Services Desk Technician remote jobs - 1,264 jobs

Senior Software Engineer The Software Engineering team delivers next-generation application enhancements and new products for a changing world. Working at the cutting edge, we design and develop software for platforms, peripherals, applications and diagnostics - all with the most advanced technologies, tools, software engineering methodologies and the collaboration of internal and external partners. Join us to do the best work of your career and make a profound social impact as a Senior Software Engineer on our Software Engineering Team in Hopkinton, Massachusetts or Research Triangle Park, North Carolina . As a Senior Software Engineer, you will develop advanced and innovative algorithms, considering efficiency, performance, and data reduction opportunities, and debug highly distributed, multi-threaded complex systems. You will be part of an exciting team of senior developers and architects who are working on new business-critical initiatives and the core Data Path of Dell Technologies' leading midrange storage product. The team you will work with is tasked with modeling, developing, debugging, and analyzing performance on the enterprise storage system. Responsible for the development and maintenance of data path software for Dell's storage product in a scrum team-oriented environment Contribute to the design and architecture of new features according to the product owner and customer requirements Develop, review and implement test cases for software products and systems Triage and debug different issues found by testing and in customer cases Storage Array, distributed systems ( multi-threading, locks, scheduling ), storage technologies (SAN, NAS, RAID, snapshot, replication), networking, device drivers, clustering, etc. ~ Strong in Object-oriented design, C/C++ and Python programming skills and strong debugging skills using gdb ~ Strong Linux/Windows kernel programming skills ~ Bachelor's / Master's degree in computer science or related field Knowledge and expertise in file systems and data recovery development Experience with Agile and Scrum methodology Hands-on experience in applying Artificial Intelligence (AI) within enterprise storage environments. AI-driven solutions for storage optimization, predictive analytics, or intelligent data management in large-scale systems If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Read the full Equal Employment Opportunity Policy here .

Tier I Helpdesk Analyst Clearance Requirement: U.S. Citizen or Permanent Resident eligible for Public Trust clearance Hourly rate: $18 - $20 per hour Who We Are At RCG, we're more than just a federal contracting company - we're a team of innovators, problem-solvers, and collaborators. Proudly Certified as a Great Place to Work, we are committed to building a culture where people can grow, contribute, and thrive while delivering exceptional IT services to government clients. The Opportunity We're seeking a Tier I Helpdesk Analyst to join our support team on a federal government contract in Suitland, MD. This role is ideal for IT professionals who enjoy solving problems, helping users, and keeping technology running smoothly. As the first line of defense, you'll be the go-to resource for troubleshooting and resolving user issues across hardware, software, and network systems - making a real difference every day. What You'll Do Provide front-line technical support via phone, email, web, and in-person interactions. Assist users with issues related to email, directories, operating systems, and desktop applications (Windows and Mac). Troubleshoot and resolve hardware/software issues for PCs, printers, and peripherals. Document and track user issues, resolutions, and follow-ups in the ticketing system. Escalate complex issues to higher-level support as needed, ensuring timely resolution. Deliver excellent customer service by clearly communicating with users and managing expectations. Contribute to helpdesk documentation, including user guides and troubleshooting procedures. Participate in team meetings and share input to improve helpdesk processes. What We're Looking For High School Diploma or equivalent (Associate's or higher preferred). 2+ years of technical support experience, providing phone and in-person assistance for email, directories, Windows desktop apps, and contract-specific applications. Experience as the initial point of contact for troubleshooting hardware and software issues (PCs, printers, peripherals). Familiarity with ticketing systems to manage and track support requests. Strong problem-solving skills, with the ability to work independently or under general direction. Excellent written and verbal communication skills - able to explain technical issues to non-technical users. U.S. Citizen or Permanent Resident eligible for Public Trust clearance. Preferred Skills & Certifications Associate's degree in IT, Computer Science, or related field. CompTIA A+, Network+, or similar certifications. Familiarity with ITIL best practices. Prior experience supporting federal government environments. Why You'll Love Working Here Certified Great Place to Work - supportive and inclusive culture. Competitive pay and benefits package. Opportunities to grow and advance your IT career. Make a direct impact by supporting mission-critical government operations. Equal Opportunity Statement RCG, Inc. does not discriminate against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, sexual orientation/gender identity, or national origin. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ready to kick-start your next IT career step? Apply today and bring your technical skills to a team that values innovation, collaboration, and excellence.

We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.

About Judi Health Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers, Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and Judi, the industry's leading proprietary Enterprise Health Platform (EHP), which consolidates all claim administration-related workflows in one scalable, secure platform. Together with our clients, we're rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve. To learn more, visit **************** Location: Remote (East Coast - 7am ET - 4pm ET) Position Summary: The IT Help Desk Technician assists in managing our ticketing system, MDM software, and AWS platform while overseeing the onboarding and off boarding IT activities associated with employee profiles. Position Responsibilities: Research end user issues independently, when needed, and document/develop a solution per company standards Developadditional MDM automation to facilitate user onboarding Identify MDM related company needs and create, configure, test and deploy management of user systems via MDM Software. Collaborate with internal partner teams to identify compliance, best practice, or other IT related policy needs within the cross functional existing processes and workflows; identify and present enhancements and deploy solutions to the business. Responsible for all onboarding and offboarding related IT activities, including system-wide access,purchasing and retrieving of equipment, upgrades, asset tagging, etc. Create Exchange rules to address spam/phishing emails as needed. Collaborate with the IT Engineering team to drive systemic improvements to email filtering system. Promptly respond to user requests via ticketing system/phone calls/IM Assist users with access/system issues Write and update documentation for user reference Help build andestablish procedures for newly established team Participate in a Help DeskOnCall schedule (tentatively will be 1 week/month, with potential higher volume at onset as the team grows). Responsible for adherence to the Capital Rx Code of Conduct, including reporting of noncompliance. Work hours: 7am ET - 4pm ET Minimum Qualifications: 2+ Years experience in a Help Desk role (preferably in a medium or larger company) Acustomer-oriented approach to problem resolution Experience supporting Mac hardware/OSX in a Help Desk environment Experience supporting remote users in a distributed environment Experience with Jira Service desk or a similar ticketing system Experience with Office 365 suite Salary Range$24-$28 USD All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at*********************************************

