. Eligibility for access to Special Access Program. Information Willingness to submit to a polygraph. Physical Requirements: Must be able to remain in a stationary position 50%. Needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer. Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own The Data Center Global Services team is looking for exceptional individuals to join our Controls organization as a Controls Technician for Service & Construction of the Building Management Systems (BMS) and Electrical Power Monitoring System (EPMS) within Amazon data centers. If you are passionate about the Customer Experience, think and act globally and have the ability to contribute to major new innovations in the area of building controls and automation this is the challenge you are looking for! The ideal candidate will possess technical background and experience in installation, troubleshooting and maintenance of field sensors, controllers, wiring, networking and programming associated with the industrial controls systems. Controls Technicians shall be responsible for participating in the installation, testing, troubleshooting and startup of equipment and controls system associated with the BMS and EPMS system deployment in the data centers. They will verify, configure, and troubleshoot field devices including Air Handler Unit (AHU) controllers, Variable Frequency Drives (VFDs), Temperature and Pressure Sensors, and Third Party Network or Serial Devices, controllers and network equipment. Key job responsibilities Key job responsibilities · Primarily working in field at Data Center sites and supporting multiple sites under Deployment and/or Service. · Perform point to point checkouts between field devices and controllers. · Perform first-line diagnostics, troubleshooting and maintenance of instrumentation associated with the BMS and EPMS in data centers. · Perform network configurations and communication testing between third party devices and controllers or servers. · Configuration and calibration of sensors. · Able to read and understand Electrical schematics, control panel drawings. Basic understanding of close loop controls, field sensors scaling, AND/OR functions typically performed by industrial controllers. · Supervise low voltage electrical contractors who perform wiring and installation of field devices. · Commissioning and systems level testing support. · Provide red-lined drawings and recommendations based on field work and verify accuracy of as-built drawings. · Assist in performing root cause analysis during testing and commissioning. · Ensure all personnel on site utilize proper safety methodology. · Work on-call and a rotating schedule when required and responds to after-hours emergencies. · Perform basic support concepts such as ticketing systems, root cause analysis, and task prioritization. Physical Requirements: · Walk jobsites in uneven terrain and work at heights and from ladders. · Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or craw. · On occasions, lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more. · Work shifts longer than eight hours in duration. A day in the life Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- High school or equivalent diploma - Technical (Military/ Trade School) School diploma or Associate degree with one year experience related to industrial instrumentation/controls or equivalent electrical or mechanical operations experience. - Minimum one year of experience working with computer components and operating systems. - Minimum one year of experience with mission critical low and medium voltage electrical and/or mechanical systems. PREFERRED QUALIFICATIONS- 1+ years of relevant work in a data center or other critical environment experience - International Society of Automation (ISA) Certified Controls System Technician (CCST) Level I or higher certification. - Basic understanding of Industrial controls system, controllers, and programming including troubleshooting of industrial controls analog, discrete and networked input/output field signals. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $61,700/year in our lowest geographic market up to $138,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.

MANTECH seeks a motivated, career and customer-oriented Counterintelligence Cyber Threat Technical Analyst to join our team in Springfield, VA or St. Louis, MO. Responsibilities include but are not limited to: Ensure Reporting Excellence & Process Adherence: Guarantee the completion of accurate and timely reports, ensuring all processes and activities align with established timeframes and standard operating procedures. Provide Comprehensive CI Cyber Support: Offer written and technical analysis to support teammates in completing forensic reports, CI Cyber inquiries, and all recurring monthly, quarterly, and annual CI Cyber Threat reports, contributing to a deeper understanding of specific threats. Conduct Threat Detection and Analysis: Detect anomalous network activity through data analysis, evaluate intrusion detection systems, incident tickets, event and log analysis, and security change tracking. Perform thorough threat analysis, generate forecasts and alerts, and recommend effective countermeasures. Investigate Malicious Code and Mitigate Risks: Investigate instances of malicious code to determine attack vectors, payloads, origins, and the extent of damage or data exfiltration. Identify risks to computer systems and propose corrective actions or software recommendations to mitigate malware intrusions. Develop Requirements and Document Best Practices: Identify, analyze, define, and coordinate user, customer, and stakeholder needs, translating them into technical requirements. Document best practices, lessons learned, processes, and procedures for quality assurance. Minimum Qualifications: 7+ years Network Analysis experience. Identify, decipher, and understand network artifacts. Possess or obtain certification to comply with DoD 8570.01-M Information Assurance (IA) requirements within one calendar year of assignment. Shall possess or obtain and maintain IA III certification. Desired Qualifications: Credentialed graduate of an accredited federal or DoD CI training academy. Bachelor's degree in a Science, Technology, Engineering or Mathematics discipline. Possess a DoD Cyber Crimes Investigator certification. Possess a post-graduate degree in a Science, Technology, Engineering or Mathematics discipline. Experience with malware analysis. Clearance Requirements: Must have a TS/SCI with the ability to pass a Poly Physical Requirements: The person in this position must be able to remain in a stationary position 50% of the time. Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations.

