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Services desk technician vs projection technician

The differences between services desk technicians and projection technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a services desk technician and a projection technician. Additionally, a projection technician has an average salary of $49,505, which is higher than the $42,123 average annual salary of a services desk technician.

The top three skills for a services desk technician include service desk, customer service and troubleshoot. The most important skills for a projection technician are project management, plumbing, and technical support.

Services desk technician vs projection technician overview

Services Desk TechnicianProjection Technician
Yearly salary$42,123$49,505
Hourly rate$20.25$23.80
Growth rate10%10%
Number of jobs145,853102,413
Job satisfaction--
Most common degreeBachelor's Degree, 46%Bachelor's Degree, 52%
Average age4242
Years of experience22

What does a services desk technician do?

Service Desk Technicians are technicians who specialize in providing support to clients. They are usually in fields related to information technology, and they provide technical support to the employees of the organization. They usually help clients in installing, updating, repairing, or maintaining technical components. They are technology-savvy and should be able to communicate well. Most of the time, Service Desk Technicians are contacted through phone calls and thus should be able to guide callers over the phone. They are also expected to be patient and to be customer service-oriented.

What does a projection technician do?

Projection Technicians are responsible for managing the operations of a projection booth. Their duties include managing film projectors, assisting in film content programming and formatting, oversee video recordings, and monitor screen image as well as audio levels. They ensure proper soundtrack and film print storage, conduct preventive maintenance for projectors, and undertake theatre checks daily. Projection Technicians also document print condition logs and provide technical assistance for building equipment.

Services desk technician vs projection technician salary

Services desk technicians and projection technicians have different pay scales, as shown below.

Services Desk TechnicianProjection Technician
Average salary$42,123$49,505
Salary rangeBetween $31,000 And $55,000Between $30,000 And $79,000
Highest paying CityNew York, NYSan Jose, CA
Highest paying stateNew YorkCalifornia
Best paying companyForum Energy TechnologiesPayPal
Best paying industryGovernmentTechnology

Differences between services desk technician and projection technician education

There are a few differences between a services desk technician and a projection technician in terms of educational background:

Services Desk TechnicianProjection Technician
Most common degreeBachelor's Degree, 46%Bachelor's Degree, 52%
Most common majorInformation TechnologyBusiness
Most common collegeUniversity of PennsylvaniaStanford University

Services desk technician vs projection technician demographics

Here are the differences between services desk technicians' and projection technicians' demographics:

Services Desk TechnicianProjection Technician
Average age4242
Gender ratioMale, 79.0% Female, 21.0%Male, 75.4% Female, 24.6%
Race ratioBlack or African American, 11.1% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 10.9% White, 55.8% American Indian and Alaska Native, 0.4%Black or African American, 10.6% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 13.3% White, 54.6% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between services desk technician and projection technician duties and responsibilities

Services desk technician example responsibilities.

  • Recognize for ability to achieve SLA's while driving down incident resolution time and improving customer satisfaction
  • Deploy new workstations and printers, installing operating systems, applications, and drivers, and configuring network properties and hardware.
  • Provide general technical support and troubleshoot desktop systems and software.
  • Assist users with proper management of schedule SCCM push updates.
  • Assist coworkers trough troubleshooting windows and mac Scottsdale, AZ operating systems.
  • Provide assistance, troubleshoot, upgrade and install PC hardware, software and peripherals.
  • Show more

Projection technician example responsibilities.

  • Used knowledge of HVAC, electrical, and lighting systems to manage budget and operating cost.
  • Develop Java base IAM system components to manage security and authorizations.
  • Code with HTML and CSS to make up websites' front-end part ;
  • Work directly with users to troubleshoot work station problems.
  • Develop PLC I/O and motor schematics, wiring and interconnect diagrams.
  • Perform RF drive testing to carry out propagation and signal measurement.
  • Show more

Services desk technician vs projection technician skills

Common services desk technician skills
  • Service Desk, 15%
  • Customer Service, 14%
  • Troubleshoot, 7%
  • Technical Support, 7%
  • ITIL, 3%
  • Phone Calls, 2%
Common projection technician skills
  • Project Management, 15%
  • Plumbing, 14%
  • Technical Support, 8%
  • Project Documentation, 7%
  • PC, 6%
  • HVAC, 5%

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