Neuroradiologist - REMOTE 7on/14off Remote Work schedule: Work one week, off two weeks THE BEST CAREERS. RIGHT HERE @ BROOKLYN'S LEADING HEALTHCARE SYSTEM. MAIMONIDES: TOP TEN IN THE U.S. FOR CLINICAL OUTCOMES We're Maimonides Health, Brooklyn's largest healthcare system, serving over 250,000 patients each year through the system's 3 hospitals, 1800 physicians and healthcare professionals, more than 80 community-based practices and outpatient centers . At Maimonides Health, our core values H.E.A.R.T drives everything we do. We uphold and maintain Honesty, Empathy, Accountability, Respect, and Teamwork to empower our talented team, engage our respective communities and adhere to Planetree's philosophy of patient-centered care. The system is anchored by Maimonides Medical Center, one of the nation's largest independent teaching hospitals and home to centers of excellence in numerous specialties; Maimonides Midwood Community Hospital (formerly New York Community Hospital), a 130-bed adult medical-surgical hospital; and Maimonides Children's Hospital, Brooklyn's only children's hospital and only pediatric trauma center. Maimonides' clinical programs rank among the best in the country for patient outcomes, including its Heart and Vascular Institute, Neurosciences Institute, Bone and Joint Center, and Cancer Center. Maimonides is an affiliate of Northwell Health and a major clinical training site for SUNY Downstate College of Medicine. The Radiology department is seeking a remote Board Certified/Fellowship trained Evening Neuroradiologists to join our team. You will read 100% Neuroradiology. At Maimonides, we are continuously expanding our services and remain at the forefront of innovative medicine. Our Comprehensive Stroke Center was recently ranked #1 in the United States for patient survival. We are a Level One Trauma Center and Brooklyn's first fully accredited Cancer Center treating patients of all ages. We perform a high volume of imaging for our busy spine services and otolaryngology practices affiliated with the hospital and for other groups seeking high-level imaging services in the borough. In addition to its hospital-based practice, the Radiology department has 2 outpatient imaging centers and a third under construction. We have state-of-the-art imaging equipment and post-processing technology with integrated PACS and Voice Recognition and remote access via VPN for all radiologists. In this role, you will: Provide accurate, timely, and high-quality diagnostic reports during evening shifts (typically 4pm-12am Mon-Fri and weekend coverage). Participate in emergency and trauma imaging interpretation, supporting the hospital's Level One Trauma and Comprehensive Stroke Center. Collaborate with clinical teams (neurology, neurosurgery, ENT, spine services) to provide consultative expertise on imaging findings. Participate in resident teaching and training, providing feedback and educational support as part of the department's academic mission. We require: Board Certified in Diagnostic Radiology A Completed Fellowship in Neuroradiology from an accredited institution Valid New York State Medical License REMOTE: 7 on/14 off. Salary: $415,000 - $475,000/yr. We offer comprehensive benefits including a 403 (b) retirement plan. For immediate consideration, please forward a resume to Daniel Masri at ****************. Maimonides Medical Center (MMC) is an equal opportunity employer.

GAI is seeking a Technical Specialist 1 to join our Transmission and Distribution Power Delivery team. Required skills include critical thinking, problem-solving, organization, team focus, and eagerness to apply learned engineering principles to solve real-life problems. We value work-life balance and offer flexibility - this position can be performed in a hybrid or fully remote capacity. #Remote, # Hybrid, #Transmission Line, #INDHP, #LI-JB1 Position Specific Responsibilities: Complete day-to-day project tasks as required for successful project delivery. Tasks may include: Preparation of Specification Packages Preparation of Structural and Fabrication Drawings Design and Analysis of Transmission and Distribution Lines using PLS-CADD, PLS-POLE, PLS-Tower, or other power delivery analysis software Design and Analysis of foundations. Analysis of existing and proposed structures with regard to Client and Other required codes, standards, and specifications. Performance of Electrical Clearance checks and calculations. Coordination and development of permits for Railroads, Roadways, and Environmental Crossings. Apply engineering principles to assist in the design of Power Delivery Projects. Must demonstrate attention to detail. Demonstrate excellent written and verbal communication skills. Perform complex tasks typically following established processes. General Characteristics Possesses foundational engineering concepts through undergraduate-level education. Acquires basic knowledge and develops basic skills through mentored experience. Applies learned knowledge and skills to perform assigned tasks. Performs routine technical work which does not require previous experience. Understands and complies with ethical codes. Minimum Years of Experience Entry / 0+ Years of Experience Education B.S. Engineering or other technical degree Technical Responsibilities Collects data and gathers information or documents. Participates in laboratory testing and field investigations. Performs basic computations or analysis. Assists with preparation of engineering deliverables. Observes construction activities. Project and Task Management Responsible for personal task management and adherence to deadlines and scope. No managerial responsibilities at this level. Management Responsibility Receives close supervision on all aspects of assignments. Attains mentored experience from a licensed engineer. Communication Skills Possesses basic oral and written communication skills. Identifies and acknowledges principles of teamwork and leadership. Interacts primarily with internal project team members. Why GAI? At GAI, exceptional people have an exceptional place to work, grow, lead, and achieve. Explore an array of opportunities in locations across the U.S. and join accomplished colleagues in tackling challenging projects for a range of markets. Enjoy comprehensive benefits and feel good about being part of a collaborative team that's committed to supporting the communities we serve. Join GAI and distinguish yourself in a company poised for unlimited growth. Benefits To Working at GAI Include: Competitive salary -GAI is committed to paying market-based salaries Comprehensive benefits package including medical, vision, dental, company paid Long Term Disability, and Short-Term Disability (benefits start within 30 days of hire) New paid Maternity/Paternity/Adoption program Generous Paid Time Off and 7 paid holidays 401k company match Tuition Reimbursement #INDHP Qualifications EducationBachelors of Engineering (required) Experience0 - 1 years: Related Experience (required) Licenses & CertificationsDriver's License (required) Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