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company's growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. For more than 25 years, NTT DATA Services have focused on impacting the core of your business operations with industry-leading outsourcing services and automation. With our industry-specific platforms, we deliver continuous value addition, and innovation that will improve your business outcomes. Outsourcing is not just a method of gaining a one-time cost advantage, but an effective strategy for gaining and maintaining competitive advantages when executed as part of an overall sourcing strategy. Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this role is [salary range or hourly range]. Actual compensation will depend on several factors, including the candidate's relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits. W2 ONLY NO STEM OPT We have a Desktop Support position for 12 months and ONSITE. The pay rate is $36.97/hour W2. Must have A+ Certification. Install, upgrade, support, and troubleshoot for computer (desktops & laptops) hardware, mobile devices (tablets), printers, scanners, and any other supported devices Perform general preventative maintenance tasks on computer (desktops & laptops) hardware, mobile devices (tablets), printers, scanners, and any other supported devices Diagnose and resolve software issues, operating system issues, and network issues Interact with End Users to identify IT issues, provide easy to understand explanation of the resolution, and to provide timely updates on progress of their IT issues Respond in a timely manner to end user inquiries and requests, ensuring to maintain customer satisfaction and adherence to Service Level Agreements (SLAs) Manage daily Incident and/or Requests queue from an ITSM tool by accurately documenting work notes and resolution notes Required Qualifications: • 2+ years desktop and/or deskside experience • High School Diploma or equivalent • Must have reliable personal transportation (Automobile) • Ability to physically perform general office requirements (ability to lift 50lbs) Highly Preferred Skills: • High School Diploma or equivalent • Undergraduate degree or some college coursework preferred • Strong knowledge of Windows operating system environment • Solid client service skills • A+ desktop or equivalent skill set is highly preferred; additional certifications for various hardware platforms may be required • Ability to physically perform general office requirements • Must be able to perform essential responsibilities with or without reasonable accommodations • Travel will be minimal and on an exception basis only About NTT DATA Services: NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more. NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team. Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly range for this remote role is ($x - x/hourly ). This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits. Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this role is $36.87/hour. Actual compensation will depend on several factors, including the candidate's relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits. #indist #li-northamerica

