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Servpro jobs in Portland, OR - 79 jobs

  • Customer Service Manager

    Servpro 3.9company rating

    Servpro job in Portland, OR

    Benefits: Bonus based on performance Company car Competitive salary Free uniforms Opportunity for advancement Paid time off Vision insurance 401(k) matching Company parties Dental insurance Health insurance Training & development Customer Service Manager Job SummaryThe customer service manager is responsible for managing Production Technicians and monitoring their performance while still providing excellent service to the customer. In this role, you will schedule Production Technicians, resolve emergency issues, provide training for new employees, and handle service issues beyond Production Technicians capability. You will also be required to meet all customer and company expectations.Customer Service Manager Duties and Responsibilities Recruit, hire and train new production technicians Generate sales from production technicians to up-sell and cross-sell Research strategies to further improve the customer experience Schedule calendar for production technicians Distribute work Develop standards and procedures Document customer service discussions and actions Maintain accurate records and files of documentation Provide sales goals and encouragement to achieve goals Manage budget and expenses Set and maintain all customer service procedures and policies Record, organize, and file customer interactions and profile/account changes Provide resources for quality customer service Implement customer service strategies to improve quality of service Address and resolve team and customer conflicts Anticipate and resolve customer service issues Maintain a professional workspace and workflow Evaluate production technicians performance Customer Service Manager Requirements and Qualifications Excellent customer care and focus; ability to assess customers' needs and provide answers, paths, troubleshooting help, or methods for a positive customer experience Able to think fast, find answers, and respond quickly to customer issues, all with a polite, empathic, and professional voice and manner Able to multitask, prioritize, and manage time efficiently Encouraging to team and staff; able to mentor and lead Excellent verbal and written communication skills Self-motivated and self-directed Comfortable in both a leadership and team-player role Creative problem solver who thrives when presented with a challenge Focused on customer service High school degree or equivalent; Bachelor's degree in business administration, business, or related field preferred Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and handling phone systems Basic computer skills and experience with tracking and recording call information, filing documents, or updating customer profiles/accounts. Able to concentrate on multiple problems at once Excellent time management and prioritization skills Ability to answer phone, listen actively, relay information, and type basic information simultaneously Customer-focused for a positive customer experience and resolution Compensation: $20.00 - $25.00 per hour Picture yourself here fulfilling your potential. At SERVPRO , you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
    $20-25 hourly Auto-Apply 60d+ ago
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  • Commercial Sales Representative

    Servpro of Southwest Portland 3.9company rating

    Servpro of Southwest Portland job in Portland, OR

    Do you love working with people and educating them? Then dont miss your chance to join our Franchise as a new CSR. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage Like it never even happened! Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then youll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero ! As a valued SERVPRO Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow. Job Description: Promote and sell franchise services in assigned territory, which results in meeting or exceeding assigned sales goals. Grow and develop commercial customer base by utilizing a systematic business development process to identify new commercial prospects and cultivate relationships using marketing materials like SERVPRO Key Differentiators, Emergency Ready Plan, National sponsorships, and others to market and sell SERVPRO Services. Responsibilities: Meet or exceed assigned sales quota by executing the sales cycle, setting up closing appointments, maintaining assigned commercial contact lists, participating in professional associations, providing lunch-and-learns, and promoting continuing education courses Complete Emergency Ready Profiles (ERPs) and discuss benefits of emergency event preparation Build commercial customer relationships and rapport by educating them on the reasons SERVPRO is the best cleaning and restoration company in the world Compile and maintain commercial center of influence (COI) information and identify Target 25 (Top 25 contacts to develop into clients) Provide and communicate clear and accurate pretesting, scoping of services, and job estimates Monitor and follow up on all assigned jobs, ensuring customer needs are met Monitor loss activity and priority responding to generate work from these opportunities Attend, coordinate, and promote marketing, networking, and continuing education events Conduct objective-to-objective daily marketing contacts Provide owners and marketing managers with one-on-one meetings (closing appointments) with commercial COIs to encourage SERVPRO referrals Increase sales territory revenue by consistently achieving sales territory goals Qualifications: A minimum 2+ years of progressively responsible business-to-business sales experience Experience with commercial sales and marketing within the service sector Superb sales, customer service, administrative, verbal, and written communication skills Strong business and financial background and process-and-results-driven attitude Experience in the commercial cleaning and restoration or insurance industry is desired Working knowledge of current business software technologies is required Bachelors degree in marketing or business or equivalent experience Ability to successfully complete a background check subject to applicable law All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.
    $53k-101k yearly est. 7d ago
  • Abatement Team Manager