IT Training Specialist Location: Los Angeles, CA 90032 (? Remote work is acceptable, with a preference for local candidates or those within Pacific or Central Time Zones. **NO EST**) Duration of Assignment: 6 - Months - Possible Extension An IT Training Specialist is needed to serve in the capacity of an educator in which s/he will perform a range of educational support roles for newly implemented technology and applications including end user training, new employee training, post implementation optimization and stabilization training, remediation training and instructional design and development of a collection of educational settings such as computer lab learning, eLearning, webinars, classroom, large conference rooms, etc. The Training Specialist will also be responsible for small project management initiatives and investigation intermittent technical problems. Minimum Education: • Bachelor's Degree Degree in a related field required. Minimum Experience: • Minimum 3 years of proven IT training experience, preferably in a healthcare setting. • Competency in both Ambulatory and Inpatient Cerner clinical bundle of applications • Proficiency in of Microsoft Office suite of applications including but not limited to Word, Excel, PowerPoint, Office, and Visio • Experience training business applications such as ServiceNow, Kronos, Lawson, etc. a plus • Ability to understand business and clinical application workflows • Experience writing eLearning scripts a plus • Hands-on experience developing a range of training materials including but not limited to participant guides, job aids, quick reference guides, short video tutorials • Experience utilizing SnagIt • Experience working in large and dynamic project environment preferred • Proven track record of excellence as a professional Accountabilities: • Present information, using a variety of instructional techniques and formats such as role playing, team exercises, group discussions, videos and lectures. • Schedule classes based on availability of classrooms, equipment, and instructors. • Create “self paced” learning avenues using video, audio and other computer based learning tools. • Organize and develop, or obtain, training procedure manuals and guides and course materials such as handouts and visual materials. • Develop specific classroom style training programs for new applications and hardware. • Monitor, evaluate and record training activities and program effectiveness. • Evaluate training materials prepared by departmental instructors, such as outlines, text, and handouts. • Assess training needs through surveys, interviews with employees, focus groups, and/or consultation with managers, or endusers. • Design, plan, organize and direct orientation and training for employees on Information Technology applications. • Keep up with technology developments in area of expertise by reading current journals, books and magazine articles.

The Pennsylvania Public School Employees Retirement System (PSERS) serves over 500,000 active and retired public-school employees through its defined benefit and defined contribution plans. We are looking for an Informational Technology Generalist 2 to join our Bureau of Information Technology, Business Application Division to support the agency's imaging system, scanning software, and the master document inventory for PSERS mission critical pension application. If you have technical experience with imaging and scanning software, imaging workflows, as well as strong communication and documentation skills this opportunity may be the right next step in your career. Apply today! DESCRIPTION OF WORK The Information Technology Generalist 2 serves as the Imaging System Administrator and as such performs deployment, installation, planning, and support functions. This position performs administrative and consultative work advising staff on capabilities and limitations of available information technology and provides expertise and leadership for all phases of the comprehensive Imaging storage and retrieval system. In this role you will be responsible to serve as the Scanning Capture and Analytics application Administrator; provide expertise on issues, problems, solutions, and capabilities and limitations of imaging and scanning technologies; handle needed interfaces between imaging and scanning systems with other agency business applications; and provides help desk support for issues with imaging, scanning, and document processing. Candidates who will be successful in this role will have the ability to communicate both written and verbally and are able to manage workloads and prioritize. Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: Full-time employment Work hours are 7:30 AM to 3:30 PM, Monday - Friday, with a 30-minute lunch. Work hours may be flexible and can be discussed during the interview. Telework: You may have the opportunity to work from home (telework) part-time. You will be required to report in-office based on operational needs. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview. Salary: In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: One year as an Information Technology Generalist 1, Applications Developer 1, or Network Specialist 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or Four years of information technology experience that includes one year of technical information technology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, or other information technology support/administration services; or Two years of information technology experience that includes one year of technical information technology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, or other information technology support/administration services, and an associate's degree in any information technology field; or A bachelor's degree in any information technology field; or An equivalent combination of experience and training. Applicants will be considered to have met the educational requirements once they are within 3 months of graduating with a qualifying degree. Other Requirements: You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. You must be able to perform essential job functions. Legal Requirements: A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information. How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email.

Symetra has an exciting opportunity to join ourinvestmentsteam asan IT Systems Analyst Intern! RoleOverview As a Systems Analyst intern with the Investments IT team,you'llgain hands-on experience working with financial technology that powers investment operations.You'llbe part of real projects, contributing to system implementations, reporting modernization, and process improvements. This role is designed to give you meaningful exposure to both technical and business analysis work. Symetra's Internship Program for Summer 2026 is entirely remote - all interns will learn and work in a virtual setting. The internship duration is12 weeks, running from May 18 - August 7, 2026. Company Overview Symetra Investment Management ("SIM") is a SEC-registered investment advisory firm with approximately$78 billionin assets under management as of March 31, 2025.Symetra Financial Corporation ("SFC"), a diversified financial services company with$68.4 billionin assets as of December 31, 2024, headquartered in Bellevue, Washington,is the sole shareholder of SIM. SFC is also the holding company of Symetra Life Insurance Company ("Symetra Life"), which was founded in 1957, and has insurer financial strength ratings of 'A' by A.M. Best and Standard & Poor's and 'A1' by Moody's. Symetra Life is among the top 40 largest life insurance companies in the United States (based on statutory admitted assets as of December 31, 2024) and has approximately2.3 million customersand over 2,600 employees nationwide. SFC is a wholly owned subsidiary of Sumitomo Life Insurance Company, a mutual life insurance company with head offices in Osaka and Tokyo, Japan. Founded in 1907, Sumitomo is one of the largest life insurance companies in Japan with$319 billionof assets as of March 31, 2024.SIM has recently begun marketing its investment management services to third-party institutional investors. Key Projects and Intern Contributions Loan Origination System Replacement (Microsoft Dynamics CRM Moody'sCreditLens) Conducting analysis and documenting current vs. future workflows Assistin testing LOS for internal employees and the Mortgage Loan Portal for external Mortgage Bankers Help create user guides and quick reference materials for system users Reporting Modernization (SSRS/SSIS Power BI) Assistwith the migration effort andvalidateinventory of extracts and reports during migration Test Power BI subscriptions and automation workflows Build a small self-service dashboard in Power BI that pulls sample data and highlights best practices. Additional Mini-Projects Refresh andimprovesystem documentation(ServiceNOW& Azure DevOps) Create anonboarding guidefor new employees to Symetra Investment Management (SIM) for managers to follow Prototype aPower Automate flowto streamline a repetitive process or to replace subscriptions in SharePoint Learning& GrowthOpportunities: Troubleshooting:Shadow analysts during incident resolution and document solutions Requirements Gathering:Attend sessions, take notes, and help translate conversations into structured requirements Tech Stack Exposure:Gain familiarity with AWS, Azure DevOps, Azure AD, SQL Server,ServiceNOW, Mainframe, and more Collaboration:Sit in on meetings with business partners to understand how IT supports investments Your education, experience, and skills Must be enrolled in a Bachelor's or GraduateProgram SQL or database basics (from coursework or projects) Microsoft Excel and Office for data analysis Interest in financial markets or investment concepts Exposure to project management or collaboration tools What we offer you Fully remote internship. We ship you the equipment you need to enjoyworkfrom the comfort of home. Compensation: Hourly Range: $22.00-25.00 Work Authorization Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and mustmaintainauthorization to work in the United States throughout their employment with our company. Please review Symetra's Remote Network Minimum Requirements: As a remote-first organization committed to providing a positive experience for both employees and customers, Symetra has the following standards for employees' internet connection: MinimumInternet Speed: 100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband." Internet Type: Fiber, Cable (e.g., Comcast, Spectrum), or DSL. Not Permissible: Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up. When applyingtojobs at Symetrayou'llbe asked totest your internetspeed and confirm that your internet connection meets or exceeds Symetra's standard as outlined above. Identity Verification Symetra is committed to fair and secure hiring practices. For all roles, candidates will berequired(after theinitialphone screen) to be on video for all interviews.Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity. Failure tocomply withverification procedures may result in: Disqualification from the recruitment process Withdrawal of a job offer Termination of employment and other criminal and/or civilremedies, iffraud is discovered We empower inclusion At Symetra, we aspire to be the most inclusive insurance company in the country.We'rebuilding a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multipleperspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our effortshere. Creating a world where more people have access to financial freedom Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work,we'reguided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitiveprice,we communicate clearly andopenlyso people understand whatthey'rebuying, and we design products-andoperateour company-to stand the test of time.We'recommitted to showing up for our communities,lifting upour employees, and standing up for diversity,equityand inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom. For more information about our careers visit:careers #LI-CM1 #LI-REMOTE

