SevenRooms provides the hospitality industry a platform that allows businesses under this umbrella to figure out the full revenue potential of guest data. The company was founded in 2011 to help out companies that serve customers through means of dining, hotel F&B, nightlife, sporting and entertainment.
By combining marketing and guest engagement, SevenRooms came up with one solution to help clients maximize their profits, build brand loyalty and provide personalized guests experiences. The Amazon and Comcast venture-backed company serves clients in more than 250 cities worldwide through the reservation, seating and guest management solution.
When the founders of SevenRooms made their way into the industry, technology was transactional only. Guests of hospitality industry companies were seen as dollar signs and not as actual people. So the founders changed that. They built tools which enabled operators to understand the human side of customer interactions. That's not the only human interaction SevenRooms understands though. Employees come first and foremost in a culture that is built on building meaningful connections.
Diving Into the Values at SevenRooms
While SevenRooms gives hospitality industry leaders the tools necessary to create meaningful relationships with their guests, the company does the same thing through the culture that has been built there. With a tough hiring process, SevenRooms only hires professionals who are incredibly talented and passionate about the hospitality industry and products they sell at SevenRooms. As a whole, the company believes in the power of creating meaningful connections.
In order to change the hospitality industry, management at SevenRooms understands they need to employ passionate, talented people. That's why they bring in a diverse set of skills and experience. They believe when insight and instinct come together, their people and clients thrive.
The People at SevenRooms
Believe in the Product You're Selling
The management team at SevenRooms is incredibly invested in the people who work there. In order to promote professional growth, the team hosts weekly learning sessions on industry and product-specific topics. SevenRooms also knows how to keep the sales team on their toes through pitch tests and in-person training. And the team at SevenRooms is able to see the company in action as they continually shadow the clients' host stands and office frequently.
Employees have previously said that they believe in the vision of what they're building at SevenRooms and because of that they decided to join the company. Plus, being able to change the way the industry operates is in and of itself a perk. At SevenRooms, they make sure you not only understand the product you're selling, but that you feel comfortable in what is expected of you. SevenRooms truly is a special place to work.
The team at SevenRooms is very welcoming of every idea and opinion. You'll be encouraged to ask questions and provide feedback. It's clear that everyone at SevenRooms is working hard toward the same goal. Everyone is constantly learning from each other. Employees say they've never worked at a better company. And since it's important to enjoy where you work, you really can't ask for a better review.
When SevenRooms was started 9 years ago, the founders had a goal of solving a real problem within the hospitality industry. That's why it's important to them to find employees who believe in that vision and mission of helping operators creating meaningful relationships with their guests. They only employ those who are passionate, driven and face each day with motivation to dig right into the work.
The employees at SevenRooms understand their success stems from their own work. Since the environment at SevenRooms is fast paced and constantly changing, employees are able to be successful only through being proactive, self-starters. The people who work at SevenRooms thrive in the continually changing atmosphere knowing full well that their day-to-day role may change at a moment's notice.
The most successful employees at SevenRooms tackle problems without hesitation and add responsibilities to their daily role, even if these responsibilities weren't part of the original job description. When hiring, SevenRooms look for job seekers who are go-getters looking to make a big impact on the team's success.
The Culture at SevenRooms
A Team That is Truly Valued
To truly energize the team at SevenRooms, the management makes sure they know they're appreciated and valued. That's why they make a point to praise the team of hard workers. In turn, that appreciation has led to the creation of a great team atmosphere. The team at SevenRooms has built this culture on people who share the company's standards and ideals in their everyday life. By providing a platform where employees feel heard and are encouraged to share thoughts and ideas, SevenRooms has developed a culture worth working for.
People who work here say that the company actually puts its people first. You're encouraged to be your true self while working at SevenRooms. People report actually enjoying their job here because they feel like they can actually make a difference in not only the company, but the industry as well.
The tight-knit team at SevenRooms make decisions together. They decide what leaps of faith to take and make decisions concerning the success of the company as a whole. The culture at SevenRooms is based on opportunity. From helping you grow your career quickly to seeking opportunities to make an impact, the company is continually moving forward.
Leadership at SevenRooms truly listens to the employees, which helps you really thrive within the company. The work at SevenRooms has been said to be exciting and intellectually stimulating. People who work there are always learning something new. There is never a dull moment at SevenRooms.
Everyone at the company has a driven work ethic and passion that is hard to find anywhere else. What's more is the clients they work with day-in and day-out. Many employees say the clients make the work seem less like work. At SevenRooms everyone truly lives and breathes working hard, playing hard and staying passionate about the work. From the CEO to the new hires, there's an energy that flows through the culture embracing the collaborative nature of the company. The company's DNA is made up of creative, innovative thinkers who care deeply about what they do.
SevenRooms provides a platform that helps employees solve complex problems while working side-by-side people who are excited for the challenges up-ahead. The leadership at SevenRooms are very serious about who they hire and it shows as the team who makes up SevenRooms is full of kind, easy to work with people who are always willing to lend a hand.
The office space at SevenRooms is located in Chelsea, New York. It's surrounded by a multitude of lunch and after-work spots. And you'll be able to find several subway stops nearby, including the F/M, 1/2/3, N/Q/R and PATH trains. The office features standing desks with side offices. Employees can be found hanging out on sofas and bean bags. And just know, you'll never be chained to your desk. There's lots of square footage so feel free to spread out.
The Benefits at SevenRooms
Nothing Short of Greatness
The SevenRooms employees truly enjoy the benefits that are offered. The company hosts fun activities that are meant for team building. From group fitness classes to meditation workshops, the company doesn't offer just your normal everyday benefits. Other activities include cooking classes, an industry speaker series, happy hours, dinners at restaurant clients, wine tastings and more.
Additionally, employees enjoy competitive salary, as well as equity and the option of having a stake in the company. SevenRooms provides quality medical, dental and vision insurance plans, and makes sure you receive free massages every now and then to relax your muscles. Employees take part in in-office lunch-and-learns, guest speaker series' and stipends to advance their professional skills.
Since the company deals directly with the hospitality industry, it should come as no surprise that everyone loves food at SevenRooms. And it's so easy to indulge with the weekly catered meals, unlimited snacks, a fully stocked bar and happy hours that the company provides. But with the unlimited PTO policy, you may want to keep your "beach body" around by keeping the snacking to a minimum. The policy ensures you're able to take time away from work when you need it most.
And while all of this sounds nothing short of great, employees also say they really enjoy the company barbecues that are held throughout the year and the Friday bagels. It's pretty easy to see that SevenRooms truly cares about its employees through the thoughtful events and perks that are put together for everyone.