    Servpro 3.9company rating

    Servpro job in Portland, OR

    Benefits: 401(k) Competitive salary Free uniforms Opportunity for advancement Training & development 401(k) matching Bonus based on performance Paid time off Eco Safe Abatement - Portland, OR / Vancouver, WA Eco Safe Abatement, a leader in asbestos abatement and removal services in Oregon and Washington, is seeking an experienced manager to join our team. We deliver reliable, eco-friendly solutions with a strong commitment to safety, regulatory compliance, and client satisfaction. Prior abatement experience is preferred, but not required. If you're intelligent, motivated, organized and want to participate in a thriving business, please apply. Key Responsibilities: Lead and manage a team of abatement supervisors and workers Ensure projects are executed from estimate creation through completion, ensuring strict adherence to safety protocols and regulatory standards. Supervise and direct abatement crews, providing clear guidance and support to ensure efficient, high-quality work. Coordinate site decontamination and clearance testing post-removal. Maintain strong client relationships, ensuring satisfaction throughout the project lifecycle. Oversee project scheduling, budgeting, and documentation. Assist with business development and marketing efforts to expand the business with other restoration companies Minimum Qualifications: At least 4 years of experience in management role, abatement project management or a related field. Proven experience running crews and managing teams in an abatement or construction environment. Must have or be willing to obtain an Oregon and Washington Asbestos Abatement Supervisor Certification. This requires successful completion of supervisor-level training, at least one year of full-scale friable asbestos abatement experience (including use of powered air-purifying respirators), and documented experience on at least ten separate friable asbestos abatement projects Prior experience in the Restoration Industry is a plus Strong knowledge of regulatory requirements and best practices for asbestos and hazardous material removal. Excellent organizational, communication, and leadership skills. Ability to problem-solve and adapt in a fast-paced, safety-focused environment. Location: Portland, OR or Vancouver, WA To apply, please submit your resume and a brief cover letter outlining your relevant experience and Oregon Supervisor Certification details. Eco Safe Abatement is an equal opportunity employer. We encourage applications from all qualified individuals Compensation: $65,000.00 - $75,000.00 per year Picture yourself here fulfilling your potential. At SERVPRO , you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
    $65k-75k yearly Auto-Apply 60d+ ago
  • Construction Tradesman

    Servpro 3.9company rating

    Servpro job in Portland, OR

    Benefits: Competitive salary Free uniforms Paid time off Opportunity for advancement Training & development SERVPRO is looking to grow it's in-house construction team. We rebuild residential and commercial properties after a water, fire or mold loss "like it never happened." Redirect your career to join the recession-proof business of Restoration. We're busy year-round and not subjected to the peaks and valleys of the typical construction industry. We need both inexperienced, but motivated team members and seasoned construction tradesmen with a broad range of skills. You May be a great fit if: You have prior experience in one of the construction trades; flooring, carpentry, drywall, painting, kitchen cabinetry, plumbing, electrical etc. We're also looking for laborers who want to learn the trades and grow in this industry You enjoy working in teams You are motivated to learn a new skill You enjoy helping others in a time of need You enjoy making a difference in your community You enjoy working with your hands Key Responsibilities Load, inventory, and maintain work vehicles with tools, equipment, and all necessary supplies for each project. Perform construction and repair work to industry standards on assigned restoration projects. Effectively communicate safety hazards, job site findings, equipment, and tool requirements for the worksite with supervisors. Maintain open and clear communication with job leads Collaborate with SERVPRO project managers and coordinators to meet project timelines. Ensure job site cleanliness, safety, and customer satisfaction. Adhere to all local building codes, OSHA regulations, and SERVPRO standards. Position Requirements Valid driver's license preferred Willingness to work occasional on-call shifts, including evenings, weekends, and holidays. Previous experience in restoration or a related field is preferred. IICRC certification is a plus. Skills/Physical Demands/Competencies Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance. Ability to repetitively push/pull/lift/carry objects. Ability to work with/around cleaning agents. Each SERVPRO Franchise is Independently Owned and Operated. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise's attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them. Compensation: $20.00 - $30.00 per hour Picture yourself here fulfilling your potential. At SERVPRO , you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
    $20-30 hourly Auto-Apply 60d+ ago
  • Priority Responder