***No agencies or 3rd party Recruiters please. Thank you! *** Who we are: Cornerstone Home Lending, a division of Cornerstone Capital Bank, is a unique national home lender with a reputation of amazing service, customer satisfaction, employee retention, and happiness. We employ people who are passionately committed to Cornerstone's Mission, Vision & Core Convictions. Our brand is known for on-time closings - a key core conviction of Cornerstone. We have successfully navigated our company through many industry cycles and changes in regulations. We honor God by using our talents to make a positive difference in the lives of our Team Members, Clients, Shareholders, Communities, and the People who provide services to us. Who we are looking for: The Empower Support Associate is a member of the Empower Help Desk support team providing Tier I level support to Production / Operations team members. Provide support and assistance to customers facing issues from internal team members with loan products, loan-level Empower issues or services. This includes answering questions, troubleshooting technical problems, and resolving complaints, all while ensuring a positive customer experience. Responsible for assisting Production / Operations team members on a day-to-day basis with Empower loan level related issues. Ensure timely, accurate answers to inquiries and escalate Tier 2/3 issues to the Product team. Location: Remote / Work from home Compensation: $40-60k/yr Hours - Must to be available to work hours between times below and for weekend rotation. 7:00 am (central) to 9:00 pm (central) Weekdays 9:00 am (central) to 6:00 pm (central) Saturday Noon (central) to 6:00 pm (central) Sunday Key Responsibilities: Address Production / Operations team members email and calls for loan level related problems, providing resolution. Provide excellent customer service to end users by communicating all stages of progress in resolution of the reported problem. Research, resolve these inquiries related to loan level issues. What you'll need to be successful: Strong written and verbal communication skills Teamwork and customer service necessary Initiative-taking and energetic Strong computer and technology-related skills Professional demeanor Knowledge of Mortgage Products, Fee's, Income Calculation, Disclosing, TRID Must be extremely organized. DU/ LPA Knowledge Computer savvy and strong ability to pick up quickly on new systems. Possess strong knowledge of MS Office Strong mortgage / origination knowledge Ability to follow up with multiple tasks / cases daily. Able to work independently and proactively, prioritizing workload and manage multiple tasks throughout the day while keeping your cool Experience in Empower is a plus. Able to work independently and proactively, prioritize workload and manage multiple tasks. What we offer: Because we recognize and reward hard work, we offer a competitive salary, a full benefits package, and the potential for a performance-based bonus. What to do next: If Cornerstone sounds like the place for you (and if you have the qualifications, drive, and passion to match), we invite you to become a member of our winning team! And remember, once you're a part of our Cornerstone team, we'll continue to invest in you as a valuable asset to our company. As many of our team members can tell you, there's something special about working at Cornerstone. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

We're seeking Michigan-based veterans to join our IT team. If you were honorably discharged between 2012 2025, this entry-level IT role is designed to give you hands-on training and support as you transition into a civilian IT career. Responsibilities Include Set up and maintain computer systems and networks Troubleshoot and resolve basic technical issues Learn installation and configuration of hardware/software Follow cybersecurity and data protection procedures Work as part of a remote IT team Ideal Candidate Veteran discharged 2012 2025 No prior IT experience necessary Strong teamwork and communication skills Eager to learn and develop technical skills Compensation & Benefits Pay: $26 $33/hr Flexible remote work options Paid IT training and certifications Veteran-friendly environment and career advancement Apply today and start your next mission a successful career in IT!

