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Job outlook for services clerks in the United States
Services clerk job growth summary. After extensive research, interviews, and analysis, Zippia's data science team found that:
The projected services clerk job growth rate is -4% from 2018-2028.
About -105,300 new jobs for services clerks are projected over the next decade.
Services clerk salaries have increased 21% for services clerks in the last 5 years.
There are over 148,298 services clerks currently employed in the United States.
There are 149,892 active services clerk job openings in the US.
The average services clerk salary is $31,246.
Are services clerk jobs in demand?
Services clerk job and salary trends over time
Services clerk jobs over time
Services clerk job growth rate over time
| Year | # of jobs | % of population |
|---|---|---|
| 2021 | 148,298 | 0.04% |
| 2020 | 147,642 | 0.04% |
| 2019 | 162,675 | 0.05% |
| 2018 | 167,202 | 0.05% |
| 2017 | 172,381 | 0.05% |
Average services clerk salary over time
Services clerk salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $31,246 | $15.02 | +7.1% |
| 2024 | $29,171 | $14.02 | +5.6% |
| 2023 | $27,622 | $13.28 | +5.7% |
| 2022 | $26,134 | $12.56 | +1.1% |
| 2021 | $25,861 | $12.43 | +4.5% |
Services clerk jobs by state
Most common states for services clerks
| Rank | State | Population | # of jobs | Employment/ 1000ppl |
|---|---|---|---|---|
| 1 | Minnesota | 5,576,606 | 2,074 | 37% |
| 2 | District of Columbia | 693,972 | 244 | 35% |
| 3 | Delaware | 961,939 | 306 | 32% |
| 4 | Massachusetts | 6,859,819 | 2,110 | 31% |
| 5 | Vermont | 623,657 | 194 | 31% |
| 6 | New Hampshire | 1,342,795 | 397 | 30% |
| 7 | Iowa | 3,145,711 | 921 | 29% |
| 8 | Kansas | 2,913,123 | 836 | 29% |
| 9 | Virginia | 8,470,020 | 2,264 | 27% |
| 10 | Indiana | 6,666,818 | 1,807 | 27% |
| 11 | Missouri | 6,113,532 | 1,635 | 27% |
| 12 | Nebraska | 1,920,076 | 520 | 27% |
| 13 | South Dakota | 869,666 | 234 | 27% |
| 14 | Georgia | 10,429,379 | 2,737 | 26% |
| 15 | North Carolina | 10,273,419 | 2,628 | 26% |
| 16 | Utah | 3,101,833 | 801 | 26% |
| 17 | Pennsylvania | 12,805,537 | 3,150 | 25% |
| 18 | Tennessee | 6,715,984 | 1,667 | 25% |
| 19 | Connecticut | 3,588,184 | 885 | 25% |
| 20 | Alaska | 739,795 | 183 | 25% |
Most common cities for services clerks
| Rank | City | # of jobs | Employment/ 1000ppl | Avg. salary |
|---|---|---|---|---|
| 1 | North Chicago | 2 | 7% | $26,946 |
| 2 | Green Bay | 6 | 6% | $26,361 |
| 3 | Rancho Cordova | 2 | 3% | $33,478 |
| 4 | Annapolis | 1 | 3% | $26,214 |
| 5 | Minneapolis | 7 | 2% | $30,526 |
| 6 | Saint Paul | 5 | 2% | $30,527 |
| 7 | Syracuse | 3 | 2% | $33,400 |
| 8 | Hawthorne | 2 | 2% | $31,793 |
| 9 | Burnsville | 1 | 2% | $30,398 |
| 10 | Auburn | 1 | 1% | $35,956 |
| 11 | Bellingham | 1 | 1% | $35,881 |
| 12 | Bloomington | 1 | 1% | $32,143 |
| 13 | Cambridge | 1 | 1% | $33,871 |
| 14 | Champaign | 1 | 1% | $25,846 |
| 15 | New York | 2 | 0% | $32,448 |
| 16 | Boston | 1 | 0% | $33,863 |
Services Clerk job outlook: Expert opinions
Our panel of services clerk experts
University of Mount Union
Franklin and Marshall College
California State University Channel Islands
Penn State Behrend
Drexel University, Antoinette Westphal College of Media Arts & Design
Michael Grossman Ph.D.
Professor, Political Studies and International StudiesUniversity of Mount Union
Department of Political Science and International Studies
What certifications/licenses/courses can have the biggest impact for Services Clerks?
Michael Grossman Ph.D.: It is less about licenses or courses and more about experiences. In this regard, internships are crucial.
Will there be an enduring impact of the coronavirus pandemic on Services Clerks?