    Servpro 3.9company rating

    Servpro job in Portland, OR

    Benefits: 401(k) matching Bonus based on performance Company car Dental insurance Health insurance Paid time off Vision insurance Priority Responder - SERVPRO of NW Portland Full-Time | On-Call Rotation Required About the Role Our Priority Responders are the first line of help when a home or business experiences water, fire, or other property damage. This is a people-first position: you'll be the steady voice and calm presence for customers dealing with stressful emergencies. Your job is to show up with empathy, assess the situation quickly, and guide the customer through the first steps of the restoration process. If you enjoy helping people, thrive in fast-paced environments, and want a role where every day is different, this is a strong fit. Key Responsibilities Emergency Response Respond immediately to emergency losses, both during normal business hours and while on-call. Arrive on site quickly, assess damage, gather critical loss information, and determine next steps. Communicate clearly with customers, property managers, adjusters, plumbers, and other referral partners. Take initial photos, moisture readings, and document conditions for the Mitigation Team. Customer Care Show professionalism, empathy, and confidence during high-stress situations. Help customers understand the restoration process and what to expect next. Provide reassurance, problem-solving, and support from the first phone call through handoff to the production team. Sales & Relationship Building Build trust and rapport with customers, plumbers, agencies, and other partners. Identify potential job opportunities and ensure complete onboarding of new losses. Represent SERVPRO positively in the field and at partner locations. Operational Duties Complete digital documentation accurately and promptly. Maintain a clean, organized, and response-ready vehicle and equipment. Coordinate with dispatch, the mitigation team, and management to ensure seamless job handoff. Participate in weekly meetings, field training, and ongoing skills development. Schedule & On-Call Requirements Standard workweek with scheduled shifts. Rotating on-call duties (evenings, weekends, and some holidays). Must be able to respond to emergency losses within the required response window. Flexibility and reliability are essential-customers depend on our rapid response. What We're Looking For Strong empathy, communication, and customer-service mindset. Ability to stay calm under pressure and make decisions quickly. Comfortable working in homes, commercial buildings, and occasionally in challenging environments (attics, crawlspaces, etc.). Valid driver's license and clean driving record. Ability to lift 50+ lbs. and perform physical tasks as needed. Prior restoration, construction, or emergency response experience is a plus but not required-training provided. Why SERVPRO of NW Portland Be part of a respected, fast-growing team with strong leadership. Make a meaningful impact every day by helping people through unexpected disasters. Competitive pay, overtime during on-call, benefits, and opportunities for career growth in sales, mitigation, or leadership roles. Compensation: $65,000.00 - $85,000.00 per year Picture yourself here fulfilling your potential. At SERVPRO , you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
    $65k-85k yearly Auto-Apply 50d ago
  • Job Title: Furniture Mover / Box Packing Specialist

    Servpro of Northwest Portland 3.9company rating

    Servpro of Northwest Portland job in Portland, OR

    Job DescriptionBenefits: 401(k) 401(k) matching Competitive salary Dental insurance Paid time off Job Title: Furniture Mover / Box Packing Specialist Job Type: Full-time Starting Wage: $18 - $22 per hour (based on experience) Job Overview We are seeking motivated and reliable individuals to join our team as Furniture Movers and Box Packing Specialists. In this role, you will be responsible for packing, loading, and transporting furniture and other items that need restoration after customers have experienced fires or water damage in their homes. If you enjoy physical work, are comfortable driving box trucks, and are open to potential travel, we want to hear from you! We are also currently actively hiring for several content cleaning and textile positions in the warehouse, with the occasional on-site work as needed. Key Responsibilities Packing & Loading: Safely pack and load furniture and boxes into trucks, ensuring items are secure for transport to our warehouse for restoration. Driving: Must have a valid driver's license to apply, Operate box trucks to transport items to various locations; maintain a valid driver's license and a clean driving record. Unloading & Setting Up: Unload items at our warehouse, ensuring they are handled with care for restoration processes. Travel Work: Be open to traveling to various job sites as needed. Physical Labor: Perform physically demanding tasks, including lifting, carrying, and moving heavy items for extended periods. Team Collaboration: Work effectively as a team, communicating clearly with colleagues to ensure smooth operations. Safety Compliance: Adhere to safety protocols and guidelines to maintain a safe working environment. Qualifications Previous moving experience / or cleaning experience preferred for the two open positions. Experience: Prior experience in furniture moving, box packing, or similar physical labor is preferred but not required. Drivers License: A valid driver's license is preferred; experience driving box trucks is a plus. Physical Fitness: Ability to lift heavy items 100 pounds, and stand for long periods. Communication Skills: Good verbal communication skills to interact with team members and customers. Dependability: Strong work ethic, reliability, and punctuality is essential. Benefits Competitive starting wage ($18 - $20 based on experience). Opportunities for overtime and increased pay with experience. Medical benefits offered Paid time off Sick time Paid Holidays Opportunity for advancement throughout the company How to Apply Interested candidates should submit their resume and a brief cover letter outlining their relevant experience to ******************* We look forward to welcoming you to our team! Servpro of NW Portland is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $18-22 hourly Easy Apply 21d ago
  • Industrial Hygienist