MANTECH is seeking a motivated, career and customer-oriented Network Engineer to join our team in Chantilly, VA. This is a position requiring onsite work at customer locations within the local area (up to 10% travel). Responsibilities include but are not limited to: Designing and integrating comprehensive network, VoIP, VTC, and data center solutions, adhering to security guidelines and customer specifications to ensure robust and secure communication infrastructures. Managing the end-to-end integration of black and red networks, overseeing design, installation, maintenance, and coordination of a growing network with multiple external services to support operational needs. Receives a moderate level of guidance and direction working with other network engineers to resolve problems. Helps in diagnosing and resolving complex issues related to customer sites, telecommunications circuits, routing, switching, VoIP, VTC, network encryption devices, and Cisco data center/security to maintain network stability and performance Diagnosing and resolving complex issues related to customer sites, telecommunications circuits, routing, switching, VoIP, VTC, network encryption devices, and Cisco data center/security to maintain network stability and performance. Developing and maintaining detailed documentation, diagrams, and standard operating procedures to facilitate knowledge sharing and efficient network management. Providing expert guidance, training, and support to network administrators, service desk personnel, and junior engineers to enhance team capabilities and operational effectiveness. Minimum Qualifications: Bachelor's degree in Computer Science, Network Engineering, or equivalent field, demonstrating a strong academic foundation in related disciplines. 1.5 years of experience is equivalent to 1 year of college. 3-4 years of experience in networking, including VoIP, VTC, data circuits, network encryption devices (e.g., General Dynamics TACLANE), and virtualization technologies. Proficiency in dynamic routing protocols such as OSPF and BGP, with a deep understanding of MPLS and DMVPN Hub and Spoke technology for efficient network routing. DoD 8140 IAT Level II certification: SecurityCE and Computing Environment (CE) certification in Cisco technology (CCNA Voice) required. Valid US Drivers License with the ability to travel up to 10% locally to customer sites. Preferred Qualifications: Cisco Collaboration, Data Center, or Security certifications, indicating advanced expertise and specialized knowledge in relevant Cisco technologies. Experience implementing or troubleshooting VMware NSX-T virtualized networking and security platform developed by VMware. It enables automated implementation of network policies, network objects, isolation, and micro-segmentation. Clearance Requirements: Must have an active DoD TS/SCI with the ability to obtain a CI polygraph. Physical Requirements: The person in this position must be able to remain in a stationary position 50% of the time. Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company's growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. For more than 25 years, NTT DATA Services have focused on impacting the core of your business operations with industry-leading outsourcing services and automation. With our industry-specific platforms, we deliver continuous value addition, and innovation that will improve your business outcomes. Outsourcing is not just a method of gaining a one-time cost advantage, but an effective strategy for gaining and maintaining competitive advantages when executed as part of an overall sourcing strategy. NTT DATA Services currently seeks a L1 Network Technician (Field Services)to join our team in Salt Lake City, Utah. Job Description: We are seeking a reliable and motivated L1 Network Technician to join our Field Services team. This entry-level role is ideal for candidates with hands-on experience in physical network installations and basic network troubleshooting. The position focuses on rack and stack, patch cabling, and supporting network device deployments in various environments. Key Responsibilities: • Perform rack and stack of network devices, servers, and related equipment • Patch cabling: install, terminate, and test Ethernet cables (copper; fiber experience a plus) • Follow cabling best practices for patch panels and cable management • Assist with cable management to maintain organized infrastructure • Use basic console commands (ping, assign IP address, copy/paste configuration) for device setup and troubleshooting • Support device connectivity and resolve basic network issues (e.g., verifying link lights, checking cable continuity) • Install and replace wireless access points (WAPs), including mounting, cabling, and basic configuration • Assist with LAN surveys: • Conduct visual inspections of network rooms, racks, and cabling layouts • Perform basic cable tracing and labeling as directed • Document findings with photos and simple reports • Identify obvious physical issues (e.g., disconnected cables, poor cable management) and report to senior staff • Document installations and updates to network diagrams as directed • Collaborate with senior engineers and client IT teams onsite and remotely • Escalate unresolved or complex issues to L2 engineers or third parties • Maintain a safe work environment and follow all safety protocols • Physical ability to lift/carry equipment, climb ladders, and work in confined spaces • Willingness to work at heights up to 12 feet (ladders) and up to 40 feet (scissor lifts) as needed • Work in various environments: data centers, office buildings, construction sites • Perform other related tasks as required • Must have reliable transportation, be able to drive up to 500 miles, be willing to fly longer distances, and be away from home 75%; must live near a major airport. Knowledge and Experience • Basic understanding of network device connectivity and cabling standards • Familiarity with console access and basic network commands (ping, IP assignment) • Experience with cable testing tools and equipment preferred • Experience installing and replacing wireless access points (WAPs) preferred • Low voltage cabling experience a plus, but not required • Exposure to LAN survey activities (visual inspections, cable tracing, documentation) a plus • Ability to read and follow network diagrams and instructions • Good problem-solving and communication skills • Ability to work independently and as part of a team • Customer-focused and proactive approach to tasks Qualifications • High school diploma or equivalent required; technical school or coursework in IT/networking a plus • 1-3 years of experience in network installation, cabling, or related field preferred • No certification required; willingness to learn and obtain certifications as needed • Existing OSHA-10, Scissor Lift, and Fall certifications a plus; willingness to obtain at company expense required About NTT DATA Services: NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more. NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team. Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly range for this remote role is $32/hour. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits. #indist #li-northamerica

