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Become A Services Clerk

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Working As A Services Clerk

  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Performing Administrative Activities
  • Getting Information
  • Mostly Sitting

  • Repetitive

  • $40,522

    Average Salary

What Does A Services Clerk Do

General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records.

Duties

General office clerks typically do the following:

  • Answer and transfer telephone calls or take messages
  • Sort and deliver incoming mail and send outgoing mail
  • Schedule appointments and receive customers or visitors
  • Provide general information to staff, clients, or the public
  • Type, format, or edit routine memos or other reports
  • Copy, file, and update paper and electronic documents
  • Prepare and process bills and other office documents
  • Collect information and perform data entry

Rather than performing a single specialized task, general office clerks have responsibilities that often change daily with the current needs of the employer.

Some clerks file documents or answer phones; others enter data into computers or perform other tasks using software applications. They also frequently use photocopiers, scanners, fax machines, and other office equipment.

The specific duties assigned to clerks will depend on the type of office in which they work. For example, a general office clerk at a college or university processes application materials and answers questions from prospective students. A clerk at a hospital files and retrieves medical records.

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How To Become A Services Clerk

General office clerks typically need a high school diploma or equivalent and learn their skills on the job.

Education

General office clerks usually need a high school diploma or equivalent.

Courses in using computer applications, such as word processing and spreadsheet software, may be particularly helpful.

Training

General office clerks usually learn their skills while on the job. Their training typically lasts up to 1 month and may include instructions on office procedures, proper phone etiquette, and the use of office equipment.

Advancement

General office clerks may advance to other administrative positions with more responsibility, such as executive secretaries and executive administrative assistants.

Advancement opportunities often depend on work experience and the knowledge of computer applications, such as word processing and spreadsheet software.

Important Qualities

Customer-service skills. Clerks often provide general information to company staff, customers, or the public. They should be courteous and prompt with their responses.

Detail oriented. Clerks perform many clerical tasks, such as preparing bills that require attention to detail.

Organizational skills. Office clerks file and retrieve records. They need to keep records organized to be able to access them quickly and efficiently.

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Do you work as a Services Clerk?

Services Clerk Jobs

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Services Clerk Career Paths

Services Clerk
Shift Leader Office Manager Accountant
Accounting Manager
8 Yearsyrs
Security Guard Dispatcher Accounts Payable Clerk
Accounts Receivable Manager
6 Yearsyrs
Medical Assistant Front Desk Coordinator Office Manager
Administrative Manager
6 Yearsyrs
Security Guard Security Officer Night Auditor
Assistant General Manager
5 Yearsyrs
Security Officer Technician Service Manager
Branch Manager
6 Yearsyrs
Beauty Advisor Counter Manager
Business Manager
7 Yearsyrs
Technician Service Manager Office Manager
Business Office Manager
8 Yearsyrs
Shift Leader General Manager
Center Manager
6 Yearsyrs
Package Handler Specialist Paralegal
Contracts Manager
9 Yearsyrs
Pharmacist Technician Office Manager Operations Manager
General Manager
7 Yearsyrs
Delivery Driver Account Manager Human Resources Coordinator
Human Resources Supervisor
5 Yearsyrs
Technician Production Supervisor Warehouse Manager
Logistics Manager
7 Yearsyrs
Medical Assistant Medical Office Assistant Office Manager
Office Manager Of Human Resources
7 Yearsyrs
Service Representative Human Resources Coordinator Payroll Specialist
Payroll Manager
8 Yearsyrs
Service Representative Account Manager Product Manager
Purchasing Manager
9 Yearsyrs
Beauty Advisor Specialist Account Manager
Sales Manager
5 Yearsyrs
Pharmacist Technician Technician Service Technician
Service Manager
7 Yearsyrs
Security Officer Dispatcher Operations Manager
Site Manager
7 Yearsyrs
Delivery Driver Maintenance Technician Production Supervisor
Warehouse Manager
5 Yearsyrs
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Do you work as a Services Clerk?

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Do you work as a Services Clerk?

Services Clerk Demographics

Gender

Female

59.1%

Male

38.9%

Unknown

2.0%
Ethnicity

White

59.9%

Hispanic or Latino

18.8%

Black or African American

10.8%

Asian

7.1%

Unknown

3.5%
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Languages Spoken

Spanish

68.4%

French

7.1%

German

2.4%

Chinese

2.2%

Cantonese

2.2%

Hindi

1.7%

Mandarin

1.7%

Tagalog

1.5%

Japanese

1.5%

Hmong

1.3%

Greek

1.3%

Portuguese

1.3%

Arabic

1.3%

Korean

1.1%

Polish

1.1%

Vietnamese

0.9%

Russian

0.9%

Urdu

0.9%

Filipino

0.6%

Carrier

0.6%
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Services Clerk Education

Schools

University of Phoenix

21.5%

Southern New Hampshire University

5.4%

Illinois State University

4.8%

Liberty University

4.8%

Delgado Community College

4.5%

American InterContinental University

4.5%

Houston Community College

4.3%

Kaplan University

4.3%

University of Illinois at Chicago

4.3%

Essex County College

4.1%

University of Connecticut

4.1%

DePaul University

3.9%

Miami Dade College

3.9%

Northeastern Illinois University

3.7%

Ashford University

3.7%

College of DuPage

3.7%

Western Michigan University

3.7%

Saint Louis Community College

3.5%

Moraine Valley Community College

3.5%

Ferris State University

3.5%
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Majors

Business

24.8%

Criminal Justice

8.4%

Accounting

6.8%

Psychology

6.5%

Health Care Administration

5.9%

General Studies

5.0%

Nursing

4.7%

Medical Assisting Services

4.7%

Communication

4.1%

Liberal Arts

3.5%

Computer Science

3.3%

Pharmacy

2.9%

Biology

2.8%

English

2.8%

Education

2.4%

Management

2.4%

Finance

2.4%

Marketing

2.3%

Sociology

2.2%

Computer Information Systems

2.1%
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Degrees

Bachelors

34.5%

Other

33.9%

Associate

16.5%

Certificate

6.0%

Masters

5.4%

Diploma

2.7%

Doctorate

0.6%

License

0.4%
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Top Skills for A Services Clerk

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  1. Customer Service
  2. Store Shelves
  3. Photo Lab
You can check out examples of real life uses of top skills on resumes here:
  • Provide Customer service, Maintenance/Cleaning, Organizing store, Operating main register SKILLS Management Communications Leadership Sales
  • Stock store shelves and end caps with merchandise when it is delivered to the store.
  • Managed and operated various photo lab equipment.
  • Sorted and delivered daily mail to different unit Data entry of clients information Responded to faxed transactions Coordinated work activities with colleagues
  • Answered phone calls, inquires and request to provide copies of Commonwealth Acts and Laws to public via fax and mail.

How Would You Rate Working As a Services Clerk?

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Top Services Clerk Employers

Jobs From Top Services Clerk Employers

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