ServiceNow customer success manager salary

Zippia score 4.7

Average ServiceNow customer success manager salary

$138,779yearly

$45.11 hourly rate

Entry-level ServiceNow customer success manager salary

$102,000 yearly

Updated April 5, 2024

How much does ServiceNow pay customer success managers?

The average salary for ServiceNow customer success managers is $138,779 per year. ServiceNow customer success manager salaries range between $102,000 to $188,000 per year. ServiceNow customer success managers earn 48% more than the national average salary for customer success managers of $93,820.

Location impacts how much a customer success manager at ServiceNow can expect to make. Customer success managers at ServiceNow make the most in Santa Clara, CA, Kirkland, WA, and Waltham, MA.

How much does ServiceNow pay customer success managers by location?

ServiceNow pays customer success managers the most in Santa Clara, CA, Kirkland, WA, and Waltham, MA. Additionally, cities like New York and Denver also report highly competitive salaries for customer success managers at ServiceNow.

Customer success manager ServiceNow salary by location

Rank	City	Avg. salary	Hourly rate
1	Santa Clara, CA	$156,382	$75.18
2	Kirkland, WA	$143,565	$69.02
3	Waltham, MA	$129,709	$62.36
4	New York, NY	$125,424	$60.30
5	Denver, CO	$120,107	$57.74
6	Austin, TX	$119,039	$57.23
7	Atlanta, GA	$118,659	$57.05
8	Chicago, IL	$116,932	$56.22
9	Orlando, FL	$100,271	$48.21

Highest-paid ServiceNow customer success managers by job level

Rank	Job title	Average salary	Hourly rate	Job openings
1	Strategic Accounts Manager	$150,753	$72	-
2	Customer Service Senior Manager	$150,206	$72	-
3	Director, Customer Support	$140,039	$67	-
4	Customer Solutions Manager	$137,533	$66	-
5	Customer Engagement Manager	$134,324	$65	2
6	Client Success Manager	$131,613	$63	-
7	Customer Relations Manager	$126,064	$61	-
8	Customer Support Manager	$113,541	$55	-
9	Customer Account Manager	$91,295	$44	-

Recent salaries for customer success managers at servicenow

Job	Location	Date added	Salary
Customer Success Manager	Addison, TX	06/28/2025	$88,000
Customer Success Manager	Waltham, MA	06/27/2025	$88,000
Customer Success Manager	Orlando, FL	06/13/2025	$76,000
Customer Success Manager	Vienna, VA	04/24/2025	$97,000
Customer Success Manager	Vienna, VA	02/18/2025	$88,000

Customer success manager salary at ServiceNow competitors

Rank	Company	Average salary	Hourly rate	Job openings
1	VMware	$160,528	$77	-
2	Infoblox	$137,184	$66	-
3	Juniper Networks	$132,640	$64	-
4	Cybersource	$132,004	$63	-
5	Riverbed Holdings, Inc.	$131,869	$63	3
6	Brocade Services Corporation	$131,606	$63	-
7	SugarCRM	$131,277	$63	-
8	BMC Software	$127,733	$61	1
9	Workday	$121,343	$58	1
10	Salesforce	$120,434	$58	40
11	Citrix	$120,328	$58	-
12	Informatica	$119,226	$57	-
13	Kaseya	$112,550	$54	-
14	IBM	$109,632	$53	9
15	ACI Worldwide	$107,777	$52	1
16	PTC	$104,105	$50	6
17	FireEye	$101,186	$49	-
18	Progress Software	$95,945	$46	-
19	HTC Global Services - Official Page	$93,466	$45	-
20	Alfresco	$89,603	$43	-

Show more customer success manager salaries at ServiceNow competitors.