Are you ready to use your technical skills to help protect lives and support communities during critical events? At Everbridge, we're looking for a Norwegian-speaking Technical Support Engineer (TSE) currently living and authorized to work in Norway to join our high-impact team. In this role, you'll support cutting-edge, mission-critical systems that help governments and agencies save lives and keep people safe when it matters most. This is a fully remote position exclusively open to candidates residing in Norway. As a Technical Support Engineer, you'll play a vital role in supporting our Public Warning solutions across Norway and the broader region. You'll work closely with customers and internal teams to ensure performance, reliability, and continuous improvement of our systems. What you'll do: Providing technical support to primarily Norwegian and European customers. Managing and resolving incidents and support tickets according to defined SLAs. Participating in a 24/7 on‑call rotation (one week on duty at a time). Collaborating with Engineering and Product teams to improve platform resilience. Proactively monitoring system performance and identifying issues before they accelerate. Assisting with software upgrades, installations, and platform configurations. Delivering training sessions to clients as needed. What you'll bring: Fluency in Norwegian and English (both written and verbal). Strong communication, presentation, and customer‑handling skills. Excellent organizational and time‑management abilities. Calm and methodical approach to resolving business‑critical technical issues. Experience working in Linux-based environments. Knowledge of IP configuration, VPNs, routing, databases (Oracle/PostgreSQL), and security protocols. Understanding of telecom networks (2G-5G) is a strong plus. Familiarity with Cisco routers/switches, AWS/cloud services, and basic scripting (e.g., Bash, Python) preferred. #LI-HG1 We value our team members and offer an attractive salary package alongside a range of exceptional benefits, including: Private Healthcare Pension Group Life/Income Protection Life & Total Permanent Disability Insurance to protect you and your loved ones. We believe in taking care of our team members, personally and professionally, and are dedicated to providing a supportive and rewarding work environment. Join us in our mission to ensure the safety and security of individuals and organizations across the globe. About Everbridge Everbridge empowers enterprises and government organizations to anticipate, mitigate, respond to, and recover stronger from critical events. In today's unpredictable world, resilient organizations minimize impact to people and operations, absorb stress, and return to productivity faster when deploying critical event management (CEM) technology. Everbridge digitizes organizational resilience by combining intelligent automation with the industry's most comprehensive risk data to Keep People Safe and Organizations Running™. For more information, visit ******************* Everbridge is an Equal Opportunity/Affirmative Action Employer. All qualified Applicants will receive consideration for employment without regard to race, creed, color, religion, or sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. #J-18808-Ljbffr

Previous working experience with Pharma Laboratory is required. Required experience in Windows Refresh, imaging, migration, and deployment. Troubleshoot and resolve incidents for desktops/laptops hardware and software issues. Installing and configuring County standard Hardware and Software Installing and maintaining hardware and computer peripherals. Installing and upgrading operating systems and computer software. Troubleshooting networking and connection issues. Advising on software or hardware upgrades. Analytical problem-solving abilities, proactive/positive team player, resourceful, innovative Demonstrate professional organization, documentation, communication, and interpersonal skills Proven multi-tasking skills, including ability to work effectively under pressure, handle heavy volumes and meet demanding deadlines

