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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Washington, DC | $78,977 | $37.97 |
| 2 | Los Angeles, CA | $76,378 | $36.72 |
| 3 | New York, NY | $75,389 | $36.24 |
| 4 | Seattle, WA | $69,379 | $33.36 |
| 5 | Boston, MA | $63,199 | $30.38 |
| 6 | Charlotte, NC | $63,119 | $30.35 |
| 7 | Houston, TX | $62,701 | $30.14 |
| 8 | Chicago, IL | $57,448 | $27.62 |
| 9 | Atlanta, GA | $55,298 | $26.59 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Service Desk Associate | $171,595 | $83 | - |
| 2 | Customer Service Senior Associate | $144,639 | $70 | - |
| 3 | Special Services Supervisor | $66,379 | $32 | - |
| 4 | Customer Service Representative Supervisor | $57,127 | $27 | - |
| 5 | Service Associate | $54,363 | $26 | - |
| 6 | Lead Customer Service Representative | $48,945 | $24 | - |
| 7 | Customer Service Team Lead | $48,604 | $23 | - |
| 8 | Customer Service Specialist Lead | $47,233 | $23 | - |
| 9 | Customer Service Associate Lead | $43,394 | $21 | - |
| 10 | Customer Service Assistant | $39,820 | $19 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Ropes & Gray | $193,177 | $93 | - |
| 2 | Mayer Brown | $160,389 | $77 | - |
| 3 | Skadden | $160,349 | $77 | - |
| 4 | Sullivan & Cromwell | $144,053 | $69 | - |
| 5 | Greenberg Traurig | $127,033 | $61 | - |
| 6 | Paul, Weiss, Rifkind, Wharton & Garrison | $126,766 | $61 | - |
| 7 | Mintz | $110,111 | $53 | 4 |
| 8 | Proskauer Rose | $105,530 | $51 | - |
| 9 | Foley Hoag | $100,545 | $48 | - |
| 10 | Goodwin | $89,837 | $43 | - |
| 11 | Orrick | $73,636 | $35 | - |
| 12 | K&L Gates | $71,661 | $34 | - |
| 13 | Dechert | $71,204 | $34 | - |
| 14 | King & Spalding | $64,880 | $31 | - |
| 15 | McDermott Will & Emery | $64,184 | $31 | - |
| 16 | Alston & Bird | $62,605 | $30 | - |
| 17 | Akin Gump Strauss Hauer & Feld | $57,605 | $28 | - |
| 18 | Perkins Coie | $57,207 | $28 | - |
| 19 | Sheppard Mullin Richter & Hampton | $40,747 | $20 | - |
| 20 | Bryan Cave Leighton Paisner | $39,188 | $19 | - |