    Servpro 3.9company rating

    Servpro job in Portland, OR

    Benefits: Flexible schedule Free uniforms Opportunity for advancement Training & development Eco Safe Abatement in Oregon is looking for a Mobile Lab Technician to test for asbestos, mold, and lead. You will travel to different locations, collect samples, run tests, and write reports to help keep buildings safe and meet Oregon's strict environmental rules Main Duties Visit homes and businesses across Oregon to collect samples for asbestos, mold, and lead testing. Use proper tools and follow Oregon DEQ safety rules to gather samples and handle hazardous materials Test samples on-site using lab equipment. Inspect buildings to check for asbestos, mold, or lead. Record your findings and keep clear notes. Analyze results and decide if there are any hazards. Write simple reports for clients with your findings and suggestions. Work with restoration companies, contractors, and insurance companies. Stay up to date with Oregon regulations and safety standards for asbestos, mold, and lead testing Take care of lab tools and equipment. Help keep track of supplies. Take part in training to improve your skills. Requirements Bachelor's degree in science (like environmental science, chemistry, or biology) is preferred. Certifications in asbestos, mold, or lead testing are a plus (such as NIOSH 582, EPA AHERA, or Oregon DEQ asbestos certification)12. Experience testing for asbestos, mold, or lead is helpful. Must pay attention to detail and follow instructions. Good at solving problems and understanding test results. Strong written and spoken communication skills. Able to work alone, manage your time, and travel regularly. Must be committed to safety. Valid driver's license and clean driving record. Compensation: $60,000.00 - $75,000.00 per year Picture yourself here fulfilling your potential. At SERVPRO , you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
    $60k-75k yearly Auto-Apply 60d+ ago
  • Lead Water or Fire Mitigation Technician

    Servpro 3.9company rating

    Servpro job in Cornelius, OR

    Do you have the heart to help people in their time of need. Does being a Hero appeal to you? If you answered yes to either of those questions, we have an amazing opportunity to help people in their time of need. Whether it's fire, water, sewage, or hazardous material clean-up., we are the team that helps our customers take control of their lives in times of misfortune.. We are leaders in our industry. If you have a great work ethic and consider yourself a person of integrity, we are the company for you. Currently we have openings for a Water or Fire - Lead Technician. We are a rapidly growing, locally owned and operated, National Franchise, Water and Fire Restoration company, looking to expand our team and we have multiple spots to fill. Typical schedule Monday-Friday day shift, 40+ hours per week. As an Emergency Restoration company, we provide service 24 hours a day- 7 days a week. The days and time for employee schedules fluctuate upon job needs. Must be willing to work a rotating on call, including nights & weekends. People with experience may fall under a different pay tier DOE. Production Lead Qualifications: Effective oral and written communication and basic math skills Experience in cleaning/restoration/construction High School Diploma or equivalent Must have a valid Driver's License and insurable driving record Willingness to pre employment drug screen and Minimum of 1 years' experience with water/fire restoration Must have the ability to communicate with others in written and verbal form Familiarity with construction and being able to operate a wide range of equipment common to construction demo is a plus Must be willing to work in an environment that has suffered fire, water, and wind damage Must be willing to respond to service calls after-hours and during inclement weather on a rotating schedule Requires a valid driver's license and have a clean driving record Basic Roles and responsibilities: -Follow instructions from the Production Manager or General Manager and perform tasks as instructed (based on specific job needs) -Perform water extraction and pack-out contents -Remove and dispose of any non-salvageable materials that are affected -Perform light construction demo upon approval -Must be able to work in confined, dirty and/or high spaces -Set up drying equipment and monitor daily -Perform hard surface cleaning -Ensure paperwork is completed and properly filled out -Learn and utilize drying program on an iPad-Support Team Members -Learn and perform proper techniques to remediate mold, lead, and other hazardous materials SERVPRO of Hillsboro/Forest Grove is an EOE M/F/D/V/ employer. Compensation: $18.00 - $25.00 per hour Picture yourself here fulfilling your potential. At SERVPRO , you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
    $18-25 hourly Auto-Apply 60d+ ago
  • Regional Account Executive

    Servpro of Northwest Portland 3.9company rating

    Servpro of Northwest Portland job in Portland, OR

    Job DescriptionBenefits: 401(k) 401(k) matching Bonus based on performance Competitive salary Dental insurance Free uniforms Health insurance Paid time off Training & development Vision insurance Role: The focus of this role is to drive qualified leads into the sales pipeline and generate new sales for the company. The Regional Account Executive will handle a regional territory and be responsible for maintaining key accounts, as well as, developing new relationships. Primary targets include commercial opportunities for restoration, emergency response, and construction work. Division(s): Mitigation, Abatement, Reconstruction Department: Sales Duties & Responsibilities: Research viable targets and capture potential market share in CRM. Cold calls (in person, by phone, and by email) to generate prospects to enter the pipeline. Qualify prospects and leads to determine if they fit the ideal customer profile. Manage a pipeline of opportunities through the sales cycle from prospect to sale. Manage all activities inside of CRM (Luxor) and provide detailed reporting on activities, pipeline health, and sales. Confidently participate in the preparation of proposals and the presentation of in-person professional product demonstrations. Represent SERVPRO Team Landers at corporate events or sales meetings independently or with colleagues. Manage and grow existing business within the territory. Meet personal targets and work towards SERVPRO Team Landers' sales goals and profitability. Interact professionally with potential customers via phone, email, telephone conferencing, webinars, and face to face, to discover their business needs and develop a positive business relationship. Work closely within sales team and develop cooperative working relationships with all company colleagues. Provide accurate and timely information as required to project managers, the delivery team and senior management. Utilize social media tools such as LinkedIn. Develop and maintain a strong knowledge of the companys products and services to facilitate the sales process. Adhere to company policies, procedures culture and business ethics. Education: Bachelor's Degree or demonstrated experience in a similar role. Skills: Understanding of government contracts at the local, state, and federal levels. Strong communication skills, written and verbal. Problem solving skills and positive attitude. Desire to move up within a sales organization. Proficiency with Microsoft Word, Excel, Database and PowerPoint. Excellent business presentation skills. Proficiency in basic computer skills and applications. Experience working with a CRM, preferably Luxor. The ability to effectively communicate with customers, colleagues, and vendors. Experience: 3-5 years in prospecting and lead generation with demonstrated sales achievement. Experience within the following industries: municipalities, healthcare, education, multifamily, hospitality, commercial, industrial property management, and HOAs. Company Benefits Include: Medical, 401k SERVPRO Team Landers offers a great working environment, company culture, and growth opportunities.
    $57k-100k yearly est. 13d ago
  • Water Mitigation Technician