Application deadline: Dec 30, 2025 One Medical is a primary care solution that challenges industry status quo by making quality care more affordable, accessible and enjoyable. We are on a mission to transform healthcare by improving the experience for patients, providers, employers and health networks. Our seamless in‑office and 24/7 virtual care services, on‑site labs and preventive programs have delighted people for fifteen years. In February 2023 we joined Amazon to deliver exceptional health care to more consumers and collaborators, and we are building a diverse, driven and empathetic team that thrives in an inclusive environment. We are looking for a passionate IT Support Associate to ensure that our clinical teams, administrators and corporate staff have the IT support they need to perform their jobs efficiently. In this role you will report directly to the IT Manager, providing technical assistance and troubleshooting for internal users across our nationwide network of medical offices. Key job responsibilities Serve as the first point of contact for One Medical users, documenting support calls and resolutions using our ticketing system. Respond to and troubleshoot support IT requests via phone, chat and ticketing system, ensuring timely and efficient support. Collaborate with a dedicated IT support team to diagnose and resolve technical issues. Provide remote support to employees, ensuring all incidents are addressed in a professional, timely and efficient manner. Install and configure hardware/software issues across Windows, mac OS and Chrome OS environments. Observe and ensure compliance with security and system configuration standards as well as HIPAA regulations. Contribute to and maintain the IT knowledge base, ensuring documentation is accurate and up to date. Assist in workflow improvements. Adhere to shift schedules and timeliness; must be willing and able to work flexible shifts, weekends and holidays. Occasional visits to Amazon corporate sites with 24‑hour notice. Basic Qualifications 1+ year of Windows Server technologies: AD, DFS, Print Services, SCCM experience 2+ years of troubleshooting in a multi‑user high‑availability environment 2+ years of PC repair, troubleshooting, deployment and liquidation 1+ year of IT client, server and network service delivery experience 2+ years of networking (DNS, DHCP, SSL, OSI Model, TCP/IP) 2+ years of corporate setting Windows, Mac or Linux OS support experience 2+ years of supporting and maintaining a corporate network environment High school diploma or equivalent Preferred Qualifications 2+ years of computer networking experience Experience supporting video conference and teleconference equipment Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. We will consider for employment qualified applicants with arrest and conviction records, and we will consider for employment qualified applicants with arrest and conviction records. Our compensation reflects the cost of labor across several US geographic markets. The Colorado base pay for this position ranges from $53,000/year up to $86,700/year. The National base pay for this position ranges from $47,700/year in our lowest geographic market up to $103,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job‑related knowledge, skills and experience. Amazon is a total compensation company, and depending on the position offered, equity, sign‑on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical, financial and other benefits. For more information, please visit ******************************************************* . This position will remain posted until filled. Applicants should apply via our internal or external career site. #J-18808-Ljbffr

A leading tech company in San Francisco is seeking an IT Support Engineer I to provide critical IT assistance across our diverse teams. The ideal candidate will be responsible for resolving technical issues and ensuring users have the support they need for efficient operations. Candidates should have experience in Windows Server and networking, along with a passion for troubleshooting. This role includes the flexibility to work various shifts and support a collaborative, diverse team environment. #J-18808-Ljbffr

CSI Companies is seeking a Tier II Help Desk Technician to work with one of the top Sports Retailer companies in the country! Job Title: Tier II Help Desk Technician Type: 100% Onsite Shift: Monday through Friday 8am - 5pm Pay: $25 - $30/hr W2 Description: Seeking a skilled and dedicated Tier II Help Desk Specialist to join our dynamic team. In this role, you will provide advanced technical support to our clients, ensuring high levels of customer satisfaction through your expert knowledge and outstanding customer service skills. Key Responsibilities: Provide advanced troubleshooting and problem resolution for Windows and Mac environments. Efficiently handle, categorize, and prioritize incoming support tickets using Atlassian and ServiceNow ticketing systems. Deliver exceptional customer service, maintaining a professional and courteous demeanor in all interactions. Collaborate with other IT team members to resolve complex issues and contribute to continuous service improvement. Document resolutions and maintain detailed records of user requests and actions taken. Stay current with system information, changes, and updates relevant to our user community. Requirements: Proven experience as a Tier II Help Desk Specialist or similar role. Strong knowledge and experience in troubleshooting Windows and Mac operating systems. Excellent customer service skills, with the ability to communicate verbally and in writing effectively. Experience working with Atlassian (Jira) ticketing systems. Ability to work independently and manage time effectively. Strong problem-solving skills and attention to detail.

