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ServiceNow offers a variety of positions with salaries that reflect the responsibilities and expertise required. The average salary at ServiceNow is $118,812, but this figure can vary widely. For example, the Principal Product Manager position commands an average annual salary of $153,781. Other high-paying roles include the Staff Software Engineer at $145,774 and the Information Technology Project Manager at $134,724.
Salaries also differ by department. The Business Development department has the highest average salary at $146,573, while Marketing employees earn around $123,794. In contrast, Customer Service and Art/Design roles offer lower average salaries of $92,197 and $104,946, respectively.
Geographical factors significantly influence pay, with California offering the highest salaries due to the cost of living and competitive job market. ServiceNow competes with companies like Brocade Services Corporation, which has an average salary of $129,029, and VMware at $126,075. Overall, ServiceNow’s compensation structure, combined with a supportive work environment, positions it as an appealing choice for job seekers.
The highest paying jobs at ServiceNow are principal product manager, staff software engineer, information technology project manager, and solutions architect. Principal product manager jobs at ServiceNow earn an average yearly salary of $153,781, ServiceNow staff software engineer jobs average $145,774, and ServiceNow information technology project manager jobs average $134,724.
The lowest paying ServiceNow roles include technical writer and systems administrator. ServiceNow technical writer average salary is $78,127 per year. So while the average ServiceNow salary is $118,812 there is a big variation in pay depending on the role.
| Rank | Job title | Average ServiceNow salary | Hourly rate |
|---|---|---|---|
| 1 | Principal Product Manager | $153,781 | $73.93 |
| 2 | Staff Software Engineer | $145,774 | $70.08 |
| 3 | Information Technology Project Manager | $134,724 | $64.77 |
| 4 | Solutions Architect | $134,215 | $64.53 |
| 5 | Senior Software Engineer | $129,557 | $62.29 |
| 6 | Development Administrator | $128,150 | $61.61 |
| 7 | Solutions Consultant | $127,401 | $61.25 |
| 8 | Business Systems Senior Analyst | $124,855 | $60.03 |
| 9 | Lead Technician | $121,639 | $58.48 |
| 10 | Product Designer | $119,079 | $57.25 |
| 11 | Applications Developer | $118,232 | $56.84 |
| 12 | Data Scientist | $110,969 | $53.35 |
| 13 | Technical Consultant | $108,777 | $52.30 |
| 14 | Business Analyst | $106,349 | $51.13 |
| 15 | User Experience Designer | $104,350 | $50.17 |
| 16 | Associate Application Developer | $102,529 | $49.29 |
| 17 | Systems Administrator | $97,686 | $46.96 |
| 18 | Technical Writer | $78,128 | $37.56 |
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ServiceNow pays the highest salaries in California due to higher costs of living and competition in the state.
| Rank | State | Average ServiceNow salary | Hourly rate |
|---|---|---|---|
| 1 | California | $137,294 | $66.01 |
| 2 | Washington | $132,131 | $63.52 |
| 3 | Arizona | $111,909 | $53.80 |
| 4 | Colorado | $107,663 | $51.76 |
| 5 | New York | $106,333 | $51.12 |
| 6 | Massachusetts | $105,188 | $50.57 |
| 7 | Texas | $103,614 | $49.81 |
| 8 | Virginia | $97,232 | $46.75 |
| 9 | Minnesota | $95,915 | $46.11 |
| 10 | Illinois | $95,438 | $45.88 |
| 11 | Arkansas | $95,171 | $45.76 |
| 12 | Georgia | $94,579 | $45.47 |
| 13 | Missouri | $94,308 | $45.34 |
| 14 | Michigan | $93,396 | $44.90 |
| 15 | Florida | $92,909 | $44.67 |
| 16 | Tennessee | $91,186 | $43.84 |
| 17 | Wisconsin | $91,161 | $43.83 |
| Rank | Location | Average ServiceNow salary | Hourly rate |
|---|---|---|---|
| 1 | Santa Clara, CA | $142,026 | $68.28 |
| 2 | Kirkland, WA | $132,293 | $63.60 |
| 3 | Denver, CO | $107,435 | $51.65 |
| 4 | New York, NY | $106,300 | $51.11 |
| 5 | Waltham, MA | $105,239 | $50.60 |
| 6 | Austin, TX | $103,174 | $49.60 |
| 7 | Chicago, IL | $95,448 | $45.89 |
| 8 | Atlanta, GA | $94,541 | $45.45 |
| 9 | Orlando, FL | $93,374 | $44.89 |
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Salaries at ServiceNow vary depending on the department you work in. ServiceNow salaries in the business development department are the highest with an average salary of $146,573. Employees in the marketing department at ServiceNow receive relatively high salaries as well, with an average salary of $123,794 per year. Departments that don't pay as well at ServiceNow include the customer service and the art/design organizational functions, with employees earning average salaries of $92,197 and $104,946, respectively.