A leading tech company seeks an experienced attorney to join their Litigation & Regulatory team in Palo Alto, California. This role involves providing litigation and regulatory support across various products, including AdTech and AI. Responsibilities include managing litigation issues, developing strategies for risk mitigation, and collaborating with other teams to ensure compliance. Ideal candidates will have 3-5 years of relevant experience, a JD, and a strong interest in new technologies. The position offers a competitive salary and various benefits, including unlimited PTO. #J-18808-Ljbffr

We're looking for an Integration Support Specialist (ISS) to join Procore's ERP Support Team. In this role, you'll assist customers with troubleshooting sync-related errors that populate with Procore in relation to their ERP integration. The primary goal of this role is to diagnose, resolve, and investigate complex technical issues related to Procore's financial ERP integrations. As an Integration Support Specialist, you'll partner with customers, internal support teams, and development team members to provide tier 2 support across chat, email, and phone channels. Use your analytical skills, technical troubleshooting background, and problem-solving abilities to identify issues and ensure efficient problem resolution. This position reports into Manager, ERP Support and can be based remotely within the US. We're looking for someone to join us immediately. What You'll Do Investigate and resolve complex tier 2 technical issues for Procore's ERP Integrations, focusing on errors related to accounting software like Sage or QuickBooks. Troubleshoot integration technical issues that occur within the customer's Windows environment or Procore's internal microservices, often working in a queue-based system. Provide support for live customer interactions (phone and chat) as well as email, managing interruptible work while prioritizing customer experience. Manage efficiently a backlog of cases in ticketing systems like Salesforce, Jira, or Zendesk while actively taking on new cases daily. Escalate issues appropriately by collaborating with development team members to submit JIRAs and resolve API-related errors. Navigate technical ambiguity with confidence, applying strong problem-solving skills to diagnose brand new issues. Demonstrate a commitment to Ownership by taking accountability for customer outcomes and driving issues to resolution. Communicate openly and clearly with customers and internal stakeholders, providing transparent and optimistic updates throughout the troubleshooting process. What We're Looking For 2+ years of technical support experience in a contact center environment, with a Bachelor's degree or equivalent work experience. Proven background in providing technical support for complex software integrations, with specific experience with accounting software like Sage or QuickBooks being a huge plus. Experience in a queue-based technical support role, providing assistance via live phone, chat, and email channels. Familiarity with ticketing systems such as Salesforce, Jira, or Zendesk is a significant advantage, demonstrating proficiency in managing ticket escalations. Strong analytical and technical troubleshooting skills; enjoys working with details and numbers to diagnose root causes rather than following a basic script. Ability to embody Procore's core values of Ownership, Openness, and Optimism, thriving in a collaborative and problem-solving environment. Strong customer support and client relation skills, prioritizing a customer-focused approach. Ability to prioritize multiple tasks effectively and execute on resolutions under pressure. Additional Information Base Pay Range: 24.80 - 34.10 USD Hourly This role may also eligible for Equity Compensation. Procore is committed to offering competitive, fair, and commensurate compensation, and has provided an estimated pay range for this role. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. For Los Angeles County (unincorporated) Candidates: Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.

DEX Imaging is a leading provider of document handling equipment and services with multiple offices and locations throughout the United States. We are the nation's largest independent provider of office technology. We are the industry leader in delivering excellent customer service every time and we do this by hiring and training great people. Job Description:In your role as a Managed IT Help Desk Tier 1, your primary responsibility will be to provide technical software, hardware, and networking problem resolutions to DEX Imaging's Managed IT clients by performing question/problem diagnosis and providing remote support solutions in a call center environment. Your role will also require the setup and deployment of client hardware at client sites as well as any onsite troubleshooting required that can not be completed remotely. This position requires critical thinking, strong interpersonal and customer service skills, and the ability to work in a team-oriented environment. Job Responsibilities: Examples of key duties are interpreted as being descriptive and not restrictive in nature. Identifies, diagnoses, and resolves any assigned support requests Answer incoming service calls part of cell center queue, gather client information, and create support request within PSA system Provides one-on-one end-user problem resolution over the phone Assists in the configuration and imaging of end-user PC desktop hardware, software and peripherals Oversees timely repair of PC computer equipment covered by third-party vendor maintenance/warranty agreements On-going self-training to preserve professional skillsets required to perform job duties Provide after-hour support for clients during scheduled on-call rotation Assist in Managed IT Projects as instructed by Project Team Manager Assists in creating materials/documentation for end-user frequently asked questions (FAQs) Train users on network login, printing, accessing network shares, printing, scanning and software applications Maintain effective communication with other technicians and management with regards to events and changes transpiring at client sites Communicate with client at all levels from IT personnel to C-Suite and to understand business issues in context of IT issues Takes ownership of tasks and follows through to ensure complete resolution Takes a personal interest in, and responsibility for, quality of work performed, or work associated with Willingness to recognize when it is necessary to ask for technical expertise from others without unnecessarily burdening other team members Provide accurate time estimates for how long a task will take to complete Understand that the success of individuals is measured by the success of their teams Qualifications: Excellent verbal and written communication skills 1-3 years experience providing IT support to end users Managed IT Services experience desirable Experience with administration of Microsoft desktops, Microsoft servers, Active Directory, Group Policy, Microsoft Office, and Microsoft 365 Experience leveraging PSA ticketing system and RMM tools for remote management Certifications such as CompTIA A+ are desirable Work Week Format: Work Schedule is Monday through Friday from 8:00 AM to 5:00 PM EST in our Network Operations Center (NOC) Remote Work Schedule varies based on scheduling and approval by Service Manager Lunch schedule varies on team availability and is limited to one hour Attendance to training or called meetings is mandatory Mandatory on-call rotation schedule as required