    Servpro 3.9company rating

    Servpro job in Salem, OR

    Job Type: Full-time Pay: $14.00 - $16.00 per hour Benefits: Medical, Dental, 401K Job description Do you love helping people through difficult situations? Then don't miss your chance to be part of the SERVPRO of Salem West / Lincoln & Polk Counties team! You will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage "Like it never even happened"! RESPONSIBILITIES: Inventory and load the work vehicle with job site essentials Maintain clean organized vehicles and equipment Extract standing water, perform demolition, place equipment Leave job sites looking clean and orderly Communicate Clearly with coworkers and management Relay customer needs and concerns JOB REQUIREMENTS: A valid driver's license is required; Clean MVR (no moving violations) Must have a great attitude and willing to learn Because we provide 24 hour emergency services, must be willing to be on call occasionally Some night and weekend work is required Your own basic tools a plus....hammer, crow bar, etc (not required) Must be able to lift a minimum of 50 pounds. Salary: $14-16.00/hour - DOE (based on prior experience) Experience is definitely a plus in consideration of higher pay! More information about SERVPRO of Salem West / Lincoln & Polk Counties:******************************** We are looking for dedicated employees because we hold ourselves to exceptionally high standards. Serious inquiries only please. We can't wait to hear from you! All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever. Compensation: $14.00 - $16.00 per hour Picture yourself here fulfilling your potential. At SERVPRO , you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
    $14-16 hourly Auto-Apply 60d+ ago
  • Painter Tech

    Servpro 3.9company rating

    Servpro job in Salem, OR

    We are looking for a painter assistant to join our team. Previous painting experience preferred but, not required. Must be dependable, quick learner and, able to follow directions. Have a current driver's license and clean driving record Be TRUSTWORTHY, and possess a great WORK ETHIC. Other Duties: -Maintain a high level of personal grooming and appearance. -Wear a clean, neat and proper company uniform. -Meet company standards for attendance and punctuality. -Adhere to all company Policies & Procedures per the Employee Handbook. -Perform all other duties as assigned. -Strong communication, reading & writing skills. -Team players must be self-motivated. McGinnis Restoration & Construction is an EOE M/F/D/V/ employer. Picture yourself here fulfilling your potential. At SERVPRO , you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
    $29k-37k yearly est. Auto-Apply 60d+ ago
  • Asbestos Worker

    Servpro 3.9company rating

    Servpro job in Portland, OR

    Benefits: 401(k) Competitive salary Free uniforms Opportunity for advancement Paid time off Training & development Abatement Worker - Eco Safe Abatement (Portland, Oregon) Eco Safe Abatement is seeking a skilled and safety-focused Abatement Worker to join our growing team in Portland, Oregon. We are dedicated to providing environmentally responsible abatement services and maintaining the highest standards of safety and compliance. Position: Abatement Worker Location: Portland, Oregon Employment Type: Full-Time Key Responsibilities Safely remove and dispose of hazardous materials (asbestos, lead, mold, etc.) from buildings and structures in compliance with OSHA, EPA, and local regulations Prepare work areas by setting up containment barriers, ventilation, and decontamination units Use hand and power tools for material removal and site preparation Package and label hazardous waste for transport and disposal. Maintain accurate documentation of abatement processes and waste disposal. Clean and decontaminate work sites, tools, and equipment using HEPA vacuums and approved methods Wear and maintain personal protective equipment (PPE), including respirators, for extended periods Communicate effectively with supervisors, safety managers, and project managers to ensure project goals and safety standards are met Perform occasional heavy lifting (up to 50 lbs) and other physically demanding tasks Adhere to all company policies, safety protocols, and regulatory requirements. Qualifications Valid Worker or Supervisor Certification for asbestos abatement, in accordance with Oregon state and federal regulations Minimum 1 year of experience in abatement (asbestos, lead, or mold removal) High school diploma or GED. Experience working in construction or environmental remediation preferred Ability to wear PPE and work in physically demanding conditions for extended periods Strong attention to detail, communication skills, and commitment to safety. Preferred Skills Additional certifications in hazardous materials handling (e.g., OSHA, lead safety, HAZWOPER)[6]. Experience with air monitoring and environmental compliance reporting[1]. Familiarity with a variety of abatement projects (residential, commercial, industrial)[1]. Benefits Competitive hourly wage based on experience and certification. Health, dental, and vision insurance. Retirement savings plan. Paid time off and holidays. Opportunities for overtime and professional development. Eco Safe Abatement is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, veteran status, sexual orientation, or any other status protected by law[4][2]. Compensation: $23.00 - $27.00 per hour Picture yourself here fulfilling your potential. At SERVPRO , you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
    $23-27 hourly Auto-Apply 60d+ ago
  • Project Coordinator

