How to hire a services clerk

How to hire a services clerk, step by step

Here's a step-by-step services clerk hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a services clerk job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new services clerk
• Step 8: Go through the hiring process checklist

What does a services clerk do?

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1. Identify your hiring needs

   The services clerk hiring process starts by determining what type of worker you actually need. Certain roles might require a full-time employee, whereas part-time workers or contractors can do others.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A services clerk's background is also an important factor in determining whether they'll be a good fit for the position. For example, services clerks from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   This list presents services clerk salaries for various positions.

   Type of Services Clerk	Description	Hourly rate
   Services Clerk		$12-18
   Cashier	A cashier is one of the most visible positions in the retail industry. Cashiers are the last direct point of contact with customers and play a key role in service, retail, and wholesale establishments... Show more	$10-17
   Counter Sales Person	A counter salesperson is an employee who meets customers when first entering a store or an organization and provides excellent customer service. Counter salespersons are responsible for answering customer queries and resolve all their queries professional to ensure maximum customer satisfaction... Show more	$12-21

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Math
   • Basic Math
   • Customer Service
   • Cleanliness
   • Patients
   • Slicers
   • Display Cases
   • Cross-Selling
   • Stock Shelves
   • Customer Satisfaction
   • Customer Orders
   • Sales Floor
   • Balers
   • POS

   Check all skills

   Responsibilities:

   • Conduct routine inspections and manage mechanics payroll data utilizing ADP.
   • Require knowledge of basic math and measurements.
   • Possess basic math skills necessary to count down drawers.
   • Operate the POS system, customer service, preparing food to order and cleaning work stations and refilling food trays.
   • Register students, run reports and report cards.
   • Inspect all receive chemicals, perishables, office and laboratory items.

   More services clerk duties

3. Make a budget

   Including a salary range in the services clerk job description is a good way to get more applicants. A services clerk salary can be affected by several factors, such as the location of the job, the level of experience, education, certifications, and the employer's prestige.

   For example, the average salary for a services clerk in Wisconsin may be lower than in Vermont, and an entry-level engineer typically earns less than a senior-level services clerk. Additionally, a services clerk with lots of experience in the field may command a higher salary as a result.

   Average services clerk salary

   $15.02hourly

   $31,246 yearly

   ---

   Entry-level services clerk salary

   $25,000 yearly salary

   Updated December 16, 2025

   Average services clerk salary by state

   Rank	State	Avg. salary	Hourly rate
   1	Connecticut	$36,771	$18
   2	Washington	$35,962	$17
   3	California	$33,695	$16
   4	Colorado	$33,455	$16
   5	New York	$33,400	$16
   6	Arizona	$33,272	$16
   7	Indiana	$32,660	$16
   8	Michigan	$31,297	$15
   9	Montana	$30,987	$15
   10	Minnesota	$30,527	$15
   11	Utah	$30,328	$15
   12	New Mexico	$29,994	$14
   13	New Jersey	$28,863	$14
   14	Texas	$28,167	$14
   15	Iowa	$27,373	$13
   16	Illinois	$26,704	$13
   17	North Carolina	$26,203	$13
   18	Florida	$25,921	$12
   19	Tennessee	$25,189	$12
   20	South Carolina	$24,524	$12

   Average services clerk salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	United States Courts	$40,568	$19.50	60
   2	Seattle Pacific University	$38,547	$18.53
   3	Campbell Union High School District	$38,515	$18.52	3
   4	Jefferson Elementary School District	$38,203	$18.37
   5	Federal Reserve Bank	$37,100	$17.84	2
   6	SkyOne Federal Credit Union	$36,956	$17.77	2
   7	City of Springfield	$36,710	$17.65	1
   8	San Diego Zoo Wildlife Alliance	$35,458	$17.05	2
   9	Patten Cat	$35,422	$17.03
   10	AIM Specialty Health	$35,250	$16.95
   11	Stanley Black & Decker	$34,790	$16.73	1
   12	Asbury Automotive Group	$34,763	$16.71	30
   13	Cape Cod Healthcare	$34,742	$16.70	2
   14	Hackensack Meridian Health	$34,670	$16.67	58
   15	Federal Reserve	$33,564	$16.14
   16	First Hawaiian Bank	$33,431	$16.07	2
   17	Stanford Health Care	$33,203	$15.96	7
   18	Kaiser Permanente	$33,117	$15.92	24
   19	City of Billings	$33,071	$15.90
   20	Encompass Health	$33,045	$15.89	310

4. Writing a services clerk job description

   A services clerk job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. To help get you started, here's an example of a services clerk job description:

   Services clerk job description example

   While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to sit; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

   Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

   The noise level in the work environment is usually moderate.

   Champion Home Builders is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.

   Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

   The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. ,

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5. Post your job

   There are a few common ways to find services clerks for your business:

   • Promoting internally or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to meet candidates with the right educational background.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to recruit passive job-seekers.

   Post your job online:

   • Post your services clerk job on Zippia to find and recruit services clerk candidates who meet your exact specifications.
   • Use field-specific websites such as salesjobs, salesheads, allretailjobs.com, sales trax.
   • Post a job on free websites.

6. Interview candidates

   During your first interview to recruit services clerks, engage with candidates to learn about their interest in the role and experience in the field. During the following interview, you'll be able to go into more detail about the company, the position, and the responsibilities.

   It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new services clerk

   Once you've found the services clerk candidate you'd like to hire, it's time to write an offer letter. This should include an explicit job offer that includes the salary and the details of any other perks. Qualified candidates might be looking at multiple positions, so your offer must be competitive if you like the candidate. Also, be prepared for a negotiation stage, as candidates may way want to tweak the details of your initial offer. Once you've settled on these details, you can draft a contract to formalize your agreement.

   It's also good etiquette to follow up with applicants who don't get the job by sending them an email letting them know that the position has been filled.

   To prepare for the new employee's start date, you can create an onboarding schedule and complete any necessary paperwork, such as employee action forms and onboarding documents like I-9 forms, benefits enrollment, and federal and state tax forms. Human Resources should also ensure that a new employee file is created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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