Who are we? Workiz is the leading SaaS platform for field service teams, trusted by over 120,000 pros. We help real, hard working people run and grow their businesses, with an end-to-end solution that enables them to schedule jobs, dispatch, invoice, track performance, get paid in the field, plus so much more - all in one place! We're on a mission to revolutionize our industry by "automating everything but holding the wrench", providing our users with smart, AI-powered tools that will replace time consuming tasks, generate more revenue, and provide peace of mind, freeing our users to focus on building their small business into an empire. Who are you? We're looking for a highly skilled Technical Support Team Lead to guide and elevate our highest level of support. In this role, you will lead a team of Technical Support Representatives, ensuring high performance, strong technical execution, and consistent customer outcomes. You will oversee and drive execution across four critical support domains: * Development Escalations * Billing / Fintech Support * Phone Porting * Import / API Support You'll be accountable for the overall performance and outcomes of these areas ensuring escalations are handled with urgency and clarity, complex issues are resolved efficiently, and cross-functional collaboration runs smoothly. You'll also lead by example as a senior technical contributor, mentoring engineers and partnering closely with Product, Engineering, and Operations teams to continuously improve support quality and customer experience. If you're a strong technical problem solver who can also lead people, processes, and outcomes, this is the role for you. Responsibilities Team Leadership & Management * Lead and support a team of Technical Support Representatives, including coaching, feedback, and performance management. * Own team workflows and execution standards, ensuring consistent case handling, documentation quality, and customer experience. * Conduct regular 1:1s, team huddles, and performance check-ins to support engagement, clarity, and development. * Support hiring, onboarding, and training initiatives to build a strong and scalable Tier 3 team. * Serve as the final internal escalation point for Tier 3 issues, ensuring speed, accuracy, and clear communication. Oversight & Domain Ownership * Own the day-to-day oversight of Tier 3 Support operations across development escalations, Billing/Fintech support, Phone Porting, and Import/API support. * Ensure consistent, high-quality handling of escalations and complex technical/customer issues across your domains. * Set expectations and drive performance across the team-prioritization, workload distribution, SLAs, and escalation standards. * Identify trends and recurring pain points, then implement improvements to reduce ticket volume and improve resolution time. Technical & Cross-Functional Execution * Act as a subject matter expert for advanced technical issues across the Workiz platform, including frontend/backend troubleshooting and API-related incidents. * Lead coordination with Engineering and Product on bugs, system incidents, and customer-impacting issues ensuring correct prioritization, documentation, and follow-through. * Partner with internal stakeholders (Finance/Payments, Porting providers, Implementation/Onboarding, etc.) to improve workflows and reduce recurring issues. * Create and maintain Tier 3 playbooks, escalation paths, and knowledge base documentation to enable scale and consistency. This is a hybrid role requiring in-office collaboration on Tuesdays, Wednesdays, and Thursdays, with the flexibility for remote work on Mondays and Fridays. Requirements Minimum Qualifications: * Strong understanding of SaaS applications and troubleshooting methodologies. * 3+ years of experience providing advanced technical application support in a software environment, with a proven track record of resolving complex customer issues. * 1+ years of people leadership experience, including mentoring, coaching, and accountability (formal management experience is a plus). * Exceptional problem-solving and critical thinking abilities, with the ability to diagnose and implement effective solutions for intricate technical challenges. * Excellent verbal and written communication skills, with the ability to convey technical information clearly, professionally, and empathetically to diverse audiences. * Demonstrated ability to collaborate cross-functionally and manage priorities in a fast-paced, dynamic setting. * Strong analytical and process-oriented mindset, with the ability to improve workflows and drive operational consistency. * Proven reliability and ownership-meeting performance standards and following through with accuracy and timeliness. * Familiarity and practical experience (2-3+ years) utilizing collaboration and issue-tracking tools such as Jira, Slack, Google Suite, and knowledge management platforms (e.g., Confluence). * Hands-on experience (1-2+ years) with API integration and configuration, including proficiency in JSON, HTML, XML, and database knowledge (e.g., MySQL). Bonus Points: * Relevant technical support certifications or equivalent industry training. * Experience supporting mobile applications and troubleshooting related issues. * Experience supporting payments/fintech workflows, phone porting operations, or onboarding/import processes at scale. * Experience driving operational improvements across a support organization (workflows, QA processes, internal tooling, knowledge base). Our Tech Stack Why Join Workiz? As a trailblazing SaaS company in the field service industry, we're at the forefront of change, driving success in one of today's most resilient and rewarding sectors. Our all-in-one platform empowers field and home service businesses with tools to streamline scheduling, dispatching, invoicing, and customer communication - all in one place. We're looking for talented individuals who are excited to join our mission of making field service a breeze. Here is a glimpse into what it means to be a part of the Workiz team: Collaborative Environment: We nurture a culture of collaboration and support, where ideas are highly valued, and teamwork is fundamental. Dynamic Growth: Join a company on the fast track, experiencing exhilarating growth, perpetually evolving, and driving change. Impactful Contributions: Witness the direct impact of your efforts on the success of our customers and the advancement of field service business management. At the end of the day, it's all about the people. Our customers are at the heart of everything we do. We focus on empowering our team members, valuing each as a long-term investment. Emphasizing the importance of ongoing growth, we are dedicated to nurturing and training individuals, enabling them to exceed expectations in both skills and responsibilities. Why You'll Love Being a Workizer: * Fuel your passion (and have a blast doing it!): You won't just use a product you believe in, you'll work alongside a team that makes every day exciting! * Collaborative Excellence: We foster a culture of teamwork where exceptional achievers and quick learners can thrive. Together, we deliver impactful results. * Speak your mind! At Workiz, there are no bad ideas. We thrive on diversity of thought and love to see innovation take flight. * Celebrate the culture: Our team is a vibrant mix of backgrounds and experiences. Embrace the richness and learn from each other. * Work-life balance: Find your perfect rhythm with our hybrid model - 3 days on-site and 2 days remote working. * We take our work seriously, but we know how to let loose and celebrate our wins! Compensation and Benefits Market-level compensation based on experience $90,000-$115,000 On-Target Earnings. Workiz provides a comprehensive benefits package, featuring employee stock options, up to 100% employer-paid Medical, Dental, and Vision coverage options for employees plus generous dependent coverage, and a 4% match on 401k contributions. Sick Leave: 5 days per year Vacation Leave: 14 days per year (that grows with tenure!) plus 2 Floating Holidays to use each year Inclusivity Statement At Workiz, we believe that great ideas come from anywhere. We support a collaborative environment and value open participation from individuals with different ideas, experiences, and perspectives. We believe having a diverse team makes Workiz a more interesting and innovative place to work, and we strive to make Workiz a welcoming and inclusive place for all.