| Rank | Department | Average ServiceNow salary | Hourly rate |
|---|---|---|---|
| 1 | Business Development | $146,573 | $70.47 |
| 2 | Marketing | $123,794 | $59.52 |
| 3 | Sales | $123,156 | $59.21 |
| 4 | Engineering | $122,044 | $58.68 |
| 5 | IT | $112,349 | $54.01 |
| 6 | Finance | $110,668 | $53.21 |
| 7 | Plant/Manufacturing | $109,463 | $52.63 |
| 8 | Art/Design | $104,947 | $50.46 |
| 9 | Customer Service | $92,198 | $44.33 |
| Rank | Position | Average ServiceNow salary | Hourly rate |
|---|---|---|---|
| 1 | Manager Applications Development | $150,025 | $72.13 |
| 2 | Staff Software Engineer | $145,774 | $70.08 |
| 3 | Architect | $138,233 | $66.46 |
| 4 | Senior Software Engineer | $129,557 | $62.29 |
| 5 | Applications Developer | $118,232 | $56.84 |
| 6 | Data Scientist | $110,969 | $53.35 |
| 7 | Senior Technical Consultant | $109,053 | $52.43 |
| 8 | Associate Application Developer | $102,529 | $49.29 |
| 9 | Data Analyst | $96,111 | $46.21 |
| Rank | Position | Average ServiceNow salary | Hourly rate |
|---|---|---|---|
| 1 | Security Director | $150,068 | $72.15 |
| 2 | Manager Applications Development | $150,025 | $72.13 |
| 3 | Information Technology Project Manager | $134,724 | $64.77 |
| 4 | Solutions Architect | $134,215 | $64.53 |
| 5 | Enterprise Architect | $131,177 | $63.07 |
| 6 | Business Systems Senior Analyst | $124,855 | $60.03 |
| 7 | Scrum Master | $118,026 | $56.74 |
| 8 | Information Security Analyst | $112,072 | $53.88 |
| 9 | Network Operation Technician | $109,163 | $52.48 |
| 10 | Technical Support Senior Engineer | $101,901 | $48.99 |
| 11 | Systems Administrator | $97,686 | $46.96 |
| 12 | Data Specialist | $97,473 | $46.86 |
| 13 | Technical Support Engineer | $89,482 | $43.02 |
| Rank | Position | Average ServiceNow salary | Hourly rate |
|---|---|---|---|
| 1 | Director, Global Marketing | $177,401 | $85.29 |
| 2 | Senior Product Manager | $162,707 | $78.22 |
| 3 | Principal Product Manager | $153,781 | $73.93 |
| 4 | Campaign Director | $130,783 | $62.88 |
| 5 | Technical Marketing Engineer | $125,086 | $60.14 |
| 6 | Business Systems Senior Analyst | $124,855 | $60.03 |
| 7 | Strategist | $117,843 | $56.66 |
| 8 | Corporate Communications Specialist | $115,861 | $55.70 |
| 9 | Interactive Developer | $113,099 | $54.37 |
| 10 | Business Analyst | $106,349 | $51.13 |
| 11 | Development Associate | $95,379 | $45.86 |
| 12 | Web Content Specialist | $74,318 | $35.73 |
Average salaries at ServiceNow competitors, like Brocade Services Corporation, VMware, and Workday, vary. Brocade Services Corporation employees earn the highest salaries, with an average yearly salary of $129,029. The average salary at VMware is $126,075 per year, and the average salary at Workday is $125,723 per year.
| Rank | Company name | Zippia score | Average salary |
|---|---|---|---|
| 1 | Brocade Services Corporation | 4.8 | $129,029 |
| 2 | VMware | 4.8 | $126,075 |
| 3 | Workday | 4.8 | $125,723 |
| 4 | Infoblox | 4.8 | $124,726 |
| 5 | Riverbed Holdings, Inc. | 4.5 | $121,140 |
| 6 | Juniper Networks | 4.2 | $120,409 |
| 7 | FireEye | 4.8 | $117,239 |
| 8 | Salesforce | 4.8 | $114,753 |
| 9 | Citrix | 4.6 | $114,526 |
| 10 | SugarCRM | 4.7 | $113,898 |
| 11 | Informatica | 4.9 | $113,301 |
| 12 | BMC Software | 4.8 | $102,242 |
| 13 | ACI Worldwide | 4.7 | $96,283 |
| 14 | PTC | 4.8 | $89,812 |
| 15 | Cybersource | 4.6 | $88,389 |
| 16 | IBM | 4.7 | $86,845 |
| 17 | Kaseya | 4.4 | $85,537 |
| 18 | Progress Software | 4.7 | $83,858 |
| 19 | HTC Global Services - Official Page | 4.6 | $79,398 |
| 20 | Alfresco | 4.4 | $67,289 |
| Job | Location | Date added | Salary |
|---|---|---|---|
| Global Head of Wealth & Asset Management (GTM) | New York, NY | 06/29/2025 | $185,990 |
| Executive Strategy, Senior Manager | New York, NY | 06/29/2025 | $162,600 |
| Director, IT Program/Project Management | San Diego, CA | 06/29/2025 | $189,200 |
| SR. DIR., Marketing Analytics | Addison, TX | 06/29/2025 | $226,500 |
| Staff Infrastructure Data Systems Engineer | Kirkland, WA | 06/29/2025 | $143,600 |
Very friendly work environment and opportunity to move up.
A lot of 40+ year olds working in the sales department and felt young being in my 20's
Free food
Zippia gives an in-depth look into the details of ServiceNow, including salaries, political affiliations, employee data, and more, in order to inform job seekers about ServiceNow. The employee data is based on information from people who have self-reported their past or current employments at ServiceNow. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by ServiceNow. The data presented on this page does not represent the view of ServiceNow and its employees or that of Zippia.
ServiceNow may also be known as or be related to Glidesoft, ServiceNow, ServiceNow Inc, ServiceNow, Inc. and Servicenow, Inc.