    Servpro of Southwest Portland 3.9company rating

    Servpro of Southwest Portland job in Portland, OR

    Job DescriptionBenefits: 401(k) matching Bonus based on performance Company parties Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off SERVPRO of Southwest Portland is hiring a Project Coordinator! Benefits SERVPRO of Southwest Portland offers: Competitive compensation Superior benefits Career progression Professional development And more! The Project Coordinator will work as a liaison for the customer to identify project requirements and specifications as well as administer and organize projects and support teammates. If you are self-motivated, organized and have outstanding customer service skills, you could thrive in this environment! Key Responsibilities Responsible for clear and efficient project communication with the customer and project stakeholders Daily project(s) oversight to include monitoring status, audit, and work-in-progress Create preliminary estimate using estimating software Review and validate job site documentation Work closely with Project Managers to ensure thorough and accurate project documentation from beginning to end Collaborate and assist with other departments, as needed Position Requirements High school diploma/GED (preferred) At least 1 year of customer service and/or office-related experience Ability to multitask and to remain detail orientated Must be knowledgeable in relevant computer applications Skills/Physical Demands/Competencies This is a sedentary role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law Each SERVPRO Franchise is Independently Owned and Operated. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchises attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them.
    $40k-55k yearly est. 26d ago
  • Restoration Project Manager

    Servpro of Southwest Portland 3.9company rating

    Servpro of Southwest Portland job in Portland, OR

    Job DescriptionBenefits: 401(k) matching Bonus based on performance Company car Company parties Competitive salary Dental insurance Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Vision insurance SERVPRO of Southwest Portland is hiring a Restoration Project Manager! Benefits SERVPRO of Southwest Portland offers: First-class compensation Superior benefits Career progression Professional development And more! As the Restoration Project Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence. Key Responsibilities Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software Negotiate customer and/or client approval of project scope and estimate Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors Review job site documentation to support the services provided and ensure proper client requirements and billing process Maintain written communication with customers, teammates, vendors, and insurance representatives Manage production expenses including equipment, vehicles, and other material assets Additional Responsibilities: Manage the customer and client experience and overall customer satisfaction tracked with online reviews Provide priority response to potential customers Participate in recruiting, hiring, and training restoration teammates Position Requirements Valid drivers license High school diploma/GED; Associate degree or Bachelors degree preferred At least 1 year of management and/or supervisory experience At least 3 years of industry experience IICRC certification a preferred Skills/Physical Demands/Competencies Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics) Ability to repetitively push/pull/lift/carry objects Ability to work with/around cleaning agents Ability to successfully complete a background check subject to applicable law Each SERVPRO Franchise is Independently Owned and Operated. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchises attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.
    $70k-105k yearly est. 18d ago
  • Lead Carpenter

    Servpro 3.9company rating

    Servpro job in Salem, OR

    Lead Carpenter McGinnis Restoration & Construction Job description Our company is looking for Experienced Carpenters to join our team!We are looking for people who are honest, work with integrity, are caring and provide quality work.This position will work 40+ hours a week, year round.We want committed employees who want to grow in both their trade and personal life.A positive attitude is critical, with the ability to work efficiently and with a heart to help! Our company is the market leader in water and fire mitigation.Job Requirements: Must have a valid driver's license, and subscribe to a drug-free workplace/equal employment opportunity- Must provide your own tools- Work with blueprints or instructions from supervisors.- Work with engineer plans-Work with standard residential materials.- Roll trusses-Work on top of ladders, top plates, scaffolding, scissor lifts etc. -Check work along the way to ensure it's up to code, specifications and company quality.- All phases of construction, rough framing to the final touches, trim etc.Pay Rate: Competitive pay based on experience Medical BenefitsDental BenefitsVacationSick LeaveHoliday To Apply: Email your resume along with your salary requirements to: Human Resources Manager at **************************** You may also use the Indeed link provided in the upper right hand corner. McGinnis Restoration & Construction is an EOE M/F/D/V/ employer. Compensation: $20.00 - $28.00 per hour Picture yourself here fulfilling your potential. At SERVPRO , you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
    $20-28 hourly Auto-Apply 60d+ ago
  • Restoration Technician