Who are we? Workiz is the leading SaaS platform for field service teams, trusted by over 120,000 pros. We help real, hard working people run and grow their businesses, with an end-to-end solution that enables them to schedule jobs, dispatch, invoice, track performance, get paid in the field, plus so much more - all in one place! We're on a mission to revolutionize our industry by “automating everything but holding the wrench”, providing our users with smart, AI-powered tools that will replace time consuming tasks, generate more revenue, and provide peace of mind, freeing our users to focus on building their small business into an empire. Who are you? We're looking for a highly skilled Technical Support Team Lead to guide and elevate our highest level of support. In this role, you will lead a team of Technical Support Representatives, ensuring high performance, strong technical execution, and consistent customer outcomes. You will oversee and drive execution across four critical support domains: Development Escalations Billing / Fintech Support Phone Porting Import / API Support You'll be accountable for the overall performance and outcomes of these areas ensuring escalations are handled with urgency and clarity, complex issues are resolved efficiently, and cross-functional collaboration runs smoothly. You'll also lead by example as a senior technical contributor, mentoring engineers and partnering closely with Product, Engineering, and Operations teams to continuously improve support quality and customer experience. If you're a strong technical problem solver who can also lead people, processes, and outcomes, this is the role for you. Responsibilities Team Leadership & Management Lead and support a team of Technical Support Representatives, including coaching, feedback, and performance management. Own team workflows and execution standards, ensuring consistent case handling, documentation quality, and customer experience. Conduct regular 1:1s, team huddles, and performance check-ins to support engagement, clarity, and development. Support hiring, onboarding, and training initiatives to build a strong and scalable Tier 3 team. Serve as the final internal escalation point for Tier 3 issues, ensuring speed, accuracy, and clear communication. Oversight & Domain Ownership Own the day-to-day oversight of Tier 3 Support operations across development escalations, Billing/Fintech support, Phone Porting, and Import/API support. Ensure consistent, high-quality handling of escalations and complex technical/customer issues across your domains. Set expectations and drive performance across the team-prioritization, workload distribution, SLAs, and escalation standards. Identify trends and recurring pain points, then implement improvements to reduce ticket volume and improve resolution time. Technical & Cross-Functional Execution Act as a subject matter expert for advanced technical issues across the Workiz platform, including frontend/backend troubleshooting and API-related incidents. Lead coordination with Engineering and Product on bugs, system incidents, and customer-impacting issues ensuring correct prioritization, documentation, and follow-through. Partner with internal stakeholders (Finance/Payments, Porting providers, Implementation/Onboarding, etc.) to improve workflows and reduce recurring issues. Create and maintain Tier 3 playbooks, escalation paths, and knowledge base documentation to enable scale and consistency. **This is a hybrid role requiring in-office collaboration on Tuesdays, Wednesdays, and Thursdays, with the flexibility for remote work on Mondays and Fridays. Minimum Qualifications: Strong understanding of SaaS applications and troubleshooting methodologies. 3+ years of experience providing advanced technical application support in a software environment, with a proven track record of resolving complex customer issues. 1+ years of people leadership experience, including mentoring, coaching, and accountability (formal management experience is a plus). Exceptional problem-solving and critical thinking abilities, with the ability to diagnose and implement effective solutions for intricate technical challenges. Excellent verbal and written communication skills, with the ability to convey technical information clearly, professionally, and empathetically to diverse audiences. Demonstrated ability to collaborate cross-functionally and manage priorities in a fast-paced, dynamic setting. Strong analytical and process-oriented mindset, with the ability to improve workflows and drive operational consistency. Proven reliability and ownership-meeting performance standards and following through with accuracy and timeliness. Familiarity and practical experience (2-3+ years) utilizing collaboration and issue-tracking tools such as Jira, Slack, Google Suite, and knowledge management platforms (e.g., Confluence). Hands-on experience (1-2+ years) with API integration and configuration, including proficiency in JSON, HTML, XML, and database knowledge (e.g., MySQL). Bonus Points: Relevant technical support certifications or equivalent industry training. Experience supporting mobile applications and troubleshooting related issues. Experience supporting payments/fintech workflows, phone porting operations, or onboarding/import processes at scale. Experience driving operational improvements across a support organization (workflows, QA processes, internal tooling, knowledge base). As a trailblazing SaaS company in the field service industry, we're at the forefront of change, driving success in one of today's most resilient and rewarding sectors. Our all-in-one platform empowers field and home service businesses with tools to streamline scheduling, dispatching, invoicing, and customer communication - all in one place. We're looking for talented individuals who are excited to join our mission of making field service a breeze. Here is a glimpse into what it means to be a part of the Workiz team: Collaborative Environment: We nurture a culture of collaboration and support, where ideas are highly valued, and teamwork is fundamental. Dynamic Growth: Join a company on the fast track, experiencing exhilarating growth, perpetually evolving, and driving change. Impactful Contributions: Witness the direct impact of your efforts on the success of our customers and the advancement of field service business management. At the end of the day, it's all about the people. Our customers are at the heart of everything we do. We focus on empowering our team members, valuing each as a long-term investment. Emphasizing the importance of ongoing growth, we are dedicated to nurturing and training individuals, enabling them to exceed expectations in both skills and responsibilities. Why You'll Love Being a Workizer: Fuel your passion (and have a blast doing it!): You won't just use a product you believe in, you'll work alongside a team that makes every day exciting! Collaborative Excellence: We foster a culture of teamwork where exceptional achievers and quick learners can thrive. Together, we deliver impactful results. Speak your mind! At Workiz, there are no bad ideas. We thrive on diversity of thought and love to see innovation take flight. Celebrate the culture: Our team is a vibrant mix of backgrounds and experiences. Embrace the richness and learn from each other. Work-life balance: Find your perfect rhythm with our hybrid model - 3 days on-site and 2 days remote working. We take our work seriously, but we know how to let loose and celebrate our wins! Compensation and Benefits Market-level compensation based on experience $90,000-$115,000 On-Target Earnings. Workiz provides a comprehensive benefits package, featuring employee stock options, up to 100% employer-paid Medical, Dental, and Vision coverage options for employees plus generous dependent coverage, and a 4% match on 401k contributions. Sick Leave: 5 days per year Vacation Leave: 14 days per year (that grows with tenure!) plus 2 Floating Holidays to use each year Inclusivity Statement At Workiz, we believe that great ideas come from anywhere. We support a collaborative environment and value open participation from individuals with different ideas, experiences, and perspectives. We believe having a diverse team makes Workiz a more interesting and innovative place to work, and we strive to make Workiz a welcoming and inclusive place for all.