Professional Services - System Support Engineer page is loaded## Professional Services - System Support Engineerlocations: İstanbul, Türkiyetime type: Full timeposted on: Posted Todaytime left to apply: End Date: January 31, 2026 (30+ days left to apply)job requisition id: R-112917**It's fun to work in a company where people truly BELIEVE in what they're doing!**Job Description:Ingram Micro is a leading technology company for the global information technology ecosystem.With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to businesses-to-business technology experts.Our market reach, diverse solutions and services portfolio and digital platforms Ingram Micro Xvantage set us apart.### **Roles and Responsibilities**- Installing and configuring internal systems and infrastructures.- Diagnosing and resolving hardware and software-related technical issues.- Responding to end-user support requests and providing technical assistance.- Planning system updates and upgrades in line with client requirements.- Performing regular maintenance and system checks to ensure operational continuity.### **Qualifications**- Bachelor's degree in Computer Engineering, Electronics Engineering, or a related field.- Hands-on experience with the installation and management of Dell and HP servers and storage systems.- Knowledge of hyper-converged systems, SAN, virtualization technologies, and virtual system management.- Proficiency in technical English, especially for understanding documentation.- Strong problem-solving and analytical thinking skills; effective communication and team collaboration abilities.###locations: İstanbul, Türkiyetime type: Full timeposted on: Posted 30+ Days AgoIt's no surprise that technology powers the planet. But what might surprise you is that Ingram Micro has the ability to reach more than 90% of the global population. By joining us, you make Ingram Micro's contribution a reality: helping businesses grow, #J-18808-Ljbffr

As a Solutions Engineer, you will play a critical role in helping our prospects understand the value of Asana. Through thorough discovery and alignment with the customer's outcomes, you will guide the customer through an ROI based conversation. Using your demo skills to marry the pain points you've uncovered to the Value that Asana can bring to them. You will also bring value to internal stakeholders by creating and helping to facilitate better communication with cross functional teams about the deals you're involved in. Through your deep product knowledge and technical expertise in how companies decide to purchase SaaS applications, you'll support our Sales team and ensure they constantly move towards a close. We're looking for someone who will understand the customers' core pain points, and quantitatively show the value that Asana's technology can provide. Someone who also understands the whole sales process and the critical role they play in making sure the customer experience is World Class. What You'll Achieve: Partner with the Sales, Customer Success, Professional Services and potentially channel partners to gather any necessary input or data to strategize on and create in-product solutions for customer pain points Position yourself as a trusted advisor for customers through thorough discovery, ensuring to fully understand the customers needs and desired outcomes Create customer specific presentations and demonstrations Develop workflow solutions in Asana that can be applied across Asana's customers base Support the greater Solutions Engineering team in developing metrics and operations to understand global impact Partner with Product, PMM, Sales and Enablement teams for seamless end-to-end program execution About You: 3+ years of Solutions Engineering experience Strong interpersonal skills to earn customers' trust and hear out and understand the customer's true pain points. Strong quantitative and analytical skills to translate the customer's true pain points into solutions that can be effectively demonstrated for the customer. A storyteller who is comfortable creating a story out of technology and data, and presenting it to anyone in any setting. Experience in a presales role (or similar) in a SaaS environment. Demonstrated success dealing with ambiguity in a high growth environment Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision‑making. Someone who can work with marketing, business, and product teams to find efficient paths to successful “lead → customer” transitions and long‑term, successful customers #J-18808-Ljbffr

A leading SaaS company in San Francisco is looking for a Solutions Engineer to engage with customers and demonstrate the value of their technology. This role involves understanding customer pain points, working with sales and product teams, and creating tailored demonstrations. Candidates should have over three years of Solutions Engineering experience and strong interpersonal skills. Join a dynamic team focused on enhancing customer experiences and finding effective solutions. #J-18808-Ljbffr