    Servpro of Southwest Portland 3.9company rating

    Servpro of Southwest Portland job in Portland, OR

    Job DescriptionBenefits: 401(k) matching Company parties Competitive salary Dental insurance Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Benefits: Competitive compensation Paid Training Uniforms Provided Personal Development Opportunities Equipment and Tools Provided Superior benefits Career progression Professional development And more! In this position, you will be making a difference each and every day. We are committed to making every type of property damage Like it never even happened! You May be a great fit if: You have previous handyman or construction experience You enjoy working in teams You are motivated to learn a new skill You enjoy helping others in a time of need You enjoy making a difference in your community You enjoy working outdoors You enjoy working with your hands If any of this sounds like you, apply to start a career with SERVPRO today! Key Responsibilities Respond promptly to emergency situations, including water damage, fire damage. Evaluate and perform restoration activities including but not limited to, water extraction, fire damages, set-up of specialty equipment, and demolition. Load, inventory, and maintain work vehicles with tools, equipment, and all necessary supplies for each project. Effectively communicate safety hazards, job site findings, equipment, and tool requirements for the worksite with supervisors. Maintain open and clear communication with clients, addressing their concerns and explaining the restoration process. Perform restoration and cleanup tasks, including water extraction, drying and site clean-up Position Requirements Valid drivers license Willingness to work occasional on-call shifts, including evenings, weekends, and holidays. Previous experience in restoration, construction, or a related field is preferred. IICRC certification is a plus. Skills/Physical Demands/Competencies Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance. Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics) Ability to repetitively push/pull/lift/carry objects. Ability to work with/around cleaning agents. Each SERVPRO Franchise is Independently Owned and Operated. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchises attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.
    $29k-38k yearly est. 18d ago
  • Construction Project Coordinator

    Servpro 3.9company rating

    Servpro job in Vancouver, WA

    Benefits: 401(k) 401(k) matching Bonus based on performance Competitive salary Free uniforms Health insurance Opportunity for advancement Paid time off Training & development SERVPRO is a national leader in the Restoration Industry. We're looking for a customer-focused, motivated, eager, fast learner to join our team! As a Project Coordinator on our Reconstruction Team, you will play a pivotal role in supporting all back-office functions for the team that is responsible for rebuilding our customers homes and businesses after a water, fire or mold loss. The following is a summary of responsibilities: Create customer payment schedules, invoice customers and assist with collections Coordinate getting project estimates created and submitted for approval Monitor project progress and send incremental invoices to customers Orchestrate initial scope meetings, project kick-offs and other meetings between the customers and our field team Track project status in DASH and maintain updated statuses for every project Attend internal status meetings to provide updates on all ongoing projects Coordinate onboarding subcontractors and facilitate payment of subcontractor invoices Working with the internal construction team, create change orders and insurance supplements Ensure all paperwork required end-to-end is completed by customers Your attention to detail, organizational skills, and ability to coordinate between multiple stakeholders will be essential to delivering successful reconstruction projects and ensuring an outstanding customer experience. If you're intelligent, organized and a great communicator, this is a great opportunity for you. Qualifications: Education: Bachelor's degree in finance, accounting, construction management, project management or a related field preferred OR equivalent experience. Experience: Minimum of 3 years' experience of professional experience in a relaed field Skills: Strong leadership and organizational skills Excellent communication and interpersonal skills Proficiency in budgeting, scheduling, and project management Ability to analyze data and drive process improvements Experience handling customer escalations and maintaining client relationships Knowledge of construction and restoration industry standards and regulations Compensation: $25.00 - $28.00 per hour Picture yourself here fulfilling your potential. At SERVPRO , you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
    $25-28 hourly Auto-Apply 60d+ ago
  • Sales Marketing Representative

    Servpro 3.9company rating

    Servpro job in Portland, OR

    Primary Role: Promote and sell franchise services in assigned territory, which results in meeting or exceeding assigned sales goals. Grow and develop customer base by utilizing a systematic process to identify new prospects and to routinely contact and follow up with customers. Conduct repetitive contact calls to build relationships and educate the customer on why SERVPRO is the best cleaning and restoration company. Utilize the quarterly Marketing Media Kit to market SERVPRO services and to sell the benefits. Provide and communicate clear and accurate pretesting, scoping of services, and job estimates. Monitor and follow-up on all assigned jobs ensuring that customer needs are met. Insurance experience preferred. Results Expected: Established sales goals are met or exceeded. Customer base is diverse and new customers are routinely added. Both internal and external communications are timely and effective. Customer jobs are completed either meeting or exceeding customer expectations. We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, color, religion, sex, disability, age, national origin, veteran status or any other characteristic protected by law. If you would like to apply to any of the open positions, please send your resume to ******************************. Picture yourself here fulfilling your potential. At SERVPRO , you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
    $55k-80k yearly est. Auto-Apply 60d+ ago
  • Furniture Mover/Box Packing Specialist & Cleaners - SERVPRO HIRING NOW