SummaryActs as the primary GEHC Services face to the customer(s) served. Responsible for meeting the daily service repair needs of designated Imaging, LCS and Biomed equipment, to include multiple modalities of the customer's equipment. Drives customer satisfaction through Service Excellence. GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world. Job Description Roles and Responsibilities: Troubleshoot, install, maintain, and service repair needs on designated equipment. Evaluate progressively complex, customer biomedical equipment issues and implement appropriate repairs. First look on at least one imaging or LCS modality. Perform on-time and accurate planned maintenance (PM), Field Modification Instruction, and safety/environmental inspections. Own customer issues from dispatch or identification of issue to resolution. Maintain daily communication with customers to ensure resolution and proper follow-up, leading to customer satisfaction. Focus on customer needs and satisfaction, continuously building on and enhancing relationships with customers to become a perceived partner in their business who is able to recommend value-added services that will help the customer run their business more efficiently. Maintain daily communications with customers without direction. Follow as well as guide others as needed regarding appropriate GE policies, procedures, hospital protocol, and complete necessary documentation. Engage with other team members (including Remote Technical Engineers and Zone Service Engineers) to ensure they are aware of the status of all issues at all times for their designated customers. Effectively communicate and partner with teammates and colleagues. Understand and communicate business goals and objectives to the broader GE team servicing. Keep up to date on administrative responsibilities (e.g., maintaining customer service logs and internal service records in a timely manner, ordering repair parts, managing cycle times). Utilize the GEHC escalation process, as needed, and work closely with region and national support to define and support implementation of corrective action plans to resolve customer issues in a timely manner. Identify potential sales leads and participate in sales opportunities (e.g., contract renewals, assist with promoting and implementing of revenue programs). Keep up to date with competitor information and market trends. Identify business opportunities for the organization. May include basic/refresher application training of clinical staff on designated equipment. Qualifications : Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field and 2+ years of experience servicing electrical equipment; OR equivalent military education and 2+ years of experience servicing electrical equipment; OR High School Diploma/GED and 4+ years of experience servicing electrical equipment. Experience interfacing with both internal team members and external customers as part of a solution based service process. Strong communication skills with the ability to communicate technical issues to the customer in an easy to understand manner. Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment. Experience troubleshooting and responding to customer concerns. Experience with Web applications and technological programs (e.g., IPad, Iphone Microsoft Office Suite). Capable of performing special physical requirements (e.g., able to lift, carry, push, pull up to 35 lbs unassisted; and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, stand for long periods of time; and reach at, above, below shoulder level; and flex/extend neck; and has good hand, finger dexterity and specific vision abilities including color, close vision, distance vision, peripheral vision, depth perception). Must have and maintain a valid driver's license. Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. The successful applicant must comply with GEHC's standard background check, including a post-offer drug test. In addition, during employment, the employee must comply with all customer access policies, including but not limited to obtaining and/or providing proof of required immunizations, and additional drug tests or background checks (including a federal government background check if assigned to support a contract with the federal government). We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership - always with unyielding integrity. Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support. For U.S. based positions only, the pay range for this position is $75,840.00 - 113,760.00. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance-based incentive compensation, which may include cash bonus(es) and/or long-term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement. #LI-KG1 We will not sponsor individuals for employment visas, now or in the future, for this job opening. For U.S. based positions only, the pay range for this position is $75,840.00-$113,760.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.Additional Information GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees. Relocation Assistance Provided: No

ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. We're launching a client-facing analytics service that gives studios a free diagnostic and action plan. Typical outputs include 1-2 revenue-tied A/B tests, Live ops, UA recommendations, and useful benchmarks from similar titles. We will run funnel audits, help with product adoption, and tell a clear story for execs so teams can confidently ship changes. We also connect specialists on both sides to remove bottlenecks. Requirements Use multiple data sets to create testable hypothesis for Xsolla's customers to execute Craft simple, exec-ready narratives non-analysts can rally behind Recommend and help launch high-leverage A/B tests Partner with Game Data Analysts and Data/ETL engineers to keep data clean, secure, and well-defined Use genre benchmarks to contextualize results and capture repeatable wins Use market data to benchmark and validate internal findings Qualifications 2-5+ years in game analytics with a track record of presenting to non-analysts Comfortable across UA, creatives, MMPs, monetization/live-ops, and payments conversion Solid SQL and BI literacy; you can validate metrics and sanity-check pipelines Experience designing and interpreting A/B tests Ability to work at a high level in SQL, Python, or R Nice to have Language coverage for key markets (Russian, Chinese, Korean; others welcome) Worked on titles in multiple genres and platforms Data and tools We plug into the customer's stack (Snowflake, S3, Redshift, Azure; JSON/SQL) rather than replacing their BI We may use third-party sources like AppsFlyer, Adjust, GA/GA4, Unity Analytics, and Firebase Don't meet every requirement listed? Studies show that women and people of color are less likely to apply for jobs when they don't meet every requirement. At Xsolla, we are committed to building a diverse and inclusive community, so if you think you could be amazing in this role, even without all the listed qualifications, please apply! You may be exactly who we didn't even know we need. Equal Employment Opportunity Statement:Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law.We consider qualified applicants with criminal histories in accordance with the Fair Chance Act. Criminal History Consideration:For the Operations Director - China position, we will conduct a background check that may include the following:Criminal history check Employment verification Education verification Credit history check Professional license verification Relevance to Job Responsibilities:The background check is relevant to this position because the following role responsibilities include creating assets for branding, and accessing confidential company data. Rights Under the Fair Chance Act:Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact ******************. Benefits:We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we're not just building a business; we're cultivating a community that values creativity, collaboration, and the transformative power of play. By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this Xsolla Privacy Notice for Job Applicants . Please direct any inquiries regarding your data privacy to ******************.

Are you passionate about travel and enjoy helping others create unforgettable experiences? Were seeking motivated, customer-focused individuals to join our team in a Client Services / Travel role. Work remotely while guiding clients, managing bookings, and delivering exceptional service. What You'll Do Assist Clients- Help travelers plan and book personalized trips, including flights, hotels, cruises, and excursions Provide Exceptional Service- Maintain communication before, during, and after travel to ensure client satisfaction Stay Informed- Keep up with industry trends, top destinations, and travel deals to offer expert recommendations Manage Bookings- ️ Handle all reservations and logistics accurately and efficiently Problem-Solving- ️ Address client challenges before or during travel with proactive solutions What Were Looking For Passion for travel and helping others explore the world Strong communication and interpersonal skills Excellent organization and attention to detail Self-motivated and comfortable working independently in a remote environment Sales or customer service experience is a plus (not required) Reliable internet, computer or smartphone, and a dedicated workspace Must be 18+ What We Offer Comprehensive training and ongoing support Flexible remote, work full-time or part-time Exclusive travel discounts and perks Supportive, collaborative remote team environment Unlimited earning potential IATA cards available for qualified agents