Pulse is tackling one of the most persistent challenges in data infrastructure: extracting accurate, structured information from complex documents at scale. We have a breakthrough approach to document understanding that combines intelligent schema mapping with fine‑tuned extraction models where legacy OCR and other parsing tools consistently fail. We are a small, fast‑growing team of engineers in San Francisco powering Fortune 100 enterprises, YC startups, public investment firms, and growth‑stage companies. We are backed by tier 1 investors and growing quickly. What makes our tech special is our multi‑stage architecture: Layout understanding with specialized component detection models Low‑latency OCR models for targeted extraction Advanced reading‑order algorithms for complex structures Proprietary table structure recognition and parsing Fine‑tuned vision‑language models for charts, tables, and figures If you are passionate about the intersection of computer vision, NLP, and data infrastructure, your work at Pulse will directly impact customers and shape the future of document intelligence. What we are looking for 5 days in‑office at our San Francisco office Eager to learn and adapt quickly Prior startup or founding experience is a plus About the Role As a Solutions Engineer at Pulse, you will work at the intersection of customer deployments and core engineering. You will help design, deploy, and operate Pulse in real production environments, often inside customer infrastructure, with a strong focus on reliability, performance, and accuracy. This role is hands‑on and technical. You will work closely with customer engineering teams while partnering with Pulse's platform, ML, and product teams to ensure successful deployments and continuous improvements. Responsibilities Deploy, operate, and debug Pulse services in Kubernetes‑based environments Work directly with customers to support production rollouts, pilots, and ongoing operations Configure and optimize extraction pipelines, schemas, and validation workflows Diagnose accuracy, latency, and infrastructure issues across distributed systems Build internal tools and customer‑facing utilities in Python to support deployments Support API integrations, webhooks, and downstream data delivery workflows Collaborate with core engineering to surface product gaps and improve platform reliability Own operational excellence for customer‑facing deployments, including monitoring and incident response Requirements 2+ years building and operating production systems, new grads with strong infra experience considered Strong experience with Kubernetes, including deploying, debugging, and operating services in production Proficiency in Python for backend services, tooling, and automation Experience working with APIs, distributed systems, and asynchronous workflows Comfort working directly with customer engineering teams on technical deployments Strong debugging skills across application, infrastructure, and data layers Clear written and verbal communication, with a bias toward ownership and execution Nice to have Experience running workloads on AWS, GCP, or Azure Familiarity with Docker, Helm, Terraform, or similar tooling Experience with observability tooling (metrics, logs, tracing) Background in data infrastructure, ML platforms, or document processing systems Sponsorship Sponsorship available. Compensation and benefits Competitive base salary plus equity, performance‑based bonus, relocation assistance for Bay Area moves, daily meal stipend, medical, vision, and dental coverage. #J-18808-Ljbffr

A leading global hedge fund in Seattle is seeking a Quantitative Developer to build critical trading infrastructure. You will collaborate with quantitative researchers and senior portfolio managers to optimize systems for trading strategies across global futures and equities. Candidates should have strong skills in React/Typescript and Python, paired with a Master's or PhD in a relevant field. This position offers significant career growth and impact in a dynamic environment. #J-18808-Ljbffr

