We calculated that 14% of Services Clerks are proficient in Company Standards, Customer Service, and Customer Questions. They’re also known for soft skills such as Computer skills, Listening skills, and Problem-solving skills.
We break down the percentage of Services Clerks that have these skills listed on their resume here:
"company standards," "customer service," and "customer questions" aren't the only skills we found services clerks list on their resumes. In fact, there's a whole list of services clerk responsibilities that we found, including: The most important skills for a services clerk to have in this position are computer skills. In this excerpt that we gathered from a services clerk resume, you'll understand why: "customer service representatives must be adept at using computers. " According to resumes we found, computer skills can be used by a services clerk in order to "operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers. " While it may not be the most important skill, we found that many services clerk duties rely on listening skills. This example from a services clerk explains why: "representatives must listen carefully to ensure that they understand customers in order to assist them." This resume example is just one of many ways services clerks are able to utilize listening skills: "communicated with medical transcriptionist regarding patient medical records. " Problem-solving skills is also an important skill for services clerks to have. This example of how services clerks use this skill comes from a services clerk resume, "representatives must determine solutions to customers’ problems" Read this excerpt from a resume to understand how vital it is to their everyday roles and responsibilities, "verified payroll history during the implementation of a new automated pension system and resolved any discrepancies with the actuary. " A thorough review of lots of resumes revealed to us that "interpersonal skills" is important to completing services clerk responsibilities. This resume example shows just one way services clerks use this skill: "representatives should be able to create positive interactions with customers." Here's an example of how this skill is used from a resume that represents typical services clerk tasks: "interviewed clients and screened applications for accuracy, explaining policies and procedures through effective interpersonal communication skills. "
See the full list of services clerk skills.
We've found that 34.5% of services clerks have earned a bachelor's degree. Furthermore, 2.2% earned their master's degrees before becoming a services clerk. While it's true that some services clerks have a college degree, it's generally possible to become one with only a high school degree. In fact, one out of every four services clerks did not spend the extra money to attend college.
Those services clerks who do attend college, typically earn either a business degree or a general studies degree. Less commonly earned degrees for services clerks include a criminal justice degree or a accounting degree.
When you're ready to become a services clerk, you might wonder which companies hire services clerks. According to our research through services clerk resumes, services clerks are mostly hired by Ingles Markets, Hy-Vee, and American United Family of Credit Unions Federal Credit Union. Now is a good time to apply as Ingles Markets has 148 services clerks job openings, and there are 32 at Hy-Vee and 19 at American United Family of Credit Unions Federal Credit Union.
Since salary is important to some services clerks, it's good to note that they are figured to earn the highest salaries at UC Health, NFI Industries, and Great Southern Industries. If you were to take a closer look at UC Health, you'd find that the average services clerk salary is $33,349. Then at NFI Industries, services clerks receive an average salary of $33,201, while the salary at Great Southern Industries is $31,144.
View more details on services clerk salaries across the United States.