A service clerk usually works in retail or for service-oriented companies such as banks, consulting firms, repair businesses, or telecommunications. They provide customer service in person, answering questions, providing information on services, retrieving products, or handling the cash register.

Service clerks are outgoing and friendly employees with great communication skills, an organized mindset, and attention to detail. Being good with numbers is a great asset to have as well, as you will be dealing with money and keeping track of payments.

Working as a service clerk is an entry-level position that does not require specific education, other than a high school diploma. You will be trained on the job, and the work is easy to learn. You will be a member of a team following the instructions of a department manager or a supervisor. Salaries average around $15.17 an hour, with many opportunities to grow and advance.

What Does a Services Clerk Do

There are certain skills that many services clerks have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed computer skills, listening skills and problem-solving skills.

Learn more about what a Services Clerk does

How To Become a Services Clerk

If you're interested in becoming a services clerk, one of the first things to consider is how much education you need. We've determined that 34.5% of services clerks have a bachelor's degree. In terms of higher education levels, we found that 2.2% of services clerks have master's degrees. Even though some services clerks have a college degree, it's possible to become one with only a high school degree or GED.

Learn More About How To Become a Services Clerk

Services Clerk Career Paths

Average Salary for a Services Clerk

Services Clerks in America make an average salary of $31,246 per year or $15 per hour. The top 10 percent makes over $38,000 per year, while the bottom 10 percent under $25,000 per year.
Average Services Clerk Salary
$31,246 Yearly
$15.02 hourly
$25,000
10 %
$31,000
Median
$38,000
90 %

What Am I Worth?

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Services Clerk Education

Services Clerk Majors

24.7 %

Services Clerk Degrees

Bachelors

34.5 %

High School Diploma

29.8 %

Associate

22.0 %

Top Skills For a Services Clerk

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 13.7% of services clerks listed company standards on their resume, but soft skills such as computer skills and listening skills are important as well.

  • Company Standards, 13.7%
  • Customer Service, 12.8%
  • Customer Questions, 9.4%
  • Service Department, 7.9%
  • Communication, 6.7%
  • Other Skills, 49.5%

Choose From 10+ Customizable Services Clerk Resume templates

Zippia allows you to choose from different easy-to-use Services Clerk templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Services Clerk resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Services Clerk Demographics

Services Clerk Gender Distribution

Female
Female
58%
Male
Male
43%

After extensive research and analysis, Zippia's data science team found that:

  • Among services clerks, 57.5% of them are women, while 42.5% are men.

  • The most common race/ethnicity among services clerks is White, which makes up 57.6% of all services clerks.

  • The most common foreign language among services clerks is Spanish at 72.3%.

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Best States For a Services Clerk

Some places are better than others when it comes to starting a career as a services clerk. The best states for people in this position are Vermont, New Hampshire, Maine, and Rhode Island. Services clerks make the most in Vermont with an average salary of $38,062. Whereas in New Hampshire and Maine, they would average $37,871 and $37,584, respectively. While services clerks would only make an average of $37,392 in Rhode Island, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Vermont

Total Services Clerk Jobs:
194
Highest 10% Earn:
$47,000
Location Quotient:
1.02

2. Connecticut

Total Services Clerk Jobs:
885
Highest 10% Earn:
$46,000
Location Quotient:
1.08

3. Maine

Total Services Clerk Jobs:
308
Highest 10% Earn:
$46,000
Location Quotient:
0.94
Full List Of Best States For Services Clerks

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Top Services Clerk Employers

Most Common Employers For Services Clerk

Rank  Company  Average Salary  Hourly Rate  Job Openings  
1BNY Mellon$36,640$17.6285
2Costco Wholesale$36,375$17.49132
3San Diego Zoo Wildlife Alliance$35,458$17.0574
4CVS Health$35,234$16.9486
5Verizon Communications$34,914$16.7957
6Safeway$32,359$15.56172
7Big Y World Class Market$31,989$15.38255
8Hannaford Supermarkets$31,606$15.2068
9Family Fare$31,276$15.0480
10Smart & Final$30,722$14.77280

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