Cynthia Krom: Clearly, there is more remote work - whenever possible, people are working from home rather than going to a workplace. That is not always possible - a machinist needs to be where the machines are, a police officer needs to go where the crime is, and a doctor needs to go where the sick people are. So it isn't just a matter of white collar v. blue collar. It totally depends on the job itself.
Now that many people are realizing that remote work can be workable, I think you will see a long-term shift. Even when the pandemic is over, I believe many offices will reduce size and allow people to work from home at least several days per week. So we are more likely to see office sharing, etc. I think this will also result in a population shift, since people will not need to be close to their workplace. That means that companies will now compete for workers all over the country (or the world), and that workers will be competing with people who are not in their immediate geographic area. For workers to stay competitive, they need to be sure to be up to date on their skills, have seamless remote access, and be very self-motivated and disciplined. They have to compete on more than just price, or workers in the USA will lose their jobs to cheaper alternatives.
What certifications/licenses/courses can have the biggest impact for Services Clerks?
Cynthia Krom: Professional certifications matter. If your profession has a certification, you need to have that certification to be competitive in this new world. So, a public accountant needs to have a CPA, and a corporate accountant needs to have their CMA. A fraud examiner needs their CFE. Find out what is available in your profession and take whatever courses or exams are needed to be at the top of your game, because everyone else will.
We don't really know what will be happening with professional licenses with remote work. A psychotherapist may be licensed in New York, but remotely treating a client in New Mexico. Technically, they probably need a license in New Mexico. But who will control that? Will it just be the professional responsibility of the therapist to only practice where licensed? Will their malpractice insurance only cover them if the client is where they are licensed? What about a physician operating on someone a thousand miles away using robotics?
In terms of courses not related to professional certification or licensure, technology is where it is at. First and foremost, polish your Zoom skills. Zoom is now your face-to-face workplace and you need to be a pro. YouTube has great videos about lighting for Zoom, even with reflective eyeglasses. Perhaps your IT department is able to help with connectivity issues and learning remote technologies. And, as we have all recently seen, you need to learn how to turn off filters that make you look like a kitten! For nearly every field, you have to know Microsoft Office (Word, PowerPoint, and Excel) or similar programs. You need to know how to work collaboratively on projects through things like Google Drive. If you are not fluent in the basics, you are showing up for a horse race with a little pony.
Ekin Pehlivan Ph.D.
Associate Professor of MarketingCalifornia State University Channel Islands
Martin V. Smith School of Business and Economics
What's a good job out of college for Services Clerks?
Ekin Pehlivan Ph.D.: I think a description of a "good" job opportunity is dependent on so many factors, almost all subjective. What I recommend my students usually, is that they try different things before graduation and find something that makes them feel a purpose other than (and in addition to) making ends meet. For this reason we started a program on our campus where students are hired to help non-profits and small businesses in our area of service. In this program, students get to gain and practice skills that can help them succeed in a corporate or freelance capacity. The students get to experiment without fear of losing a job and find what they would like their entry level positions to look like. While doing this they also help organizations and individuals who have the need but not the resources to get the services from professionals.
What's a good job out of college for Services Clerks?
Linda Hajec: I guess that depends what you mean by "good." Business students are earning great salaries across many industries and in different disciplines, but when I hear "good" I am also thinking about enjoying the work, learning every day, and having an employer who wants to make sure you have those things, too. Since everyone's definition of that kind of "good" is a little different, I'll leave that up to the individual as to what is a 'good' job. If you mean where is the market 'hot'? Students that seem to be the most sought after right now have a strong information systems background.
Yes, a Management Information Systems degree is of course a great degree, but there's a shortage of accountants in the country right now and the ones with a minor in information systems are being snapped up sooner by employers. Marketing students have so much creative talent, but the ones that can also show background in data analytics are the stronger candidates. Any of the business disciplines are made stronger by adding in classes in technology - extra courses in Excel, data analytics, and even light programming. Employers see the value of having people on the team that can translate data into information.
What technical skills for a Services Clerk stand out to employers?
Joseph Hancock: Technologically savvy is necessary, so what will set you apart are your soft skills, patience, the ability to think beyond yourself. Again, don't be ethnocentric, be multi-centric. I believe technology only exposes us to a virtual world of acceptance, and really if you are going to be sales, you need to be cultured beyond the computer and social media. Understand others and their needs, be a person who tells the potential employer how you are going to go the extra mile to care for customers and make sure their needs are met through your excellent customers service skills (and give solid examples). Most importantly, know what you are selling and realize that the person you are talking to, might know more than you! There have been so many times I walk into a retail store only to have the store associate or manager talk to me as if I know nothing about the product they are selling. Ask your customers questions do not just talk at them, talk with them.