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Services clerk education requirements

Updated January 8, 2025
2 min read
Usually, services clerks don't need a college education. The most common degree for services clerks is bachelor's degree with 34% graduates, with only 30% services clerk graduates earning high school diploma. Services clerks who decided to graduate from college often finish University of Phoenix or Miami Dade College. Some good skills to have in this position include math, basic math and customer service.

Popular services clerk certifications include Certified Medical Office Manager (CMOM), Certified Medical Administrative Assistant (CMAA), or Dental Assistant (RDA). To improve services clerk qualification and skills, we prepared some online courses to help in services clerk education paths.

What education do you need to become a services clerk?

What degree do you need to be a services clerk?

The most common degree for services clerks is bachelor's degree, with 34% of services clerks earning that degree. The second and third most common degree levels are high school diploma degree at 30% and high school diploma degree at 22%.
  • Bachelor's, 34%
  • High School Diploma, 30%
  • Associate, 22%
  • Diploma, 7%
  • Other Degrees, 7%

What should I major in to become a services clerk?

You should major in business to become a services clerk. 25% of services clerks major in business. Other common majors for a services clerk include general studies and criminal justice.

Best majors for services clerks

RankMajorPercentages
1Business24.7%
2General Studies7.7%
3Criminal Justice7.4%
4Accounting7.2%
5Psychology6.2%

20 best online courses for services clerks

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1. Retail Customer Service

coursera

The Retail Customer Service course examines the day-to-day tasks that will be tackled in a retail customer service setting, including advanced skills such as returns and exchanges. You will apply guidelines for transactions such as sales, returns, exchanges, and data entry for customer information in real simulations. You will also observe the skills within a retail community location, evaluating the types of tasks observed and shared with a group of peers. You will complete sample transactions...

2. Customer Service Fundamentals

coursera

There are a growing number of exciting, well-paying jobs in today’s tech industry that do not require a traditional college degree, an one of the hottest areas with high demand is in IT customer service and support. Customer Service is a perfect entry point to start your career in IT, with a multitude of job openings ranging from onsite or remote help desk work to customer care or client support. We can help you get there with the Customer Service Fundamentals course. We will help you to build...

3. Customer Service Foundation

udemy
4.5
(290)

An introductory course about understanding the foundations of Customer Service...

4. Fundamentals of Logistics, Supply Chain & Customer Service

udemy
4.5
(3,822)

Learn Logistics, Supply Chain and Customer Service. 3 Courses in 1...

5. Customer Service

udemy
4.6
(11,267)

How to Approach New Customers and Maintain Existing Ones...

6. Customer Service & Support For Customer Service Executives

udemy
4.5
(941)

Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

7. Start Improving Customer Service

udemy
4.8
(2,040)

Creating a Customer Service advantage in Your department or business through communication and Customer Management...

8. Customer Service Mastery: Delight Every Customer

udemy
4.7
(18,204)

Master Customer Service using this practical customer care course...

9. Customer Service Basics: Improve your Service now

udemy
4.5
(889)

The basic golden rules to kickstart your service...

10. Customer Service, Customer Support, And Customer Experience

udemy
4.6
(2,666)

Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...

11. [2023] Customer Service 2.0: Learn Digital Customer Service

udemy
4.5
(3,956)

Used by Chase®, Intel®, & more! Learn soft skills, social media customer service, diagnosing user problems, & more...

12. Customer Service Fundamentals: Putting People First

udemy
4.4
(313)

Customer Care Listening Great Customer Service Concern for Others Company Culture Engaging People Responding...

13. Customer Service: 6 Keys To Exceptional Customer Service

udemy
4.6
(601)

Master Customer Satisfaction & Astonish Your Customers With A+ Customer Service...

14. SAP Customer Service (CS/SM) - Service Management module

udemy
4.4
(960)

Real World SAP CS and SD, Repair Orders, Service Orders, Service Contracts...

15. Customer Service: Keep 'em coming back!

udemy
4.5
(3,150)

How to give the best customer service in your industry and keep those customers raving about your business...

16. Outstanding Customer Service - The Ultimate Guide!

udemy
4.5
(292)

Unlocking the Powerful Secrets of OUTSTANDING Customer Service - Transform Your Business!...

17. Your Customer Service Toolbox: Best Practices for Beginners

udemy
4.5
(4,101)

Excel as a front-line customer service agent using problem-solving & relationship-building skills, etiquette, and more...

18. The Customer: Build a Customer Service Strategy (BITE SIZE)

udemy
4.5
(10,168)

For you and your team to be successful in providing great customer service, start by putting your customer first...

19. Brilliant Customer Service: How to Impress your Customers!

udemy
4.7
(12,891)

Enhance your customer support and truly differentiate yourself from your competition!...

20. Customer Service Success: Take Your Skills to the Next Level

udemy
4.5
(2,276)

3-in-1 Customer Service Training: Levels 1, 2, 3 Improve Your Soft Communication Skills, Customer Support & Experience...

Average services clerk salary by education level

According to our data, services clerks with a Associate degree earn the highest average salary, at $32,699 annually. Services clerks with a Bachelor's degree earn an average annual salary of $32,286.
Services clerk education levelServices clerk salary
High School Diploma or Less$31,422
Bachelor's Degree$32,286
Some College/ Associate Degree$32,699

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.