    Servpro 3.9company rating

    Servpro job in Portland, OR

    Job Title: Furniture Mover / Box Packing Specialist Job Type: Full-time Starting Wage: $18 - $22 per hour (based on experience) We are seeking motivated and reliable individuals to join our team as Furniture Movers and Box Packing Specialists. In this role, you will be responsible for packing, loading, and transporting furniture and other items that need restoration after customers have experienced fires or water damage in their homes. If you enjoy physical work, are comfortable driving box trucks, and are open to potential travel, we want to hear from you! We are also currently actively hiring for several content cleaning and textile positions in the warehouse, with the occasional on-site work as needed. Key Responsibilities Packing & Loading: Safely pack and load furniture and boxes into trucks, ensuring items are secure for transport to our warehouse for restoration. Driving: Must have a valid driver's license to apply, Operate box trucks to transport items to various locations; maintain a valid driver's license and a clean driving record. Unloading & Setting Up: Unload items at our warehouse, ensuring they are handled with care for restoration processes. Travel Work: Be open to traveling to various job sites as needed. Physical Labor: Perform physically demanding tasks, including lifting, carrying, and moving heavy items for extended periods. Team Collaboration: Work effectively as a team, communicating clearly with colleagues to ensure smooth operations. Safety Compliance: Adhere to safety protocols and guidelines to maintain a safe working environment. Qualifications Previous moving experience / or cleaning experience preferred for the two open positions. Experience: Prior experience in furniture moving, box packing, or similar physical labor is preferred but not required. Driver's License: A valid driver's license is preferred; experience driving box trucks is a plus. Physical Fitness: Ability to lift heavy items 100 pounds, and stand for long periods. Communication Skills: Good verbal communication skills to interact with team members and customers. Dependability: Strong work ethic, reliability, and punctuality is essential. Benefits Competitive starting wage ($18 - $20 based on experience). Opportunities for overtime and increased pay with experience. Medical benefits offered Paid time off Sick time Paid Holidays Opportunity for advancement throughout the company How to Apply Interested candidates should submit their resume and a brief cover letter outlining their relevant experience to ******************* We look forward to welcoming you to our team! Servpro of NW Portland is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Picture yourself here fulfilling your potential. At SERVPRO , you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
    $18-22 hourly Auto-Apply 60d+ ago
  • Priority Responder

    Servpro of Northwest Portland 3.9company rating

    Servpro of Northwest Portland job in Portland, OR

    Job DescriptionBenefits: 401(k) matching Bonus based on performance Company car Dental insurance Health insurance Paid time off Vision insurance Priority Responder SERVPRO of NW PortlandFull-Time | On-Call Rotation Required About the Role Our Priority Responders are the first line of help when a home or business experiences water, fire, or other property damage. This is a people-first position: youll be the steady voice and calm presence for customers dealing with stressful emergencies. Your job is to show up with empathy, assess the situation quickly, and guide the customer through the first steps of the restoration process. If you enjoy helping people, thrive in fast-paced environments, and want a role where every day is different, this is a strong fit. Key Responsibilities Emergency Response Respond immediately to emergency losses, both during normal business hours and while on-call. Arrive on site quickly, assess damage, gather critical loss information, and determine next steps. Communicate clearly with customers, property managers, adjusters, plumbers, and other referral partners. Take initial photos, moisture readings, and document conditions for the Mitigation Team. Customer Care Show professionalism, empathy, and confidence during high-stress situations. Help customers understand the restoration process and what to expect next. Provide reassurance, problem-solving, and support from the first phone call through handoff to the production team. Sales & Relationship Building Build trust and rapport with customers, plumbers, agencies, and other partners. Identify potential job opportunities and ensure complete onboarding of new losses. Represent SERVPRO positively in the field and at partner locations. Operational Duties Complete digital documentation accurately and promptly. Maintain a clean, organized, and response-ready vehicle and equipment. Coordinate with dispatch, the mitigation team, and management to ensure seamless job handoff. Participate in weekly meetings, field training, and ongoing skills development. Schedule & On-Call Requirements Standard workweek with scheduled shifts. Rotating on-call duties (evenings, weekends, and some holidays). Must be able to respond to emergency losses within the required response window. Flexibility and reliability are essentialcustomers depend on our rapid response. What Were Looking For Strong empathy, communication, and customer-service mindset. Ability to stay calm under pressure and make decisions quickly. Comfortable working in homes, commercial buildings, and occasionally in challenging environments (attics, crawlspaces, etc.). Valid drivers license and clean driving record. Ability to lift 50+ lbs. and perform physical tasks as needed. Prior restoration, construction, or emergency response experience is a plus but not requiredtraining provided. Why SERVPRO of NW Portland Be part of a respected, fast-growing team with strong leadership. Make a meaningful impact every day by helping people through unexpected disasters. Competitive pay, overtime during on-call, benefits, and opportunities for career growth in sales, mitigation, or leadership roles.
    $38k-51k yearly est. 20d ago

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