Mini-Circuits designs, manufactures and distributes integrated circuits, modules, and sub-systems for high-performance radio frequency (RF) and microwave applications. With design, sales, and manufacturing locations in over 30 countries, Mini-Circuits' products are used in a range of wired and wireless communications applications. Our products are also used in detection, measurement, and imaging applications, including military communication, guidance, and electronic countermeasure systems, commercial, scientific, military land, sea, and aircraft; automotive systems, medical systems, and industrial test equipment. Mini-Circuits sells its products to over 20,000 customers globally through our direct sales force, applications engineering staff, and sales representatives, as well as through our extensive website. Position Summary Design, validate, and scale automated production test systems and robotic device handlers for RF and Microwave components. This role is responsible for enabling standardized architectures, throughput improvement, global alignment, and long-term scalability of automated test processes. Salary Range $100,000 - $125,000 per year Job Function Define, design, and validate standardized robotic test handlers, adaptable across multiple RF product lines. Drive new handler integrations and improvements, document FPY, OEE, and operator experience metrics. Collaborate with global teams (Brooklyn, Florida, India, Malaysia) to ensure alignment, backup-site readiness, and standardized deployment. System Design & Development Analyze test and assembly processes to identify candidates for automation based on capacity, efficiency, and process control needs. Develop scalable, modular designs for automated handlers, including mechanical, electrical, vision, and control systems. Specify and integrate sensors (vision, position, presence), robotic arms, conveyors, and fixturing for precision RF component handling. Incorporate RF test-specific requirements (grounding, thermal, high-frequency probing, shielding). Prepare proposals, resource/budget estimates, and project plans for new automation initiatives. Lead cross-functional reviews and maintain stakeholder communication from concept to qualification. Manage vendor engagement, procurement, build, and qualification of handler systems. Documentation & Training Create system specifications, qualification/buy-off plans, operation and maintenance procedures. Train users and support personnel on deployed automation platforms. Drive continuous improvement in throughput, FPY, reliability, and maintainability. Track and implement engineering changes and upgrades into future designs. Stay current with emerging automation technologies (vision, robotics, motion systems, AI-driven inspection) and evaluate for Mini-Circuits applications. Qualifications BS/MS degree in Mechanical, Electrical, Mechatronics, or Control Systems Engineering. Minimum 5 years of relevant experience. Experience with robotic systems, automated handlers, or precision motion/vision-based automation. Familiarity with high-mix/low-to-medium volume manufacturing environments. Controls programming experience (PLC, microcontrollers in C/C++, or equivalent). Data collection and analysis skills (Excel, JMP, Python). Preferred Knowledge Experience with automated inspection systems (AOI, Keyence, Cognex vision). Knowledge of RF test process requirements and challenges. Conveyor/robot integration, pneumatic actuators, precision fixturing. Understanding of Lean Manufacturing, OEE analysis, and ROI calculations. Exposure to manufacturing ERP and PLM systems (SAP, Arena PLM, etc.). Skills Strong communication and documentation skills. Ability to lead cross-functional teams and vendor collaborations. Capable of balancing hands‑on design/build/debug with strategic project leadership. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand, walk, sit and use hands to operate a computer keyboard. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Additional Requirements/Skills Must be a US citizen or US permanent resident Ability and willingness to abide by Company's Code of Conduct Occasional travel, some overnight, as required Benefits Comprehensive Medical, Dental, and Vision plans 401(K) and Profit‑Sharing Programs Disability Insurance Life Insurance Employer‑Sponsored Wellness Plans Hospital & Accident Indemnity Insurance Employee Benefit Advocate & Employee Assistance Program ul> Disclaimer: The listed qualifications and requirements for each position are intended as guidelines. Mini-Circuits reserves the right to hire outside of these guidelines at Management's discretion. Mini-Circuits is an Equal Opportunity Employer and does not discriminate on the basis of actual or perceived age, race, creed, color, national origin, sexual orientation, military status, sex, disability, predisposing genetic characteristics, marital status, familial status, gender identity, gender dysphoria, pregnancy‑related condition, and domestic violence victim status or protected class characteristic, or any other protected characteristic as established by federal or state law. #J-18808-Ljbffr

Are you an experienced Systems Engineer with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Systems Engineer to work at their company in Richfield, MN. This position is designed as a staff augmentation role to strengthen and expand the capabilities of the Productivity Tools team. Rather than being limited to a project or assignment basis, we are seeking an individual who is interested in joining the team for the long term and growing with their responsibilities. The ideal candidate will be motivated to contribute to ongoing priorities, adapt to evolving business initiatives, and develop their skills and expertise as the team's scope expands. This is an opportunity for someone to be part of a collaborative environment where their role can evolve over time. Primary Responsibilities/Accountabilities: Microsoft Power Platform: Enterprise administration, governance and compliance execution. Development and deployment of enterprise-grade solutions using Power Apps and Power Automate. Integrate solutions with Microsoft Services and external systems using APIs or custom connectors. Microsoft 365: Administration, configuration, integration, and ongoing support of Microsoft collaboration stack. Scripting & API Management: Develop and maintain scripts using PowerShell and Azure Automation to streamline processes and improve efficiency. Work with Graph API and SharePoint REST API to integrate and automate workflows. Troubleshooting: Provide 3rd-level support, resolving complex problems, and performing change management activities. Training and Documentation: Create and update standard operating procedures, develop content for training, and ensure monitoring standards are met. Technical Development: Stay updated on external technical developments related to collaboration tools and grow technical subject matter expertise. Qualifications: Demonstrated proficiency and experience with the Microsoft Power Platform 3+ years of Microsoft M365 engineering & support responsibilities within the Microsoft Collaboration Stack, including SharePoint, Teams, OneDrive, and Microsoft Office. Proven ability to deliver solutions using PowerShell scripting, Azure Automation and Graph/Rest API. Strong communication skills with the proficiency to influence technical direction Demonstrates strong autonomy and ownership, advancing work forward Preferred: Bachelor's degree in computer science/ information technology Experience with Microsoft AI solutions like Microsoft Copilot, Microsoft 365 Copilot, Copilot Studio Familiarity with non-Microsoft collaboration tools (Slack, Miro, Confluence) Experience with ITSM functions and processes (ServiceNow) Experience working in Agile environments